BUSINESS PLAN

Business plan Details

. Type of ownership Name of Business Business Address Postal Address Telephone Number Fax Number Cell Numbers Members Details: 1. First Names Surname Identity Number Residential Address Contact No. First Names Surname Identity Number Residential Address Contact No. 2. First Names Surname Identity Number Residential Address Contact No. Starting date Eulanda Mabusela 700624 0512 087 1102 Block JJ Shoshanguve 083 2556 350 Agnes Resehlako 551128 0301 087 1067 Block HH Shoshanguve 0152 Queen Ramoipane 620613 3534 Block L Shoshanguve 0152 073 3649 284 01 December 2007 1 : Co-operative : Empilweni Cooperative Boikhutsong, Shoshanguve : P O Box 466 Shoshanguve : 012- 797 2481 : 012 - 797 2481

Planned Opening date of business 01 0ctober 2007 Total Capital Required R 500000.00

Business Plan for the period of twelve months BUSINESS PLAN PREPERED AND COMPILED BY Member of Provincial Legislature : Molebatsi Bopape Contact Number: 079 527 9170 Fax number: 011-498 5658 Address: P O Box 31069 Wonderboompoort 0033

BACKROUND OF BUSINESS Empilweni Cooperative is a cooperative, which was formed on July 17 2004. The business will be situated at Boikhutsong, Soutpan, Shoshanguve Pretoria. The business is involved with catering, baking and confectionary. These services are also extended to companies, cooperates, and government departments. The Empilweni Cooperative management team is fully involved in training 45 women and youth employed in Ward 11, 25,29,33,34 and36 by conducting fortnightly workshops (aided by manuals from the DTI) related to their relevant services so as to provide quality service to the potential clients. The cooperative has the ability to promote the programme of Black Economic Empowerment. The Aim is: To develop ourselves as women and youth To improve employment opportunities for ourselves as women and youth To bridge the gap of being unskilled to skilled youth To be empowered to render professional services on the domestic field. VISION To grow the company economically and financially and to remain a stable and fully operational cooperative for our customers needs. To provide a solution in the development and empowerment of women and transforming domestic workers into service providers of these services in a professional manner to build a business partner with other companies. To give the best opportunities of development to historically disadvantaged communities.

MISSION Our mission is to develop and maintain the cooperative, to honour our pledge of being successful and reliable. To maintain and build customer relationships with full integrity. It will be our responsibility and our business to listen and to understand the needs of our clients and continually seek new ways of doing things and strategies and add value. Provide service and advice that is impartial, innovative, practical and cost effective. To become the leading and most successful women and youth cooperative, that supports community in their empowerment through job creation, poverty alleviation and crime prevention. BUSINESS ACTIVITIES This cooperative will provide catering; baking that will be supervised by means of regular inspection by our management committee. The catering staff and maintenance (which ever will be relevant), equipment and material will be provided. The cooperative will comply with the customers security and emergency procedures and regulations. CATERING: Empilweni Cooperative will cater as per the specifications laid down by the client; it will provide appropriate labour and service for the services to be carried out on the confirmation and instruction of the clients. To prepare for the occasion, cooking, table setting, flower arrangements, serving and cleaning up after the occasion. Empilweni Cooperative will appropriate labour for the maintenance services to be carried out on the confirmation and instruction of our clients. Services and maintenance will be charged at an affordable rate.

MORE ABOUT THE COOPERATIVE The entire business will be operated in a rented property, which will be set up into a one stop catering and baking service. The members of this cooperative will enter onto agreement with the municipality offices, government, clinics and businesses in the area to give them the best professional women services. SHORT AND LONG TERM OBJECTIVES To provide a service of catering and caring of those in need. To guarantee the best service possible. To provide a one-stop service center to the medium and low income brackets To become the leader in women and youth services.

COMPETITION Existing hospices/ catering companies. Existing consultancy MARKETING PLAN The Comparison of service with Competitors Most competitors specialize in one type of service only, where Empilweni will supply catering and baking services The competition has fixed prices and their items are not designed individually and there is no exclusivity. Empilweni will be affordable for all income brackets. The service is geared at empowering the disadvantaged communities Professionally developed and skilled women will be used. Jobs will be created. The location of the business Strategically located in the economically developing area of Shoshanguve Pretoria Accessible to public transport and the community, giving the opportunity for development.

Premises (immovable property- government owned) The cost of property : R2,350 000 The present market value : R 2,950,00

The amount still owing

: Nil

MARKETING STRATEGY Empilweni Co-operative main marketing strategy will be to take advantage of available catering, cleaning and laundry opportunities, The UIF registration was introduced by the Department of Labour, because most women and youth loose their jobs very easily. This co-operative will then develop a venture with the women develop them in accordance with their expertise, and seek contracts for them. The present political dispensation has opened economic doors for South African business people to do business even beyond our boarders. MARKETING ANALYSIS Target Market High schools, Technikons, Universities etc Local residence The business community Informal dwellings and homeowners in the Shoshanguve area. Government Departments, airports Churches Families NGOs Community based organizations Stakeholders TOTAL DEMAND The market research confirms that approximately 90% of all the people in the rural areas of our country have still not being exposed to the above-mentioned services. Most of these citizens are unemployed and unskilled, this cooperative will bridge the gap of unemployment and unskilled, to turn them to entrepreneurs. Therefore, the members of this cooperative have more reasons to open this planned business to comply with all labour laws for the most disadvantaged working group. .

S.W.O.T. ANALYSIS Strengths A growing market in the above combined services. Knowledge of the ethnic culture and product demand. The work, products and services are guaranteed.

Mentorship available for day-to-day management and running of the business. All services will be performing professionally. Services of high quality and the prices are competitive. Strong rand against dollar, and a growing economy Growing economy

Weaknesses Shortage of funds for expansion High unemployment figures People sometimes not honouring their commitments Opportunities Growing demand in these services fears to comply with Department of Labour requirements. Possibility of dominating the market in the supply of catering, cleaning and laundry service centers. To become leader in supplying a one stop domestic service provider. Threats Competitors (well established) Crime Political instability

MARKET SHARE There is a large opportunity for Empilweni Cooperative to become the leaders in the combined services countrywide. The research has been done and all the projection proved that a business could be in operation. Anticipated market share will grow, the more the product sell in the local community and the customers start comparing the quality and the price of the product/ service to the opposition. There will be expansion and demand of these services. THE PRICE The prices of all Empilweni Cooperative products/ services will be far below the competition prices, due to the fact that all the professional domestic workers are at a reasonable price. Bulk services and all prices will be negotiated on a minimum. The service will be of a much higher quality. PROMOTIONAL MEASURES Customer satisfaction will be maintained

Questionnaire forms will be circulated amongst the clients for comments on the services, price and quality. Services, prices and quality. There will be regular meetings between clients and management to ensure product/ service availability. Service will be reviewed on a regular basis Our service will be based on individual needs and will be rendered as per agreement.

MARKETING STRATEGY Service Unique and quality service will be offered The services are need based and are according to agreement. Price High quality service/products at affordable prices. Prices are need based Prices are lower than the opposition. Promotion Word of mouth Pamphlets Business cards Newspapers Distributing cooperatives profile to the target markets. Place Safe and secure Easy accessible for the target market. OPERATIONAL PLAN The service of the following people Managing team Secretary Duties and responsibilities The aim of this Management approach of this cooperative is to deliver an independent, professional and cost effective service. Elements of this approach will include:

A participative management The management team will plan a survey that will ensure a high quality work Time frames of tasks will be met. The management team will undertake to respond to all queries/requests The tasks performed at each level will be supervised. General business activities and compiling of management reports. p.9

Consultancy work Attend to customer needs and problems Attend to all the financial reports Keep all the financial reports up to date. Handling and controlling the debtors and creditors, collecting of cheques and daily banking.

Administrative clerk/secretary General business activities, filling and reporting to management team. Attend to customers needs and problems. Assist wherever necessary. SKILLS AND DEVELOPMENT PLAN Since the inception of this cooperative; women and youth engaged with this project have had several weeks of skill and information workshops, in compliance with the skill Development Act. EMPOWERMENT POLICY The cooperative has its own constitution. All members are shareholders and will participate in all activities. The cooperative will embrace the new opportunities provided by the legislation. The cooperative will deliver the quality and quantity of services required by its clients. The cooperative will continue with its skill development workshops. Remuneration will be equal to all its participating members.

SETUP INCLUDES The premises are situated at Shoshanguve. It is situated in a high traffic area and densely populated area The equipment and inventory will be almost identical The outside advertising boards (2m x 3m) Phones, faxes, photocopy, E-mail and Internet

Office furniture. Pentium IV computer, modem, a HP laser jet printer and scanner as well as installations.

CAPITAL REQUIREMENTS 1. Capital will be required for: Co-operative

Service: CATERING Item 1. Gas Stoves 4 Plated 2. Steel Cupboard 3. Steel Tables 4. Plastic Chairs 5. Table Cloths 6. Cooking Pots 7. Cheval Dishes 8. Roasters 9. Gas Bottles 10.Fridge 11.Urn stainless steel 25lt 12. Stainless Steel Kettles 13.St Steel Trays 14.Glass Water Jugs 15.VIP Tea Set 16.Dinner Plates- white 17.Side Plates-white 18.Dessert Bowls-white 19.Cups & Saucers-white 20.Sugar Bowls-white 21.Milk Jugs-white 22.Salad Bowls-white 23. Serving Spoons. 24.Cutlery-St Steel- Knives, Forks, Spoons 25.Carving knives

Quantity 2 3 6 100 5 6 4 6 2 1 2 4 20 50 1 50 50 50 50 10 12 10 24 100 8

Price in rands 5000.00 7500.00 2400.00 4800.00 750.00 3600.00 2800.00 3000.00 600.00 5000.00 1600.00 800.00 1500.00 2500.00 1500.00 2250.00 1500.00 1500.00 1500.00 300.00 500.00 500.00 400.00 2000.00 450.00

26.Wooden Spoons 27. Plastic Buckets 28. Baking pans 29. Generator 30. Dish cloths 31. Extension Cord 32.Desktop Computer 33. Wheel Chairs 34. Bed Screens -Plastic 35. Stretchers 36. Porters Uniform 37. Health Care Workers 38. Incenerator 39.Vehicle-Nissan Hardbody 40.Computer software

8 3 6 1 24 2 1 2 3 3 4 30 1 1 1 Subtotal

150.00 150.00 240.00 4500.00 250.00 400.00 4500.00 20000.00 2225.00 2225.00 1200.00 10000.00 2250.00 150000.00 1000.00 R242380.00

Service Social and Health Care 1.Complete beds 2.Lockers 3.Office Desks 4.Office Chairs 5.Plastic Chairs 6.Filling Cabinets 7.Medicine Trolleys 8.Crockery: 0ther 9.Pots- aluminum 10.Cups and saucers 11. Curving knives 12. Cutlery: knives, spoons, teaspoons, forks 100 each 13, Kidney bowls-small and large 12 each 14, Bedpans- plastic 15. Bedlinen- Sheets, pillow covers, pillows 60 each 16. Blankets Subtotal:

36 36 4 8 50 4 2 20 12 100 6 400 24 12 240 200 Grandtotal:

36000.00 18000.00 12000.00 8000.00 2400.00 8000.00 4360.00 500.00 5000.00 8000.00 600.00 8000.00 1600.00 1200.00 10000.00 10000.00 R384040.00

Empilweni Co-operative Modeled for the empowerment of Women and female youth in Wards 11, 25, 29, 34, 35 and 36 in the City of Tshwane.

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Less Co-operatives Cash Contribution: R 00000.00

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