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Curriculum Vitae

Name: Yaser Saheb Hadi


Date of birth: 05 September 1977
Sex: Male
Nationality: Iran – Originally from Iraq
Marital Status: Married with 2 children
Mailing Address: P. O. Box: 8950, Ajman – UAE
Mob: 00971 50 5454086 / E-mail:
yasgul1@hotmail.com or yasershadi@yahoo.com

Education:

1995 Iranian High School, Dubai


Degree High School Diploma in Science & Literature

1996 – 2000 American College of Dubai, Dubai


Degree: Bachelor of Science in Business
Administration issued from Regents University /
State of New York.

2001 – 2002 General Pacific University – State of Hawaii


(Distance learning)
Degree: Master of Business Administration Major in
Human Resources Management (with
Distinction).

2003 – 2007 Ashwood University – United State Of America


(Distance learning)
Doctorate of Business Administration Major in
Business Marketing

Languages:

1. Arabic (Mother tongue) Excellent (speaking, writing & reading).


2. English (2nd Language) Excellent (speaking, writing & reading).
3. Persian (Native Language) Excellent (speaking, writing & reading).
4. Urdu Fair Understanding & Speaking
Employment History:

Feb. 1996 –June 1998 Self Drive Rent A Car


Sales & Customer Relation Executive
April 1998 – Dec. 2000 DELTA Management Training
Administration Assistant – Human Resources Dept.
Mar 2001 – Dec. 2004 Progress Management Consultants
Senior Training Coordinator / Office
Manager Training Consultant / Trainer
Dec 2004 – Dec 2006 Leaders Training Center
General Manager / Trainer & Consultant /
Partner
Jan 2007 – Current CAMP Management Consultants
General Manager / Owner

Professional Experience:

Over 10 years of intensive experience in the Training &


Development, Administration Skills, Office Management, Employee
Affairs, Personnel & Recruitment, responsible of the followings:

• Actively involved in preparing training manuals and materials.


• Assisted in defining individual training needs.
• Effectively attended a variety of training subjects (Job Analysis, Problem
Solving, Communication Skills, Customer Care, Telephone Techniques,
Interpersonal Skills, Team Work, Team Building, Leadership & Supervisory
Skills, & Conflict Management).
• Leading & Facilitation Business Meetings.
• Developed training activities & workshops.
• Designed training evaluation, objective-wise and trainee-wise
• In-charge of computerizing training records & administration.
• Designed a training manual structure.
• Handled newly recruited staff employment procedures (staff under
process).
• Part of project-team responsible for designing a company wide job analysis.
• Developed & oversaw a new restructuring project for
personnel files.
• Conducting Training programs Inductions and conclusions.
• Created Presentations, Training & HR materials – by using presentation
tools such as PowerPoint, Illustrator and Word.
• Interviewed and selected new employees
• Trained new employees.
• Conducted employee Appraisals and evaluations
• Conducted Training programs in the Interpersonal, Management,
Secretarial and Self Development fields.
• A-Z Training program coordination; i.e. Hotel Bookings, clients’
confirmations & Invoices, Trainers’ bookings and follow-ups.
• Conducted In-door as well as outdoor Training programs in
Interpersonal, Communication and

Professional Skills:

• Able to plan, set and achieve long term as well as short-term


objectives.
• Work well under pressure and meet dead lines.
• Consistently successful in achieving different
missions, mainly based on high analytical skills,
planning and creative solution.
• Outstanding communication, presentation and
negotiation skills.
• Highly acquainted with main activities in all departments
operating including Training, Administration and Human
Resources.
• Able to recruit, organize, motivate and lead teams.
• Able to show an entrepreneurial drive.
• Team Work Spirit and Leading members towards
achieving goals
• Able to conduct the following, Self Development,
Management and interpersonal Skills training workshops
both in Arabic & English:

 Customer Relationship Management (CRM)


 Excellence in Customer Service
 Effective Communication Skills
 Communicating & Dealing with Difficult People / Others
 Goal Setting, Follow-up and Motivational Skills
 Conflict & Dispute Management
 Presentation Skills
 Negotiation Skills
 Planning & Managing Business Meetings
 Introduction to Management
 Leadership Skills
 Problem Solving & Decision Making
 Team Building / Team Work Spirit
 Basics of Supervisory Skills
 Effective Time Management
 Secretarial & Office Management
 Effective Telephone Skills
 Filing & Documentation Skills
 Self Management
 Basics of Human Resources Management
 Training Program Coordination
 Train The Trainer
Additional:

• Computer literate – MS Office (Word, Excel, Power Point,


Access, Publisher), Adobe Acrobat, Internet Web Design
and E-mail (Including mass marketing system).
• Highly motivated team member and an excellent team
leader
• + 15 years residency in the United Arab Emirates

• Complete English & Arabic Language Skills


• Flexible & self motivated
• Valid UAE Driving license
• Quick learner and ambitious

References:
Available upon request.

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