Caitlin Aoki

1200 S. State Street, Schembechler Hall, Ann Arbor, MI 48109 (734) 276-9549 caoki@umich.edu

OBJECTIVE
To continue developing and advancing my career in football operations.

EDUCATION
TIFFIN UNIVERSITY: Tiffin, OH Master of Business Administration, Sport Management (expected April 2014) SAN DIEGO STATE UNIVERSITY: San Diego, CA Bachelor of Science, Business Administration: Marketing (May 2010) Beta Gamma Sigma International Honor Society Phi Kappa Pi Honor Society Deans List Fall 08, Spring 08, Fall 07, Spring 07

PROFESSIONAL EXPERIENCE
UNIVERSITY OF MICHIGAN WOLVERINES FOOTBALL: Ann Arbor, MI (Feb. 2011 present) Football Operations Assistant Assist with all aspects of team travel for regular and postseason contests Assist with football budget Assist with yearly football calendar Assist with oversight of football facilities Assist with game management Assist with game officials Assist with visiting team game management Assist with Senior Leadership trip Assist with organization and operation of fall preseason camp Assist with organization of summer high school and youth camps Assist with housing and food service procedures Assist with spring alumni football game and reunion weekend Assist with football alumni socials tour Assist with annual Mens Fantasy Football Experience camp Assist with annual Womens Football Academy Create annual team Victors Manual for internal team/staff use Assist with new staff transition Assist with answering inquiries from faculty, staff, students or guests Assist as liaison for football staff to: o Athletic Department o Office of Compliance Services o Sports Information Department o Football Bust (Banquet) Committee o Department of Public Safety and Police Agencies o Physical Plant, Grounds Department and Custodial Services o Student-Athlete Support Services o Student worker program Produce weekly motivational materials for team use

Assist and support Head Coach, as assigned Assist and support Associate Athletic Director Football and Director of Football Operations, as assigned Personal interaction involves providing and obtaining highly confidential information requiring discretion and sound judgment

Assistant Recruiting Coordinator Assist coaching staff with management of all NCAA permissible recruiting activities for the football program Provide comprehensive recruiting assistance to Recruiting Coordinator and Director of Player Personnel Assist with management and oversight of Team Blue student staff Maintain staff recruiting calendar Create detailed itineraries and schedules of coaches on- and off-campus recruiting plans Organize and coordinate official visit recruiting weekends Organize and coordinate official and unofficial visits including game days, campus visits and other recruiting events Coordinate game ticket requests, assign ticket distribution for prospects, coaches and other program guests Manage recruiting database for all prospects Create academic files for all prospects Log incoming recruiting film and manage recruiting film library Maintain recruiting board Manage database for all high schools and coaches Manage coaches recruiting note-writing list and daily correspondence schedule Create and coordinate general recruiting correspondence, as permissible by NCAA Receive and process incoming correspondence with prospective student-athletes and coaches Manage recruiting-related NCAA and Big Ten Compliance issues, in coordination with Compliance Services Office Submit compliance records including recruiting contacts, evaluations and phone logs Communicate with prospects through social media, as permissible by NCAA Provide hospitality to visiting prospects and their guests while on campus SAN DIEGO STATE UNIVERSITY AZTECS FOOTBALL: San Diego, CA (Jan. 2009 Feb. 2011) Assistant Recruiting Coordinator Served as primary assistant to the Recruiting Coordinator Assisted with weekly recruiting reports Developed and maintained recruiting board Created and updated coaches daily correspondence schedule Maintained recruiting database and video library Managed compliance records Received and processed incoming correspondence with prospective student-athletes, parents, coaches and the community Created and coordinated recruiting materials for prospective student-athletes Assisted with coordinating official visit preparations (business records, compliance approvals, reservations) Coordinated preparations for NLI Signing Day

Provided hospitality to visiting recruits, families and coaches during official and unofficial recruiting visits Coordinated and executed in-season game-day recruiting events

Assistant Camp Director Assisted with organization of summer high school camps Coordinated summer high school camp pre-registration and correspondence Coordinated walk-up registration at high school camps and provided on-site management Assisted with organization of high school 7-on-7 team passing tournament Created 7-on-7 game schedule, recorded and posted game scores and seeded teams for elimination bracket Staff Assistant Assisted in planning team special events, i.e. Senior Night, Banquet, Spring Family BBQ Managed registration and check-in for fall camp, team events and functions Created and maintained correspondence with current players and families Assisted NFL/Pro Liaison in planning and executing NFL Pro Timing Day Assisted with organization of Womens Football Academy Served as liaison between student-athletes, coaching staff, and administration Provided general assistance to all coaches and staff, as needed WILLOWS RUN GOLF CLUB: Redmond, WA (May Aug. 2008 and May Aug. 2009) Golf Shop Assistant Offered a promotion to position as full-time Golf Shop Manager and Tournament Director, upon completion of my undergraduate degree Held summer position as cash-handler and key-holder Made reservations and sold tee times and merchandise Operated tee sheet and POS system Assisted customers with golf club and accessory purchases Helped with preparation and execution of tournaments Promoted membership sales to customers Maintained schedule book of lessons for five teaching professionals Provided excellent customer service to ensure a positive golf experience for all customers Maintained golf shop appearance Managed and processed incoming inventory Maintained and organized rental equipment Responsible for opening and/or closing the golf shop, driving range, and cart barn Kept tee sheet on schedule for two 18-hole championship courses SAN DIEGO STATE UNIVERSITY AZTECS ATHLETICS: San Diego, CA (Oct. 2006 May 2009) Marketing Intern Executed in-game promotions for baseball, basketball, football, softball, and volleyball Prepared materials for ticket sales promotions Telemarketed for football season ticket sales and renewals Assisted with new promotional brainstorming Organized promotional materials for in-game use Developed game scripts and promotional schedules for baseball, softball, and volleyball

Created work schedule and managed 10-12 interns for 3 sports, nearly 100 total events Promoted and marketed upcoming Aztec sporting events to SDSU students on campus