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Know your role in Deloitte

bout Deloitte
Deloitte is the brand under w hich tens of thousands of dedicated professionals in independent firms throughout the w orld collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the law s and professional regulations of the particular country or countries in w hich it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each DTTL member firm is structured dif ferently in accordance with national law s, regulations, customary practice, and other factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other entities. In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte LLP, including: Deloitte Deloitte Deloitte Deloitte & Touche LLP Consulting LLP Financial Advisory Services LLP Tax LLP

In India, Deloitte LLP has the follow ing indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render services to their respective U.S.-based parents.

U.S. India Support Services India Private Limited


Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. EA gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a w ide array of services to the U.S firms and U.S India professionals, and is continually evaluating and expanding its portfolio.

ICTS Deloitte Netherlands


Deloitte is one of the largest organization in the field of accountancy, tax, consulting and financial advisory services in the w orld. Deloitte Netherlands is an independent and autonomous organization and member of Deloitte Touche Tohmatsu. From the Deloitte CyberCentre in Amsterdam, Deloitte ICT Services provides the Information and Communication Technology w ith approximately 160 employees for all Deloitte departments, including access systems and audiovisual equipment. ICT Services uses the latest systems and applications. IT professionals enjoy working with us because of the innovative character.

Job description
Function Service line Job level Specific skill set required Graduation Professional qualification Work experience Deloitte Support Services India Pvt Ltd ICTS Consultant Server Administrator on a Microsoft platform, Window s 2008, 2008 R2 Server B.E. Post-graduate 3+ years

The key job responsibilities include the following:


Working together w ith the senior administrators, you are part of a team responsible for the day -to-day operations and proactive management of servers within Deloitte Netherlands. You are capable of carrying out second and third line support to agreed standards. You take the initiative and are an excellent team player w ho can work accurately with documented instructions and standards but also think for yourself. You like to w ork in a team of specialists that are capable and prepared to exchange knowledge and expertise. As an integral member of the ICTS Server team, you are responsible managing the Servers of the Dutch firm of Deloitte. Youll be reporting to the head of the Service Management Function Server and liase w ith peers, technical leads and project managers residing in The Netherlands. You possess sufficient knowledge and experience to adequately carry out w ork in demanding situations and are a capable troubleshooter.

The key skills required are as follows:


Fix Server incidents to agreed SLAs. Pro-actively manage servers with minimum dow ntime. Monitor the progress of open incidents, problems and changes. Ensure the optimal operation of systems by a number of means including proactive suggestion of improvements. Track the development of existing and new products in the form of patches, fixes and updates. Escalate problems to vendors and monitor the progress of these escalations. Structure and document the w ork you do. Offer support to your colleagues where necessary.

About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its networ k of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2011 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited

Education and knowledge You are educated to Vocational Level or higher and you have a minimum of three years experience as technical administrator of Microsoft server operating systems. This includes experience with Hyper-V, DNS, DHCP and Active Directory. You have a strong know ledge of IT infrastructures, especially the ones services Microsoft platforms . You are familiar w ith Hew lett-Packard hardware. A basic understanding of SCCM 2012, SCOM 2012, SCSM 2012 and SCVMM 2012 You are at a minimum Window s Server 2008 MCSA certified.

Other details
Work timing Location 12:00 pm to 9:00 pm Hyderabad Mumbai Bangalore Gurgaon

Disclaim er: Please note that this job description is subject to change based on the business/project requirements and at the discretion of management.

About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its networ k of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright 2011 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited

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