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Internship Guidelines
For Sponsoring Companies California State University Monterey Bay SCHOOL OF BUSINESS Because you have agreed to hire a management intern, we want to help you fully understand the scope of your commitment, both to the management intern who will be working with you and to the overall program. Ensuring a Management Learning Experience It is important to keep in mind that this is a management internship. That means the student needs to be provided an opportunity to learn about managing in your organization. This means not just being exposed to what managers are doing, but to practice what managers do. On-the-job practice is a vital component of the CSUMB School of Businesss management internship requirements. We recognize that many management duties and responsibilities cannot be fully appreciated unless the student grasps the basic skill levels that managers supervise. Part of the internship can and should consist of learning how to perform basic jobs in your organization, but please remember that the intern must focus on management. Examples of different types of experiences include activities in operations, service supervision, marketing/promotion, accounting/finance/controls, human resources, property maintenance, purchasing/stewarding, and computer applications. These are only a few possible areas. The important ingredient is to define exactly what the student's learning outcomes will be before the management internship begins. The Intern Coordinator will be glad to discuss any potential management internship experience with you. The Intern Experience The management intern comes to your organization with a dual agenda. He/she has made a commitment to fully complete all your assigned tasks and to produce the best possible results in all undertakings. At the same time, the intern has an important commitment to The School of Business to satisfy the academic requirements of the management intern program and to earn academic credit for the time spent in your employ. This creates a unique role for the management intern within your organization. It is important that the entire staff, especially department

heads or other individuals who will supervise the management intern on a day-to-day basis, understand this duality of purpose and agenda. We ask your assistance in establishing this understanding. The School of Business CSUMB expects each management intern to complete the following academic requirements: 1. 2. 3. 4. 5. Set and review learning outcomes; Initiate two formal performance evaluations with his/her internship advisor; Complete a self evaluation; Write four papers over duration of the term; and Read assigned management literature and respond to questions.

In addition, each management intern is expected to fulfill the following professional requirements for his/her company/organization: 1. Make a valuable contribution to the organization; and, 2. Learn the important concepts of management as reflected in the culture and operations of the organization. As an important part of the internship, we expect each company/organization to provide the following: 1. Challenge; 2. Direction; and, 3. Feedback. The sponsoring organization should designate an advisor who will assist the intern throughout the internship. It is important that the advisor actively participate in formulating the scope of the management intern's experience. The advisor's role is twofold: to be both a teacher and a mentor while closely supervising the work and progress of the management intern. Outlined below are recommendations for the scope of the advisor's involvement. Initial Meeting Within the first week, the advisor/mentor and the management intern should have a formal meeting. The primary focus should be to discuss the intern's Learning Outcomes Contract as well as the organization's expectations. A tentative schedule should be set for the management intern, and an outline of duties, tasks, and responsibilities should be formulated. It is important to remember that management interns, in addition to their day-to-day responsibilities, must develop four written papers completed over the course of the semester and initiate two formal appraisals of their job performance.

Exposure to management planning and decision-making distinguishes a management internship from a general work experience, and the advisor should make an effort to include management meetings in the intern's schedule whenever possible. From this first meeting, management interns will confirm their learning outcomes with their advisor, who will forward a copy of the Learning Outcomes Contract to The School of Business. These outcomes will form the basis of further evaluations and goal setting. Management interns should evaluate both their technical and managerial skills and then outline how they will improve these skills through specific steps. Completion of Formal Performance Evaluations Each intern will arrive at the organization with two performance evaluation reports that are to be completed by the advisor/mentor at the mid-point and at the end of the term. These evaluations will impact the final course grade, and they should be based on the management intern's fulfillment of the previously agreed upon outcomes as well as day-today performance. The intern is responsible for sending the completed evaluation forms to The School of Businesss Internship Coordinator. In addition to the performance evaluations completed by the advisor, the management intern is expected to complete a self-evaluation form at the end of the internship. The advisor/mentor should review the management intern's self- evaluation and the management intern should forward a copy to The School of Businesss Internship Coordinator. The advisor's completion of the above requirements will assist the Intern Coordinator both in grading the student's work and providing feedback. The School of Business appreciates the serious commitment an intern advisor must make to meet with the student on a weekly basis, assess progress, answer questions, review schedules, and provide candid feedback. Final Note We hope the internship is tremendously positive for you and for the management intern. You can be proud of the important contribution you are making to your industry and to business education. Thank you.