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Setup Guide R8
Information Technology
Version 0.2.2 Date 08 Jul 2010
All information contained in this document is the property Concorde Solutions (Pty) Ltd and can not be used without explicit permission from Concorde Solutions (Pty) Ltd. Concorde Solutions (Pty) Ltd cannot be held liable for any loss suffered due to the use or misuse of this document.
Issue:
0.1
Date:
14 May 2010
Change: First Release Issue: 0.2 Date: 20 May 2010 Author: Christiaan Heyns
Change: Instructions amended to follow process flow more accurately. Minor wording and procedural steps changed. Issue: 0.2.1 Date: 08 Jun 2010 Author: Christiaan Heyns
Change: FAQ Section updated with ARP command and R8 lan mode troubleshooting. Issue: 0.2.2 Date: 08 Jul 2010 Author: Christiaan Heyns
Change: Included fix for LAN Mode giving 96 System Malfunction errors in setup instructions. Minor wording, revisions and step layout changes applied.
Document Approval
Name Elliot Bunney Jacques Coetzee Position General Manager Technical Manager Date Signature
Table of Contents
Setting up the MagIC R8 ........................................................................................................................ 4 Installing TermPOSEMV software on a terminal with no software loaded previously: ..................... 5 Updating TermPOSEMV software on the terminal with software already loaded: ........................... 6 Setting up the R8 for LAN interface mode. ......................................................................................... 7 Setup R8 for Comms Interface mode: (etherpad required) ............................................................... 9 Setting up the R8 for user interaction: ......................................................................................... 10 FAQ:....................................................................................................................................................... 11
--------------------------If more than one option for TermPOSEMV is on the USB drive, select the appropriate one with the arrow keys and press the menu button. After all the files are downloaded and installed/extracted it will ask you to Continue Download? Select NO. The device should boot into the TermposEMV screen now. ------------------Terminal ready ------------------Waiting for Network -------------------
The unit will reboot now. Go to the Setting up the R8 for user interaction: section now.
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(Media Setup Succeeded) will be displayed 7. Press Cancel twice. ------------------Terminal ready ------------------Waiting for Network ------------------8. 9. 10. 11. 12. 13. 14. Go back into main menu. Select applications Scroll down to 5. 1800 TI Mode Press menu key (Select) Press up arrow to enable it. Press Cancel twice Unit will reboot.
Setting up the R8 for user interaction: This section is the final stage so that the user can see what is on the screen and to make the keypad give audio queues when the buttons are pressed. It will also lock the menu against any unauthorized access. PLEASE ENSURE THAT THIS SECTION IS DONE WHEN INSTALLING DEVICES ONSITE.
1. 2. 3. 4. 5. 6. 7.
Go back to main menu. Press menu (select) Select terminal Select settings Scroll down to backlight. Select backlight. Press up arrow to activate
(Economic Mode) will be displayed 1. 2. 3. 4. 5. 6. 7. Select keyboard Press up arrow to enable the beep. Press Cancel until you are back to the main screen. Press Menu Select Applications Go to Lock Menu Press the menu button
6. Unlock Menu should now be displayed Press Cancel twice to finish the setup. To re-enter the menu at any time: 1. Press the menu key. 2. The access code is the last 4 digits of the serial number on the bottom of the R8 unit!
FAQ:
Q: The USB drive does not get detected by the R8 A: Use the second port on the R8. Q: The second port does not work. A: Reboot the device and try again. Q: I cannot detect/ping the R8 on the local area network when I have configured it for LAN mode. A: Check the ip address/subnet range of the network you are working on and the setup on the R8. Q: I STILL cannot detect/ping the R8 on the local area network when I have configured it for LAN mode? A: open the command prompt on the server. Type ARP d and press enter. Hit the up arrow and enter again and repeat this a few times to clear the entire ARP table.