Bharti Axi Life Insurance Recruitment

Brief summary
Introduction: A general term insurance is related to service sector. Insurance is concerned with the protection of economic value of assets. For example in case of a factory or a cow, the product generated by it is sold and income is generated. In this project the Bharti AXA Life Insurance Company is undertaken which is one of the popular sector insurance sectors. The analysis of Bharti AXA Life Insurance is taken form different sectors. For creating strong relationship and for a success full business every insurance company required financial planner.
Objective of the study: How to recruit agents for Bharti-AXA life insurance. To understand the process of recruitment and selection of agent in life insurance. Why people are not willing to work as an agent in life insurance sector specially with private companies.
Bharti Axa Life Insurance
Need of the study: The study is undertaken to know how many people are interested to work as life insurance agent in Bharti AXA and their thinking about the Bharti AXA Life Insurance Company or about private insurance company.
Conclusion: In India, there is throat cut competition in the market of life insurance that brand service which adopt new strategies for sales. I concluding the whole story it can be said that people are much more aware about the aspects of life insurance and also have knowledge about the role and act of agent but mostly people unwilling to work as life insurance agent and mostly people prefer to work with LIC because it is a semi government corporation.
Table of Contents
CHAPTER NO.
PARTICULARS
PAGE NO.
Page 2
CHAPTER 1
INDUSTRY PROFILE
8-18
CHAPTER 2
COMPANY PROFILE
19-35
CHAPTER 3
INTRODUCTION
OF
RECRUITMENT 36-51
AND SELECTION PROCESS OF AGENT
CHAPTER 4
RESEARCH METHODOLOGY OBJECTIVES OF THE STUDY
52-54
CHAPTER 5
DATA
PRESENTATION
AND 55-60
INTERPRETATION
Page 3
CHAPTER 6
LIMITATIONS AND FINDINGS
61
CHAPTER 7
CONCLUSION AND SUGGESTIONS
62
CHAPTER 8
BIBLIOGRAPHY
63
Page 4
Industry Profile
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WHAT IS INSURANCE
The business of insurance is related to the protection of the ECONOMIC VALUES OF ASSETS. Every asset has a value. The asset would have been created through the efforts of the owner. The asset would have been created through the efforts of the owner. The asset is valuable to the owner, because he expects to get some benefits form it. It is a benefit because it meets some of his needs. The benefit may be an income or in some other form. In the case of a factory or a cow, the product generated by it is sold and income is generated. In the case of a motor car, it provides comfort and convenience in
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transportation. There is no direct income. Both are assets and provide benefits.
Every asset is expected to last for a certain period of time during which it will provide the benefits. After that, the benefit may not be available. There is a life-time for a machine in factory or a cow or a motor car. None of them will last for ever. The owner is aware of this and he can so manage his affairs that by the end of that period or life-time, a substitute is made available. Thus he makes sure that the benefit is not lost. However, the asset may get lost earlier. An accident or some other unfortunate event may destroy it or make it incapable of giving the benefits. An epidemic may kill the cow suddenly. In that case, the owner and those enjoying the benefits therefore, would be deprived of the benefits. The planned substitute would not have been ready. There is an adverse or unpleasant situation. Insurance is a mechanism that helps to reduce the effects of such adverse situations. It promises to pay to the owner or beneficiary of the asset, a certain sum if the loss occurs.
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HISTORY OF INSURANCE
Insurance has been known to exist in some form or other since 3000 BC. The Chinese traders, traveling treacherous river rapids would distribute their goods among several vessels, so that the loss form any one vessel being lost, would be partial and shared, and not total. The Babylonian traders would agree to pay additional sums to lenders, as the price for writing off the loans, in case of the shipment being stolen. The inhabitants of Rhodes adopted the principle of general average of general average, whereby, if goods are shipped together, the owners would bear the losses in proportion, if loss occurs, due to jettisoning during distress. {Captains of ships caught in storms, would throw away some of the cargo to reduce the weight and restore balance. Such throwing away is called jettisoning} The Greeks had
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started benevolent societies in the late 7 th century AD, to take care of the funeral and families of members ho died. The great fire of London in 1666,in which more than 13000 house were lost, gave a boost to insurance and the first fire insurance company, called the fire office, was started in 1680.
The origins of insurance business as in vogue at present, is traced to the Lloyds Coffee House in London. Traders, who used to gather in the Lloyds coffee house in London, agreed to share the losses to their goods while being carried by ships. The losses used to occur because of pirates who robbed on the high seas of because of bad weather spoiling the goods or sinking the ship. In India, insurance began in 1818 with life insurance being transacted by an English company, the Oriental Life Insurance Co. in 1870 in Mumbai. This was followed by the Bharat Insurance co. in 1896 in Delhi, the Empire of India in 1897 in Mumbai, The United India in Chennai, the National, the National Indian and Hindustan Cooperative in Kolkata.
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Later, were established the cooperative Assurance in Lahore, the Bombay Life (originally called the swadeshi life), the India Mercantile, the new India and the Jupiter in Mumbai and the Lakshmi in New Delhi. These were all Indian companies started as a result of the swadeshi movement in the early 1900s. By the year 1956, when life insurance business was nationalized and the life Insurance Corporation of India (LIC) was formed on1st September 1956, there were 170 companies and 75 provident fund societies transacting life business in India. After the amendments to the relevant laws in 1999, the L.I.C. did not have the exclusive privilege of doing life insurance business in India. By 31.8.2007, sixteen new life insurers had been registered and were transacting life insurance business in India.
The History of Insurance in India
Some of the important milestones in the life insurance business in India are:
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1912 - The Indian Life Assurance Companies Act enacted as the first statute to regulate the life insurance business.
1928 - The Indian Insurance Companies Act enacted to enable the government to collect statistical information about both life and nonlife insurance businesses.
1938 - Earlier legislation consolidated and amended to by the Insurance Act with the objective of protecting the interests of the insuring public.
1956 - 245 Indian and foreign insurers and provident societies taken over by the central government and nationalized. LIC formed by an Act of Parliament, viz. LIC Act, 1956, with a capital contribution of Rs. 5 crore from the Government of India.
The General insurance business in India, on the other hand, can trace its roots to the Triton Insurance Company Ltd., the first general
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insurance company established in the year 1850 in Calcutta by the British.
Life
Insurance
Basic
Need
Life insurance is a contract providing for payment of a sum of money to the person assured or, failing him, to the person entitled to receive the same, on the happening of certain event.
A family is generally dependent for its food, clothing and shelter on the
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income brought in at regular intervals by the bread winner of the family. So long as the he lives and the income is received steadily, that family is secure; but should death suddenly intervene the family may be left in a very difficult situation and sometimes, in stark poverty.
Uncertainty of death is inherent in human life. It is this uncertainty that is risk, which gives rise to the necessity for some form of protection against the financial loss arising from death; insurance substitutes this uncertainty by certainty.
Few Advantages of Life Insurance.
1. It is superior to an ordinary savings plans:
This is so because unlike other saving plans, it affords full protection against risk of death. In case of death, the full sum assured is made available under a life assurance policy; whereas under other savings schemes the total accumulated savings alone will be available. The latter will be considerably less than the sum assured, if death occurs during early years.
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2. Insurance encourages and forces thrift:
A savings deposit can be too easily withdrawn. Many may not be able to resist the temptation of using the balance for some less worthy purpose. On the other hand, the payment of life insurance premiums becomes a habit and comes to be viewed wit the same seriousness as the payment of interest on a mortgage. Thus insurance, in effect brings about compulsory saving.
3. Easy settlement and protection against creditors:
The life assured can name a person or persons to whom the policy moneys would be payable in the event of his death. The proceeds of a life insurance policy can be protected against.The claims of the creditors of the life assured by effecting a valid assignment of the policy. A married womens property act policy constitutes a trust in favor of the wife and children and no separate assignment is necessary. The beneficiaries are fully protected from creditors except to the extent of any interest in the policy retained by the assured.
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. 4. Administering the legacy for beneficiaries:
It often happens that a provision which a husband or father has made through insurance is quickly lost through speculative or unwise investment or by unnecessary expenditure on luxuries. These contingencies can be provided against in the case of insurance. The policyholder can arrange that in the in the event of his death the beneficiary should receive, instead of a single sum (a). payment of the net claim amount by equal installments over a specified period of years, or (b).payment of the claim amount by smaller monthly installments over the selected period followed by a lump sum at the end thereof.
5. Ready marketability and suitability for quick borrowings:
After an initial period, if the policy holder finds himself unable to continue payment of premiums he can surrender the policy for a cash sum. Alternatively he can tide over a temporary difficulty by taking loan on the sole security of the policy without delay. Further a life insurance policy is sometimes acceptable as security for a commercial loan.
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6. Tax relief:
For computing income tax (especially in India the Indian income tax act) follows deduction from income tax payable, a certain percentage of a portion of the taxable income of individuals which is diverted to payment of insurance premiums. When this tax relief is taken into account it will be found that the assured is n effect paying a lower premium for his insurance.
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How Insurance Works
The mechanism of insurance is very simple. People who are exposed to the same risks come together and agree that, if any one of the members suffers a loss, the others will share the loss and make good to the person who lost. All people who send goods by ship are exposed to the same risk related to water damage, ship sinking, piracy, etc. those owning factories are not exposed to these risks, but they are exposed to different kinds of risks like, fire, hailstorms, earthquakes, lightening, burglary, etc. like this, different kinds of risks can be identified and separate groups, made including those exposed to
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such risks. By this method, the risk is spread among the community and the likely big impact on one is reduced to smaller manageable impacts on all.
If a Jumbo Jet with more than 350 passengers crashes, the loss would run into several crores of rupees. No airline would be able to bear such a loss. It is unlikely that many Jumbo Jets will crash at the same time. If 100 airline companies flying Jumbo Jets, come together into an insurance pool, whenever one of the jumbo jets in the pool crashes, the loss to be borne by each airline would come down to a few lakhs of rupees. Thus, insurance is a business sharing.
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Role of Insurance in Economic Development
For economic development, investments are necessary. Investments are made out of savings. A life insurance company is a major instrument for the mobilization of savings of people, particularly from the middle and lower income groups. These savings are channeled into investments for economic growth.
An insurance companys strength lies in the fact that huge amounts come by way of premiums. Every premium represents a risk that is covered by that premium. In effect, therefore, these vast amounts
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represent pooling of risks. The funds are collected and held in trust for the benefit of the policyholders.
The management of insurance companies is required to keep this aspect in mind and make all its decisions in ways that benefit the community. This applies also to its investments. This is why successful insurance companies would not be found investing in speculative ventures. Their investments benefit the society at large.
The system of insurance provides numerous direct and indirect benefits to the individual and his family as well as to industry and commerce and to the community and the nation as a whole. Those who insure, both individuals and corporate, are directly benefited because they are protected from the consequences of the loss that may be caused by the accident or fortuitous event. Insurance, thus, in a sense protects the capital in industry and releases the capital for further expansion and development of business and industry.
The every existence of risk that is, uncertainty concerning the future, is a severe handicaps in economic activities. Insurance removes the
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fear, worry and anxiety associated with this future uncertainty and thus encourages free investment of capital in business enterprises and promotes efficient use of existing resources.
Thus insurance encourages commercial and industrial development and there by contributes to a vigorous economy and increased national productivity.
Present day organization of industry, commerce and trade depend entirely on insurance for their operation, banks and financial institutions lend money to industrial and commercial undertakings only on the basis of the collateral security of insurance. No bank or financial institution would advance loans on property unless it is insured against loss or damage by insurable perils.
Insurers are closely associated with several agencies and institutions engaged in fire loss prevention, cargo loss prevention, cargo loss prevention, industrial safety and road safety. Before acceptance of a
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risk, insurers arrange survey and inspection of the property to be insured, by qualified engineers and other experts.
The object of these surveys is not only to assess the risk for rating purposes but also to suggest and recommend to the insured, various improvements in the risk, which will attract lower rates of premium and what is more important , reduce the loss potential. For example, burglary surveyors make recommendation in regard to security measures such as better locking system, appointment of Watchman, etc. Engineering surveys play a most useful part in accident prevention as valuable technical advice is provided in respect of plant and machinery.
Insurance ranks with export trade, shipping and banking services as earner of foreign exchange to the country. It helps to earn foreign exchange and represent invisible exports.
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List of Insurance Companies Listed in Different Years
List of Life Insurance Companies S.No Registrati . on Number 1 2 3 4 5 6 101 104 105 107 109 110 23.10.2000 HDFC Standard Life Insurance Company Ltd. 15.11.2000 Max New York Life Insurance Co. Ltd. 24.11.2000 ICICI Prudential Life Insurance Company Ltd. 10.01.2001 Kotak Mahindra Old Mutual Life Insurance Limited 31.01.2001 Birla Sun Life Insurance Company Ltd. 12.02.2001 Tata AIG Life Insurance Company Ltd. Date Reg. of Name of the Company
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7 8 9 10 11 12 13 14
111 114 116 117 133 135 102 103
30.03.2001 SBI Life Insurance Company Limited . 02.08.2001 ING Vysya Life Insurance Company Private Limited 03.08.2001 Bajaj Allianz Life Insurance Company Limited 06.08.2001 Metlife India Insurance Company Ltd. 04.09.2007 Future Generali India Life Insurance Company Limited 19.12.2007 IDBI Fortis Life Insurance Company Ltd. 23.10.2000 Royal Sundaram Alliance Insurance Company Limited 23.10.2000 Reliance General Insurance Company Limited.
15 16 17 18 19 20 21
106 108 113 115 131 132 134
04.12.2000 IFFCO Tokio General Insurance Co. Ltd 22.01.2001 TATA AIG General Insurance Company Ltd. 02.05.2001 Bajaj Allianz General Insurance Company Limited 03.08.2001 ICICI Lombard General Insurance Company Limited. 03.08.2007 Apollo DKV Insurance Company Limited 04.09.2007 Future Generali India Insurance Company Limited 16.11.2007 Universal Sompo General Insurance Company Ltd.
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22 23 24 25 26 27 28 29
121 122 127 128 130 133 135 136
03.01.2002 Reliance Life Insurance company Ltd. 14.05.2002 Aviva Life Insurance Co. India Pvt. Ltd. 06.02.2004 Sahara India Insurance Company Ltd. 17.11.2005 Shriram Life Insurance Company Ltd. 14.07.2006 Bharti AXA Life Insurance Company Ltd. 04.09.2007 Future general Indai life Insurance Co.Ltd 19.12.2007 IDBI Fortis Life Insurance Company Ltd. 08.05.2008 Canara HSBC Oriental Bank of Commerce Life Insurance Company Ltd.
30 31
138 140
27.06.2008 Aegon Religare Life Insurance Company Ltd. 27.06.2008 DLF Pramerica Life Insurance Company Ltd.
List of General Insurance Companies
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1 2. 3. 1 2
123 124 125 139 141
15.07.2002 Cholamandalam General Insurance Company Ltd. 27.08.2002 Export Credit Guarantee Corporation Ltd. 27.08.2002 HDFC-Chubb General Insurance Co. Ltd. 27.06.2008 Bharti Axa General Insurance Company Ltd. 15.12.2008 Raheja QBE General Insurance Co. Ltd
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Company profile
History of Bharti AXA Life Insurance
Bharti AXA Life Insurance is a joint venture between Bharti, one of Indias leading business groups with interests in telecom, agri business and
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retail, and AXA, world leader in financial protection and wealth management. The joint venture company has a 74% stake from Bharti and 26%stake of AXA.
The company launched national operations in December 2006. Today, company have over 8000 employees across over 12 states in the country and a national footprint of distributors trained to provide quality financial advice and insurance solutions to the large Indian customer base. Open first branch office in Hyderabad. Introduces 2 unit linked products- future confident and wealth confident
As we further expand our presence across the country with a large network of distributors, we continue to provide innovative product and service offerings to cater to specific insurance and wealth management needs of customers. Whatever your plans in life, you can be confident that Bharti AXA Life will offer the right financial solutions to help you achieve them.
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Bharti-AXA perform over following cities
Hyderabad Mumbai Delhi Bangalore Kolkata Chennai Ahmedabad Ludhiana Lucknow Surat
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Kochi Indoor Chandigarh Vadodra Bhubneshwar Jaipur Mohali
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Vision To be a leader and the preferred company for financial protection and wealth management in India
professionalism
Team Spirit
Innovation
values
Pragmatism
Integrity
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Strategy
To achieve a top 5 market position in India through a multidistribution, multi-product platform
To adapt AXA's best practice blueprints as a sound platform for profitable growth
To leverage Bharti's local knowledge, infrastructure and customer base
To deliver high levels of shareholder return
To build long term value with our business partners by enhancing the proposition to their customers
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To be the employer of choice to attract and retain the best talent in India
To be recognised as being close and qualified by our customers
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Bharti Group
Bharti Airtel Ltd Bharti Airtel Ltd is one of Asia's leading telecommunications service provider. The Company is Indias largest integrated telecom company in terms of customer base and offers Mobile Services, Fixed Line services, Broadband & IPTV, DTH, Long Distance and Enterprise services. Airtel also offers mobile services in Sri Lanka on a state-of-the art 3.5 G network.
Bharti TeleTech Ltd Bharti Teletech is Indias leading telecom & allied products company. It is one of the largest manufacturers of landline telephones in the world. With a strong distribution network across the country, the company is also the primary distributor of IT and Telecom products from interntional brands such as Motorola, Blackberry, Thomson, Polycom, Transcend, and Logitech.
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Telecom Seychelles Ltd A subsidiary of Bharti, Telecom Seychelles Ltd provides comprehensive telecom services including 3G mobile services in Seychelles, under the Airtel brand.
Comviva Technologies Ltd Comviva is the leading provider of integrated VAS solutions for mobile operators in emerging markets. Among the top 3 global providers of integrated VAS solutions in rapidly growing markets, Comviva has deployed solutions for over 100 mobile operator customers in over 80 countries worldwide.
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FieldFresh Foods Pvt. Ltd. FieldFresh Foods Pvt. Ltd., is a venture between Bharti Enterprises and Del Monte Pacific Limited, to offer fresh and processed fruits and vegetables in the domestic as well as international markets, including Europe and the Middle East.
Bharti Retail Pvt Ltd Bharti Retail is a wholly owned subsidiary of Bharti Enterprises. Bharti Retail operates a chain of multiple format stores that offer consumers affordable prices, great quality and wider choice. The companys neighbourhood format stores operate under the "Easyday" brand and the compact hypermarket format under the Easyday market brand.
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Bharti AXA General Insurance Company Bharti AXA General Insurance is a joint venture between Bharti Enterprises and AXA, world leader in financial protection and wealth management. The company was incorporated in July 2007 and offers a full suite of general insurance solutions to meet the needs of businesses and individuals alike.
Bharti AXA Life Insurance Company Bharti AXA Life Insurance Company Ltd is a joint venture between Bharti Enterprises and AXA, world leader in financial protection and wealth management. The company offers a range of life insurance and wealth management products with an endeavour to help customers lead a confident life.
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Bharti AXA Investment Managers Pvt. Ltd. Bharti AXA Investment Managers Pvt. Ltd., an asset management company in India, is a joint venture between Bharti Enterprises, AXA Investment Managers (AXA IM) and AXA Asia Pacific Holdings (AXA APH).
Centum Learning Limited Centum Learning Limited provides end-to-end learning and skill-building solutions to several large corporates. It provides solutions that impact business performance through enhanced employee productivity, customer profitability and effective talent transformation.
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Jersey Airtel Ltd Jersey Airtel, a subsidiary of Bharti, offers world-class mobile services in Jersey (Channel Islands) over its full 2G, 3G and HSDPA enhanced network. The Company brings market-leading products and services to its customers under Airtel-Vodafone brand.
Bharti Foundation Bharti Foundation was set up in 2000, with the vision, To help underprivileged children and young people of our country realize their potential. It aims to create and support programs that bring about sustainable changes through education and the use of technology and information.
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Bharti Realty Bharti Realty Limited is a young, vibrant and dynamic realty company with expanding interests in commercial, retail and residential real estate. Bharti Realty aims to be amongst the most admired real estate players in India and aspires to attain highest degree of customer trust through superior product design and maintaining an uncompromising stand towards environmental responsibility, ethics and safety
Bharti Infratel Bharti Infratel, a wholly owned subsidiary of Bharti Airtel, provides passive infrastructure services on a non-discriminatory basis to all telecom operators in India. Bharti Infratel also holds approximately 42% stake in Indus Towers, a joint venture between Bharti, Vodafone and Idea to offer passive infrastructure services.
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Bharti Enterprises
Bharti Airtel Ltd: Bharti Airtel Ltd is Indias leading provider of telecommunications service. The company has 4 distinct Business divisions- mobile and telephone services, broadband services, long distance services and enterprise services,
Bharti Teletech Ltd
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Bharti Teletech Ltd manufactures and exports world-class telecom equipment under the brand Beetel.
Telecom Seychelles Ltd
Telecom Seychelles ltd provides telecom services in Seychelles, under the brand Airtel.
Bharti AXA Life Insurance
Bharti AXA Life Insurance is a joint venture between Bharti, one of Indias leading business groups with interests in telecom, agri business and retail, and AXA, world leader in financial protection and wealth management. The joint venture company has a 74% stake from Bharti and 26%stake of AXA.
Bharti Telesoft Ltd
Bharti Telesoft Ltd delivers best-in-class, Revenue-critical Vas products and service to telecom carriers,
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Tele Tech Service Ltd
Tele Tech Service (India) Ltd is Joint venture with Tele Tech Inc., U.S.A. It offers a range of Customer Management Services.
Field Fresh Foods Pvt Ltd
Field Fresh Foods Pvt Ltd is Bhartis Venture with EL Rothschild Group owned ELRO holding India Ltd., to export fresh Agricltural products exclusively to markets in Europe and USA.
AXA AXA Group is a worldwide leader in Financial Protection. AXA's operations are diverse geographically, with major operations in Western Europe, North America and the Asia/Pacific area. AXA had Euro 1,315 billion in assets under management as of December 31, 2006. For full year 2006, IFRS revenues amounted to Euro 79 billion, IFRS underlying earnings
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amounted to Euro 4,010 million and IFRS adjusted earnings to Euro 5,140 million. The AXA ordinary share is listed and trades under the symbol AXA on the Paris Stock Exchange. The AXA American Depository Share is also listed on the NYSE under the ticker symbol AXA. AXA Asia Pacific Holdings AXA Asia Pacific Holdings Ltd (AXA APH) is listed on the Australian stock exchange and is 52.3% owned by AXA SA. AXA APH is responsible for AXA SAs life insurance and wealth management businesses in the AsiaPacific region. It has operations in Australia, New Zealand, Hong Kong, Singapore, Indonesia, Philippines, Thailand, China, India and Malaysia. AXA APH had A$106.4 billion in total funds under management and administration at 30 June 2007 and reported a profit after tax before nonrecurring items of A$374.0 million for the six months ended 30 June 2007.
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Products of Bharti-AXA Life Insurance
Bright stars
This is a regular premium unit-linked insurance policy, which, which offers you the twin benefits of protecting your loved ones and creating wealth for them over the desired period.
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As a caring parent, you want only the best for your child. As your child grows, his aspirations will grow too and so will your responsibilities. Whether its higher studies abroad, a grand wedding or a comfortable home you can now ensure that your child is always one step ahead
You can fulfill all the dreams you have for your child, and give him what he deserves. A bright future!
The plan also offers the flexibility to make modifications, depending on the changing needs of your child. As his dreams grow, the plan will grow too so financial hurdles will never come in the way of his growing dreams! With Bharti AXA Life Bright Stars, Parameter Minimum age at entry Maximum age at entry Eligibility 18 years 70 years minus policy benefit period chosen. E.G: for policy benefit period of 17 years, the maximum age at entry is 53 years. Maximum age at maturity Minimum premium 70 years Rs.15,000 p.a. for annual & semi-annual
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modes Rs18,000 p.a for monthly mode Premium modes Policy available Minimum top-up premium benefit Annual, semi-annual and monthly periods 7 years,10 years,15 years, 17 years and 20 years Rs. 2,500
Spot suraksha
Introduction Spot Suraksha is a unit liked insurance product, which offers you an instant insurance protection and benefit of wealth creation in the long-term.
Main Advantages of Spot Suraksha
Understand the product:(Read and understand the product brochure)
Answering the simple health related questions, Sign up the simple application form, submit photograph, proofs for identity, address and age.
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A cover note is issued to policy holder and insurance cover starts instantly.
100% allocation of premium- Full allocation of premium to the Investment Fund, according to policy holder choice from 2 nd year onwards.
A guaranteed special addition equal to 130% of annualized premium in the first policy year is added in the policy fund at maturity or death, which is earlier.
PARAMETER Minimum age at entry Maximum age at entry Maximum age at maturity Minimum premium Premium Modes
ELIGIBILITY 5 years 55 years 70 years Rs. 12,000 p.a Annual, Semi-annual and monthly
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Policy term Minimum top up premium
15 years Rs. 5,000
Dream life pension
Let you live your retired life king-size This plan is made for old persons and to make them self independent and live a life of dignity and self-respect. Today you are busy climbing the ladder of success and realizing your dreams. Today, time is with you. Just take a moment and think. The bharti AXA Life Dream life pension gives you:
A post retirement income for life.
Policy holder choose the age at which he/she would like to retire (vesting age), which determines your premium paying term. Alternatively you can opt for single premium payment.
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PARAMETER Minimum age at entry Maximum age at entry Minimum age at vesting Maximum age at vesting Premium modes
ELIGIBILITY 18 years 70 years 45 years 80 years Single pay, yearly, Half-yearly ,Quarterly and monthly
Minimum premium
Annual Regular Premium: Rs.12, 000p.a.
Minimum policy term Minimum top-up premium
10 years Rs.2, 500 and no maximum limit on top-up premium and top up
allowed only after first policy year.
MERIT PLUS
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This is a regular premium unit-linked insurance policy which offers you the twin benefits of protection against financial loss in the unfortunate event of the death and helping you to create wealth systematically over the long-term. Hence this product is suitable for your long-term objective like retirement planning, childrens future and giving a total protection to you and your family.
PARAMETER
ELIGIBILITY
Minimum age at entry Maximum age at entry
0 year 60 years (For death benefit option A) 55 years (For death benefit option b)
Maturity age
80 years (for death benefit option A) 75 years (for death benefit option B)
Policy benefit period
80 year less age at entry (for death

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benefit option A) 75 years less age at entry (For death benefit option B) Premium payable period Minimum premium Minimum Top-up premium Yearly, Half-Yearly And Monthly Rs.10,000 500
Benefits of Bharti AXA Life merit plus In merit plus the policy holder must have to choice one option out of the two. 1.Sum assured(less all partial withdrawals made form the basic policy fund during the 12 months prior to the date of death of life assured) or the policy Fund Value as on the date of intimation of death, which is higher, will be paid.
2.The sum of sum assured and the policy fund value as on the date of intimation of death will be paid.
Future confident
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Future confident is a suitable product for you, if your objective is long-term targeted wealth creation over 15-20 year, either for your own retirement or for your childrens future, while at the same time providing your family enhance financial protection.
PARAMETER
ELIGIBILITY
Minimum age at entry Maximum age at entry Maturity age Policy benefit period Premium payable period
0 year 60 years 70 years 70 year less age at entry Yearly, Half-Yearly, quarterly and Monthly
Minimum premium
Rs.10,000 for yearly, 5,000 for halfyearly 2,500 for quarterly and Rs.834 for monthly premium
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Minimum Top-up premium
500
Secure Confidence
Provide complete financial protection to your family, even when you are not there. Secure confident is suitable to you if your objective is to protect your family against any financial loss caused due to unfortunate death, disability due to an accident or critical illnesses which may deprive them of a secured future.
Parameter
Eligibility
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Minimum age at entry Maximum age at entry Minimum sum assured Minimum premium
18 years 55 years Rs.5 ,00,000 RS.1,500 for yearly,Rs.780 for halfyearly, Rs.405 for quarterly and Rs.135 for monthly premium
Policy benefit period Maximum age at maturity. Premium paying term On death
5,10,15,20 and 25 years 60 years Equal to the policy benefit period. On survival
A sum assured is paid to the policy The policy shall be terminated and holder or nominee and the policy no monies shall be payable to the shall be terminated. policy holder.
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Introduction of the process of recruitment and selection of agent
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Objectives of the study
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To understand the process of recruitment and selection of agent in Bharti AXA life insurance.
How to recruits agent for Bharti-AXA life insurance
To know about the view of general public about the job of agent
Why people are not willing to work with as an agent, especially with private player.
Meaning of Recruitment
Finding the right people is a make-or-break factor for success in business today. Recruiting the top talent for a job takes time and you have to attract quality candidates who have the knowledge and skills needed to help your company grow.
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The fact is, your success with recruitment depends on how well you prepare your job ad, and use source of recruitment, and your interviewing skills.
Prepare a job ad that works to start, you want to be sure that your potential candidate truly understands the job. The clearer you are with the task description, working conditions and advantages, the less time you will waste examining and rejecting applications
The essentials of any job description are: A brief description of your company Detailed outline of the tasks involved Qualifications and experience required Equipment and resources used to do the work Skills required using them. However, you should also include work benefits (e.g., vacation, travel and perks), general working conditions (e.g., scheduling, outside work) and the specific traits required (e.g.,
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teambuilding and communications skills). Ultimately, you want to be perceived as an attractive employer in a competitive market.
Find the right recruitment vehicle choose the vehicle that best works for your company, depending on your budget and resources.
Word of mouth, or simply telling your employees, friends and colleagues about a job opening, is a less expensive strategy but generates fewer candidates. The advantage is that you already know something about your recruiters and their skills, knowledge and achievements. This is a preferred method with companies that have a finder's fee program for their employees.
Advertising is a toss of the dice. If it goes well, it can help you find ideal candidates in a regional, national, or international pool. If not, it's a costly
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investment yielding few results. Make sure to factor in the time it takes to go through a large number of resumes.
Employment agencies cost more but generally provide a good range of candidates. The employment advisors look at your needs, screen a number of candidates, and only send you the applications that meet your requirements. Bear in mind that the largest employment agencies do not necessarily offer the best choice of candidates. There are numerous agencies that specialize in recruitment in specific sectors.
Recruiting online such as monster.ca, workopolis.com, and jobboom.com. These can provide inexpensive, worldwide access to employees. In fact, 65% of job seekers now have access to these types of services. Using the Internet for recruiting usually involves regular visits to specialized recruitment sites, joining newsgroups, and posting your job openings on recruitment sites, electronic publications and on your own Web site.
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After recruitment the next part is selection of best candidates. Make the interview deliver
Since the purpose of an interview is to identify and verify the candidate's potential, it should be structured to bring out all the desired competencies and aptitudes. Remember that you have to decide between the candidates: you could create a point system or analysis grid for comparing their strengths and weaknesses.
Here are a few points to consider when structuring an interview: Make a list in advance of the points for discussion and corresponding questions.
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Present the candidates with a situation they could face on the job and ask them how they would react. This will enable you to evaluate the candidates' knowledge, skills and work methods.
Ask the candidates to describe some difficult situations encountered in previous jobs and to explain the way in which they were resolved. This will give you the chance to gauge the candidates' self-confidence, creativity and problem-solving skills.
Ask the candidates to describe a difficult situation involving colleagues and how it was resolved. This will enable you to test their aptitude for teamwork.
Ask the candidates about their ambitions and plans to ensure they fit your company profile.
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Beware of asking questions about personal interests. They can get the interview off track or annoy people who want to keep their work and private lives separate.
Definition of Agent
According to section 182 of Indian contracts Act, an agent is a person employed to do any act for another or to represent another in dealing with a third person. In the insurance industry, the term agent is ordinarily applied to a person engaged by the insurer to procure new business. The insurance Act definers and insurance agent as one who is licensed under Section 42 of that Act and is paid by way of commission or otherwise, in consideration of his soliciting of procuring insurance business, including business relating to the continuance, renewal or revival of policies of
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insurance. He is, for all purposes, an authorized salesman for insurance and needs a license.
An agent is one who acts on behalf of another. The another on whose behalf the agent acts, is called the principal in this case. The insurance company is the principal in this case. The lawyer is the agent of the client, when he argues the case in court. An ambassador is an agent of his country. The agent represents the principal and acts on his behalf. Some insurers designate their agents as advisers, consultants etc. as if they are independent advisor or consultant would not be appointed by an insurance company. He would be knowledgeable enough as a person to be approached for advice or consultation. Some insurance agents may acquire that status. All insurance agents should strive to attain that status.
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Procedure for becoming an Agent
The insurance Act, 1938 lays down that an insurance agent must possess a licence under Section 42 of that Act. The licence is to be issued by the IRDA. The IRDA has authorized designated persons, in each insurance company, to issue the licences on behalf of the IRDA.
In terms of the Insurance Act, a licences will not be given if the person is (a) (b) (c) minor, found to be of unsound mind, found guilty of criminal misappropriation or criminal
misappropriation or criminal breach of trust or cheating or forgery or an abetment of or attempt to commit any such offence
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(d)
found guilty of or knowingly participation in or conniving at any fraud, dishonesty or misrepresentation against an insurer or an insured,
(e) (f) (g)
not possessing the requisite qualifications and specified training, Found violating the code of conduct as specified in the regulations. The fee for a licence is Rs.825 for individual. A licence is granted for 3 years. It may be renewed after 3 years and again valid for 3 years.
A licence issued by the IRDA may be to act as an agent for a life insurer, for a general insurer or as a composite insurance agent working for a life insurer as sell as a general insurer. No agent is allowed to work for more than one life insurer or more than one general insurer.
The Qualifications necessary before a licence can be given are that the person must be
(a)
Not a minor.
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(b)
Have passed at least the 12th standard or equivalent examination, if he is to be appointed in a place with a population of 5,000 or more. (10th standard otherwise.)
(c)
Have undergone practical training for at least 50 hours in life or general insurance business, as the case may be, form an institution, approved and notified by the IRDA. IN the case of a person wanting to become a composite insurance agent, the applicant should have completed at least 75 hours practical training in life and general insurance business, which may be spread over six to eight weeks.
d)
Have passed the pre-recruitment examination conducted by the insurance institute of India or any other examination body
authorized by the IRDA.
The licence once issued, can be cancelled whenever the person acquires a disqualification. Applications for renewal have to make at least thirty days
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before the expiry of the licence, along either the renewal fee of Rs.250. If the application is not made at least thirty days before the expiry, but is made before the date of expiry of licence, an additional fee of Rs.100 is payable . If the application is made after the date of expiry, it would be normally being refused.
Prior to renewal of the licence, the agent should have completed at least 25 hours practical training in life or general insurance business or at least 50 hours practical training in life and general insurance business in the case of a composite insurance agent.
Insures who select agents for appointment, make arrangements for training, for appearing in the prescribed examinations, and obtaining the licence.
NOTE
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The insurance Act provides, In Section 44, for payment of commission on renewal premium even after termination of the agency. The commission will be limited to a rate not exceeding 4%, to be eligible for this; the agent should have been an agent with that insurer for at least (1) five years and policies for at least Rs50,000 are in force one year before termination of agency or,
(2)
10 year.
This commission will be payable to the heirs of the agent after the agents death.
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FUNCTION OF AN AGENT
Understanding the prospects needs and persuade him to buy a plan of life insurance that suits his interests best.
Complete the formalities:- paper work, medical examination, which are necessary to get the policy expeditiously.
Keep in touch to ensure that changing circumstances are reflected in the arrangements relating to premium payments, nomination and other necessary alterations.
Facilitate quick settlement of claims.
Be totally honest with both the prospect and the insurer.

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Not to induce prospects to submit wrong information.
Career with Bharti AXA
Opportunity to earn unlimited income.
Career Growth.
Be your own boss.
High quality training & Support to improve productivity.
Compensation amongst the best.
Club member benefits.
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Payout structured to facilitate your cash flows better.
Best in class & competitive products.
Pension for life.
Recruitment Process
Develop a Profile
Develop sources of recruitment
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Approaching the Targeted recruits
Initial screening and Interviews
Reality check
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Sources of Recruitment
Controlled
Uncontrolled
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Natural Market
Job Ads/Inserts
Central of Influence
Placement Consultants
Agent gets Agents
Presentation / Seminar
Cold Prospecting
Data Base
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Primary
Secondary
Controlled Market Natural market
Your family Your friends

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People at job/business Neighbors
Extended Natural market
The following are sources of names: People know through children. People know through spouse. People know through hobbies/ games. People known through social groups People known through public service. People you do business with. Friends of friends.
CENTRE OF INFLUNCE
People with influence and prestige, other member of society believe and faith on them. People who have a big circle of relationships: like secretary in societies,
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president of an association. People who are known to you and are wiling to help you. People who have contacts with the class of people you want to deals with. People who have faith in your leadership. A centre of influence is a person who is in contact with many people through social, political, religious or business angulations Usually a respected individual with influence over the people with he/she is in contact. Uncontrolled Sources Job Ads/Inserts
This program should be on regular long range basis. Example: Navajeevan sharma who is a relationship officer in bhrati AXA Life Insurance company put an ad in the newspaper, in which he called for the reader to phone him during a specified 2 to 4 hours period on Monday or Sunday morning From those who called Navjeevan Sharma was able to eliminate more misfits (who are not qualified) and arrange for two to six personal visits. Placement consultants
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MOA can recruit a placement consultant or register him self in internet job search sites to get list of prospects. Seminars/job fairs Manager of agency can also organized seminars at management institutes and colleges. OR Bharti AXA life insurance company participate in the job fairs and then short list prospects and then look for further opportunities for them. Cold Prospecting MOA can use the telephone directory. MOA and telecaller can use the directories of various business and social organizations. Database Primary data: Direct collection of data of from the source of information, technology including personal interviewing, survey etc. Secondary Data: Indirect collection of data from sources can be purchased from the open market and various kind of database are available such as telephone databases of various surveys.
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Point to be noted while recruiting the Agents
Mature and responsible family person. Ambitious, hungry for recognition, challenges. Occupation. Experience and current designation. For how many years he is living in the city. Greedy person. Occupation of parent. Family income. Any experience in life insurance sector. Leadership qualities. Social and amiable.
Sources for Recruitment and Selection of Agent

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used during Training
Natural Market
Market Survey
Secondary Data (Telephone Directory)
Telephone Script
Hello sir,
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I am Paramjit Singh from Bharti AXA. I want your few minute to speak.
Sir, Bharti AXA is going to expend the Business by recruiting quality people and offering them the potential of a very rewarding career opportunity.
We have acquired your business card and we are aware of the company you work for and you are one of the selective person with whom our company want to concern. So I would like to meet you for coffee to explain the exciting and rewarding opportunity. It may have for you in terms of career compensation and support..
(Excellent I look forward to meeting you please May I have your address and I will confirm our meeting in writing) OR (According to your convenience will you please tell me when and where we can meet?)
Thank You Sir.
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Step 1.
Documents Required
Age proof. Address proof. Photo 8. Education proof. Q score sheet. Agency application. Form V A. Fill NAAF.
Step 2.
Interview section
During the interview the senior manager/MOA asked following question to the candidate to judge his ability and knowledge.
Qualification. Present occupation. Knowledge or experience in insurance sector Tenor of stay in the town.
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Number of family member. Household income.
Occupation of parent. If selected then the senior manager/MOA approve the application. The managers take the help of scoring Mechanism. Scoring Mechanism was filled at the time of apply.
Age
Below years
25 Between 25- More 40 2 40 1
than Score
Scoring mechanism
Marital status Unmarried
married
1 Education
2 Post graduate
10th standard graduate or standard 1 2 12th
2
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Tenor of stay Less than 3 3-5 years in city/town years 0 Household income 1
More than 5 years 2 More than 5 lakhs
Less than 2 2-5 lakhs lakhs
Total score
Q Score: Acceptable Range of Score Greater than or equal to 7
Additional Approvals
5 or 6
Rejected application if
4 or less
If the Q score is less than 7 then BSM/ARSM comments and signatures are required.
Step 3.
Training
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50 Hours Training and also provide a text book (IC-33 life insurance) for pre-recruitment Examination for Life Insurance Agents, which is based on syllabus prescribed by insurance Regulatory & Development Authority.
IRDA for short, has laid down that those who wish to become insurance agents will be given licenses only after they complete a course of study, training and pass an examination prescribed by it.
During this training the knowledge about the entire essential concept related to life insurance is provided to agent. Insurers will have different practices and offer different benefits in their plans. All of them will be based on these concepts. The details of the practices and the plans of each insurer will have to be learnt from the respective insures.
Step 4.
During training following things will be teaches.
What is insurance Principles of life Assurance Premiums and Bonuses

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Life Insurance products Underwriting Insurance Documents Policy conditions Claims Linked life insurance products Insurance agency Laws and Regulations IRDA Regulation 2000. IRDA Regulation 2002.
Step 5.
Examination and Code
Examination is the second last part of the recruitment and selection process. It include one hour test under, which contain 50 objective questions, one marks each, Pass marks are 25.
There are two method of examination.

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Online Manual
In case of online the result is declared on the spot and in the case of manual result is declared within one month.
After clearing the exam, ULIP training of two days will be given to the advisor about the product of company and then agency code is generated.
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OBJECTIVES AND RESEARCH METHODOLGY
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Objectives of the study
To understand the process of recruitment and selection of agent in Bharti AXA life insurance. How to recruits agent for Bharti-AXA life insurance To know about the view of general public about the job of agent Why people are not willing to work with as an agent, especially with private player.
Research Methodology
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Research Methodology is the investigation of specific problem in detail. At first problem is defined carefully for conducting research. There should be a good research plan for conducting research. No research can be done without data collection. After all this analyze is made for getting solution for problem. Defining the problem Defining the sampling plan Collection of data Analyze and interpretation
Defining the problem Defining the research problem is first necessary step for any research. This work should be done carefully. Here research problem is to know wiliness of general public to work as an agent with private player or Bharti-AXA life insurance.
Sampling plan The sampling plan calls for three decisions.
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A) Sampling Unit: I have completed my survey in CHANDIGARH, MOHALI. B) Sample Size: The selection of 20 respondents. The sample was drawn from shopkeepers. The selection of the respondent was done on the basis of simple random sampling. C) Contract methods I have conduct the respondent through personal interviews
Research Instrument A close friend questionnaire was constructed for my survey. Questionnaire consisting of a set of questions made to filled by various respondents.
Collecting the Information After this, I have collected the information from the respondent with the help of questionnaire.
Analyze the Information

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The next step is to extract the pertinent finding from the collected data. I have tabulated the collected data & developed frequency distributions. Thus the whole data was grouped aspect wise and was presented in tabular from. Thus, frequencies & percentages were to reder impact of the study.
Presentations of Findings This was the last stop of the survey.
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Data Presentation and Interpretation
Name: Location:Mobile no.
Address:-
Shop Type:- (Mobile stores, General store, Chemist etc. Please specify Script
Bharti has expanded into new territories of business and they now offer the best in class insurance products. This new venture is named Bharti-AXA.
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Mr. Sunil Bharti mittal is introducing insurance to Punjab and Chandigarh retailers and would like to give you an opportunity to earn and setup a new income which can give you 15-20% margin on an average.
In this business you only have to contact your known people or regular customers and their references to introduce Bhartis product and get an appointment.
Post this, manager form Bharti-AXA will go, explain the product & close he sale for you. You will in turn receive 15-20 % margin on sale. E.g. if a policy is sold by Bharti-AXA manager for 10,000 you will receive 2,000.
We are here to understand your interest in this proposal specially designed by Mr. Sunil Bharti Mittal for Punjab and Chandigar
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1) Would you be interested in taking up this business opportunity with Bharti?
Yes
No
0, 0% 0, 0%
8, 20%
yes
32, 80%
no
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Only 20% shopkeepers were interested in taking up this business opportunity with Bharti.(8 shopkeeper were interested in this activity)
2) How much time can you dedicate per day for this activity?(For getting Appointments)
hr
1-2 hrs
3-h hrs
5 hrs or more
0% 0%
2,25%
half hour 1/2 to 2 2 to 4
6,75%
4 to 5
From the above 8 people , 6 people said that they can spend hour for this activity daily. 2 said that they can spent to 2 hours for this activity.
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3) Do you have any knowledge of or experience in Insurance?
Yes
No
0, 0% 0, 0% 8, 20% no 32, 80% yes
80% of shopkeeper said that they have knowledge about insurance.
20% of shopkeeper said that they have no knowledge about insurance.
4) Do you have Experience as an agent?

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Yes
No
0, 0% 0, 0% 6, 15% yes no
34, 85%
15% of shopkeepers have experience in the field of life insurance. 85% of shopkeepers have no experience in the field of life insurance.
If yes, then please specify the name of the company.
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0, 0% 1, 17%
LIC
3,50% 2, 33%
HDFC
ICICI
Out of 6 people 33%(3) of shopkeeper working with LIC 33% (2) of shopkeeper working with HDFC Standard Life insurance 33% (1) of shopkeeper working with ICICI Prudential Life Insurance Co. Ltd.
5) Can you spare 1/2 day on training to understand to product and how can introduce it to your customer?
Yes
NO
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Name: Location:Mobile no.
Address:-
0, 0% 0, 0% 4, 10%
Yes
36, 90%
no
10 % of shopkeepers were interesting to spare 1/2 day on training to understand to product.
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Shop Type:- (Mobile stores, General store, Chemist etc. Please specify
QUESTIONNAIRE
1) Would you be interested in taking up this business opportunity with Bharti?
Yes
No
2)
How much time can you dedicate per day for this activity? (For getting Appointments)
hr
1-2 hrs
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3-h hrs
5 hrs or more
3)
Do you have any knowledge of or experience in Insurance?
Knowledge
Yes
No
Experience
Yes
No
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If yes, then please specify the name of the company.
4)
Can you spare day on training to understand the product and how can introduce it to your customer?
Yes
No
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5)
How many people do you know in this city?
Under 50
51-100
101-300
301-600
Above 600
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Limitation
I didnt get complete feed from the shopkeepers about the question as they are busy in there work and had less time to fill questioned.
Sincerity of answering the questions cannot be judged.
Time was the major constraint for me to understand the long process of recruitment and selection.
Limited money available for project.
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Finding
Why people are not ready to work with private players in life insurance? Or Why people are not ready to work as an agent in any company?
In these days LIC created a very well image in the mind of General public because it is semi Government Company and also an oldest company. In short most people of Indian believe upon the LIC only.
During the training period we felt that most of people who are already working in insurance sector think that it is easy to sell the product of LIC than to sell the product of other life insurance company.
Most of people say that this job affects upon there social relation with other and also effect upon there business.
Most of people believe that private insurance companies carried out fraud activity thats why they never believe upon the private players.
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People think that it is a time consuming activity and also required huge market skills.
Some people said that only greedy people like to work in insurance sector.
Because of three days compulsory training.
Conclusion
In India, there is throat cut competition in the market of life insurance that brand service which adopt new strategies for sales. I concluding the whole story it can be said that people are much more aware about the aspects of life
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insurance and also have knowledge about the role and act of agent but mostly people unwilling to work as life insurance agent and mostly people prefer to work with LIC because it is a semi government corporation. Suggestions
Bharti-AXA life insurance company must give more advertisements on electronic media and print media, as it help in enhance its goodwill and more people are willing to work with reputed companies, through proper advertisement it become easy to sell the product.
An insurance company must work with honesty to win the confident of its agent and general public.
Duration of training must be reducing as in these day people have no extra time.
Fees charged by companies from candidate for IRDA exam and training should reduce.
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Many other extra facilities must be provide to agent to attract them such local and foreign trips, special price on achieving a target, open bank account at free of cost,
Bharti-AXA Life Insurance Company must organize more and more seminars and also participate in the job trade fairs to find out more candidates.
Increase the commission of agents.
Company must relic to candidate or other people that they are doing a social service for the welfare of society.
Better career opportunity must be provided to an adviser, such as on role job, promotion etc.
A special function must organize time to time in which the special prizes distribute among those agent who perform well.
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The duration of the process of recruitment and selection is too long (one and half month), during this process mostly candidate loss there interest, so there is an urgent need to reduce the duration of this period.
Reduce the minimum premium amount it will help company to attract the agent of other company, as it increases the scope of market of its agent.
BIBLIOGRAPHY
S. Balachandran, (2009), IC-33 Life Insurance, Shri S.J Gidwani Publishers, Mumbai
www.irdaindia.org
www.bhart-axalife.com
www.wikipedia.org
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www.ibef.org
The opportunity
About 2/3 of the Indian population is insurable High % of population is uninsured or underinsurance.
We Indian are natural savers Indians save the maximum in the world.
Those insured are underinsured.

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Bharti Axi Life Insurance Recruitment

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Brief summary

Bharti Axa Life Insurance

Bharti Axa Life Insurance

AND SELECTION PROCESS OF AGENT

RESEARCH METHODOLOGY OBJECTIVES OF THE STUDY

Bharti Axa Life Insurance

LIMITATIONS AND FINDINGS

CONCLUSION AND SUGGESTIONS

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The History of Insurance in India

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Bharti Axa Life Insurance

insurance company established in the year 1850 in Calcutta by the British.

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Few Advantages of Life Insurance.

1. It is superior to an ordinary savings plans:

Bharti Axa Life Insurance

2. Insurance encourages and forces thrift:

3. Easy settlement and protection against creditors:

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. 4. Administering the legacy for beneficiaries:

5. Ready marketability and suitability for quick borrowings:

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How Insurance Works

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Role of Insurance in Economic Development

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List of Insurance Companies Listed in Different Years

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111 114 116 117 133 135 102 103

106 108 113 115 131 132 134

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121 122 127 128 130 133 135 136

List of General Insurance Companies

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123 124 125 139 141

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History of Bharti AXA Life Insurance

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Bharti-AXA perform over following cities

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Kochi Indoor Chandigarh Vadodra Bhubneshwar Jaipur Mohali

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To achieve a top 5 market position in India through a multidistribution, multi-product platform

To leverage Bharti's local knowledge, infrastructure and customer base

To deliver high levels of shareholder return

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To be recognised as being close and qualified by our customers

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