Login Page

To login to AB INFI-net Internet Banking one should have the following:

• Login Id: An unique login id will be sent to customer through courier at the
given communication address.

• Login password: Login Password will be sent through courier to customer at

the given communication address.

• Transaction Password: Transaction password is to be collected from the

branch where the account is maintained.

Home Page

The Home Page contains the following menus which will be highlighted in the top of
screen.

Accounts:
This menu contains the following Sub menus:

• Operative accounts
• Deposit Accounts
• Loan Accounts
• All Accounts
• Tax Deduction Inquiry

Click on any link to get the details of accounts under that category.

To get some additional information about any account select the account from the
dropdown list of accounts and choose any of the following option and click on Go
button:

Quick View: It will display the latest 10 transactions done in the particular
account.

Account Details: It will display all details like Status, Customer Id, Balance etc.

Account Statement: It will generate account statement in Text/Excel/PDF format.

Cheque Status Inquiry: By giving the begin Cheque no. and end Cheque no. the status
of the cheques can be seen. Online Stop payment facility is also
available. Please note that even though the ‘Stop Payment’ is
done online, the same should be confirmed by other methods of
communication like Fax, visiting to branch etc. to avoid payment
of Cheque.
Clearing Instrument: It will display the status of cheque which has been sent for
clearing
Lien Inquiry: It will display Lien type, expiry date, Amount if any lien is marked
to the account.
Nominee Details: It will display nominee name, relationship etc.

Payments:

This option is used for online Bill Payment and contains the following Sub menus:

• Alerts: Alerts option is having the following submenu:

Pending Payments

Pending Presented Bills

Bills Awaiting Acceptance

• Payment: This menu is having the following submenus:

Payee Setup: Payee setup is used Utility Bill Registration or Third Party
Registration.
 Utility Bill:
 Add a third Party Account: To add a third Party Account, click on
Add a third Party Account button, fill up the form and click on Add
Payee.

View pending Payments

Search Payees

Make a New Payment: To make a new payment click on “One Time
Payment to Retail Payee”, fill up the form and click on Pay button.

View Payments Made
• Unapproved Payment:
• Bill Presentment:
• Payment History:

FUND TRANSFERS

Fund Transfers page consists of Self Fund Transfer and Third Party Transfer.

1. Self Fund Transfers

This menu is used to transfer fund from any self linked account to another self linked
account. The sub-menus under Self Transfer are:

• Fund Transfer
• Status Inquiry
• Pending Transfers: It will display all the schedule transfers.
After completing Fund Transfer one can take the cyber receipt by clicking on SAVE
button. Please note that Fund Transfer in Internet Banking can be done in Indian
Rupees only.

2. Third Party Transfer

• Who is Third Party?

Third party is another Andhra bank CBS branch customer account.

• How to register an account for third Party Payment?

For the first time customer has to submit a prescribed application to the primary
account branch for availing the third party funds transfer facility. This is only one
time activity. This may take maximum five days. Once customer is enabled for third
party transfer he can register and pay online.

To register a third party account click on

Funds Transfer-> Third party transfer->Add New Payee. A New page will
be opened. Click on Add A Third Party Account. A Registration form will be
displayed to add a non standard payee and user has to fill the entire mandatory
(*) fields like Payee Account Number, Payee Branch Id,Payee Bank Id,Consumer
etc.After filling up the form click on Add Payee button. The record will be
inserted instantly.

• How to do third Party payment?

To make Third Party Payment go to Funds Transfer  Third Party

Transfer  Make payment  Click on Make Transfer .Select a name from the
drop down list of names of Pay To field. Enter Payment Amount. Payment can
be made on the same day by making it Hot Payment (Click on the check box at
the bottom) or it can be scheduled for some other future date by entering the
particular date in the Payment Date field. Click on Pay.

Requests:

Through Request menu one user can make different types of offline requests as well as
can make query on requests.

The following requests are available offline in internet banking:

• Cheque Book Request

• DD Request
• Pin Reissue
 • Term Deposit Opening
• Transaction Password Request

Please note that, the requests made by user will be offline requests and will go to
respective Relationship Manager, who in turn will execute the request.

Mails:

User can send mails to Relationship Manager (RLM) and receive similarly
communications from him using this facility. The following options are available:

• Inbox: All incoming mails will be available here. The mails are sent by
Relationship Manager only.
• Sent Mails: Mails sent by user will be available here. Please note that user can
send mails to Relationship Manager only.
• Trash: All mails deleted by user will be available here. Please note that user can
not delete the mail completely. It can be send to trash only.
• Compose Mail: User can write new mails here.
• RM Mail Alerts Inbox: All alerts received from Relationship Manager will be stored
here.
• External Mail Alerts Inbox: All Alerts received from bank will be stored here.
• Folders: Various folders are available to sort and store mails, as per user’s
convenience. User can sort and store mails in this folder according to his /her
convenience.

Customize:

Customize menu is used to change

• Login/Transaction Password: User can change his Login password as well as
Transaction password.
• Customer’s profile: This is used to customize some of the parameters like date
format, Amount format, minimum balance etc. One can put account nick name
as per requirement. Please note that user is not allowed to change Personal
Details and Address Information through internet banking. For any change
request one has to contact base branch.

Activity:

Activity menu is used to view different financial/ non financial activities done by one
user. He/she can sort the same based on type of activity, date and fate of that activity
(successful, failed, pending etc.)
Query option is also available to check the status of transactions/ requests.