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TCS - PAST & PRESENT TCS is at the vanguard of the effort that has made the Indian software

industry a globally recognized entity. Our transnational character and reach, our experti se and our acumen have made us better than ever before, and capable of thinking and delivering more than the obvious. TCS is a division of Tata Sons, the holding company of the $10.4 billion Tata Gr oup, India's best-known business conglomerate. Established in 1968, its founding was based on the understanding that the management problems in Indian industry could be resolved through the effective use of information technology. Under the leadership of F C Kohli, we spearheaded the pioneering efforts in creating a gl obally recognizable brand for the Indian software industry. Strong linkages with academia, workplace professionalism, and in-house training and learning helped TCS lay the foundation for growing into a world-class organi zation. We invested heavily in software engineering practices and standards, sof tware quality assurance, software project management, software processes, and re search and development in software engineering and technology. As our intellectu al horizons enlarged to better fit and address the opportunities of the IT era, we grew in several geographical locations.For several years now, TCS has been In dia's largest IT enterprise, as well as Asia's largest independent software and services organization. We are the single largest software services exporter from India, and we now service clients in over 55 countries around the world. With o ver 100 branches globally, TCS is truly transnational in character and reach. We presently employ over 24,000 consultants and serve hundreds of clients, providi ng IT and business consulting services to organizations in government, business and industry in India and abroad. Our service offerings are varied, and straddle many different industries, such a s finance and banking, insurance, telecommunications, transportation, retail, ma nufacturing, pharmaceuticals and utilities. Our clients include small, medium an d large companies, and our consulting engagements vary from a few person-months to hundreds of person-years in effort. Our work has spanned a range of activities, from strategy consulting and system integration services to offshore development centres for some of the most sophis ticated software development in the world. Consider these facts about us: Projects for over 1000 clients in more than 55 countries. Our clients get measur able business results, which is why many Fortune 500 companies prefer us. More than 100,000 person years of experience in diverse business domains and tec hnology areas. Knowledge accumulation through collaborative research with industry and academia , and partnerships with global technology leaders. Over 24,000 consultants, a range of world-class products, proven offshore develo pment capabilities, and multiple SEI CMM Level 5 centres. Total revenues of Rs 5,012 crore ($ 1.04 billion) in the year ended March 31, 20 03. TCS believes that IT is a key factor for social change and is committed to sever al community development ventures. Vision To be among the global top 10 by 2010

Mission To help customers achieve their business objectives by providing innovative, bes t-in-class consulting, IT solutions and services. Make it a joy for all stakehol ders to work with us. We have engineered some of the world's most complex applications and next-genera tion IT infrastructure. We do this by combining our knowledge of business domain s with our expertise across various technologies. Our unique 'web of participati on' structure enables us to maximize the benefits of our depth, diversity and de livery capability to offer the most innovative solutions in every business and t echnology domain.

TCS When we commenced operations in 1968, we pioneered the offshore delivery model f or IT services. Today, with a presence in 34 countries across 6 continents, & a comprehensive ra nge of services across diverse industries, we are one of the world's leading Inf ormation Technology companies. Seven of the Fortune Top 10 companies are among o ur valued customers. We are part of one of Asia's largest conglomerates - the TATA Group - which, wit h its interests in Energy, Telecommunications, Financial Services, Chemicals, En gineering & Materials, provides us with a grounded understanding of specific bus iness challenges facing global companies. While the reason for our existence is articulated by our Mission, our vision ref lects an aspiration to continually improve, to excel & be the best. Our values c haracterize us as an organization & guide our every action. Mission: To help customers achieve their business objectives by providing innovative, bes t-in-class consulting, IT solutions and services. Make it a joy for all stakehol ders to work with us. Vision: To be among the global top 10 by 2010 Values: Integrity Leading Change Excellence Respect for the Individual Learning and Sharing TCS Services Consulting: One of the first companies to set up an independent consulting division, TCS tod ay includes consulting as an integrated part of any assignment to its customers in different industry segments. IT Services: Application development and maintenance services over the entire IT application

life cycle including migration and re-engineering, e-commerce and internet servi ces, testing services, architecture and technology consulting, systems integrati on, as well as packaged software implementation across multiple industry and tec hnology domains. Asset Based Solutions: Utilizing its proprietary software assets to deliver solutions to clients in spe cific industries and licensing several software intellectual property rights. Be sides providing IT solutions to its clients, we develop and market a variety of products across diverse industries including products such as the Hospital Manag ement System, eIBS, NCS, FIG and QuartzTM for the banking and financial services industry, CemPac for the cement industry and also software development tools su ch as MasterCraftTM, Assent, DataClean and Infrex IT Infrastructure: Offer services including complete outsourcing of IT networks, consulting and int egration, hardware support and installation, and infrastructure management. Engineering and Industrial Services: Offer a range of engineering services, embedded software and R&D services to div erse clients, assisting in new product development and product lifecycle managem ent through services in the areas of product design, simulation, engineering dra fting, computer-aided engineering design and manufacturing, product data managem ent and customisation of engineering software. BPO: We offer a variety of transaction based IT enabled services. These include inbou nd call centers, back office support, engineering services and database services . TCS's focus in this space is on transactional services, 24x7 for client needs from various geographies, ensuring business continuity and disaster recovery. TCS Research & Development In 1981, we established the Tata Research, Design and Development Centre (TRDDC) , which was India's first industrial software R&D centre, in Pune, India. The Ad vanced Technology Centre at Hyderabad & TRDDC lead our research & development ef forts. Our core areas of research are systems & software engineering, process engineeri ng, embedded systems, VLSI, bioinformatics and security. Due to our applied-rese arch outlook, we have developed several proprietary tools such as MastercraftTM and AssentTM that allow us to automate the software development process & signif icantly bring down development costs. Our R&D investments help us enhance & diff erentiate our services and strengthen our delivery capabilities. - Tata Research, Design & Development Centre, Pune - Advanced Technology Centre, Hyderabad TCS Social Initiatives Be it girl child education in South Asia in collaboration with UNICEF or adult l iteracy programs in South India, TCS believes in using Information Technology as an instrument for social development and change. Other TCS' community initiatives have been in areas add

ressing environmental and civic problems; setting ure for urban beautification, pollution reduction nt in the office environment, tree plantation and s recognized the responsibility corporates should ties they operate in. TCS Customers

up and maintaining infrastruct and healthcare; waste manageme water treatment. TCS has alway have towards the wider communi

TCS has developed IT solutions for over 500 customers all over the world. Our en d-to-end solutions help our customers gain efficiency in their business processe s. Ultimately, we arm them with that much-needed edge in the marketplace. "The least of my worries has been whether or not the system would work, or if it would be delivered on time. The professionalism, commitment, dedication and tru e passion of the TCS team made it all possible. Thank you, TCS, for making magic every day of our lives." Monica Singer, CEO, Strate Limited Our customers include Asian Development Bank >AT&T AXA Insurance Best Buy Boeing >Bombay Stock Exchange British Airways British Gas British Telecom Canadian Depository for Securities Ltd. ChevronTexaco Citibank >Compaq Credit Suisse First Boston Cummins Company Dell Computer Corporation Deutsche Bank Dresdner Kleinwort Benson Eaton Corporation East Midland Electricity Co. Fidelity Investment Ford Motor Company General Electric (world-wide) General Motors Government of Sri Lanka Hewlett Packard >HSBC >IBM ING America JC Penney Kellogg's KLM Lucent Technologies >Microsoft National Grid Transco (NGT) >Nike >Nokia Nortel Networks

Northwest Airlines Prudential Insurance (US) P&O Nedlloyd Qwest Royal Bank of Scotland SAAB Sainsbury's Swisscom Share Transaction Totally Electronic Ltd. (STRATE) Singapore Airlines SIS SegaInterSettle Somerfield >Standard Chartered Bank >Standard Life Assurance Target Corporation Texas Instruments The Gap UBS

TCS Leadership Team

Mr. S. Ramadorai Chief Executive Officer & Managing Director Mr. S. Mahalingam Executive Vice President, Chief Financial Officer and Head, Global Finance

Mr. Phiroz Vandrevala Executive Vice President and Head, Global Corporate Affairs Mr. S. Padmanabhan Executive Vice President and Head, Global Human Resource Development

Mr. N. Chandrasekaran Executive Vice President and Head, Global Operations Mr. S. H. Rajadhyaksha Company Secretary

Prof. Mathai Joseph Executive Vice President, Executive Director of TRDDC and Head, Global R&D

Mr. Girija Pande Executive Vice President and Regional Director, Asia Pacific

Mr. Gabriel Rozman President and Head, TCS Iberoamerica Mr. A.S. Lakshiminarayanan Vice President and Country Manager, UK & Ireland

Mr. Jayant V. Pendharkar Vice President and Head, Global Marketing Mr. N. G. Subramaniam Vice President, Head, Banking Practice and Head, Bangalore Operations

Dr. Ravi Gopinath Vice President and Head, Engineering and Industrial Services Business Unit Mr. Ajoyendra Mukherjee Vice President and Head, Kolkata Operations

Mr. Surya Kant Vice President and Head, TCS America Mr. Ravi Shah Vice President and Head, Chennai Operations

Mr. J.R. Bhandari Vice President and Head, Financial Services TCS:Board of Directors

Mr. Ratan N. Tata Chairman Mr. S. Ramadorai Chief Executive Officer & Managing Director

Mr. Naresh Chandra Director Mr. Aman Mehta Director

Mr. Venkatraman Thyagarajan Director Mr. Clayton M. Christensen Director

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