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Contents
About This Manual Audience 1 1 1

Organization

Acronym s And Abbreviations Used 2 Conventions Used In This Manual OVERVIEW Introduction Adm inistration 3 4 5 2

CONNECTING TO ZANACO @ INTERNET BANKING Logging In 5 Logging Out 5

ACCOUNT OPERATIONS 6 Accounts Sum m ary 6 7

Account Balance Inquiry Account Activity 7 Statem ent Request 8

CHEQUE OPERATIONS Cheque Book Request 9

Cheque Status Inquiry 9 Cheque Book Status Inquiry Stop Cheque 10 10

FUNDS TRANSFER AND PAYMENTS 12 Introduction 12 12

Beneficiary Maintenance Adding A Beneficiary 12

Modifying A Beneficiary Fund Transfer Tem plate

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Add A Tem plate For Fund Transfer 14 Modify A Tem plate For Fund Transfer Copy A Tem plate For Fund Transfer Initiate Funds Transfer 16 Internal Funds Transfer 16 Dom estic Dem and Draft*** Modify Funds Transfer 17 15 15

Authorize Funds Transfer View Funds Transfer CUSTOMER SERVICES Change Passw ord 21 Interest Rate Inquiry Forex Rates Inquiry Lim its Query Bulletins 24 22 21 22 20 21

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ANNEXURE A GLOSSARY

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Welcome to the ZANACO @ Internet Banking system. This manual is a step-by-step guide to demonstrate the use of the online Banking facility provided by the Bank.

Audience
This manual is intended for the Internet banking Users of the Bank.

Organization
The manual is organized into the following chapters:
Overview

This section gives an overview regarding the nature of transactions that can be performed online through Zanaco Internet Banking.
Connecting to ZANACO @ Internet Banking

Describes login and logout procedures


Account Operations

Account Activity Accounts Summary Statement Request Account Balance Inquiry


Cheque Operations

Cheque Book Request Cheque Status Inquiry Cheque Book Status Inquiry Stop Cheque
Funds Transfer

Initiate Funds Transfer Modify Funds Transfer Authorize Funds Transfer

View Funds Transfer Funds Transfer Template


Custom er Services

Explains the procedure for a variety of services related to Accounts, Mail Messages, FOREX / Interest Rate Inquiries, Changing Password, and others.

Acronyms and abbreviations used


Abbreviation CASA DD FT FX TD LD SI Description Current And Savings Accounts Demand Draft Fund Transfer Foreign Exchange Term Deposit Loan and Deposit (Term deposit) Standing Instruction

Conventions used in this manual


All keys on the keyboard are shown in upper case. For example, ARROW keys indicate the direction keys marked with arrows on the keyboard. All the links (hypertext) and buttons have been highlighted in bold. For example, logon.

Introduction
The Internet Banking solution from Zanaco provides you with the convenience of Banking from your desktop. You can access any authorized accounts with the Bank over the Internet. This manual delves into the numerous Banking features offered by the ZANACO @ system and their usage. Mentioned below are some of these features: Viewing transaction details related to an account Viewing account details Requesting for a cheque book Stop cheque payment Inquiries regarding cheque status / Interest rates / Credit limits Performing different types of Funds transfers Initiate/Modify /Authorize /View: Funds Transfer Payee/Beneficiary maintenance Obtaining currency exchange rates offered by the Bank Accessing the following Customer Services offered by the Bank among others : Messages Bulletins Change of password Using Internet Banking, you may initiate queries and perform various other transactions over the Internet through a web browser. Zanaco Internet Banking supports various popular browsers such as IE (Internet Explorer) 5.5 + and Netscape7.0 +. The security features of the system include: You won't be able to use the Zanaco Internet Banking application unless; you have a browser that supports 128 bit SSL encryption.
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Provision of an Administrator Role to control access to the system. Access rights for execution of any function depending on the roles assigned to a User. Maker-Checker concept supported for Corporate Customers. Flexibility of setting up the number of authorizations for Funds Transfer, and other transactions. Initiation and Authorization limits for Funds Transfer and other transactions. NOTE: The Dom estic Dem and (DD) feature under Funds Transfer and Paym ents is currently not available under ZANACO Internet Banking. Adm inistration Users designated as Administrators, at the Bank manage all the administrative functions. The Administrator at your location would grant access rights for the various functions available in the system. For defining or modifying User profiles, contact the Bank Administrator to perform the respective functions.

CONNECTING TO ZANACO @ INTERNET BANKING Logging in


Click Logon to Corporate under the header Internet Banking on the Banks home page (www.zanaco.co.zm).Type your Login ID and Password as provided by the Bank or set by you. Click Start. The home page and the menu options to access numerous Internet Banking features are displayed. The home page displays your short name and the login date and time when you had previously logged into Internet Banking system. Only those features to which you have been granted the requisite rights by the Administrator are available to you. Click any of the features from the menu on the left of the screen, to begin performing that task.

Logging out
The Session Summary Report displays the functions accessed by you during the session and, the date and time of your access. Before logging out, the system gives you the option of viewing the Session Summary Report. Click Logout link shown in the top right corner of the window to logout.
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On proceeding, the system displays the Session Summary Report in a new window as shown in the following figure. You are given the option of viewing as well as printing this session summary, if required. On clicking Close all w indow s, the system closes the current window. On clicking print, you would be able to print the current page that is displayed. On clicking Click here to login, the system displays the login page once again.

ACCOUNT OPERATIONS Accounts Summary


The Account Summary screen displays the current balances in the Current / Savings accounts in the account currency. The system also provides the facility of viewing the account balance in the Customers chosen or preferred currency. A drop-down menu lists all the currencies maintained by the Bank. You can view your current balances in your preferred currency by selecting any currency from the dropdown menu. To view the account summary Click Account Sum m ary under Accounts in the menu The Account Summary screen displays following details: Account Number Description
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Current Balance in account currency. Indicative Current Balance in preferred currency. Uncleared Funds Balance Available Amount on Hold Minimum Balance Required To view the Current Balance in a different currency select the currency from the drop-down menu provided. Note: Only the currencies supported by the Bank are displayed in the pick list. Using the standard rates (mid-rate) maintained in the Bank, the account balances are converted to the selected currency. On selecting a currency, the indicative current balances are displayed in that currency for all the accounts.

Account Balance Inquiry


This option allows you to inquire the balance details for a particular account linked to one of the customer id mapped to the currently logged in user id. From the menu, click Account Balance Inquiry under Accounts. Select Customer ID, Branch Code, Account Number and click to view the account balance details. icon

Account Activity
You can view transaction details of current and savings accounts for the current period or a specified period. However, to view transaction details, the user needs to have the requisite rights.
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To view account activity From the menu, click Account Activity under Accounts. Select the Customer ID, Branch Code and Account No. whose transaction details are to be displayed from the drop-down list. All the accounts to which you have rights (as specified by the Administrator for Enquiry transactions) will be displayed. Select the Transaction Date to indicate the period for which the transactions are to be displayed.
Use Advance Search for searching specific transactions by entering any of the details like Value date (From and To), Amount (From and To), Debit/Credit, Reference No. and Sort No. The dates should be typed in the dd/mm/yyyy format.

Click View to fetch results that meet your criteria. A description of the information displayed under various headings is as follows: Heading Transaction Date Value Date Reference No.

Description

Date on which the transaction was posted Date on which the transaction was executed Reference number allotted by the system to the transaction Instrument number in case of a cheque transaction.

Description Debit Amount Credit Amount

Transaction description Amount debited to the account, if any Amount credited to the account, if any

To print the account activity statement, click Print. To download the account details, click Dow nload.

Statement Request
This is used to place a request for the ad-hoc statement for the time period as specified by the user. Once a download request is accepted, the confirmation page is displayed for the same.From the menu, click Statem ent Request under Accounts. From the Select Account drop-down list, select the Customer ID, Branch and Account Number whose statement report you wish to request. Select the date range which you wish to request the account statement for. Click Request to request for the statement.

CHEQUE OPERATIONS Cheque Book Request


The cheque book request option enables the users to place a request for a new cheque book. To request for a cheque book, click Cheque Book Request option under Cheques in the menu. Specify account details by selecting Customer ID, Branch and Account Number and select the size of the booklet from the Booklet Size list. Click Request. Cheque book request confirmation page appears. Click place another cheque/lodgm ent book request to place a request for a cheque book for another account.

Cheque Status Inquiry


The Cheque Status Inquiry option can be used to inquire on the status of cheque issued from the various accounts. To inquire cheque status, click Cheque Status Inquiry under

Cheques in the menu. Specify account details by selecting Customer ID, Branch and Account Number. Enter the Cheque Number. Click Go. The cheque status details are displayed. Note: If the Banks Core Banking system is busy and cannot service the transaction, a message to the same effect is displayed. In such a case, try checking the status after some time. The cheque status details screen displays the following details: Cheque Number, Account Number, Account Description, Cheque Status i.e. whether Cheque Paid or Cheque Unpaid or Cheque Stopped

Cheque Book Status Inquiry


The Cheque Book Status Inquiry option can be used to inquire on the status of all the cheques that are part of a single cheque book. To inquire cheque book status Click Cheque Book Status Inquiry under Cheques in the menu. Specify account details by selecting Customer ID, Branch and Account Number. Enter one of the Cheque Number from the cheque book of which you want to check the status. Click Go. The cheque status of all the cheques that are part of the cheque book is displayed.

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Note: If the Banks Core Banking system is busy and cannot service the transaction, a message to the same effect is displayed. In such a case, try checking the status after some time.

Stop Cheque
The Stop Cheque option allows the User to stop the payment of a cheque or a number of cheques issued from any of the User account/s. Note: Ensure that the cheque has not already been paid out from your account. To perform a Stop Cheque transaction, from the Cheques menu click Stop Cheque. Select the Customer ID, Branch and Account ID for which the stop cheque payment transaction is to be performed, from the Select Account drop-down menu. Provide the Start Cheque Number i.e. the cheque number of the issued cheque, which has to be stopped. Enter the End Cheque Number, if multiple cheque payments are to be stopped. Note: If the stop cheque transaction is to be performed for multiple cheques, then the End cheque number of the range should be entered. Mention the Cheque Payee Name, Cheque Amount, Cheque Date and the Reason for stopping the cheque payment. The data in these fields is not mandatory. Click Request to stop cheque(s). The system asks for confirmation to proceed. On being prompted, click OK to confirm, else click Cancel. The request confirmation screen presents a request date and time, and a transaction confirmation number which functions as a reference number for further follow-up.

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Note: If the Banks Core Banking system is busy and cannot service the transaction, a message to the same effect is displayed. In such a case, try stopping the payment for the cheque after some time.

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Funds Transfer and Payments Introduction


To instruct the Bank to execute a Funds Transfer (hereinafter referred as FT) or Payment, you should, have the requisite rights to perform the transaction. (If you do not have FT or Payment Initiation rights, contact your Bank manager). The transaction must complete the entire initiation and authorization/s (if required) process, to come into effect. Initiation Process Funds Transfer You could transfer funds to:
An account in the Bank (Internal FT)

Beneficiary Maintenance
This section provides detailed information regarding maintaining Beneficiary details.

Adding a Beneficiary
This option explains how to add a new Beneficiary record. To add a Beneficiary Click Beneficiary Maintenance link under Customer Services menu. The following screen is displayed. Click add beneficiary and click Custom er Id for which you wish to create the beneficiary.

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Select the type of payment from the Select Paym ent Type dropdown list on the beneficiary list screen, and click the add beneficiary link. Enter the appropriate details, and click add beneficiary link. Click the Confirm link. Click add another beneficiary link to add another Beneficiary. Refer Initiate Funds Transfer in the Funds Transfer section for the details of follow ing types of paym ent:
Internal Funds Transfer,

Modifying a Beneficiary
This option explains how to modify the details of an existing Beneficiary. To modify a Beneficiary, click Beneficiary Click the Beneficiary ID Maintenance under Customer Services menu. Enter the search criteria and click search. that you wish to modify. Edit the appropriate details and click m odify. Click confirm . Click m odify another beneficiary to modify another beneficiary.

Fund Transfer Template


To search for fund transfer template, Click Fund Transfer Tem plate, under Funds Transfer in the menu. The description of the fields displayed is as follows: Particulars Template Id Select Customer Select Payment Type Description Enter a unique number for the Template Select the customer from the drop-down list. Select the type of payment from the dropdown list. The available options are:
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Particulars

Description Internal: A transfer between two accounts in the same Bank is called an internal transfer. The two accounts can be in the same branch, or in different branches of the Bank. All: You can select all the four options given above for the search criterion.

Add a template for fund transfer


To add a template for funds transfer, click add tem plate on search template screen under Fund Transfer Template.

Select Payment Type based on the following list values description: Particulars Select Payment Type Description To create fund transfer template, select the type of payment from the drop-down list. The available options are: Internal: A transfer between two accounts in the same Bank is called an internal transfer. The two accounts can be in the same branch, or across branches of the Bank. Dom estic DD: When the demand draft is issued against another Bank in the same country it is classified as domestic demand draft. All: You can select all the three options given above for the search criterion.
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Add a tem plate for internal fund transfer To add a template for internal fund transfer, select the Internal payment type from the drop-down list, and click add on the template list screen. A description of the fields displayed is as follows: Particulars User Reference No. Template Id Source Account Description Enter the reference no to represent the transaction. Enter a unique id to represent the template. Select the Customer ID, Branch and Account Number of the applicant from the drop-down list. The system also displays the branch of the Bank. Currency Transfer Amount Currency linked to the Account selected is displayed in the text-box. Enter the amount to be transferred to the beneficiary, and select the currency from the drop-down list. Beneficiary List Destination Account Select the beneficiary from the drop-down list. Either enter the Account No in the text-box, or select beneficiary from the Beneficiary List to display the Account No in the text-box. Beneficiary Name Either enter the name of the beneficiary in the text-box, or select the beneficiary from the Beneficiary List to display the Beneficiary Name in the text-box. Payment Details Enter the detail of the payment.
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Click Save as Tem plate to add the internal fund transfer template, or click Cancel to visit the previous page. A screen for verification is displayed. Verify the details entered, and click Confirm . Another screen displays the successful addition of the template for internal transfer. Click add template. another tem plate to add another

Modify a template for fund transfer


To modify a template for funds transfer, click search on search template screen under Fund Transfer Template. Click the Modify link corresponding to the Tem plate Id that is to be modified. Click m odify. Verify the detail entered, and click Confirm . The screen displays the status of modification of template as successfully. Click Ok to modify another template.

Copy a template for fund transfer


To copy a template for funds transfer, click search on search template screen under Fund Transfer Template. Click the Copy link corresponding to the Tem plate Id to copy the details. Enter the appropriate information in the relevant fields, and click Initiate. Reference: Refer the follow ing type of paym ent to initiate fund transfer while copying the tem plate.
Internal Funds Transfer (page 18)

Initiate Funds Transfer


You can initiate a FT request only if you have the requisite rights. The procedures to perform the various types of FT are as follows.
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Internal Funds Transfer


An Internal Funds transfer refers to the transfer of funds between two accounts within the same Bank. The two accounts could be in the same branch, or across branches of the Bank. You may also, perform a cross currency Internal Funds Transfer, provided the facility is provided by your Bank. To initiate internal funds transfer,click Internal Transfer, under Funds Transfer in the menu. Provide all the valid and relevant data. marked with an asterisk. Enter the User Reference no. Select the Source Account from the drop-down list. Enter the amount to be transferred. Enter the Destination Account number and provide the Beneficiary name. A substitute to step 6 would be to select a Beneficiary from the picklist and the details would be automatically populated on the screen. Click Initiate and then Click Confirm to proceed with funds transfer. The transfer is processed and a unique reference number is generated by the system. The reference number is displayed along with the FT details. Click Change to return to the fund initiate screen to modify data, if needed. Click Cancel to cancel the transaction. Click create m ore to initiate another internal fund transfer. The FT will be stored with the appropriate status depending on the Users rights. On authorization, the FT is available to the Bank for processing.
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All mandatory inputs are

Note: Refer the ZANACO @ Authorisation Module- Annexure B, for details regarding the Transaction status and the Maker-Checker concept. Click create m ore to initiate another domestic Demand Draft. The DD will be stored with the appropriate status depending on the User's rights. On authorization, the DD is available to the Bank for processing. Note: Refer to the ZANACO @ Authorisation Module- Annexure B, for details regarding the Transaction status and the Maker-Checker concept.

Modify Funds Transfer


Modify Funds Transfer feature allows you to modify a funds transfer transaction initiated by you. To modify a fund transfer, click Funds Transfer Modify, under Funds Transfer in the menu. To modify a Funds transfer or Demand draft transaction, you can look for the same by specifying some of the following fields for the search criteria:
User Reference No. Transfer Mode Initiation Date From Initiation Date to Fcat Reference No.

Click

search.

The

page

displays

the

list

of

FT/DD

initiation

transactions.
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To modify an FT/DD, click its Fcat Reference Num ber and the modification page is displayed. Note: Refer to the Initiating Fund Transfer section for help on specifying field/s related information. After modifying the details click Modify to proceed. Click Cancel to navigate to the previous page. The details you have added/edited are displayed for verification on the verification page. You have the option of changing the details or confirming or canceling the modification. Click Confirm if the details are correct. The system accepts the FT/DD and displays the confirmed details on the following page. Click Change to display the page where you can change the FT/DD details. Click Cancel to cancel the transaction. On proceeding, the contract is saved with the status depending on your rights. Click m odify another to modify more transfer contracts. Note: Refer the ZANACO @ Authorisation Module- Annexure B, for details regarding the Transaction status and the Maker-Checker concept.

Authorize Funds Transfer


You can authorize a Funds Transfer contract depending on your administration rights. The system allows you to locate the FT

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transaction to be authorized by specifying any of the following search criteria:


User reference number of the FT/DD Fcat reference number of the FT/DD Status Initiation Dates Initiator of the transfer

To authorize a fund transfer Click Pending Authorizations, under Search in the menu. Click the description of the transaction that you want to authorize. You can search for funds transfer contract to be authorized by specifying values in the search criteria. Click search. The page displays a list of all those FT/DD contracts for which you have the requisite rights. A list of transactions is displayed with the following information:
User reference number of the FT/DD Fcat reference number of the FT/DD Status Initiation Dates Initiator of the transfer

Click the Fcat Reference No to see the details of the FT/DD to be authorized. The authorization page displays the FT/DD status along with the other details. Click authorize to authorize the FT/DD and the authorize confirmation screen would be displayed. Click reject if the details in the FT/DD are incorrect. You must enter the reason for the rejection as shown on the following screen.

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Note: Refer to the ZANACO @ Authorisation Module- Annexure B, for details regarding the Transaction status and the Maker-Checker concept. Note: If the Banks Core Banking system is busy and cannot service the transaction, a message to the same effect is displayed. In such a case, try authorizing after some time. Click reject and the FT is saved with a Rejected Status. Thereafter, the initiator of the contract is required to modify the details and the transaction would go through the authorization process once again. Click cancel to display the page where another FT/DD can be selected for authorization.

View Funds Transfer


You can specify any of the following search criteria to locate the FT transaction to be viewed.
User reference number of the FT/DD Fcat reference number of the FT/DD Status Initiation dates

To view FT details Click View Funds Transfer, under Funds Transfer in the menu. The fund transfer list page is displayed. You can obtain a list of the FT/DD by specifying some of the search criteria mentioned above. Click search. The information based on the search criteria specified is displayed. Click Fcat Reference No of an FT to see the details.
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The appropriate FT information will be displayed. Click Ok to see the details for another FT.

CUSTOMER SERVICES You can avail numerous Customer services offered by the Bank through the ZANACO @ system including: Messages: The system provides an electronic mailing facility with which you can exchange electronic messages with the Bank. Bulletins: A facility whereby you can see the information or message/s broadcasted by the Bank.

Change Password
This option enables the User to change password. To change password, from the menu click Change Passw ord under Customer Services. Type your Old Password. Type your New Password. Re-enter your new password so that it can be verified. Click change to proceed. A password confirmation page is displayed.
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Click cancel to end the transaction and display the home page.

Interest Rate Inquiry


You can view the following details for Checking Account and Savings Account Interest Rate Inquiry.
Product Product Product Interest Code Name Currency Rate

The User can view the following details for Term Deposit Interest Rate Inquiry
Product Code Product Name Product Currency Interest Payment Plan Tenor Lower Amount Slab Upper Amount Slab Interest Rate

To inquire on rates,click Interest Rate Inquiry under Customer Services in the menu. The interest rates page is displayed with the rates of the first product in the select product pick list. To view the interest rates for another product, select it from the pick list and click .

Forex Rates Inquiry


The Forex rates Inquiry screen displays the currency exchange rates maintained by the Bank. To view the Forex rates
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Click the Forex Rates Inquiry, under the Customers Services in the menu. The page displays the following information:
Currency Pair Rate Type Mid Rate Buy Rate Sell Rate Units

Limits Query
The Banks liability arises out of the credit facilities granted to the Customers of the Bank. Credit lines are set up for the various products handled by your Bank like loans, foreign exchange, overdrafts etc. These lines are then linked to Customers and their accounts. Credit facilities are granted to Customers under each type of business, through Credit Lines. One of the primary attributes of a credit line is whether it is a Main Line or a Sub-Line. The Limits Query service allows you to inquire on the lines and their utilizations allotted to your company, based on rights assigned to you On query, the following details of the line will be displayed.
Name of the Corporate selected Currency of Overall limit Overall limit for the liability the overall credit limit assigned to your company including all lines and sub-lines Foreign Exchange Clean Risk limit - Customer clean risk limit indicates the maximum that a Customer can reach for foreign exchange transactions
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settling on a particular day.

To inquire on limits Click Lim its Query under Customer Services in the menu. The following details are displayed.
Heading Description

Line Id Revolving Flag

The line identifier. Indicates whether the line is Revolving or Non-revolving. Y signifies a Revolving line and N signifies a non-revolving line.

Main Line Ccy Sanction Date Expiry Date

Indicates the main line for the sub-line. Indicates the currency in which the limit is defined. Indicates that the line comes into effect from this date. Indicates that the Line ceases to exist and hence the Customer cannot avail credit facilities under this line.

Amount Utilization Line Available

The credit limit that is available for the given line. The credit amount that has been availed of. The line available for utilisation.

Click Contracts to display the details of contracts that are not included in the lines but form a part of the entire credit limit. Click on the Utilization amount of a line to view the details for that line.
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Heading

Description

Reference No Code Ref tag Maturity Date Currency Amount Utilized Amount Line Ccy Utilized in

The number allotted by the system to the transaction Provides the description The maturity date of a line indicates the expiry date of the line Indicates the currency specified for the line Indicates the utilized amount Indicates the amount utilized for the credit line in the line currency

Bulletins
The Users can access the Bulletins feature to view the information broadcast by the Bank for the Customers such as announcements, reports, press release, etc. To view the bulletins Click the Bulletins options, under the Customer Services in the menu. The Bulletins screen appears, displaying the list of posted bulletins. The bulletin details presented show the following data:
Posted Date Subject Message Id Message

Click on the click here to view details link to read on a bulletin posted.
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ANNEXURE A GLOSSARY
Authorization Am ount limit

The amount up to which a User can authorize a transaction


Base Currency

The currency with respect to which the rates are displayed


Buy Rate

It indicates the rate at which the Bank will buy the base currency against the second currency
CASA Accounts

Checking and Savings Accounts


Credit Lines

Credit facilities are granted to Customers under each type of business, through Credit Lines. . Credit lines are set up for the various products handled by your Bank like loans, foreign exchange, overdrafts etc.
FT

Funds Transfer
FX

Foreign Exchange
Foreign Exchange Clean Risk limit

Customer clean risk limit indicates the maximum that a Customer can reach for foreign exchange transactions settling on a particular day.
FX Type

Indicates the type of transaction, Spot or Forward.


Indicative Am ount
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The bought or sold amount calculated on the basis of the indicative exchange rate.
Indicative Exchange Rate

The estimated exchange rate, but not necessarily the final rate.
Input Am ount lim it

The amount up to which a User is authorized to initiate a transaction Login id The unique identifier registered in the system for each User
Main Line

One of the primary attributes of a credit line is whether it is a Main Line or a Sub-Line.
Overall lim it for the liability

The overall credit limit assigned to your company including all lines and sub-lines
Posting Date

The date on which the transaction is carried out


Sell Rate

It indicates the rate at which the Bank will sell the base currency against the second currency
User Reference No

A unique reference number generated by the system for a transaction.


Running Balance

The account balance as of the transaction date


Sub Line
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One of the primary attributes of a credit line is whether it is a Main Line or a Sub-Line.
Status

Indicates the status of the transaction such as initiated, semiauthorized, authorized etc.
Uncleared Funds

The total amount of checks deposited in your account, but not cleared
Value Date

The date on which the transaction is effected


View lim it

The amount up to which a User can view a transaction The flow from initiation of a transaction to completion and the various changes in status is provided below. A brief explanation of the status acronyms is as follows: Status Code INT SMA AUT RBA STH RBH ABH Status Description Initiated Semi-Authorized, authorization. Authorized Rejected by Authorizer Sent to Host Rejected by Host Accepted by Host needs further

ZANACO @ Transaction status definitions


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Initiated

A contract is Initiated after the User correctly enters all the mandatory inputs and verifies the data entered. Any User who has the initiation rights for a function (Funds Transfer etc.) may initiate a contract in that function within the Initiation rights assigned to him, for the same.
Sem i-Authorized

In case a contract requires Dual authorizations, the semi-authorized status is acquired by the contract before the last level of authorization. For e.g. if a User needs dual authorization whenever he/she initiates a Funds Transfer, the transaction would be Initiated by the Initiator, then Semi-authorized and then status Authorized; where the authorizations by two different Authorizers. In cases, where a User has both initiation as well as authorization rights for the same transaction say Funds transfer - and assuming the User initiates the transaction (Funds transfer in this case) where the amount is less than both, the initiators initiation limit and the initiators authorizing limit - the contract directly acquires the Semiauthorized status.
Authorized / Rejected by Authorizer

This is a mandatory process and any contract is sent to the host system only after the same has been duly authorized. A User may access a contract for authorization only if, at least one of the following conditions hold true: The User has authorization rights for that function The User is mapped as an Authorizer to the initiator for that function (FT etc.)
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The authorization limit assigned to the User is greater than the value of the contract initiation amount. The contract is with the status: Initiated or Semi-authorized If the contract is under Dual Authorization mode, then after the first authorization the status will be Semi-authorized and will change to Authorized after the second authorization. In this case, the first authorizer will not have access to the contract after he/she authorizes the same i.e. the two authorizers have to be distinct. An Authorizer may Reject a contract, but cannot modify or delete it. A User can reject a contract only if, at least one of the following conditions hold true: The contract is with the status: Initiated The contract is with the status: Semi-authorized If the contract is to be rejected, the Authorizer may also input the reason for rejection. In case of Dual Authorization, either of the authorizers can reject the contract. On rejection, the status of the contract will change to Rejected by Authorizer. A contract with status RBA can only be modified/initiated repetitively by the Initiator. Once Authorized, the contract with status AUT is sent to the Host.
Sent to Host

Once all the necessary authorizations have been processed, the contract is then forwarded to the Core Banking system. The contract status is then changed to Sent to Host. The Corporate User may also search for the contract using this option.
Accepted / Rejected by Host
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Most of the corporate transactions are handled in off-line mode. Moreover, most of these transactions have to be approved by the Bank before being executed. Hence, each contract may be accepted or rejected by the Bank/host system at the discretion of the Bank. If accepted and processed by the Bank, ZANACO @ receives this confirmation i.e. the contract details with the host reference number and charges, if applicable, and the status is marked as Accepted by Host (ABH). No further processing is necessary in this case. On the other hand if the Bank chooses to reject the contract, the contract status is changed to Rejected by host (RBH). A contract with status RBH can only be modified/initiated again by the Initiator.

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