FY2014 Utah Department of Technology Services Information Technology Plan

Department of Technology Services
FY 2014
Information Technology Plan

July 1, 2013
Dept. of Technology Services
DTS
UTAH DEPARTMENT OF TECHNOLOGY SERVICES AND OFFICE OF THE CHIEF INFORMATION OFFICER
1 State Office Building, Suite 6000 Salt Lake City, Utah 84114 Copyright 2013 State of Utah All Rights Reserved
Utah Department of Technology Services
The Utah Code 63F-1-204 explicitly requires each executive branch agency to submit an annual Information Technology Plan to the Chief Information Officer (CIO) that addresses: Information technology objectives; Performance measures used for implementing the agency's information technology objectives; Planned expenditures related to information technology; The need for appropriations for information technology; How the development of information technology coordinates with other state and local governmental entities; Efforts taken to develop public and private partnerships to accomplish the information technology objectives of the agency; and Efforts taken to conduct transactions electronically in compliance with Section 46-4-503.
Accordingly this document aligns the following IT Plans and Projects with the requirements of the Utah Code. The CIO, Division of Enterprise Technology and the Division of Integrated Technology will review this document as outlined in the Utah Code. The IT Plan project detail submitted includes data collected from the agencies that will assist in identifying potential multi-agency use, necessary IT services needed for successful completion of the projects, and a cost breakdown for each project.
FY2014 Agency IT Plan Analysis
FY 2014 Agency IT Plan Analysis

July 31, 2013
The Utah Code 63F-1-204 requires the Division of Enterprise Technology and the Division of Integrated Technology to provide the Chief Information Officer a written analysis of the Agency IT Plans, including: Affect on costs, operations, and services of the department and other agencies ; Whether or not the projects impact multiple agencies and if they are appropriately designed and developed ; Compliance with policies, procedures, and rules ; Compliance with the state information architecture ; Potential for Enterprise project implementation ; and, Any recommended changes to the plan.
Accordingly this document fulfills the requirement to provide an analysis of the FY 2014 IT Plans.
Affect on Costs, Operations, and Services

160 of the proposed Candidates for FY14 represent either new or enhanced functions/applications. There are only 77 Candidates representing maintenance efforts. The 160 new Candidates is a 24% increase over the FY13 list of new Candidates.
Estimated Total Project Cost Estimated Ongoing (Annual) Cost Total Number of Projects
$128,553,579 $30,698,050 233
FY2014 Agency IT Plan Analysis
There are 35 projects with a proposed budget of $1 million or greater. These 35 projects comprise of the total estimated IT Plan budget. The top 5 projects based on budget are: eREP: $15,647,553 MMIS: $7,700,000 GenTax: $7,600,000 ORSIS: $5,405,000 SAFE: $3,141,000
The Project Management Office (PMO) anticipates an increase in the need for project management resources. This is due a dramatic increase in security-related projects over the last 12-18 months and all non-maintenance efforts are tracked by the PMO office as projects, which require project management resources. The increasing number of new and enhanced projects (as opposed to maintenance efforts) will require more cycles of project management. Without more project management resources, there may be an increase in the delay to start a project, or a project may need to start and execute without project management skills, rigor and documentation. The increase in the rate of new projects may also impact infrastructure staff, and other resources which will need to increase their ability to initiate and maintain a greater number of simultaneous projects. Security staff will be impacted as they have been asked to increase involvement in the development process. There is a common theme throughout the Plans regarding information security concerns. For instance, the DFI IT Plan states Projected impact to information technology needs will be increasing, with continued focus on IT security, IT infrastructure, remote access, and IT collaboration. Similar comments are found throughout many of the IT Plans. Another recurring theme comes in the area of accountability to the customer/taxpayer . For example, DAS states that We need to get focused on strategic planning and workforce planning. This will require the use of data and research to speak intelligently concerning the services we provide to our customers. Although it is stated in many different ways in various IT Plans, this same objective is included in a number of the plans. Many of the agencies refer to some kind of Self Serve Functionality. They talk of implementing systems that allow the customer/public to easily access pertinent information, whether it is employees being able to get to their HR data, without assistance or DEQ providing environmental information to the general public via on-line reporting.
FY2014 Agency IT Plan Analysis Many of the agencies mention SUCCESS and/or the need to implement efficiencies to meet the 25% goal of GOMB and the Governor. Some of the agencies have included plans to satisfy this requirement by increasing on-line and/or automated services. There has the potential to have an additional 20 servers built with in the IT plan. The majority of these servers have the potential to be built in the virtual environment and should not be a concern to the supporting the agencies. The additional physical server and storage cost from the IT plan would have an impact of 20,000.00. This funding is already been planned for in the FY14 budget plan. Agency Specific Issues: Health has included a plan for upgrading their current MMCS Oracle environment to Oracle 11G. This was actually accomplished in June of 2013 and will result in significant cost savings in FY2014 as soon as authorization is given to terminate the old environment. Board of Pardons video conferencing services may require additional bandwidth to adequately use the services. The IP Video Conferencing product description notes that in some areas outside geographical hub locations, agencies requiring additional bandwidth may be requested to pay for the increase through a Special Billing Agreement (SBA). This ensures that standard network resources are not affected by the additional bandwidth resources consumed by video services. The Affordable Care Act (ACA) will increase the number of DWS assistance cases substantiallythis growth will greatly impact DWS. DTS is presently working with DWS to identify this impact on call center activities and applications. In support of their business requirements, DTS is implementing, with the cooperation of DWS and other state agencies, a new enterprise contact center solution (Interactive Intelligence). This solution replaces current DWS call center services and offers additional services to assist DWS meet ACA business requirements and facilitate new workflow strategies. DTS is actively working with Executive Branch agencies to increase bandwidth requirements where services are available and funding allows. DTS has specific funding for bandwidth projects, e.g., Metro Optical Ethernet (MOE) installations. DTS is working with Corrections to facilitate increased bandwidth in support of business requirements. As funding allows, DTS will continue to review agency facilities, business requirements and vendor/carrier services for increased network bandwidth.
Impact to Multiple Agencies

DOH projects seem to have the potential for impact on other executive branch agencies. Initiatives in Vital Statistics and also UHIN and cHIE have the potential for exchange of data and possible associated modifcations/enhancements to existing applications. Driver License and BCI changes also continue to have the potential for possibly requiring modifications/enhancements to existing applications for many Agencies such as DAS, Commerce, etc. Significant changes in these applications should be reviewed by other agencies for potential impact. There is the potential for additional requirements for many agencies due to Health Reform. The IT Plans seem to indicate that it is still unknown as to what the extent might be. Although this may not cross agency boundaries in all cases, there continues to be pockets where there is a single point of failure. Last year, areas such as DCC were identified as being in this position and work has been done during FY2013 to rectify that problem. Preservation Pro now has a backup individual working on Preservation Pro so there is more than one individual who has been in the application and can help support it. Also, the website rewrite was moved to a central group for the development and implementation and there are now several employees familiar with the site and able to support and maintain it. This was done without additional cost to DCC or other Agencies, but did require a cross-agency funding model as well as collaboration
FY2014 Agency IT Plan Analysis in using shared resources. Other such efforts have been implemented in areas of Commerce and the Governors office, and these efforts will continue through FY2014. Other areas that could use such efforts during FY2014 include DFCM and providing a backup for the production support resource there as well as the Office of Debt Collection in DAS.
Compliance with Policies, Procedures, and Rules

Both agency interest and implementations of Geographic Information Systems (GIS) have proliferated across state and local government in recent years. As agencies build internal capabilities, it is critical that these efforts are strategically coordinated within and outside their organizations so as to minimize redundancy and maximize return on investments. The State Geographic Information Database (SGID) provides for a central repository for all agency map-based data and a variety of maprelated services including data hosting, address finding, and base maps. Agencies are encouraged to continue to familiarize themselves and comply with the SGID statute in contributing new and updated content to the shared SGID resource.
Compliance with State Architecture

Accessibility Accessibility issues and the move to providing and purchasing systems that are more accessible is being mentioned in this years IT Plans. DHRM has indicated that an accessibility review was completed before their purchase of NeoGov, which will be implemented in FY2014. DAS is also involved in an accessibility review of their payroll system. Data Warehouse and Business Intelligence There are multiple BI and data warehouse projects planned for FY14. DTS should explore the option of creating an enterprise level team to support and manage a centralized data warehouse and business intelligence function. This team could also support mobile capabilities for business intelligence that provide employees and managers with robust access and analytics capabilities wherever they are. Data Management and Open Data Open Data is a national movement that is just getting started in Utah. SB283 is just the beginning of its impact and there will be more demand for open data, data standards, and open APIs going forward. DTS will need to improve its management of data, strengthen its processes for cataloguing and classifying data, and create a structure for ensuring data quality. Database Software and Management Consolidation Our discussions with DTS staff and the review of IT plans indicate a significant opportunity exists to reduce cost and optimize management of the states database inventory by bringing all of these assets into a consolidated management function. Developing the DTS Hybrid Cloud First, the DTS private cloud does not provide consistent features and functionality for all agencies. We have not yet fully implemented automated provisioning for all agencies and provisioning can be difficult for many. This results in longer implementation processes and frustration for some end users. Second, although we are using public cloud services (SAAS) such as Google Apps for Government and Salesforce CRM, we are not to the point of implementing managed cloud services that can seamlessly scale across a hybrid cloud infrastructure (IAAS). Mobile Strategy In formulating their plans, most agencies & their IT staffs have not identified separate mobile initiatives. Like many organizations, we appear to be procuring mobile devices on an as needed basis without clearly identifying all of the potential benefits that can be gained through mobility other than basic efficiencies such as mobile access to email and documents. There are some common applications such as inspection services, mobile BI, customer relationship management, mobile time reporting, and case management that are common across several agencies and could be developed and supported at the enterprise level. Business Continuity Progress is still needed in order for Richfield to be able to operate as a stand-alone datacenter that would meet all the critical needs of state agencies in an emergency if the Salt Lake datacenter were to experience a major outage / catastrophe. Many
FY2014 Agency IT Plan Analysis services are backed up in Richfield, but the capability is not present to run operations in the event of a SLC datacenter shutdown. Development Environment Migration and Security Agencies are still making fairly extensive use of Java 6. Oracle announced end of life for public updates in February. The environment has a number of security risks and will in effect be non supported within a year. It is in the best interests of the State to migrate all Java 6 environments to a supported Java 7 platform. Utah Interactive has completed their Java 7 migration with minimal issues for all of their hoisted Java applications. The State should assess where we are and implement a migration plan that is completed early in FY2014. Innovations The CTO office needs to improve outreach in sharing ways to integrate new technologies into agency business processes, including mobile, IoT, GIS, augmented reality, big data, and advanced authentication services, so that we see more of these kinds of innovations included in future IT plans.
Potential for Enterprise Project Implementation

Many agencies have business requirements that include the storage, analysis, and communication of locational information, stored as geographic coordinates, addresses, regions, etc. The inclusion of locational information facilitates visualization and analytics that can greatly benefit management and operations, as well as a natural platform for integrating information from related programs and agencies. While the benefits of well-thought out, location-enabled agency data are potentially quite large, cross-agency collaboration is critical as there are many shared needs and interdependencies. Many agencies mention mobile data collection initiatives in the IT plans; a trend that is unlikely to fade in the coming years. Collaborative opportunities surely exist in this area as do unarticulated needs/opportunities with potentially very large efficiency returns from reinventing work processes. The CIOs office may wish to further accelerate coordinated initiatives in this area. Website improvements or implementations are included in many of the Agencys IT Plans. Despite this common need, there is little reference to using Enterprise or central services for such needs. It is possible there could be efficiencies to gain by receiving such services from a central group who has consistent processes, toolsets and maintenance and support schedules. There continues to be disparate BI groups across the agencies with very small staffs, (in some cases without much backup), who use similar technologies and toolsets. There is potential to combine/centralize efforts. There is a critical reliance in some of the agencies on document management. However, these systems/functions, again have small staffs, in some cases without much backup, but use similar technologies and toolsets. Online testing systems, whether computer based, such as those used by USDC, USH and DTS for Security Awareness or tablet based, such as that used by DOH-BEMS, continue to be in various plans for the agencies. DTS is preparing to offer enterprise contact center resources to Executive Branch agencies. To date, DWS and ORS have approved Statements of Work in preparation to moving to DTS Contact Center platform/solution. These services are provided through an SBA. There are a few purchasing systems mentioned in the IT Plan. It could be possible to collaborate in this area. The Department of Agriculture indicates in the IT Plan the Need for more applications and functionality for field employees. Currently, DTS Solutions Delivery is working with Agriculture on a project to expand the Food Sanitation System, used by field employees. The emphasis on this upgrade will be to provide functionality that is generic and may be reused in many other functions, such as the Branding Inspection and other field services. It will be up to the Business Units to decide how far that development will be utilized in other projects. Other departments, such as Corrections have also pointed to the need for table applications for field-type functions. However, there is no indication for any collaboration on any enterprise functionality.
FY2014 Agency IT Plan Analysis DHS ORSIS has indicated that they will be Automating the Health Care Claim Submission, Payment Advice, and Payment EFT transactions. Other agencies have had to implement similar functions. It could be possible to share code/logic/expertise across those agencies and result in some cost elimination to DHS.
Recommended Changes
Many of the important systems within a number of agencies still include some kind of Access database or functionality. Most of these indicate that the emphasis for FY2014 will be on support and maintenance and do not mention any improvements or replacement for such technology. It would be helpful to know if these have gone through security reviews/assessments and if there are any vulnerabilities. There continues to be heavy reliance on contractors and they are included in many of the mission critical applications. It would be helpful to know if they have DTS staff backups/partners that will insure policy/process compliance as well as knowledge transfer. Statute states that DTS should work with the Governors Office in establishing IT budgets. It would be helpful to break down the total budget in detail and get the Finance Director approval to fulfill this requirement. Many plans do not have the Project costs = IT Asset costs while others do not include internal application development expenses into the IT plan. This way DTS can set up the total expense budget and track against those budgets for each agency. It would be helpful to have further information on the plan if PCI is listed for the internal audit team to review. Many IT Plans note under Security that the application is critical with sensitive data. However, there is no mention on how the data will be protected. In addition, some of these critical systems do not have any business resumption (example Board of Pardons).
Execution and Management

DTS Operation Plans will be developed in order to ensure successful execution of the DTS Strategic Plan, the Agency IT Plans, and this Analysis. Information technology strategic goals and initiatives should be measurable in terms of results, completion of deliverables, and adherence to cost estimates and project timelines. The DTS Dashboard will be utilized to measure DTS success in achieving goals and will demonstrate areas where improvement is needed. DTS will continue to develop Dashboard metrics based on the Strategic Plan that will be useful for the Department, and will enable better business practices and measurements for the success in providing excellent service to customers. DTS plans to provide over 60 services with associated rates during FY 2014.
FY 2014 IT Plan Executive Summary July 1, 2013
Agency
Board of Pardons and Parole
Agency Mission Statement The mission of the Utah Board of Pardons and Parole is to render just decisions by balancing victim needs, offender accountability, and public safety with regard to the length of incarceration, parole supervision, termination of sentence, commutation of sentence, and pardons.
Statement of Agency IT Vision/Mission that reflects SLA content To provide information technology services that achieves the objectives of the Board of Pardons and Parole, and of state government, for the benefit of Utah citizens.
Information technology objectives of the agency Ensure that the DTS services (O-Track & UDOCA Application Support, Desktop Support, First Call Problem Resolution, etc) provided to the Board of Pardons meets or exceeds the target criteria specified in the DTS / BOP Service Level Agreement.
Agency Business Objectives that have IT projects supporting them Effectiveness in conducting hearings Efficiency in preparation for hearings Make consistent, rational, and careful decisions Provide optimum protection of the public Provide service in the most cost-effective, efficient manner Respond to all inquiries in a timely fashion Safeguard the rights, privileges, and interests of victims and offenders Thoroughness in reviewing individual cases BOP website management
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External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years In calendar year 2012, the number of hearings the Board conducted totaled 4039 and the number of decisions totaled 10,858. External forces such as more severe legislative sentences and crime categories, higher felony case filings and commitments to prison and increasing inmate population affect Board workload, and mandate continual review of Information Technology resources in order to provide more timely and efficient information processing for the agency and its stakeholders.
Describe the Agency business changes that will occur as a result of these impacts The Board may request additional funding from the legislature for IT expenses, as needed to manage experienced workload growth.
Describe the Information Technology Impact that will occur due to these changes Greater efficiencies will need to be realized with current agency IT services and infrastructure. Support for video conferencing hearings will continue to increase.
List any performance measures used by the agency for implementing the agencys information technology objectives. As documented in the BOP/DTS FY2014 Service Level Agreement and associated Product Descriptions. Status reports provided during Quarterly BOP/DTS meeting.
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Accomplishments of FY2013 New Application - The DTS Software staff conducted a requirement gathering session and produced a detailed design for a new application to handle the Boards duties with the reviewing and rendering of decisions on Pardons. The application will also support the Boards new responsibilities issuing Expungements with Pardons, as mandated by new legislation during the 2013 legislative session. Work has begun on this project and is expected to be substantially complete by July 1, 2013 O-Track - DTS made several changes to the O-TRACK system to meet Board needs, including, the handling of critical dates, updating signature formats on the Disposition Report, and aligning the allegation statements on Board Warrants. UDOCA - DTS assisted in adding a function to the UDOCA report indexing process to include e-mail notifications and auto-print generation for specific offender treatment reports. Gmail - Provided evaluation and testing of the e-mailing functionality in Board systems to ensure their compatibility with the new Google environment. Risk Assessments - Conducted Risk Assessments on the ten Board electronic and hardcopy systems used for adequacy of protection against potential threats to the data and applications. Active Directory Migration - Starting in December 2012, infrastructure migrated all servers, workstations, printers, and user accounts from Novell eDirectory to Microsoft Active Directory. Infrastructure completed the migration in January 2013. Metro Optical Ethernet (MOE) Upgrade - In November 2012, networking partnered with CenturyLink to upgrade the existing networking connection and increase bandwidth. Two T1 lines were replaced with a ten megabit Metro Optical Ethernet (MOE) connection.
Describe IT Involvement in coordination efforts with other State and Local government entities Department of Corrections: NORM, OTRACK, and UDOCA support and development Department of Finance: FINET support Department of Technology Services: BES, EIS, MLA, telephony, UMD, VPN, WAN, and web hosting Courts: XChange support
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. No public/private partnerships.
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Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Not applicable.
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards.
BOP is very concerned with information security. As DTS develops and implements security standards for the state, those standards will need to be implemented at BOP. BOP intends to be a partner in that process and expects that any changes to how BOP electronic data is secured, stored, or transmitted, will be coordinated with the Agency. Also, BOP expects that security will be an ongoing discussion item in the Quarterly BOP / DTS meeting
IT Budget Summary for Agency This information is provided as an estimate. Total FY2009 FY2010 FY2011 FY2012 FY2013 through April 1st FY2014 (EST) $136,895.51 $132,032.31 $129,051.00 $112,851.59 $63,730.53 $120,951.30 6300 (Telecom ) $18,068.89 $19,222.28 $18,829.66 $20,292.99 $14,546.27 $19,561.33 6500 (Data/App M aintenance) $76,022.49 $112,212.76 $110,221.34 $92,558.60 $49,184.26 $101,389.97 6534(Agency passthrough) $42,804.13 $597.27 Directly Billed Directly Billed Directly Billed Directly Billed
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2014 IT Plan - BOP

Project Information
Name BOP-FY14 O-Track & UDOCA Application Maintenance The Board of Pardons utilizes two applications that are primarily maintained by the Utah Department of Corrections, O-Track and UDOCA. O-Track is a mission critical application used to track Offender / Inmate information. UDOCA is a document management system used to manage Offender / Inmate documentation. Any requested changes to these applications must be coordinated with the Utah Department of Corrections. It's expected that the BOP O-Track module will be converted to the web version as part of UDC's multi-year Web O-Track project. Kim Thompson Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
Description and Anticipated Benefits
Project Manager Organizational Impact Purpose
Estimated Start Date Estimated End Date Anticipated Changes in Objectives, projects or initiatives
07/01/13 06/30/14 Dependent on user requirements
2014 IT Plan - BOP

Project Financial Information
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $20,000.00 $1,000.00 N/A N/A
IT Assets to Complete Project

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $20,000.00 $0.00 0
2014 IT Plan - BOP

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State,Agency Personal Private Information PPI
Business Resumption & Disaster Recovery Plan

Project has a Federal or State requirement for a Written Business Resumption Plan Project has a Written Business Resumption Plan Project has a business requirement for 24/7 Yes
No Not yet created
No-Time to recover
Project Time to Recover Project has a Federal or State Requirement for a Written Disaster Recovery Plan Project Time-to-Recovery Requirement
24 hours
Yes
24 hours
Project has a Documented Disaster Recovery Plan
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Server support and maintenance, application deployment No
Risk/Severity
Risk Level Severity Level Medium Low
2014 IT Plan - BOP

Project Information
Name BOP-FY14 Web Application Maintenance Projects Support Board of Pardons external website and other web applications. Review functional requirements and select appropriate extensions or 3rd party products to support business needs. Additionally, support core software updates when current version reaches end of support. Kim Thompson Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
2014 IT Plan - BOP


2014 IT Plan - BOP

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES Public,State Public,State,Agency None None

Project has a Federal or State requirement for a Written Business Resumption Plan Project has a Written Business Resumption Plan Project has a business requirement for 24/7 No
No Not required
No-Time to recover
7 days
Yes
7 days
NO-Explain
Project Impact
Risk/Severity
Risk Level Severity Level Low Low
Agency
Department of Alcoholic Beverage Control
Agency Mission Statement The Mission of the DABC is Conduct, license, and regulate the sale of alcoholic products in a manner and at prices that: Reasonably satisfy the public demand and protect the public interest, including the rights of citizens who do not wish to be involved with alcoholic products; and Will promote the reduction of the harmful effects of: (a) over consumption of alcoholic products by adults, (b) consumption of alcoholic products by minors, and (c) impaired driving; and Promote the public interest by enforcing the Alcoholic Beverage Control Act in a way that is fair, impartial, consistent, and equitable. Statement of Agency IT Vision/Mission that reflects SLA content The DABC has unique technology requirements that are essential to the efficient performance of its warehousing, distribution, and product sales functions. With the transition to the States centralized technology resources, the goal is to ensure the continued availability of all production systems while ensuring appropriate data and PCI security compliance. In addition, Technology staff support the DABCs proactive approach to system enhancements and the adoption of new technologies that promise efficiency gains and/or cost reduction.
Information technology objectives of the agency To maintain a highly skilled on-site team of developers and infrastructure support specialists providing a rapid response to daily support issues throughout the agencys 6-day week, and to ensure that knowledgeable resources can react to any activation of the Disaster Recovery Plan. Our secondary focus is to facilitate the evaluation, adoption, and integration of new or enhanced technologies to support the agency in its business and educational goals.
Agency Business Objectives that have IT projects supporting them Promote the adoption of sound business practices. Providing broad access to information, effective education, and public awareness programs with regard to the risks and societal costs associated with underage drinking and alcohol abuse. Improving customer service and convenience in all dealings with the DABC. Achieve efficiencies in Warehousing, Retail, and Corporate Operations, adopting new or enhanced technologies in response to legislative mandates, market trends, industry best practices, and agency growth.
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External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The World Health Organizations (WHO) Global status report on alcohol and health (2011) presents a comprehensive perspective on the global, regional and country consumption of alcohol, patterns of drinking, health consequences and policy responses in WHO Member States. This report represents a continuing effort by the WHO to support Member States in collecting information in order to assist them in their efforts to reduce the harmful use of alcohol, and its health and social consequences. It also provides a template of recommendations that the DABC will pursue in developing its own public education and awareness programs. As Utahs resident and tourist populations increase, the DABC will continue to seek methods by which its warehousing, retail, and outlet licensing operations can continue effectively and efficiently without impacting those who are not consumers of the agencys products.
Describe the Agency business changes that will occur as a result of these impacts The agency will continue to pursue efficiencies in all operational areas with the aim of reducing overhead and maximizing the transfer of profits to the state.
Describe the Information Technology Impact that will occur due to these changes FY-14 DTS will continue to convert old Delphi programs to C# programs. An office Intranet has been created for office and warehouse custom written programs. We will continue to work with key vendors that support our major systems at DABC. These vendors will be involved with custom written programs to insure we are accessing and modifying tables and data correctly.
List any performance measures used by the agency for implementing the agencys information technology objectives. Each fiscal year commences with a clear understanding of the costs necessary to maintain the existing infrastructure, system, and anticipated projects. System performance metrics are clearly defined in product-specific Service Level Agreements between the agency and DTS and it is expected that the support organization will meet the level of service the DABC is accustomed to. New projects or demands that arise during the year are reviewed and prioritized by business leaders within the bi-monthly I.T. Advisory Committee.
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Accomplishments of FY2013 Pick to Voice System An upgrade was made on the pick to voice system. The benefits were improved reporting, less errors on the flow of the work and enhancements that were requested by DABC AS/RS Upgrade and Expansion The AS/RS servers were upgraded this year. This included Windows 2008 servers and a move to Oracle 11g. Point-of-Sale Software Upgrade & Feature Enhancements New hardware and operating system is being rolled out to the stores. They are moving from Windows XP to Windows 7. Software has been upgraded to SAP 2.2. W indows-7 M igration Plan The DTS Infrastructure and Development staff at the DABC have commenced a Windows-7 migration analysis in which all existing DABC hardware, software, systems and connections will be tested for compatibility with the new desktop operating environment. It is hoped that the migration can be completed in a phased manner as the normally scheduled hardware replacements take place but this will likely require migrating to the 32-bit version of Win-7 as most commercial applications are not currently certified for the 64-bit version. Software Maintenance and Systems Support Initiatives The onsite developer group performs continuous break/fix and software enhancement tasks throughout the year. Compliance, Licensee sales, Price change, Bailment, Centralized Ordering and Employee Evaluation were among the projects completed this year.
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Describe IT Involvement in coordination efforts with other State and Local government entities Access to Liquor Licensee records and Violation histories for the Department of Public Safety (Special Bureau of Investigations Liquor Control Unit). Collaboration with the technology professionals of other Control Jurisdictions through the National Alcohol Beverage Control Association (NABCA) Uploads to State FiNet
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. Parents Empowered website (including Mothers Against Drunk Drivers) Utah Hospitality Organization Product & Sales data to the National Alcohol Beverage Control Association (NABCA)
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Ongoing support of online services for licensees and the general public including: - License Renewals - Vendor Price-Calculator (for price point calculations) - Product Ordering (for Licensees) - Special Orders (for the general public) - Pricelists and price lookup. If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards.
Verification of security standards will be conducted biyearly. DABC will work with the DTS security to conduct penetration tests to validate security standards are in place.
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I.T. Budget Summary for Agency
Anticipated Expenditures: $ 638,600 Infrastructure Support Rates Desktop 215,460 Network 207,648 Security 49,440 Hosting 168,000 MLA 3,584 Misc. IT Expense 35,000 Infrastructure Maintenance including: General Infrastructure PC/Laptop & Peripheral Replacements Video Surveillance System Replacements Disaster Recovery Plan Provisions & Maintenance DABC Project Overtime for DTS Staff Systems Maintenance including: In-house Software Maintenance and Enhancement Custom code conversions from Delphi to .Net/C# System Software maintenance contracts and licensing fees Website and web services
$ 231,650
$ 832,290
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2014 IT Plan - DABC

Project Information
Name DABC-FY14-01-Infrastructure Maintenance Routine Maintenance and scheduled replacement of Infrastructure components at the DABC. This is a perpetual project covering the minimum costs necessary to sustain the existing infrastructure components including UPS's, Anti-virus and patch management products, PC & Peripheral replacements and support, infrastructure components in stores and the DABC's Disaster Recovery Plan. Christopher Christensen Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 NONE
2014 IT Plan - DABC


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $190,050.00 $4,250.00 $10,000.00 $5,000.00 0.00
2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO State Agency None None

Yes
No-Time to recover
N/A
NO-Explain
N/A
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs None No
Risk/Severity
Risk Level Severity Level Low Medium
2014 IT Plan - DABC

Project Information
Name DABC-FY14-02-WMS The Warehouse Management System (WMS) is the core Enterprise Resource application in service at the DABC. The "WMS" incluces the Licensing and Software Maintenance costs for the WMS software, its Oracle back-end database, and associated DBA database maintenance tools. Christopher Christensen Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 N/A
2014 IT Plan - DABC

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $0.00 $160,956.00 None 160956.00

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $0.00 0
2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Public,State Public,State,Agency Financial-bank accounts routing information,Credit Card PCI

No Not Required
No-Time to recover
Not Required
NO-Explain
Not Required
NO-Explain
Project Impact
Risk/Severity
Risk Level Severity Level Medium High
2014 IT Plan - DABC

Project Information
Name DABC-FY14-03-AS/RS The Automatic Storage and Retrieval System (AS/RS) includes all hardware and software components involved in the operation of the robotic "overstock" warehouse. This includes inventory control within the AS/RS itself, and the induction and replenishment transport systems that control product movement into and out of the facility. This project provides for the minimum costs associated with software licensing and maintenance fees, and basic software upgrades. Christopher Christensen Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DABC


2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State,Agency None None

Yes
No-Time to recover
ASAP
Yes
ASAP
Yes
Project Impact
Risk/Severity
Risk Level Severity Level High Medium
2014 IT Plan - DABC

Project Information
Name DABC-FY14-04-POS The Point-of-Sale (POS) system provides all wholesale and retail functions necessary to operate the DABC's State Liquor Stores. Centered around a POS product from SAP, this system also includes Electronic Funds Processing functionality that will shortly be provided by a separate vendor. As with other "Maintenance" candidates, this line-item covers the minimum License purchase and software maintenance fees associated with the system and its components Christopher Christensen Department candidate Maintain existing infrastructure
07/01/13 06/30/14 0
2014 IT Plan - DABC

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $0.00 $112,292.00 112292.00 0

2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State,Agency Personal Private Information,Financial-bank accounts routing information,Credit Card PCI

Yes
No-Time to recover
ASAP
Yes
ASAP
Yes
Project Impact
Risk/Severity
2014 IT Plan - DABC

Project Information
Name DABC-FY14-05-Compliance This candidate covers the software licensing and software maintenance fees related to the DABC's Licensing and Compliance Database. At present this is a custom-written system that is maintained by on-side maintenance programmers, but it in a redundant language (Delphi) and is in need of replacement - possibly with a commercial offering. Christopher Christensen Cross-department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DABC

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $0.00 $0.00 N/A N/A

2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO State State,Agency Personal Private Information PCI

Yes
No-Time to recover
N/A
NO-Explain
N/A
Yes
Project Impact
Risk/Severity
2014 IT Plan - DABC

Project Information
Name DABC-FY14-06-Small Systems This candidate provides the License purchase and software maintenance costs associated with any Small PC-based applications that are deployed to serve a unique function with a limited number of users. At present, this covers "Spaceman" (a single-user merchandising system) the Carillon financial system and Voxware Pick-to-Voice system. Christopher Christensen Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DABC


2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO State State,Agency None None

Yes
No-Time to recover
ASAP
NO-Explain
ASAP
Yes
Project Impact
Risk/Severity
Risk Level Severity Level Medium Medium
2014 IT Plan - DABC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DABC-FY14-07-Internal Development This project covers the daily work of the in-house Software Development group in their support of all production systems which includes program maintenance and miscellaneous development work on new or enhanced functionality. Christopher Christensen Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product,Support of UCA 45-4-503
07/01/13 06/30/14 None
2014 IT Plan - DABC


2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO None Agency Personal Private Information,Financial-bank accounts routing information,Credit Card PCI

No Not Required
No-Time to recover
N/A
Yes
N/A
Yes
Project Impact
Risk/Severity
2014 IT Plan - DABC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DABC-FY14-08-Website and WebApps Support and Enhancement of the DABC Website and Web Services provided for agency customers, vendors, and associated State Agencies. Christopher Christensen Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product,Support of UCA 45-4-503
07/01/13 06/30/14 None
2014 IT Plan - DABC


2014 IT Plan - DABC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Public Public,State,Agency None None

No BR Plan will be created in conjunction with DTS
Yes
ASAP
NO-Explain
ASAP
Yes
Project Impact
Risk/Severity
2014 IT Plan Executive Summary July 1, 2013
Agency
Agriculture and Food
Agency Mission Statement Promote the healthy growth of Utah agriculture, conserve our natural resources, and protect our food supply
Statement of Agency IT Vision/Mission that reflects SLA content Provide continuous, efficient and high-quality Information Technology support and services to our agency users to facilitate employee communications and efficiencies as they promote Utahs agriculture and protect our food supply.
Information technology objectives of the agency Improve communication and ensure food and consumer safety through more readily available information to the public and agency regulatory officers. Allow more efficient use of human resources by expanding online payment options for the agencys customers.
Agency Business Objectives that have IT projects supporting them 1. 2. 3. 4. Improve communication and awareness. Conserve and enhance Utahs lands and natural resources. Ensure food safety and consumer protection. Online Applications and Streamlined Processes
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years

Reduced budgets are putting constraints on the number of regulatory officers available to serve the ever increasing population and businesses. Increase in food recalls and concerns over food safety require more frequent and diverse food sampling and testing. Increased concerns over noxious weeds and grazing improvement. More frequent need to support farms and ranches impacted by drought, fire, and insects. Increased security assaults on state government in general.
Page 1 of 3
Describe the Agency business changes that will occur as a result of these impacts There will continue to be a search for more efficiencies which will allow employees to accomplish their mission with the same amount of funding. Division consolidation and organizational changes to focus on grazing and environmental issues. An increased focus on controlling invasive plant species. Increased need for security controls.
Describe the Information Technology Impact that will occur due to these changes There will be more demand for applications with labor saving functions. Updating of databases and permissions to reflect the organizational changes. Need for more applications and functionality for field employees. There will be a greater focus on making information available to the public and enhancing the ability of the public to do business with DAF online Implementation of at least 2 encrypted SQL databases and encrypted network folders for the loans section.
List any performance measures used by the agency for implementing the agencys information technology objectives. Improve communication and ensure food and consumer safety through more readily available information to the public and agency regulatory officers. Measured through monthly management surveys with feedback scores, as well as through regular customer service meetings. Allow more efficient use of human resources by expanding options for the agencys customers. Measured by DTS report showing the number of online payments. Accomplishment of Security Risk Assessment mediation tasks.
Page 2 of 3
Accomplishments of FY2013 Enhanced the Product Registration system to allow new manufacturers or feed fertilizer or pesticides to register online and existing manufacturers to renewal online. Implemented the Department Forms Repository application Made enhancements to the (Food) Establishment registration system. Began development of Citation Tracking system. Implemented IP/MAC address restrictions, security logs, monitoring, 24x7 alerts, and auto lock-out functions in the employee part of most agency application systems. Identified and encrypted many HR files containing sensitive information.
Describe IT Involvement in coordination efforts with other State and Local government entities Our pesticide product registration application provides information to the EPAs National Pesticide Information Retrieval System. Our WinWam system provides gas pump and underground storage tank information for the Tax department and DEQ as needed.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. Partnering with the Natural Resources Conservation Service to improve treatment practices and herbicide application. Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). The Product Registration application will now allow online renewal and allow the manufacturers of feed, fertilizer and pesticides to update their product list online. The General Online Payment system continues to expand in the types of payment transactions that are accepted online.
DAF development teams are alerted to security issues, and efforts to comply to DTS security directions are being implemented at the development level for which DAF is fully supportive. All development efforts will comply as much as possible to DTS security directions. DAF is implementing several security measures resulting from tasks outlined in the Application Security Assessments. These efforts will be completed by the end of calendar year 2013.
IT Budget Summary for Agency The overall IT expenditures for FY 2014 will be $450K. This includes application development, all DTS services billed to DAF, software, computer and software purchases, and external DAF contracts.
Page 3 of 3
2014 IT Plan - DAF

Project Information
Name DAF-FY13-FSMS Manufactured Foods This 5 year project will enhance the FSMS (Food Sanitation Management System) to be able to track Manufactured Food inspections separately from other retail and food warehouse inspections. This change will allow compliance with new FDA guidelines and better protect the food supply by adding inspection items like environmental bacteria testing at food processing plants. NOTE: this Candidate ONLY deals with the application portion of the overall project. The overall project, including filling new employee positions, are being traked and managed by the DAF Project Manager in the Regulatory Services division. Carlo Ardito Department candidate Enhance existing application/product
10/25/12 10/31/17 Minimal impact, if any
2014 IT Plan - DAF

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $301,496.00 $0.00 No, the project is funded by an FDA grant No

2014 IT Plan - DAF

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Federal Agency None None

No It will be written by overall project manager in conjunction with DTS project manager
No-Time to recover
as time permits
NO-Explain
as time permits
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs little or no impact No
Risk/Severity
2014 IT Plan - DAF

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DAF-FY14-Application Maintenance Maintain existing applications (specfic applications detailed at Project level) Ken Gee Department candidate Maintain existing application/product
07/01/13 06/30/14 NA
2014 IT Plan - DAF

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $291,000.00 $291,000.00 NA NA

2014 IT Plan - DAF

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES None Agency None None

Yes NA
No-Time to recover
Time to Recover
NO-Explain
Time to Recover
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education No change No
Risk/Severity
2014 IT Plan - DAF

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DAF-FY14-Brand Inspection Field App New application to allow field employees to enter BIC (brand certificate inspection), Elk inspections, Horse travel permit application, or lookup registered Brands and their owners. Ken Gee Division (or other dept. sub-unit) candidate; identify Animal Industry Develop new application/product
Purpose
10/01/13 06/30/14 NA
2014 IT Plan - DAF


2014 IT Plan - DAF

Security Plan

No one will be created
No-Time to recover
When systems are restored to normal operations
NO-Explain
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Minimal No
Risk/Severity
2014 IT Plan - DAF

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DAF-FY14-Citations Tracking Enter, track remind program managers about outstanding Citations from violations. This application will accept web payments, auto double amount due, send reminders, print citations, and allow waived fees. Ken Gee Department candidate Develop new application/product
04/17/13 06/30/14 NA
2014 IT Plan - DAF

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $90,000.00 $0.00 NA NA

2014 IT Plan - DAF

Security Plan

No to be written near end of project
No-Time to recover
as systems are restored to normal ops
NO-Explain
as systems are restored to normal ops
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Energy ever so slight increase in SQL db size No
Risk/Severity
2014 IT Plan - DAF

Project Information
Name DAF-FY14-FCMIS Phase 1 #1008 Phase 1 - Base structure, Pesticide, Feed, Fertilizer, Bedding, and Nursery inspections. The Field Client Management Information System (FCMIS) application allows entry of field inspections on a client (laptop) along with recording of any samples collected. It then transfers the inspection and sample information to a Master database in the main office for reports, analysis of data, and sample testing. Update of client's customer information and code would occur remotely. This project is for Multiple divisions, including Plant Industry and Regulatory Services. Developers maintain the system. Ken Gee Department candidate Develop new application/product
03/01/14 06/30/14 None
2014 IT Plan - DAF

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $39,550.00 $872.00 None None

2014 IT Plan - DAF

Security Plan

No It will be brought up as part of resumption of normal operations
No-Time to recover
It will be brought up as part of resumption of normal operations
NO-Explain
It will be brought up as part of resumption of normal operations
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs increase of about 1 Gb of storage No
Risk/Severity
2014 IT Plan - DAF

Project Information
Name DAF-FY14-FCMIS Phase 2 #1008 Phase 2 - continues expansion of the application with State Meat, Organic Food, Phytosanitary, and Seed inspections. The Field Client Management Information System (FCMIS) application allows entry of field inspections on a client (laptop) along with recording of any samples collected. It then transfers the inspection and sample information to a Master database in the main office for reports, analysis of data, and sample testing. Update of client's customer information and code would occur remotely. This project is for Multiple divisions, including Plant Industry and Regulatory Services. Developers maintain the system. Ken Gee Department candidate Develop new application/product,Enhance existing application/product
03/01/14 06/30/14 None
2014 IT Plan - DAF


2014 IT Plan - DAF

Security Plan

No Business resumption would take place as part of restoring normal operations
No-Time to recover
None
NO-Explain
None
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DAF

Project Information
Name DAF-FY14-FCMIS Phase 3 #1008 Phase 3 - continues expansion of the application with Dairy inspections. The Field Client Management Information System (FCMIS) application allows entry of field inspections on a client (laptop) along with recording of any samples collected. It then transfers the inspection and sample information to a Master database in the main office for reports, analysis of data, and sample testing. Update of client's customer information and code would occur remotely. This project is for Multiple divisions, including Plant Industry and Regulatory Services. Developers maintain the system. Ken Gee Division (or other dept. sub-unit) candidate; identify Regulatory Services Develop new application/product,Enhance existing application/product
Project Manager Organizational Impact
Purpose
03/01/14 06/30/14 None
2014 IT Plan - DAF


2014 IT Plan - DAF

Security Plan

No Business resumption would take place as part of restoring normal operations
No-Time to recover
Business resumption would take place as part of restoring normal operations
NO-Explain
Business resumption would take place as part of restoring normal operations
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs none No
Risk/Severity
2014 IT Plan - DAF

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DAF-FY14-Licensing Corporate Enhancement Enhance Licensing system to handle Corporate wide renewal and 3rd party renewal. Ken Gee Department candidate Enhance existing application/product
08/01/13 06/30/14 None
2014 IT Plan - DAF


2014 IT Plan - DAF

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None Public,Agency None None

Yes
No-Time to recover
NO-Explain
Yes
Project Impact
Risk/Severity
Agency DEPARTMENT OF ADMINISTRATIVE SERVICES Agency Mission Statement Deliver support services of the highest quality and best value to government agencies and the public. Statement of Agency IT Vision/Mission that reflects SLA content The mission of IT at DAS is to help DAS attain their mission of "Deliver support services of the highest quality and best value to government agencies and the public." We will do this by providing efficient and effective IT planning and execution. Information technology objectives of the agency The primary objective of IT at DAS is to assist in meeting the vision and goals of the department and deliver IT services that help each division meet their business requirements.
Agency Business Objectives that have IT projects supporting them 1. Provide quality, low-cost services to State agencies. 2. Provide accurate and reliable central management and reporting of the State's financial resources. 3. Oversee the cost-effective construction and management of State facilities. 4. Provide leveraged purchasing support to reduce costs to State agencies. 5. Provide accurate timely customer information through the use of business intelligence. 6. Provide accurate processing or payroll for state employees. 7. Provide for effective claims processing in Risk Management 8. Assist in providing cost effective solutions for electronic records management. 9. Provide automation for rules management. 10. Provide for efficient management of the state Fleet and the fuel network.
Page 1 of 4
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The most pressure will come from industry demands for more accountability to the customer, better response and less liability exposure in all areas that DAS provides service. We need to get focused on strategic planning and workforce planning. This will require the use of data and research to speak intelligently concerning the services we provide to our customers. This also implies that we need to be trusted to present the correct information so our performance must be professional, accurate and complete.
Describe the Agency business changes that will occur as a result of these impacts It will be necessary to effectively measure our performance. This will require a strong tie to our customers, understanding their needs and responding in productive ways to their issues. Our business practice must value above all the needs of our customers. This will require us to emphasize collaborative problem solving. All employees need to view their work from a customer perspective in all circumstances and understand each of our different stakeholders. We must understand how our stakeholders think and why and how their business operates. DAS is working very hard to implement the SUCCESS principles in order to meet the 25% greater efficiency desired by the Governor.
Describe the Information Technology Impact that will occur due to these changes The systems that will be required over the next 2-3 years and beyond will be systems that are flexible and open and that the information in those systems is easily reportable. In other words, the customer must be able to see data at their figure tips that identify how DAS is supporting their business functions. This means that the systems at DAS must not slow down the states business processes with overly complicated processes or the inability to get information quickly, accurately, and effectively into the hands of those who require the information. We need automated systems that can quickly allow for changes in policy and law. We also need systems that accurately allow for providing information to policy makers. It needs to provide the information quickly, efficiently, and accurately.
Page 2 of 4
List any performance measures used by the agency for implementing the agencys information technology objectives. The DAS IT Council measures the number of projects, cost of projects, whether the projects are developed and support internally or externally.
Accomplishments of FY2013 The following systems were implemented or enhanced: 1. 2. 3. 4. 5. 6. Implement requested changes to the Transparency in Government Website Implement requested changes to the Utah Public Meeting Notice Website Design the upgrade to the Finder system Design and implement changes to the CSS system Upgrade to and Implement new changes to the Erules administration system. Successfully implemented the AIMs CPPM Module system in DFCM
Describe IT Involvement in coordination efforts with other State and Local government entities The transparency in government website that was just recently upgraded required the coordination with education and local governments. The Division of Finance along with the DTS staff assigned to Finance worked closely with these entities to make sure they understand how this website functions.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. None Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Once again transparency in government provides for openness to the public of all financial information.
Page 3 of 4
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. DAS has created and accepted a DASInformation Security Policy of Policies. This documents DAS acceptance of the DTS Enterprise Information Security Policy. DAS is also working to validate these standards and practices by scanning, using geo-blocking, doing pen testing and other Measures outlined in the DAS security strategy. There is no time frame set to complete these items.
IT Budget Summary for Agency 6300: $610,000.00 6500: $2,950,830.00
Page 4 of 4
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Archives Production Support This candidate is for the ongoing maintenance and support of the Division of Archives IT activity. This Candidate includes the ongoing maintenance and support of the APPX product. The Division of Archives has a critical mission for managing permenant records management and this repsonsibility has become more significant now that there are so many electronic records. The Division of Archives is working hard to automate the ability to ingest records and store them appropriately. Judd Houser Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to ojectives is required
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $200,000.00 $0.00 No supplemental IT appropriation is anticipated No IT building request is anticiapated

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $200,000.00 $0.00 $0.00 0
2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State Public,State None None

No Vendor has not provided one
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional impact on infrastructure No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-DFCM Production Support DFCM has numerous production system that allow them to effectively manage the many construction activities and building maintenance activities that they have scheduled and are currently working on. This candidate provides for the tracking of the support of all of these IT activities. They include the effective management and updating of the critical data stored and processed for the AIM application and the project wise application. These systems need regular attention for maintenance and support. As these systems are effectively supported they provide optimum support for the busines processes and objectives for DFCM. Gordon Jensen Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in objectives are necessary
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $250,000.00 $0.00 No IT appropriation is anticipated No building block request for IT appropriation is anticipated

2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO State State None None

No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-DFCM Production Support DFCM has numerous production system that allow them to effectively manage the many construction activities and building maintenance activities that they have scheduled and are currently working on. This candidate provides for the tracking of the support of all of these IT activities. They include the effective management and updating of the critical data stored and processed for the AIM application and the project wise application. These systems need regular attention for maintenance and support. As these systems are effectively supported they provide optimum support for the busines processes and objectives for DFCM. Gordon Jensen Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $250,000.00 $0.00 No IT appropriation is anticipated No building block request for IT appropriation is anticipated

2014 IT Plan - DAS

Security Plan

No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance Automated Accounts Payable (ECM) This candidate is for Automated Accounts Payable project. This project has had the Business Analysis completed. They have not yet moved forward with starting the project. This is some discussion about combining this implementations with the next upgrade to FINET which is candidate DAS-FY14-Finance FINET 3.10 upgrade. This would be a logical time to initiate this project since it will be tightly integrated with the FINET system. This candidate maintins all the automated support functions for the paybable process . Judd Houser Department candidate Develop new application/product
07/01/13 06/30/14 No changes to objectives is anticipated
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation $420,000.00 $0.00 No supplemental IT appropriation is anticipated. This will be funded out of Finance non-lapsing money No building block request is anticipated
Anticipated Building Block Request for an IT Appropriation

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $420,000.00 0
2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State State Financial-bank accounts routing information Other - Specify
Not known yet until the project analysis is compelted

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Servers are now being requested for the FINET upgrade--this system will use the same enviroment No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance Data Warehouse Support This candidate is for the ongoing maintenance and support of the Finance Data Warehouse. DTS has assigned 3 analysts to this system that work in the Division of Finance. The software behind the Finance Data Warehouse is IBM Cognos Version 8.4. The database has been upgraded to Sybase ASE 15.5 and Sybase IQ 15.2 Judd Houser Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to objectives
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $362,544.00 $0.00 No supplemental IT appropriation anticipated No building block is necessary - This is for support with already budgeted funds

2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State Personal Private Information None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional impact No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance DBA Sys Admin Support This candidate for the ongoing maintenance and support of Finance Appliations. DBA System Administration Support. DTS has assigned five (5) analysts to these applications who work in the Division of Finance. The applications include FINET, Payroll, Data Warehosue, Payment Tracking, Finder, Garnishments, TAXI, eForms, Content Manager, Retirement System, Unclaimed Property, Payroll Indexing. Judd Houser Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $604,204.00 $0.00 No IT supplemental appropriation is anticipated No building block request is anticipated

2014 IT Plan - DAS

Security Plan

No Not Yet Written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional impact required No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance FINET 3.10 Upgrade This project is for the upgrade of the existing Finance Accounting Software (FINET). Currently, the Finance Accounting Software is at version 3.9. The software is licensed from CGI. There are six (6) DTS assigned analysts who will work on the upgrade Judd Houser Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in objectives
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $520,000.00 $300,000.00 No supplemental IT appropriation is anticipated No building blocks will be requested

2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State Financial-bank accounts routing information None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional impact on infratstructure No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance FIS FINET Technical Support This candidate is for the ongoing maintenance and support of the Finance Accounting Software (FINET). DTS has assigned four (4) analysts to this system that work in the Division of Finance. The software behind the Finance Accounting Software (FINET) is CGI Advantage Financial Version 3.9. The database is Oracle 10G. In addition to FINET, this project includes support of Payment Tracking, Finder, Taxi, eForms, Unclaimed Property, Content Manager. Judd Houser Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $483,392.00 $0.00 No supplemental IT appropriation anticipated No building block is anticipated for the IT project

2014 IT Plan - DAS

Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional Impact No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance IT Manager Support This candidate is for the ongoing management of all IT issues, activities, projects, and personnel for IT work in the Department of Administrative Services (DAS). This inculdes the FIS section, payroll section, Data Warehouse section, and DBS / System Administration section in the Divsion of Finance and the other 7 Divsions in DAS. DTS has assigned one IT Manager to this position and the management tasks. Judd Hourser Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to objectives necessary
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $120,484.00 $0.00 No supplemental IT appropriation is anticipated No building block is necessary since this is for existing support

2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO None None None None

No Not necessary
No-Time to recover
Not Applicable for this candidate
NO-Explain
Not Applicable for this candidate
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No impact on infrastructure No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance OSDC Support This candidate is for the ongoing maintenance and support of the Finance - Debt Collection Systems. DTS has assigned one (1) analyst / programmer to these systems who work in the Division of Finance - Office of Debt Collection. The systems include dcDMS, dcFinder, and dCart. These systems were designed and developed by and are managed by internally assigned DTS staff. Lynn Otteson Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $120,848.00 $0.00 No supplemental IT appropriation is anticipated No building block anticipated

2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State Personal Private Information SSA

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance Payroll Support This candidate for the ongoing maintenance and support of the Finance Payroll System. DTS has assigned three (3) analysts to this system that work in the Division of Finance. the software behind the Finance Payroll System is SAP Version ECC6. The Database is Oracle 10G. One of the support items to be focused on this year will be accessiblity of ESS for the blind. Judd Houser Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in objectives necessary
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $362,544.00 $0.00 No supplemental IT appropriation anticiapted No building block being requested nor necessary

2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State Personal Private Information,Financial-bank accounts routing information SSA

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional infrastructure impact No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Finance Production Support This candidate provides support for all applications and software systems in the Division of Finance. This Division of Finance has very significant enterprise wide applications that support all state payroll functions and the state accounting system to name a few. These systems must have daily IT focus for smooth operations in order to effectively process the states financial business. DTS has eighteen (18) staff members assigned to the Division of Finance to provide this support. Judd Houser Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in objectives anticipated
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $2,000,000.00 $0.00 No supplemental IT appropriation is anticipated No building block is necessary

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $2,000,000.00 $0.00 0
2014 IT Plan - DAS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State Public,State Personal Private Information,Financial-bank accounts routing information SSA

No Not needed for this candidate--this is for operations support of multiple systems
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional impact anticipated No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Fleet Business Intelligence This candidate provides support for the Business Intelligence application that is used by the Department of Administrative Services (DAS). DAS regularly surveys and meets with other agency management to determine how effectively we are meeting their needs that are provided by the Department. This candidate deals with the systems that tracks and monitors the measures used by DAS to provide information on how DAS is meeting the needs of state agencies. The Division of Fleet Management IT staff provides teh technical support for this application. Rich Hullinger Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $100,000.00 $0.00 No supplemental IT appropriation is anticipated No IT building block is needed

2014 IT Plan - DAS

Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Fleet Operations Development This candidate includes all of the many smaller development projects within Fleet Operations. The Division of Fleet Management has many small applications that have been developed to assist the business staff in their many duties and responsibilities. This candidate provides for the support of these smaller applications. DTS provides three (3) IT Analysts who maintain and support these applications. Rich Hullinger Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $100,000.00 $0.00 No supplemental IT appropriation is anticipated No building block request for IT appropriation is anticipated

2014 IT Plan - DAS

Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Fleet Operations Maintenance This candidate is for the maintenance of all Fleet production systems. The Division of Fleet Management has many appliations that need daily IT focus. Many IT activities that relate to vehicle management and fuel site management are covered by the three (3) DTS IT analysts. These applications need coordination with DTS Hosting and Infrastructure to properly manage these business functions. Rich Hullinger Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in objectives is anticipated
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $100,000.00 $0.00 No supplemental IT appropriation is anticipated No building block request for IT appropriation is anticipated

2014 IT Plan - DAS

Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No additional impact in infrastructure No
Risk/Severity
2014 IT Plan - DAS

Project Information
Name DAS-FY14-Fleet Operations Production Support This candidate is for the support and operations of all Fleet production systems. This will include Fleet Focus, assisting the Executive Directors Office in the Customer Service Survey (CSS). It also includes the fuel systems, the car purchase and management systems and surplus property. Fleet has been assigned three (3) DTS programmer analyst to support these and other applications. They work very closely with the business staff and the division director at Fleet Management. Rich Hullinger Department candidate Enhance existing application/product
2014 IT Plan - DAS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $100,000.00 $0.00 No supplemental IT appropriation is anticipated No building block anticipated

2014 IT Plan - DAS

Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
Agency
Environmental Quality
Agency Mission Statement The mission of the Department of Environmental Quality is to safeguard human health and quality of life by protecting and enhancing the environment.
Statement of Agency IT Vision/Mission that reflects SLA content Ensure that technology and systems are in place that allows the agency to fulfill its mission as effectively and efficiently as possible.
Information technology objectives of the agency Keep the Lights On: all the software, systems and infrastructure now in place must keep working and meet the expectations defined in service level agreements. Implement Laws/Rules: respond to changing federal and state statutes and rules, ensuring changes are implemented as efficiently and effectively as possible. Improve and Expand Services Offered On Line: support agency efforts to provide services to citizens via the internet by improving existing services, implementing new services and making public information directly available through their document management efforts. Deliver Better Tools for Better Results: identify, prioritize and implement proposed enhancements to existing systems or new systems that support the agencys mission.
Agency Business Objectives that have IT projects supporting them -Better customer service and process improvements using the agency Lean Kaizen efforts. -Document Management and on-line to many documents for transparency and citizen access. -Increased effectiveness of tools for gathering and reporting information to federal government, local government and health organizations, private industry partners, and the citizens of Utah.
Page 1 of 4
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The EPA establishes standards, provides funding and otherwise influences many of the departments activities. Changes come regularly that must be addressed. Federal budget sequestration may result in budgets being reduced. Passionate stakeholders routinely focus public attention on environmental issues to which the department must often respond. Economic growth will be a major focus in the coming years, which often puts pressure on environmental issues that may appear as obstacles rather than enablers.
Describe the Agency business changes that will occur as a result of these impacts Processes, procedures, forms and other changes will be made as needed.
Describe the Information Technology Impact that will occur due to these changes Several systems used by the department are provided by EPA. New versions and patches will be implemented as they are provided; however, sequestration may slow down the speed of development for these systems, delaying delivery of newer versions.
List any performance measures used by the agency for implementing the agencys information technology objectives. All systems are actively monitored to ensure they remain operational. Availability of key applications is reported monthly. Project management processes are followed to meet agency expectations.
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Accomplishments of FY2013 Implemented new application versions of the Drinking Water (SDWIS) and Water Quality (AWQMS) web applications. . Developed and deployed a new Purchasing system for the department. Enhanced Radiation Controls applications and moved them to the departments Oracle database. Migrated the Departments databases to the Enterprise Oracle database environment. Expanded the use of Documentum to include contract workflows, the use of electronic workflows and prepared for publishing to the web, two additional divisions documents..
Describe IT Involvement in coordination efforts with other State and Local government entities Participate in the Environmental Council of States (ECOS) where states cooperate in initiatives of common interest and in working with EPA. DTS structure facilitates work that crosses agency boundaries, including reviewing existing systems and applications that may provide support and data usable between various agencies.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. TEMPO360, a key application for the Division of Air Quality, is provided by CGI and used by 6 other states. CGI continues to refine the web enabled version of this application to improve functionality and longevity. AWQMS, a key application for the Division of Water Quality, is provided by Gold Systems and used by 6 other states. Gold Systems is working with each state partner to define requirements that will provide enhanced functionality for all members of the consortium. Several applications used to administer programs are sponsored by EPA but developed and supported by private contractors. Utah Interactive develops and supports several applications that provide on-line services for the agency.
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Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). DEQ is constantly working toward make its business functions more available to the regulated community as well as the public. Examples: Clean Utah allows for online application to the Clean Utah Program UCAIR Utah Clean Air Online resources for information about air quality WasteWater Operator Certification Online applications AQI Real time display of Air Quality data on the web Online Generator Site Access permitting by Division of Radiation Control Online StormWater Permitting by Division of Water Quality Fugitive Dust Permitting by Division of Air Quality
DEQ development teams are alerted to security issues, and efforts to comply to DTS security directions are being implemented at the development level for which DEQ is fully supportive. All development efforts will comply as much as possible to DTS security directions. However, further discussion needs to take place on the agencies role from this point moving forward. Security Assessment measures will be monitored and completion of these tasks will extend over the next two years. IT Budget Summary for Agency
Estimated IT budget for FY2014 is $2,900,000
Page 4 of 4
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Admininstrative Applications Provides support for administrative functions. For FY2014 DTS will support and enhance the DP1, OST and Check/Cash Logging applications, implement workflows for contracts to support the new deposit process. Michael Casey Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DEQ

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $425,000.00 $28,000.00 None None

2014 IT Plan - DEQ

Security Plan

No Included in the agency's business resumption plan
No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Air Quality Systems Includes Temo360, a CGI developed application used for permitting, and some small applications such as fugitive dust, asbestos and NEI. Air monitoring applications are supported by DEQ staff with assistance, as needed, from DTS. During FY2014 DEQ will complete the upgrade to Temp360 and provide basic maintenance to DTS supported applicataions. DEQ has put in for a grant for a possible new air inventory system. Michael Casey Division (or other dept. sub-unit) candidate; identify Division of Air Quality Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DEQ


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $85,000.00 $115,000.00 $300,000.00 0
2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Federal Public,Agency Personal Private Information Federal Code or Regulation - Specify EPA Clean Air Act

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Drinking Water Systems Provides support for oversight of drinking water in Utah. Includes SDWIS software provided by EPA and SARA, the local supplement to SDWIS. Other components include web reports, ESS, FEDRep, Lab to State and XML sampling. FY2014 efforts will focus on upgrading reports available to water systems via the web, electronic exchange of information with labs, upgrades to existing systems, and other maintenance efforts. Michael Casey Division (or other dept. sub-unit) candidate; identify Drinking Water Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DEQ


2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal Public,State,Agency None Federal Code or Regulation - Specify EPA Clean Water Act

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-eDocs Provides document management services using EMC's Documentum software product, including related components such as Kofax scanning software, WebTop and GIS interfaces. This year's efforts will include continuing to expand the documents available via the web interface, improving workflows, expanding the use of electronic signatures, deployment of Retention Policy Services, Mobile Device services, and other support activities. Mike Casey Department candidate Enhance existing infrastructure,Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DEQ

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $190,000.00 $36,000.00 none none

2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None State,Agency None State Code - Specify,Federal Code or Regulation - Specify GRAMA EPA Regulations

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Environmental Response Systems Provides support for environmental response and remediation systems such as the spills database. FY2013 efforts will focus on the spills and underground storage tank inspections increasing the level of support provided to DERR . Mike Casey Division (or other dept. sub-unit) candidate; identify Environmental Response and Remediation Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DEQ

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $15,000.00 $0.00 none none

2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State Public,State,Agency None State Code - Specify,Federal Code or Regulation - Specify State regulations regarding the accidental spilling of substances on state lands and roadways. EPA regulations regarding the accidental spilling of substances on federal lands and roadways.

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Radiation Control Systems Provides support for low level waste, generator site access, radioactive materials, xray and specific licensing programs. This year's efforts will focus on on-going support and maintenance. Federal rule changes will require substantial rework. Mike Casey Division (or other dept. sub-unit) candidate; identify Radiation Control Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DEQ


2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State,Federal Agency Personal Private Information Federal Code or Regulation - Specify NRC and EPA regulations

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Solid Hazardous Waste Systems Provides support to for the Solid Hazardous waste programs, suchas the Used Oil program in Utah. This year's efforts will be limited to basic system maintenance and support. Mike Casey Division (or other dept. sub-unit) candidate; identify Solid Hazardous Waste Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DEQ


2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State,Federal Agency None Federal Code or Regulation - Specify EPA Requlations

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DEQ

Project Information
Name DEQ-FY14-Water Quality Systems Includes all systems supporting Water Quality such as AWQMS, master facility register, on-site professional, Storet, UDAIT and UIC. Also included are storm water systems and web sites supported by Utah Interactive. This year's efforts will focus on maintaining AWQMS and the waste water operator certification system. Mike Casey Division (or other dept. sub-unit) candidate; identify Water Quality Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DEQ


2014 IT Plan - DEQ

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State,Federal Public,State,Agency None Federal Code or Regulation - Specify EPA regulations

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs None No
Risk/Severity
Agency
Department of Financial Institutions
Agency M ission Statem ent Provide quality supervision and regulation of persons, firms, corporations, associations and other business entities furnishing financial services to the people of the state of Utah: For Depository Institutions this mission entails maintaining their safety and soundness within a strong, competitive marketplace; For persons or other entities providing financial services this mission entails maintaining lists of those who do business in Utah pursuant to law and ensuring credit is extended on terms that are lawful, easily understood and competitive. Develop and improve the state's role in supervision and regulation of financial services. Be the most efficient source of accurate, timely information and assistance to those entities providing financial services.
Statement of Agency IT Vision/Mission that reflects SLA content Agency IT Mission Statement Provide high quality IT resources and services which are crucial to the departments supervisory responsibility in Utahs ever increasingly complex and diverse financial services market. Agency IT Vision Statement Efficient collaboration, adaptation, and acquisition of IT resources and services will appreciably enhance the accuracy, quality, and timeliness of the departments regulatory duty.
Information technology objectives of the agency The Department of Financial Institutions (DFI) is a small cabinet level agency that currently consists of 53 employees, 39 of which are examiners who conduct on-site examinations of state chartered financial institutions. The department is a self funded agency with an overall annual budget of about $6 million. The departments IT infrastructure is primarily built around a PC/Network environment. Most of the IT applications have been developed and operate within the Microsoft Office suite framework. This environment has been driven largely by close collaboration in joint activities with their federal counter part agencies, the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve Board (FRB), the National Credit Union Association (NCUA), the Consumer Finance Protection Bureau (CFPB), and the Conference of State Bank Supervisors (CSBS). Within the operational environment of placating both state and federal IT requirements the agency continues to strive for IT systems stability, security, and collaborative functionality.
Page 1 of 6
Primary IT objectives for 2014: Optimize applications to function efficiently with Microsoft Windows 7 and Office 2010 Integrate updated federal examination applications Update and improve the functionality of agency database applications Review agency's IT web services for improvements in content submission, presentation, and delivery Improve IT services through continued DTS enterprise IT optimization efforts
Agency Business Objectives that have IT projects supporting them The primary business objective of the agency are to: Insure the safety and soundness of State regulated financial institutions within a strong, competitive marketplace Develop and improve the state's role in supervision and regulation of financial services industries in Utah Efficiently provide accurate, timely information and assistance to those entities providing financial services Maintain a well trained examination staff Facilitate the examination process Insure reporting accuracy Maintain timely examination cycles
External Forces Describe the Federal, economic, and industry forces that will impact your agency operations over the next 2-3 years Difficulties in the financial industry sector have gradually subsided over the past few years. However, there continues to be some instability in these industries and increases in regulatory oversight requirements. DFIs primary mission to insure the safety and soundness of Utah chartered financial institutions is critical for the citizens of Utah. As a consequence of ongoing volatility in the regulatory environment, there continues to be some uncertainty in the department's growth and revenue stability. The department operates from the fees and assessments paid by regulated financial institutions. A possible decline in revenues received by the department still exists due primarily to the potential reduction of state bank and credit union charters, even though the overall economic growth for Utah is projected to be favorable. The complexity and breadth of product and service offerings in the financial industry will continue to grow with increasing pressure for tighter regulatory oversight. The department will need to maintain an experienced examination staff with the associated examination tools. All of these factors will require the agency to do more while efficiently managing all available resources. Describe the Agency business changes that will occur as a result of these impacts
Page 2 of 6
In an ongoing effort to help mitigate the increasing regulatory burden and efficiently utilize resources, the department will maintain its involvement in joint examinations with federal counterpart agencies. This joint examination process necessitates close collaboration and operational parity. Cooperation, communication, and the secure interchange of exam data and information will continue to be important to the agency. The department will need to provide additional training for its examination and office staff to better meet its increasing regulatory obligations.
Describe the Information Technology Impact that will occur due to these changes Projected impact to information technology needs will be increasing, with continued focus on IT security, IT infrastructure, remote access, and IT collaboration. The department currently has strong IT security measures in place, but will continue with improvements and efficiencies in data exchange, data encryption on removable media, secure wireless access, and other laptop security applications. Other security improvements will center on file server encryption and implementation of the states new Gmail encryption capability. The department will also be relying heavily on its core IT infrastructure. Basic services such as file and application access, internet access, and email will need to continue to be readily accessible, reliable, and secure. It is anticipated that DTS will have a flexible offering of services, products, and associated granular rate structure to accommodate the needs and budget of a small agency. As in the past the department will need to maintain close alignment with interagency examination application tools, which are primarily developed and funded by the FDIC. These primary examination applications are being updated and may require additional purchases of software and hardware upgrades to ensure application stability and interoperability.
List any performance measures used by the agency for implementing the agencys inform ation technology objectives Performance measures are defined in the agency's service level agreement with the Department of Technology Services. Those measures are generally centered on application availability and IT service response time and resolution.
Accom plishm ents of FY2013 Deployed New Loan Review Application New examination applications are being developed by the FDIC with input from the FRB and state banking departments. They are being developed under the Examination Tools Suite, or ETS initiative. ETS aims to bring greater collaboration and modern technology to the examination tools and will combine current examination applications GENESYS (GENeral Examination SYStem) and ALERT (Automated Loan Examination Report Tool) into a single examination tools suite called SAGE (Supervisory Application Generating Exams). The first phase of the ETS initiative was to develop and deploy a new loan review application know as ETS-ALERT and was completed in FY2013. This new loan review application includes these
Page 3 of 6
major feature improvements. Simplified data import function No reliance on Microsoft Word, Excel, or Access Integrated tools (LPAT and Loan Sampling) Excel-like capabilities of sorting, filtering, and arranging data Interface with SAGE to simplify the Report of Examination creation process Electronic eLinesheets and eDiscuss-only Allow examiners to scan or save supporting documents, such as an appraisal or financial statement for attachment to a particular loans eLinesheet Greater ability to manage the loan review process Laptop Replacement The department replaced all examiners laptop computers during FY2013. This laptop refreshment is consistent with prudent computing policies and conforms to the agencys strategy of a 3 year laptop replacement cycle. The new laptops are configured with an updated Microsoft operating system and Office suite affording the agency optimum security, stability, and interoperability with its federal counterpart agencies and regulated industries. Additionally, the new laptops have many speed and security related improvements; and other usability enhancements to maximize their productive capability. The improved performance and reliability provided by the periodic replacement of laptop computers, a critical examination tool, ultimately translates into greater user productivity and examination integrity. Desktop Replacement In addition to the laptop replacement, the department replaced office desktop computers as well. The desktop computers are on a 3 to 4 year replacement cycle. Costs associated with desktop computer replacement continue to decline improving their cost of ownership and productive efficiency. Time and support costs are minimized by adopting a consistent operating system and office productivity suite across the agency. Desktop computers are essential to the agency's base IT infrastructure and are the primary IT tool used by agency office employees. Security Risk Assessment During FY2013 the Department of Technology Services initiated a collaborative project with state agencies to perform a security risk assessment of all state data systems. This security risk assessment insures that DFI properly identify and review data security threats and existing mitigation controls. From this comprehensive data security review, the agency has improved its data security awareness and mitigation controls which will better secure information systems that store, process, or transmit confidential data.
Describe IT Involvement in coordination efforts with other State and Local governm ent entities
Page 4 of 6
Due to shared regulatory responsibilities, the department conducts many exams with its federal counterpart agencies. A number of application tools used in the examination process were jointly developed and ultimately funded by their federal counterpart agencies. This close collaborative working relationship necessitates IT coordination in application requirements and data exchange. An extensive rewrite of these key examination application tools has started and will continue through FY2014. The department also participates with a national organization, the Conference of State Bank Supervisors, which is comprised of other equivalent State banking departments. This organization has an IT committee specifically charged to facilitate IT coordination efforts with federal agencies, distribute jointly developed applications, and provide a forum to exchange best practices. Other coordination efforts include the adoption and integration of the Nation Wide Mortgage Licensing System (NMLS). The NMLS is a database system that acts as a central repository for the gathering of information for the procurement of a state mortgage license.
Describe Public/Private partnerships agency is involved in to accom plish agency IT objectives Currently, the department is not involved in any IT public/private partnerships.
Describe efforts to conduct electronic transactions in compliance with UCA 46 -4503 (Governm ent products and services provided electronically) The department provides many informational services through its own web server. The web server is running Windows 2003 Server Web edition, which is a unique version of Windows 2003 Server designed specifically to host web sites in a very cost effective and trouble-free manner. Online informational needs and services that are not fully provided electronically will continue to be review based on demand and cost benefit analysis. Some of these needs and services include: Presentation and browser compatibility enhancements Deferred Deposit Lender listings Consumer credit notification fee processing Mortgage lender notification fee processing The department does provide the option for electronic payment of the annual fee assessed to financial institutions under its jurisdiction. These fees, which can be as high as $1.7 million for one institution, can now be paid electronically by wire transfer or Automated Clearing House (ACH) transaction. A payment process best suited to the financial institutions industry. The department is also in the process of collecting email address information from the various entities and individuals it regulates to provide for electronic distribution of annual billings, regulatory notifications, pertinent law changes, and other correspondence.
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If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. Currently, the department has not plans to verify DTS security standards. The department assumes that DTS will do its due diligence to implement and test appropriate security standards and controls and protect the agencys confidential data.
IT Budget Sum m ary for DFI

(Dollars In Thousands)
FY2013
(Actual Est.)
FY2014
(Budget)
FY2015
(Budget)
In-State & Out-of-State Travel DTS Telecommunications (6300) DTS Data Processing (6500+) DP Capital Expense (6612) Total
2 16 305 -0323
2 20 175 -0197
2 20 175 -0197
Page 6 of 6
2014 IT Plan - DFI

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DFI-FY14 Agency Website Improvements Revise agency's website for improvements in content submission, presentation and delivery. Continuation from last fiscal year. Bruce Stewart Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DFI


2014 IT Plan - DFI

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public Public None None

Yes
Yes
48 Hours
Yes
48 Hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education None No
Risk/Severity
2014 IT Plan - DFI

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DFI-FY14 IT Operations and Maintenance Base IT operations, applications maintenance, and infrastructure cost to support the agency. Bruce Stewart Department candidate Maintain existing application/product,Enhance existing infrastructure,Maintain existing infrastructure,Enhance existing application/product 07/01/13 06/30/14 None
2014 IT Plan - DFI


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $6,000.00 $5,000.00 $0.00 $0.00 0
2014 IT Plan - DFI

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO State,Federal Agency Personal Private Information,Financial-bank accounts routing information State Code - Specify,PPI Utah code section, 7-1-802

Yes
No-Time to recover
48 Hours
Yes
48 Hours
Yes
Project Impact
Risk/Severity
Agency
Department of Heritage & Arts
Agency Mission Statement To enrich the quality of life for the people of Utah, DHA creates, preserves, and promotes Heritage and Arts.
Statement of Agency IT Vision/Mission that reflects SLA content The Department of Heritage & Arts utilizes technology to preserve and improve access to cultural assets, improve asset tracking and management, and optimize business processes.
Information technology objectives of the agency Digitization of Assets Database Optimization Digital Grants Management
Agency Business Objectives that have IT projects supporting them Digitization Grants Management Database Optimization
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The federal sequestration and federal budget situation could impact programs and grants that depend on federal funds. The overwhelming majority of IT projects are funded through state assets and should remain unaffected.
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Describe the Agency business changes that will occur as a result of these impacts There would be a restructuring of programs in State Library, Arts & Museums, and State History if federal funds are cut. As a good portion of these funds are passed through to other entities (arts, NGOs, etc) the effect on the agency will be manageable.
Describe the Information Technology Impact that will occur due to these changes The department has engaged in a plan to digitize the over half a million remaining archaeological site forms in the next two years rather than the estimated five plus it was scheduled to take. This plan necessitated the purchase of a Kirtos scanner and engaging a second shift of scanner operators and metadata entry personnel at the University of Utahs Marriott Library. This increased cost and pace has the potential to increase the enhancements on the DTS supported Preservation Pro application. Darcie Trimbles development team has been able thus far to allocate additional resources when required. If other programs are reduced, the archaeology and preservation programs in State History could see additional attention as they would potentially have less competition for department attention and resources. List any performance measures used by the agency for implementing the agencys information technology objectives. Standard SLA Metrics
Accomplishments of FY2013 The DTS Development Team was able to complete four additional upgrades for the Preservation Pro application in 2013. One of these upgrades was an integration with the CONTENTdm asset manager. This now allows paying subscribers to not only view the structured data elements of archaeological sites, but to also view handwritten archaeologist notes, maps, photos, and other elements saved in unstructured formats. This is a major step towards the eventuality of a born-digital environment.
Describe IT Involvement in coordination efforts with other State and Local government entities DTS, through the Department of Heritage & Arts, has worked closely with the Marriott Library at the University of Utah to provide content to the Mountain West Digital Library. State cultural assets are available to researchers throughout the world. The State History photography collections, including the Shipler Collection, are among the most-visited assets of the entire collection.
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Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. While not necessarily directly relating to an IT objective, the Division of State History has been engaging with Public and Private groups to help them digitize historical documents. The interest in learning how to appropriately scan, categorize, and store digital images has been vast. From small museums and chapters of the Daughters of the Utah Pioneers to rural libraries and even individual family historians, the demand for training has been significant. The agency is evaluating different video conferencing and distance learning mediums to attempt to satisfy the demand.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Access to DHA collections, state publications, and research material has grown exponentially in the last several years. The purchase of the Kirtos scanner and doubling of output should allow all archaeological site packets to be scanned and accessible in both structured and unstructured data formats within two years. As recently as two years ago it was estimated that there was a five-year backlog in site form accessibility. The eventual goal of a born-digital environment where field archaeologists upload data digitally decreasing the time when site data was accessible to a few weeks is becoming a reality and could be accomplished as soon as 2016.
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards DHA is engaged in a data classification effort in which PPI or other protected data, such as protected archaeological site data, is classified correctly and can be adequately protected. As the Preservation Pro application is hosted on the DTS AGRC server, the agency went through a significant security assessment and security enhancement to ensure both the archaeological assets and DTS servers enjoyed an adequate level of protection.
IT Budget Summary for Agency DHA receives funding for two full-time developers. One is utilized for Mike Brown and the other is split between web designers, web developers, and project management needs for the department. The agency also receives and additional $116K for software development and $500K for the digitizing and preserving of digital assets.
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2014 IT Plan - DHA

Project Information
Name DHA-FY14-Digitization The Digitization Initiative provides $500K of nonlapsing funds to the Department of Heritage and Arts for the purpose of migrating historical documents and resources to digital records and then managing these records. Digitization funds are utilized in all six divisions of the DHA. Scott Wolford Department candidate Develop new application/product,Enhance existing infrastructure
07/01/13 06/30/14 N/A
2014 IT Plan - DHA


2014 IT Plan - DHA

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive NO NO None None None None

Yes
No-Time to recover
DTS infrastructure supporting digitization efforts recovery time stipulated in the SLA
NO-Explain
DTS infrastructure supporting digitization efforts recovery time stipulated in the SLA
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Energy DHA has utilized the University of Utah to scan and host most of the digitized assets. There is some impact on hosting for assets hosted on DTS servers such as government publications. No
Risk/Severity
2014 IT Plan - DHA

Project Information
Name DHA-FY14-Website & Application Maintenance Department Site http://Heritage.utah.gov/ Arts and Museums: http://artsandmuseums.utah.gov/ Library: http://library.utah.gov/ History: http://history.utah.gov/ Indian Affairs: http://indian.utah.gov/ Bookmobile: http://bookmobiles.utah.gov/ Volunteers: http://userve.utah.gov/ Intranet http://intranet.heritage.gov History for Kids: http://historyforkids.utah.gov/ History to Go: http://historytogo.utah.gov/ Pioneer Library: http://pioneer.utah.gov/ Utah Government Publications Online: http://publications.utah.gov/index.html Scott Wolford Department candidate Enhance existing application/product
07/01/13 06/30/14 N/A
2014 IT Plan - DHA


2014 IT Plan - DHA

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Public Public None None

Yes
No-Time to recover
Maintenance Project
NO-Explain
Maintenance Project
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education Solutions Group to maintain and enhance agency websites No
Risk/Severity
Agency DEPARTMENT OF HUMAN RESOURCE MANAGEMENT Agency Mission Statement DHRM will add value to the State by: a. Increasing Customer Service, b. Increased Efficiencies, and c. Decrease Liability. Statement of Agency IT Vision/Mission that reflects SLA content The principle mission for our agency IT at DHRM is to provide IT systems and support that allow the accomplishment of the mission of HR which is: DHRM will add value to the State by: a. Increasing Customer Service, b. Increased Efficiencies, and c. Decrease Liability Information technology objectives of the agency The objectives of IT at DHRM are to meet the agency mission. All DHRM automated systems are geared to accomplish: a. b. c. Increasing Customer Service, Increased Efficiencies, and Decrease Liability
Agency Business Objectives that have IT projects supporting them 1. Secured, protected available systems to decrease liability
One of our primary objectives is the proper maintenance, security, and protection of our current production systems. An important part of this responsibility is to secure and protect the data associated with these systems. HR data is highly sensitive and must be effectively protected. It is a high priority that our data is secured and protected. This will help us reduce and properly manage the states liability. This also includes an effective well documented Business Resumption Plan. 2. Flexible Systems that Meet Stakeholder Requests
Page 1 of 4
Open does not mean unsecured systems. It means fewer functional business restrictions in the operations of the systems. This will allow flexibility in the implementation of business practices without waiting for changes to the automated systems. Also, we are presently required to produce information upon request from the Governors office and the Legislature. We are also heavily depended upon for interfaces to other state systems either through access to our data warehouse or by interface files generated by our systems. There are many requests from various sources. Anyone can request information through GRAMA. We are looking for better ways to effectively make HR data readily available to anyone who has legitimate need for this information and is able to properly secure it. 3. Valued by our Customers
DHRM has produced effective HR systems. These systems require greater integration so there is seamless functionality between business functions. Bringing value to our customers will help to focus our efforts in bringing greater integration and usability in our systems. It is imperative that we increase our customer service. Since value is defined by the receiver of our services and not how HR views our value it is important to us to focus on bringing value to our customers by listening to them. 4 Increased Customer Service through Enterprise Integration
We will be looking at ways to see that our systems and information is easily accessible to other state systems. We are working with PEHP, URS, and the Division of Finance to make sure we have maximum integration with our HR systems. We want to reduce the need of our customers to access multiple systems while trying to complete a business process. This have brought about the Employee Gateway which allows HR staff and state employees access to information from different systems in one location. External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The most pressure will come from industry demands for more accountability to the customer, better response and less liability exposure from employee issues. Human Resource needs to do a better job of proving its worth to the organization and how it contributes to the accomplishment of strategic objectives be they economic or performance. This speaks to a few things we need to do in HR: First, HR has become a strategic partner because of the information and trends that HR can provide. It will be critical to the overall operations of the organization that the information is accurate and meaningful. Second, we need to get focused on strategic planning and workforce planning. This will require the use of data and research to speak intelligently about the state of the HR resources in an organization with real numbers. This also implies that we need to be trusted to present the correct information so our performance must be professional, accurate and complete.
Page 2 of 4
Describe the Agency business changes that will occur as a result of these impacts It will be necessary to effectively measure our performance and not be concerned about reporting it. This will require a strong tie to our customers, understanding their needs and responding in productive ways to their issues. Our business practice must value above all the needs of our customers. This will require us to emphasize collaborative problem solving. All HR employees need to view their work from a customer perspective in all circumstances and understand each of our different stakeholders. We must understand how our stakeholders think and why and how their business operates. Describe the Information Technology Impact that will occur due to these changes The HR systems that will be required over the next 2-3 years and beyond will be systems that are flexible and open. Meaning that the HR systems we use must not slow down the states business processes with overly complicated edits or processes. They must also be open from the perspective that they do not need to be rewritten every time a new law or change in business practice takes place. We need automated systems that can quickly allow for changes in policy and law. We also need systems that accurately allow for providing information to policy makers. It needs to provide the information quickly, efficiently, and accurately. List any performance measures used by the agency for implementing the agencys information technology objectives. DHRM tracks for the balanced scorecard the following which fulfill IT objectives: Efficiency and Effectiveness DHRM Customer Satisfaction DHRM Employee Satisfaction Recruitment and Staffing Average Days to fill Standard Jobs Training and Liability Training Hours received by mangers Accomplishments of FY2013 Implementation of Fiscal Year End Implementation of significantly enhanced Human Resource Enterprise System Completion of significant enhancements to the states on-boarding system Completion of the consolidation of payroll processing from the agencies to ERIC
Describe IT Involvement in coordination efforts with other State and Local government entities None
Page 3 of 4
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. None Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). None If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. DHRM has created and accepted a DHRM Information Security Policy of Policies. This documents DHRMs acceptance of the DTS Enterprise Information Security Policy. DHRM is also working to validate these standards and practices by scanning, using geo-blocking, doing pen testing and other Measures outlined in the DHRM security strategy. There is no time frame set to complete these items.
IT Budget Summary for Agency
6300: $6,000.00 6500: $1,097,000.00
Page 4 of 4
2014 IT Plan - DHRM

Project Information
Name DHRM-FY14-Application Maintenance This candidate is to define application maintenance. It covers the maintenance of all applications including interfaces to vendor selected products. This includes the support of the Employee Information Resource Center (ERIC) along with the statewide Job Recruitement and the Human Resource Managemetn System. These systems require daily operational attention along with numerous requests for improvements to the systems. The ERIC system includes On-Boarding, a call center to support employees of the state and managers of the state. It also includes the Employee Gateway that allows employees access to all of their employment information and easy access to the retirement office and the Public Employees Health Group. Kay Defa Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to Objectives
2014 IT Plan - DHRM

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $45,000.00 $0.00 No Supplemental IT appropriation needed No building block is anticipated

2014 IT Plan - DHRM

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None State None SSA

No No required
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No impact No
Risk/Severity
2014 IT Plan - DHRM

Project Information
Name DHRM-FY14-ERIC This candidate supports the work of the Employee Information Resource Center (ERIC). DHRM works very closely with the vendor of the services that make up the automation of ERIC. The DTS IT staff in DHRM works with the vendor to make sure all integration issues are identified and working properly between the core HR systems at DHRM and the software provided by the vendor for ERIC. DTS has five (5) IT analysts assigned to DHRM that assist DHRM in the effective automation of the ERIC systems. Kay Defa Department candidate Enhance existing application/product
2014 IT Plan - DHRM

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,275,000.00 $200,000.00 No supplemental is required No building block is required

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $1,275,000.00 $0.00 $1,275,000.00 0
2014 IT Plan - DHRM

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Public Personal Private Information None

No Not Yet Written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No Impact on Infrastructure. This is a vendor hosted product except the state writtne interfaces No
Risk/Severity
2014 IT Plan - DHRM

Project Information
Name DHRM-FY14-Production Support Production Support Candidate. This Candidate defines the support for the DHRM Operations and production support. DHRM has numerous systems that are accessible 24 X 7 for use by employees, state managers and the general public. These groups may be applying for state jobs. DTS staff assigned to DHRM have a responsibility to oversee the effective operations and production support for these systems. This candidate identifies and supports these IT activities. Kay Defa Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to DHRM objectives are anticipated
2014 IT Plan - DHRM

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $45,000.00 $0.00 No supplemental IT appropriation is anticipated No building block is anticipated for the candidate

2014 IT Plan - DHRM

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Public,State Personal Private Information None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DHRM

Project Information
Name DHRM-FY14-Recruitment (NEO-GOV) This Candidate is for the DHRM state and public recruitment system to apply for State Jobs. This is a vendor system that was competitively bid by DHRM. The winning vendor was NEO-GOV. This system will replace the current in-house developed State Jobs system. It will be interfaced to the current enterprise HR system knows as Human Resource Enterprise (HRE). It will also be interfaced to the Employee Resource Information Center (ERIC). This system has been security qualified and accessibility for the blind qualified. Kay Defa Department candidate Develop new application/product
07/01/13 06/30/14 No changes in objectives because of this project / product
2014 IT Plan - DHRM

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $350,000.00 $90,000.00 No supplemental is required. DHRM is funding it from current ISF No building block is anticipated

2014 IT Plan - DHRM

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Public Personal Private Information PPI

No There is none written by the state. However, the vendor has a bussiness resumption plan.
Yes
Per Contract agreement with vendor
NO-Explain
Per Contract agreement with vendor
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs No impact on infrastructure. This application is hosted by the vendor (NEO-GOV) Yes
Risk/Severity
Agency
Department of Human Services
Agency Mission Statement DHS defines its mission in terms of outcomes, as follows: - Children, Adults And Families Are Safe From Further Harm. - Children Have Stable Living Arrangements That Provide Long-Term, Nurturing Relationships. - Children, Adults, And Families Live In Safe, Supportive Communities. - Consumer Independence/Self-Sufficiency Is Maximized. - Consumer Quality Of Life Is Improved. - The Department Maintains the Publics Trust. - The Department Delivers Quality Services
Information technology objectives of the agency Keep the Lights On: all the software, systems and infrastructure now in place must keep working and meet the expectations defined in service level agreements. Implement Laws/Rules: respond to changing federal and state statutes and rules, ensuring changes are implemented as efficiently and effectively as possible. Improve Service Delivery: support agency efforts to more effectively and efficiently provide services to citizens. Deliver Better Tools for Better Results: identify, prioritize and implement proposed enhancements to existing systems or new systems that support the agencys mission.
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Agency Business Objectives that have IT projects supporting them - Children, Adults And Families Are Safe From Further Harm. - Children Have Stable Living Arrangements That Provide Long-Term, Nurturing Relationships. - Children, Adults, And Families Live In Safe, Supportive Communities. - Consumer Independence/Self-Sufficiency Is Maximized. - Consumer Quality Of Life Is Improved. - The Department Maintains the Publics Trust. - The Department Delivers Quality Services
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years DHS administers many federal programs and must comply with changing rules, policies, reporting requirements, etc. For example, significant changes are coming with health care reform. Poor economic conditions often create an increase in demand for DHS services at the same time reduced state revenues result in budget cuts. Conditions are better but more improvement is needed. Some technologies used by DHS will soon become obsolete and unsupported.
Describe the Agency business changes that will occur as a result of these impacts eChart at USH and USDC will be enhanced to comply with new medical coding requirements, and will work toward being certified. DHS will implement optimization and other initiatives to improve the delivery of services.
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Describe the Information Technology Impact that will occur due to these changes Applications written in Powerbuilder will be modernized with newer technologies or replaced.
List any performance measures used by the agency for implementing the agencys information technology objectives. Federal Statewide Automated Child Welfare Information System (SACWIS) certification for SAFE Accurate and timely processing of payment data Delivery of enhancements required by State or Federal deadlines Performance measures as identified in the DHS Product Descriptions and Service Level Agreements.
Accomplishments of FY2013 DCFS implemented the Trust Fund Accounting Module in SAFE to manage monies for children under their jurisdiction, the first module completed as part of SAFE Modernization. They also started the migration to SQL Server to provide the foundation for future modernization steps. Rewrote the Child and Family Assessment function in SAFE to make it more useful and productive for the DCFS field workers. Replaced billing software and implemented Medicare D billing to significantly improve revenue for the Utah State Hospital. Also implemented a HL7 solution to allow for secure exchange of medical data from Intermountain Healthcare and other medical providers, along with significant enhancement builds for eChart to address evolving clinical practice and improve functionality and accuracy. Began changes to eChart at the Developmental Center to take advantage of the Medicare and Medicaid EHR financial incentive program called Meaningful Use of Electronic Health Records. Several of the Meaningful Use features have been implemented in production. Continued enhancing the Contracts, Approvals, and Payments System (CAPS) and other applications to meet the changing needs of the agency. Recovery Services implemented their new document generation system and established a foundation for future electronic forms processes.
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Describe IT Involvement in coordination efforts with other State and Local government entities Ongoing relationships with Workforce Services and Health. Providers with whom DHS contracts to provide services, or for which DHS provides oversight.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. DTS development staff is augmented by contract developers procured via an open bid RFP procurement process to complete development work on several different systems. DHS makes use of several commercial applications provided by the private sector.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Human Services is not subject to this requirement but does look for opportunities to conduct business electronically.
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. DHS established an IT Committee to focus on security initiatives late in FY2013. This group will next meet in June to establish priorities for agency attention and will continue to coordinate responses to Security Council initiatives. Priorities include a more detailed Risk Assessment that will comply with HIPAA and other requirements (perhaps using the Deloitte controls worksheet). Also, like Tax DHS/ORS must report to the IRS annually and will need to establish a process for doing so. Perhaps the new audit group can help establish a coordinated effort to meet this requirement. DHS also suggests the agency review be linked to the independent assessment required every two years.
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IT Budget Summary for Agency DHS ESTIMATED TOTAL IT BUDGETS - FY 2014 Telecomm. Charges Division (6300) EDO $65,958 DSAMH 219,500 DSPD 291,740 ORS 433,577 DCFS 576,818 DAAS 35,566 DJJS 320,953 DHS Totals $1,944,113 DP Current Expenses (6467 - 6599) $1,631,642 2,593,300 2,249,060 6,559,023 6,940,882 276,834 1,138,847 $21,389,588 DP Capital Expenses (6611-6699) $275,000 200,000 $200,000 Rounded Totals $1,972,600 2,812,800 2,740,800 6,992,600 7,517,700 312,400 1,459,800 $23,533,700
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2014 IT Plan - DHS

Project Information
Name DHS-FY14-Admin Web Applications Grouping of several applications that service multiple divisions at DHS, including: - FiTS (Facility information Tracking System) for Emergency Contact, Facility Management and Forms Inventory Control. - BCMS (Bureau of Contract Management System) for tracking all DHS provider contracts - CAPS (Contracts, Approvals, and Payments System) makes payments to providers for all DHS programs - ADHEARS tracks appeals of DHS agency legal cases - KIDS OCPO system to track complains filed against DCFS FY14 efforts will focus on system maintenance and on-going support, and incorporation of the Adobe Livecycle product into various applications. Dennis Allred Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DHS


2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State,Federal Public,State,Agency Personal Private Information,Medical,Financial-bank accounts routing information State Code - Specify,Federal Code or Regulation - Specify Statutes specific to DHS Statutes that govern various DHS programs

No None required
No-Time to recover
Best Effort
NO-Explain
Best Effort
Yes
Project Impact
Risk/Severity
Risk Level Severity Level High High
2014 IT Plan - DHS

Project Information
Name DHS-FY14-Data Warehouse Repository for most of the data DHS needs to create management and operational reports. Data is imported from other production systems and sources, the Cognos tools are used to create standard or ad hoc reports. FY14 we will continue to maintain and load new data into the centralized data repository. Support of users Cognos and extracted data reporting needs and finish up the DOH Title XIX. The biggest item for FY14 is the migration from Sybase to MS-SQL server. Dennis Allred Department candidate Maintain existing application/product,Enhance existing infrastructure
07/01/13 06/30/14 None
2014 IT Plan - DHS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $13,000.00 $50,000.00 $220,000.00 $0.00 0
2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State,Federal Agency Personal Private Information State Code - Specify,Federal Code or Regulation - Specify Statutes applicable to the various DHS programs Statutes applicable to the various DHS programs

No None required
No-Time to recover
2 to 4 days
NO-Explain
2 to 4 days
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Grow SQL Server while reducing Sybase resource requirements No
Risk/Severity
2014 IT Plan - DHS

Project Information
Name DHS-FY14-ORSIS Provides complete support for ORS efforts to ensure that parents are financially responsible for their children by providing child support services and support for children in care. Also supports efforts that help ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections. FY2014 development efforts will include basic maintenance as well as ongoing enhancements for the various systems, among others these include: - Expansion of the forms delivery process to include customer facing online and interactive forms. - Automating the Health Care Claim Submission, Payment Advice, and Payment EFT transactions. - Developing and implementing a common core framework for all web systems. - Automatically opening selected cases based on client input and interfaces with external systems. - Various enhancements requested by the IRS - Numerous Federal Case Registry interface, locate, and optimization enhancements. - Enhancing the web payment portal for obligors Gene Riggs Division (or other dept. sub-unit) candidate; identify Recovery Services Maintain existing application/product
Purpose
07/01/13 06/30/14 Possible replacement of phone system with Contact Center, details pending
2014 IT Plan - DHS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $5,405,000.00 $2,475,000.00 None None

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $100,000.00 $1,900,000.00 $930,000.00 0
2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information,Financial-bank accounts routing information,Credit Card SSA,IRS,Federal Code or Regulation - Specify Title IV-D

Yes
No-Time to recover
3 business days
Yes
3 business days
Yes
Project Impact
Risk/Severity
2014 IT Plan - DHS

Project Information
Name DHS-FY14-SAFE Provides intake/referral, case management, purchased service authorization, eligibility determination, reporting and other functions for two divisions and several offices at DHS. Efforts to enhance, support and maintain this application in FY2014 include: (1) Finishing the SQL Server Migration, (2) New In-home Assessment (3) SAFE Modernization Modules, Juvenile Court Interface Enhancements, (4) Voice System Interface and (5) several maintenance releases for the PowerBuilder SAFE Application. It is anticipated that SAFE Modernization will necessitate some infrastructure requirements changes during FY14 in terms of web and application servers. SAFE database hosting will shift from Sybase/UNIX, which we anticipate will be decommissioned in FY14 to MS SQL Server. Wade Owen Department candidate Develop new application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DHS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $3,141,000.00 $196,000.00 None None

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $95,000.00 $1,100,000.00 $1,750,000.00 0
2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal State,Agency Personal Private Information,Medical HIPPA,SSA,BCI,State Code - Specify,Federal Code or Regulation - Specify 62A-4a-1001-1010 45 CFR 1355-1357; 42 USC Title IV Parts B and E

Yes
Yes
Warm site in Richfield - less than 2 hours
Yes
Warm site in Richfield - less than 2 hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs SQL Server migration will require additional servers, some temporarily No
Risk/Severity
2014 IT Plan - DHS

Project Information
Name DHS-FY14-SAMH Web Applications Grouping of web-based applications for Substance Abuse and Mental Health, including Beverage Server, EASY, PASR, REDI, SAMHIS, UTARS and FES. FY14 efforts will be on maintenance and ongoing support of the applications. The main effort for FY14 will be the migration of the applications data bases from Sybase to MS-SQL Server. Dennis Allred Division (or other dept. sub-unit) candidate; identify Substance Abuse and Mental Health Maintain existing application/product,Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DHS


2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information,Medical,Credit Card State Code - Specify,PCI,Federal Code or Regulation - Specify Statutes applicable to DSAMH programs Statutes applicable to DSAMH programs

No Not required
No-Time to recover
Best Effort
NO-Explain
Best Effort
Yes
Project Impact
Risk/Severity
2014 IT Plan - DHS

Project Information
Name DHS-FY14-USDC eChart eChart is the primary tool used at USDC for case management, medical and professional noting/ordering, and support of ongoing active treatment programs. Included are subsidiary applications such as Staff Management and Purchasing. Areas of focus for FY14 1. Complete Meaningful Use of Electronic Health Records Stage 1 requirements 2. Obtain Meaningful Use Certification 3. Implement redundant Internet and on site hardware and software failover 4. Implement ongoing enhancements to eChart 5. Setup .Net web application environment to set groundwork for conversion from PowerBuilder 6. Continue push to paperless record keeping by interfacing eChart with eFileCabinet 7. Develop electronic forms and automate business processes with Adobe Livecycle Nathan Gudmundson Division (or other dept. sub-unit) candidate; identify Developmental Center Develop new application/product,Maintain existing application/product,Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DHS


2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Agency Personal Private Information,Medical HIPPA,Federal Code or Regulation - Specify Title XIX

No Will be addressed in the coming year
Yes
8 hours
Yes
8 hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DHS

Project Information
Name DHS-FY14-USH eChart Provides complete Electronic Medical Record (EMR) functionality for Utah State Hospital. Planned activities for FY14 include: 1) Completion and implementation of PFM (Patient Financial Management) to further enhance the ability of USH to track and collect all available benefits for patients. 2) Complete DT (Discharge Tracking) and DRR (Discharge Record Review) to improve compliance with HIPAA information standards. 3) Implement a shopping cart based application for warehouse supply ordering by Hospital units to replace the current Microsoft Access solution. 4) Implement multiple improvements to the ePharmacy module to decrease med errors and improve prescription ordering, filling, and administration processes. 5) Implement Richfield fail-over hardware and software redundancy to improve self-sufficiency of USH in the event of a severe natural disaster or system-wide technology outage. 6) 5-7 releases of eChart to address changing requirements and enhancements. Mark Curtis Division (or other dept. sub-unit) candidate; identify Utah State Hospital Maintain existing application/product,Enhance existing application/product,New infrastructure
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DHS


2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Agency Personal Private Information,Medical HIPPA

Yes
Yes
4 hours
Yes
4 hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Requesting hardware on site to support disaster recovery plan No
Risk/Severity
Risk Level Severity Level High Low
2014 IT Plan - DHS

Project Information
Name DHS-FY14-USTEPS Case Management system for the Division of Services for People with Disabilities. Priorities for FY2014 include continued enhancements and ongoing system support. Enhancements for critical incident reporting integrated with provider case management systems, business process for requests for additional services, and consumer budget control. Dennis Allred Division (or other dept. sub-unit) candidate; identify Division of Services for People with Disabilities Maintain existing application/product,Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DHS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $28,000.00 $0.00 $417,000.00 $0.00 0
2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Agency Personal Private Information State Code - Specify,Federal Code or Regulation - Specify Statutes applicable to DSPD programs Statutes applicable to DSPD programs

No Not required
No-Time to recover
Best effort during normal working hours
NO-Explain
Best effort during normal working hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DHS

Project Information
Name DHS-FY14-Web Presence DHS web site layout and architecture, with content provided by divisions. FY14 will focus on moving all sites to the new Wordpress template and training of Division staff for content maintenance. Dennis Allred Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DHS


2014 IT Plan - DHS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State Public,State,Agency None None

No Not required
No-Time to recover
48 hours
NO-Explain
48 hours
Yes
Project Impact
Risk/Severity
Agency
Department Of Natural Resources (DNR)
Agency Mission Statement The Department of Natural Resources helps ensure Utahs quality of life by managing and protecting the states natural resources.
Statement of Agency IT Vision/Mission that reflects SLA content DTS provides technical service to the Department of Natural Resources and creates applications that promote highly efficient use of staff time, thereby ensuring prompt services to the public. DTS provides a technical infrastructure which is responsive, reliable and secure. We provide efficient and effective IT planning and execution.
Information technology objectives of the agency To provide online agency services to the public and to corporations that do business with the State of Utah GIS technology use to provide current and useful information to citizens, the business community, internal DNR efficiency, and sharing data with other State and Federal Agencies. To assist DNR and its divisions in meeting their goals and objectives through the effective application of information technology
Page 1 of 4
Agency Business Objectives that have IT projects supporting them 1. Provide all agency and division services to the public and to business entities online in order to reduce cost and increase efficiency. 2. Improve and manage the use of GIS technology and datasets to provide current and useful information to citizens, the business community, internal DNR efficiency, and sharing data with other State and Federal Agencies 3. Manage and maintain the state park system so that visitors enjoy the natural, cultural and recreational resources of the state. 4. Provide training and education to the public so that recreational activities can be accomplished in safety. 5. Prepare documentation that helps protect Utahs public health and safety and make that information available to citizens, corporations and other governmental agencies. 6. Improve the overall efficiency of effectiveness of DNR divisions. 7. Achieve broad-based support for agency programs by demonstrating the value of these programs to the citizens of the state. 8. Expand wildlife populations and conserve sensitive species by protecting and improving wildlife habitat. 9. Oversee the States resources in a manner that encourages prudent use while protecting them for future generations.
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Ongoing budget shortfalls and reduced revenues threaten the ability of the agency to provide adequate service levels to customers. Additional legislation may require increased services at a time of budget reductions. Aging facilities and equipment may require additional investment. Federal cutbacks and sequestration may increase the workload or expenses of agency divisions.
Describe the Agency business changes that will occur as a result of these impacts There will be a greater reliance on information technology to make agency employees better able to deal with increased demands with fewer employees. This will include, but will not be limited to making more services available online.
Page 2 of 4
Describe the Information Technology Impact that will occur due to these changes There will a greater pressure to provide solutions that are flexible and that do not require significant expenditures to accommodate changes in technology. These applications must be delivered quickly and provide the functionality requested by the agency. There will be an increased pressure on the network and the applications to deliver results to the client quickly regardless of their physical location so that the public does not experience significant wait times to receive agency services. There will be pressure to provide creative solutions that allow DNR to reduce their overall DTS bills. List any performance measures used by the agency for implementing the agencys information technology objectives. The primary performance measures used are the application availability measurements currently in place.
Accomplishments of FY2013 Improved the security of DNRs web based applications and services. Rewrote Wildlife licensing applications to improve the publics buying experience, market additional licensing opportunities, and application performance and security. Enhanced the Oil and Gas ePermit system by adding new reports, new features and improvements to the systems performance and security. Enhanced the Oil, Gas and Mining board book system to allow board members, executive management, and hearing attendees to electronically review the board book and associated materials online reducing the need for paper. Completed the automation of Minings Electronic-Permitting forms and application process, Provided new functionality in the Water Rights applications
Describe IT Involvement in coordination efforts with other State and Local government entities Working with DEQ, UDOT and AGRC to initiate a new GIS based service allowing the participating agencys to share their geographic based datasets. Creating opportunities to discover new solutions and improve services based on correlation of geographic driven data.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. DNR utilizes Utah Interactive for the creation and maintenance of licensing applications for the division of Wildlife Resources. The hunter permit draw system is also an outsourced application. In FY 2011, State Parks implemented software applications through two private companies. One hosts and manages the Parks reservation systems and the second is hosts and to operates a golf reservation system. In FY 2013 DNR stared to effort to partner with DEQ, UDOT and AGRC for the creation of a new enterprise based GIS service.
Page 3 of 4
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). DNR is working to expand the number of business functions available to the public. Examples: DWR Licensing allows customer to apply for an purchase wildlife licenses Wildlife Education allows citizens to take hunting education course online. Online Golf Reservationsreserve tee times at any of the States golf courses. Reserve Americareserve a camp site at any of the States parks. Online Water Rightsapply for and manage water rights ePermitting-allows Oil, Gas, and Mining operators to apply for applications to drill/mine online. DNR Online Bookstore allows patrons to purchase maps, books and other items
DNR development teams are alerted to security issues, and efforts to comply to DTS security directions are being implemented at the development level for which DNR is fully supportive. All development efforts will comply as much as possible to DTS security directions. However, further discussion needs to take place on the agencies role from this point. Security measures resulting from the Application Security Assessment will be monitored and completed in the coming months. IT Budget Summary for Agency The overall IT expenditures for FY 2014 will be approximately $4.8 million. This includes application development, all DTS services billed to DNR, software, computer and software purchases, and external DNR contracts.
Page 4 of 4
2014 IT Plan - DNR

Project Information
Name DNR-FY14-DOGM Coal Regulatory Permit Tracking Information System The candidate is to maintain and enhance an existing application that tracks coal and minerals regulatory permits. Division of Oil, Gas and Mining requested enhancements to the application will be applied and reports developed. There will be little infrastructure impact over what it now required. Angela Nance Division (or other dept. sub-unit) candidate; identify Oil, Gas, and Mining Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public Public,State,Agency Personal Private Information None

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Energy,Jobs None No
Risk/Severity
2014 IT Plan - DNR

Project Information
Name DNR-FY14-DOGM Mining Information Systems Maintenance and enhancement of the Division of Oil, Gas and Mining (DOGM) mining information systems. The mining program oversees and regulates mines and exploration projects. Permits and reporting are completed on line to ensure environmental laws and regulations are followed and to ensure mined lands are reclaimed. Angela Nance Division (or other dept. sub-unit) candidate; identify Oil, Gas and Mining Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public Public None None

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name DNR-FY14-DOGM Oil and Gas Information Systems This candidate is for maintenance and enhancement to the Division of Oil, Gas and Mining's existing oil and gas information systems. It will include division requested enhancements to the existing application. There are no significant infrastructure changes as most of the changes will be in reporting and the additional capture of new information. Don Staley Division (or other dept. sub-unit) candidate; identify Oil, Gas and Mining Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $240,000.00 $0.00 None Yes - $50,000 to help pay for upgrades to the RBDMS system

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $50,000.00 $190,000.00 $0.00 0
2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public Agency None None

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name DNR-FY14-DWR WEXAPP and Dedicated Hunter Apps Maintain the Division of Wildlife Resources Wexapp and dedicated hunter applications. These are web enabled applications that are used to allow customers to take various tests online and to administer and track the dedicated hunter program. Kenny Johnson Division (or other dept. sub-unit) candidate; identify Wildlife Resources Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public Public,Agency Personal Private Information,Credit Card PPI,IRS

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DNR-FY14-DWR Wild Life Applications Maintenance and enhancement of the Depredation/Mitigation, CWMU voucher, Walk in Access, Land Inventory, Motorpool, Contracts, and Inventory systems written in MS Access. Kenny Johnson Division (or other dept. sub-unit) candidate; identify WIldlife Resources Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name DNR-FY14-DWR Wildlife Information and Licensing Delivery Systems The application is comprised of three sub components and was generated and is maintained by Utah Interactive. The business analysis, requirements definition and reporting and other interfacing systems are created and maintained by DTS staff. The candidate will have some maintenance and enhancement projects for this year as requested by the program. Kenny Johnson Division (or other dept. sub-unit) candidate; identify Wildlife Resources Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public Public,Agency Personal Private Information SSA,PPI

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name DNR-FY14-DWRi Water Rights Website and Applications This candidate is for the division that regulates the appropriation and distribution of water in Utah. Developers will provide ongoing enhancement and maintenance. All Water Rights applications (both staff and public) are delivered through the website, maintenance of existing applications and development of new applications falls under this candidate for the Water Rights division. James Greer Division (or other dept. sub-unit) candidate; identify Water Rights Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan

No Incorporated into overall agency business resumption plan
No-Time to recover
Best Efforts
NO-Explain
Best Efforts
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DNR-FY14-FFSL Lone Peak Invoicing System This application with allow the Lone Peak Fire District as well as Forestry, Fire and State Lands to invoice for fire suppression performed on behalf of entities with fiscal responsibility for fires within the state. Gary Peck Division (or other dept. sub-unit) candidate; identify Forestry, Fire and State Lands Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Federal None None None

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DNR

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DNR-FY14-PARKS Application Systems This candidate is for the maintenance and enhancements to the Utah State Park and Recreation systems. Scottt Strong Division (or other dept. sub-unit) candidate; identify Parks and Recreation Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DNR


2014 IT Plan - DNR

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO State Public,State,Agency Personal Private Information,Credit Card PCI

No-Time to recover
Best Effort
NO-Explain
Best Effort
NO-Explain
Project Impact
Risk/Severity
Agency
Department of Commerce (DOC)
Agency Mission Statement To protect the public interest by ensuring fair commercial and professional practices.
Statement of Agency IT Vision/Mission that reflects SLA content To provide the agency with reliable and responsive IT infrastructure and associated information technology products, services, data, and support in pursuit of their mission and objectives. We employ best practices, a variety of custom, enterprise and third party resources, and dedicated staff.
Information technology objectives of the agency 1. Ensure the prompt and appropriate response to agency information technology needs and delivery of infrastructure support, application programming, third party coordination, etc. 2. Provide knowledge, products and services that provide and enhance frictionless access to government through the delivery of appropriate online services. 3. Provide reliable and continual access to accurate and timely data for the licensing of entities and professionals. 4. Provide information and support to any new and enhanced services as assigned to the Department through the legislative process. 5. Support state enterprise initiatives which promise to provide enhanced or value-added services.
Agency Business Objectives that have IT projects supporting them 1. Promote commerce by ensuring the prompt and appropriate licensure of qualified professionals. (Licensing Enforcement System [LES]) 2. Promote frictionless access to government through the delivery of appropriate online services. (LES; Controlled Substance Database [CSD]; email; State Construction Registry; Trademark Registration System; Business Entity Search; UCC/CFS imaging System; DBA Online Registration, and a variety of services offered via agency and division websites) 3. Protect the public health, safety and welfare by enforcing the licensure standards of professionals. (LES) 4. Support new and enhanced services as assigned to the Department by the legislative process. (Annual updating of affected systems; creation of new systems as required [such as 24x7 updating of CSD]) 5. Support state enterprise initiatives which promise to provide enhanced or value-added services. (Internet presence; all agency web applications such as online renewals, OSBR, etc.)
Page 1 of 5
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Although improved, the economy continues to be in an unpredictable state. The agency has adapted well to budget conditions, and is seeking to maintain a level of service with limited and often declining resources. The agency has seen a return to modest growth in the demand of services in most areas, and some areas have actually seen larger increases in demand and activity. In several areas, there has not been a noticeable reduction in the level of effort expended to provide services of the agency, or comply with the laws charged to the agency, even in light of diminished resources. The net demand on the services of the agency will continue to increase as new business are established or relocated to Utah, or new individuals enter their professions and secure professional licenses. Changes by the Federal government may also increase demand in certain areas to the services provided by the agency, such as contractor licensing, security regulation, etc. Describe the Agency business changes that will occur as a result of these impacts The agency continues to look for additional ways to increase efficiency in the gathering, processing, managing, and retrieval of data, and completing servicing transactions in a prompt and efficient manner. Increased transactions will cause the agency to scale up operations at the lowest cost possible, and generally without new staff. Commerce will continually look for the most cost effective way to fulfill their responsibilities and enhance the services provided, and will look to expanded use of technology, all without increasing staffing resources. Describe the Information Technology Impact that will occur due to these changes The business changes identified above will continue to translate to the need for additional DTS products and services (more online services, etc), and probably enhanced DTS capacity to scale up operations to maintain timeliness, accuracy, throughput and storage of data and transactions. We will be asked to develop additional online applications, especially the than enable smart phones and tablet devices, web presence and streaming of hearings and meetings, and to expand existing electronic based services. The ultimate impact and response we make would really depend on the specific need established by the agency and any funding provided to accomplish the charge. List any performance measures used by the agency for implementing the agencys information technology objectives. Performance measures include the following: time needed to make the initial response to a trouble ticket filed; total time to resolve the trouble ticket; percentage of trouble tickets resolved on the first contact; ability to keep within established budget for the project or task; keep within established time requirements to complete a project or task; uptime of availability of various critical systems measured against predefined standard; server utilization and estimated demand; and other measures specific to the task or project.
Page 2 of 5
Accomplishments of FY2013 Completed major upgrade of the My License Office (MLO) application to the LES system used throughout the agency. MLO is the primary license, registration and investigation tool used in the agency. The upgrade provides additional features and a service required by the agency, and modernizes the existing system thereby avoiding the need for more expensive replacement system. Project finished on time and on budget. Continued to make upgrades to scanning equipment and processes in the Division of Occupational and Professional Licensing (DOPL) and Corporations Division to improve the quality, security, processing accuracy, and speed, of documents used in their operations. The agency continues to transition from paper-based systems to image-based systems. Implemented enhancements to the to point of sale credit card operating system for compliance to enhanced PCI banking standards and privacy regulations. This also included installation of new card swipe and PIN keypad entry machines. Implemented sub version releases to Version 4 of OneStop Business Registration (OSBR) that further enhance the ease and use for the online registration of new businesses operating in the state. Additional updates and revisions to division websites with new features and services for customers and citizens and improved access to information. Completed updates and enhancements to IBM Document and Imaging Scanning application used by agency and business subscribers for UCC/CFS, and other corporate documents. Additional enhancements to Controlled Substance Database for ease of use and greater accuracy. Finalized with outside vendor for Real Time Access and 24x7 under new contract provider. Provided management and assistance on the reconfiguration of work areas for Division of Corporations. This included project management, coordinating installation of communication services, upgrade of telephone systems, improvements to wiring for internet access, and installation of wireless access for the work area. Additional document types added to Content Management System for all Commerce Divisions. This process improves the quality and availability of the overall services. Implemented the use of conference call systems (both web and audio only) for use in appropriate hearings and meetings. This service reduces the need for travel, and increases ability of different participants to be included in such proceedings. Infrastructure upgrade of St. George office for DOPL to install new fingerprint machine and increase network access and speed for greater work efficiency.
Page 3 of 5
Describe IT Involvement in coordination efforts with other State and Local government entities IT supports the agency and works with the government entities that interact with Commerce as requested. For example, this includes the distribution of certain information to cities and towns (such as contractor information with Park City, West Valley City, etc.), law enforcement agencies at different levels for investigations; other state agencies (such as controlled substance data with the Health Department), and the federal government agencies for licensing of real estate and mortgage professional, and those in the securities industry. The agency will also receive data from those and other government entities as needed in the discharge of agency duties and responsibilities. Most of this information is shared via electronic means.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. The agency works with multiple third party providers to gather or distribute information to accomplish agency objectives. This includes, for example, Utah Interactive, LLC, for the processing of professional license data and renewals for professionals registered with the state, and Business Entity Search and Commercial Filing information for Corporations. Another example involving private partnerships is the collection and management of pawn shop merchandise and sales, and the Do Not Contact email management system for objectionable email materials and minors. A third example is the modification of the Controlled Substance Database for real-time updating and 24x7 access and support. Each of these systems is managed and operated by third-party providers under contract with the state, or developed under the direction of the state but with third party resources.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). The agency makes extensive use of the internet and web applications so citizens and businesses can transact business with the government electronically. Virtually all professional licenses can be renewed online with a credit card, and emphasis is placed on these services. New businesses can register for licenses and credentials online with the OneStop Business Registration system. Businesses can also register, renew, and receive corporate authorizations, Doing-Business-As (DBA) registrations, trademarks, and commercial filing documents. Additionally, users can search for business entity information, registered agents, images of commercial filings, and obtain other corporation related information online.
Page 4 of 5
The Department of Commerce is very concerned with information security and the protection of data and systems. As security standards for the state are developed and implemented by DTS, those standards will also be implemented at Commerce. Several changes regarding the security and use of removable media have already been established in agency policy. Commerce will continue to be a partner in these processes and expects that changes to how Commerces electronic data is secured, stored, or transmitted, will be coordinated with the Agency, as well as with third-party providers. Commerce anticipates that security will be an ongoing discussion item in the Security meeting attended by the agency, and will respond to changes in a timely manner and by the due dates established.
IT Budget Summary for Agency IT budget for services to Commerce for FY2014 is approximately $818,700.
Page 5 of 5
2014 IT Plan - DOC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DOC-FY14-Document Management System Support and maintain the agency document imaging system that is used for capturing, retrieving, notating, and sotring images, and for image workflow management. Karen Duncan Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 The only changes anticipated are those that would accommodate legislative mandate, executive management directives, or regular year-to-year growth.
2014 IT Plan - DOC


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $21,200.00 $162,400.00 $30,000.00 0.00
2014 IT Plan - DOC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Public,State,Agency Personal Private Information,Medical HIPPA,BCI,State Code - Specify,PCI,PPI UCA 31, 52, 58, 61, and others as identified by Legislatin

Project has a Federal or State requirement for a Written Business Resumption Plan Project has a Written Business Resumption Plan Project has a business requirement for 24/7 No No There is no written Business Resumption plan, but in the event of downtime, the business could go back to using the paper processes formerly used. No-Time to recover
3-5 days
NO-Explain
3-5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Additional process and storage capacity; additional memory; retreive and restor capacity due to average annual growth. Yes
Risk/Severity
2014 IT Plan - DOC

Project Information
Name DOC-FY14-LES/MLO Support and maintenance of LES/MLO as the principle registration, licensing, and enforcement application used throughout the agency. LES/MLO is relied upon to carry out legislative directives for all businesses and licensed professionals operating in Utah, as assigned to the Department of Commerce. Karen Duncan Department candidate Develop new application/product,Maintain existing application/product,Enhance existing infrastructure,Enhance existing application/product,Public/private partnership 07/01/13 06/30/14 Implement legislative changes and executive management directives
2014 IT Plan - DOC


2014 IT Plan - DOC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State Public,Agency Personal Private Information SSA,PPI

Project has a Federal or State requirement for a Written Business Resumption Plan Project has a Written Business Resumption Plan Project has a business requirement for 24/7 No No There is not a formal business resumption plan, however there is an agency COOP. Backups are taken nightly for recovery of database and application. No-Time to recover
3-5 days
NO-Explain
3-5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Jobs This is an existing application taht will not require any significant additional bandwidth or new servers. Additional storage space will be required at the normal annual growth rate. Yes
Risk/Severity
2014 IT Plan - DOC

Project Information
Name DOC-FY14-Small System Support Support and maintenance of all small systems including agency internet web pages, intranet, UCC filing support, STRES application support, Controlled Substance Database (CSD) application support, and miscellaneous systems and application support. Karen Duncan Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Respond to legislative changes; implement management directives
2014 IT Plan - DOC


2014 IT Plan - DOC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State,Agency Medical,Credit Card State Code - Specify,PCI,PPI UCA 31, 52, 58, 61, and others as identified by Legislation

Project has a Federal or State requirement for a Written Business Resumption Plan Project has a Written Business Resumption Plan Project has a business requirement for 24/7 No No There is no requirement for a business resumption plan. in the event of a disaster, the business wuold work around the affected systems, or go back to paper-based systems. No-Time to recover
3-5 days
NO-Explain
3-5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Additional process and storage capacity; additional memory; retreive and restore capability and the ability to accommodate estimated annual growth. No
Risk/Severity
Agency
Department of Health
Agency Mission Statement The mission of the Utah Department of Health is to protect the public's health through preventing avoidable illness, injury, disability and premature death; assuring access to affordable, quality health care; and promoting healthy lifestyles.
Statement of Agency IT Vision/Mission that reflects SLA content In support of the business objectives of the Department of Health, ensure that technology systems are functional to allow the agency to fulfill its mission statement to the citizens of Utah. Additionally, ensure the data integrity of these systems and provide the requisite security to prevent unauthorized access to data in accordance with HIPAA, PPI, PCI, and SSA guidelines.
Information technology objectives of the agency Continued implementation of a Clinical Health Information Exchange (cHIE) Exchange of electronic health information in collaboration with community partners Continue the enhancement of the All Payer Claims Database Support the development of the MMIS replacement system Enhance the statewide and DOH Master Person Index (MPI) Exchange data with the Center for Excellence in Public Health Informatics at the University of Utah Implementation the Laboratory Information Management System upgrad Implementation of new VISION system to support the WIC (Women Infants and Children) program Continue the enhancement of a comprehensive statewide electronic disease surveillance system. (NEDSS) Implementation of a new system to support the Medical Examiners Office Replace aging Vital Records applications Implement phase 2 of the HIPAA 5010 project for Medicaid Securing sensitive agency data through technology and reviewing existing procedures and policies to ensure best practices are followed.
Page 1 of 5
Agency Business Objectives that have IT projects supporting them Department of Health business objectives of services and programs that protect and promote the health of the citizens of Utah: Women, Infants and Children Nutrition Program (WIC) Clinical Health Information Exchange (cHIE) Master Person Index (MPI) All Payer Claims Database (APCD) National Electronic Disease Surveillance System (NEDSS) Women, Infants and Children Nutrition Program (WIC) Newborn Blood Screening (NBS) Baby and Toddler Online Tracking System (BTOTS) Utah Web based Pre Hospital Patient Record Entry (POLARIS) Laboratory Information Management System (LIMS) Child Health Advanced Records Management (CHARM) Electronic Death Registration System (EDEN) Utah Statewide Immunization Information System (USIIS) Indicator Based Information System for Public Health (IBIS) Environmental Public Health Tracking Program (EPHTP) Collection of client level data for the Ryan White Program (CAREWARE) Universal Eligibility Screening and Application System (UEASAS) Utah Clicks
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Due to the economic downturn, budget cuts have forced the agency to realign the business operations. The agency has numerous programs that are partially federal funded and may be impacted in the coming fiscal years. DOH relies heavily on obtaining federal grants to fund technology. There will be greater scrutiny to make sure Health, (and DTS), is securing sensitive data.
Describe the Agency business changes that will occur as a result of these impacts There will be staff reductions, primarily through attrition There will be fewer funds to establish new application using state and federal monies. Project time lines may increase as resources decrease. Additional funding may need to be dedicated to create applications to help a reduced work force accomplish more. More agency resources will be dedicated to information security and DTS oversight.
Page 2 of 5
Describe the Information Technology Impact that will occur due to these changes With fewer resources for new business applications, DOH will have fewer needs for new IT applications/projects. As a result, to align with DOH IT requirements, staff reductions may be required. Increased emphasis in process automation and cost avoidance/containment. Software/hardware may not be upgraded due to upgrade costs. Best practices and standards will be more closely focused on to secure application systems and data. Additional security training for staff and modification of existing applications will result.
List any performance measures used by the agency for implementing the agencys information technology objectives. Service level agreements are used to measure IT objectives. Projects are tracked outlining status, percentage of completion and progress. Projects are prioritized and discussed weekly in meetings with IT Application and Infrastructure Managers and bi-weekly with DOH Deputy Director. Applications and servers are monitored 24/7 to ensure prompt response to unexpected downtime.
Accomplishments of FY2013 Created and deployed a Sharepoint site for all WIC users and program staff to collaborate documents, training modules and run ad hoc reports Installed two major releases of the Vision system used in conjunction with WIC Updated WIC architecture and Care Ware architecture Automated the Lab LIMS and the Office of Medical Examiners interfaces, reducing the turnaround time for samples sent for testing and improving security Reduced overall security weaknesses in Health applications by installing firewalls, anti-virus software and implementing regular security scans on all Health servers Implemented the HIPAA 5010 real time transaction application Restructured the Medicaid support team to increase effectiveness and responsiveness to the business
Page 3 of 5
Describe IT Involvement in coordination efforts with other State and Local government entities Coordinate with USDA, Mountain States Consortium (Colorado, Utah, and Wyoming) regarding WIC. Coordinate with local health departments and clinics regarding medical information and health programs. Coordinate with Department of Human Services and Department of Workforce Services for eligibility purposes. Coordinate with other states to evaluate and implement a new MMIS system, most recently Michigan, South Dakota, and Washington. Coordinate with Department of Environmental Quality for laboratory testing and reporting to the Center for Disease Control. Coordinate with Department of Human Services and Department of Workforce Services in Child Care Licensing. Coordinate with Department of Public Safety for Vital Records data for driver licenses. Implemented a release methodology for Medicaid, eliminating uncoordinated pushes to production. Implemented significant security upgrades to Health applications and servers. Migrated Medicaid applications and databases to Oracle 11g to further enhance security. Implemented numerous small projects for Medicaid including: Rural Provider Pricing Changes; the Substance Abuse Disorder Project; Claim Check Version updates; Quarterly Outpatient Pricer and Editor upgrades; the Inmate Claims Processing enhancement; the Autism Waiver project; the COS 25 coding changes; various reporting files sent to UOIG; and the Provider Preventable Conditions system was implemented
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. Coordinate with University of Utah, local health departments, WIC clinics, medical providers, and pharmacies for exchange of medical information and eligibility requirements. Work with various IT vendors, both public and private to develop new applications in support of UDOH objectives.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Acceptance of credit cards for: Birth certificates Death certificates Marriage/divorce certificates Payment of CHIP (Childrens Health Insurance Program) premiums Emergency Medical Services certification
Page 4 of 5
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. The UDOH established an agency data security office in FY2013. This office will oversee DTS efforts to implement HIPAA and other security standards and will regularly review with the CISO and IT Director our efforts and accomplishments in this area.
IT Budget Summary for Agency FY 2014 Approximately $45 Million (including the MMIS replacement project)
Page 5 of 5
2014 IT Plan - DOH

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DOH-FY13-OIG MS Dynamics This project is to install MS Dynamics and integrate it with existing applications. Also to procure and integrate SPSS Modeler and Base Lee Wyckoff Department candidate Develop new application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $136,000.00 $0.00 n/a n/a

2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO None Agency None None

No New app. Not developed the the client as yet.
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination none No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-CHD All Payers Database The APD is populated with health care claims data from insurance carriers (including Medicaid) and third party administrators within the state. The data shall consist of modified medical and pharmacy claims as well as healthcare enrollment data. The APD receives continuous payer claim submissions, estimated at 50-65 million claims annually. Claims data are linked and combined into episodes of care for analysis. An episode of caretracks a patient through an entire course of care. Initial analyses from the APD will focus on reporting state-wide costs for high frequency episodes of care (e.g., maternity, hip replacement) Developers will assist in the maintenance of the system. The system will be redesigned in FY2014 and an RFP is out and potential vendors are being evaluated. Wu Xu Department candidate Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $650,000.00 $100,000.00 n/a n/a

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $185,000.00 $365,000.00 0
2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Agency Personal Private Information HIPPA,SSA,PCI,PPI

Yes
No-Time to recover
3 Days
NO-Explain
3 Days
Yes
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-CHD cHIE The Health Information Exchange (HIE) project is an umbrella for various components including the Utah statewide clinical health information exchange (cHIE) project, UNScHIE (newborn screening clinical health information exchange, Utah Health information network (UHIN) and various other projects. All the projects are initiated by the Utah Health Information Network community, where UDOH is a voting member and user. To participate in HIE, UDOH needs to develop (a) a web interface/gateway to exchange messages between UHIN/cHIE and participating public health programs (USIIS, hearing screening program, newborn screening and state laboratories, Utah Medical Association); (b) UHIN-hosted edge server for UDOH data repository; (c) each programs capacity to send the standardized message through the UDOH gateway; and (d) operational capacity. Developers will maintain and upgrade the application as needed. Chris Pratt Department candidate Enhance existing application/product,Public/private partnership
07/01/13 06/30/14 none
2014 IT Plan - DOH

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,300,000.00 $63,000.00 n/a n/a

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $15,000.00 $38,000.00 $700,000.00 $485,000.00 0
2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Public,Agency Personal Private Information HIPPA,State Code - Specify,PCI,PPI 26-1-37 n/a

Yes
Yes
3 hours
Yes
3 hours
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DOH-FY14-CHD Health Care Statistics Collection, analysis, and public release of health care information. Development and implementation of a statewide health data reporting system. Developers will maintain and enhance the current programs. Wu Xu Division (or other dept. sub-unit) candidate; identify Center for Health Data Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State Public,State Medical HIPPA

No Included in general Dept of Health COOP plan
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education none-current infrastructure No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-CHD IBIS PH The Indicator-Based Information System for Public Health, also known as IBIS-PH, is the Utah Department of Healths premier web-based public health information system. There are three main components of IBIS-PH: 1) publications, 2) 175+ Indicators Reports and 3) a web-based data query system that includes 19 public health data sets. All these components require ongoing maintenance and a variety of enhancements to meet the requirements of programs throughout the health department. The majority of maintenance and some enhancement functions for IBIS-PH are performed by staff in the Office of Public Health Assessment and DTS. However, some system fixes and enhancements require the expertise of an outside software development consultant. Chris Pratt Division (or other dept. sub-unit) candidate; identify OPHA Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State Public,Agency Medical HIPPA

No Incorporated into the Dept of Health overall COOP plan
No-Time to recover
one day
NO-Explain
one day
Yes
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-CHD MPI project (Master Person Index) The MPI project is funded by an ARRA NIH grant. UDOH is partnering with the University of Utah, Intermountain Healthcare, and Utah Health Information Network (UHIN) to develop a statewide Master Person Index. UDOH MPI will include a linkage system to populate participating programs patient records into a UDOH MPI database. This system will have electronic connections to the statewide MPI system to use various MPI related services. Developers will maintain the system. Wu Xu Department candidate Maintain existing application/product,Public/private partnership
07/01/13 06/30/14 none
2014 IT Plan - DOH


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $5,000.00 $0.00 $28,000.00 $224,000.00 0
2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State Public,State Personal Private Information HIPPA,State Code - Specify,PPI 26-1-37; 26-2; 26-3; 26-33a

Yes
No-Time to recover
2 days
NO-Explain
2 days
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-CHD Vital Records Vital Record administers the statewide system of Vital Records and Statistics by documenting and certifying the facts of births, deaths, and family formation for the legal purposes of the citizens of Utah; participates in the National Vital Statistics Systems; and responds to the needs of health programs, health care providers, businesses, researchers, educational institutions, and the Utah public for data and statistical information. For this candidate, developers will perform application maintenance and enhancements to the various applications (EDEN, UMED, Silver, Rose, UINTAH, etc) associated with the Vital Records system. Terry Lucherini Department candidate Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State,Federal Public,State,Agency Personal Private Information HIPPA,PPI

Yes
No-Time to recover
3 days
Yes
3 days
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-DCP LIMS Laboratory Information Management System (LIMS) tracks and records results for samples from receiving to reporting through instruments, interfaces and technician testing. This system is also tied to a billing system. A contractor has been hired to add functionality to the existing enterprise version of the application. We will be working with the open source community to enchance the community version of the application. JoLynn Brixey Cross-department candidate Enhance existing application/product,Public/private partnership
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal State,Agency Personal Private Information,Medical HIPPA,State Code - Specify,PPI,Federal Code or Regulation - Specify 26-6-A CLIS, EPA

Yes
No-Time to recover
72 hours during an incident
NO-Explain
72 hours during an incident
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs none - existing No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-DCP NEDSS The UT-NEDSS (National Electronic Disease Surveillance System) candidate is a Utah public health project designed to support Utah state and local public health agency surveillance and epidemiologic needs, including receiving or entering disease reports, conducting case/outbreak investigations, managing cases/outbreaks, analyzing data, reporting to the Centers for Disease Control and Prevention (CDC). Developers will maintain the current application and add various enhancements requested by the program. Chris Pratt Cross-department candidate Enhance existing application/product,Public/private partnership
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal State,Agency Personal Private Information HIPPA,State Code - Specify,PPI,Federal Code or Regulation - Specify 26-6-A; R386-702 Public Health Information Network Compliance

Yes
No-Time to recover
24 hours
NO-Explain
24 hours
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-DCP UCCP The Utah Cancer Control Program (UCCP) provides cancer screenings and education to Utahns throughout the state. The UCCP also works with the Utah Cancer Action Network (UCAN) to provide education on cancer prevention, early detection, and improving the quality of life for cancer survivors. Developers will maintain the system although an outside vendor will do enhancements to the system since it was developed by them. Greg Mead Department candidate Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State,Federal Agency Personal Private Information HIPPA,PPI

No being developed
No-Time to recover
ASAP
NO-Explain
ASAP
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs n/a No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-DCP USIIS The Utah Statewide Immunization Information System (USIIS) is a statewide information immunization system that contains immunization histories for Utah residents of all ages. USIIS is a software product used by private and public health care providers to manage patient care and vaccine inventory. USIIS accepts data via its Web application and numerous data interfaces. Developers maintain the current application and add various enhancements requested by the program. Chris Pratt Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Public,State,Federal Public,State,Agency Personal Private Information HIPPA,State Code - Specify,PPI,Federal Code or Regulation - Specify r386-800 cdc

Yes
No-Time to recover
1 week
NO-Explain
1 week
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination none No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DOH-FY14-EDO Governance Web Site The Candidate is to make modifications to the governance website for Health Terry Lucherini Department candidate Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan

No not necessary
No-Time to recover
ASAP
NO-Explain
ASAP
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-EDO Secure Application Development This project is to procure a computer source code review tool to help developers produce more secure programs Greg Mead Department candidate Develop new application/product
Description and Anticipated Benefits Project Manager Organizational Impact Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan

No Not needed
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs minimal - existing server, minimal space Yes
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP BEMS This candidate will enhance and maintain applications for the Bureau of Emergency Medical Services and Preparedness. Some new development will occur in the areas of a statewide system that recognizes specialty hospitals for pre-hospital patient care and pediatric medical emergencies; develop systems that will be mandated by the federal government to respond to disasters/emergency events; and develop filters within POLARIS and the Trauma Registry to monitor compliance with care. Greg Mead Division (or other dept. sub-unit) candidate; identify Bureau of Emergency Medical Services (BEMS) Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Public,State Personal Private Information,Medical,Financial-bank accounts routing information,Credit Card HIPPA,PCI

Yes
No-Time to recover
ASAP
NO-Explain
ASAP
Yes
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP BTOTS This project allows the State Early Intervention Program to document and monitor individual child progress and provider compliance. It provides data which is reported to the federal funding agency, Office of Special Education Programs (OSEP). It also provides data and ability to analyze and distribute funds to individual Utah Early Intervention agencies and providers. It provides supporting data for funding requests to the Governor and State legislature. Developers will maintain the current application and add various enhancements requested by the program. Chris Pratt Department candidate Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State Public,State,Agency Personal Private Information HIPPA,SSA,PPI

No This information is backed up by DTS, but other than this backup there is no mission critical feature to this product.
No-Time to recover
3 days
NO-Explain
3 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Energy none No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP BWEIP This project is a part of the Federal Affordable Care Act and the Federal Centers for Medicare & Medicaid Services that requires all provides to have electronic billing in order to bill Medicaid by 2012. The system is web based and all information will be stored on third party servers. The system will require little to no support from DTS personnel. Chris Pratt Division (or other dept. sub-unit) candidate; identify Bureau of Children with Special Care Needs Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State,Federal Public,Agency Personal Private Information HIPPA,SSA,PPI

No Included in the overall DOH plan
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DOH-FY14-FHP Home Visiting Ongoing maintenance and support for the MDSC system created for the Office of Home Visiting Robyn Lipkowitz Division (or other dept. sub-unit) candidate; identify Family Health and Preparedness Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO State Agency Personal Private Information PPI

No Within overall DOH plan but not called out explicitly
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education Minimal - existing application No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP MDSC The Child Health Advanced Records Management (CHARM) system linkis individual child records across multiple databases. This Candidate is to provide additional childhood databases to CHARM and to integrate this data with the Utah Data Alliance's data system (UDADS). Greg Mead Division (or other dept. sub-unit) candidate; identify Family Health and Preparedness Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State,Federal Public,State,Agency Medical PPI

No Within the overall DOH plan
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Minimal - existing application No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP POLARIS Prehospital On-line Active Reporting Information System (POLARIS) supports the prehospital EMS data collection requirements in Administrative Rule R426-7. EMS agencies report their EMS responses to POLARIS, hospitals retrieve reports on patients they receive from EMS, and the data is used for reporting, analysis, and regulatory activities. Developers will maintain the current application and add various enhancements requested by the program. Paul Patrick Division (or other dept. sub-unit) candidate; identify Emergency Medical Services Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Public,State,Federal Public,State Personal Private Information HIPPA,State Code - Specify,PPI Title 26 Chapter 8A and Chapter 3, Administrative Rule R426-7

No Included in overal DOH COOP
Yes
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs None - existing No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DOH-FY14-FHP Trauma Registry TraumaBase supports Utah's trauma registry and is the data collection system for trauma injuries in the state. The candidate will provide for FY2013 projects to add a web-interface and upgrade the product to the current version. Paul Patrick Division (or other dept. sub-unit) candidate; identify Family Health and Preparedness Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State,Agency Medical PPI

No Included in DOH COOP Plan
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education None-existing product No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP UHRMS The Utah Healthcare Resource Management System serves as Utah's HAvBED system, meeting the HPP Grant requirements. It identifies open hospital beds in the event of an emergency. This vendor developed and maintained system requires routine maintenance and minor enhancements. Scott Munson Division (or other dept. sub-unit) candidate; identify Family Health and Preparedness Enhance existing application/product
Purpose
07/01/13 06/30/14 n/a
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan

No In DOH COOP plan
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination none - existing No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-FHP WIC WIC is a nutrition program that helps pregnant women, new mothers, and young children eat well, learn about nutrition, and stay healthy. Nutrition education and counseling, nutritious foods, and help accessing health care are provided to low-income women, infants, and children through the Special Supplemental Nutrition Program, popularly known as WIC. The VISION system is a centralized web-based application for all local Health WIC Clinics within the state of Utah with sufficient bandwidth to support adequate system operations and work with a smart client architecture for all connected clinics. The system has the capability to deliver WIC food benefits via standard paper food instruments (FIs) or by Electronic Benefit Transfer (EBT) using smart cards and the associated reporting and tracking. Staff will maintain the application and add enhancements at the request of the program. Angella Sorrells Division (or other dept. sub-unit) candidate; identify Family Health Services - Women, Infants & Children Program Develop new application/product,Collaboration with local government,Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public,State,Federal State,Agency Personal Private Information,Medical,Financial-bank accounts routing information HIPPA,SSA,PPI,Federal Code or Regulation - Specify Food Nutrition Service Instruction 13-1, 7CFR, Part 246

No Incorporated into the Dept of Health COOP plan.
No-Time to recover
4 hours
Yes
4 hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Jobs none No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-MHF Evidence Based Medical Reference Tool The Division of Medicaid and Health Financing (DMHF) and the Office of the Inspector General of Medicaid Services (OIGMS) are looking to contract with a qualified firm to provide standardized, legally defensible, and nationally accepted, evidence-based medicine reference / criteria sets for surgical procedures, durable medical equipment, imaging service, hospitallevel of care and long term acute care. Tonya Hales Division (or other dept. sub-unit) candidate; identify Medicaid / Office of the Inspector General Enhance existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $100,000.00 $1,500,000.00 200000
2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None State,Agency Medical None

No Not needed
No-Time to recover
asap
NO-Explain
asap
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education none - existing No
Risk/Severity
2014 IT Plan - DOH

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DOH-FY14-MHF MMCS Oracle Upgrade The is proposed to upgrade ORACLE for MMCS to version 11. Michael Hales Division (or other dept. sub-unit) candidate; identify Health Care Financing Maintain existing application/product
Purpose
07/01/13 06/30/14 none
2014 IT Plan - DOH


2014 IT Plan - DOH

Security Plan

No n/a
No-Time to recover
n/a
NO-Explain
n/a
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DOH

Project Information
Name DOH-FY14-MHF MMIS This candidates will incorporate all components of the Medicaid Management Information System (MMIS). The components include HIPAA 5010, Pharmacy Point of Sale (POS), Fraud and Abuse Detection System (FADS), Drug Rebate Management (DRM), Data warehouse, ICD-10, Claims Pre Pay editing system, and the Core MMIS replacement system. Developers will develop, maintain, test, and implement both the new and current components of the system. Gavin Packard Department candidate Develop new application/product,Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DOH


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $80,000.00 $7,200,000.00 $330,000.00 0
2014 IT Plan - DOH

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information HIPPA,PPI

Yes
Yes
3 hours
Yes
3 hours
Yes
Project Impact
Risk/Severity
Agency
Department of Public Safety
Agency Mission Statement The Mission of Public Safety is to provide a Safe and Secure Environment for All People in Utah.
Statement of Agency IT Vision/Mission that reflects SLA content Bring value and innovation to Public Safety through service and technology.
Information technology objectives of the agency 1. 2. 3. 4. 5. Provide service that our customers expect with innovation and value. Provide a safe and secure environment for Public Safety systems. Achieve financial targets. Strive for operational excellence, which includes streamlining organizational processes. Demonstrate to employees that effort and innovation are valued.
Agency Business Objectives that have IT projects supporting them We are committed to continuous improvement as we focus on our goals and objectives, which include 1. Strengthening and securing Infrastructure. 2. Emergency Preparedness, Response, and Recovery. 3. Criminal Interdiction. 4. Roadway Safety, Education. 5. Efficiency through process improvement. 6. Maintenance of criminal, driver, and related records.
Page 1 of 7
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Cyber security and information protection are one of Public Safetys highest priorities. Cyber-attacks across the country continue to rise and are becoming increasingly sophisticated. In response Public Safety has implemented additional security controls and protocols governing the collection, processing, storage, and dissemination of data containing personal information. Criminal Justice agencies are moving to systems that electronically collect, transmit and store Justice related records. This continues to improve efficiency and increase the accuracy of data. Electronic processing has enabled compliance with timeliness guidelines being imposed by rules and regulations. Due to recent legislation, Agencies will be required to submit traffic accident and citation data electronically. Supporting this requirement will require resource dedication to the transition through the coming year. Applicant background requests continue to grow due to increased requirements in the State and business level. The Real ID Act is driving a greater level of scrutiny used for issuance of drivers licenses. Documents used in this process must be stored digitally. Utah is in the fourth year of enforcing the new requirements for drivers. After five years all current driver license holders should have been through the new process. AAMVA (the system used to communicate with other states) is undergoing changes to their system to facilitate requirements of Real ID. Crime Lab continues to deal with ever increasing workloads. They are continuing to implement new technology that will improve processing, security and tracking of evidence.
Page 2 of 7
Describe the Agency business changes that will occur as a result of these impacts Driver License continues to reprocess all license holders in the state using processes that are enabled through a new driver license system. Driver License is implementing new and enhanced communication methods related to AAMVA interactions with other states. The Bureau of Criminal Identification continues to be the conduit for Criminal Justice Information; they are a coordinating partner in the transition from paper processing to electronic transfer of criminal justice related records. With new legislation implemented by the legislature, electronic submission traffic accident and citation data will increase. Deployments of new applications that support the Automated Fingerprint Identification System (AFIS) and Applicant Background Check System (ABC) have resulted in significantly reducing the time to process fingerprint submissions and applicant background checks. These new systems will help BCI accommodate the increased workload. The Fusion Center is tasked with analyzing information from various sources to make statewide notifications for law enforcement. In response to increased cyber-attacks, DTS technical staff and SIAC analysts continue to working closely so that timely and accurate information can be distributed to Law Enforcement. Describe the Information Technology Impact that will occur due to these changes Business requirements have moved Public Safety into several new technological areas. 1. Transition to web based applications using service oriented architecture. 2. Reliance on technology requires a higher level of reliability; redundant systems have been installed in Richfield to ensure that services are always available. Other ways to increase reliability will continually be explored. 3. Business processing that includes accuracy and completeness checks, electronic routing of records to ensure that state entities receive information in a timely manner. 4. Due to the identity sensitive nature of Public Safety data, advanced security measures have been and will be continuously implemented. List any performance measures used by the agency for implementing the agencys information technology objectives. System availability is measured using automated tools that alert and document any diminished level of service. Calls for service are recorded and analyzed to ensure that service levels agreed to are met. New projects are tracked using project software outlining costs, deliverables and ensure timelines are met.
Page 3 of 7
Accomplishments of FY2013 Driver License Rewrite a) b) c) d) e) f) g) h) i) j) k) l) m) n) Problem Driver Pointer System (PDPS) Rewrite - moved off the mainframe Commercial Driver License System (CDLS) Rewrite - moved off the mainframe CDLS 5.2 Modernization Medical Review Rewrite Hearings Rewrite Points Rewrite MVR Rewrite Renewal by Internet and Mail Rewrite Online Address Change Rewrite Completed Driver License Purge project New Court Ordered Suspension system Defensive Driving Course Rewrite New interface with Corrections for Sex Offenders Major upgrades to Ignition Interlock Device System
BCI/UCJIS Rewrite a) b) c) d) e) f) g) h) i) j) k) l) m) n) Implemented new Statewide Warrant system Implemented new Automated Fingerprint Identification System Implemented new Applicant Background Check System Major development efforts to rewrite NCIC Major development efforts to rewrite NLETS Submission of Protective Orders to NCIC Submission of Mental Gun Restriction records to NICS Major development efforts to rewrite criminal justice Driver License applications Implemented system to collect domestic violence information for analysis Implemented new Table Maintenance application Implemented Electronic Submission of Impound Records application Developed geocoding application that consumes AGRC services for addresses Implemented Online Renewal for Concealed Firearm Permits Enhancements to Statewide Warrants to obtain addresses from external sources
System upgrades a) Upgraded Informix to new major release b) Moved database servers to new hardware. Includes new replication grid. c) Major upgrade to Web logic Application Servers
Page 4 of 7
Describe IT Involvement in coordination efforts with other State and Local government entities The Department of Public Safety supplies an information gateway between Local Criminal Justice Authorities and Federal Agencies. The Bureau of Criminal Identification provides access to Federal, State, and Local criminal justice information. BCI works closely with CCJJ to ensure coordination with other justice partners. Driver License is member of AAMVA and interacts with Federal, State, and Local agencies to ensure that Federal and State regulations are enforced. BCI recently released a new applicant background check system that enhances the current system used by state, local and private sector agencies qualify. The new application provides the ability to be notified of events that occur post-employment. DTS, DPS and Federal Agencies are working together on a Cyber Task force to coordinate efforts cyber-crimes and activity. This group also shares information regarding cyber threats with state and local agencies.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives.
Public Safety is using private contractors in the rewrite of Public Safety systems (DL and BCI/UCJIS rewrite). This provides DPS a variety of resources utilizing the latest technologies. Highway Patrols Mobile Data System is an Off the Shelf, third party system purchased from a private company located in Utah. The system is expanding next year to include the State Bureau of Investigations. The system utilizes commercial data services to provide network connectivity in a mobile environment. Crime Lab is using an Off the Shelf, third party system to provide tracking for evidence processing within the Crime Lab. Highway Safety is using an Off the Shelf, third party system to track and administer grants provided to agencies involved in Highway Safety activities.
Page 5 of 7
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Statewide warrants are available online to the public. Concealed Firearms permits can be renewed online. Appointments for fingerprinting services can be scheduled online. Appointments for driver license issuance and renewal can be made online. Qualifying Drivers can renew online. Driver license histories can be purchased online. ID issued by Driver License can be validated online. Driver License emergency contact information can be added online. Accident reports from Highway Patrol can be purchased online by individuals involved in the accident. Public Safety provides real time Information to the Press via a web portal. Motor Vehicle safety inspections are purchased and performed online by safety inspection stations.
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. BCIs auditing section conducts regular audits of BCI systems to include transmission, storage and access. FBI conducts a complete audit of the UCJIS system every three years, this audit extends to local agencies that access BCI systems. Driver License conducts yearly audits to ensure compliance with DPPA, this includes transmission, storage and access. Crime Lab conducts audits bi-annually to maintain accreditation. These audits include transmission, storage and access.
Page 6 of 7
IT Budget Summary for Agency DPS Projects Application Maintenance DL System Maintenance UCJIS System Maintenance Driver License Re-Write BCI Rewrite Total $ 491,490 $ 737,235 $ 1,228,725 $ 600,000 (Public Safety and Grant Funded) $ 1,300,000 (Public Safety and Grant Funding) $ 4,357,450
Page 7 of 7
2014 IT Plan - DPS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DPS-FY14-Application Maintenance DTS Application Maintenance staff hours used to maintiain applications supporting Administration, Crime Lab, Highway Safety, SBI, UHP, etc. Mike Sadler Department candidate Maintain existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DPS


2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information BCI,FBI,PCI

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination None No
Risk/Severity
2014 IT Plan - DPS

Project Information
Name DPS-FY14-BCI-UCJIS Rewrite This is a multi-year project that is in year 2 of the project. Last year, Sales, Licensing, Warrants and AFIS were completed. New and udpated applications are provided via the Public Safety's web-based service-oriented environment that currently hosts Driver License and UCJIS. Applications for this year include Gun Checks, Concealed Weapons, and Criminal History. Description and Anticipated Benefits Additionally, interfaces to NCIC and NLETS use a ./ environment developed many years ago by Federal Agencies. These interfaces were written in "C" and are compiled for HPUX. As part of this project these services will be rewritten in Java and will use NIEM compliant XML. The new services will be hosted in the common Service Oriented environment currently used by Public Safety. This will be a Multi Year Project. Mike Sadler Division (or other dept. sub-unit) candidate; identify BCI Develop new application/product,Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DPS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,300,000.00 $0.00 None None

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $1,300,000.00 0
2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal State,Agency Personal Private Information BCI,FBI

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination None-Runs on existing enviroment No
Risk/Severity
2014 IT Plan - DPS

Project Information
Name DPS-FY14-DL Tablet Based Testing This is an FY13 Candidate that is rolling into FY14 because contracts were not completed in FY13. Purchase an Off the Shelf tablet based testing system. The system will allow Driver License the ability to electronically capture written and road skills testing data real-time. Phil Bates Division (or other dept. sub-unit) candidate; identify Driver License Other, please specify:
Purpose
04/10/13 06/30/14 None
2014 IT Plan - DPS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $600,000.00 $400,000.00 $0.00 $0.00 0
2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES None Agency None None

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DPS

Project Information
Name DPS-FY14-DL-Rewrite Final Year in a Multi Year project (Business Process Automation) - Using technology Drivers License will enhance applications to automate tasks currently being handled by staff. Examples are assignment of points for violations, DUI actions, DUI hearings, insurance compliance, letter creation, etc. Mike Sadler Division (or other dept. sub-unit) candidate; identify Driver License Develop new application/product,Enhance existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DPS


2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal Agency Personal Private Information Federal Code or Regulation - Specify Driver Privacy Protection Act (DPPA)

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DPS

Project Information
Name DPS-FY14-Driver License Application Maintenance Maintain Driver License System - Licensing and Regulatory applications. Interfaces to AAMVA, NLETS, and State Agencies. Mike Sadler Division (or other dept. sub-unit) candidate; identify Driver License Maintain existing application/product
Description and Anticipated Benefits Project Manager Organizational Impact
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DPS


2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal Agency Personal Private Information PCI,Federal Code or Regulation - Specify Drivers Privacy Protection Act (DPPA)

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DPS

Project Information
Name DPS-FY14-Maintenance Contracts Yearly maintenance for sftware used by DPS. This includes IBM Informix (Database), Oracle Web Logic (Application Services), FatPot Mobile Software (Highway Patrol Mobile Office Application), Highway Safety Grant System, and Post Training Systems. Phil Bates Department candidate Maintain existing application/product,Maintain existing infrastructure
07/01/13 06/30/14 None
2014 IT Plan - DPS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $0.00 400,000 (Maintenance
2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State,Federal Agency Personal Private Information BCI,FBI,PCI,Other - Specify
Driver Privacy Protection Act (DPPA)

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DPS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DPS-FY14-UCJIS Application Maintenance Maintain UCJIS\BCI applications - Criminal History, Statewide Warrants, Concealed Weapons, Brady, Law Enforcement Access, NCIC, NLETS, etc. Mike Sadler Division (or other dept. sub-unit) candidate; identify BCI Maintain existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DPS


2014 IT Plan - DPS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information BCI,FBI,PCI

Yes
Yes
4 Hours
Yes
4 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DTS-AGRC-FY14 -- Billable Projects Digital mapping (GIS) and related services performed for client organizations at the legislatively approved hourly rate. Labor is about ~1174000.00 and ~30,000.00 is going to be reimbursible - Travel - maybe a little software. Bert Granberg Division (or other dept. sub-unit) candidate; identify AGRC Enhance GIS
Purpose
07/01/13 06/30/14 Projects added as needed
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,204,000.00 $0.00 No NO

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $1,174,000.00 $0.00 30,000.00
2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive NO NO Public,State,Federal Public,State,Agency None None

No Project Work
No-Time to recover
Weeks to Months
NO-Explain
Weeks to Months
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs No negetive Impacts No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-AGRC-FY14 -- County Cadastral The general purpose of this Funding reimbursement is for collection and delivery of Public Land Survey System section corner data as outlined in the Technical Direction for Acceptance and Analysis of Local Control Digital Data into BLM Cadastral Framework and/or enhancing the digital GIS Parcel Data Layer. $250,000.00 is passthru to the rural counties. AGRC is holding on to $50,000.00 for processing of the data. Sean Fernandez Division (or other dept. sub-unit) candidate; identify AGRC Enhance GIS,Collaboration with local government,Implement GIS
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive NO NO None Public None None

No None Required
No-Time to recover
Weeks, Months
NO-Explain
Weeks, Months
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Energy,Jobs same as current No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact DTS-AGRC-FY14 -- GIS Maintenance Contracts Payment for maintenance of ESRI software and other vendors software, this allows us to open help tickets and also to recieve upgrades to the geospatial software Bert Granberg Division (or other dept. sub-unit) candidate; identify AGRC Enhance existing infrastructure
Purpose
07/01/13 06/30/14 None
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $105,000.00 $0.00 No No

2014 IT Plan - DTS

Security Plan

Yes
No-Time to recover
Days to Weeks
Yes
Days to Weeks
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Jobs no more than current No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-AGRC-FY14 -- Lidar Partnership Acquisitions This Candidate will be used for Lidar Partnership cost sharing. Bert Granberg Division (or other dept. sub-unit) candidate; identify AGRC Enhance GIS,Collaboration with local government,Public/private partnership
Description and Anticipated Benefits Project Manager Organizational Impact
Purpose
07/01/13 06/30/14 N/A
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $600,000.00 $0.00 N/A N/A

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $0.00 Passthrough account used to track dollars against Lidar cost share.
2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive NO NO None Public,Agency None None

Yes
No-Time to recover
As soon as possible. Not urgent.
NO-Explain
As soon as possible. Not urgent.
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Energy,Jobs We will need some additional storage space to accomodate the Lidar data. No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-AGRC-FY14 -- SGID Data and Maintenance The State Geographic Information Database is a collection of geospatial data layers. In statute AGRC is required to coordinate and facilitate the update and maintenance of these data layers. Bert Granberg Department candidate Collaboration with local government,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $0.00 $0.00 NO NO

2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive NO NO Public,State,Federal Public,State,Agency None None

Yes
No-Time to recover
Days to Weeks
NO-Explain
Days to Weeks
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Same as current No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-Changepoint The currently used version of Changepoint (2010) is approaching end of support. DTS plans to upgrade to Changepoint 2012 Service Pack 1 in the first part of FY14. The new version supports multiple browsers and will be able to associate documents to specific projects, rather than just a shared document environment. A basic workflow methodology will also be implemented in the new environment, requiring certain templates and approvals throughout the lifecycle of each project. The costs outlined in this Candidate will cover licenses, implementation, development, operational and ongoing training and maintenance costs. Katie Rasmussen Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $100,000.00 $25,000.00 None anticipated No building block required

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $50,000.00 $25,000.00 $5,000.00 $20,000.00 None
2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None Agency None None

No Not an essential system
No-Time to recover
1 month
NO-Explain
1 month
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Jobs No impact anticipated No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-COMM-10G MONITORING TOOLS As DTS grows the network to meet agency business requirements, the network requires new monitoring tools. DTS will acquire new monitoring tools that will monitor a 10G network. Brenda Hulphers Cross-department candidate Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $80,000.00 $0.00 $0.00 $0.00 0.00
2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved monitoring of network Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-ABAJO PEAK Required funding in support of a communcations site improvement at Abajo Peak. The BLM Replaced building (FY13). All tenants requested to pay $100,000. DTS purchased generator ($36,000.00)--BLM asked and DTS agreed to pay for $50,000; to complete our obligation or share of the site improvement. Gordy Coles Cross-department candidate Enhance existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $0.00 0.00
2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Maintain Infrastructure Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-ACE REPLACEMENTS ACE Replacements - Used Radware appliances as cost basis at $25K each - 4 appliances with 2 per data center - $100,000; ACE is a Cisco ACE Application Control Engine Module for Cisco Catalyst 6500 Series Switches and Cisco 7600 Series Routers. These appliances are the nextgeneration load-balancing and applicationdelivery solution. Scott Peterson Cross-department candidate Enhance existing infrastructure,Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved Network Performance Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-COMM-CM SERVERS Cisco Call Manager platform requires additional servers for expansion of Unified Communications (UC) buildout. These blade servers are for the Netapp shelf for increased UC capacity. Bryan Luong Cross-department candidate Maintain existing application/product,Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Maintain Infrastructure Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-COMM-DWS FIREWALL REFRESH The Department of Workforce Services (DWS) requires a Juniper Firewall Refresh in order to maintain current firewall security. This allows business continuity and continuned reliability. Scott Peterson Cross-department candidate Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved Network Security Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-COMM-FIREWALLS To ensure secruity requirements, DTS is installing firewallls to protect resources from compromising attacks. The Data Center encryption project includes hardware necessary to connect to hosting switches. Scott Peterson Cross-department candidate Enhance existing infrastructure,Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO None None None None

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved Security Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-GEO HUBS Wide Area Network (WAN) Geographic Hub Upgrade - Remote WAN locations connect to Regional Geographic Hubs. These hub locations provide redundant communications circuits to both the Salt Lake and Richfield Data Centers. Geo-hubs are critical to the network, and need to be built with high bandwidth, high performance infrastructure and the ability to support multiple transports. This project will upgrade existing Cisco series 7200 routers (older routers) with new higher capability Cisco ASR routers. Up to five of the thirteen geo-hubs will be upgraded as part of this project. Solutions Engineers will coordinate site upgrades with the field and NOC staff. Project assignments include engineering, procurement, and installation. Brenda Hulphers Cross-department candidate Enhance existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $137,000.00 $0.00 $0.00 $0.00 NA
2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved network services Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-LAN UPGRADES Projects identified for this candidate improve state network quality and reliability through rolling upgrades of aging hardware supporting our network infrastructure. Continue rolling-upgrades of LAN infrastructure to normalize spending; supporting VoIP capabilities. Brenda Hulphers Cross-department candidate Enhance existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $500,000.00 $0.00 $0.00 $0.00 NA
2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved Network Reliability Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-MOE FIBER Users of the state WAN continually require more bandwidth. Activities such as the recent data center consolidation cause an increased amount of data to traverse the network, as applications and data are no longer local to the user. As more and more services are offered via the web, the data network is becoming more critical, while at the same time more congested. Compounding the issue of rising network traffic, real-time services such as voice and video are being put onto the data network. Bandwidth requirements continue to rise, with demand coming from several different sources. Brenda Hulphers Cross-department candidate Enhance existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved bandwidth/productivity Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-COMM-PANORAMA Panorama is a centralized security management system that provides global control over a network of Palo Alto Networks next-generation firewalls. This project allows for fail-over capabilities. Scott Peterson Cross-department candidate Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved Network Control Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-SIP TRUNKING Sessions Inititated Protocol or SIP trunking will provide optimal connectivity via our service provider for our expanding Voice Over IP (VoIP) project. Project includes initiating process for SIP Trunking: DSP for SL and RF Session Border Controllers. Scott Peterson Cross-department candidate Enhance existing infrastructure,Enhance existing application/product
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved connectivity in support of IP/UC initiatives Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-COMM-UNIFIED COMMUNICATIONS Year 2 of migrating telephony service to UC platform; state agencies will be migrated to new platform as funds and environmentals allow. Includes the purchase of DSPs, gateways, licenses and other infrastructure needs. Scott Peterson Cross-department candidate Maintain existing application/product,Enhance existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved Communications Services Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-COMM-UPS Year two of a rolling plan for a refresh of Uniteruptible Power Supplies throughout the state. Contract awarded in anticipation on FY14 funding. Scott Peterson Cross-department candidate Maintain existing application/product,Maintain existing infrastructure
07/01/13 06/30/14 NA
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan

No NA
No-Time to recover
NA
NO-Explain
NA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Business Continuity Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-INFRA-EDS-Enterprise Desktop This candidate continues to implement desktop virtualization. Debbie Naegle Department candidate Enhance existing infrastructure
07/01/13 06/30/14 improved service desk operations, virtual desktop, etc.
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,500,000.00 $100,000.00 Not required Not required

2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None State None None

Yes
Yes
1 hour
NO-Explain
1 hour
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Improved service desk operations, virtual desktop implementation, cost savings. No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-INFRA-EHS-HOSTING-Enterprise Storage and Backup Adding additional storage to both the SAN and the NAS environments. Expanding and improving the backup enviroment with additional and upgraded tape drives. Richard Madsen Department candidate Enhance existing infrastructure
07/01/13 06/30/14 N/A
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,700,000.00 $0.00 N/A N/A

2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Public,State,Federal State None None

No N/A
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Additional capacity No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-INFRA-EHS-HOSTING-Guardium Purchasing and implementing Guardium to encrypt State of Utah data that has been identified as restricted and is not currently encrypted by another approved encryption method. Richard Madsen Department candidate Enhance existing infrastructure,Enhance existing application/product
05/15/13 06/30/14 N/A
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $2,000,000.00 $0.00 N/A This is considered part of the Security Enhancement building block

2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO None Agency None None

No N/A
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination N/A No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-INFRA-EHS-HOSTINGHardware/software Maintenance Vendor maintenance costs for previously purchased software and hardware. Richard Madsen Department candidate Maintain existing infrastructure
07/01/13 06/30/14 N/A
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,500,000.00 $0.00 N/A N/A

2014 IT Plan - DTS

Security Plan

No N/A
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination N/A No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-INFRA-EHS-HOSTING-Server Replacement Increase capacity for both the Blade sever environment and the stand alone servers and replace blades and servers that are no longer covered by warranty. Richard Madsen Department candidate Enhance existing infrastructure
07/01/13 06/30/14 N/A
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO None State,Agency None None

No N/A
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Improved capacity No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-PMO-Enterprise Project Workflow As DTS implements a new version of its Project Portfolio Management (PPM) tool in FY2014, we will also be implementing new basic project workflow. 1. New Candidates will be pulled into an automated report for review, prior to adding them to the IT Plan. 2. Before a project can move into "Track and Manage" phase, minimal documentation will be checked. 3. Once in "Track and Manage" phase, all changes to timeline, budget or hours will be baselined. All changes must be recorded and approved. 4. When the project manager is ready to close a project, the project manager will fill out a closeout template and set the project to a pending status. After reviewing the documentation, the Project Management Office (PMO) will move the project to a closed status. 5. The PMO will create a project audit method and reporting mechanism. Doug Chander Cross-department candidate Enhance existing infrastructure
07/01/13 06/30/14 N/A
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $0.00 $0.00 N/A N/A

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $0.00 N/A
2014 IT Plan - DTS

Security Plan

No N/A
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Improved project performance. Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-SolDel-Agency Support Provide application development and support services to other departments and agencies. Darcie Trimble Department candidate Develop new application/product,Collaboration with local government,Maintain existing application/product,Enhance existing application/product 07/01/13 06/30/14 The requirements have not yet been determined.
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,600,000.00 $0.00 The requirements have not yet been determined. The requirements have not yet been determined.

2014 IT Plan - DTS

Security Plan

No The requirements have not yet been determined.
No-Time to recover
The requirements have not yet been determined.
NO-Explain
The requirements have not yet been determined.
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs The requirements have not yet been determined. No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name DTS-FY14-SolDel-Oracle Maint This candidate has been created to document the FY14 maintenance expenses associated with delivering a Shared Oracle Environment. There are many State Agencies that use Shared and Dedicated Oracle environments provided by DTS Database Servvices. Dean Zumbrunnen Department candidate Maintain existing infrastructure
07/01/13 06/30/14 N/A
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $323,164.79 $323,164.79 None N/A

2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State Medical HIPPA

Yes
Yes
This is determined by the needs of the Department
NO-Explain
This is determined by the needs of the Department
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination The Oracle Shared Product Offering depends on infrastructure operations. No
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-SolDel-Resource Optimization This candidate is to provide augmentation of Solutions Delivery staff by temporary consultants whenever there is a need. (Either due to a shortterm spike in demand or a temporary shortage of permanent resources). Geoff Arnold Department candidate Develop new application/product,Enhance existing application/product
07/01/13 06/30/14 Not applicable.
2014 IT Plan - DTS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $2,000,000.00 $0.00 Not applicable. Not applicable.

2014 IT Plan - DTS

Security Plan

No This candidate is not for a specific project.
No-Time to recover
This candidate is not for a specific project.
NO-Explain
This candidate is not for a specific project.
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs This candidate is not for a specific project. Yes
Risk/Severity
2014 IT Plan - DTS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DTS-FY14-SolDel-SQL Serv This candidate has been created to document the FY13 costs associated with expanding the MS SQL Server envionment to accomidate projected growth. This includes software licenses and AD HOC support. Dean Zumbrunnen Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DTS


2014 IT Plan - DTS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State Personal Private Information None

No Departments using this shared service have their own plan.
Yes
This depends on department. Critical recovery applications are mirrored to Richfield
Yes
This depends on department. Critical recovery applications are mirrored to Richfield
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination The shared dataabase environments are dependant on infrastructure operation services. No
Risk/Severity
Agency
Department of Veterans Affairs
Agency Mission Statement We are the state agency that assists former and present members of the U.S. Armed Forces and their dependents in preparing claims for and securing such compensation, hospitalization, educations and vocational training, and other benefits or privileges to which they may be entitled under Federal or state law or regulation by reason of the service in the military
Statement of Agency IT Vision/Mission that reflects SLA content
Information technology objectives of the agency The Department of Veterans Affairs is primarily focused on outreach to the tens of thousands of military veterans in Utah. By increasing awareness of state and federal benefits and opportunities, and assisting veterans and survivors in applying for these benefits, the state supports its veteran population. In order to keep veterans apprised of the intimidating and dynamic federal VA benefits morass, the DVA has developed a Veterans Tracking Database. This database allows voluntary registration by veterans. This database improves the effectiveness of outreach efforts allowing specific demographics to be targeted with applicable opportunities instead of relying only on mass media efforts.
Agency Business Objectives that have IT projects supporting them Veterans Tracking Community Outreach
Page 1 of 3
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The aging populations of the Korean Conflict and Vietnam War are moving to assisted living centers and requiring a significant amount of health care. As these veterans become unable to care for themselves or navigate and apply for VA benefits, the DVA becomes increasingly critical. In addition to these populations, the suicide rates of current service members and recently retired members are of deep concern to the military. The incoming Executive Director has laid out an aggressive plan to adjust and focus outreach efforts to become more efficient and effective at ensuring veterans get needed and earned assistance.
Describe the Agency business changes that will occur as a result of these impacts It is highly likely that the agency will move to a new facility in the next 2-3 years. There will also be a stronger emphasis on outreach media specifically social media and the DVA website.
Describe the Information Technology Impact that will occur due to these changes The DVA has been very happy using web developers and designers from the DTS Solutions Group. While the impact should not be overwhelming, requests for developer time will be more consistent than they have been in the past. If the agency moves, it will need DTS support to set up IT infrastructure and move IT equipment.
List any performance measures used by the agency for implementing the agencys information technology objectives.
Page 2 of 3
Accomplishments of FY2013 Security upgrade on the Veterans Tracker separating PPI from non-sensitive information
Describe IT Involvement in coordination efforts with other State and Local government entities DVA works with Veterans outreach coordinators within DWS and with the federal counterparts in the VA
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Veterans registration is done exclusively online through a web form
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. DVA utilizes developers from the DTS Solutions Group
Page 3 of 3
2014 IT Plan - DVA

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose Scott Wolford Department candidate Enhance existing application/product DVA-FY14-VTS
07/01/13 06/30/14 N/A
2014 IT Plan - DVA


2014 IT Plan - DVA

Security Plan

Yes
No-Time to recover
Recovery time stipulated in the SLA
NO-Explain
Recovery time stipulated in the SLA
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination Maintenance/Enhancments No
Risk/Severity
Agency
Department of Workforce Services
Agency Mission Statement DWS Cornerstone Principles Jon Pierpont, Executive Director, has outlined four cornerstones to ensure that "DWS will be the best-managed state agency in Utah." Operation Excellence Exceptional Customer Service Employee Success Community Connection Statement of Agency IT Vision/Mission that reflects SLA content Provide timely, accurate and quality service to customers. Reduce unplanned downtime Achieve a high level of customer satisfaction Provide state of the art Technology solutions that support the agency goals
Information technology objectives of the agency Provide maximum system availability Build software that supports business processes with good functionality that is easy to use Provide quick and thorough response to any problem Be cost effective Provide new and innovative technical solutions for DWS, that will help them reduce costs
Agency Business Objectives that have IT projects supporting them Unemployment Insurance Benefits (CUBS) Unemployment Insurance Tax (CATS) Employment and Case Management (UWORKS) Eligibility (eREP, eFIND, eSHARE, ePACMIS) ESD TOS (myCase, eREP) Imaging (Content Manager) Federal Projects (QCEW, Projection Suite, FLC data) MIS Reporting DWS web home page (jobs.utah.gov) UtahFutures (In partnership with USOE, Higher ED and UCAT)
Page 1 of 5
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The economy has started to rebound however there are still demands for assistance due to the downturn in the economy. Affordable Care Act (Federal) has a requirement to be implemented by the end of 2013. It is estimated that ACA will increase the number of Medicaid clients substantially. We continue to move to more services to on line activities. We expect numerous policy changes from the feds. Increased cyber attacks triggered more security awareness on the part of DWS. With the economy improving, Utah employers have an increased demand for some skills; i.e. medical, technical, engineering, etc.
Describe the Agency business changes that will occur as a result of these impacts DWS plans on major operational and technical changes in Workforce Development. DWS has asked all the Service Areas to focus on getting jobs for those currently on public assistance. DWS is implementing TOS projects for ESD, WDD and UI. This will likely require changes in the workflow for all three of these areas, DWS is working the DoH, GOED and other on what direction the State wants to take with Health Care Reform. Effective July 1, 2013 housing will integrate more with DWS. DWS will implement a new contact center to support the increased calls from ACA and support changes in the Unemployment Division.
Describe the Information Technology Impact that will occur due to these changes DTS will continue to overhaul our web job matching program this fiscal year. DTS continues to enhance myCase. We need to remain nimble and ready to address policy changes needed for the three DWS TOS projects as well as changes needed for Health Care Reform. The DTS CUBS team has started a re-write to move away from Versata. DTS will work closely with DWS management to find and implement functionality which will save federal money. The staff at DWS/DTS will inherit the IT projects from housing. DTS will continue to work closely with DWS in the design and development of the GUI on all DWS web applications. Implementation of the contact center will require application, infrastructure and telecommunication staff.
Page 2 of 5
List any performance measures used by the agency for implementing the agencys information technology objectives. Service level agreements are used to measure IT objectives. They are reviewed monthly with the DWS deputy director. Focus is on uptime percentages and performance. We provide a project dashboard to the DWS policy Group.
Accomplishments of FY2013 Significant enhancements have been made to myCase. We installed several pieces of electronic verifications. All of the DTS development teams moved to the Agile methodology. Moved several teams to Clear Quest to get a common work repository. The Infrastructure team installed over 1000 VDI thin client machines around the State. DTS assisted DWS in numerous major office relocations and remodels. The UI applications continue to receive national recognition. In FY 2013 DWS was recognized by the Department of Labor as the top performing State in the areas of UI Benefits, Tax and Appeals. They received the Triple Crown Award for two years in a row. We continue to support the Projection Suite software in the majority of the States around the country. We continue to work on the QCEW federal reporting re-write. We developed the software necessary for DWS to expand their new Pay-For-Performance programs. Expaned the new internal security request system for DWS called SAMS. Added numerous new capabilities to the DWS OCR system for imaging. Developed and deployed the new REA system. Implemented a drug testing system for WDD. Moved UI and UWORKS to the JPMorgan Ucard. Developed the TOP system for UI. This has resulted in millions of dollars in collections from the IRS. Developed and implemented the one pay system for eREP. This eliminated the large a batch process. Continued to work on the design and development of the Utah Futures application. DWS worked with DTS to pilot the Guardium product for data encryption. Started the re-design of the all DWS web sites. Installed a new version of Web grants that DWS will use for tracking contracts. Completed serval audits (IRS,D&T,IBM,etc)
Page 3 of 5
Describe IT Involvement in coordination efforts with other State and Local government entities De Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. County housing agencies for eligibility purposes. We work closely with DWS business partners and community advocates to meet the needs of DWS clients. We work with many private and public employers to gather job openings to be posted on our UWORKS web site. DWS sits on a Utah Futures committee with Public and Higher Education. We share eligibility data and have numerous interfaces with DoH, DHS and ORS. We are develoing the new UtahFutures system in partnership with Education We work with Public Safety to get access to drivers license data. We assisted DoH and DHS with their data warehouses. We share employer data with Commerce, Tax Commission and some cities in our one stop employer registration. Our collections system interfaces with courts. We have numerous interfaces with State Finance. Our eFIND system interface with numerous State, local and federal entities. UWORKS shares data with Voc Rehab. We share data with the Dept. of Labor and Workmans Comp. We do the data gathering for ORS new hire data. We provide unemployment data to numerous State agencies. We have an interface with Tax Commission for CHIP.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Unemployment claimants can file for unemployment online as well as get 95% of the services offered by the division. Employers can conduct their Unemployment tax activities online including registering, filing quarterly reports, paying their taxes. etc. Job Seekers and employers can search and post jobs online. The myCase web now provides eligibility customers the ability to register online as well as complete reviews, update their data and view correspondence. Payments for CHIP premiums, spend downs and overpayments can be made via the web. We now provide the majority of our customers the ability to get their correspondence from DWS via the web. We provide access to labor market information via jobs.utah.gov. The UtahFutures web applications provides students the ability to plan their education and career goals on line.
Page 4 of 5
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. DWS Audit committee will be doing several audits through out the year. Most of the audits will be application specific. There is no plan at this time to do an overall audit of the security standards.
IT Budget Summary for your Agency Our FY 2013 budget with DWS is $26,322,576. We expect to be about $2.4 million under this amount when the books are closed for the fiscal year. The proposed IT budget for FY 2014 is $34,040,845. The total IT budget is greater than the FY13 budget due to the Affordable Care Act.
Page 5 of 5
2014 IT Plan - DWS

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose DWS-FY14-Administrative-Projects This candidate consists of Oracle DBA support and project management support. Oracle licensing for all DWS Oracle databases. It also covers Careers Management System (CMS) which DWS uses to track training for employees. Mary Fornelius Department candidate Develop new application/product,Enhance existing infrastructure,Enhance existing application/product
07/01/13 06/30/14 Provide DBA support
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,263,707.00 $1,263,707.00 NA none

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $455,450.00 $500,857.00 $111,000.00 196400 (communications and ivr lines)
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES None Agency Personal Private Information SSA

Yes
Yes
24 hours
Yes
24 hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Database storage No
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-Content Manager Imaging DWS Content Manager Imaging System is an Electronic Content Management System (ECMS) used to capture, categorize, and view documents for Eligibility supportive services, Employment Counseling case management, Human Resources, and Finance. Business purposes for this system include Eligibility compliance, case management, data sharing, auditing, document management and storage, monitoring overpayment documents, and processing accounts payables. DWS Content Manager Imaging System interfaces with DWS core business systems (eREP, UWORKS, PACMIS, and Data Warehouse) and is used by DWS, DHS, and DoH workers.Content Manager Imaging allows workers across the state to view documents electronically without the need of a paper copy. These documents are interfaced and integrated with DWS and other State agency applications to allow for improved employee efficiency. Approximately 12,000 documents are scanned and stored in Content Manager each working day with the use of document capture programs such as Kofax and DWS Capture. Major Projects for FY13 Maintenance for existing functionality Adhere to Federal and State Policy changes Support required imaging functions for new agency projects being developed Kent Rimmasch Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Maintain and enhance the imaging system to meet the needs of DWS
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $605,894.00 $598,804.00 NA None

2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State,Agency Personal Private Information,Medical,Financial-bank accounts routing information,Credit Card HIPPA,SSA

Yes
No-Time to recover
24 hours
NO-Explain
24 hours
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-Data Warehouse The Data Warehouse is a repository for most of the data The Department of Workforce Services needs to create Management and Operational Reports. DTS uses an array of processes to capture data. One software product is currently being used for reporting, Cognos. These systems give the Data Warehouse the ability to present the reports in a web environment. The data warehouse provides a repository of data for state, federal, and ad hoc reporting for DWS. Approximately 500 people use the reporting capabilities in Cognos with over 2,000 more expected to gain access to them within the next 12 months. It also provides address cleansing for most major DWS applications and is expected to handle the address cleansing for all DWS applications in the future Kent Rimmasch Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Enhancements to meet DWS needs
2014 IT Plan - DWS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $307,489.00 $1,069,098.00 $55,000.00 10,000 (ITS CICS CPU) and 25,000 (Storage and Servers) Total: $35,000
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal State,Agency Personal Private Information,Medical SSA,IRS

No Not required
No-Time to recover
24 Hours
NO-Explain
24 Hours
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education,Jobs Need additional space on the SAN esimated to increase by 2.5TB No
Risk/Severity
Risk Level Severity Level High Low
2014 IT Plan - DWS

Project Information
Name DWS-FY14-eFind eFind is a web-based application that returns information for clients active on a eREP case. eShare is a web-based application that returns information for clients have been active on PACMIS, eREP, UWORKS, or Unemployment cases. This information is either received from other sources and stored in the DWS Data Warehouse, or retrieved directly from the source in real time. Cindy Layton, eREP Manager Department candidate Develop new application/product,Enhance existing application/product
07/01/13 06/30/14 n/a
2014 IT Plan - DWS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $292,800.00 $0.00 n/a
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Federal Agency None None

Yes
No-Time to recover
7 days
Yes
7 days
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs n/a Yes
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-eREP eREP is an inter-agency application providing efficiencies and eliminating redundancies for mission critical programs of the Department of Workforce Services, Department of Health and the Department of Human Services. eREP determines eligibility for these programs: Financial, Medical, Medicaid, Child Care and Food Stamps. Projects for FY14 ACA Medical Expansion and connection to the Federal Hub. CURAM Conversion, continue to rework the framework of eREP moving away from the CURAM system, improves overall performance and offers new ways for the system to affectively enhance the staff workload (less screens, easier mode to make changes within the system, particulary correspondence) Cindy Layton, eREP IT Manager Cross-department candidate Enhance existing infrastructure,Enhance existing application/product
07/01/13 06/30/14 Adhere to Federal Requirements, On-Line application, Other enhancements
2014 IT Plan - DWS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $1,412,096.00 $2,100,012.00 $7,554,023.00 $4,175,172.00 0
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information,Medical,Financial-bank accounts routing information HIPPA,SSA,BCI,IRS

Yes
Yes
24 hrs
Yes
24 hrs
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Support to maintain servers and database Yes
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-HCD Housing and Community Development (HCD) have several applications: Webgrants - is purchased software used to administer grants and contracts. The software was developed by Dulles Technology. HDC has a maintenance and enhancement contract with Dulles Technologies. State DTS houses and administers the hardware (servers). Webgrants II - is purchased software used to administer State Energy assistance &Lifeline (SEAL - HEAT LIHEAP) programs. The software was developed by Dulles Technology. HDC has a maintenance and enhancement contract with Dulles Technologies. State DTS houses and administers the hardware (servers). HDC has a website http://housing.utah.gov/ that was Developed by DTS resources. HDC provides and maintains the content. Utah Affordable Housing Data Base- . This is a searchable database used to help people find affordable housing. Kent Rimmasch Department candidate Develop new application/product,Collaboration with local government,Maintain existing application/product,Maintain existing infrastructure,Enhance existing application/product 07/01/13 06/30/14 Enhancments to meet prioritized needs
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $507,924.00 $507,924.00 N/A None

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $400,000.00 $62,924.00 $0.00 45,000 (ITS Disk Storage, Laser Printer, etc)
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information,Financial-bank accounts routing information,Credit Card PCI

No HCD does not have a business resumption plan
Yes
3 days
Yes
3 days
Yes
Project Impact
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-IVR The Interactive Voice Response (IVR) system provides automated telephone response to several different Department of Workforce offices and divisions. It connects callers with selfselected services for customers of the Unemployment Insurance Claims Center and the Eligibility Services divisions. It also has a service that currently provides pop ups to the UI Claims Center staff to open appropriate screens for service reviews. There are more than 15 different applications that route calls through DWS. Clay Peacock Department candidate Develop new application/product,Maintain existing application/product,Maintain existing infrastructure,Enhance existing application/product 07/01/13 06/30/14 Provide enhancements and maintenance for IVR requirements
2014 IT Plan - DWS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $48,000.00 $28,300.00 $159,030.00 $0.00 $126,400 IVR Agents
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES None Public Personal Private Information SSA

No Currently there is not an IVR system at the Richfield site
Yes
5 days
NO-Explain
5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs depends on new call center No
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-LMI-Contracts The Federal Contract Projection Suite software is the reporting tool nationwide used to gather Labor Market Statistics for all states. Utah is contracted with the National Department of Labor & Bureau of Labor Statistics to administer the federal program. Gary Ray Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DWS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $500.00 $18,451.00 $671,639.00 $0.00 $13,795 (Travel - 10,500, Training - 3295)
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical NO NO Federal Public,Agency None Other - Specify
US DOL Data Management Requirements

No Not in the Federal Contract
No-Time to recover
One Week
NO-Explain
One Week
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-QCEW Develop integrated QCEW (iQ) system and maintain EXPO mainframe QCEW system.. The QCEW program serves as a near census of monthly employment and quarterly wage information by 6-digit NAICS industry at the national, State, and county levels. This is a National program funded by Department of Labor, Bureau of Labor Statistics. It is currently written in COBOL/CICS and is hosted in New Jersey. It is currently being used by 39 states but will be used by all states after it is rewritten in .NET. Nate Ober Department candidate Develop new application/product,Maintain existing application/product
07/01/13 06/30/14 Currently runs as a mainframe system in New Jersey. Department of Labor will host the new .NET application
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $2,284,844.00 $2,284,844.00 NA NA

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $16,542.00 $19,509.00 $629,240.00 $1,583,738.00 $35,815 ( travel - 28,500, comm - 2100, off equip - 1,920, training - 3295)
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES Federal Agency None Other - Specify
This must meet the guidelines of the Dept of Labor; Bureau of Labor Statistics

Project has a Federal or State requirement for a Written Business Resumption Plan Project has a Written Business Resumption Plan Project has a business requirement for 24/7 No No This system was developed for the US-DoL Bureau of Labor Statistics. They would be the ones to provide any business resumption plan. No-Time to recover
5 days
NO-Explain
5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs This system does not run in the state of Utah. No
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-UI-CATS The Department of Workforce Services CATS application is the Unemployment Insurance (UI) employer tax collection management system for the State of Utah. It handles all aspects of UI tax from collection, deposits, garnishments, liens, quarterly reports, and wage reporting. Robert Love Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Maintain and enhance the system to meet the needs of DWS
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $2,340,001.00 $700,000.00 n/a no

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $5,000.00 $93,676.00 $1,221,749.00 $1,019,576.00 0
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Financial-bank accounts routing information IRS

Yes
Yes
24 Hours
Yes
24 Hours
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs n/a No
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-UI-CUBS The Department of Workforce Services CUBS application is the Unemployment Insurance (UI) Benefits payment management system for the State of Utah. It handles all aspects of UI Payments including Utah claims, federal extensions, federal stimulus payments, disaster claims, and any other ad-hoc payments that congress authorizes. In addition the CUBS system has an integrated Appeals system that processes appeals for both UI Benefits and Tax. Bret Baker Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 none
2014 IT Plan - DWS


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $20,000.00 $164,600.00 $1,272,938.00 $1,019,576.00 0
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information,Financial-bank accounts routing information SSA

Yes
Yes
24 Hours
Yes
24 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-Utah-Futures On May 17, 2011 Governor Herbert issued an executive order to establish the Utah Futures Steering and Executive Committees. These committees consist of representatives from numerous agencies and educational institutions. The Executive Committee decided to create a new UtahFutures web site. This web site will be used by students, parents and educators to help Utah students to establish education and career goals. It will also provide the tools to help them achieve these goals. The ultimate goal of Governors office is that 66% of Utahs adult population will have some form of post-secondary education by the year 2020. Mary Fornelius Department candidate Develop new application/product,Enhance existing infrastructure,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,698,950.00 $0.00 NA None

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $505,000.00 $377,554.00 $814,896.00 1,500 software maintenance for contractors
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information None

No will be determine when the system is developed
Yes
5 days
NO-Explain
5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Jobs Still being decided as architecture gets defined may need servers No
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-UWORKS Maintenance and enhancements of the UWORKS job search and case management system. This includes both the internal mediated application and the self service online job application. The mediated application is used by employment counselors across the state in DWS offices. They assist customers in receiving training so they can find jobs. The website is used by customers searching for jobs and employers posting jobs. Mary Fornelius Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Enhancements to the UWORKS system to meet the needs of DWS
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $1,113,645.00 $796,660.00 NA NA

2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Public,Agency Personal Private Information SSA

Yes
Yes
10 days
NO-Explain
10 days
Yes
Project Impact
Risk/Severity
2014 IT Plan - DWS

Project Information
Name DWS-FY14-WEB Develop and enhancements of DWS websites (mainly jobs.utah.gov and dws.utah.gov). This includes web development outside of CUBS, CATS and UWORKS. The applications serve both DWS and the public. The applications range from small to large. Chad Thompson Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Develop and enhancements of DWS websites (mainly jobs.utah.gov and dws.utah.gov)
2014 IT Plan - DWS

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $515,587.00 $400,000.00 NA None

Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $1,300.00 $419,943.00 $93,960.00 384.000 (desk phone for contractor)
2014 IT Plan - DWS

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information,Medical,Financial-bank accounts routing information HIPPA,SSA

Yes
Yes
5 days
NO-Explain
5 days
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education,Jobs None No
Risk/Severity
Agency
Governors Office of Economic Development
Agency Mission Statement To nurture an environment where Utah companies can be successful and the business community can create jobs that raise Utahs citizens standard of living.
Statement of Agency IT Vision/Mission that reflects SLA content The mandate for the Governors Office of Economic Development is to provide rich business resources for the creation, growth and recruitment of companies to Utah and to increase tourism and film production in the state. Having a cutting-edge IT infrastructure allows the office to accomplish this mandate through web services, SaaS resources, and robust and secure databases.
Information technology objectives of the agency Marketing through digital media Tracking and publishing economic indicators Cooperation between the office clusters building office synergy The evaluation and awarding of corporate incentives to business relocating to or expanding operations in Utah
Agency Business Objectives that have IT projects supporting them Marketing through digital media Tracking and publishing economic indicators Cooperation between the office clusters building office synergy The evaluation and awarding of corporate incentives to business relocating to or expanding operations in Utah
Page 1 of 4
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Because of Utahs ability to weather the storm of the economic downturn far better than most of our sister states, the economic instability moving forward affords GOED rich opportunities. It is anticipated the national and international corporate recruitment efforts will at least be maintained at current levels if not increase. The success of the Film Commission in recruiting film makers to utilize our states magnificent scenery and to tie in film promotional efforts with our own Big 5 Tourism advertising appears to expand operations. In addition GOED will be taking a primary role in establishing the recently announced STEM centers.
Describe the Agency business changes that will occur as a result of these impacts There is potential for staffing at GOED to increase dramatically depending on future funding. It is not anticipated that GOED will lose any funding.
Describe the Information Technology Impact that will occur due to these changes Most of the DTS investment in GOED is related to employee support and website maintenance. GOED is completely replacing the business.utah.gov site in 2013 and DTS will maintain that site which is being built by Fluid Studios. Most software development is done through the Salesforce SaaS. It will be extremely important that the contract between DTS and Carahsoft be renewed. The very inexpensive rates of software development have allowed GOED to significantly increase capabilities on the Salesforce platform.
List any performance measures used by the agency for implementing the agencys information technology objectives. Web analytics Economic Indicators Census Data
Page 2 of 4
Accomplishments of FY2013 The number of people employed in the State of Utah has increased for three consecutive years following the economic downturn. We have also added over 8,000 jobs in cluster industries in that same time. Utah was named: #1 Best State for Business and Careers - Forbes Magazine #1 Pro-Business State for 2012 -Pollina Corporate Real Estate #1 Expected Economic Recovery and Economic Outlook -American Legislative Exchange Council #1 Best Business Climate -Business Facilities #1 Economic Dynamism -Kauffman Foundation #1 Americas Top States for Business 2012 -CNBC #2 Next Boom State -U.S. Chamber of Commerce Salt Lake City 15 Best New Cities for Business worldwide -Fortune Magazine #1 Best State to Live -Gallup Healthways #1 Best Managed State GOEDs ability to market these accomplishments and attract new industry to our state is dependent on the IT infrastructure provided by DTS. Describe IT Involvement in coordination efforts with other State and Local government entities
Page 3 of 4
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically).
Page 4 of 4
2014 IT Plan - GOED

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose GOED-FY14-Application & Maintenance Support DTS support of GOED operations to include business analysis, project management, and miscellaneous support Scott Wolford Department candidate Enhance existing application/product
07/01/13 06/30/14 N/A
2014 IT Plan - GOED


2014 IT Plan - GOED

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO None None None Federal Code or Regulation - Specify No regulatory compliance

Yes
No-Time to recover
SLA compliance
NO-Explain
SLA compliance
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Maintenance and enhancements on websites - impact on state resources will be minimal No
Risk/Severity
2014 IT Plan - GOED

Project Information
Name GOED-FY14-Salesforce Hosted application to promote tracking of opportunities, projects, and investments. This system will provide underlying measures for GOED results and outcomes and facilitate communications across divisions and stakeholders working with common customers. Vatsala Kaul Department candidate Enhance existing application/product
07/01/13 06/30/14 N/A
2014 IT Plan - GOED


2014 IT Plan - GOED

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO Public State None Federal Code or Regulation - Specify No federal code or regulation

Yes
No-Time to recover This is a SaaS hosted offsite by Salesforce. As long as internet access is recovered, the agency will be able to access Salesforce. Network access recovery is stipulated in the SLA NO-Explain This is a SaaS hosted offsite by Salesforce. As long as internet access is recovered, the agency will be able to access Salesforce. Network access recovery is stipulated in the SLA Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Minimal - impact on network bandwidth No
Risk/Severity
Agency:
GOVERNORS OFFICE
Agency Mission Statement Jobs: The Governor believes that true economic development means creating an environment that allows small businesses to flourish and attracts new business to the State, while fostering innovation and ensuring that Utah's workforce is prepared for the jobs of the future. Energy:
Assure appropriate access to public lands and a reasonable permitting and environmental process for energy development. Create the Energy Research Triangle to coordinate energy innovation and clean-air efforts at the major Universities and regional Colleges. Expand the Constitutional Defense Fund to challenge unreasonable federal regulations that obstruct responsible energy development. Consolidate state authority on transmission and pipeline planning and funding into the Office of Energy Development. Create the "Utah Clean Business Partnership" - a voluntary program for Utah businesses to implement clean air strategies. Advance the discussion of the viability of nuclear power in Utah through a comprehensive suitability study including water, waste disposal, and safety. Objective 1: Advocate responsible energy resource development. Objective 2: Promote policies and practices for improved air quality. Objective 3: Aggressively pursue technology innovations in energy efficiency and development
Education:
The message is clear - investing in our children today, benefits all of us tomorrow. Objective 1: Ensure our school children achieve reading proficiency by the end of 3rd Grade. Objective 2: Increase the number of High School students completing post-secondary courses. Objective 3: Align educational training to meet the workforce demands of the marketplace. Action Items: Fund the growth in public education. Expand early intervention programs for at-risk students.
Page 1 of 6
Implement statewide computer adaptive testing in the areas of english/language arts, math and science. Improve transition to post-secondary education by implementing college readiness exams in high schools statewide. Increase the number of online college general education courses for high school students. Expand online career counseling through Utahfutures.org. Fund higher education institutions based on measurable outcomes and national performance metrics. Create a "Utah Jobs" program to align career technical education certificates with specific job openings.
Self-Determination:
The final cornerstone we must secure is the spirit of self-determination, the ability to address Utah problems with Utah solutions Objective 1: Become the healthiest people in the nation through innovation, market principles and health care reform. Objective 2: Promote rural economic progress while protecting our natural treasures by ensuring appropriate multiple-use of public lands. Objective 3: Work with the Congressional Delegation and Legislature to identify and implement practical solutions to address illegal immigration. Action Items: Increase the efficiency of healthcare markets by providing accurate information on cost and quality to insurers, providers and consumers through multiple channels including the "All Payer Database". Ensure the Utah Health Exchange remains a defined contribution program based on principles of free market and consumer choice and begin the process of moving it to a non-profit model. Control the rising cost of Medicaid by securing federal waivers and working to alleviate the burden of federal mandates. Facilitate SITLA land exchanges to increase funding for public schools while protecting pristine public lands.
Page 2 of 6
Use the Governor's Balanced Resource Council to help resolve public land issues and advance a process to sustain our natural treasures through practical, collaborative problem-solving. Hold the line against unconstitutional federal government erosion of state authority through the federalism subcommittee of the Constitutional Defense Council.
Statement of Agency IT Vision/Mission that reflects SLA content DTS is committed to supporting the business requests and functions as requested by the Governors office and associated offices. The requests made by the Governors offices focus around the mission and vision and strategic direction of the State of Utah and therefore the work of IT will always surround the mission of the Governors office.
Information technology objectives of the agency To help fulfill the mission of the Governors office which is: Jobs Education Energy Self-Determination
Agency Business Objectives that have IT projects supporting them Governance Fair and Accurate Elections Citizen Services Fiscal Responsibility External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Recession and recovery Education Need for Infrastructure Need for Energy conservation and development
Page 3 of 6
The Governors Office is affected more by political forces than by economic ones. While serious economic changes like those we have seen in the last couple of years do impact operations in the Governors Office it is more likely political issues such as the effect of illegal immigration on elections or ethics in government will more seriously affect what applications are needed and how they are implemented.
Describe the Agency business changes that will occur as a result of these impacts Fortunately the Governor and Lt. Governor are highly attuned to these forces and provide guidance and seek input as how to help shape the discussions that ultimately affect Information Technology planning. Changes in the economic environment will also require reporting, planning and budgeting considerations. One of these changes that is currently being implemented is that of allowing voters to register on the web. While this sounds easy it requires that we have an image of the signature. The legislature has allowed the Lt. Governors office to use the signature from the drivers license to satisfy that requirement. This function has been implemented. Describe the Information Technology Impact that will occur due to these changes The systems that will be required over the next 2-3 years and beyond will be systems that are flexible and open and that the information in those systems is easily reportable. In other words, the customer must be able to see data at their figure tips that identify how the Governors Office. This means that the systems at the Governors Office must not slow down the states business processes with overly complicated processes or the inability to get information quickly, accurately, and effectively into the hands of those who require the information. We need automated systems that can quickly allow for changes in policy and law. We also need systems that accurately allow for providing information to policy makers. It needs to provide the information quickly, efficiently, and accurately List any performance measures used by the agency for implementing the agencys information technology objectives. Availability of applications Per the DTS SLA for the Governors Office Accomplishments of FY2013 The following systems were implemented or enhanced: Vista Changes implemented in VISTA: Targeted enhancements needed after the rewrite from last year.
Page 4 of 6
VistaLocal Many enhancements and improvements have been added to VistaLocal during 2012. It has become a star in elections management because it is easy to use, very reliable and secure. VistaLocal was used almost exclusively by the counties to conduct early voting in all five of the elections held during this period. Disclosure Web Site An upgrade to this site which allows all candidates and office holders to enter all contributions and make them available to the public. CCJJA new CCJJ web site was implemented with a total revamped look and feel. Budget Prep One of the most important efforts in the Governors Office is that of budgeting. The new budget prep system was enhanced per the request of GOPB. This application will bring additional consistency to the state budgeting process. Legislative Tracking The Legislative Tracking system was completely re-written. It allows GOMB and others to keep track of legislative actions being taken during the Legislative Session Constituent Affairs Tracking System This system keeps track of constituent calls that come into the Governors Office. It keeps track of them and the responses to them. This is a new system that went into production at the beginning of the legislative session. Describe IT Involvement in coordination efforts with other State and Local government entities The Election Management System is an application that is managed by the Lt Governors Office. However, this system is used exclusively by the Counties of the State of Utah to help manage the elections. This is one application that requires a heavy coordination of the State and County government entities.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. DTS has partnered with Utah Interactive to provide a number of web services. Some of which are cost free, others are contracted. We use UI for a number of our web activities both as a contractor and as a free service provider. The Governors office has also implemented systems provided by DTS central application development staff. Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically).
Notaries are tested through a web application and we are currently planning for further implementation for notaries. Other plans are being made to allow voters to register on the web.
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If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. The Governors Office has developed a Security Strategy that accepts all DTS Enterprise Information Security policies and practices and will be reviewed through the IT Council any additional Security practices IT Budget Summary for Agency
6300: $129,996 6500: $1,685,340
Page 6 of 6
2014 IT Plan - GO
Project Information
Name GO-FY14-CCJJ-Support This candidate is for the support of teh CCJJ current applications. CCJJ has a number of applications development oproject that are currently being analyzed. This includes a system to track Judicial Appointments, a system for Jail Reimbursements. DTS is working closely with CCJJ to determine the proper automation of this and other applications. Markk Mitchell Department candidate Enhance existing application/product
2014 IT Plan - GO
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $45,000.00 $0.00 No supplemental appropriation is required nor asked for No building block is needed

2014 IT Plan - GO
Security Plan

No Not required
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - GO
Project Information
Name GO-FY14-GOMB Support The Governor's Office of Management and Budget (GOMP) has very important statewide systems that DTS supports. This inludes the Budget Prep system, the Federal Grant system, Legislative Tracking, and data access for reporting. DTS works closely with GOMB to make sure these systems have the proper IT supprot. DTS also works with GOMB to determine needed changes to these applications and DTS provides whatever resources are necessary to make sure GOMB can do business as needed. Mark Mitchell Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to the GO objectives
2014 IT Plan - GO
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $45,000.00 $0.00 No IT supplemental is needed No building block is anticiapted

2014 IT Plan - GO
Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO State State Personal Private Information None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - GO
Project Information
Name GO-FY14-Governor's Office Support This candidate is for the operational support for the Governor's Office (GO) applications. The GO applications support the work of the Governor and the Lt. Governor along with their administrative staff. DTS provides five (5) IT analysts to suppor the GO applications. This candidate provides for this support. The applications are the elections systems, the GO Calendar, disclosures, Lobbyist system and others. DTS works closely with the busienss staff in the GO to make sure the IT activities meet their needs. Mark Mitchell Department candidate Enhance existing application/product
2014 IT Plan - GO
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $20,000.00 $0.00 No supplemental IT appropriation is needed No building block is needed

2014 IT Plan - GO
Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State None None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - GO
Project Information
Name GO-FY14-LGO Support This candidate is for the update and support of teh LGO current applications. These applications are the Election systems (VISTA, VISTA Local) and the election web sites. Other applications that are supported for the LGO is the Lobbyist syste, the Disclosure system, along with other systems. The LGO works closely with the County Clerks for counties in the State as it relates to all elections. DTS also works with the counties as appropriate tomake sure all IT integration is meeting the needs associated with elections. Mark Mitchell Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes to objectives are anticipated
2014 IT Plan - GO
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $45,000.00 $0.00 No supplemental IT approprieation is anticiapted No building block is anticipated

2014 IT Plan - GO
Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Public None None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - GO
Project Information
Name GO-FY14-Public Lands Support This is the support candidate for the operational applications in Public Lands. DTS supports the core Public Lands business applications along with there web site. DTS works closely with the business analyst to make sure there needs are met and they have all needed IT resources in order to meet their mission. Mark Mitchell Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in objectives is needed
2014 IT Plan - GO
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $20,000.00 $0.00 No supplemental IT appropriation is needed or required No building block will be requested nor needed

2014 IT Plan - GO
Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO State Agency None None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination No additional Impact required No
Risk/Severity
2014 IT Plan - GO
Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose GO-FY14-UOVC Support This candidate is for current application support. This is the Crime Victims Reparation Division assiciated and reporting to CCJJ. DTS supports their business appliations along with any needed integration with other entities. Mark Mitchell Department candidate Enhance existing application/product
2014 IT Plan - GO
Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $10,000.00 $0.00 No supplemental IT appropriation is anticipated No building block for IT appropriation is needed nor requested

2014 IT Plan - GO
Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination No additional impact required nor anticipated No
Risk/Severity
Agency
Public Service Commission (PSC)
Agency Mission Statement The primary responsibility of the Commission is to ensure safe, reliable, adequate, and reasonably priced utility service. It conducts hearings and investigations of utility company operations in order to determine just and reasonable rates for service. The Commission strives to protect efficient, reliable, reasonably-priced utility service for customers, and to maintain financially healthy utility companies. These goals are attained through the regulatory decisions the Commission makes and through rules it adopts.
Statement of Agency IT Vision/Mission that reflects SLA content To promote the PSCs mission by providing IT support that provides PSC information online and automates business processes where possible.
Information technology objectives of the agency Maximize IT Resources by: Utilize DTS resources effectively and efficiently to accomplish the mission, goals and objectives of the Public Service Commission (PSC). Make all business and public services of PSC available on the web inasmuch as funding and business processes will allow. Reduce overall costs to the Commission and support staff through the effective application of technology.
Agency Business Objectives that have IT projects supporting them Maintain and enhance the document management system in use at the PSC, as well as to businesses and customers of the utilities regulated by the Commission. This system is also used by divisions of the Department of Commerce for interrelated duties and for a single repository and sharing of documents.
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External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The current economic environment impacts both the utilities the PSC regulates, as well as the customers of these utilities. This often translates into more requests from the utilities and more complaints from customers of the utilities to investigate. The PSC staff may be facing budget issues at the very time it may require additional monies to accomplish its assigned duties.
Describe the Agency business changes that will occur as a result of these impacts There will be a greater reliance on information technology to make agency employees better able to deal with increased demands with fewer employees. Some services may be reduced or take longer periods of time to deliver.
Describe the Information Technology Impact that will occur due to these changes There will a greater pressure to provide solutions that are flexible and that do not require significant expenditures to accommodate changes in technology. These applications must be delivered quickly and provide the functionality requested by the agency
List any performance measures used by the agency for implementing the agencys information technology objectives. The agency measures up time and down time interruptions during business hours of the document management system provided by an outside third-party. PSC also depends upon reliable network and internet services provided by DTS for the receipt and distribution of emails, and access to network drives and the internet.
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Accomplishments of FY2013 Full implementation and operation of Doc Warehouse. Established two independent and secure backups for Doc Warehouse. One is off-site of the third-party vendor, and the second is located at the State of Utah Salt Lake City Data Center. Provided training to the Division of Public Utilities and the Office of Consumer Services. Deployment of iPads for use in onsite remote entry and processing of applications and claims for the RelayUtah program. This program provides telecommunication equipment for hearing impaired citizens and the use of the iPads has reduced the time needed to process the documentation, increased the number of applications processed by existing resources, and improved the overall speed and accuracy of the information entered.
Describe IT Involvement in coordination efforts with other State and Local government entities None at this time.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. The current document management system implemented as a software as a service or (SAS) solution with an external private company.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Not applicable.
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. DTS security standards will be implemented by the Public Service Commission no later than October 31, 2014.
IT Budget Summary for Agency The PSCs IT budget will primarily be spent on the maintenance and enhancement of the new document management system. For FY 2014, the total amount is estimated at $65,000.
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2014 IT Plan - PSC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose PSC-FY14-Document Management System This candidate is for the maintenance and enhancements to the document management system. Gary Widerburg Department candidate Maintain existing application/product,Enhance existing infrastructure,Enhance existing application/product
07/01/13 06/30/14 Continue enhancements relating to security of the information contained in database, including encryption of data.
2014 IT Plan - PSC


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $0.00 $65,000.00 0.00
2014 IT Plan - PSC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State State,Agency Personal Private Information PPI

No Included in the PSC Business Resumption and COOP plans. Nightly backups made of all data.
No-Time to recover
3-5 days
NO-Explain
3-5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Energy Although this is a third-party provided application, DTS does hosed a back-up server for the data. No
Risk/Severity
Agency
Utah Department of Corrections
Agency Mission Statement Our dedicated team of professionals ensures public safety by effectively managing offenders while maintaining close collaboration with partner agencies and the community. Our team is devoted to providing maximum opportunities for offenders to make lasting changes through accountability, treatment, education, and positive reinforcement within a safe environment.
Statement of Agency IT Vision/Mission that reflects SLA content To create and maintain department-wide information systems, which include technological and automated solutions that maximize the Department of Corrections resources. This would include human resources, hardware and software that enhance public safety related to the management, security and supervision of offenders. Establish links from the Department of Corrections to the broader criminal justice community by supplying and receiving critical, timely information to staff, the courts, law enforcement agencies and crime victims. Enterprise solutions should be utilized where appropriate.
Information technology objectives of the agency Continue the implementation of Business Intelligence (COGNOS) projects that will allow the agency to effectively manage offenders and facilities. Continue development, implementation and modification of Web O-Track. Continue to explore expanded use of tablet devices for Adult Probation and Parole field agents. Review RFPs for potential replacement of the NORM system. If replacement is not feasible, work will begin to upgrade the system version and move to the Salt Lake Data Center.
Agency Business Objectives that have IT projects supporting them Maintain a safe and secure prison system Protect the public Rehabilitate offenders Improve working conditions for staff Provide Constitutionally mandated cost-effective medical care
Page 1 of 11
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Probation, inmate, and parole populations will continue to grow at a steady rate. Information is needed at our fingertips in order to manage these populations and strategically allocate resources. This includes knowing when facilities need to come online and what types of facilities need to come online. It also includes effectively managing staff resources supervising offenders in the community. We also need information to closely monitor our intervention programming to assist us in identifying those programs that are accomplishing our mission. Pressure for increased efficiency and effectiveness through the use of technology will continue. The department is also engaged in a focused and complete information security effort. There has been an increase in information and data attacks, and the department is working towards making all information more secure.
Describe the Agency business changes that will occur as a result of these impacts With no new facilities funded for design and construction, the department will become increasingly reliant on beds available in the county jail system. Policies and processes will be reviewed and implemented to enhance the departments information security posture. UDC will continue to implement business intelligence tools to enhance our correctional programs decision-making efforts and staff management efforts. Growth will also impact our medical delivery system. A reliable Electronic Medical Records management system is very critical to protect the health of our inmates. As our staff responsibilities have increased, specifically in the field, it is more important than ever that all automated systems / applications remain stable and become more useful from the vehicles of our agents in the field. This also includes the pilot and potential expansion of tablet devices for field agents.
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Describe the Information Technology Impact that will occur due to these changes UDC had established a strategic vision to replace the departments mission critical Offender Management System (O-Track) with a web based system. Expanded use of tablet devices in Adult Probation and Parole will require new approaches to managing and supporting hardware. The department is also exploring the use of VDI across several staff functions. If proven feasible, hardware replacement costs may decrease and ability to establish information security controls may increase.
List any performance measures used by the agency for implementing the agencys information technology objectives. As documented in the UDC/DTS FY2014 Service Level Agreement and associated Product Descriptions. Status reports provided to UDC Executive Leadership during weekly UDC IT status meetings.
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Accomplishments of FY2013 Case Action Plan (CAP) Module of O-TRACK W eb This is the second module of O-TRACK being converted to the web environment. As one of UDCs highest priority, this was a two and one-half year project. . It was part of its long-term strategic plan for decreasing recidivism and increasing effectiveness of program interventions with offenders. CAP supports all offenders programming throughout the agency covering as areas such as: case management and administration, auditing, assessments, case planning, offender management reviews, education, employment, treatment, prison visiting, release planning, reporting to the Board of Pardons and Parole, parole supervision, and the collection and management of numerous areas of offender information. This module is used by staff in Institutional Operations (Prisons), Adult Probation and Parole, Programming Services, Correctional Industries, Planning and Research, the Board of Probation and Parole, as well as other units. Because of the data now available, Corrections will be able to better assess offender progress and program effectiveness. F-TRACK W eb M aintenance Releases Three maintenance release of the F-Track module of O-TRACK were completed, including both bug fixes and enhancements. These included 38 screens or 43% of all reported issues in F-Track from its initial release in February 2011. F-TRACK M obile Pilot Project Conducted a pilot project exploring the use of mobile devices to access and use the F-TRACK web application in active parole supervision activities. About 10 devices were used. Several parole agents used them for a month in their various work assignments and locations to directly access information, and perform and record their activities. A huge success, access was easy and fully functional. Significant time savings were reported. This also provided opportunity to implement and test the evolving security products and approaches DTS is using for mobile technology going forward. O-TRACK (PowerBuilder) Support We support emergency fixes of show stopper bugs as they arose. This included: problems with escape fliers not functional for offenders not assigned a prison bed; and removing contact information from incident reports that are accessible under GRAMMA. M edical M -Track Medical Acuity: the previous year, a detailed design and proposal was provided for enhancements to the medical acuity function. These changes would help ease crowded prison conditions by increasing transfers to jails, without violating medical restrictions. In FY2013, this project was approved and development work was completed. Maintenance Release: The first significant maintenance release of M-TRACK in several years was authorized and completed. This contained a number of Clinical Services high priority, bug fixes.
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Emergency Fixes: Provided a number of isolated, show stopper, emergency fixes for critical system problems that arose during the period. Medispan Updates: Configured and installed the monthly Medispan code units that provide essential protection against medical practitioners incorrectly prescribing conflicting medications. Made code modifications to the M-TRACK system to enable it to function properly in an upgraded hosting environment. This involved the upgrades of both the Tomcat and Apache servers at the SLDC and placing the application behind the Siteminder tool. Business Intelligence Agent Workload: Analysis and design work began on this unit that will calculate resourcing levels for agent staff throughout Adult Probation and Parole, based on prescribed levels of supervision for offenders. Actual development work will begin in the near future. System Evaluation and Fine Tuning: Through a short term contract, the BI environment was technically evaluated and adjustments were made. Several component installations were fine tuned for optimal performance, and secure access through the web site from mobile devices. This also provided for valuable cross training of staff and recommendations for future support activities. Data Warehouse Optimization: Completed and implemented the restructuring of the remaining three of five data parts, Urinalysis, Primary Offense, and Incidents and Disciplinaries. Through the Optimization Project, the data load time is being reduced by 70% and the report response times are increasing significantly.
NORM SSRS: Provided direct, in-house support to the NORM application, and its user network. NORM manages all offender financial accounting and obligations. Numerous bugs and enhancements were detected, fixed, developed and implemented. Several reports were updated. Contracted Support: Consultant support was continued through Apex, Inc. of California. Several important system bugs were fixed, delivered, tested, and implemented. Navision Upgrade Evaluation: The version of the product used for NORM, Microsoft Navision, had reached the end of its life cycle. A special study and proposal was produced, in partnership with the consultant, to determine the work effort and cost required for a migration to the current version. This was necessary, as the vendor had made major upgrades and changes to the technical environment in the intervening upgrades. This study determined it was a significant cost. This led to the decision to pursue a possible replacement for the NORM system, through a formal procurement process.
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NORM Replacement: A detailed Request for Proposals (RFP) was prepared to solicit bids for a possible replacement for the NORM system, its web site, and its many interfaces. Evaluations of bids and determination of next steps are expected to be completed by the end of the fiscal year. KIOSKS: Assisted with coordinating the installation of three new KIOSKs provided by the KCN contractor for collecting financial deposits for offenders. GRAMA Created a mechanism for providing a count of pages provided to inmates on indigent status to meet policy requirements. The first upgrade to the GRAMA request tracking system since its development included numerous fixes and enhancements. Along with several new functionalities that automate former manual work activities. This upgrade also created an internal security function for controlling and protecting rights and privileges. Law Enforcement Bureau (LEB) System Enhancements Designed and developed the automation of investigative report access directly in the LEB system. This enhancement is very significant in labor and cost savings. It greatly improves the facilitation of access to important investigative information. Created an interface to draw data directly from the O-TRACK system into the LEB application, which allowed for the elimination of duplicate entries and increasing data accuracy.
Staff Information (SIMON) Expansion for O-TRACK Security Management A design was completed for a new functionality for SIMON. This involved JAD work with designated user representatives across the agency. This will automate the management of granting approved staff access to O-TRACK. It will also control the assignment of staff to their proper security group and role permissions and privileges within that system. IT will be across all divisions. The design was approved, and coding work is well underway. Sex Offender Registry Maintained the local instance of the Sex Offender Registry database. Implemented a change in the data transfer method to improve function and security. Updated the automated bridge between the F-TRACK application and the registry to accommodate changes made in the F-TRACK system.
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UDC Public W eb Site Upgrades Upgraded the production environment of the UDC Public Web Site to use the new content management tool (JOOMLA), previously installed in development for testing. Created and installed a new administrative function for the web site to allow the Public Relations Officer to edit and control the publishing of content provided by other designated agency staff. Installed a new extension to the web site to provide a forum for open, online discussion between members of the public and the UDC leadership. Installed a new extension for the website to allow and enhance direct access to the web site through mobile devices. UCI W eb Site M igration to JOOM LA in Developm ent Set up an instance of a JOOMLA Web Site and created sample templates. Imported selected data from the current site, so UCI staff could explore that environment. UCI will determine if they wish to use this platform for their official web site and catalogue service. UCI Payroll Tim e and Accounting System Finalized the procurement of the Utah Correctional Industries (UCI) new payroll time and attendance system. This project locates and networks time clocks throughout the prison facilities in both Draper and CUCF. It provides for off-the-shelf software to collect, manipulate, and report the data for inmate workers of UCI. The procurement awarded three separate contractors parts of the product delivery and work effort. DTS is also providing IT Project Management services to assist in the coordination of the overall and IT specific activities on the project. Created an O-TRACK Web Service to provide access to basic offender information from O-TRACK to the Time Accounting System. Application Reliability M onitoring Coordinated and participated in the analysis, design, completion and deployment of monitors for the remaining designated systems for the Department of Corrections. These monitors perform continuous electronic surveillance of the availability, connectivity, interface performance, and other vital functions of these applications. They send notifications to key staff when disruptions occur. Google Apps Implementation Finalized the preparation of UDC applications using e-mail functionality to properly operate under the new Google e-mail environment. Supported these applications through the official implementation of the Google applications.
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Bug and Enhancement Tracking Continued to expand the network of user representatives and division authorities invested in this process, to include: Administrative Services, the Law enforcement Bureau, and Programming services. This process ensures all new issues are properly prioritized and moved through a review and approval process from user representatives through Division and Executive management levels efficiently. This ensures no issues get lost in the process, appropriate priorities are set and follow up actions are monitored. This also provides the basis for periodic reviews of issues in on hold status for master planning future work projects. Data Classification and Risk Assessments Created a comprehensive list of agency systems for UDC, and provided orientation and assistance to the UDC management in completing a data classification exercise. This resulted in each system being designated as restricted, private, or public. This enables the agency to prepare assessments and plans for improving the security protections for all of its data systems. Organized and conducted risk assessments on 70 systems operated by the UDC. This provided for a thorough review of all agency applications including: a better understanding of each application at a detailed level the identification of potential threat sources and actions; the review of existing mitigating tools and methods in place; an assessment of current risks; and planning for further protective actions to be pursued to protect the data and the applications. Active Directory M igration Infrastructure staff started a project to migrate all servers, workstation, printers, and user accounts from Novell eDirectory to Microsoft Active Directory. The work has been completed at many UDC sites and is expected to be completed by July 2013. M etro Optical Ehternet (M OE) Installations & Upgrades Networking partnered with CenturyLink to install/upgrade the existing networking connection and increase the bandwidth with MOE connections at the following sites: Fremont Office Bonneville Office Orange Street Office Tooele Office Parole Violation Center (PVC) Rounds Tracking A server was set up for the Rounds tracking system used to document officer cell checks at Draper and Gunnison prisons. Hand-held appliances were deployed and desktop client software was installed.
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INET Upgrade An upgrade was completed on the INET software used to manage the doors and badges. The server was upgraded from MS Windows 2003 to MS Windows 2008. As part of this upgrade, additional PCs were ordered, provisioned, placed, and configured to the INET equipment. M -TRACK Production Server M igration M-Track was migrated off of an unsupported SUSE Linux release onto a new server built with the Centos operating system. A SSL certificate was also implemented to add additional security to the system by encrypting the web traffic to and from this web application. Reading for the Blind DTS assumed the support of this program and DTS maintains the infrastructure rather than the inmates. Reading for the Blink was moved from a standalone system to a closed network system. An image for each PC was created and Smart Shield was installed. Smart Shield protects the device by removing any unwanted changes upon a system reboot. Sex Offender Kiosks DTS participated in the installation of Sex Offender Kiosks for AP&P offices where were placed on the States network. Fortitude Treatm ent Center (FTC) DTS assisted in setting up a new location with all the computer and printers for AP&P. Networking worked to ensure cabling and wireless access points were installed providing the States secure wireless solution called UWDN at this facility. Sign Shop Move DTS assisted UCI in moving the sign shop from Draper to Gunnison. Desktops were moved and networking installed and configured a firewall to establish a VPN tunnel between Gunnison and the inmate network in Draper to ensure security and separation as required for Corrections environment. Rebuilt Developm ent and QA Environm ents for W eb O -Track and M -Track The development and QA environments for Web O-Track and M-Track were rebuilt using the Centos operating system. Apache is used as the web server and Tomcat is used as the application server. In the previous environment the web server and application resided on the same server. To increase security on these systems, the two servers were split onto separate servers providing logical separation using N-Tier architectural standards.
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Describe IT Involvement in coordination efforts with other State and Local government entities Many other Utah State and Local law enforcement / criminal justice agencies utilize Offender Management System information through either our external O-Track system or via web services that we provide. Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. The department has an on-going contract with OffenderWatch to provide the statutorily required sex and kidnap registry. The department also has an on-going contract with Keefe, who provides kiosk and web-based financial services for offenders and their families.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). DTS staffs at Corrections have developed and continue to maintain a website for Utah Correctional Industries (UCI). This website contains marketing information as well as a catalog of products and services that are available to state agencies and the public. Where appropriate the website allows customers to select and order these products and services as well as to contact UCI staff for more information. Additionally, the department has contracted with Keefe to provide cash management services for offenders electronically. If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards.
UDC is very concerned with information security. As DTS develops and implements security standards for the state, those standards will need to be implemented at UDC. UDC intends to be a partner in that process and expects that any changes to how UDC electronic data is secured, stored, or transmitted, will be coordinated with the Agency. Also, UDC expects that security will be an ongoing discussion item in the monthly UDC / DTS Security meeting.
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IT Budget Summary for Agency This information is provided as an estimate. Total FY2009 FY2010 FY2011 FY2012 FY2013 through April 1st FY2014 (EST) $6,584,890.33 $6,356,975.03 $6,043,946.92 $5,762,919.12 $4,599,306.45 $5,903,433.02 6300 (Telecom) $800,213.02 $784,893.89 $791,340.02 $870,054.24 $692,222.10 $830,697.13 6500 (Data) $5,415,836.98 $5,176,137.54 $5,252,606.90 $4,892,864.88 $3,907,084.35 $5,072,735.89 6534(Agency passthrough) $368,840.33 $395,943.60 Directly Billed Directly Billed Directly Billed Directly Billed
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2014 IT Plan - UDC

Project Information
Name UDC-FY14 Application Security Series of projects to address vulnerabilities discovered during the Risk Assessment, Security Plan, or Enterprise Security Council meetings. Projects may deal with protecting against SQL Injection, Encryption, removing functionality or fields that are sensitive but not necessary. Kim Thompson Department candidate Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan

No Not required
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Application deployment No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 Business Intelligence Projects Business Intelligence system. Projects to develop the datawarehouse, create reports, and apply system updates and patches. Also covers the annual maintenance for COGNOS. Kim Thompson Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State Public,State,Agency Personal Private Information PPI

No UDC has created a BR plan using STROHL, but needs to add detail for this system
No-Time to recover
7 days
Yes
7 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Server maintenance and application deployment No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 Document Management (UDOCA) Document Management system. Coordinate system upgrades and patches. Support annual maintenance costs. Kim Thompson Department candidate Maintain existing application/product,Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State,Agency Personal Private Information,Medical PPI

No UDC has created a BR plan in STROHL, additional detail may need to be added for this system
Yes
24 hours
Yes
24 hours
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Server maintenance No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 Miscellaneous COTS Applications Coordinate system updates and patches. Kim Thompson Department candidate Maintain existing application/product,Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES None Agency None None

No UDC has created a BR plan in STROHL, additional detail may need to be added for these systems
No-Time to recover
7 days
Yes
7 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Server maintenance, application implementation / deployment No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 Miscellaneous Web Applications Development of new web applications and / or maintenance releases on existing web applications as needed. Kim Thompson Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State,Agency None None

No UDC has created a BR plan in STROHL, additional detail may need to be added for these systems
No-Time to recover
7 days
Yes
7 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Jobs Server maintenance, application deployment No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name UDC-FY14 Mobile Devices (Tablets) UDC has piloted the use of tablet devices with Adult Parole & Probation officers and found them to be very useful. During the next year we expect an expansion of use in AP&P as well as more pilot projects in other areas throughout the agency. Kim Thompson Department candidate Other, please specify:
07/01/13 06/30/14 None expected
2014 IT Plan - UDC


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $40,000.00 $0.00 $0.00 $0.00 0
2014 IT Plan - UDC

Security Plan

No Not required
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Configuration of devices No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 M-Track Maintenance Projects Series of software projects focused on bug-fixes and enhancements to M-Track. Kim Thompson Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Dependent on user requirments
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES State State,Agency Personal Private Information,Medical PPI

No UDC has created a BR plan in STROHL, they may need to add detail for this system.
Yes
24 hours
Yes
24 hours
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - UDC

Project Information
Name UDC-FY14 NORM System Navision Offender Receipt Management System. Coordinate with vendor for enhancements, bug fixes, system upgrades and patches. Provide system support on locally developed components. This system may be replaced during this fiscal year, dependent on the outcome of the RFP that is in progress. Kim Thompson Department candidate Maintain existing application/product,Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State State,Agency Personal Private Information,Financial-bank accounts routing information PPI

No UDC has created a BR plan in STROHL, may need to add detail for this system
No-Time to recover
7 days
Yes
7 days
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - UDC

Project Information
Name UDC-FY14 O-Track (PB) Maintenance Release Projects Series of software projects focused on critical bug-fixes to O-Track. The PowerBuilder version of this system is considered at end-of-life and only critical issues will be addressed. Kim Thompson Department candidate Maintain existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan

No UDC has created a BR plan in STROHL, may need to add detail for this system
Yes
24 hours
Yes
24 hours
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 Sex Offender Registry This candidate covers the annual maintenance and any potential projects to improve functionality or to comply with legislation. Kim Thompson Department candidate Maintain existing application/product,Enhance existing application/product
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State,Federal Public,State,Agency Personal Private Information PPI

Yes
No-Time to recover
1 hour
Yes
1 hour
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Education,Jobs N/A No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDC-FY14 VDI UDC is interested in using Virtual Desktop Interface (VDI) to enhance security and increase employee productivity. This technology will also reduce the number of computers being purchased each year. Aaron Jeter Department candidate Other, please specify:
07/01/13 06/30/14 None expected
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan

No Not required
No-Time to recover
N/A
NO-Explain
N/A
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Migration of users to VDI No
Risk/Severity
2014 IT Plan - UDC

Project Information
Name UDC-FY14 Web O-Track Projects A multi-year effort that will consist of a series of projects to implement a new Offender Management System. The source code was provided by New Mexico DOC as part of the National Consortium of Offender Management Systems (NCOMS). Each project will implement one or more core modules as defined by the Corrections Technology Association. Kim Thompson Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Dependent on requirements sessions
2014 IT Plan - UDC


2014 IT Plan - UDC

Security Plan

No Partially addressed in STROHL, but needs to be created in more detail
Yes
24 hours
Yes
24 hours
NO-Explain
Project Impact
Risk/Severity
Agency: Utah Dept. of Transportation (UDOT) Agency Mission:

UDOT is about more than roads, repairs, and maintenance. Our mission is to Preserve Infrastructure, Optimize Mobility, Improve Safety and Strengthen the Economy. UDOT is responsible for over 6,000 miles of highways across the state, an investment worth tens of billions of dollars. This responsibility includes keeping bridges and pavement in good condition, adding capacity, implementing innovate lane use and intersections, signal coordination, providing traffic information, decreasing traffic fatalities, and snow removal. All of these efforts help Utah's economic growth and prosperity. UDOT has offices throughout the state. The main office is the Calvin Rampton Building in Salt Lake City. This office houses general administration, communications, port of entry administration, labs, and vehicle maintenance. We also have four region offices from Ogden to St. George. Personnel in each region oversee administration, construction, and maintenance of all state roads, highways, and interstates within their areas. UDOT Strategic Goals are:
Preserve Infrastructure, Optimize Mobility, Improve Safety and Strengthen the Economy. Statement of Agency IT Vision/Mission that reflects SLA content:
The Department of Technology Services (DTS) focuses its resources to effectively support UDOTs business objectives throughout the agency. DTS provides automation services to UDOT in key areas of applications development, database management, and systems support. As a partner agency, DTS is committed to align its resources to support UDOTs business objectives.
The Department of Technology Services (DTS) provides automation services to UDOT. Key departmental systems are continuously enhanced and significant projects are undertaken to meet the needs of UDOT divisions.
DTS provide effective and efficient IT Services in support of the success of the State of Utah, Department of Transportations mission, its business partners, and the citizens of Utah.
Information technology objectives of the agency Agency Business Objectives that have IT projects supporting them UDOT Strategic Goal #1: Preserve Infrastructure
UDOTs first goal is preserving Utahs existing transportation infrastructure. The following systems support this goal: 1. In addition to the pavements on State Roads, UDOT is also responsible for the pavement at the secondary airports. This is managed through the Airport IQ system, with enhancements to the Airport Development Plan and better reporting. The Operations Maintenance System (OMS) provides support for UDOTs roadway infrastructure. Asset Management provides the development the models/indexes for Bridge Management and Pavement Management. The Roadway Data Collection/Integration will assist with identifying every roadway asset to provide the ability to budget for the preservation of the roadway infrastructure. The Materials system stores the results of testing of the materials used in road construction to ensure they meet the standard specifications. Pontis & InspectTech manage the data to provide an inventory of UDOT Structures, their condition, and create work orders to ensure they are preserved at a high level.
Magnify Information Access to Internal and External Customers Maximize the Value of Technology Investments Leverage the Value of Data Be Positioned to Take Advantage of New Technologies
2. 3. 4. 5. 6.
UDOT Strategic Goal #2: Optimize Mobility

UDOTs past goals of Make the System Work Better and Increase Capacity have always been very connected and focused on providing mobility on the highway system. Without diminishing either goal, UDOT has combined them into one comprehensive goal of Optimize Mobility. UDOT works to optimize traffic mobility through: 1. The Traffic Operation Center (TOC): The TOC is the nerve center of UDOT. Using advanced technologies such as cameras and traffic/ weather sensors, operators in the TOC can monitor traffic, detect problems and take actions necessary to return traffic flow to normal. The TOC continues to be the key to providing a cost-effective and
efficient solution to help relieve congestion on Utahs roads and highways.
2.
Signal Coordination
UDOT is committed to making our signal operations world class. We focus our efforts through the Traffic Management Division, which is responsible for traffic signal timing on all state roads and controls signal timing centrally at the TOC. Effective coordination of traffic signals reduces congestion, saves fuel, reduces vehicle emissions, increases safety and sustains the economy.
3.
which is a five-year plan of highway and transit projects for the State of Utah. The STIP is an electronic document that is maintained on a daily basis and includes transportation projects on the state, city and county highway systems, as well as projects in the national parks, national forests and Indian reservations. These projects use various federal and state funding.
The Statewide Transportation Improvement Program (STIP)
UDOT Strategic Goal #3: Improve Safety

UDOT demonstrates its commitment to safety through outreach efforts that help educate the public and make Utah a safe place for living, traveling and doing business. Much of UDOTs focus is on educating teens and kids. In 2011, UDOT safety programs made more than 500 presentations at schools and reached more than 90,000 students statewide.
Program to support Safety: 1. Motor Carrier; a. Automated Routing, b. License Plate Reader/Optical Character Reader, c. Citations 2. Safety Management System 3. Risk Assessment a. Data Entry screen for Non-UDOT personnel and/or Fatalities b. Personal Injury data Entry & Reporting 4. Traffic Studies UDOT Strategic Goal #4: Strengthen the Economy
This new goal recognizes UDOTs role in creating and managing a transportation system that enables
economic growth and empowers prosperity. Success in the first three goals creates a solid foundation for the economy to grow. Because of Utahs transportation infrastructure, manufacturers can get their products across
the country more quickly than ever before. 1. Motor Carrier Automated Routing
2. Project Development Business System (PDBS) manages the new roadway construction projects
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years UDOT is funded through a State Gas Tax and Federal funding. The reduction in either budgetary source results in a decrease in UDOTs budget. The prediction in the decrease of State and Federal funding has prompted a reduction in road construction projects over the next 10 years. Describe the Agency business changes that will occur as a result of these impacts More automation and enhancements of systems are required to provide better and timely data to UDOT engineers and management to make better decisions, and control construction costs. Reduction in these funding sources could reduce the budget for IT projects. Describe the Information Technology Impact that will occur due to these changes As funding is available, UDOT will increase its use of Mobile technology to reduce the effort to collect and maintain data generated and gathered in the field, and to assist the traveling public in reporting roadway needs and reducing congestion/traffic delays. List any performance measures used by the agency for implementing the agencys information technology objectives. We have developed status-sheets that track the deliverables identified at the beginning of each PMT approved project. Quarterly meetings are held with the Group Leader, Business Leads, Technical Leads, and IT Director to review the status. Maintenance/Support hours/projects are also tracked and reported quarterly.

Accomplishments of FY2013
Asset Management BMS & PMS Model development & Configuration. AMS developed scope for FY14. Electronic Program Management (ePM) 1. 2. 3. Project Scheduling Link projects between ePM & MS Project, provide Functional & Project Manager Update page, Team Resource functionality, Executive Assignment Log, I-15 Core portal. STIP - automated Year End Roll, Provide Public Contract, Description, Project Type, & Concept for UDOT Projects web page. QC/QA, Environment enhancements
LRS Route Builder Improved integration of the QA/QC process between SDE & SPP/LRS. Cartography Code & Route Minder Description completed. Motor Carrier 1. 2. 3. Automated Routing implemented into production; mobile application, system manager, routing WASHTO updates, data loads, permit system integrated. LPR/OCR contract completed. Motor Carrier system implemented Credit Card swipers. LPR/OCR completed contract, kick off for initial site implementation.
Operations Management System (OMS) Improved budget reporting, enhancements to overall system. PEL Report implemented Test Application from BIOWest. RISK Ability to scan and save photos, created on-line claim reporting for claimants, modified Work Zone to be able to charge to Maintenance hours. Roadway Data Collection All roadway assets collected and data post processed to receive; interim data sets, Roadway Condition Data in a final QAd state. Right of Way developed prototypes and created new screens to enter and track parcels. Traffic Operations Center (TOC) Weather Operations (extended road conditions forecast), Highway Advisory Radio improvements, Little Cottonwood Canyon Communications Tool, Citizen Reporting mobile app/website, TravelWise Alerts for websites & mobile, UDOT Traffic iPhone, iPad, and Android application, CODEC RFP test bed setup, testing, & rating, 511 Update expended functions & tie-in, Measure of Effectiveness, Signal Central System, Signal Performance Metrics Speed Recording, User Cost project, User Cost & Delay Analysis, WO 13010 Travel Times Routes for dashboard. UDOT Projects (TIGS) new public web pages, allow updates into database, internal interface, revised Federal Safety Funding screen.
Describe IT Involvement in coordination efforts with other State and Local government entities UDOT receives a file from the Tax Commission to provide the ability to confirm vehicle registration for the Safety Management System and the Motor Carrier System. UDOT coordinated with DPS to receive a file each night containing crashes report to Highway Patrol and other law enforcement offices. UDOT submits electronic Citations of truck drivers/vehicles found in violation of State Laws to the Court System. UDOTs GIS team work extensive with AGRC to resolve spatial data issues, transfer data between the agencies, and work on GIS related projects. Describe Public/Private partnerships the agency is involved in to accomplish agency IT objectives. Oracle Insight this effort reviewed UDOTs technology and systems to determine if there were better ways to utilize and integrate UDOTs data. Roadway Data Integration this project consolidated the separate roadway data collection efforts of several UDOT divisions into one combined effort, including LIDAR data. UDOT is one of the first DOTs in the country to implement this approach in gathering and collecting roadway data. AGRC U-Route, PEL Report, Federal Aided Routes Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 Tax file will be received through a secure WIZDEL created by the State Tax Commission.

If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. UDOT & DTS have created an overall security plan that is currently being reviewed for approval by UDOTs PMT.


FY14 IT Budget $9.4m Annual S/W Maintenance - $1.3m DTS Rates - $7.5m UDOT Salaries - $400K Development projects - $200K Potential for an additional $200,000 in roll-over funds
2014 IT Plan - UDOT

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDOT-FY14-Airport IQ Airport IQ is a aeronautical pavement condition and inventory system. This system is used to maintain airport pavement throughout the state. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Agency None None

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Asset Management Within the Utah Department of Transportation, dTIMS CT is used at the strategic level for funding needs / trade-off analysis and is used to assist in program development for the pavement and bridge assets. UDOT has also made initial analysis implementations in dTIMS CT for safety and maintenance levels and informed decisions concerning the life-cycle of UDOTs pavements. The Pavement Mangement system generates optimized recommended rehabilitation and preservation plans for pavement networks. Large or small, urban or rural, multi-lane divided or narrow gravel, dTIMS is the industry choice for pavement management system. UDOT Asset Management provides a systematic process for maintaining, upgrading and operating physical assets cost-effectively. It combines engineering, economic principles and sound business practices to support decision-making at the network, project and field/operational level David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hours
Yes
24 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Bridge Inventory The Bridge-Structure Inventory system provides the location of structures to be identified and viewed using a map/GIS interface. In addition interfaces between UDOTs Project Development applications such as electronic Project Management (ePM), Project Development Business System (PDBS), and Pontis (Federal system to provide Bridge/Structure inventory & condition) will allow UDOT to identify and compare costs between different structures/elements and to tie structures to projects which will provide valuable data to the project delivery process. It provides a reporting system that will allow the Structures department to analyze data concerning the costs and benefits of various construction methods. Provides a data entry and reporting application that; 1) automates the Structure approval process, 2) automates assignment of drawing numbers, and 3) provide reports on Structure attributes. Integrate the Structures application with the existing ePM application, takes advantage of existing security and navigation. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hours
Yes
24 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Cognos Cognos is IBM's business intelligence (BI) and performance management software suite. The software is designed to enable business users without technical knowledge to extract corporate data, analyze it and assemble reports. Cognos is composed of nearly three dozen software products. Because Cognos is built on open standards, the software products can be used with relational and multidimensional data sources from multiple vendors, including Microsoft, SAP and Oracle. Cognos solutions are designed to help UDOT personnel make smarter decisions and manage performance for optimized business results. UDOT has combined the financial and operational data into a single, seamless source of information for a transparent and timely reporting, analysis and action environment. IBM reporting capabilities help: Professional report authors create reports in a single environment and distribute them to the enterprise. Business users create their own reports or modify existing reports without asking IT. IT administrators deploy, manage and expand the reporting application. Mobile workers interact with reports on mobile devices or while disconnected. With IBM dashboard capabilities, you can: Assemble, personalize and interact with all kinds of business intelligence (BI) content in your dashboard. Analyze information on your dashboard and share the results. Collaborate on your dashboards with annotations and comments. Access and interact with dashboards regardless of language or location. Create interactive, disconnected dashboards and distribute them to a broad audience. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 hrs
Yes
24 hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Comptrollers The Comptroller system consists of screens and reports developed in-house to facilitate the work of the UDOT Comptrollers office. It provides the Comptroller department with any data processing and reporting functionality needed to supplement its other systems, such as FMIS and FINET. This system is primarily used by the Comptrollers office at the UDOT Complex, but the data is also utilized by various dashboards and other systems, such as ePM, to track project finances. The current components of the system are Expense Allocation program determines the funds that road project expenditures are drawn from. Expenses are allocated automatically but can be manually adjusted by authorized personnel. This information is supplied to various governmental consumers, such as UDOT Systems Planning and Programming, legislators, FHWA, etc. Project funding and expenditures are also available to the general public through UDOTs website. Project Financial Closeout Tracking program a secured web-based application that allows UDOT Comptroller personnel at headquarters and the region offices to track the status of projects and contracts. Some personnel at the Federal Highway Administration have read-only access to the system. Finance package in Cognos Comptroller personnel and DTS developers use Cognos, an IBM product, to create financial reports that are based on a single data model that integrates, or packages, data from FINET, FMIS, ePM, and the Comptroller system itself. A risk assessment for Cognos is covered in a separate document. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Construction Qualifications Program Training and certification is necessary to maintain qualified project personnel on each project. UDOT is experiencing a large increase in the number of projects and is required to outsource many of these projects to consultants. The large workload is also putting high demands on the consultant community. UDOT has developed this training and certification program to assist both the UDOT and the Consultants in preparing well trained people to manage these projects. Consultants anticipating future CEM contracts with UDOT must complete the on-line courses prior to execution of a consultant services contract to obtain a conditional certification. Consultants will be allowed to work on UDOT construction projects after having taken and passed all of the on-line courses but must attend the subsequent webinars and annual UDOT CEMT Training Conference to become fully certified. This also applies to UDOT personnel. This website application is for displaying the outcomes ( Pass or Fail ) of students taking the Construction Engineering Management and Inspection Qualification Program training courses and webinars offered by UDOT which are required for bid submittals. It also displays dates that students have attended the Environmental Control Supervisor Training and Partnering Classes. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 hrs
Yes
24 hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Darwin ME DARWin-ME is the next generation of AASHTOWare pavement design software, which builds upon the NCHRP mechanisticempirical pavement design guide, and expands and improves the features in the accompanying prototype computational software. DARWin-ME is a production-ready software tool to support the day-to-day operations of public and private pavement engineers. It also provides tools to generate optimized pavement design based on given requirements and provides extensive reports to evaluate and fine-tune the design. The final design is saved in database format so it can subsequently be used for various distress and performance analyses and for other management purposes. DARWin-ME reflects a change in the methods and procedures engineers use to design pavement structures. It takes advantage of the advances in material mechanics, axle-load spectra and climate data for predicting pavement performance. While this software does not answer all of the challenges to pavement design, it is a quantum leap forward from previous pavement design procedures and facilitates future development in pavement modeling and analysis. Darwin-ME is used by UDOTs Materials personnel at the UDOT Complex. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Data Warehouse UDOT's data warehouse supports the reporting and analysis of UDOT road projects. It obtains data from UDOTs project management systems (EPM and PDBS), financial systems (FINET, FMIS, and Comptroller), OMS, SPP, Construction Partnering, STIP, Projectwise, PONTIS, and other systems. Data is continually being analyzed and added to the data warehouse for use by UDOTs employees. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-DBA Administration Database Administration functions to support UDOT's applications. Performing day to day database and security maintenance. In addition to the day to day maintenance the Advanced Security option will be installed, 11g database upgrade (PRD2, REPO, OPER) will be performed, Password management for admin passwordswill be executed, databases will be migrated to new servers, BI Publisher will be explored, and the SOA Suite will be upgraded. David Burton Department candidate Maintain existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Enterprise Data System Provide a framework of Utahs transportation infrastructure to enhance access to information and improve decision making. * Provide a comprehensive information framework for integrating work processes, data and technologies at UDOT. * Provide a GIS implementation plan based on the framework that is understandable and realistic. * Support Utah DOTs strategic goals by providing the Department with a consensus direction that has management support and commitment. UGate is a system to consolidate information from the enterprise in a consistent manner to make it available to users throughout UDOT. Through the continued development of the various core components, this system has provided sustainable processes that improve data quality, data distribution and ultimately assist with decision making. UGate provides a springboard for data distribution as well as capturing data from UDOTs business systems throughout the enterprise. It provides a standard environment for UDOT systems requesting project data in various formats including GIS. Ugate is a fully implemented enterprise GEOdatabase, access software, data standards, processes, and methodology for supporting and using enterprise data. The enterprise GEOdatabase (Ugate) allows data from different UDOT system databases to be brought together for analysis, display and other spatial use. The UGate will provide data to UDOT personnel who need it to assist in their duties, with minimal manual processes. The database has been modeled in a fashion to support enterprise UDOT transportation business systems. UDOT has chosen to use both ESRI products and Oracle Spatial. UGate is able to provide the ability to display, collect and link UDOT business. UGate is also able to efficiently access and share GIS data to GIS user community. David Burton Department candidate Enhance GIS,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hours
Yes
24 Hours
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-EPM UDOTs electronic Project Management (ePM) is used to manage the preconstruction phase and to track all phases of our Road Construction projects. The user community consists of mainly UDOT personnel, consultants hired to work for UDOT, Federal Highway personnel monitoring federal obligations, local government and other MPO personnel who have vested interest in certain UDOT managed projects. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-EPM CMS The Contract Management System (CMS) is the component UDOT uses for creating, storing, managing, and printing construction project contracts. This process is not only utilized by UDOT personnel but is also heavily used by consultant firms as well. To effectively manage contracts, the system has the functionality to manage and track the approved pool of consultant firms, provides resources for maintaining and tracking consultant firm status, and to manage the consultant firm selection frequency and yearly total dollar expenditures ensuring them to be within federal and state legal requirements. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-EPM MS Project The Project Management MS Project system is the tool used by UDOT to manage the preconstruction phase of projects. It was recently modified to utilize Microsoft Project and Microsoft Sharepoint to plan and manage tasks and personnel resources involved in the preconstruction phase of a project. Data from this sub-system is merged with data from the UDOT construction phase management system, Project Development Business System (PDBS), and utilized within Cognos based management dashboard reports to keep senior management apprised of project schedule and financial health. This serves as an aid in keeping project schedules timely and within budget as well as and aid in early identification of problems which keeps the affects of schedule and financial anomalies and their corrections at a minimum. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-EPM STIP The STIP system is used by the Systems Program and Planning (SPP) Division. This subsystem is where most project planning and initial project setup is performed. It contains the project funding screens, where Funds, Sub-Funds, and Job/Project numbers can be updated and linked to projects. This is also where the information for the Statewide Transportation Improvement Program (STIP) report is entered and maintained. It includes processes for closing out the old year STIP and moving to the new-year STIP. The STIP is used for financial tracking and planning within UDOT. Also there is an interface with the Federal Financial Management Information System (FMIS) for automatically tracking financial obligations and de-obligations on Federal projects. More recent developments in this subsystem involve the creation of a wish list repository of future road projects which are not on the STIP but may be added to it at a later date. This system is not just limited to projects proposed by the State Regions but also includes those proposed by Local Governments and by Metropolitan Planning Organizations (MPOs). David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Event Registration The mission of the Even Registration System (ERS) is to allow UDOT employees as well as employees of contractors to register for events hosted by UDOT, mainly the UDOT Annual Conference (formerly Engineering Conference). The system is not often used outside of the registration period for the conference. During this registration period, the system needs to be available mostly during business hours. With this application is the webstore which is used to sell all of UDOT's products, such as design plans, courses, planning documents, and other items. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Agency Personal Private Information PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Materials The Materials Database (MAT) consists of modules that manage different materials testing labs for UDOT road construction projects: * Binder module captures test results of binder testing. * Concrete module stores the concrete cylinder information as well as the break strength information of each concrete cylinder sample gathered for each project. *Pavement marking paint module captures test results from paint testing. *HMA module consists of HMS Letter and HMS Field Verification. *T66 module automates the T66 billing for the Materials Testing Lab for projects. *Rebar module captures rebar heat information from the rebar supplier. *QTP/IA module manages the UDOT Certified Technician Qualification Testing Program, Technician certifications and Independent Assurance testing results. *Structural Coating module captures structural coating (epoxy) information. *Cementitious module maintains cement sample properties and testing results. *Structural Steel module maintains structural steel (steel girder) information. *Untreated Base Course module manages untreated base course sample information based on project. *Lab module maintains testing labs, qualified testing procedures, laboratory equipment and laboratory technicians. Laboratory module will allow the management of the R-18 laboratory manual as well as automating the validation of the lab and technician qualifications are up to date. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 hrs
Yes
24 hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Motor Carrier The Motor Carrier System (MCS) consists of several different functions: 1) Accounting 2) Permitting 3) Citations 4) Automated Routing (future) 5) License Plate Readers (LPR) (future) Accounting: The Accounting functionality is a large part of MCS. It consists of shift setup/shift checkout where agents reconcile their cash drawers at the end of the day, deposit the money in the bank and provide the information to Comptrollers. In addition, the system creates disbursements where we collect funds for several states and send payments for the permits weve processed through MCS. Furthermore, Special Receipts is a subsystem that issues receipts for different types of payments receipted in the system; such as, Permit Transfers, Unified Carrier Registration Fees, Western Regional Payments (States that collect permit payments for UDOT), Compliance Review Payments, etc. Permitting: The Permitting functionality consists of the agents and/or customers ordering permits (Overweight/Oversize Permits, Western Regional Permits (multi-state), and Tax Commission Permits). Citations: The Port Agents have the authority to issue citations that correspond with the State and Federal Statutes. Automated Routing: Automated Routing technology will provide routing for permits to reduce/eliminate structure strikes, re-route trucks around construction areas, or congested routes. License Plate Readers: The LPR technology will provide an enterprisewide electronic screening solution for Commercial Vehicles Enforcement roadside operations that allow inspectors to target high-risk vehicles using an efficient and effective roadside screening tool. FY10 to current date (6/8/2010) we've received payments over $9 Million Dollars which are mostly paid online using credit cards. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $427,000.00 $1,910,975.00 0
2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Public,Agency Personal Private Information SSA,PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-OMS and MMQA AgileAssets Maintenance Manager enables UDOT to maximize its maintenance management budget across activities and assets and ensures that the right activity is performed on the right asset at the right time, while delivering the highest possible return-on-investment (ROI). Optimize Use of Available Resources While Eliminating Redundancies Maintenance Manager integrates the planning, scheduling, work recording and reporting phases of UDOTs workflow, which optimizes the use of available resources and eliminate redundant work, while providing the Maintenance team with the reliable information required to make any business decision. Powerful Analytical Tools Maintenance Manager includes powerful and sophisticated analytical tools that enable UDOT to determine the best work plans to deliver the highest level-of-service (LOS) for a fixed budget or determine the required budget to reach a target LOS. Annual Maintenance Planning Maintenance Manager enables UDOT to estimate maintenance needs and then distribute available budget on an optimized basis by jurisdiction, functional class and maintenance service level. Maintenance then analyzes the effects of maintenance scenarios and budget scenarios for one or multi-year maintenance planning. Integrated GIS/LRS Framework An integrated GIS/LRS framework enables UDOT to display the location and manage all roadway assets, work history, current work orders and reporting in a map environment. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Online Permits The function of the Utah Department of Transportations Region Permits Offices is to protect the States right-of-way and to facilitate and coordinate other highway users and provide for safe and efficient operation of Utah's highways. It is also their responsibility to accommodate utility facilities for public service and work zone safety by issuing permits for access, encroachment, outdoor advertising, junkyard, filming, and special events. The On-Line Permit system allows UDOT customers to submit and manage right-of-way permit applications. Major components of the application are Applications, Permits, Customer Information and Reporting. Access Management Program Information Any entity or person requesting access onto a state highway must obtain a valid grant of access permit from the Utah Department of Transportation. Request for grant of access onto Utah state highways shall be through a UDOT Permits Officer at the appropriate UDOT region or district office. There are multiple permit types Encroachment, Outdoor Advertising (Signs and Billboards), and Special Event Permits. The Online Permits system is used by UDOT Complex and Region Permitting personnel, as well as companies and the public with permitting needs. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Public,Agency Personal Private Information PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Pavement Condition Pavement Analyst features powerful integer optimization, which enable UDOT to produce work plans that is directly produced according to the budgetary limitations and level-of-service (LOS) goals, or any other set of criteria. UDOT can create unlimited optimizations that easily illustrate the impact of changes in budget size and source. Pavement Condition is also be able to maintain a library of UDOTs deterioration models, decision trees and treatments, or you can draw from our own. Pavement Analyst is fully GIS and LRS capable, enabling views of UDOTs assets, analysis and work history within a map environment. The construction history of UDOTs pavement can also be visually maintained and examined down to the lane and foot. Short-term analysis enables UDOT to efficiently act on any symptom repairs that require immediate attention Deterioration Models Efficiently project future level-of-service for specific pavement areas and help determine optimal maintenance strategies Decision trees can be defined according to UDOTs practices, which optimizes the decision making process Create multiple analysis scenarios for what-if comparisons to simplify forecasting and resource allocation GIS/LRS integration, including the ability to publish data maps, enhances analysis, reporting and decision making The Primary users are the Pavement Management group within Program Development group located at the UDOT Complex. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-PDBS The Project Development Business System (PDBS) is a highway construction management tool and database. It was developed by UDOT to help facilitate and electronically document the advertising, bidding/awarding, and construction activities of all federal, state and local government projects. PDBS is divided into several sub systems or business modules: Electronic Bid System (EBS) EBS provides a Web based architecture which will enable Contractors to submit bids via the internet, accompanied by a signed printout of their bid. Project Administration - Provide tables in the database to support the entire system and to facilitate management reporting functions, such as the Status of Final Estimate report. Estimates - The Estimate system provides improved statistical analysis, such as one standard function to calculate a weighted average bid price that will provide a more accurate and consistent bid price, which will be an asset to the Engineers in the estimating process. Project Accounting - An accounting application to maintain payments to contractors, maintaining deductions and progress status. Civil Rights - The Civil Rights program aids in compliance with FHWA regulations for federal projects including: Equal Employment Opportunity, the Apprentice-ship Training Program, the DBE Program, Title VI & Title VII Compliance, Labor Compliance, ADA (Americans with Dis-abilities) Compliance, and Special Provisions, including Prompt Payment of subcontractors. Electronic Field Books - Electronic Field Book is a sub-system of Project Accounting which eliminated the need for daily diary ledgers to be kept by Field Inspectors, instead they enter the required data into the field book application. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Public,Agency Personal Private Information SSA,PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Pontis and InspectTech The AASHTOWare Bridge Management (FKA Pontis) analytical software provides the means to collect and store bridge inspection and inventory data for Federal reporting purposes, it also allows users to track preservation and maintenance, perform deterioration modeling, and guide the decision-making process toward the most costeffective choices for bridge preservation, rehabilitation and replacement. Bridge Management is a tool to inventory and inspect bridge structures, meet new element-level national inspection standards, model deterioration, analyze performance and budgets, as well as tradeoff analysis, and make wise resource-allocation decisions to preserve and improve bridges. To support compliance with the new, highly detailed inspection approach required by the Federal Highway Administration, including collection of element level inspection data for bridges on the NHS, the software fully incorporates AASHTOs National Bridge Elements. These guide the recording of bridge condition information at the granular level. Bridge Managements advanced deterioration models and analytical features help UDOT to: Accurately assess performance and risks Predict needs Determine priorities Calculate costs Plan budgets Assure that resources are appropriately identified and allocated. Pontis is used by the Structures Division both at the Complex and at the Regions. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $6,000.00 $60,000.00 $71,540.00 $0.00 0
2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Problem Tracker for Roads UDOT is looking for a software solution that will allow the public to report problems they encounter while using Utahs transportation system. The types of problems UDOT is looking to collect include, but are not limited to, potholes, signal timing issues, debris, damaged signs, etc. The solution must allow UDOT to modify the types of events to be collected as the department chooses. Mobile functionality must be available on prevailing mobile technologies including iOS, Android and Windows Mobile. The mobile application must be able to be placed on, and downloaded from the prevailing mobile application stores with no per device licensing fee (free app). Web functionality must be available on prevailing browsers including Internet Explorer, Firefox, Chrome, Safari, etc. The user interface must be intuitive and easy for the public to use and utilize either a map, the mobile devices GPS, or address coordinates for event location. The tool should allow for web and mobile input and reporting and include both map and list-based displays. The solution must provide notification to the originator and UDOT based on event triggers such as created, updated, completed, etc. The public should be able to see and track the status of their problems. UDOT employees should be notified of problem submissions and be able to route the submission to the appropriate person for resolution. NOTE: An automated process to route submissions to the proper UDOT personnel or city/county data owner is desirable. (Employees should be able to correspond with the originator if additional information is required or to notify them that the problem has been addressed. Security features should control who has the ability to update the status on a reported item. Notification messages must be able to be customized by UDOT. Project Manager Organizational Impact Purpose David Burton Department candidate Develop new application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Public,Agency None None

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Procurement Inventory The Procurement Inventory System maintains the UDOT's inventory of purchases and produced goods. It interfaces to FINET. It is used to maintain the inventory and perform inventory for UDOT. Used to perform annual inventory audit to FINET. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Procurement Services Online Procurement Services is responsible for the acquisition of equipment, materials, supplies and services required to fulfill the mission of UDOT. Procurement Services provides centralized support for the department, which works to connect all of Utah communities together with the help of a first-class transportation system. The Procurement Service Online is system allows agents and division contacts to enter new procurement contracts and requisitions. Track all requisitions through approval process and provide reports. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDOT-FY14-Project Tracking Allows secured access by UDOT Headquarter Comptroller and Region Office users to track the status of assignments from the Executive offices of UDOT. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Projectwise ProjectWise is the only project collaboration and AECO information management software developed explicitly for the design and construction of architecture, engineering, construction, and operations (AECO) of infrastructure projects. Unlike traditional document management and collaboration software, ProjectWise is a system of collaboration servers and services for AECO information for the design and construction of infrastructure projects while the work is in progress. It provides scalable, industry-proven, advantages in worksharing, content re-use, and dynamic feedback that are essential to leveraging information modeling through integrated projects for highperforming, intelligent infrastructure. ProjectWise provides: Organizational Agility in a Managed Environment: Create and manage ongoing work-product effectively where the right people quickly and reliably accelerate work in progress using infrastructure tools and workflows of choice. Maximized Value Across the Enterprise: Inform project stakeholders and enterprise systems in a more consistent, timely, and predictable manner using high-impact deliverables. Timely and Actionable Participation: Synchronize comments to resolve issues quickly and effectively in a closed loop, returning feedback in context to all the relevant designers so as to be actionable. ProjectWise is used to store all construction project related documents from plan sets to email and Word documents. It is used by all project related personnel; UDOT Complex, Regions, and Contractors. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Public Transit Team The Public Transit Team (PTT), with funding from the federal government, administers federal transportation programs that fund agencies providing transportation services to people living in Utah. The PTT system expands the ability of the Public Transit Team to administer and track their FTA programs and the sub recipient's compliance with those programs requirements. a. Purpose of Assessment The purpose of performing a risk assessment is to enable the department or agency to accomplish its mission; o by better securing information systems that store, process, or transmit department or agency information; o by enabling management to make wellinformed risk based decisions; o by justifying the expenditures related to information security; o by assisting management in authorizing (or accrediting) the information systems on the basis of the supporting documentation resulting from the performance of a risk assessment. b. Scope of Assessment The scope of this risk assessment includes the systems use of resources and controls (implemented or planned) to eliminate and/or manage vulnerabilities exploitable by threats internal and external to the agency. If exploited, these vulnerabilities could result in: Unauthorized disclosure of data Unauthorized modification to the system, its data, or both Denial of service, access to data, or both to authorized users This Risk Assessment Report evaluates the confidentiality (protection from unauthorized disclosure of system and data information), integrity (protection from improper modification of information), and availability (loss of system David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Rest Area The mission of the Utah Department of Transportation (UDOT) is to Preserve Infrastructure, Optimize Mobility, Improve Safety and Strengthen the Economy. Accordingly, UDOT presents this Statewide Rest Area Plan in support of its mission statement and continual efforts to provide a safe and efficient transportation system for the public. The strength of UDOT depends on the strength of its program. Rest areas, welcome centers and view areas are important elements of that program. These facilities play an important role in relation to highway safety, primarily combating driver fatigue. The Rest Area application provides a map display of welcome Centers, Rest Area, View Areas, and Public/Private Partnership locations. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Public,Agency Personal Private Information PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Right of Way The Right of Way Division's primary responsibility is to acquire property needed for highway purposes and relocate displaced businesses or persons. The division is also responsible for the management of properties acquired, the oversight of local government highway projects using state and federal funds, utilities, access management, statewide permits, right of way plans, maps and records. The system consists of several components: Acquisition Module Property Management Outdoor Signs ProjectWise Integration The Acquisition, Appraisal and Relocation section is responsible for acquiring the property needed for highway projects. This process involves having the property valued by an appraiser and making an offer to purchase the property from the land owner(s). Relocation assistance is also available to property owners that are displaced as a result of the project. The Property Management section is responsible for managing properties that have been acquired until the property is needed for the highway project. This includes the security, leasing, and maintenance of the acquired properties. Property Management is responsible for the disposition of real property that is no longer needed for highway purposes. These properties are usually remnants of larger parcels that were acquired for highway projects and range in size and utility. The business users are UDOT staff, Right of Way consultants, and local agency personnel who acquire right of way on jointly funded projects. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Risk Management UDOT Risk Management is involved in most activities at UDOT ranging from looking after the safety of our employees, contractor employees, and the public at large. This is done through loss report analysis, managing all of the GRAMA requests to UDOT, procurement of insurance for UDOT, management of the OCIP program, and the emergency management program for UDOT. We strive to make sure that the public is taken care of and that all employees go home safely every night. The Risk Management system allows the Risk Team members at the Complex and Region to enter and track claims on UDOT; property, construction sites, and personnel involved in accidents and injuries. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Supportive YES YES State Agency Personal Private Information,Medical SSA,PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Roadway Data Integration UDOT has hired an outside consultant firm to collect data on it's roadways. Some things that are collected are lanes, skid, pavement condition, signage, intersections, images, pavement type, guardrails, terrain, and many other items. This will be collected for all state, federal, and county roadways. This information will then be integrated into the department's maintenance, program development, GIS systems, and other systems as they pertain to those areas. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Safety Management System SAFETYNET is a database management system that allows entry, access, analysis, and reporting of data from driver/vehicle inspections, crashes, compliance reviews, assignments, and complaints. It is operated at State safety agencies and Federal Divisions and interfaces with Aspen, SAFER, MCMIS, and State systems. It is an Oracle based client-server application that runs on MS Windows servers. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDOT-FY14-Single Signon Single signon involves changing all of UDOT's applications to use a single signon process. This should improve security, eliminate the needs for multiple passwords, and aid in password protection. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose UDOT-FY14-Software Maintenance This candidate is for software maintenance. UDOT pays maintenance on various software that it's employees use. This includes Cognos, Bentley, Oracle, TRADAS, BRASS, Primavera, Intergraph, OMS, and others. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Supertanker Previous to the SuperTanker, UDOT used a system called T-91 which used a VSAM Tank file. SuperTanker provides payroll screens and reports, create the bi-weekly down Load to SAP CAT database, and utilized ePM software processes to use the new Oracle database. SuperTanker receives time, materials and inventory information from UDOT OMS system and reports it to Finet and the State SAP time system. Description and Anticipated Benefits SuperTanker is an interface between UDOTs OMS and Finet. Once daycards are created and approved in the OMS system they will be transferred into the HOLDING file for further processing to FINET. The daycard information contains equipment and material usage and regular OMS work orders. SuperTanker transfers appropriate Human Resource information for each Station/Department in the OMS system to be assigned to work orders for time reporting. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-System Support This project relates to production turnover, change management, and Changepoint management. It involves reviewing, approving, processing, monitoring, and reporting the changes that occur in UDOT's applications and projects. David Burton Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Systems Planning and Programming SPP (Systems Planning and Programming) is the application that UDOT relies heavily on for vast arrays of statistics and data such as: The Highway Performance Monitoring System (HPMS) data collection and reporting; traffic statistics/truck statistics data consisting of Annual Average Daily Traffic (AADT), route numbering, and mile posting. The Utah Route Network is the official legal representation of the Highways and Roadways in Utah. The route Network definition and data are maintained by the SPP Staff. All data required for SPP Business Applications system is associated to a location on the Route Network using the Location Reference Methods defined in the UDOT location Reference Standards Policies. The Route Network Definition (Name, Length, etc.), provides Linear and Spatial location reference business data including GIS Route shapes data. The SPP Application portal gives the SPP staff access to the Route Network Maintenance functions and 3 SPP Business Applications locating information on the Route Network : (1) Roadway/HPMS module provides information about routes required for HPMS and other Federal Reporting requirements (county boundaries, AADTs, HPMS specific data, etc.) (2) The Features module provides Roadway furniture location on or near a route (signs, bridges, etc.) (3) Traffic Analysis module contains the traffic count data and other information required for analysis and Federal reporting. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-TOC Phase 2 Enhancements The Traffic Management Division is a division within UDOT that consolidates the Intelligent Transportation Systems (ITS) Division and the Traffic Operations Center (TOC) into one technology-oriented division. The Traffic Management Division is responsible for planning, designing, installing, operating, and maintaining advanced ITS technologies to improve transportation mobility, safety, economic prosperity, and customer satisfaction. The Traffic Management Division has five key missions: To improve highway safety, to improve the efficiency of Utahs highways, to provide timely and accurate real-time traffic information, to facilitate cooperative public and private partnerships that integrate transportation services, and to provide customer service directly to the public on the operation of the transportation system. These services are cooperatively provided with a number of government agency partners, including Salt Lake County, Salt Lake City, the Utah Transit Authority and the Utah Department of Public Works through the UDOT traffic management system. Services provided by the Traffic Management Division include computer-controlled coordinated traffic signals (using i2TMS), management of traffic incidents on state highways, operation of ramp meters on I-15, control of electronic variable message signs, operation of the states 511 traveler information telephone system, and the traffic website at www.udot.utah.gov/traffic. The Division is dedicated to providing outstanding transportation service through the use of advanced technology. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES State Public,Agency Personal Private Information PPI

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-Traffic Studies The Traffic Studies application is used to produce, maintain, and manage speed, parking, lanes, and other roadway related information. Warrants are produced to authorize UDOT staff to post signs governing the speed, lanes, parking, and other controls for roads under UDOT control. Traffic data collected is processed for analysis to be used in the determination of the various controls. There are Traffic Studies on multiple type of signals by Projects, Locations, and Signs. By Project: When traffic studies are assigned to one project, multiple locations are assigned within a project to be evaluated. Study types are AWS, Bail Bank, Delay, Floating Vehicle Speed, Gap, Left Turn, No Pass, Observation, Ongoing Speed, Pedestrian, Signal Speed, Stop, TEA, Travel Time, and Weave. By Location: When traffic studies are assigned to a Location to be evaluated. Study types are AWS, Bail Bank, Delay, Floating Vehicle Speed, Gap, Left Turn, No Pass, Observation, Ongoing Speed, Pedestrian, Signal Speed, Stop, TEA, Travel Time, and Weave. TEO: When traffic studies are assigned to one location to be evaluated and decisions can be made if to add, change or assign a temporary sign. Study types are OHV, Signing, Speed, Temp Speed, No Parking, and School Zone. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-UDOT Projects This website provides the public with financial information on all UDOT roadway construction projects. The website displays funding by source, expenditures by category, contact information, project status and GIS mapping locations. The purpose was to deliver funding source and spending information related to UDOTs programs and projects that support the Final Four strategic objectives and legislative concerns to internal and external stakeholders. This application identifies funding sources for the various aspects of UDOTs activities and indicates how these funds are spent. It is: - Web-based, giving system users the ability to select from pre-designed reports and queries or to create their own ad-hoc online queries. - Architected and built around five general functional areas. Four of these functions follow UDOTs Final Four Strategic Objectives, (Increase Capacity, Take Care of What We Have, Make it Work Better, and Improve Safety), the fifth is the Legislative Funding Picture. - Designed to utilize the Data Warehouse and other data sources to provide current, consistent information. The UDOT Projects website (FKA TIGS) contains information about projects from around the state and includes funding information, location and current status. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-UDOT University UDOT University is an application to record, monitor, report, and analyze the various training that UDOT's employees have received. This will be used for technician certification, profession engineering accreditation, and potential advancement of employees. David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
2014 IT Plan - UDOT

Project Information
Name UDOT-FY14-UDOT Website In its ongoing effort to provide timely, accurate information both to its internal staff and to the general public, UDOT has leveraged and continues to leverage a number of online and other interactive strategies. Recent examples include the ongoing evolution of UDOTs public website (udot.utah.gov), the UDOT Traffic app, project-specific website, template integration with the main UDOT website, website design, and media campaigns such as; Zero Fatalities, Litter Hurts, Road Respect, TravelWise, etc. In order to improve the efficiency and effectiveness of campaign and/or project websites. This will be accomplished by: Improving the communication between UDOT and the motoring public. Programming services to assist in creating websites that support UDOTs needs and also to mentor DTS staff. To supplement those DTS resources that are currently assigned to such UDOT initiatives, UDOT and DTS are seeking the services of a qualified, knowledgeable interactive team with experience dealing with state information technology needs as well as history and familiarity with the transportation industry, particularly within Utah. Purpose of website: o UDOT Media Campaigns, UDOT Construction Projects, etc. o Small Applications accessed through websites o Hosting o Mobile Applications David Burton Department candidate Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - UDOT


2014 IT Plan - UDOT

Security Plan

No NA
No-Time to recover
24 Hrs
Yes
24 Hrs
Yes
Project Impact
Risk/Severity
Agency
UTAH DEPARTMENT OF INSURANCE
Agency Mission Statement The M ission of the Utah Insurance Departm ent is to foster a healthy insurance market by promoting fair, reasonable and responsive practices that ensure available, affordable and reliable insurance products and services. The m ission of the departm ent will be accom plished by educating, serving and protecting insurance consum ers and other industry participants and other governm ental agencies at a reasonable cost. W e cooperate with and serve state and other governmental agencies in fulfilling these responsibilities. Statement of Agency IT Vision/Mission that reflects SLA content The vision of the Utah Insurance Department is to be locally and nationally recognized as a leader in efficiency and effectiveness of process; professionalism, quality of service; and consum er protection. Likewise the vision of the UID/DTSs Information Services Division is to be locally and nationally recognized as an Insurance Departm ent that is technologically innovative, leveraging available technology, and seeking new technologies to support the UIDs business objectives. W e provide business-driven technology direction and resources to UID staff and their custom ers. Information technology objectives of the agency v v v v v v Offer superior service and support to UID through DTS. Implement business driven technology needs. Implement Sircon for States Paid enhancements. Implement Utah Interactive based application enhancements. ECM Roadm ap and Implementation RFP. Track desktop support calls and resolution tim e.
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v Track applications support calls and resolution tim e. v Track first contact resolutions. v Create a business resumption plan (CoOP) that is real and funded based on the Ops Plan is the CoOP Plan concept. v Expand capabilities for application deploym ent, desktop/laptop patching, m onitoring and desktop im aging. v Expand network application monitoring. v Evaluate and gain expertise in Open Office. v Fully im plem ent subversion for all in-house developm ent work. v Fully im plem ent JIRA or M antis for Insurance developm ent bug tracking. v Implement Healthcare Initiatives to support Health Care Reform.
Agency Business Objectives that have IT projects supporting them Cooperate and serve the State and other Government agencies Foster a healthy Insurance m arket by prom oting fair, reasonably and responsive practices Provide cost effective education to consum er, industry, and governm ent partners Provide cost effective protection to consum ers, industry, and governm ent partners Provide cost effective service to consum ers, industry, and governm ent partners
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years Over the next two to three years the Utah Insurance Departm ent operations will be impacted by healthcare reform initiatives at the state and federal levels, efforts in Congress to require states to regulate its producers, agencies and com panies in a uniform way, m odernization initiatives from industry, regulators and Congress to m odernize the regulation of insurance in a global econom y, a m andate to increase the detection and prosecution of insurance fraud and international efforts to create uniform and principles based insurance regulation of international com panies. The regulation of insurance by m ost if not all of the fifty states and territories will undergo significant changes to address these issues.
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Describe the Agency business changes that will occur as a result of these impacts The Insurance departm ent will be required to do m ore with fewer resources. Its licensing applications m ay need to be adjusted. New initiatives related to Health Care Reform, both on a State and Federal level will required to support related legislation. The departm ent as an enterprise continues to need an enterprise wide content m anagem ent system and data reporting system and m ethod. Describe the Information Technology Impact that will occur due to these changes Healthcare reform will include the developm ent of initiatives to im plem ent an electronic health records and inform ation system that will enab le providers, hospitals and payors to share these electronic records. More uniform software standards and m easures will be needed. The above issues will drive a reliance on use of ecom m erce techniques and data storage and retrieval m ethods. Enterprise based initiatives will be needed m ore quickly and econom ically. The use of Geo tagging will increase. HIPUtah and the Risk Adjuster Board will need websites and capability to interface securely with the insurance portal and also with their adm inistrators. Additional developm ent of online services, office autom ation and cost avoidance IT projects will be required in order to m eet the business dem ands. Risk assessm ents, system vulnerability scans, intrusion protection and other efforts will need to be applied to ensure com pliance with operational and security requirem ents.
List any performance measures used by the agency for implementing the agencys information technology objectives. All services system s are actively m onitored to ensure they rem ain operational. This includes vendor applications that are key to ensuring the Insurance Department and its customers and constituents can conduct business. Availability of key applications is reported m onthly. IT Project management processes are in used to ensure the Utah Insurance Departments m ission and vision are achievable, new legislation is im plem ented and system developm ent m eets agency expectations.
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Accomplishments of FY2013 Implemented SIRCON Updates. Resolved issues with Docum entum W ebtop Implem ental the latest version of Team M ate Deployed Updated Find an Agent II on the Utah Health Exchange Portal Deployed a new departm ent website Deployed a new Captive website First Contact Resolution of IT Issues has im proved Satisfaction rating was high for DTS/Insurance Department staff. All purchasing was m ade with Green IT as the target. Implement the Transparency DataBase
Describe IT Involvement in coordination efforts with other State and Local government entities The Utah Insurance Departm ent hosts the SIRC (Sircon Insurance Regulators Consortium) Shareware Server which currently Utah, Georgia, Colorado, Oklahom a, Virginia, and W isconsin are using in production environm ents. Idaho will be pending. As part of healthcare reform the UID is developing a transparency database that will be used on the States Health Exchange for Exchange users to com pare the various offering available through the portal. This project requires coordination between GOED, UID and HHS, UIDs licensing application vendor Sircon Corporation and UIDs web developer Utah Interactive LLC . Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. The Utah Insurance Departm ent is a m em ber of the National Association of Insurance Commissioners which is an organization that coordinates insurance industry uniform ity and reciprocity through the fifty states and territories. The UID is also very involved with it five prim ary vendors, Sircon http://www.sircon.com /utah), NAIC (http://www.naic.org), NIPR (National Insurance Producers Registry http://www.nipr.com ), SERFF (State Electronic Rate and Form s Filing system http://www.serff.com ), and Prometric Services Testing and Assessm ent (http://prom etric.com /utah) Leveraging the resources of these five vendors along with the resources of DTS, the Utah Insurance Departm ent is well positioned to accom plish its regulatory and consum er protection m ission and IT objectives.
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Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). The UID has been and continues to strive to have all business transactions available online. In the area of Producer Licensing (Agents/Agencies) virtually all transactions are available online. Department Rules requires electronic subm ission of all producer licensing related transactions. Producer initial application auto approval, online reinstatem ents, auto designation / appointm ent term inations and online license printing are just a few of services online or autom ated. M ore online services and office autom ation are planned for FY2014 Company licensing transactions are predominantly online as are Market Conduct, Consumer Services, and Rate and Form Filing. Plans include automated live queries on the UID website. If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. None IT Budget Summary for Agency FY2014 DP Current Expense ~ $ 500,000 DP Capital Expense ~ $ 0 DP Supplied ~ $ 4,000 IT Application M aintenance Expense (included in Current Expenses) ECommerce Fund ~ $ 645,700
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2014 IT Plan - UID

Project Information
Name UID-FY14-6903-ALAB Documentum Mentoring & Consulting Documentum Consulting / Mentoring utilizing a contract source obtained via and RFP for the purpose of Mentoring, Consulting and Training the Utah Department of Insurance business staff and the DTS employees. The DTS employees who are assigned to UID must be more fully trained in both operational and programming aspects of Documentum. This candidate provides the approved path for greater efficiency in the ability of the DTS staff to support UID in this area. Carl Meek Department candidate Enhance existing application/product
2014 IT Plan - UID

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $100,000.00 $0.00 No supplemental appropriation is aniticpated No IT building block is required

2014 IT Plan - UID

Security Plan

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - UID

Project Information
Name UID-FY14-690X-ALXX Application Maintenance Application Maintenance Candidate. Contains application maintenance projects and tasks for the Utah Department of Insurance (UID). UID has numerous applications that need regular and consistent operations and application support. This includes working with the vendor (SIRCON) on the core UID application. It also includes Documentum which provides content management. Appliation support includes working closely with DTS on the Agent Search web site. Carl Meek Department candidate Enhance existing application/product
2014 IT Plan - UID

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $45,000.00 $0.00 No IT supplemental is anticipated No building block is required

2014 IT Plan - UID

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State Public,State None None

No Not yet written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Risk/Severity
2014 IT Plan - UID

Project Information
Name UID-FY14-6955-CCL2-SERFF Plan Managment Exchange Enchanements to SERFF (System for Electronic Rate and Form Filing) a SAAS web application developed, hosted and maintained by the National Association of Insurnance Commissioners (NAIC). Previously, SERFF Cycle I enhancements were complete in 2011; SERFF Cycle II Phase I enhancements were completed in 2012. This candidate addresses SERFF Plan Managemernt Exchange. Cark Meek Department candidate Enhance existing application/product
07/01/13 06/30/14 No changes in UID Objectives
2014 IT Plan - UID

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $22,500.00 $0.00 No supplemental IT apporpriation is necessary No building block is anticipated

2014 IT Plan - UID

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO None State None None

No Not Yet Written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination No additional impact No
Risk/Severity
2014 IT Plan - UID

Project Information
Name UID-FY14-Insurance Transparency Database The Utah Insurance Department has requested that DTS develop an Insurance Transparency Database (ITDB). The ITDB project collects health insurance quality measures, solvency data, and rate information. Reports will display this information so that a consumer can make informed decisions on what healthcare package works best for them. The grant may be used for Plan Mangement for the Utah Health Exchange. DTS is currently making this application available on mobile devices. This will allow the use of this applications by the ever growing use of mobile devices to access state information. Amie Hughes Department candidate Enhance existing application/product
2014 IT Plan - UID

Estimated Project Cost Estimated Anual Operation/Maintenance Costs Anticipated Supplemental IT Appropriation Anticipated Building Block Request for an IT Appropriation $770,067.30 $0.00 No supplimental IT appropriation is necessary. No building block is anticipated

2014 IT Plan - UID

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important NO NO State Public None None

No Not Yet Written
No-Time to recover
Per SLA
NO-Explain
Per SLA
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination No additional Impact No
Risk/Severity
Agency
Utah Labor Commission (ULC)
Agency Mission Statement The mission of the Utah Labor Commission is to lead in achieving safety and fairness in Utahs workplaces.
Statement of Agency IT Vision/Mission that reflects SLA content To support the Utah Labor Commissions mission and business direction by Continuing to provide and support a technical infrastructure which is responsive, reliable, and secure. Continuing to develop and support computer applications that make efficient use of staff time allowing staff to provide better response and service to the public Automate business processes where possible. Use computer applications to extend the services of the Labor Commission through the internet allowing current Labor Commission staff to service more customers and provide more online access to public and business customers to learn of and utilize the services offered by the Labor Commission.
Information technology objectives of the agency Maximize IT Resources by: Utilize DTS resources effectively and efficiently to accomplish the mission, goals and objectives of the Labor Commission Make all business and public services of the Labor Commission available on the web inasmuch as funding and business processes will allow Reduce overall costs to the Commission and support staff through the effective application of technology
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Agency Business Objectives that have IT projects supporting them

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Ensure Utah workers are covered by workers compensation insurance Ensure Utah insurance carriers are reporting coverage in a timely manner. Monitor employers applying for and qualifying for self insured status for workers comp coverage. Track all work related injuries within the state and the insurance carrier response for medical payments for work related injuries Provide mediation between employers and employees to resolve conflict Make the workplace free from discrimination and harassment. Promote fair hiring practices, payment of wages, and a fair working environment. Enforce child labor laws. Promote fair practices in buying, selling and renting of property. Monitor the workplace for safety and consult with employers to make the workplace safer. Monitor and Inspect boilers, pressure vessels, elevators, and moving walkways within the state Provide certification to Utah miners and consultation with mine owners to make the Utah mining environment safer.
External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years
Budget shortfalls and budget sequestration are a constant threat to the ability of the agency to provide the level of service expected and needed by customers. The Labor Commission has made adjustments in processes and staff to counter these shortfalls. Any additional shortages in state or federal funding will result in a loss of service. The current level of staff at the Labor Commission has not kept pace with the overall growth of the states population. The current staff has seen a significant rise in volume of service requests and caseloads over the past 3-5 years. The agency expects to see this disparity continue for the next 2-3 years.
Describe the Agency business changes that will occur as a result of these impacts The Labor Commission has already made several adjustments to staff and business processes as a result of both budgetary shortfalls and increase in demand for services by customers. In addition to these internal adjustments the agency is looking to utilize technology to make current staff more efficient, allow more electronic communication with customers, and automate processes where possible.
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Describe the Information Technology Impact that will occur due to these changes
Specifically the use of online services to facilitate creation of efficiencies between the agency and public customers. The use of online forms and web applications that integrate into the current information systems database to gather and disseminate data electronically and reduce the amount of paper and postage the agency currently deals with. The use of online wizards to educate and direct public customers to the correct sources of information and services. Revamping current terminologies and navigation used on websites and forms to make information more understandable and usable. The use of on demand web services between the agency and business customers to facilitate a more flexible and efficient form of electronic data exchange with these customers. Describe the Information Technology Impact that will occur due to these changes
List any performance measures used by the agency for implementing the agencys information technology objectives. The Labor Commission currently reviews and will continue to use service level metrics provided by DTS for response time from the infrastructure group as well as monitor the availability and performance of its key applications. The agency measures up time and down time interruptions during business hours of the primary systems used by the agency. Labor also depends heavily upon reliable network and internet services provided by DTS for the receipt and distribution of emails, especially email and calendar systems, and access to network drives and the internet. Accomplishments of FY2013
Deployment of SafeBase Phase I, a case tracking system for the Utah Division of OSHA to track violations of workplace safety protocols. Addition of Carrier Tracking to the Policy Application. This monitors Utah employers for workers compensation coverage and enforces work flow processing for open investigations against employers. The Carrier Tracking component adds the ability to track accuracy and timeliness of data being submitted by insurance carriers, and gives ability to Policy staff to enforce penalties for untimely or inaccurate data. Deployment of Online UI Lookup application. This application allows insurance carriers and claim administrators to look up the UI number of employers they are currently covering for workers comp. This is provided to allow the carriers to prepare for Labors next phase of policy data reporting that will require the UI number. Deployment of Online Wage Claim applications. This application allows Utah residents to report wage claim or wage discrimination issues online. Data Sharing coordination with Department of Workforce Services (DWS). This joint effort has allowed DWS and Labor Commission to share information between the two agencies to facilitate both agencies in more efficiently performing their mandates.
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Describe IT Involvement in coordination efforts with other State and Local government entities
The Labor Commission and Department of Workforce Services (DWS) continue to partner in the sharing and coordinating of employer data. The Labor Commission also utilizes interfaces with Division of Finance for the electronic processing of payments, receivables and collections.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. The Labor Commission continues to partner with several business partners in the private sector to receive and transmit information regarding but not limited to workers compensation data, cost of injury data, employer data, and benefit information. Some of these entities include Workers Compensation Fund, UII, National Council on Compensation Insurance, Pinnacle Inc, Medical Providers and Clinics, Federal HUD and EEOC.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Online 123 System to capture physician first reports of injury via web service or online form submission. Capture of Industrial Accidents data via the national IAIABC standard transmitted and processed via EDI Capture of Workers Comp Policy data via the national IAIABC standard transmitted and processed via EDI Secure Online credit card gateway to allow customers to pay for services online in a secure environment compliant with current state auditing rules for credit card processing.
If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards
Labor Commission is very concerned with information security and the protection of data and systems. As security standards for the state are developed and implemented by DTS, those standards will also be reviewed and implemented at Labor. Labor will continue to be a partner in that process and expects that changes to how Labors electronic data is secured, stored, or transmitted, will be coordinated with the Agency. Labor anticipates that security will be an ongoing discussion item in the Security meeting attended by Labor, and will respond to changes in a timely manner and by the due dates established.
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IT Budget Summary for Agency The Labor Commission does not have a dedicated IT Budget. Approximately $694,000 is spent each year on Application Development and Maintenance and approximately $292,000 is spent each year on Desktop Support and Network charges. Labor has been using the services of a DTS Project Manager that has proven very successful in identifying, providing order to, and in meeting deadlines of, projects of the agency.
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2014 IT Plan - ULC

Project Information
Name Description and Anticipated Benefits Project Manager Organizational Impact Purpose ULC-FY14-ULC Applications Enahnce and maintain applications for the Utah Labor Commission, including: Uninsured Employers Fund; Employers Reinsurance Fund; Claims EDI; Proof of Covereage; Online 123; and Miner Certification. Todd Duvall Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Respond to legislative actions and management directives.
2014 IT Plan - ULC


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $694,000.00 $0.00 0.00
2014 IT Plan - ULC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Public,Agency Personal Private Information SSA,PCI,PPI

No Included in the agency's business resumption and continuation of operation plans
No-Time to recover
3-5 days
NO-Explain
3-5 days
NO-Explain
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Jobs Additional process and storage capacity; additional memory; retreive and restore capacity and the ability to accomodate estimated annual growth. No
Risk/Severity
FY 2014 ITIT Plan Summary FY 2014 Plan Executive Executive Summary July 1, 1, 2013 July 2013
Agency
Tax Commission
Agency Mission Statement Our mission is to collect revenue for the state and local governments and to equitably administer tax and assigned motor vehicle laws.
Information technology objectives of the agency Keep the Lights On: all the software, systems and infrastructure now in place must keep working since processing of information is the primary business activity of the Tax Commission. Implement Legislation: support the legislature as laws affecting agency business change, ensuring changes are implemented as efficiently and effectively as possible. Improve and Expand Services Offered On Line: support agency efforts to provide services to citizens via the internet by improving existing services and implementing new services. Deliver Better Tools for Better Results: identify, prioritize and implement proposed enhancements to existing systems or new systems that support the agencys mission.
Agency Business Objectives that have IT projects supporting them Better Tools for Better Results Make Compliance Easier Make Evasion Harder
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External Forces Describe the Federal, Economic, and Industry forces that will impact your agency operations over the next 2-3 years The Internal Revenue Service (IRS) wields substantial influence over tax compliance processes. Current IRS initiatives include modernizing electronic filing, finding ways to increase adoption of electronic filing options, meeting mandates to improve privacy by reducing use of taxpayer identification numbers (SSN), providing for secure electronic communications, etc. Legislation is passed each year that affects much of the agencys operations. This becomes a key driver behind agency priorities. Tax is increasingly subject to requirements imposed by outside organizations such as Payment Card Industry security standards. As these requirements change Tax must adapt to remain compliant. Several years ago Tax selected GenTax as the platform of choice for all tax processing. During FY2014 most business functions related to Motor Vehicle will also migrate to GenTax. This commercial product is used in many jurisdictions and is regularly updated. Taxs intent is to remain at current versions of this product so regular upgrades will be required.
Describe the Agency business changes that will occur as a result of these impacts Processes, procedures, forms and other changes will be made as needed. Security will continue to be emphasized by agency leadership through policy, training and monitoring of day-to-day work activities.
Describe the Information Technology Impact that will occur due to these changes Risk assessments, system scans and other efforts to ensure compliance with security requirements. State legislation requires system changes that have to be developed, tested and implemented each year.
List any performance measures used by the agency for implementing the agencys information technology objectives. All systems are actively monitored to ensure they remain operational. Availability of key applications is reported monthly. Project management processes are used to ensure legislation is implemented and system development meets agency expectations.
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Accomplishments of FY2013 Provided support after implementation of the remaining tax types in GenTax. Began implementation of motor vehicle and motor vehicle enforcement functions into GenTax. Implemented legislative changes and other requests to improve existing systems.
Describe IT Involvement in coordination efforts with other State and Local government entities Work with agencies where Tax has data sharing agreements to ensure updates take place on the desired schedule. Provide local government access to data from Tax systems that affect their operations related to areas such as sales tax, motor vehicle titling and registration, property tax rates, etc. Participate in working groups for shared applications such as One Stop Business Registration. Certified Tax Rates system used by local government and other entities to simplify the process for certifying tax rates, and make the process itself more visible.
Describe Public/Private partnerships agency is involved in to accomplish agency IT objectives. Fast Enterprises, provider of the GenTax system, will remain a long-term partner for support and improvement of this system. Work with Utah Interactive for many on-line services related to motor vehicle titling and registration.
Describe efforts to conduct electronic transactions in compliance with UCA 46-4-503 (Government products and services provided electronically). Most interactions taxpayers have with the Tax Commission can be done electronically today through the Taxpayer Access Point (TAP) module in GenTax. Tax continues to encourage increased adoption of these services and look for opportunities to offer new services.
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If the Agency intends to verify DTS security standards for the Agencys data that DTS maintains or transmits, describe the plan for the timing and method of verifying DTS security standards. Since Tax must report to the IRS annually they also anticipate an annual review similar to that done when the IRS comes on site. IRS and appropriate NIST tools would be used. This also involves site visits to SL and Richfield data centers every 18 months. A more complete plan will be prepared and shared with DTS.
IT Budget Summary for Agency Overall budget for IT, including all services provided by DTS, is $14,676,800. This breaks out as follows: 6300 Telecomm - 483,800; 6500 DP Current -10,624,100; 6600 DP Cap - 3,568,900.
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2014 IT Plan - USTC

Project Information
Name USTC-FY14-Front End Applications that support front end handling and capture of paper documents, checks and remittance coupons. This includes NCR remittance processors with software provided by Wausau Financial Systems, Scan Optics SO series scanners with software provided by Scan Optics and Transcentra, Versatile records management software for managing document retention, Spectrum inventory control software and other utility programs. During FY2013 Tax began reviewing long term plans for remittance and high speed scanning, knowing the hardware and software involved had reached end of life. For FY2014 Tax expects to implement a Kofax-based scanning solution to replace Scan Optics Sonar and Vista Capture. A substantial portion of motor vehicle document scanning will shift to the offices as VADRS is implemented. Development of long terms plans for remittance and scanner hardware and software will continue. Elaine Wood Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 Kofax pilot for Sales Tax may quickly lead to other tax types
2014 IT Plan - USTC


2014 IT Plan - USTC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Agency Personal Private Information,Financial-bank accounts routing information,Credit Card State Code - Specify,PCI,IRS Statutes applicable to agency programs Statutes applicable to agency programs

No No required
No-Time to recover
Best Effort
Yes
Best Effort
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Servers to support Kofax production and dev/test No
Risk/Severity
2014 IT Plan - USTC

Project Information
Name USTC-FY14-GenTax Accounts for all activities associated with selected tax types and other agency programs, such as registration, return filing, payments, audits and collections; includes TAP module for web-based account management, return filing and payments. Implementation of motor vehicle functions into GenTax began in FY2013 and will complete in early FY2014. During FY2014 Tax will move IRP from the tax instance of GenTax to the MV instance now dubbed VADRS. They will also upgrade the tax instance to version 9. Elaine Wood Department candidate Develop new application/product,Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - USTC


Hardware Dollars Software Dollars Labor Dollars Contract Dollars Other Dollars $0.00 $0.00 $2,600,000.00 $5,600,000.00 0
2014 IT Plan - USTC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,Agency Personal Private Information,Financial-bank accounts routing information,Credit Card State Code - Specify,PCI,IRS,Federal Code or Regulation - Specify Statutes applicable to agency programs Statutes applicable to agency programs

Yes
Yes
Best Effort for now; more discussion to come as VADRS goes live
Yes
Best Effort for now; more discussion to come as VADRS goes live
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Additional servers for VADRS instance of GenTax, network connections for Verifone readers, desktop staff involvement in implementation No
Risk/Severity
2014 IT Plan - USTC

Project Information
Name USTC-FY14-MVA Titles and registers all types of vehicles, issues inventory, prints titles and registrations, processes impounds, handles cashiering to account for monies received, etc. All functions of this application will move to VADRS in October 2013. Work in early FY2014 will be limited to bug fixes, support for the VADRS project and eventual decommissioning of MVA. Steve Coons Division (or other dept. sub-unit) candidate; identify DMV Maintain existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - USTC


2014 IT Plan - USTC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State Agency Personal Private Information,Credit Card BCI,State Code - Specify,PCI,Federal Code or Regulation - Specify Statutes applicable to DMV Statutes applicable to DMV

Yes
No-Time to recover
Immediate during normal business hours but still best effort
NO-Explain
Immediate during normal business hours but still best effort
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Will eliminate database and other support servers after VADRS roll out in October No
Risk/Severity
2014 IT Plan - USTC

Project Information
Name USTC-FY14-MVED Applications Provides applications for licensing of auto dealers and sales people, tracking of investigations relative to licensees, support for law enforcement staff in the field and other components. Most, but not all, MVED business functions are moving to VADRS in October 2013. Work on existing applications will be limited to bug fixes, support for the VADRS implementation and eventual decommissioning of those replaced by VADRS. Tax is also responding to changes imposed by Public Safety as they modernize their applications. They will expand use of FatPot software as well for in car support. Steve Coons Division (or other dept. sub-unit) candidate; identify Motor Vehicle Enforcement Maintain existing application/product
Purpose
07/01/13 06/30/14 None
2014 IT Plan - USTC


2014 IT Plan - USTC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,Agency Personal Private Information,Credit Card BCI,FBI,State Code - Specify,PCI,Federal Code or Regulation - Specify Statutes applicable to agency programs Statutes applicable to agency programs

Yes
No-Time to recover
Extra support during special operations, otherwise best effort
NO-Explain
Extra support during special operations, otherwise best effort
Yes
Project Impact
Support of Executive Branch Strategic Goals Impact on Infrastructure Operations Services that may result with development of Project Project Should be included in DTS Enterprise Plan Self-Determination,Education,Energy,Jobs Reduction in servers used by this application No
Risk/Severity
2014 IT Plan - USTC

Project Information
Name USTC-FY14-Other Support Several commercial applications and a few internally developed applications that support records management, appeals management, inventory control and other agency functions. FY2014 will involve mostly operational support. A new version of JustWare is expected, FatPot usage will expand and remaining applications may be moved to shared rather than dedicated Oracle environments. DBA work that is common across applications is captured here as well. Tax is also looking to replace their high speed printer. Steve Coons Department candidate Maintain existing application/product,Enhance existing application/product
07/01/13 06/30/14 None
2014 IT Plan - USTC


2014 IT Plan - USTC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Critical YES YES Public,State,Federal Public,State,Agency Personal Private Information State Code - Specify,IRS Statutes applicable to agency programs

Yes
No-Time to recover
Best effort
NO-Explain
Best effort
Yes
Project Impact
Risk/Severity
2014 IT Plan - USTC

Project Information
Name USTC-FY14-Property Tax Applications Includes Certified Tax Rates, Centrally Assessed, GIS and other applications supporting the Property Tax division. FY2014 priorities include enhancements to Certified Tax Rates and rewrite of Personal Property Audit. Steve Coons Department candidate Enhance GIS,Develop new application/product,Maintain existing application/product,Enhance existing application/product 07/01/13 06/30/14 None
2014 IT Plan - USTC


2014 IT Plan - USTC

Security Plan
Criticality Authentication/Authorization Data Exchange Access Information Types Regulatory Compliance State Code Federal Code Other Mission Important YES YES Public,State Public,State,Agency None State Code - Specify Statutes applicable to property tax administration

Yes
No-Time to recover
Best effort
NO-Explain
Best effort
Yes
Project Impact
Risk/Severity

FY2014 Utah Department of Technology Services Information Technology Plan

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FY2014 Utah Department of Technology Services Information Technology Plan

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Department of Technology Services

Information Technology Plan

Dept. of Technology Services

Utah Department of Technology Services

FY2014 Agency IT Plan Analysis

FY 2014 Agency IT Plan Analysis

Affect on Costs, Operations, and Services

$128,553,579 $30,698,050 233

FY2014 Agency IT Plan Analysis

Impact to Multiple Agencies

Compliance with Policies, Procedures, and Rules

Compliance with State Architecture

Potential for Enterprise Project Implementation

Execution and Management

FY 2014 IT Plan Executive Summary July 1, 2013

Board of Pardons and Parole

FY 2014 IT Plan Executive Summary July 1, 2013

FY 2014 IT Plan Executive Summary July 1, 2013

FY 2014 IT Plan Executive Summary July 1, 2013

2014 IT Plan - BOP

Description and Anticipated Benefits

Project Manager Organizational Impact Purpose

07/01/13 06/30/14 Dependent on user requirements

2014 IT Plan - BOP

IT Assets to Complete Project

2014 IT Plan - BOP

Business Resumption & Disaster Recovery Plan

No Not yet created

Project has a Documented Disaster Recovery Plan

2014 IT Plan - BOP

Description and Anticipated Benefits

Project Manager Organizational Impact Purpose

07/01/13 06/30/14 Dependent on user requirements

2014 IT Plan - BOP

IT Assets to Complete Project

2014 IT Plan - BOP

Business Resumption & Disaster Recovery Plan

Project has a Documented Disaster Recovery Plan

FY 2014 IT Plan Executive Summary July 1, 2013

Department of Alcoholic Beverage Control

FY 2014 IT Plan Executive Summary July 1, 2013

FY 2014 IT Plan Executive Summary July 1, 2013

FY 2014 IT Plan Executive Summary July 1, 2013

FY 2014 IT Plan Executive Summary July 1, 2013

I.T. Budget Summary for Agency

2014 IT Plan - DABC

Description and Anticipated Benefits

Project Manager Organizational Impact Purpose

07/01/13 06/30/14 NONE

2014 IT Plan - DABC

IT Assets to Complete Project

2014 IT Plan - DABC

Business Resumption & Disaster Recovery Plan

Project has a Documented Disaster Recovery Plan

2014 IT Plan - DABC

Description and Anticipated Benefits

Project Manager Organizational Impact Purpose

07/01/13 06/30/14 N/A

2014 IT Plan - DABC

IT Assets to Complete Project

2014 IT Plan - DABC

Business Resumption & Disaster Recovery Plan

Project has a Documented Disaster Recovery Plan

2014 IT Plan - DABC