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cpthepalm05@gmail.com Littleton, CO, 720-258-6475 PROJECT MANAGER

Summary: Experienced team leader in product development and release based on stakeholder input, market trends, and a strong understanding of the need for competitive strategies to maintain product branding and competitive edge in the market share. Relevant Skills: Project Management Product Marketing through case by case analysis of user scenarios Business/Financial Analysis Risk Analysis and Management Compliance Analysis and process improvement Leadership skills in mentoring, prioritizing and planning projects designed to identify and resolve issues and appropriate solutions Subject matter expert, with the flexibility to adapt to current conditions and customer requirements Experience in cross-functional coordination, cooperation and issue resolution Requirements identification, documentation, and compliance traceability Project Management: Risk assessment analysis and mitigation, project scheduling, supply chain interaction and dependencies Business continuity requirements and recovery plans Competitive edge analysis through research of competing products/companies, tools, resources Strong research methodologies allowing analysis and comparison of competitive products Process improvement through cross functional implementation Product Test: SDLC implemented through Agile development process Compliance training for financial and industry regulations Re-assessment of existing tools and processes for continuous improvement Cross-functional scheduling, requirement definition cross-functional coordination

Applications: SDLC, Agile/Waterfall Development MSProject; MSExcel; Word; Visio SCM Tools: MKS, Bugzilla Linux RedHat, Windows

PROFESSIONAL EXPERIENCE QUANTUM CORPORATION (ADIC), Englewood, CO Sr. Product Test Engineer Project Management (2011): 1995-present (2005 - 2013)

Tracked and scheduled electrical components, identified resources and timelines for completion of new mass storage development providing management with updated daily progress. Schedule tracking provided a comprehensive view of component completion and schedule risk, resulting in positive feedback on project management skills, detail and coordination from project director.
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Sr. Product Test Engineer/Test Lead:

Promoted to Test Lead based on thorough analysis, test, and successful FW releases within scheduled timeframes and customer acceptance with fewer than 10% critical field issues identified. Designed and developed schedules, test strategies, test plans, test specifications and test reports documenting the test life cycle for FW releases for Enterprise and Small Workgroup mass storage releases. Provided project status and scorecard updates to Management, Service and Supply Chain representatives identifying risk analysis and mitigation for project issues, identifying workarounds and resolutions Consulted and identified issues internal customers encountered during setup and usage of system solutions. Prioritized and reviewed escalations and test issues in Control Review Board meetings with cross-functional organizations, analyzing risk vs. timeliness of change Provided solutions integration testing to ensure comprehensive test coverage of hardware systems solutions by assessing issues and recommending a course of action. Managed and acted as liaison for product test of multiple software releases and subsequent implementation. Provided virtual team management for software releases for the Kiev development team. Simultaneous releases completed with a 90% customer satisfaction based on critical field issues identified following release.

Sr. Software Test Engineer

(2004 2005)

Identified areas of weakness in existing product, while identifying acceptable methods to improve OEM implementation. Provided test leadership for acceptance test of OEM iSCSI appliance in conjunction with SVT. Provided supporting detail in decision not to pursue project any further due to lack of OEM implementation of quality recommendations and inability to meet requirements.

Sr. Software Test Engineer

(1995 2004)

Developed the test documents to support library releases including the test strategy, test plan and user requirements for validation. Provided schedules and project assignments to test engineers. Identified test bed requirements and provided quotes for needed equipment. Provided management status updates, Change Control Board (CCB) representation identifying critical areas of concern Liaison between software/hardware development engineers, and service personnel to ensure product met user and service requirements

BGS in Data Processing, University of Denver, University College, CO MS in Project Management, Boston University, Metropolitan College, Boston, MA

National Association of Professional Women LinkedIn: www.linkedin.com/pub/cheryl-palmer/5/8ab/9bb/

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