Centennial College Brochure Sept 2013

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HANDBOOK 2013-2014
INTERNATIONAL STUDENT
International Student Handbook

Welcome to Centennial Welcome Letter from the Director, International Education Getting Started Meet the International Team Centennial International Online Community Directory Student Photo ID Locker Rentals Your First Year Your First Year Experience 10 Tips on How to be Successful The Centennial Classroom Safety and Security Counselling Services at Centennial Library Services Getting Involved Centennial Colleges International Facebook Page Events Career Planning Citizenship and Immigration Important Reminders Navigating MyCIC Study Permit Temporary Resident Visa Passport Expired Permits and Restoration Inviting Family Working in Canada Social Insurance Number Off-Campus Work Permits Co-op On-Campus Work Post-Graduation Work Permit Academic Information and Registration Building Your Timetable on myCentennial myCentennial Course-Based Registration myCentennial Block-Based Registration Academic Forms Withdrawal/Refund Policy Re-Admit Policy 1 2 4 7 8 8 9 9 11 12 15 16 20 20 21 21 22 22 23 23 24 24 25 25 26 26 27 27 28 29 29 30 31 33 36
INDEX
International Student Handbook

Housing Accommodation 37 Student Residence 37 Homestay 37 Living Off-Campus 39 Medical and Dental Health Insurance Medical Services in Ontario How Do I Use Medical Services in Ontario? Health Insurance How to Claim Dentistry Information Financial Matters Scholarships Banking Payment Options Income Tax About Toronto The City Past and Present Transportation in Toronto (Student Metropass) Seasons and Clothing Exploring Toronto Places of Worship Useful Links Travelling Experience Canada Travelling Outside of Canada Travelling During the Semester Travelling After You Complete a Semester Taking a Semester Off Travelling After You Complete Your Program 40 40 41 42 43 43 45 47 49 49 50 51 51 51 52 52 53 54 54 55
The Road to Success After Centennial 56 Service Directory 57 Notes 58
INDEX
Welcome to Centennial
On behalf of all the faculty and staff at Centennial College, it is my distinct pleasure to welcome you to Canada, Toronto and to the College. The decision to study abroad, far from friends and families, is probably one of the biggest decisions you have made and we are honoured that you have chosen our institution. With more than 4,000 international students already at Centennial who speak more than 80 languages and represent a hundred ethnocultural groups, our worldwide reputation speaks for itself. Centennial College is determined that your stay in Canada will be educationally successful and personally rewarding. We have four campuses, post-graduate degrees, diploma and certificate programs, expert professors and a vibrant student body. Just as we are certain that you will come away enriched by all the opportunities Centennial can provide, your insights, your input and your contributions will, in turn, make us an even greater institution. Of course, your studies are why you are here, and we trust this handbook will be a useful guide. Whether you decide to stay in Canada when your studies are complete, or if you return home, were certain that Centennial will be an important building block for your future.
Ann Buller President & CEO

I N T E R N AT I O N A L S T U D E N T H A N D B O O K
Welcome Message from the Director, International Education

I would like to take this opportunity to welcome you as an international student at Centennial College. You are about to embark on an experience of a lifetime and we are here to help you along the way. We are focused on your success, both in your studies, and in helping you enjoy the experience of our campuses and our wonderful City of Toronto. We understand that the transition to a new school, a new country, a new city and a new culture may be challenging for you. I encourage you to take advantage of the services we offer to you through our International Education Student Centre, located at the Progress Campus on the second floor in Room C2-07 or one of our satellite offices at our other campuses. Specific programs and services offered include advice and assistance on immigration and health-insurance concerns, English conversation classes, personal counselling, trips and activities, and work and study information for our international students. Our friendly staff has extensive knowledge and is here to answer your questions and assist in making your stay at Centennial as enjoyable and comfortable as possible. Please consider the International Education Centre your home away from home. Visit us often. There are always events and activities in which you can participate. This International Student Handbook is filled with essential information you will find helpful during your stay with us. Please take the time to look through it. Again, I want to extend a warm welcome to you and encourage you to take advantage of this exciting opportunity to learn, explore and meet new friends.
Virginia Macchiavello Director, International Education
H A N D B O O K
I N T E R N AT I O N A L S T U D E N T
Getting Started - Your first week at Centennial

Meet the International Team
International students are a valued part of our Centennial community and we make a special effort to meet your needs. Our advisors and admissions officers are here to help you be successful at Centennial. We would like to meet all of our International Students so please drop by any of our International Education Campus Offices during the week, Monday to Friday, for assistance or to say hello. Hours may vary for each office. We also hold many social events throughout the school year, so check your e-mail and myCentennial regularly for updates. Some of the services offered by the International Education team: Program application and registration assistance Assistance with transitioning to life in Canada Orientation to Centennial College Referrals to services and agencies within and outside the College Assistance with understanding and making claims under the international health insurance plan Housing information and assistance Recreational and cultural activities Information on study and work permit applications, Liaison with Citizenship and Immigration Canada Information on employment regulations, income tax and social insurance
Centennial International Education Centre locations Main Centre: (Monday to Friday, 8:30 a.m. to 4:30 p.m.) Progress Campus, Room C2-07 Campus Offices: (office hours may vary) Ashtonbee Campus, Room B2-14 Morningside Campus, Room 232 Centre for Creative Communications, One Stop Office, Room 101
Your Centennial College International Team

Virginia Macchiavello Director International Education 416-289-5000, ext. 2248 vmacchiavello@centennialcollege.ca Jin Li Associate Director, International Education China, Asia Pacific 416-289-5000, ext. 2366 jli@centennialcollege.ca Nadia DLima Manager of International Services Progress Campus 416-289-5000, ext. 2336 ndlima@centennialcollege.ca Marina Lawrence International Recruitment Manager Africa, Caribbean, Europe 416-289-5000, ext. 2266 mlawrence@centennialcollege.ca Daniel Yoon International Recruitment Manager Japan, Korea, Philippines, Vietnam 416-289-5000, ext. 2066 dyoon@centennialcollege.ca Mark Coote International Recruitment Manager South Asia, Middle East 416-289-5000, ext. 2035 mcoote@centennialcollege.ca Melida Renkwitz International Recruitment Manager Latin America, Italy, Portugal, Spain, U.S.A. 416-289-5000, ext. 2468 mrenkwitz@centennialcollege.ca Yana Avdyeyeva International Mobility Advisor Global Experience Office (GEO) 416-289-5000, ext. 2379 yavdyeyeva@centennialcollege.ca Greg Long Digital Media Recruitment Officer 416-289-5000, ext. 2463 glong@centennialcollege.ca www.Twitter.com/GregCCI
International Admissions
Helen Liu International Admissions Officer China, Asia Pacific 416-289-5000, ext. 3308 hliu@centennialcollege.ca Eun Choi International Admissions Officer Japan, Korea, Philippines, Vietnam 416-289-5000, ext. 2268 echoi@centennialcollege.ca
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Trang Thu Phan International Admissions Assistant Japan, Korea, Philippines, Vietnam 416-289-5000, ext. 2031 tphan@centennialcollege.ca Sandra Pineda International Admissions Officer South Asia, Middle East 416-289-5000, ext. 2272 spineda@centennialcollege.ca Ayary Marroquin International Admissions Assistant South Asia, Middle East 416-289-5000, ext. 2278 amarroquin@centennialcollege.ca
Michelle Robertson International Admissions Officer Africa, Caribbean, Europe 416-289-5000, ext. 3691 mrobertson@centennialcollege.ca Svetlana Balaba International Admissions Assistant Africa, Caribbean, Europe 416-289-5000, ext. 2129 sbalaba@centennialcollege.ca Minerva Rojas-Garcia International Admissions Officer Latin America, Portugal, Spain, U.S.A., Italy 415-289-5000, ext. 2072 mrojas@centennialcollege.ca
International Student Advising

Donna Mapanao International Student Advisor Ashtonbee Campus and CCC 416-289-5000, ext. 7373 dmapanao@centennialcollege.ca Margaret Rushford-Smith International Student Advisor Morningside Campus 416-289-5000, ext. 8162 mrushford-smith@centennial.ca Joyce He International Student Advisor Progress Campus 416-289-5000, ext. 2023 jhe@centennialcollege.ca Keiko Umemoto International Student Advisor Progress Campus 416-289-5000, ext. 2060 kumemoto@centennialcollege.ca Marion Crawford Work Permits 416-289-5000, ext. 8419 mcrawford@centennialcollege.ca
Centennial International Online Community Directory

Blogs Centennial Community: www.centennialcommunity.blogspot.com Facebook Be Part of Centennials International Student Community: www.facebook.com/centennial.international Connect with Centennials Caribbean Student Community: www.facebook.com/groups/centennialcaribbean Connect with Centennials Korean Student Community: www.facebook.com/centennial.Korean Connect with Centennials Hispanic Student Community: www.facebook.com/centennial.Espanol Connect with Centennials Vietnamese Student Facebook Community: www.facebook.com/centennial.Vietnamese Twitter Centennial College: @CentennialC International Rep: @GregCCI Weibo Connect with Centennials Chinese Student Community: www.weibo.com/3231834852 Chinese Association of Students at Centennial College www.weibo.com/4cascc
H A N D B O O K
Student Photo ID
Now that you are a student of Centennial College, it is very important that you obtain a Student Photo ID card. This card will allow you to access all of the services and benefits that are available to our students. You will need this card in order to pick up your health card, get a student discount on your bus pass, write your exams, apply for a gym membership and much more. You need an activated library account in order to book a tutor online, book AV Media equipment online (faculty), borrow items from the library, renew items online, and use the e-resources from home. The Student Photo ID Schedule is available online at the following link: www.centennialcollege.ca/mycentennial/photoidguide
Locker Rentals
You can arrange for a locker on your campus at the beginning of each semester. Lockers are available to full-time students, for a rental fee, on a first-come, first-serve basis via myCentennial or through your campus Enrolment Services Office. Youll need to provide your own lock and you should install it within the first week of classes, not earlier. For your convenience, locks are available in campus bookstores. In order to legally occupy a locker, you need to pay the locker rental fee. Locker rental agreements are terminated immediately upon official withdrawal from your program or after not registering as a full-time student for a semester. Locker rentals that begin in the fall semester will include the winter semester, with an option to extend your rental for the summer semester at an additional fee. Rentals that begin in the winter semester will also include the summer semester. Lockers with locks that have been placed on a locker by someone other than the person who paid the locker rental fee are considered to be illegally occupied and will be removed. The contents of an illegally occupied locker will be held by Campus Security until the penalty fee is paid. The College will dispose of such contents within 14 days of the seizure. Note: The College is not responsible for damage to, or theft of, contents of lockers. The College will dispose of contents left within 14 days of the end of an academic semester based on the length of the locker rental.
Your First Year

Your First Year Experience
You are about to begin an important and exciting time in your life. You will experience new ideas, make lasting friendships and prepare for your career. Along the way, you may need a helping hand or someone with whom you can talk. This is particularly important in your first year, as you face new challenges and embrace new experiences. To help you along your way, we encourage you to visit www.centennialcollege.ca/myfirstyear for a complete list of programs and services available to you. These programs and services are designed to make your transition to college, both in and out of the classroom, as smooth as possible. We want to be with you every step of the way from your first day to the day you graduate.
10 Tips on How to be Successful at Centennial

1. Understand Centennials Academic Policies You will find that most schools in Canada will have strict policies on cheating, plagiarism, fabrication, misrepresentation and fraudulent behavior that may be VERY different from classrooms in your home country. It is extremely important that you read over Centennial Colleges academic policies to avoid any preventable academic consequences. www.centennialcollege.ca/aboutcentennial/policies 2. Stay Safe Read over the ways Centennial security team helps ensure your safety and helpful tips on what you can do to stay safe. 3. Ask for help in your classes when needed The Library has many resources to help you be successful in your classes, such as their tutoring program and AskON (online research help). In each academic department you will have a coordinator and/or program advisors whom you have the option to speak with regarding your class inquires such as exams, reports, professors, reasons for absences and more. 4. Get Settled into your new home Read International Education Centre student newsletters for helpful resources for settling into your new community. The newsletters will have links to staff recommended health care clinics, ethnic grocery stores, transportation services and much more.
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H A N D B O O K
5. Make New Friends Centennial College is recognized as one of the most culturally diverse post-secondary institutions in Canada. Over 90 cultural groups are represented and 80 languages are spoken on campus. You will have the opportunity to meet people from all over the world. A great resource to help connect with your classmates is by joining the International Education Centre Facebook group. 6. Get Involved On and Off Campus Part of the benefit to studying abroad is taking advantage of everything the school and city has to offer. You will have the opportunity to experience a new culture first hand. Centennial College and the International Education Centre will host many events throughout the year as well as have volunteer opportunities to allow you to get involved in different ways. Check out Centennial Colleges Leadership passport program online at www.centennialcollege.ca/LeadershipPassport 7. Talk to Someone when you feel alone The counseling services at Centennial are here to help you with cultural changes, personal counseling, crisis intervention and more. Many International Students will go through an adjustment period when they move to a new environment and sometimes will need to speak to someone about how well they are adjusting. Refer to page 14 to read more on the counseling services available to you. 8. Stay Healthy Eating healthy and staying active is essential for anyones success. Many students focus more of their studies then themselves. Keeping yourself healthy can help you reduce stress; increase your energy and much more. Focusing on yourself is a success tool that can help you reach your goals. 9. Be aware of expiry dates on your immigration documents Be aware of your study permit, passport and temporary residence visas expiry date. Your study permit gives you the legal right to study in Canada as long as it is valid. You MUST renew it BEFORE it expires in order to keep studying in Canada. Read over the Immigration section of the handbook so you understand your permits. Remember we are here to help, please come into the International Education Centre with any and all concerns regarding your immigration documents. 10. Plan ahead for after graduation As a future college graduate you should plan ahead in order to secure a job within your chosen field upon graduation. This may be by networking with people in your field, updating your resume and learning how to effectively job search. The Career Centre staff at Centennial provides you with the tools to help you prepare. Refer to the Career Planning and Resources section on page 21 for more information.
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The Centennial Classroom

1. What is Cheating? Any student who, in an examination, copies from the work of another person in the examination room, or who uses notes or other memory aids without the permission of the invigilator, or who permits such copying, or supplies materials such as notes or memory aids to another, breaches proper conduct and is liable to a sanction. This type of action may also be subject to an academic sanction such as a failing grade. 2. What is Plagiarism? Any student who, in an assignment, submits work that is substantially copied from the work of another person, without attribution, and represents that such work is his or her own, breaches proper conduct and is liable to a sanction. This type of action may also be subject to an academic sanction such as a failing grade. Centennial has implemented an Internet-based plagiarism detector called: TURNITIN (also known as Turnitin.com). It ensures the originality of assignments, and helps instructors check students work for improper citation or potential plagiarism by comparing it against the worlds most accurate text comparison database. 3. What is Fabrication? Any student who, when assigned to produce a report on an actual event or set of events (for example, a news story submitted in journalism), presents a report that is, in whole or in part, fabricated, breaches proper conduct and is liable to a disciplinary sanction such as suspension or dismissal. This type of action may also be subject to an academic sanction such as a failing grade. 4. What is Misrepresentation? Any student who misrepresents any fact to the College, or fails to disclose a fact, where such misrepresentation or failure to disclose materially effects admission, evaluation or other matters of standing, breaches proper conduct and is liable to a sanction. If this type of action is by a Student and affects any academic assignment, activity or project, it may also be subject to an academic sanction such as a failing grade.
5. What is Fraudulent Behaviour? Any member who commits a Fraudulent Act affecting the College or any member of the College community, or who assists another person in such act, breaches proper conduct and is liable to a sanction. If this type of action is by a student and affects any academic assignment, activity or project, it may also be subject to an academic sanction such as a failing grade.
H A N D B O O K
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Safety and Security

Personal Safety Tips If you are staying on campus after-hours, your program chair or manager must authorize the access and advise Security. You then must check in with Security and register with our Working Alone service. Campus Security will then check in with you during their patrols. When leaving, please sign out with Security so we can discontinue this service and provide you with a safety escort to your vehicle or campus bus stop. If you are leaving College property after dark, try to leave with someone you know and trust who can walk with you to your destination. You may also arrange a safety escort through the WalkSafe program. If you think someone is following you, switch direction abruptly. If you still feel uncomfortable, seek an area where there are other people or find an emergency phone and alert Security. If you have to walk alone, do so with confidence. Keep your head up, eyes alert and shoulders back. A passerby with honest intentions will not be irritated with you for acting cautiously. Let others know that you are aware of their presence. Trust your instincts. If something or someone makes you feel uneasy, get out or away from the situation.
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Travel only in well-lit areas. Do not take shortcuts through vacant, wooded or dark areas. Do not fumble in your purse/pocket for car door keys. Have them ready in your hand before you reach your car/home. If You Ever Feel Threatened on Campus: Seek help or remove yourself from the situation or both. R eport to Campus Security or call the HELP LINE: 416-439-HELP (4357) This is a free call from any campus pay phone or your cell phone. Inform your Program Chair or Manager. Ambulance, Fire, Police: 911 (available 24 hours) Our Security Emergency Helpline: 416-437-HELP (4357) Our Emergency Extension: 2020 For General Security inquiries, call: 416-289-5240 or Ext.: 5240 Campus Security Room Phone Ashtonbee A-120 416-289-5040 CCC Room 101 416-289-5140 Progress C1-04 416-289-5240 Morningside 234 416-289-5340 Manager, Life Safety & Security 416-289-5021 Security Operations Coordinator 416-289-5000, ext. 2656 Investigations Coordinator 416-289-5000, ext. 7056 24-Hour Community Services Assaulted Womens Hotline 416-863-0511 Distress Centres 416-598-1121 Toronto Rape Crisis Centre 416-597-8808 S.O.S. Femmes (French Line) 416-759-0138 Sexual Assault/Rape Crisis (Region of Peel) 1-800-810-0180 or 905-273-9442 York Region Womens Sexual Assault Hotline 1-800-263-6734 or 905-895-7313
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H A N D B O O K
Campus Safety Watch Program The Campus Safety Watch Program encompasses a number of initiatives to improve public safety. These include: WalkSafe service Emergency Helpline, extension and phones Working Alone service Personal safety plans and training F or Your Safety information boards, campus safety alerts, safety tips and promotional material Annual public safety audits How You Can Help It is important that you are aware of what is going on around you. You can help yourself, the College community and the authorities by: Being aware of who and what surrounds you. Being on the lookout for any suspicious activities or persons. Reporting incidents to Campus Security for investigation. R eporting concerns to your instructor, Chair/Manger, Student Services or Security for resolution. Crime Reporting It is the responsibility of every member of the College community with knowledge of a crime, incident or unusual condition to report it to Campus Security for investigation. Lost and Found If you lose personal property, contact Security for assistance. If you find lost property, please turn it into Security. For Security office locations and contact numbers, see back panel. College Property All Centennial College facilities and grounds are private property pursuant to the Trespass to Property Act. Anybody on College property is therefore responsible for identifying themselves and providing identification upon request of Security or other College officials such as lab monitors and library staff. Note: More information on safety and security is available in a brochure available at all campus security offices.
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Counselling Services at Centennial

In addition to the diverse offerings of the International Education Centre, you can also connect with our expert counselling services team, who can help you in the following areas: P ersonal Counselling issues such as stress, anxiety, adjustment to college, grief and loss, relationship issues, gender issues, communication skills and personal crisis Learning & Study Skills including time management, note-taking, reading skills, test-taking skills and test preparation Crisis Intervention if you are facing a crisis and need a safe place to talk, our counsellors are available for you C onsultation a referral can be made to professionals outside the college, if needed Cultural Challenges understanding Canadian customs and way of life
Remember: No issue is too small to be discussed in confidence.
Counselling Hours: Drop by the Counselling Office at Progress Campus. Monday to Friday, 8:30 a.m. to 4:30 p.m. Phone the Counselling Office on your campus at 416-289-5000 Progress, ext. 2627 Ashtonbee, ext. 7252 Centre for Creative Communications, ext. 7252 Morningside, ext. 8025 Cant reach your Counsellor? Need to talk after hours? Distress Centres of Toronto 416-408-4357 Gerstein Crisis Centre 416-929-5200 Durham Crisis 905-666-0483 York Region 416-310-2673 Peel Region 905-278-7208 Good2Talk 1-866-925-5454
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H A N D B O O K
Library Services
Welcome to Centennial College Libraries. We offer library resources, research help and on-campus laptop loans to Centennial students. We also offer free tutoring at the Learning Centre in each campus library. There is a library at each Centennial campus: Ashtonbee, Progress, Centre for Creative Communication (CCC) and Morningside. Online resources and guides are available 24 hours a day, 7 days a week (24/7) from our website. You need an activated library account in order to book a tutor online, book AV Media equipment online (faculty), borrow items from the library, renew items online, and use the e-resources from home. To receive an activated library account you will need to bring your Centennial College Student ID into a library at any campus to have your account activated. Resources Print collections are available at each campus library. In addition, we subscribe to more than 100 electronic databases, giving you 24/7 access to thousands of scholarly journals, magazines, newspapers from 90 countries, e-books and more. The library also has a collection of videos in DVD and VHS format to support teaching and learning. Viewing stations are in the library.
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Research Help The library is here to help you. If you have questions about your topic, are confused about where to find resources, want advice to select appropriate articles, books and websites, or need help with your bibliography, please ask the library. Help is available in person at the library, online at askON, and by telephone. At askON, you will find live, chat-based research help. Check our website for askON service hours. www.library.centennialcollege.ca/askON Search our website for helpful subject guides, tips for searching the Internet and our e-resources, and citation style guides. Borrow a Laptop Laptops and netbooks are available for student use on campus. Visit the library to sign an Equipment Loan Agreement, then show your student/library card each time you want to sign out a laptop. The loan period is three hours. Due to high demand, laptops cannot be booked in advance. Library Fall & Winter Hours: Hours may vary by campus. Please check hours and locations for each campus at www.library.centennialcollege.ca/about_us/hourslocations Contact the Library: Progress: 416-289-5000, ext. 5400 Ashtonbee: 416-289-5000, ext. 7000 Morningside: 416-289-5000, ext. 8000 CCC: 416-289-5000, ext. 8600 Library e-mail: library@centennialcollege.ca Library website: www.library.centennialcollege.ca Learning Centre www.library.centennialcollege.ca/learningcentre Visit the Learning Centre in each campus library to find out about the tutoring, review sessions and ESL conversation classes that are offered free of charge to all Centennial students.
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Tutoring The peer-based tutoring program is designed to provide one-on-one assistance to Centennial College students in an informal environment. Tutors are university students or Centennial College students who are in high academic standing and have been recommended by their respective departments. All appointments are one student with one tutor. Book a Tutoring Session: 1. Go to the Library web site at www.library.centennialcollege.ca 2. Click on BOOK A TUTOR on the left tool bar. 3. Before logging in, read the Learning Centre Guidelines listed below the login box. Enter your myCentennial i.d. and password in the appropriate box. 4. If it is your first time booking a tutor, you must register by filling out the registration form. You only have to register once. After logging in/registering, you will always be taken to the Home page. Click on the VIEW SCHEDULE button in the top left corner. 5. From the drop down menu, Choose your campus. Here you can see the availabilities of all the tutors for the week. Choose your course using the drop down menu to view tutors for your specific course. 6. The time slots that are available for booking are highlighted in white. Click on the time slot you want to book. 7. An appointment window will open up, where you can confirm the date and time. In the boxes provided, enter the course code and specify what you want help with. eg. ACCT-112 Ch3: Adjusting entries. Indicate any equipment requests if required. 8. Click on SAVE APPOINTMENT to confirm the appointment. Your appointment is now highlighted in yellow on the tutors schedule. You will also receive an email confirmation with the appointment details.
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9. If you would like to cancel an appointment, click on your appointment (highlighted in yellow) on the tutors schedule, and at the bottom of the appointment window, click on CANCEL THIS APPOINTMENT. Note: You can only cancel appointments at least 12 hours in advance. If less than 12 hours, you must contact the Learning Centre at your campus.
10. If all appointments are booked for a specific day and you would like to be put on a waiting list, click on the clock icon in the top left corner for that day in the schedule. You can receive notification of appointments that become available by email(default) or by text message from your cell phone. Note that any incoming text charges may apply depending on your mobile service provider.
Lets Talk Groups Lets Talk English conversation groups meet once a week to practise speaking English in an informal, relaxed setting. Each group has a maximum of five students along with a group leader who speaks fluent English. Check the website to select a time that fits your schedule and go to the Learning Centre to join a group. On-line help The Learning Centre has e-learning tools and recommended websites to help you with writing, listening, speaking, grammar, vocabulary and much more. Learning Centre Hours: The Learning Centre hours vary by campus. Please check hours at: www.library.centennialcollege.ca/about_us/hourslocations Contact the Learning Centre Progress: 416-289-5000, ext. 5430 or 5431 Ashtonbee: 416-289-5000, ext. 7230 Morningside: 416-289-5000, ext. 8020 CCC: 416-289-5000, ext. 8600 pcalder@centennialcollege.ca
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H A N D B O O K
Getting Involved
Centennial College International Facebook Page We want to keep you connected with our college community on campus and online! By joining the Centennial College International Centre Facebook page, you will stay informed about the on-campus workshops, information sessions that we organize for international students, study permit extensions, work permits, and everything related to Citizenship and Immigration Canada. We also share information about activities on campus like special events, job fairs, student clubs and competitions, as well as events and activities in Toronto. Connecting with Centennials International Student Community on Facebook is also a great way to connect with new friends studying at Centennial, connect with fellow classmates, buy used books, and get answers to your questions about studying, working and living in Canada. Welcome to our International Student Facebook Community: www.facebook.com/centennial.international
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Events The International Education Centre will host various events at all campuses throughout each semester. To learn about up and coming events pay close attention to your myCentennial e-mail. We will also have flyers posted at each campus on the International Education office boards with more information.
Career Planning and Resources

Career Centre Career Centre staff provide students and alumni with the tools required for professional career development. Advisors will work one-on-one with you and offer valuable information in the following areas: marketing international experience, jobresearch skills, networking with employers, career planning, effective cover letter and resume writing, and interviewing tips. Student Employment Advisors are available at each campus by appointment. To book at your home campus, please call 416-289-5000, ext. 8121 or 2241. Office hours are Monday to Fridays, 8:30 a.m. to 4:30 p.m. Volunteering Volunteering in Canada is commonly referred to as probono or unpaid work, out of goodwill. You are highly encouraged to seek volunteer work in order to develop new skills, gain valuable Canadian work experience and create a network of professional contacts. Volunteering also allows you to integrate into your community and give back to causes you care about. You should check on-campus postings and consult with career services to maximize volunteer opportunities. Centennial Counselling and Career Centres Progress Campus - Room C1-03, 416-289-5000, ext. 2627 Ashtonbee Campus - Room A1-11, 416-289-5000, ext. 7252 Morningside Campus - Room 190, 416-289-5000, ext. 8025 Centre for Creative Communications - Room 285, 416-289-5000, ext. 7252
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Citizenship and Immigration

Important Reminders: A copy of your study permit must be submitted to the International Education Centre as soon as you arrive, so take the time to meet with your Admissions Advisor at Progress Campus, International Education Centre in Room C2-07.
Check your passport expiry date. You must renew it at least six months prior to the expiry date. You are required to have a valid passport before you may apply for any Canadian immigration documents. Check the expiry date of your study permit. We recommend you begin your application process 90 days before your permit expiry date. Ensure that you have a valid Temporary Resident Visa (TRV) if you leave Canada and have plans to return, if you belong to the one of the countries where a TRV is required. International Student Advisors are conveniently located at all of Centennial campuses to help you navigate immigration-related inquiries. Citizenship and Immigration Canada (CIC), in conjunction with the Canada Border Services Agency (CBSA) is the central federal authority and governing body for international students in Canada. It is your primary responsibility to ensure both your study permit and passport are valid throughout your study in Canada. Remember: Immigration policies and legislation change quite frequently in Canada. Information contained in this section is based on current legislation and policy, which may be subject to change without notice. During your study period, it is important that you remain aware of the most current information.
Navigating MyCIC
You will frequently hear the term MyCIC when communicating with International Education staff and when attempting to apply for most immigration-related matters using the Government of Canada online portal. In order to use MyCIC, you will require a login name and password. Please store both safely as you will need this information to identify yourself and apply for all immigration-related matters online.
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An International student advisor can assist you to navigate MyCIC. You are encouraged to attend organized workshops, and information sessions, offered every semester, designed to help you navigate the online portal. Workshop information will be posted in International Education offices, and sent to your myCentennial e-mail address.
Study Permit
A study permit is required for all international students who want to study in Canada. Please check that all of your information on this document is accurate. This document gives you the legal status to live and study in Canada. Please ensure you keep this document valid at all times. Y ou must apply for extension before your study permit expires. We recommend you begin your application process 90 days before your permits expiry date. Y ou can continue to study while your permit is being processed by CIC. This is called implied status. I f your study permit has expired and you have not applied for an extension, you have to stop studying. You have 90 days to apply for restoration and extension of your study permit. For more information refer to the expired permits and restoration section on page 10.
Client ID Number/Unique Client Identifier is a number you will find on your Canadian immigration documents. This is your personal identification number (PIN) and must be stored safely for reference.
Temporary Resident Visa

A Temporary Resident Visa (TRV) is required for most international students, and can be issued in the form of single or multiple entries. It is the Canadian hallmark sticker endorsed in your passport, and should not be mistaken for a study permit or any other document. This visa is required for entry into Canada and you can apply within Canada.
Citizens of certain countries do not require a TRV for entry. See www.cic.gc.ca/english/visit/visas.asp to find out which countries require a TRV. Once you have arrived in Canada, it is not mandatory to have a valid TRV if you do not intend to leave the country.
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Passport
Note: Please keep your passport safe and make sure you have a photo copy or scanned copy.
Your passport expiration date is critical as most permit and visa durations will always correspond to the expiration date specified on your passport. You will first need to extend your passport in order to apply for any other applications or extensions. While in Canada, students are encouraged to contact the nearest embassy or consulate for your country in Canada to apply for a new passport. Lost or stolen passports If your passport is lost or stolen, follow the steps below: 1. Immediately report your lost or stolen passport to the nearest Toronto police department. Please keep all file numbers and reference documents for future verification. 2. Contact the International Education Centre to set up a meeting with an International Student Advisor. 3. Contact your countrys embassy or consulate to determine the necessary steps to obtain a new passport. 4. Once your new passport is received, you may see an International Student Advisor for assistance with replacing your Study Permit. Passport renewal is a lengthy process, so please store your passport safely to avoid problems. Always keep a photocopy of all your documents and store them separately from the original documents.
Expired Permits and Restoration

If you fail to extend your immigration study permit prior to the expiration date, you will lose status in Canada and must stop studying. Restoration: A 90-day period is granted for students to apply for restoration. There will be a restoration fee in addition to the study permit renewal fee.
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If you are still registered in classes with an expired study permit, Centennial may request a withdrawal. In most cases, the student can only register with the College once a valid study permit extension is issued by Citizenship and Immigration Canada. Meet with an Advisor immediately if you are in this situation. Implied Status: If your study permit expires while waiting for a decision from CIC, you will automatically have Implied Status in Canada. You may continue studying while on Implied Status until a decision is made by CIC. It is highly recommended not to leave the country during this process.
Inviting Family
As an international student, you may invite your spouse or common-law partner, children or parents to join you in Canada. Any accompanying family members must apply for a visitors visa. You may include your family members (spouse and children only) when you are applying for a study permit. Your family members may apply for a TRV (Temporary Resident Visa Visitor) if you wish to have them accompany you to Canada. Contact your nearest Canadian Embassy, High Commission or Consulate to apply. If you are already studying in Canada and wish to invite your family member(s) to join you, you can support their Vistors Visa application by sending your family members supporting documents. Visit the International Education Office to get more information about how you can invite your family members.
Working in Canada
Canadian work experience can be an exciting opportunity to leverage your skills, education and previous experience. Remember: You are required to have a valid Off-Campus Work Permit to work off campus during your studies.
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Note: When applying for your Off-Campus, Post-Graduation Work Permit or Co-op Work permit you may need to complete a medical examination by CIC licensed doctor. Please see an International Student Advisor for more information.
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Social Insurance Number (SIN)

Once you have received your work permit, you need to apply for a Social Insurance Number (SIN) in person at Service Canada. You cannot be paid for work in Canada without a SIN. You must show your SIN card, or proof that you have applied for a SIN, within three days after you start your employment. Who can apply for a SIN? If you are an international student, you can only apply for a SIN if you have a job offer or a valid work permit. Please see your International Student Advisor for further information regarding this process. Remember: A SIN does not give you the legal status to work. This number is used for taxation purposes only. You require the appropriate work permit to work in Canada.
Off-Campus Work Permits

Eligible international students can apply to work off-campus while studying. This permit will be issued with the same expiry date as your study permit. If your study permit expires soon, you may wish to first extend it and then apply for your offcampus work permit. Or, depending on the expiry date of the study permit, you may apply for both permits together. Eligibility Students must meet the following conditions to work: Have a valid study permit. B e registered as a full-time student at Centennial College. B e registered as a full-time student for at least six months (during the past 12 months) in a program other than English-as-a-Second Language or French-as-a-Second Language. H ave a cumulative GPA of 2.0 or above. (You can find your GPA in myCentennial under Student Record Information).
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Once you have been issued an Off-Campus Work Permit, if you do not to maintain any of the conditions listed above, you must surrender your work permit. Contact your International Student Advisor for assistance. Number of hours you can work Students with Off-Campus Work Permits may work for a maximum of 20 hours per week during the regular academic year (September to April) and 40 hours per week during CIC scheduled breaks (summer break, between-semester break, December break, reading week) The Off-Campus Work Permit costs $150. You will need to pay for your Off-Campus Work Permit online with your credit card.
Co-op: (Field Placement or Internship)

Reminder: A Co-op Work Permit is required before you start co-op, internship or practicum placements. You MUST come into an International Education Office at the START of your program to be advised when you should apply for your Co-op Work Permit. This permit is free.
Employers want to hire graduates with education and work experience. Graduating from a program which includes a co-op, placement or Internship provides you with beneficial experience in your field of study. To qualify for co-op work terms, you must complete 80 percent of first-year courses as well as achieve a minimum grade of C in College English (ENGL-170) and a minimum GPA of 2.5 in Engineering Technology, Applied Science, Transportation and Business programs.
On-Campus Work
Eligibility You do not require a work permit for on-campus work. However, a valid SIN is required.
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Post-Graduation Work Permit (PGWP)

Remember: You have 90 days, beginning from the day after the end of your last semester, in which to apply for a Post-Graduation Work Permit or before the study permit expires, whichever comes first.
As a graduate of Centennial, there is the opportunity to apply for a Post-Graduation Work Permit (PGWP). Throughout the academic year, the International Education Centre offers workshops on PGWP procedures. Attendance to these workshops is necessary to obtain the relevant guidelines and procedures to graduate and their PGWP application to be processed by CIC. Students who have completed all degree, diploma or certificate requirements will still be considered eligible to work off-campus full-time, provided both the study permit and the Off-Campus Work Permit are valid, while waiting for the PGWP. You do not need a job offer to apply for the PGWP. Please note that Centennial College has no influence over the length of the PGWP validity period. This is entirely a CIC decision. Bridging Extension: You must have a valid study permit in order to apply for the Post-Graduation Work Permit. If your study permit expires within 90 days after your graduation date, you can apply for a study permit bridging extension prior to the permits expiry date. Bridging provides students the opportunity to facilitate postgraduation application procedures while maintaining status in the country. This is a study permit extension and can be submitted online to MyCIC. Remember: CIC may require that you undergo a complete physical examination by a designated immigration physician before your PGWP can be issued.
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Academic Information and Registration

Note: Always update your mailing and e-mail addresses on myCentennial
Building Your Timetable on myCentennial

myCentennial Course-Based Registration
Login to the myCentennial portal by entering your username and password at the following website: my.centennialcollege.ca/cp/home/displaylogin Note: In a selected group of programs you will only have the option of selecting a block of courses. Important: Please read the pop up screen that appears immediately before course selection. You must understand school policy when registering for day, night and Continuing Education courses. Once you have successfully logged into myCentennial, follow the steps below: 1. Select the Build/Change Timetable Link & View Registration Information (This can be found on the right-hand panel of your myCentennial page). 2. On the next screen, select Build/Change Timetable & Pay Fees. 3. On the next screen, select the term you want to register for and click submit. 4. The system will scan your record and show you the courses you have completed and the ones you have not completed for each semester. 5. The courses will be listed as Met and Unmet. If the course has a + symbol under the Register column, it indicates that further selections are available by clicking on the symbol. 6. At each semester listing, you have the option to click on Preview Schedule to see what the timetable will look like while you make your selections. Change the <Go To> date to view a past or future week. NOTE: This is a preview and NOT your final schedule. Please complete steps 8-9 to register. 7. Scroll to the bottom of the window and select Click Here to close this window. Afterwards, click Next Step to view your registration results. 8. If your courses are listed under the status of Web Registered or Registered, you have successfully built your timetable. However, if you have a Registration Add Error, you may need to see your program area depending on the issue.
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H A N D B O O K
This Add Error will be clearly displayed. Any subjects that were rejected due to prerequisite or test score restrictions will be noted as such. 9. You must also review your Subjects and Subject Titles as they will indicate whether you are required to take, or are awaiting results for assessment tests. These will have a course code of 999 (ex. comm999). If this appears on your timetable, please see your international advisor. 10. If you are satisfied with your selections and results, click on the Return to Menu button.
myCentennial Block-Based Registration

Login into your myCentennial portal by entering your username and password at the following website: my.centennialcollege.ca/cp/home/displaylogin Once you have successfully logged into myCentennial follow the steps below: 1. Select the Build/Change Timetable Link & View Registration Information (this can be found on the right-hand panel of your myCentennial page). 2. On the next screen, select Build/Change Timetable & Pay Fees. 3. On the next screen, select the school term you want to register for and click submit. 4. As you scroll through the next window, you can see the list of available Blocks that you can choose from. If your program is listed as <Locked>, you will only see one available block which has been pre-selected for you by your School. Note: If all blocks are full please see your academic program advisor.
5. Make sure to read the information at the top of the form as it provides information on your available options. 6. When you have found the block you would like, select it by clicking the small circle and scroll down to see if there are any additional courses to be selected. Please make sure you select the course that corresponds to your chosen block. 7. At each semester listing, you have the option to click on Preview Schedule to see what the timetable will look like while you make your selections. Change the <Go To> date to view a past or future week. Note: This is only a preview and NOT your final schedule. Please complete steps 8-9 to register.
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8. Scroll to the bottom of the window and select Click Here to close this window. Afterwards, click Next Step to view your registration results. 9. If your courses are listed under the status of Web Registered or Registered, you have successfully built your timetable. However, if you have a Registration Add Error, you may need to see your program area depending on the issue. This Add Error will be clearly displayed. Any subjects that were rejected due to prerequisite or test score restrictions will be noted as such. 10. You must also review your Subjects and Subject Titles as they will indicate whether you are required to take, or are awaiting results for assessment tests. These will have a course code of 999 (e.g. comm999). If this appears on your timetable, please see your international advisor. 11. If you are satisfied with your selections and results, click on the Return to Menu button.
Academic Forms
There are many academic forms that you may have to access throughout your studies at Centennial College. In order to be able to access them with ease, the International Centre has created an area in the International Student section on myCentennial in the Forms tab. Within this section, here are just some of the forms you will find: Transfer/Re-Admit Letter Request Withdrawal Form sample Request for Academic Change Add/Drop Form You can also find printable forms on the International page on myCentennial. Please view by entering the link below: www.centennialcollege.ca/printableforms
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Withdrawal/Refund Policy
Step One: Are You Eligible? Visa Denial refunds are subject to a $200 administrative fee. T ransferring to another institution subject to a $500 non-refundable tuition fee and a $615 application fee and refunds will be processed only if you will be attending a Centennial-approved institution in the same semester as you were accepted to attend at Centennial. A valid offer letter from the institution indicating the start date of studies will be required. A ll other refund requests subject to a $500 non-refundable tuition fee and a $615 application fee and requires approval by the International Education department at Centennial College (deposit is non-refundable). I f you withdraw after the first 10 school days of the semester, only subsequent semester fees paid will be reimbursed. A ny outstanding balances owing on your account will be deducted from your refund. Step Two: Withdrawal Forms Complete an International Student Withdrawal Form and submit it (and all supporting documentation) to the International Office on or before the first 10 school days of the semester. Step Three: Refund Processing Forms Refunds will be issued in the same method of payment as the original payment. Original method of payment Credit Card Instructions Complete a Credit Card Refund Authorization Form listing the same credit card that was used for the original payment, signed by the student. Complete a Wire Transfer Form. You will automatically receive your refund as a cheque.
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Wire Transfer Debit/Cash
Please note: If your refund is payable to someone other than yourself, a Third-Party Release Form must also be completed. Please note: For students who are approved to transfer to another institution, your refund cheque will be issued directly to that institution. A Third-Party Release Form is required. 33
Step Four: Reason for Withdrawal Visa Denial Please ensure you submit a copy of your Visa Denial letter to the International Education Centre in addition to the above forms. A $200 administrative fee applies. Other Reasons If you are withdrawing for reasons other than a Visa Denial, a $500 non-refundable tuition fee and a $615 application fee applies. Please submit all of the following, in addition to the above forms: Copy of your passport, Copy of a valid study permit (if available), Written explanation, and One of the following additional supporting documentation: Reason for withdrawl Transferring to another institution Additional documents required Offer letter from the other institution indicating start date of studies (see eligibility) A copy of your plane ticket Please contact the international office for instructions
Returning home Other
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Step Five: Submission Final Checklist: Withdrawal: International Student Withdrawal Form Applicable Payment Processing Forms: Credit Card Refund Authorization Form Wire Transfer Form Third Party Release Form Applicable Other Documentation: Visa Denial Letter Passport Valid Study Permit Letter of Acceptance from another institution Copy of Plane Ticket, Stamped Passport Other supporting documentation (as required)
Submit all required forms and documentation to a Centennial College International Education Centre. Please note: For your security, please send your Credit Card Information form to the secure fax number below. All other information may be sent by e-mail to: Via Fax (all credit card information forms): 416-289-5275 Via e-mail (all other documentation): internationalfee@centennialcollege.ca If you require assistance with your Application to Withdraw, please contact 416-289-5000, ext. 2529 (Hours of operation are: Monday to Friday, 8:30 a.m. to 4:30 p.m. EST). Note: Students can expect to receive a refund within four to six weeks, after the International Office has received a complete and accurate Application to Withdrawal package.
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Re-Admit Policy
If you are seeking re-admission you should come to your International Education Office at your home campus for clarification.
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Housing
Accommodation
If you have not yet found accommodation in Toronto, we are here to help. You have a choice of staying at Centennials residence, participating in the Homestay program or living with other students off-campus. For more information on these options, you can visit the following link: www.centennialcollege.ca/international/housing. It is always prudent to have a confirmed arrangements for accommodation, which means that your application is sent, corresponding fees are paid and confirmation is received from the provider. All of these processes must be completed prior to your arrival. Aside from the hardships and anxieties that you may experience upon arrival if accommodation is not arranged and confirmed, you may also end up paying a daily rate of between $80 to $100 or even more, which is quite prohibitive and expensive.
Student Residence
The Centennial College Residence is more than just a place to sleep. Its an opportunity to develop lifelong friendships and memories. It also allows you to get fully involved in college activities and to mature in a rich academic and social community. We strongly recommend that international students stay in our residence during the first year of study to help jump-start their Canadian living/learning experience. For more information on Centennial Residence visit: www.centennialrez.ca
Homestay
Coming to a new country can be exciting, but also intimidating. The Homestay program partners you with a family, which will help you to adjust to your new city by offering advice and information on getting around. You may choose to stay with the family for the duration of your study period, or just until you find your own apartment. While in Homestay, you will also have the advantage of being in an environment in which English is the primary language. It will be as though you are taking an extra language class every day. C&M Homestay Agency Tel: 416-804-8983 Fax: 416-519-8983 Email: mail@cmhomestayagency.com www.cmhomestayagency.com
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Living Off-Campus
Important: Understand the Residential Tenancies Act to be aware of your rights and responsibilities when living off-campus.
Residential Tenancies Act The Residential Tenancies Act, 2006 (RTA) was proclaimed and came into effect on January 31, 2007, to create a rental housing system that protects tenants, helps landlords and promotes investment in Ontarios rental housing market. If you have a concern with your tenant/landlord or you would like information about residential landlord and tenant issues, please contact the Landlord and Tenant Board: 1. (416) 645-8080 2. FREE (416) 645-8080 (from within the Toronto calling area) 3. FREE 1-888-332-3234 (from outside Toronto) Or visit their website: www.ltb.gov.on.ca/ As an alternative, if you believe that your landlord or tenant has committed an offence under the RTA, please contact this ministrys Investigation and Enforcement Unit (IEU). 1. 416-585-7214 2. FREE 416-585-7214 (from within the Toronto calling area), 3. FREE 1-888-772-9277 (from outside Toronto) Or visit their website: www.mah.gov.on.ca For off-campus listings, these will be great resources for you: 1. www.places4students.com 2. www.viewit.ca 3. www.craigslist.ca 4. Newspaper Classified Ads 5. Look for roommates on Centennial International Facebook page at: www.facebook.com/centennial.international For individual assistance, you can also e-mail housing_international@centennialcollege.ca and an International Student Advisor will be happy to help.
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H A N D B O O K
Medical and Dental

Health Insurance Medical Services in Ontario
It is extremely important that you collect your health card once it is ready at the start of your current term. You will need to always present this card when you require medical treatment or hospitalization. When your Health Card is ready to be picked up, you will receive an e-mail notification. As a full-time International Student at Centennial College, you are automatically covered by a comprehensive health insurance plan offered through Student Guard Health Insurance. It provides coverage for necessary hospital and medical services. With your health insurance plan, you will be provided a full year of coverage, within the academic year of your enrolment, everywhere in the world, except your country of origin. If you have any issues or questions about your health insurance while at Centennial, feel free to contact your International Student Advisor, Donna Mapanao, at dmapanao@centennialcollege.ca or 416-289-5000, ext. 7373.
How Do I Use Medical Services in Ontario?

In Ontario, health care may work very differently from your home country. In Canada, we have primary care (i.e. cold, mild fever,) where you can visit a walk in clinic or your family doctor if you have one. For more serious conditions, (broken bones, accident injuries, severe pain) we have hospital emergency where you can go for immediate medical attention. We recommend that you see a doctor at a walk-in clinic/after-hours clinic and avoid going to a hospital whenever possible. When requiring emergency care, people go to a hospital. When in a life-threatening emergency, people call 911 for an ambulance, fire or police. It is very important that you remember to bring your health card whenever you go to a walk-in clinic or hospital. Also, make sure to bring a StudentGuard Emergency Medical Expense Claim Form. This form will allow you to claim any medical expenses through your student health insurance plan. You can find this form and information on How to Claim in the Medical/Dental section of this handbook.
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To search for a clinic near your home and learn more about your health-care coverage go to www.guard.me Another service that is available to you is Telehealth Ontario. Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. The service is available 24 hours a day, seven days a week. The service is offered in English and French, but translation support is available in many other languages. The Registered Nurse will ask you some questions about your illness to assess the seriousness of the problem. Based on the assessment, he/she can help determine whether you should go to an emergency room, wait and visit a doctor the next day, or look after yourself at home. Telehealth Ontario: 1-866-797-0000
Health Insurance How to Claim

Important Notice: Your StudentGuard Policy has certain limitations and exclusions. Not all medical expenses are eligible for reimbursement. Please read your policy carefully for full details on Benefits, Limitations and Exclusions. When you have a claim, you have two options. Note: For claims of $1000 or over you must select the mail in option.
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1. MAIL IN Complete and sign the claim form I nclude ALL ORIGINAL RECEIPTS OR BILLS for your expenses. You may want to keep a photocopy for your records, but GuardMe MUST receive the originals.
MAIL to: StudentGuard Claims 300 John Street, Suite 610 Thornhill, Ontario Canada L3T 5W4
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When ALL necessary original information is submitted with your claim, Guardme can process your claims request within seven working days. Any missing or incomplete information will lead to delays in processing. If GUARDME requires additional information based on the paperwork you submit, we may need to contact your medical providers for additional information. If you had required emergency treatment or hospitalization, in order to process a claim, GUARDME will require your medical records. It would help to speed up your claims processing if you request these reports while you are at the hospital and submit them with your Claim Form. 2. ONLINE: visit www.guard.me Select make a claim box. Follow directions. Scan required waiver (if needed) and receipts.
Dentistry Information
The International Student Medical Plan does not cover dentistry. Please see the following information if you need to go to the dentist: The University of Toronto, Faculty of Dentistry Patient Clinic Information Location/Hours Patient Reception area is located at 101 Elm Street. This is located two blocks north of Dundas Street West, just east of University Avenue. The nearest subway stop is St. Patrick on the Yonge/ University/ Spadina line. Come out of the subway at the northeast corner and walk two blocks north. You will be walking away from the CN Tower and towards Queens Park. Patient Reception telephone number: 416-979-4927. The Clinics are in operation Monday through Friday, 8:30 a.m. to 5:15 p.m., with some exclusions. These exclusions include, but are not limited to, public holidays, examination periods for students, and faculty development. For more information go to: www.utoronto.ca/dentistry/patientclinic/patientclinicmain.html
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Financial Matters
Scholarships
Currently, there are no available entry level (new student) scholarships for International students. International Education offers scholarships to returning international students . For information, refer to the following website www.centennialcollege.ca/MeritScholarships. In addendum, there are also other scholarships that are open to both International and Domestic Students. Each of these scholarships will have their own individual requirements that you must meet prior to applying. Some of the requirements can be as follows, academic merit, citizenship ( Canadian or other country of origin) , written essay, volunteerism, community involvement just to name a few. Login to your myCentennial for more information and to access the online application. Once you have completed the online application, you will start receiving the list of available scholarships with the corresponding criteria specified by the donor. the financial award, and the deadline for submission, etc. Note: You will need to include your Social Insurance Number (SIN) number on your application. Please refer to page 26 for eligibility on acquiring a SIN.
Visit the International Education Centre for more information
Banking
Currency Coins Bills $ 5.00 $ 10.00 $ 20.00 $ 50.00 $100.00
Please note: in Ontario, there is 13% tax on almost all items.
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$0.05 = 1 nickel $0.10 = 1 dime $0.25 = 1 quarter $1.00 = loonie/1 dollar $2.00 = toonie/2 dollars
H A N D B O O K
Basic Banking Information When you open a bank account in Canada, you will be given a debit card that you can use for purchases (stores/restaurants/groceries/etc.) and banking transactions (online, at the bank or ATM). If you want to pay bills, review statements and transfer funds between accounts online, please inform the customer service person at the bank when you are setting up your account(s). Steps to follow: Go to any local bank of your choice. T ake your passport, your Canadian address and one other piece of photo identification (for example, your drivers licence) with you. Provide your Social Insurance Number (SIN), if available. R eceive your debit card and cheques (cheques may be mailed to your Canadian address). Some Suggested Banks Visit the International Education Centre for a list of banks near your home campus. Some Types of Accounts Student Savings Account No monthly account fees and unlimited debit and cheque transactions. Each bank will offer additional savings and benefits for students. The additional benefits will vary by bank. Chequing/Savings For monthly cheques. You can write cheques on this account to pay your landlord, etc. There is a chequebook with a record for deposits, deposit slips, withdrawals and cheques. Never write a cheque, make a deposit or withdrawal without recording it in the chequebook. Reminder: Do not carry large amounts of cash with you or store large amounts of cash in your room. Banks are a safe and secure place for your money.
ATM Automated Teller Machine. This machine accepts deposits and dispenses cash. A debit card is issued to you which allows you access to your bank account(s). There are ATMs all over the city as well as at many bank locations. Interac ATMs (which are independent of the banks) will charge a nominal fee for use. PIN When you receive your debit card, you will be required to create a PIN (personal information number) that is highly confidential and must not be shared with anyone. You will need to use the PIN to access your account(s) at the retail level or through ATMs.
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Payment Options
1. Wire Transfer (a) Western Union Western Union provides a fast and easy payment option online at the following link: www.centennialcollege.ca/international/admissions/wiretransfer. Please refer to the enclosed Western Union document to follow the easy steps. Payments are posted within two to three business days to your student account. If your local currency is not available, please select American Dollars (USD) and arrange for your bank to transfer the equivalent amount to Western Union. Western Union will convert the USD amount into Canadian Dollars (CAD) and deposit the payment into your student account. (b) B ank to Bank Transfer (outside of Canada) Ordering Customer Swift F50 Name of Ordering Customer Street Address City, Province/State Country Postal Code //CC001001732 Canadian Imperial Bank of Commerce (CIBC) 1100 Ellesmere Road Scarborough, Ontario Canada M1P 2X3 Swiftcode: CIBCCATT 8826218 (if paying in Canadian $$) 0241415 (if paying in US $$) Centennial College 941 Progress Avenue, Room C2-07 Toronto, Ontario, Canada M1G 3T8 Student Name and Number Indicate if your payment is for Tuition fees, Residence fees or both combined.
Branch of Account Swift F57
Beneficiary Account Number Swift F59 Beneficiary Name and Address Swift F59
Details of Payment Swift F70
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H A N D B O O K
Please scan a copy of the transaction record of payment and send it to: payments@centennialcollege.ca. Please include your student name and student number on the e-mail. Please be advised that when sending wire transfers, the banks are providing a service to you. Please note that service charges will be applied by your bank as well as ours. Please allow 5 business days for bank to bank transfers to be posted to your student account.
2. B ank Draft The Bank Draft should be made payable to Centennial College. You must write your student number on the back of the draft in order to avoid delays in having your payment processed. You can either send your bank draft by courier or mail to the following address (please ensure you use the correct address based on your delivery choice): COURIER ADDRESS Centennial College Accounts Receivable 939 Progress Avenue, Room A2-19 Toronto, Ontario M1G 3T8 Canada MAILING ADDRESS Centennial College Accounts Receivable Room A2-19, P.O. Box 631, Station A Toronto, Ontario M1K 5E9 Canada
3. Credit Card Centennial College accepts MasterCard, Visa and American Express. In order to make payments using this method you can pay in the following ways: Online at myCentennial: my.centennialcollege.ca Via telephone by calling 1-416-289-5300 Post Mail or Fax: In order to pay by mail or fax, you must complete the Credit Card Information Form and submit it by post mail to the address above or fax the completed form to: 416-289-5275 We do not accept Credit Card Information Forms by e-mail. 4. Canadian Bank If you are paying from within Canada, payments can also be made at any Canadian Bank using the banks online bill payment system, telephone banking system, or in person at any bank branch.
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P lease pay the amount owing that is indicated on your Centennial College fee statement. Please ensure the payment is processed as a bill payment. Your student ID number must be used as the bill payment account number. P lease allow 2-3 business days for the College to post your payment to your student account.
Income Tax
Canada Income Tax If you are an international student studying in Canada, you may have to file a Canadian income tax return. Do I have to file a Canada income tax return? You may chose to file a tax return as a student in order to create a government record of how much you paid for your tuition in Canada. If you are a resident of Canada or an international student who is here on a study permit and residing in Canada temporarily, you may be eligible for certain payments or credits, even if you have no income to report or tax to pay. In order to receive these payments or credits, you must file an income tax return. Filing Due Date Generally, your income tax return must be filed on or before April 30 of the year following the year for which the return is being filed. What documents do I need to file an income tax return? Here is a list of some of the documents you may have: T2202A slips from the College, T5 slips from your bank, rental reciepts, metro passes or transit tickets. Once you start working you will recieve a T-4 which allows you to receive additional tax credits. International students will need to have their passports along with the relevant documents needed to complete their tax return form. Students who do not have a Social Insurance Number (SIN) can apply for a temporary ITN (ITN-Individual Tax Number) through a tax consultant or directly before filing taxes. If you are eligible for a refund, you will be paid by cheque or direct deposit to the receivers bank account.
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About Toronto
The City Past and Present
Toronto has an interesting and rich past that has helped to shape it into one of the most multicultural cities in the world today. To understand a place and its people, you must understand its past. To learn more about Torontos history, visit: www.toronto.ca/toronto_history/index.htm In your spare time try to enjoy what the city has to offer. Toronto has a vibrant art culture with a large range of theatres, galleries and museums for all to enjoy. It also has more than 20,000 stores catering to all tastes. If shopping doesnt seem like an exciting pasttime, take advantage of Torontos relatively long winters and try a winter sport. Although Toronto is not immune to the problems faced by all major cities, it is quite safe compared to many North American cities. The College offers advice and services to students in order to promote safety and security on the campus (please see the Safety and Security section for more information). For more information about Toronto, go to: www.toronto.ca
Transportation in Toronto (Student Metropass)

As a student of Centennial College, the Student Metropass will be available to you at a reduced rate. To receive this discounted rate, students must have a TTC photo ID card made. The ID card is valid for one year. To obtain the TTC Photo ID Card, students must first obtain and then present their Centennial College Student Photo ID Card. You can have your TTC Photo ID made at the Sherbourne Station Photo ID Facility, located in the Sherbourne subway station.
Once you have your TTC Photo ID, you can purchase your Student Metropass from TTC Collectors in subway stations or at participating TTC Fare Media Sellers. It can also be purchased at Pass Vending Machines at the following Stations: Bay Kipling College Queens Park Don Mills Sheppard Dundas St George Islington St Patrick
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H A N D B O O K
Below are two highly recommended TTC apps for your cell phone to help you easily get around the city. Rocket Man; TTC schedules itunes.apple.com/ca/app/rocket-man-ttc-streetcar-bus/id421781409?mt=8 INextBus realtime tracker itunes.apple.com/ca/app/inextbus-realtime-bus-tracker/id451379202?mt=8
Seasons and Clothing

In Canada, there are four seasons: Spring, Summer, Fall and Winter. Fall September to November Enjoy walks in our many parks to experience the changing colours of the leaves. Start preparing for Winter as the weather can change very quickly. Winter December to March It can snow as early as November so be prepared and make sure youve purchased all your Winter clothes. Driving in the Winter snow and ice can be extremely dangerous and timeconsuming. If you are driving or carpooling, it is important to find out what the weather will be along your route. Spring March to June Spring is considered the rainy season so make sure to purchase an umbrella and raincoat.
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Summer June to September T oronto and its surrounding area can get very hot and humid. Make sure to protect yourself by wearing sunscreen and drinking lots of water. Where to shop near the school? For staff recommended shopping locations near your home campus please refer to the International myCentennial page.
Exploring Toronto
Toronto CityPASS gives you entry into some of Torontos most exciting attractions and saves you upto 45%. The pass includes The CN Tower, Case Loma, Ontario Science Centre, Royal Ontario Museum and The Toronto Zoo. You will have 9 days to use the pass and it allows you to skip most lines. For more information go to www.citypass.com
Places of Worship
You can find several places of worship in almost all Toronto neighbourhoods, although certain city regions have a larger number of religious communities than others. The main divisions of the city are West End, North End, East End, and Downtown Toronto.
Useful Links
The city of Toronto has an extensive website to help you find restaurants, festivals and events, attractions, parks, hotels, and useful statistics and community services: Events: www.toronto.ca/events/index.htm Toronto Resource Links: www.toronto.ca/links.htm Restaurants: www.dine.to TTC bus schedule information: www.ttc.ca/Routes/Buses.jsp
International dialing: www.countrycallingcodes.com/
H A N D B O O K
*Metropass prices are set by the TTC and are subject to change.
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Travelling
Boston New York Philadelphia Washington DC
Chicago
Detroit
Experience Canada
Canada is a relatively young country but people have been living on its land for millions of years. An important way to add to your Canadian experience is to read and explore your new home. If you are interested in learning about Canadian history, go to www.canada.gc.ca/aboutcanada-ausujetcanada/explorer/hist-eng.html. You can read all about Canadas formation and development from its Aboriginal peoples and the arrival of European settlers to how it became a cultural mosaic today.
Travelling Outside of Canada

If you are planning to travel outside of Canada, be aware of the expiry date on your visa and your visa status. You must have a multiple entry visa to leave Canada and re-enter.
52
A study permit is not a travel document. A study permit does not allow you back in the country; you must have a valid Temporary Residence Visa (TRV) to do so. If you plan on travelling from Canada to your home country through the United States and back to Canada, you will require a valid TRV to enter Canada (if you are from a country that requires a TRV for entry into Canada) and a U.S Visa to enter the U.S. If you are unsure which documents you require, bring your documents to your International Student Advisor and theyll be able to help you. When crossing the border (whether youre driving to the United States or travelling by air or train), you will be asked to show proof of your status. Always carry your original and valid Study Permit with you, along with your passport that has a valid TRV (if you are from a country that requires a TRV for entry into Canada). CIC officials may ask you to prove that you are a student at Centennial College. You may show them a copy of your timetable, transcript or proof of payment of your fees for the next semester. The U.S. Government does not require official College letters for proof of enrolment at a Canadian post-secondary institution. Border-crossing etiquette in Canada may be different from what you have experienced elsewhere. The following are some tips to ensure that your border experience is as smooth as possible. Have all your documents ready. Answer every question truthfully and consistently. D ont offer more information than is requested. Give short answers, and offer only the information that is requested. Dont hesitate. Expect waits of one to three hours. Y ou may be asked to pay tax (duty) on goods you bring back to Canada. Please go online to check out the rules and regulations before you enter into Canada.
Emergencies do arise which may result in a student taking a break during the semester. Please see an International Student Advisor and your Program Advisor before arranging any travel plans.
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Travelling During the Semester
H A N D B O O K
I f you are planning on leaving the country during the semester you can request a letter of enrolment (Confirmation of Registration letter) from the International Department. This letter explains that you are currently enrolled at Centennial College but does not explain why you are leaving Canada. Documents which help explain why you are leaving Canada could be a copy of a death certificate, a doctors note or any other type of documentation that may be helpful to explain your situation. I f you are in your co-op, placement or internship semester, you must consult your supervisor at work, your co-op advisor and your International Student Advisor, and your program coordinator before you take a break. You are not allowed to work in Canada during a break from your studies. I f you have an Off-Campus Work Permit and take a break from your studies, you may have to return your work permit to Citizenship and Immigration Canada (CIC). Talk to your advisor for more information.
Travelling After You Complete a Semester

You may travel after you complete your semester and during your official study break. It is your responsibility to make sure that all necessary deadlines and important dates regarding your fees and class registration are completed in time for your next scheduled semester. You can build your timetable while you are away but before doing so your fees must be paid for that semester. Fees can be paid online. Check the school calendar for important dates and deadlines to ensure you register for the courses you want. School letters are not required documents for travel. CIC officials may ask you to prove that you are a student at Centennial College. You may show them a copy of your timetable, transcript or proof of payment of your fees for the semester you will be attending.
Taking a Semester Off

According to the rules of Citizenship and Immigration Canada (CIC), international students can take one semester off if they have completed two consecutive semesters. You must consult with both your program advisor and an International Student Advisor if you are considering taking a semester off.
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Students are not permitted to take two consecutive semesters off. Taking semesters off will have implications for your Off-Campus Work Permit. Taking a semester off may result in implications for your Post-Graduation Work Permit. If you have an Off-Campus Work Permit and take a non-official break from your studies, you may have to return your work permit to CIC. Speak with your International Student Advisor for more information..
Travelling After You Complete Your Program

We STRONGLY encourage you to apply for the Post-Graduation Work Permit (PGWP) before you travel outside of Canada. You can apply for your PGWP online from anywhere in Canada. Once you have a PGWP, your status changes from a student to a worker. If you are from a country that requires a Temporary Resident Visa (TRV), you will need to apply for a new TRV that reflects the change in your status. Travelling on a PGWP is different than travelling on a study permit. You may leave and re-enter Canada when you have a PGWP, but you must always carry: Y ou original and valid PGWP, passport with a valid TRV (this TRV must say worker). I f you have a job, you may show them a document that proves you are employed. I f you are unemployed, you may be asked to explain your situation in Canada. The information you need regarding U.S. visas is located at the following website: www.travel.state.gov/visa/visa_1750.html
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H A N D B O O K
The Road to Success After Centennial

Whether you decide to return home or stay in Canada, Centennial will continue to support you with your decision-making process. The International Education Centre, coupled with Career Services, are great resources for recent graduates and alumni. We hope that you will go on to become future ambassadors of our College and find employment in your desired fields. You have services and staff members that are available to help you to succeed. Whether you wish to continue your studies, relocate to a different province or simply inquire about work opportunities, please do not hesitate to consult the International Office. Most importantly, we will always be delighted to welcome you back as esteemed Centennial alumni.
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Service Directory
Service Athletics and Recreation Alternate Transportation Bookstore Business at Centennial Student Hub: Centre for Students With Disabilities Child Care Centre Counselling Employment Resources Enrolment Services Food on Campus Leadership Passport Libraries/Peer Tutoring Locker Rentals Off-Campus Housing Prayer Rooms Residence Student Relations Office Safety and Security Student Association Study Areas On-line link www.centennialcollege.ca/sports www.centennialcollege.ca/CampusServices/ AlternateTransportation www.centennialcollege.ca/bookstore www.facebook.com/SOBStudentHub
Centre for Academic English www.centennialcollege.ca/centreforacademicenglish www.centennialcollege.ca/csd www.centennialcollege.ca/ChildCareCentre www.centennialcollege.ca/counselling www.centennialcollege.ca/employment www.centennialcollege.ca/admissions/enrolment www.campusdish.com/en-US/CA/Centennial www.centennialcollege.ca/LeadershipPassport www.library.centennialcollege.ca www.centennialcollege.ca/CampusServices/lockers www.places4students.com www.centennialcollege.ca/CampusLife/PrayerRooms www.centennialrez.ca www.centennialcollege.ca/StudentRelationsOffice
Parking and Transportation www.centennialcollege.ca/CampusServices/Parking
www.centennialcollege.ca/AboutUs/Safety/ SafetyandSecurity www.ccsai.ca/ www.centennialcollege.ca/CampusLife/StudyAreas
H A N D B O O K
Technology in the Classroom www.centennialcollege.ca/campusservices/technology
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Notes
58
Reasonable efforts will be made to adhere to the details in this International Student Handbook. The policies and procedures were those in effect at the time of publication. The provisions of this handbook are not to be regarded as an irrevocable offer by Centennial College to the student. Centennial College reserves the right to make changes, without prior notice, affecting but not limited to areas such as admission procedures, tuition, other fees, courses of instruction, program location, programs of study and general regulations. Centennial College will not be liable for any loss or damage incurred by the student as a result of such changes.
International Student Advisors are available at each campus to assist you during your studies at Centennial. Contact
E-mail: international@centennialcollege.ca For current information, news and events visit our social media sites at: www.facebook.com/centennial.international www.facebook.com/centennial.vietnamese www.facebook.com/centennial.espanol www.facebook.com/centennial.korean See the online version at: www.centennialcollege.ca/internationalstudenthandbook
www.centennialcollege.ca/international
Centennial College 2013. Printed in Canada 08/13.

Centennial College Brochure Sept 2013

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International Student Handbook

International Student Handbook

The Road to Success After Centennial 56 Service Directory 57 Notes 58

Ann Buller President & CEO

Welcome Message from the Director, International Education

Virginia Macchiavello Director, International Education

Getting Started - Your first week at Centennial

Your Centennial College International Team

International Student Advising

Centennial International Online Community Directory

Your First Year

10 Tips on How to be Successful at Centennial

The Centennial Classroom

Safety and Security

Counselling Services at Centennial

Remember: No issue is too small to be discussed in confidence.

Career Planning and Resources

Citizenship and Immigration

Temporary Resident Visa

Expired Permits and Restoration

Social Insurance Number (SIN)

Off-Campus Work Permits

Co-op: (Field Placement or Internship)

Post-Graduation Work Permit (PGWP)

Academic Information and Registration

Building Your Timetable on myCentennial

myCentennial Block-Based Registration

Wire Transfer Debit/Cash

Returning home Other

Medical and Dental

How Do I Use Medical Services in Ontario?

Health Insurance How to Claim

Visit the International Education Centre for more information

Branch of Account Swift F57

Details of Payment Swift F70

Transportation in Toronto (Student Metropass)

Seasons and Clothing

International dialing: www.countrycallingcodes.com/

Boston New York Philadelphia Washington DC

Travelling Outside of Canada

Travelling During the Semester

Travelling After You Complete a Semester

Taking a Semester Off

Travelling After You Complete Your Program

The Road to Success After Centennial

Parking and Transportation www.centennialcollege.ca/CampusServices/Parking

www.centennialcollege.ca/AboutUs/Safety/ SafetyandSecurity www.ccsai.ca/ www.centennialcollege.ca/CampusLife/StudyAreas

Technology in the Classroom www.centennialcollege.ca/campusservices/technology

Centennial College 2013. Printed in Canada 08/13.

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