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Doubling down
A second round of the Chambers Regional Prosperity Initiative is creating local jobs

THE EUGENE AREA CHAMBER OF COMMERCE: CelebratingPromotingInforming Business


The Chamber is set to launch the second round of the Regional Prosperity Initiative, its successful approach to growing the regions economic success. Pictured: The Chambers Family Foundation trustee Scott Chambers and Eugene Area Chamber of Commerce Chair-Elect Tom Herrmann.
Photography by David Loveall www.loveallphoto.com Art Direction by Asbury Design www.asburydesign.net

David Hauser, CCE Editor Susan G. Miller, Director of Publications & Information Systems Eugene Chamber Executive Committee


Sheryl Balthrop, Chair Gaydos, Churnside & Balthrop PC

VOlUME 12, iSSUE 5
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Doubling down
A second round of the Chambers Regional Prosperity Initiative is creating local jobs

Tom Herrmann, Chair-Elect Gleaves Swearingen LLP Marvin ReVoal, Past-Chair Pacific Benefit Planners Cathy Worthington, Treasurer Worthington Business Services Advertising Eugene Area Chamber of Commerce 541.484.1314 Design/Layout Asbury Design 541.344.1633 Printing

The Chamber helps PacInfo grow to the become the third-largest ISP in the Eugene area.

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TechnaPrint, Inc. 541.344.4062 Eugene Area Chamber of Commerce 1401 Willamette St. Eugene, OR 97401 541.484.1314

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The Chamber partners with a host of economic development organizations to advance a healthy local economy. The state of Oregon is offering financial assistance to companies who want to attend international trade shows and trade missions. How the food and beverage industry is playing a large role in growing the local economy.


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www.Facebook.com / EugeneChamber Open for Business: A publication of the Eugene Area Chamber of Commerce (USPS978-480). Open for Business is published bimonthly by the Eugene Area Chamber of Commerce in February, April, June, August, October and December. Circulation: 3,800. Open For Business 2013 The subscription price is $25, included in membership. Periodicals Postage Paid at Eugene, OR.



28 15 25 16 31 24 18 23 Arts and Business Alliance Chambers Productions/KEZI Clean Solutions Energy Trust of Oregon Eugene Airport Evergreen Roofing Eugene Water & Electric Board Feeney Wireless 21 13 20 2 32 25 Harrang Long Gary Rudnick Hershner Hunter, LLP Home Federal Bank Isler CPA Kernutt Stokes LCC Small Business Development Center & Employer Training Services 22 4 2 7 26 14 McKenzie-Willamette Medical 24 Summit Bank Center 26 University of Oregon Oregon Community Foundation Pacific Continental Bank Seneca Jones Timber Company Servicemaster Commercial Cleaning Sittner & Nelson

POSTMASTER: Send address changes to Eugene Area Chamber of Commerce, P.O. Box 1107, Eugene, OR 97440-1107



CH A MBER@WORK Chamber sets local public policy priorities

The Chamber Board and Local Government Affairs Committee (LGAC) met in a joint work session to set public policy priorities. In reviewing local issues the group considered impacts on local economy/business and the chambers ability to influence an outcome. The group identified three priority issues, Envision Eugene implementation including continued emphasis on commercial and industrial lands, economic development incentives including the multiple unit property tax exemption (MUPTE) program, and promoting the successful redevelopment of the EWEB Riverfront property.

New businesses welcomed

New businesses and expansions abounded as the Eugene Chamber and its Ambassadors worked hard this summer to welcome several new ventures to the community, including: Belle Sorelle; Relax the Back; SELCOs newest location on West 11th Avenue; the groundbreaking of Comfort Suites in Glenwood and BJs expanded restaurant and brew house at Valley River Center. The Chamber also celebrated the expansion of Strapworks new 30,000 sq. ft. facility in West Eugene.


LGAC Members Back row (l to r): Mark Johnson, Lane Transit District; Rob Bennett, Bennett Management; Larry Newby; Victoria Whitman; Windermere Real Estate; Debbie Jeffries, RiverRidge Golf Course; Clayton Walker, CW Walker & Associates; Tom Slocum, Valley River Storage and Bill Whalen, Summit Bank. Middle row: Travis Hanson, Oakshire Brewinng; Gary Wildish, Chambers Construction; Rosie Pryor, Oregon Community Credit Union; Will Shaver, Emberex, Inc.; Carol Schirmer, Schirmer Satre Group; Rick Kangail, Farwest Steel Corporation; Scott Sanders, Merrill Lynch, Pierce, Fenner & Smith, Inc. and Rick Varnum, Oregon Social Learning Center. Front row: Tenille Woodward, Kernutt Stokes; Ralph Parshall, Mercedes Benz of Eugene, Jeannine Parisi, Eugene Water & Electric Board and Phil Farrington, PeaceHealth.

Chamber tour spotlights expanded brewery projects in Whiteaker neighborhood

The Chambers Focus On: Manufacturing series produced a summer tour of the newly expanded brewery projects in the Whiteaker neighborhood. Forty-eight people from 16 local manufacturers toured Hop Valley, Ninkasi and Oakshire learning about the beer making process and all three companies recent/ ongoing expansions. The company tours are designed for peer-to-peer learning and continue to build informal connections which can foster business relationships.

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Oakshire Brewing CEO Jeff Althouse discusses the growth of his business.

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They say the timber business is a good old boys club.

Part of the Chambers network

PacInfo CEO couldnt imagine where his company would be without the Chamber
By Kelsey Malvey


PacInfo has been providing Internet solutions to the Eugene area since 1981. Known for their commitment to their customers, PacInfo offers high quality support and services at affordable prices to meet the needs of any type of company. Randy McMillan, owner and CEO of PacInfo, had the company partner with the Eugene Chamber through membership more than 17 years ago. He was skeptical about why PacInfo should consider joining, but now he couldnt imagine where his company would be without the partnership. Randy found that doors he would not otherwise have access to, were beginning to open as he became more involved in Chamber programs and events. The growing need for Internet solutions has given him the opportunity to grow and expand his services over the years. In the beginning of 2011, PacInfo merged with Willamette.Net to create the largest locally-owned Internet Service Provider (ISP) in the southern Willamette Valley. The merger of the two companies increased business and provided customers an expanded lineup of services. As the third-largest ISP in the metropolitan area, McMillan believes that being local sets him apart from his competition.
Owner and CEO of PacInfo, Randy McMillan, has watched his company grow to the third-largest ISP in the Eugene area thanks to some help from the Chamber.

Being local means we can provide a level of service most providers cant, said McMillan. Our customers appreciate that and weve been able to retain and grow a very loyal base. Currently, McMillan is in the process of updating his companys offerings to meet the changing needs of his customers. PacInfo now offers cloud options, business server backup and network support communications, as well as website hosting and development, search engine optimization and

email.By expanding our services, were better able to meet the growing Internet needs of our customers, McMillan said. Technology is constantly evolving, and our goal is to be there to help our customers understand and take advantage of new opportunities as they arise. This enables us to continue growing and providing the best service possible to our clients. visit the companys website at www. pacinfo.com.
Eugene Area Chamber of Commerce

You dont build a world-class company by clinging to conventional wisdom. Dreaming small doesnt lead to greatness. The Board Room isnt the same as the Mens Room at least not at Seneca. Here, family ownership includes three strong women: sisters Becky, Kathy, and Jody Jones. Together, theyre creating a new vision of how the timber business should be. Its based in an abiding love of the forest, and sustaining that resource with equal parts heart and head. Cheers, boys.

Photo by David Loveall

For more information on PacInfo,

Our Legacy is Growing.




The Chambers Family Foundation trustee Scott Chambers (left) and Eugene Area Chamber of Commerce board member Tom Herrmann have worked to see the Regional Prosperity Initiative succeed in boosting economic growth.

initiative again
The Eugene Chamber begins a second round of the Regional Prosperity Initiative an innovative plan to grow the regions economy
recession and experiencing unemployment in the double digits, the Chamber turned to specific research-based strategies for business retention and job growth. Three years later, the Chamber is set to launch the second round of its successful approach to growing the regions economic success. Called the Regional Prosperity Initiative (RPI), the three-year plan that launched in 2010 was the Chambers well-crafted commitment to generating significant results in economic development by Supporting entrepreneurship and innovation of early-stage firms. Building on the strengths of existing industry clusters such as bioscience, software and food and beverages. Retaining and expanding traded-sector businesses. When RPI was first proposed in 2010, the local economy had been going on two years of rough times, and the motivation was to make a more concentrated economic development effort, says Tom Herrmann of Gleaves Swearingen LLP. Herrmann has been on the Board

Taking the

By Tracy Ilene Miller Photo by David Loveall

aiting and hoping the business climate in Lane County will get better has never been a strategy of the Eugene Area Chamber of Commerce. At all times, the focus of the Chamber has been to champion on-going promotion of the community, providing business-building opportunities and representing the interests of business to government. But in 2010, when Lane County was facing a lingering

of the Eugene Chamber the last four years and involved for more than 10. He is currently chair-elect. The motivation, then, was to do whatever the Eugene Chamber could both to lift the region out of the recession and to make sure the organization was doing more than it had in the past. That goal prompted the organization to look at opportunities to see where not enough work was being done in general, without replicating the efforts of others. That whatever we did, our intent was to add to or otherwise complement other local economic development efforts, says Dave Hauser, Chamber president. And thats exactly what Scott Chambers, CEO of Chambers Communication and a trustee of The Chambers Family Foundation, needed to see. My strong dissatisfaction with economic development groups locally at the time of the recession of 2008 is they were using a catchers mitt approach, Chambers says. Meaning? They would sit there and take whatever came their way. And that wasnt working. When the Eugene Chamber proposed RPI to the Foundation, the Foundation funded it at $75,000 per year with the expectation that carefully recorded metrics would demonstrate the activities and outcomes of the initiative. Scott Chambers wanted to see number of visits with businesses, jobs created or saved and other accomplishments. Knowing how many jobs the Chamber created or saved to me, that was the reason for RPI in the first place, Scott Chambers says. The Foundation expected outcomes based on the goals of what is now called RPI 1.0. Summarized, they looked like this: Support 100 early stage companies with education programs, 1-to-1 coaching and networking and resource-acquisition efforts. Recruit 50 new accredited angel investors.

When we sat down at the end of two years and they showed how many jobs they had created or saved, I did a crude calculation of payroll tax. It was a phenomenal return of investment.
Scott Chambers

traction in the community and promise the best return on investment, Herrmann says. Elements of RPI 2.0 are on a continuum from RPI 1.0, but then also offer more of an aggressive approach in some areas, Hauser says, including using volunteers to expand outreach to existing business to offer support. One area RPI 2.0 does scale back on is industry clusters. When we reviewed RPI activities with our Board, they wanted to be a part of industry cluster efforts, but not at the expense of other areas that the Chamber could affect outcomes more successfully, Hauser says. For the next three years, then, industry clusters will receive some sustained attention, but the focus of RPI 2.0 will be primarily on expanding activities that support early-stage and existing tradedsector companies. One of the most exciting developments in economic development is the launch of the regional business accelerator and innovation network known as Oregon RAIN. Earlier this year, the Oregon legislature funded the program for the South Willamette Valley in the amount of $3.75 million. A partnership among the University of Oregon, Oregon State University, Eugene, Corvallis, Springfield, Albany, the Eugene Area Chamber of Commerce and other regional entities, the program will include facilities adjacent to the states two large research universities designed to encourage innovationbased companies and research-inspired startups. Together, the partners will engage in a strategic effort to create jobs and long-range prosperity for the Willamette Valley by accelerating the growth of new products and technologies that originate from university research, local innovators, and businesses. The program aims to triple the current rate of new tech business formation and job creation in the South Willamette Valley. One of the driving forces behind RAIN is the notion that universities are an important economic development resource. Last year, UO and OSU together brought in nearly $400 million in research dollars that resulted in discoveries, innovations, and economic benefit for Oregons citizens. Kimberly Andrews Espy, the UOs vice president for research and innovation and dean of the graduate school, envisions the program as creating a seamless ecosystem for innovation both at the campus level and the community level. The UOs Oregon RAIN facility will cater to Phase II startups that have gotten off the ground, but are searching for mentors, expertise and funding. By giving emerging companies access to the facilities, equipment and knowledge that they need to be successful, Oregon RAIN will allow us to leverage our best assets the ideas from our creative community and the research from our talented faculty, Espy said. Small, innovative technology companies tend to grow quickly and create stable, high-wage jobs that attract and keep talent in our region, which makes Oregon RAIN a very smart investment in our future. As Eugene Mayor Piercy co-chairs with Corvallis Mayor Julie Manning the committee that is developing the business plan for Oregon RAIN, the groundwork for the accelerator is already well underway, says Chuck Williams, the UOs associate vice president for innovation. Were ready to get started, Williams said. Oregon RAIN provides a great opportunity for us to see the fruits of our research endeavors, not only within the university community, but within our very creative communities of Eugene, Springfield, Corvallis and Albany.

Fall economic development forecast calls for RAIN

Facilitate investment of $750,000 in local emerging-growth companies. Reach out to 200 local traded-sector companies to overcome obstacles to growth and development. Assist in the creation and retention of 2,500 new jobs. With Foundation funding, Herrmann says, the Eugene Chamber, which had always been involved in these kinds of activities in one way or another, was able to concentrate on specific points of action that yielded the best results. So, how did the Eugene Chamber do? When we sat down at the end of two years and they showed how many jobs they had created or saved, I did a crude calculation of payroll tax, Scott Chambers says. It was a phenomenal return of investment. I dont think there is any money that can be better spent, just from the payroll tax alone. Building on these successes and lessons learned, the Eugene Chamber now launches the next RPI with, per year, $45,000 from the Foundation, $25,000 from the Eugene Chamber and $50,000 pursued through local investment and grants.

Early-Stage Companies
During RPI 1.0, the Eugene Chamber achieved a concentrated focus, a defined set of priorities, on entrepreneurial activity that will expand with RPI 2.0, with new educational offerings and opportunities for investment. Much of these efforts focus on the companies in the very early stage, Hauser says, finding them in the stage where you can shape and support them and accelerate them in their development. SmartUps. SmartUps takes entrepreneurs through the hows how to pitch, to value, to structure an investment, to build a team and more. Networking: Gatherings of entrepreneurs, angel investors and supporters to support networking and information sharing and for sharing inspiration. Day One: A fast-paced, daylong workshop with a small group and a facilitator covering the gamut of topics crucial to early-stage business success. Discovery Workshops: Skill-development sessions customized to the needs of

early-stage, scalable companies. Conclave: For peer mentoring, bringing together CEO/founders of growth-stage companies to share insights, resources and networks. Academy: A yearlong program for no fewer than eight participants who go through a three-month intensive training followed by nine months of check-in meetings, coaching and mentoring.

At the end of the day, the RPI process is to help with job creation, Hauser says. For the entrepreneur, these activities focus on separating potentially successful commercial ventures from those that are not, or those that are not ready. Willamette Angel Conference (WAC). The Eugene Chamber is the sole organizational sponsor of this regional angel investor conference that rotates annu-

ally between Eugene and Corvallis. Angel investors are identified and trained, and approximately $200,000 of investment is included to connect early-stage and seed businesses. Regional Accelerator and Innovation Network (RAIN). A collaboration with the University of Oregon and Oregon State University to provide physical space on campus to support early-stage companies

Regional Prosperity Initiative 2.0 proposed activities

The pieces of RPI that are carrying over to RPI 2.0 are the ones that have particular


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with university and community resources. Eugene Chamber staff will operate out of the facility to ensure a communitybased effort and to help facilitate the successful transition from the accelerator into the community, when they are ready to land, Hauser says. Regional Branding for Entrepreneurial Endeavors: Promoting Eugene online and in the media, through new efforts, as a prime location for entrepreneurs. Im a big fan of the notion that energy attracts energy, Hauser says. My hope is that Eugene becomes known as a place that attracts great ideas, so if there is someone out there who is choosing a place to launch a new venture, they are going to choose Eugene.

Matching ideas with opportunities

Entrepreneurial endeavors are on the rise in Eugene, and activity is percolating on the horizon, catalyzed by Eugene Area Chamber of Commerce entrepreneurial programs. SmartUps networking events (formerly known as Pub Talks) have been the rallying point for Eugenearea entrepreneurs since 2006, and the program is gaining popularity. The monthly event has an average attendance of about 75 people who seek relevant and engaging discussions that inspire, educate and move entrepreneurs toward progress. The informal event allows early-stage startups an opportunity to share their story in a presentation-style format, gain exposure in the community and build a network that induces success. A typical SmartUps scene includes investors, active CEO/founders, mentors, early-stage entrepreneurs and individuals with concepts that have potential for commercialization. To provide further traction for entrepreneurs, realized an the Chamber yet has obvious underentrepreneur in Eugene: the potential for partnerships between top academic institutions and young minds. The Chamber helps startups take full advantage of this Eugene benefit, and works with university academics to form new businesses through Day One, a progressive and interactive class relevant to todays entrepreneur. Class topics include lean business models, customer development philosophies, startup sales tactics and startup financing and investment principles. Growth-oriented business concepts and existing startups that want the opportunity to excel faster can do so through Chamber programs that cross academic and business boundaries, the essentially removing and communication barrier

Business Retention and Expansion (BRE)

Programs for retaining and expanding existing businesses in a community has been proven through research to be one of the surest bets for keeping and expanding jobs by responding to local needs. RPI 2.0 expands its activities to build on the successes of RPI 1.0 to support existing businesses. These are the primary BRE activities. Traded sector outreach and case management. A kind of business concierge service, the Chamber organizes professional outreach to local companies to identify frustrations and obstacles to growth and success. No fewer than 200 companies will be supported during the three-year period. What we end up doing a lot of is connecting the dots. There are lots of services businesses dont have the time to find out about or know where to access, Hauser says. For instance, finding funds to attend an international trade conference. Or playing a facilitating role with regulatory agencies. Oftentimes, someone says, I want to do X, but a regulator says no, Hauser says. And the Chamber helps with a path forward toward success. (To read more about

allowing for shared insight and mutual understanding. SmartUps networking events and Day One offer a positive forum for peer mentoring, an opportunity to match ideas with opportunities, access to experienced entrepreneurs and startup support that cant be found anywhere else.

recognized advantage to being an

this programs achievements, see Local Expansions Create Jobs on page 19 ) Volunteer-driven BRE campaign: Enlists services of business individuals with personal relationships to at least 50 companies the Chamber might not reach otherwise through its regular case management efforts. HQ outreach campaign. Builds relationships with decision-makers of companies inside Eugene but with outside ownership. The goal is to identify at least two per year and take people from our

community to meet with them. The region is far better off because of the RPI, Scott Chambers says. The people involved have created bridges to expand and grow businesses, solving local problems and not relying on out-of-area companies that are seeking tax credits to set up shop. And well continue to find ways to support them as long as they stay aggressive, and particularly aggressive in finding ways for local businesses to grow. And thats exactly what the Eugene Chamber intends to do.
Eugene Area Chamber of Commerce

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efforts to assist industries and businesses seeking to locate facilities in the area. Lane Workforce Partnership (LWP): LWP and the Chamber partner to ensure business know about available workforce training/ funding programs are available from the State and Federal governments. Both organizations partner to help find qualified employees to fill key roles within growing manufacturing operations. NEDCO (Neighborhood Economic Development Corp.): NEDCO and the Eugene Chamber work together to help start-up and existing businesses gain access to micro-enterprise loans. NEDCO provides a wealth of educational offerings along with one-on-one business assistance. The organization specializes in food processing including offering incubator space at their new Sprout food incubator. Oregon Economic Development

Association: The Chamber is a member of the Oregon Economic Development Association (OEDA), a statewide nonprofit organization working to support economic development professionals who are on Oregons frontline in diversifying and expanding Oregons economy. Oregon Manufacturing Extension Partnership (OMEP): The Chamber partners with OMEP to provide educational trainings and individual consulting services to area manufacturing companies. SCORE: The Eugene Area Chamber provides free office space and staff support to the Willamette SCORE Chapter. SCORE offers free, unlimited, private and confidential face-to-face counseling for small business owners and entrepreneurs provided by seasoned volunteers with business backgrounds. Travel Lane County: Travel Lane County is the destination marketing

organization for Lane County. It is a private, nonprofit association funded by member support and a visitor-room tax generated at lodging facilities and campgrounds with a mission to increase overnight stays within the county. University of Oregon Office of Technology Transfer: The Chamber works closely with the University of Oregon Office of Technology Transfer on economic development efforts. University Small Business Association: The Eugene Area Chamber manages the business affairs of the University Small Business Association (USBA). USBA exists to represent the interests of the property and business owners within the West University Services District (District) and to provide support for public safety, security, maintenance and marketing programs that improve the business climate of the District.
Eugene Area Chamber of Commerce

Partnerships for economic prosperity

If you accept the definition of economic development as job creation, retention and generating new wealth for a community, then there are multiple paths to achieve the result. That is why the Eugene Area Chamber of Commerce partners with a host of economic development organizations to advance a healthy local economy. Chamber economic development partners include: Arts and Business Alliance of Eugene: The Eugene Chamber is a founding partner of the Arts and Business Alliance of Eugene (ABAE). ABAE is dedicated to enriching the cultural life of the Eugene community by acting as a catalyst for creating dynamic partnerships between the arts, culture and business sectors. Business Oregon: The Chamber works closely with our local business development officer to help companies connect with State financing programs. The State has various loan programs and strategic investment dollars that are used within communities to help advance private and economic development. City of Eugene: The Chamber works with the City of Eugene on a number of economic development policy issues and public tools available to assist private enterprise. The City helps companies access their business development loan fund, West Eugene enterprise zone funds and other grant funded programs housed within their organization. Downtown Eugene Inc.: The Eugene Area Chamber manages Downtown Eugene, Inc. (DEI), a nonprofit association of property and business owners whose primary interest is the long-term economic health and vibrancy of downtown Eugene. Lane Community College Small Business Development Center & Customized Employee Training: The Chamber partners with the LCC Business Development Center to provide training for business owners and employees. Lane County: The Chamber works with the Community and Economic Development division to help companies in urban and rural Lane County stay and grow within the County. The County administers a grant fund program giving capital to projects with significant job growth. Lane Metro Partnership: For more than 25 years the Eugene Area Chamber has provided financial assistance to the Lane Metro Partnership, supporting its



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economic development

Food growing the local economy

Lane County has the largest concentration of food and beverage related businesses in the state
Whats all the buzz about food? Its everywhere. Organics, local food, farmers markets, know your farmer, GMO the list goes on. But why would economic development practitioners care? And why are they caring enough to make the food and beverage industry a priority industry in Lane County? recognition of the food and beverage industry in Lane County, but it only just recently became a priority industry cluster for economic development practitioners, says Sarah MeansMizejewski, economic development program supervisor for the Community and Economic Development Division of Lane County. The economic development work began to get traction in 2010 with the development of the Lane County Local Food Market Analysis. This national, award-winning document provided the initial framework for understanding why a focus on food and beverage was a sound economic development strategy with facts like these: In 2009, food crops accounted for 54 percent of Lane Countys agricultural sales, which brought more than $36 million into the local economy. The analysis also supported development of a set of implementation strategies for expanding local markets for locally produced food. It was the critical first step for the work that we are doing now, MeansMizejewski says. From the incredible community effort that brought the research project to fruition arose a local group of stakeholders now called the Regional Food Consortium. Members include public organizations, nonprofits and private industry focused on promoting the development of the local food and beverage industry. The market analysis and additional work sessions with private industry has brought definition to the needs of the local industry and focused the Consortiums attention on addressing issues that will help promote job creation and general economic development op-


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portunities for the Lane County region. Top on the agenda is identifying a regional brand so that local food and beverage businesses have an effective marketing tool. Other important issues the Consortium is tackling are distribution, workforce, workforce education and infrastructure. During the last recession that still lingers, the food and beverage industry was the only industry that continued to grow in Lane County. Lane County has the largest concentration of food and beverage related businesses in the state of Oregon, and boasts an average annual wage of almost $38,000; the overall Lane County average is $35,000. For all of these reasons, the food and beverage industry has become a priority among the economic development scene. A strong focus on this industry will provide well for the citizens of Lane County, Means-Mizejewski says. We are already reaping the benefits.
Eugene Area Chamber of Commerce

State supports international market expansion

The state of Oregon offers financial assistance to companies who want to attend international trade shows and trade missions to enter new markets or expand existing ones. Through the Oregon Trade Promotion Program, the state will reimburse up to 50 percent of a companys eligible expenses, up to $5,000 per preapproved strategic event. The reimbursement can cover nearly every cost incurred, except airfare. In 2011, Bulk Handling Systems received a $2,500 grant helping it defray some of the costs associated with exhibiting at a Moscow, Russia, industry trade show. As a result of that event, the company has realized as much as $15 million in additional sales to Russian customers. Other local companies who have used the grant successfully include Avant Assessment, Growing Solutions and Western Shelter Systems. To be eligible to participate in the program, applicants must meet the following criteria: Employ fewer than 500 individuals. Maintain at least 75 percent of employees within Oregon. Exhibit services or samples of Oregonmanufactured, processed or value-added products in conjunction with an international trade show or trade mission. Commit at least one full-time employee or sales agent to participate in the event. For more information or to apply for the grant, visit www.oregon4biz.com, or connect with Ben Sappington at the Eugene Area Chamber of Commerce, 541-2422359 or BenS@EugeneChamber.com.

business retention and e x pansion

Local expansions create jobs

Research shows up to 86 percent of new jobs are created by existing businesses in a community, versus incoming new businesses. Plus, keeping existing businesses in the community is usually easier than recruiting new ones. The Eugene Area Chamber of Commerce is committed to a business retention and expansion (BRE) strategy, calling upon local industry monthly to identify barriers that they may face for long-term stability and growth within Lane County and capitalizing on opportunities for retaining and growing their workforce. The past three years, the Chamber BRE program has partnered with individuals and private and public agencies to help approximately 250 traded-sector businesses find solutions, so companies can maintain
SnoTemp General Manager Jason Lafferty, Business Information Manager Paula Lafferty and Human Resources Manager Caroline Lafferty have watched the construction on a 70,000-square-foot deep freeze warehouse.

Energy waste has no place in my business.

focus on running their businesses, instead of development challenges. During those visits, 274 individual assistance items were addressed and resolved, allowing for the retention and creation of 1270 FTE. While BRE engagement is typically confidential, three businesses agreed to share their stories.

navigating the city development pro-

Issues the BRE addresses

Expansion projects City and county permitting Regulations (LRAPA, Toxic Right to Know, city laws) Exporting Operational excellence (lean manufacturing) Financing Workforce (finding qualified employees and incentives)

cesses. Supported opportunities for executive level and peer manufacturing connections. Ground has now been broken on a 70,000-square-foot deep freeze warehouse. The facilitys cutting-edge energy efficiency will significantly reduce its environmental impact.When complete, SnoTemp Eugene will encompass 235,000 square feet of temperature-controlled warehouse space, equipped with the latest in food

When I started my business, I thought a lot about sales. Now I know that thinking about waste can be just as valuable. EWEB has helped me identify simple, low cost ways to cut energy waste and improve my bottom line.

SnoTemp Cold Storage

SnoTemp needed to expand its current West Eugene site. But access from the main road, W. 5th Avenue, would force it to cross the A3 channel (derivative of Amazon Creek). Without a bridge, 20 acres of available land would be nearly impossible to develop. Inquiries to the City of Eugene about a bridge across the channel were an-

swered repeatedly with a No. The Chamber: Arranged a meeting with a local transportation-planning firm to craft a strategy for approaching the city. Provided ongoing support in

safety and security systems.

Hop Valley Brewing Company

Building a new production facility and pub in an expanding craft beer district should have been easy, but wasnt.
Photo by David Loveall

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In August 2012, the Chamber participated in the companys early planning stages, an expansion marked by a $5 million investment with the promise of up to 75 new FTE. The Chamber helped: Secure building permits. Collaborate with the Eugene Public Works Department to ensure wastewater was properly treated. Assist with project management throughout construction. Now completed and open to the public, the facility is producing 15,000 barrels distributed statewide.
Aurora Innovations recently expanded its manufacturing capacity.

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Aurora Innovations
Established in 2005, Aurora Innovations manufactures organic potting soil and dry and liquid fertilizers. Company growth necessitated an expansion onto adjacent lots.

The Chamber: Supported the building permit process. Facilitated conversations with LRAPA and other regulators. Assisted in the day-to-day project management during development.

The company expanded its manufacturing capacity to include the ability to process raw materials and generated approximately 35 new FTE. The company is planning for the next round of development and additional FTE.
Eugene Area Chamber of Commerce


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JAMES E. MOUNTAIN, JR. Named Lawyer of the Year in Portland for administrative/ regulatory law for 2014 Also selected for appellate practice
Professional Malpractice Defense


Ranked Tier 1 Nationally Employment Law for Management & Commercial Litigation Ranked Tier 1 Eugene Appellate Law Ranked Tier 1 Portland

Selected for eminent domain and condemnation law


My Metal Expert.
My Industry Leader. My HomeFed.

Selected for appellate practice and commercial litigation


Selected for mass tort litigation/class actions




Selected for employment law for management

Chamber board represents members, steers strategy

An elected Board of Directors governs the work of the Eugene Area Chamber of Commerce. The group convenes regularly to act on policy recommendations made by Chamber committees and staff, reviews current initiatives and sets priorities, oversees and directs the financial standing of the organization and generally establishes and guides the strategic direction of the organization. The Board is nominated by, and ultimately elected by, Chamber members. Board nominations are designed to ensure that the make-up of the board is representative of the membership at-large.
Eugene Area Chamber of Commerce

Back row (l to r): Nigel Francisco, Ninkasi Brewing Company; Tom Herrmann, Gleaves Swearingen; Scott Lindstrom; Jerrys Home Improvement Center; Mandy Jones, Oregon Community Credit Union; Harriet Cherry, PIVOT Architecture; Maureen Cate, McKenzie-Willamette Medical Center; Marcia Edwards, Windermere Real Estate; Dana Siebert, Chambers Communications Corp.; Sarah Bennett, Bennett Management Front row (l to r): Chris Boone, Boone Insurance Associates; Pat Walsh, Vox Public Relations Public Affairs; Cathy Worthington, Worthington Business Associates; Marvin ReVoal, PBP Insurance; Sabrina Parsons, Palo Alto Software; Sheryl Balthrop, Gaydos, Churnside & Balthrop.

Five simple ways you can improve your heart health.

1 2 3

Celebrate with a Checkup:

Let each birthday remind you that its time for your annual checkup with your primary care physician. If a cardiologist is needed, please call Heart Associates of Oregon at 541-744-6172.

Get off the Couch:

Step, march or jog in place for at least 30 minutes most days of the week. You can even do it while watching television.

4 5

Get to a Healthy Weight:

If youre feeling overweight, or would like some healthy diet and nutrition tips, visit MCKWeb.com.

Learn the Signs of a Heart Attack:

Visit health resources at MCKWeb.com for a list of signs.

Quit Smoking in Four Steps:

Cant go cold turkey? Cut the number of cigarettes you smoke each day in half. Then, cut that number in half. Do it again and again. Soon youll be smoke-free!

1460 G Street Springfield, OR 97477

McKenzie-Willamette Medical Center is directly or indirectly owned by a partnership that proudly includes physician owners, including certain members of the hospitals medical staff.


7/31/13 1:58 PM

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Promotions/New Hires
Photos appear left to right from top.


Harrang Long Gary Rudnick announced that William F. Gary and James Mountain, Jr. (both for appellate law), Susan Marmaduke (for business litigation) and Frank Moscato (for professional liability defense) have been named to the Oregon Super Lawyers list as among the top attorneys in Oregon for 2013. Marjorie Elken (for business/corporate Law), Aaron Landau (for appellate law), Kate Watkinson Wright (for employment and labor law), and John T. Witherspoon (for real estate law) have been named to the Oregon Rising Stars list as four of the up-and-coming attorneys in Oregon for 2013. The selection for this respected list is made by the research team at Super Lawyers. www.harrang.com

Three Rivers Casino & Hotel announced the promotions of five key staff members: Ken Hull to director of security; Mary Dimon to special events coordinator; Teresa Spangler to director of player development; Jenifer Jones to group sales manager and Erin Reinke, lead special events staff. www.threeriverscasino.com The Lane County Chapter of the National Association of Insurance and Financial Advisors has elected its 2013-14 board members: Kim Kelly, president; Kym Housley, secretary; Richard Yost, treasurer. At large: Michael Syman-Degler, Stephen Mallery, Marcy Parrish, Dianna Paz, Don Nau and David Willis. Art Clark of Hershner Hunter LLP was recently selected by his peers as the 2014 Best Lawyers in America Lawyer of the Year in the area of Trust and Estates. Ten other Hershner Hunter attorneys were also selected for inclusion in the 2014 Best Lawyers in America list, including Bill Brewer, Nancy Cary, Todd Johnston, Jeff Kirtner, Norm LeCompte, Andy Lewis, Everett Moreland, Pat Neill, Craig Smith and Paul Vaughan. www.hershnerhunter.com Parenting Now! is excited to announce its new executive director, Lynne Swartz. www.parentingnow.org

Small Business Management Program

Improve Your Business Improve Your Life

Small Business Development Center

101 West 10th Ave., Suite 304, Eugene, OR 97401 541.463.6200 LaneSBDC.com

an equal opportunity/affirmative action institution Funded in part through a Cooperative Agreement with the U.S. Small Business Administration, Oregon Business Development Department, and Lane Community College.

PIVOT Architecture is pleased to announce the hiring of six new designers and one administrative assistant. Joining the firm are designers: Tyler Jessen, Elizabeth Ellie Johnson, Alexander Rosenthal, Kelsey Buzzell, Dawn Sowby and Ashley Thomas-Pate. Sarah Mayfield is the new administrative assistant. www.pivotarchitecture.com Sarah Weber has joined bell+funk as an account executive. Sarah is a recent graduate of the University of Oregon Lundquist College of Business, where she received a bachelors degree with honors in marketing and a minor in communications. bellandfunk.com

ShelterCare welcomes four new members to its Board of Directors: Marcia Edwards, residential real estate broker, Windermere Real Estate/ Lane County; David DeHaas, M.D. (not pictured), general and vascular surgeon, Northwest Surgical Specialists; Priscilla Gould, retired executive director, United Way of Lane County; and Marcus Mueller, graduate student, University of Oregon.


csoregon .com




The Old Pad has a new business partner/owner, Nick Sams. www.theoldpad.com Maylian Pak is now donor relations officer at the Southern Willamette Valley office of The Oregon Community Foundation; Jeff Geiger (not pictured) was named program officer for the region, serving as a primary contact for nonprofit organizations; and Sara Brandt was recently promoted to regional director. www.oregoncf.org Joshua Brown was recently promoted to vice president of technology at Feynman Group. www.feynman.com Congratulations to Jonathan Miko, recently appointed to chief executive officer of Alacrity Renovation Services LLC, formerly Alacrity Services LLC. www.alacrityservices.com

EO/AA/ADA institution committed to cultural diversity.

Powering the Next Generation

R. Jon Hofmeister MBA 05 President, Perpetua Power Source Technologies
Kernutt Stokes LLP is pleased to announce the promotions offour staff to senior associate: Jonathan Powell, Meghan Lacey, Brent Laird and Trever Campbell. The firm has also added five new team members (not pictured): associates Jana Cain, Andrea Cooke, Nick Vitale and Carlee Hauser; and paraprofessional Kim McClatchey. www.kernuttstokes.com www.pape.com

Tyler Woodke has joined Pap as CRM coordinator for the companys locations in California, Oregon, Washington, Idaho, Montana and Nevada.

Seed money from the University Venture Development Fund helped Jon Hofmeister lead Perpetua Power Source Technologies to a multimillion-dollar investment. The UVDF also funds education based on real-world experiences, as well as translational research, helping to bring research discoveries to market and to grow our next generation of Oregon entrepreneurs. You can ensure that the UVDF will be here to power the next generation. Your gift may qualify for a 60 percent Oregon income tax credit.

Karla Austin has joined Oregon Medical Groups pain management team at the Country Club Road Medical Center. www.oregonmedicalgroup.com Systems West Engineers has hired Paul Fooks as a mechanical engineer. www.systemswest engineers.com

Ordinary Tasks Extraordinary Service

Morgan Stanley Wealth Management announces the formation of The Pacific Cascade Group, focusing on comprehensive financial planning and corporate retirement plans. The partners on the team are vice president and financial advisor Ronald Gietter and financial advisor Dani Pohl. www.morganstanleybranch.com/eugene/ Kari Westlund, president and CEO of Travel Lane County, has been elected board president of the Arts and Business Alliance of Eugene. She will serve with Renee Grube, City of Eugene, vice president and president-elect; Alan Evans, Evans, Elder and Brown, vice president; Sara Brandt, The Oregon Community Foundation, secretary; and Dave Hauser, Eugene Area Chamber of Commerce, treasurer. artsandbusinesseugene.com Dave Frohnmayer, of counsel attorney with Harrang Long Gary Rudnick PC, was given the James B. Conant Award of Merit in Education from Delta Upsilon International Fraternity. Frohnmayer was recognized for his extraordinary contributions to higher education. www.harrang.com

KPD Insurance welcomes these new employees: Evan Friese, BMA, CPCU, AU, AINS, commercial lines sales executive; Ken Price, CPCU, commercial select accounts marketing account manager; Lori Hoover, commercial lines customer service representative; Robin Baird, surety customer service representative; Susan Miller, workers compensation customer service representative; and Terry Bird, records manager/administrative services team. Carlye Irwin, CIC AINS, was promoted to commercial lines account manager, and Laurie Giubbini was promoted to employee benefits customer service representative. www.kpdinsurance.com

Kelly Brian has been named vice president of college services at Lane Community College. www.lanecc.edu

Greenhill Humane Society announces the following additions to its board of directors: Josh Smith and Danielle Livingston. www.green-hill.org

Janitorial Service

Carpet & Flooring

Specialty Cleaning

Healthy Building Cleaning Service

Environmentally Responsible

Pearl Buck Center welcomes Michelle Grassauer and Denise Ghazal to its board of directors. www.pearlbuckcenter.com Julane Anderson and Charlotte Herrick have joined Boone Insurance Associates as licensed agents. www.booneinsuranceassociates.com

(541) 338-0101


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Frontier Airlines www.flyfrontier.com Harris Coding Consulting www.harriscodingconsulting.com Summit Bank announced the promotion of three individuals to the executive team. Mary Merriman was promoted to senior vice president, chief credit officer; Michael Mercer was promoted to senior vice president, chief banking officer and William Bill Whalen was promoted to senior vice president, chief lending officer. www.summitbankonline.com Hop Valley Brewing Co. www.hopvalleybrewing.com Imagination Intl Inc. www.copicmarker.com Jacobs Gallery www.jacobsgallery.org Chocolate Decadence, locally owned by Larry Bradley, has opened a retail store at Fifth and Olive in the Down To Earth complex. The store features a full line of chocolate, including corporate and seasonal gifts, as well as ice cream made by Red Wagon Creamery, art from The New Zone Gallery and free samples of chocolates and ice cream during First Friday Art Walks. www.chocolatedecadence.com Keith Winnick, Certified Public Accountant, A Professional Corporation www.winnickcpa.com

Oregon Medical Group welcomes Derek Davenport, primary care physician, to the West Eugene Medical Clinic; Marissa Simard, radiologist, at the Country Club Medical Center; and Tracy Hardwick, family physician to the Northside Clinic on River Road.

Jim Wildish was honored with the Oregon Bach Festivals Silver Baton Award.
On the eve of the Oregon Bach Festivals 2013 opening, Jim Wildish and the Wildish Companies were bestowed OBFs Silver Baton Award for their longtime support. The Silver Baton is presented to corporations whose cumulative support exceeds $100,000. www.wildish.com, www.oregonbachfestival.com community of creative entrepreneurs, forward-thinking innovators and visionary business leaders. Were pleased to welcome these new members who have chosen to take advantage of the Chambers tools, resources and expansive network to grow their businesses: Absolute Fitness

Eugene Area Chamber of Commerce

Kumon Math & Reading Center www.kumon.com/eugene-or La-Z-Boy Furniture Galleries www.lazboy.com/eugene Liberty Tax www.amdmtax.com Newell Medical Massage & Spa www.newellmedicalmassage.com Optimize Media Marketing LLC www.optimizemediamarketing.com Oregon Home Inspections Physical Therapy Services www.ptsclinic.com Pro Mechanical LLC River Road Insurance Agency www.riverroadinsurance.com Sandow Engineering www.sandowenginering.com South Fork Coffee Company www.southforkcoffee.com State Farm Insurance-DeAnn Mathison www.deannmathison.com Synergy Massage www.synergymassageeugene.com/ About_Jenya.html Two form www.2-form.com Willex Media www.willexmedia.com Zingaro Inc. www.thezingaro.com
Eugene Area Chamber of Commerce

The Eugene office of Moss Adams LLP is proud to announce the following new staff hires: Michael Woodmansee and Brian Anderson. www.mossadams.com Innsight HMG recently won six major awards from Marriott International and Choice Hotels International, including Gold Awards for the Eugene Residence Inn by Marriott and the Eugene/ Springfield Courtyard by Marriott. www.innsighthmg.com

d to Go o o Yo u re G

Brought to you by:
The Home Federal Foundation, established by Home Federal Bank, awarded Volunteers in Medicine Clinic a $2,500 grant. www.myhomefed.com, www.vim-clinic.org
A partnership of:

American Airlines www.aa.com American Wholesale Products (AWP) www.awpsurplus.com AVAD Technologies www.avadtechnologies.com The Barn Light www.thebarnlightbar.com Bier Stein www.thebierstein.com Cellular Mekanix www.cellularmekanix.com Crescent Park Senior Living www.crescentparkseniorliving.com Cutting Edge Illusions www.cuttingedgeillusions.com Direct Flooring Center www.directflooringcenter.com Eugene Education Foundation www.eeflane.org Eugene Mission www.eugenemission.org

Whether you like electronica or ukelele, belong on the stage or in the audience, Eugene A Go-Go is for you.


Pearl Buck Center has received a two-year grant from the Childrens Trust Fund of Oregon for the Pearl Buck preschool program. The grant will expand the preschools specialized parenting program through a collaborative project with the Oregon Social Learning Center. www.pearlbuckcenter.com Court Appointed Special Advocates has received the following foundation grants over the past several months to train and support new volunteer advocates: Taco Bell Foundation for Teens ($13,170); Cottage Grove Community Foundation ($1,000); and RBC Foundation USA ($5,000). www.casa-lane.org


Sarah Maisel and Craig Chee

Funded by:


Eugene a Go-Go is Eugenes online hub for arts, culture and nightlife.

When you join the Eugene Area Chamber of Commerce, you become part of a vibrant and prosperous

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F O O D F O R T H O U G H T | B Y D AV E H A U S E R

For the well being of our local economy

Prosperity: The condition of being successful or thriving; especially: economic well-being. According to Wikipedia, economic development is the development of economic wealth of countries or regions for the wellbeing of their inhabitants. I really like the last part of that definition: for the well-being of their inhabitants. At the Eugene Chamber, throughout our 100-plus years of existence we have believed a strong local economy and the livability of the community are inextricably linked. This issue of Open for Business highlights the economic development efforts of the Eugene Chamber. We stepped up our efforts in 2010 when unemployment rates were in the double digits and our region had experienced the loss of more than 17,000 jobs, which is more than the combined populations of Cottage Grove and Junction City. Per capita incomes for local residents trailed the rest of the state by more than 16 percent. Clearly, there was no better time to place more emphasis on economic development and job-creation efforts. With economic well-being in mind, we branded our economic development program the Regional Prosperity Initiative (RPI), a coordinated, focused effort led by the Eugene Area Chamber of Commerce designed to advance economic development and job-creation efforts that successfully build on the Eugene/Springfield areas strengths in these two areas: Early Stage Companies: Existing early stage technology-based firms have strong growth potential but require investment capital and support in order to succeed. In addition, innovation-based economic development efforts in a university community go together like peanut butter and jelly. Business Retention and Expansion: Building a proactive focus on taking care of, nurturing and supporting existing tradedsector businesses in our community. National studies suggest 80 percent of job creation comes from companies already here. The Eugene Chamber has made the active promotion and coordination of community collaboration in local economic development efforts its top priority. Were committed to working with local partners to enhance local economic development efforts to produce results that both fit and work for our communities.
Eugene Area Chamber of Commerce





PO Box 1107 Eugene, OR 97440-1107


Providing better options to drive better decisions
Warren Barnes sees options that are not always clear to others options that present new opportunities that can enable a business to move in a more beneficial direction. Contact Kernutt Stokes to see what possibilities we can find for your business.

Certified Public Accountants & Consultants

1600 Executive Parkway, Suite 110, Eugene, Oregon 97401 | 541.687.1170 | kernuttstokes.com