Department of Labor: Lchatt

Lower Chattahoochee Workforce Area
Comprehensive Local WIA Plan

Updated for PY 2007 & 2008
Area Contacts
1. Name of Area
Lower Chattahoochee Workforce Area, Local Area 14
2. Name, address and phone number for Chief Local Elected Official
Jim Wetherington, Mayor

Columbus Consolidated Government
P.O. Box 1340
Columbus, Georgia 31902
Phone: (706) 653-4712
3. Name of organization administering the grant
Name, Address and Phone Number for Local Area Director
Howard T. Pendleton, Director

Job Training Division
P.O. Box 1340
Phone: (706) 653-4529

Fax Number: (706) 653-4533
E-mail Address: hpendleton @ columbusga.org
4. Name, address and organization of the Workforce Investment Board Chairperson
Carolyn F. Hugley, Chairperson

P.O. Box 6342
State Farm Insurance Agent
1
5. Name, address and organization of the Youth Council Chairperson
Junie M. Christian
Columbus Children’s Youth and Family Coalition
100 10th Street
6. Name, address and phone number of the area's One-Stop operator(s). List all the
sites the organization manages and indicate with an asterisk sites that are WIA
comprehensive service sites.
One Stop Operator

Howard T. Pendleton, Director
Job Training Division
P.O. Box 1340
One-Stop Sites managed by the One-Stop Operator
* Columbus Career Center, Georgia Department of Labor

Muscogee County Board Of Education, Tillinghurst Adult Education
Center
Columbus Technical College
7. Website address for the area (if any): N/A at this time.
8. Name and phone number of the individual(s) with primary responsibility for plan
development.
Howard Pendleton
(706) 653-4529
2
Plan Signatures
Name of Area: Lower Chattahoochee Workforce Investment Area (Local Area 14)
Chief Local Elected Official
_______________________________ ___________________
Name Date
Local Area Director
_______________________________ ____________________
Name Date
Local Workforce Investment Board Chairperson
_______________________________ ____________________
Name Date
3
Lower Chattahoochee Workforce Investment Area
Comprehensive Local WIA Plan
Updated for PY 2007 & 2008
I. Vision and Goals
Provide the vision for the area's workforce development system and list the goals
that have been established to achieve the vision. Review and incorporate the
priorities from ETA’s National Strategic Directions to address local vision
and goals, as appropriate.
The vision for the Lower Chattahoochee Area is to build a seamless Workforce
Development System that will provide a supply of skilled workers, which will
increase the Area’s competitiveness in the global economy.
Local goals for building this system are:
¾ To continuously cross train all partner staff about each other’s programs.
¾ To develop local processes for the sharing of information and data among
partners.
¾ To ensure that all customers are provided with services and information
based on their informed choice and need.
¾ To develop the system with multiple access points and services tailored to
meet the needs of each community.
¾ To make available general information about careers and a means for
individuals to assess their aptitudes and interests and determine how
these match available jobs and demand occupations.
¾ To utilize customer feedback to continuously improve the system ensuring
that quality services are provided in a timely and positive manner.
II. Local Governance
1. Describe how the local workforce development system will be governed to ensure
that it is comprehensive, integrated, effective, responsive and customer-focused.
Examples of items you may wish to describe include: the local board committee
structure; the board's oversight activities. Describe how GDOL career centers
and other WIA partners have worked together to promote service
integration.
The local workforce system is governed by a Board, known as the Lower

Chattahoochee Workforce Investment Board (LCIB), which is comprised
of member representation from a cross-section of organizations within its
4
workforce area. Membership of the local Board is comprised of
representation from the public sector, non-profit and profit organizations,
which govern the local workforce development system. Each member
brings to the system years of experience and expertise helpful in
developing and implementing programs designed to increase the
employability of individuals serviced in the workforce area.
In addition to the Board, subcommittees have been established, to include

the required Youth Council, to insure programs are designed to meet the
economic demands of the workforce area in accordance with the intent of
the Workforce Investment Act. The City of Columbus, as the Grant
Recipient and Administrator has been delegated the responsibility to
ensure that programs and systems are designed, coordinated,
implemented, and administered to meet the requirements of the Act and
the needs of citizens of the local labor market.
The establishment of the subcommittees has enhanced the LCWIB’s

oversight capabilities thru detailed reporting by the Administrator of
program activities and internal operation of the workforce system.
Membership of each subcommittee is comprised of a cross-section of
Board representation, which further enhances the assurance of integrated
services in the local workforce system.
¾ Executive Committee: It shall be the responsibility of the Executive

Committee, under authority of the Local Board, to make decisions that
affect the operation of the WIA system and Welfare-to-Work activities
administered and operated in accordance with the Workforce
Investment Act and the Welfare-to-Work Program, that do not require
full Board action, and to keep the Board informed of actions taken on
it’s behalf.
Members of the Executive Committee shall be comprised of the

Chairperson of each committee as established by the Board
Chairperson. To avoid the appearance of a conflict of interest,
contracted agencies and/or providers of service in the system will not
be appointed to this committee.
With the possibility of a partner representative being selected as

chairperson of a committee, they are not excluded from serving on the
Executive Committee. However, such representative shall abstain
from any voting or discussions relevant to such voting, regarding the
agency represented being a provider of services under the local
Workforce Investment System.
¾ Program Committee: It is the responsibility of this Committee, in

coordination with the Administrator to review employment and training
5
needs in the area and to determine population target groups for the
area. It shall further be the responsibility of this committee to oversee
the functions of the system and to coordinate with the Administrative
staff in preparing program plans as required. A summary of meetings
and recommendations shall be provided to the Executive Committee
for action where appropriate.
The LCWIB Chairperson shall appoint a chairperson for this

committee, and shall select such members, which represent a cross-
section of members of the Board.
¾ Evaluation/Selection Committee: It is the responsibility of this

committee to review applications submitted by potential deliverers of
services within the One-Stop system, and make recommendations to
the Executive Committee regarding appropriate services to be
provided in accordance with the Workforce Investment Act and
Welfare-to-Work Program. Summaries of meetings and
recommendations shall be provided to the Executive Committee for
appropriate action.

¾ Monitoring/Oversight Committee: It shall be the responsibility of this

committee to oversee program activities and internal operations of the
Workforce Investment System, and make recommendations for
resolution of any internal or external disparities. Staff of the
Administrator shall conduct internal and external monitoring of the
system and provide reports to the committee for monitoring and
oversight purposes. Summaries of meetings and recommendations
shall be provided to the Executive Committee for appropriate action.

¾ Budget and Finance Committee: It shall be the responsibility of this

committee, from reports generated by the Administrator, to conduct
oversight of the system’s budget and finances, and make
recommendations to the Executive Committee where appropriate.
Administrative staff shall provide reports of system finances for this
purpose. Summaries of meetings and recommendations of the
Committee shall be provided to the Executive Committee for
appropriate action.
6
Establish of these committees with a cross-section of Board members will

ensure the enhancement of integrated services provide in the local
Workforce Investment Area.
The Lower Chattahoochee Workforce Investment Board has adopted the

following with regards to ‘Conflict of Interest’:
Conflict if interest shall be defined as: the potential for any member of the
Lower Chattahoochee Workforce Investment Board and/or officer,
employee, or agent of the Columbus Consolidated Government, as Grant
Recipient and Administrative Agent, their organizations and/or immediate
family to receive any financial or material benefits as a result of any
purchasing or contracting activity involving Federal funds under a WIA
grant or contract.
Whenever a potential conflict of interest arises in the conduct of business,

the individual concerned must divulge the existence of and the reasons for
the potential conflict. This divulgence must be in writing to the
Chairperson of the Local Workforce Investment Board and the Board will
then make the decision whether or not a direct relationship exists.
Should a determination be made that a conflict of interest exists, the

affected individual is prohibited from participating in the selection, award,
or administration of a procurement supported by WIA funds.
Should the Board decide that no conflict of interest exists, it must record
the nature of the original allegation or divulgence of conflict, and the
reason(s) for deciding that a conflict does not exist.
With the Comprehensive One-Stop being at the Columbus Career Center

and WIA and other WIA partners being located at the site, they have
quarterly training sessions where the partners alternate providing
information about the services they offer and basic eligibility information
for such services.
2. Describe how the local area's staffing is organized with regard to local Workforce
Investment Board support and WIA administrative functions. Provide the titles
and major activities/roles of the area's key staff.
In the Joint Agreement of the Local Elected Officials, the Mayor,

Columbus, Georgia, was designated the Primary Chief Elected Official. In
turn, the Mayor, Columbus, Georgia, designated the Columbus
7
Consolidated Government as the Grant Recipient and Administrator for
support to the Local Workforce Investment Board and the administrative
functions of activities under WIA, in addition to serving as the operator of
the One-Stop System for Workforce Investment Area 14. The Columbus
Consolidated Government is responsible for the budgetary process and
for requesting, receiving, distributing, and accounting for all WIA and WtW
funds for the Workforce Investment Board. The Columbus Consolidated
Government also accepts liability for all aspects of the program including
any repayment of disallowed costs. The Columbus Consolidated
Government is responsible for the following:
a. Assisting the Chief Elected Official in developing a roster of possible appointees to

the Workforce Investment Board and the Youth Council, ensuring that membership
includes designees required under the Workforce Investment Act;
b. Participate as the primary One-Stop Operator of the Lower Chattahoochee One-Stop
System;
1) Coordinate the provision of services according to the One-Stop System
Memorandum of Understanding;
2) Prepare and maintain a System Operational Procedure in conjunction with
all partners;
3) Recommending policies and procedures for the operations of the One-Stop
System;
4) Insure that the System operates according to applicable laws and
regulations and Local Board Policy;
5) Assessing degrees of customer satisfaction with services provided by the
One-Stop System;
6) Identifying appropriate service strategies that meet the one-stop systems
customer needs.
c. Planning, developing, maintaining, and administration of the Lower Chattahoochee
Workforce Investment Plan
d. Obtaining public input during development of the Plan;
e. Developing Request for Proposals for services to be provided under the Workforce
Investment Plan, if appropriate;
f. Negotiating and contracting for services to be provided under the Workforce
Investment Plan, if appropriate;
g. Financial management of all WIA & WtW funded activities;
h. Procurement and management of WIA/WtW funded property;
i. Developing and implementing an Individual Training Account (ITA) system, if
appropriate;
j. Fiscal and programmatic monitoring and evaluation of ITAs, supportive services, and
training contracts, if appropriate;
k. Coordinating WIA services and initiatives with appropriate local, state, and federal
programs;
l. Contractor and staff training on WIA policies and procedures;
m. Proposing policies and procedures necessary for effectively administering activities
funded through the Plan;
n. Establishing and maintaining a ‘Grievance Procedure’ for programs and activities
funded through the Plan;
o. Maintaining local information in the Statewide GWS (management Information
system);
8
p. Assuming other duties and responsibilities as may be required by the Workforce
Investment Act, the State of Georgia, the Lower Chattahoochee Workforce
Investment Board, and/or the Chief Elected Official.
The Columbus Consolidated Government has delegated primary

responsibility for the above functions, under WIA, to the Director, Job
Training Division, who reports to the City Manager. The Director Job
Training Division has reporting to him a staff of specialists who assist with
WIA dislocated worker, adult, and youth services; eligibility, and one-stop
system services. There is also a Finance Manager reporting to the
Director. The Finance Manager has two specialists who assist with
financial and auditing requirements of the WIA and WtW Programs.
3. Describe the connection and cross-membership between the Youth Council and
the local Workforce Investment Board. List the responsibilities the local Board
has vested in the Youth Council.
As a subpart of the local Workforce Investment Board, the Youth Council

is comprised of a cross-section of individuals from the local area with
expertise in services to the youth population. In addition, four members of
the local board with expertise in this area are also members of the Youth
Council. It shall be the responsibility of the Youth Council to establish the
service needs of youth in the local area, and to coordinate such services
to youth in the local area, to determine the funding availability of such
services (e.g. WIA or non WIA); to review and recommend
approval/disapproval of applications from providers of such services to the
Executive Committee for approval/disapproval by the local Board. It shall
further be the responsibility of the Youth Council to coordinate with the
Administrator in the development of portions of the local plan related to
youth in the area; to assist the Administrator in developing policy and
procedures governing administration and implementation of youth services
in the local area, and make summary reports to the Executive Committee.
The Youth Council will oversee the establishment of community-wide

youth strategies and will coordinate program services to leverage funds to
provide youth with the appropriate services while seeking to eliminate
overlap and duplication. The Youth Council will recommend the type and
mix of youth services and the selection of youth providers based upon
competitive requests for proposals.
9
4. Describe any linkages the area has established with other local boards in the
region (workforce boards and related boards).
There are established linkages with the Regional Advisory Council, the
Regional Transportation Board, the Interagency Council, and the Middle
Flint Workforce Investment Board. At the State Level there is linkage with
the Department of Community Affairs.
Linkages with the Regional Advisory Council and the Middle Flint
Workforce Investment Board were established during the Strategic
Planning Process in 2002.
III. Plan Development and Implementation
1. Describe the process used by the area staff and board to update this comprehensive
service plan. Describe your strategic planning effort and explain how WIA Plan
update incorporated the results of these efforts. Incorporate in the discussion local
efforts for building a demand driven workforce within a regional economic system
from ETA’s National Strategic Directions, as appropriate.
Region 8, comprised of Local Workforce Areas 14 and 15, combined

efforts with those made available to the Regional Advisory Council by the
Georgia Department of Labor to undertake a comprehensive analysis of
the Region’s workforce and its capacity to meet the needs of the future.
This effort was directed by a Steering Committee comprised of regional
business, community and education leaders.
The process of creating a Workforce Development Strategy for Region 8

involved several steps, which are as follows:
a. Workforce Profile – The Consultant provided an extensive

understanding of the historic, current, and future workforce trends in
the 16 county region, including demographic characteristics of the
labor force and economic statistics about the health and structure of
the regional economy. In addition similar analysis was provided for
the eight counties in Workforce Investment Area 14 and eight
counties in Workforce Investment Area 15.
b. Innovative Workforce Practices Report – Presented by the
Consultant were 14 “innovative practices” for five key issues facing
the Region’s workforce, as identified by the Consultant and the
Steering Committee. Communities around the nation are successfully
implementing the innovative practices identified.
c. Workforce Needs and Expectations – This step summarized the

results of a survey, focus groups, and interviews conducted with
employers from the Region’s key clusters to gauge their opinions of
10
the workforce, hiring experiences, and future plans. Georgia
Southwestern State University with the assistance of Columbus State
University and Andrews College sent the survey to over 1200
employers around the Region. The consultant conducted a focus
group and/or interview with employers from around the region at four
locations in the Region.
d. Assessment of Current Recruiting Efforts -- As part of the Regions

Workforce Development Strategy process, the consultant was asked
to work with the Region’s economic development partners to analyze
current recruiting efforts. The consultant was charged with delivering
a short, direct analysis of the gaps between the workers in the Region
and the business being recruited to the area. To that end, the
consultant invited representatives from the six primary economic
development organizations around the Region to a meeting to discuss
their current recruitment targets. The results of the meeting were
provided to the Steering Committee.
e. Workforce Development Strategy – The results of the identified

previous efforts provided a clear outline of the major issues facing the
Region’s workforce and associated action steps that must be taken in
order to improve workforce quality and increase the Region’s
competitiveness in the current services and technology based
economy. A coordinated, regional effort by the Department of Labor,
Department of Community Affairs, Department of Industry, Trade &
Tourism, local workforce boards, and local economic development
organizations must be made in order to take the necessary steps
toward creating a world-class workforce.
Since the implementation of WIA, the LWIB and/or Administrative Entity

have been establishing policies and procedures that makes up
components of this Updated Plan.
Findings of the Strategic Planning Effort have been included in the ‘Needs
Assessment’ Section of this Plan Update. During future Program Years,
the Local Board and Administrator will be working with local partners to
begin the process of addressing some of the issues identified in the
Strategic Plan.
Public notice of the availability of this plan update for review and comment
will be made in the local area’s newspapers. The public notice will identify
the sites at which the Plan is available for review. After the public
comment period all comments will be reviewed for possible inclusion into
the plan. Also, all public comments received will be submitted to the
State.
11
IV. Needs Assessment
1. Using the CD containing the most recent labor market information for your
area and the results of your strategic planning activities, please describe the
demand (current and projected employment and skill needs of businesses) and
supply (availability of skilled workers) aspects of your local labor market. List
data sources used in your analysis. Review ETA’s National Strategic
Directions “Increased Economic and Workforce Information Data Integration
and Analysis” and incorporate, as appropriate.
The ‘Workforce Profile’ portion of the strategic planning activities

conducted examined employment changes by labor market sector and
identified the following as reported by the U.S. Bureau of Economic
Analysis:
Between 1980 and 1999, the Services sector experienced the greatest
change, going from 16.0% of total employment to 27.9% of total
employment. During the same period Retail Trade experienced growth in
its share from 13.7% to 15.9%. Employment in the Government and
Manufacturing sectors experienced losses in their share of total
employment, with Government dropping from a 34.7% share to a 26.0%
share and Manufacturing experiencing a loss in share going from 17.7% to
12.5%. At the same time employment in other sectors remained relatively
stable.
When the actual employment by sector is examined, the shift from a

Manufacturing based to a Services based economy in Area 14 is
reinforced. Between 1980 and 1999, the Services sector experience a
123% increase in employment compared to 9.5% decrease for the
Manufacturing sector.
The Area 14 Workforce Profile contained in the Workforce

Development Strategy for Region 8 states that employment grew by
28.1% between 1980 and 1999 or 1.5% per year. Employment
projections provided by the Georgia Department of Labor indicated
employment will grow by 2, or 0.3% per year, between 2002 and 2012.
Long Term Industry Projections provided by the Georgia Department

of Labor indicated that industrial Employment is expected to
increase 9.9% between 2004 and 2014. Within these projections,
manufacturing employment is expected to decrease by 17.1%.
Textile Product Mill employment will decrease by 75.0%. Three
manufacturing industries expected to increase are: (1) wood product
manufacturing will increase by 113.3%. (2) transportation equipment
manufacturing will increase by 4.4%, and (2) paper manufacturing
will increase by 4.0%. Information services, educational Services,
12
and health care and social assistance occupations will increase by
38.2%, 24.8%, and 36.2% respectively. These projections continue to
reinforce the shift from a manufacturing based to a services based
economy.
The Base Realignment and Closure (BRAC) 2005 became law in

November 2005, and the decisions affecting Fort Benning resulted in
a future substantial increase to the permanent military and civilian
population and the transient population of soldiers being trained
there. Combined with other DoD decisions involving reorganization
of various Army units and stationing of certain overseas units, this
increase to the base working population exceeds 11,000. Taking into
consideration the family members of these people brings the total
increase to the region’s population to almost 33,000 people, to arrive
within the next five years. Additionally, the transient population of
soldiers sent to Fort Benning for training is expected to increase by
29,000 annually, bringing the total in this category to 104,000
soldiers trained annually by October 2011.
In addition, to the effects of BRAC on the region, a major automotive

manufacturing plant is being constructed just to the north of WIA
Area 14. This facility is expected to have a direct impact on
employment in the region. The direct impact is the creation of
approximately 3,500 jobs. While there is some indirect impact
expected, it is unknown at this time what it will be in nature.
The effects of the impacts will be significant not only in Area 14, but
the region as a whole. It is possible that these two major events
could severely alter the existing occupational and industrial
projections provided by the Georgia Department Labor. These major
events will require that all partners continue their collaboration to
gather and analyze a wide array of current and real-time workforce
and economic data in order to have knowledge of the needs of the
region to compete in a global economy and how those needs can be
met.
In the Manufacturing sector “Textile Mills accounted for the most

Manufacturing employment in Area 14, at 25.8%. This was more than
double the percentage of Georgia (11.8%) and the United States (8.8%).
Electrical Equipment, Appliances, and Components (18.2%), as well as
the Food sub-sector (17.3%), also accounted for more employment in
Area 14 than the state and nation”.
The current economic slow-down, particularly in the Lower

Chattahoochee Area, has been in the Manufacturing sector.
According to the Georgia Department of Labor, ‘Business
13
Closings/Layoffs Listing’, 6,015 jobs have been affected since July
2000. Eighty Eight Percent of the job losses were in the
Manufacturing sector alone and 48% were in the Textile sub-sector.
This has had a significant impact on our area, not only in the number
of dislocated workers but in wage rates available. Another significant
adverse impact has been on the ability of adults and Older Youth to
compete for jobs against the number of dislocated workers entering
the job market with their work histories, work ethic, and references.
When the Labor Market Information provided by the Georgia
Department of Labor is examined, this decline in the Manufacturing
sector, particularly the Textile sub-sector, is expected to continue
through the year 2008.
However, growth in the Services and Retail Trade sectors is expected to

continue with the Occupations with Largest Job Growth, Fastest Growing
Occupations, and Occupations with Most Annual Openings expected to be
in these sectors of the economy.
“Area 14’s largest Services sub-sector was Health Care and Social
Assistance (28.6%). This sub-sector accounted for a lower percentage of
Services employment in Georgia (23.2%) and the United States (27.6%).
This could be partially attributed to the presence of Columbus Regional
Health Care System, which is one of the top employees in Area 14.
However, the Health Care and Social Assistance sub-sector also
encompasses Ambulatory Health Care Services, Nursing and Residential
Care Facilities, and Social Assistance. In Area 14, the majority of
establishments (73.1%) were in the area of Ambulatory Health Care
Services. However, 20% of health-related industries in Area 14 were in
Social Assistance, which generally pays some of the lowest wages in the
sector as a whole.
Employment in Computer and mathematical occupations is expected

to experience a 28.9% increase by the year 2012. Education, Training,
and Library occupations will experience a 22.7% increase in
employment by 2012. The Healthcare occupations are also expected
to have a significant increase in employment by the year 2012, with
Healthcare Support increasing by 23.0% and Healthcare Practitioners
and Technical Occupations increasing by 11.6%. Other service
occupations are expected to also have significant increases and
Production Occupations expected to experience an 18.7% decrease.
This further confirms Local Area’s shift from a manufacturing
economy to a service base economy. Long Term Occupational
Projections were provided by the Georgia Department of Labor.
According to the Bureau of Economic Analysis, 1999 Average Annual

Earnings for the Manufacturing sector in Area 14 was 82% of Georgia’s
14
and 77.9% of the Nation’s. Retail Trade was 86.4% of Georgia’s and
84.9% of the Nation’s. At the same time, the Services sector was 81% of
Georgia’s and 81.9% of the Nation’s.
The Region 8 Workforce Development Strategy, prepared by Market

Street Services, Inc., as part of the strategic planning activities in 2002
identified the following Workforce Needs and Expectations:
70% of employers feel the quality of the workforce has remained the
same over the past three years.
The large majority of employers are either somewhat satisfied (44.4%)
or somewhat dissatisfied (39.7%) with the quality and preparedness of
job applicants.
Employee turnover averages 18-19% per year.
Almost all (97%) of the Regions employers believe in supporting their
employees in their pursuit of further training and education.
60.7% of employers feel the Region’s workforce has inadequate
reading and writing skills.
technical and computer skills.
problem-solving and analytical skills.
76.7% of employers feel the Region’s workforce has inadequate oral
and written communication skills.
The Steering Committee for the strategic planning process identified the
following five most pressing workforce development issues:
Issue 1: Basic Skills of the Workforce – “A recurring theme from focus

groups and interviews with employers in the Region was that many of their
employees lack the basic math, reading, writing, and computer skills they
need to perform their jobs on a daily basis. For the Region to become
more competitive and attract the industries that are growing in the current
economy, it is imperative that workers have these basic skills so that they
can be further trained to meet the demands of higher skilled positions”.
Issue 2: Support Services – “Support services are considered those

services that workers need in order to be able to have a job. For this
Strategy, support services are childcare and transportation – two services
that are often not readily available in rural areas such as Region 8. Even
in the more urban area of Columbus and Muscogee County, employers
stated that quality childcare is not available to parents who work non-
traditional shifts and often unaffordable to shift workers due to low wages.
In addition, throughout the Region, employers stated that there are not
enough childcare facilities, and the best ones have long waiting lists.”
15
Issue 3: Foundation Work Skills of the Workforce – “Foundation work
skills – identified by employers and the Steering Committee as teamwork,
analytical skills, problem-solving skills, how to dress appropriately for
work, and how to answer the phone – are essential components of an
employees “toolbox” no mater his or her wage or skill level. Region 8
employers said time and again that most workers lack these skills.
However, it is not a localized problem, as employers across the Southeast
and the nation identify employees’ lack of foundation work skills as one of
their top issues”.
Issue 4: Workforce Preparation In Schools – A quality high school

education is perhaps the most important factor for the success and
performance of the workforce. In fact, with the exception of support
services, the other three issues identified for improvement – basic skills,
foundation work skills, and work ethic – rely heavily on the assistance and
resources of schools to address them. In particular, high school is meant
to provide the future workforce with the foundation needed to either
immediately enter the workforce or go on to some sort of post-secondary
education to obtain additional skills.”
Issue 5: Poor Work Ethic – “”Work ethic” is a term that is somewhat

subjective, and is defined differently depending on a person’s perspective.
However, some very basic elements can be used to define a good work
ethic for Region 8 employers: good attendance, taking responsibility for
the service and/or product, and putting in a full day’s work. These are all
characteristics that all of the Region’s employers would like to see in their
employees, and in some cases may be tied in to foundation work skills as
discussed in Issue #2. However, the Steering Committee identified work
ethic as a separate issue that they would like to see addressed on its
own”.
Efforts to address some of the issues identified in the Workforce

Development Strategy have been implemented. They are:
The Columbus One-Stop Center has been active in providing

numerous offsite workshops and presentations in the eight county
service delivery area. The workshops and presentations included: job
search interviews for numerous agencies and labor market
information for middle schools, high schools, colleges, various civic
organizations, three prisons, six Chambers of Commerce, and seven
Family Connections Groups.
Sponsorship of a Education Rocks Seminar for school guidance

counselors. The seminar was designed to present current labor
16
market information to counselors so they could better inform youth
about job and career choices.
The WIA service strategy for youth has been changed to include a
more significant increase in the availability of work experience
activities for out-of-school youth.
V. Workforce Delivery System
1. Using the matrix in Attachment A, outline the structure of the area's One-Stop
system, identifying partners at each comprehensive site and the major services
provided at those locations. Provide the same basic information about
additional workforce service locations in the local area, i.e., locations that are
not considered comprehensive One-Stops. Describe enhanced integration
through the Ine-Stop system to improve service delivery and increase efficiency
as discussed in ETA’s National Strategic Directions, as appropriate.
See Attachment A
2. Describe methods of coordinating with partners and services not available at the
comprehensive sites.
The main partners located at the comprehensive site include: GDOL,

Vocational Rehabilitation, DTAE, DFCS, Adult Education, AARP,
Columbus Consolidated Government (WIA), Job Corps, and Enrichment
Services. In a continual effort to promote quality services for clients
seeking assistance in the one-stop system, procedures have been
developed for our local one-stop system that promotes partner
involvement with the customer when necessary. Two-day training
sessions involving all or our one-stop partners are conducted quarterly
that also includes agencies and/or providers not located at the
comprehensive site. A representative from each partnering agency
facilitates a service building session providing knowledge of services and
eligibility requirements available. Brochures, fact sheets, and power point
presentations are part of these training sessions. Additionally, in the past
year, the local area has released a quarterly newsletter that is
disseminated to all partners, providers, board members, and CEOs. In
addition to the partner trainings, training sessions are provided quarterly
for the provider staff. Other methods include coordination, with other
agencies/providers, via telephone, fax, e-mail, etc.
The Administrator realizes that there is a need to continue its efforts to find
and promote better ways to serve the customer. Expanding the
knowledge of all partners has been one way to successfully provide
quality services to the customers seeking services in our one-stop
environment.
17
3. If your comprehensive sites are not GDOL career centers, describe how services
at the area's site(s) and GDOL services are integrated to provide seamless
customer service.
The comprehensive One-Stop site in the Lower Chattahoochee Area is

located at the Columbus Career Center of the Georgia Department of
Labor.
4. Summarize the functions performed by the area's One-Stop operator(s).
The Lower Chattahoochee Workforce Investment Board accepted the

concept of a One-Stop System being formulated by a consortium of the
following agencies: the Columbus Consolidated Government, the Georgia
Department of Labor, Columbus Career Center, the Division of
Rehabilitation Services, Columbus Technical College, and the Muscogee
County School District. With this acceptance, the Lower Chattahoochee
Workforce Investment Board also acknowledged that the One-Stop
Operator for the Lower Chattahoochee Workforce Investment Area would
be the Columbus Consolidated Government.
The local area’s One-Stop Operator will perform the following functions:
(a) coordinate the provision of services according to the One-Stop System
Memorandum of Understanding, (b) prepare and maintain a system
Operational Procedure in conjunction with all partners, (c) insure that the
system operates according to applicable laws and regulations and the
Local Board Policy, oversee the collection and analysis of customer
satisfaction data and make recommendations to the Local Board for
possible adjustments and/or changes.
5. Indicate which partners are providing core and intensive services for adults and
dislocated workers in your area.
The Lower Chattahoochee Area has one comprehensive One-Stop

Center, which is located at the Georgia Department of Labor Career
Center in Columbus. Partners located at this site, in addition to the
Department of Labor, include: Muscogee County Department of Family
and Children’s Services, Division of Rehabilitation Services, Columbus
Technical College, Columbus Consolidated Government, Muscogee
County School Board, the Columbus Housing Authority, Enrichment
Services Program, AARP, and Job Corps.
Services available at this Comprehensive Site include:

a. Core Services: Determination of eligibility for assistance under
Subtitle B of Title I of WIA; registration, outreach, intake, orientation to
the One-Stop Delivery System information and services, initial
18
assessment, job search assistance, placement assistance, career
counseling, provision of employment statistics information, including
the provision of information relating to local, regional, and national
labor market areas; provision of performance information and program
cost information, information relating to the availability of supportive
services, filing claims for Unemployment Insurance, assistance in
establishing eligibility for Welfare-to-Work activities, information on
how the local area is performing on the WIA performance measures,
and follow-up services. Also available are basic workshops on
subjects such as: Job Application skills, Interviewing skills,
Resume/Cover Letter skills, Financial Management, and
Training/Education Goals. A two day expanded workshop covering all
of the above topics is also available. In addition, the CAPS Test and
O*Net Assessment is offered weekly.
b. Intensive Services: In-depth assessment, job search assistance,

individual Customer Service Plan development, individual
counseling/career development, case management for training
seekers, training referrals. Referrals to other sites and programs are
also made, as appropriate.
c. Training Services: Referrals are made to occupational skills

training/retraining, and adult education and literacy.
d. Other Services: A public area providing no-cost access to computers,

software programs, printers, fax, local telephone lines, and the
Internet. Proposed as part of the makeover for the Columbus Career
Center, a business area for employers will be provided which includes
private offices for interviewing with telephones, computers, printers, a
copier, and fax access.
6. Provide a copy of all current Memoranda of Understanding, Local Chief Elected

Official Agreements, and Resource Sharing Agreements accurately reflecting
local area arrangements as Attachment B. See GDOL memo “Guidance on
Local Agreements” dated February 8, 2006
See Attachment B
7. List the board-established policies regarding:
a. Priority of service for intensive and training services, where adult funds
are determined to be limited
Priority of service for intensive and training services for adults,

dislocated workers, and youth will be given to individuals who have
at a minimum met minimum eligibility requirements, but have one or
19
more characteristics that act as barriers to employment or other
factors that may limit an individual’s ability to seek, find, and
maintain employment. These characteristics include:
¾ Underemployed or unemployed
¾ Offender
¾ Food stamp or TANF recipient
¾ Lacks a high school diploma or GED
¾ Poor Employability skills
¾ Poor work history
¾ Poor basic skills
¾ Lacks self-sufficiency
¾ Disabled
¾ Older Worker
¾ Dislocated Worker
Priority of service to veterans would work as shown in the

following examples:
For the Adult and Dislocated Workers Program
Dislocated workers who are veterans will receive priority over

non-veterans. Veterans who are not dislocated workers cannot
be served with dislocated worker funds. In the WIA Adult and
Dislocated Workers Program, first priority for intensive and
training services must be given to public assistance recipients
and low-income individuals when adult funds allocated to a local
area are limited. In regards to veterans, the priority of provision
of services would be as follows: First to be served would public
assistance recipients and low-income individuals who are also
veterans. The second group to be served would be public
assistance recipients and low-income non-veterans. Among
participants who are not public assistance recipients or low-
income individuals, veterans would receive priority over non-
veterans.
Adult persons eligible to receive intensive and training services

using Workforce Investment Act funds must meet the following
guidelines: reside within the eight county Lower Chattahoochee
Service Area and have been determined eligible based on the
Income Guidelines provided.
In addition, the Local Board has adopted the following policy:

Youth residents of counties designated as Tier One Counties
20
under Chapter 110-9-1 of the Georgia Department of
Community Affairs, Job Tax Credit Program “face serious
barriers to employment” and therefore do not have to satisfy
the low income eligibility criteria for receipt of WIA funded
services. No more than 5% of the total youth served by the
Local Area may participate under this exception to the
eligibility requirement.
The income levels shown in the table below will apply to WIA
eligibility and reporting in federal program years 2006-2007, or until
another update occurs.
Program Years 2006-2007

Six-Month Income Guidelines for WIA:
Low Income Level Figures Effective June 12, 2006
Metropolitan Non-metropolitan
Family Size Areas Areas
1 $4,900 $4,900
2 $6,600 $6,600
3 $8,525 $8.300
4 $10,520 $10,065
5 $12,415 $11,880
6 $14,520 $13,890
7 $16,625 $15,900
8 $18,730 $17,910
For each over 8
Add: $2,105 $2,010
Metropolitan Area includes: Chattahoochee, Harris, and Muscogee

Counties.
Non-Metropolitan Area includes: Talbot, Stewart, Randolph, Clay,
and Quitman Counties.
b. Service to individuals who do not reside in the area.
While Informational/self-help core services will be available to all

customers, no WIA funded intensive, training, and supportive
services will be provided to adults and youth who do not reside in
the Lower Chattahoochee Workforce Area. Adult and youth
21
residents of other Workforce Area’s will be referred to them for
intensive and/or training services.
Priority of service for dislocated workers to receive WIA funded,

intensive, training, and supportive services will be given to
customers, whose place of dislocation employment is/was located
within the Lower Chattahoochee Workforce Area.
c. Target groups served in the area
Priority will be given to adult and/or youth recipients of public assistance,

low-income individuals, and other individuals meeting minimum
eligibility requirements. Other individuals include those who have one or
more of the characteristics listed below that may act as a barrier to
obtaining and/or maintaining employment:
• Unemployed
• Under employed
• Lacks a high school diploma or GED
• Poor work history
• Poor basic skills
• Lacks self-sufficiency
• Limited English proficiency
• Disabled
d. Supportive service policies for adults, dislocated workers and youth
Any customer determined eligible for, approved for, and assigned

to WIA funded classroom training services will be eligible for
Supportive Services.
For participants attending classroom training, the following

policy shall apply: Participants shall be paid at the rate of
$10.00 per day of attendance.
The following policies apply to receipt of all supportive

services while in WIA funded classroom-training activities:
1) To continue receiving supportive services, the participant

must maintain a ‘full-time student’ status with the school
they are attending, and;
2) The participant must attend a minimum of 80% of each
scheduled class, and;
3) The participant must maintain at least a “C” average in
each class scheduled, and:
22
4) Falsification of attendance forms may result in being
terminated from WIA funded services and could result in
repayment of all funds expended as a result of such
falsification.
Supportive Services for those participants not attending WIA

funded classroom-training activities, but participating in other WIA
funded activities may be approved on a case-by-case basis.
Approval must be obtained from the Director, Job Training Division.
e. Demand occupations (please list)
The following is the listing of Growth/Demand Occupations selected by

Local Area 14:
Cashiers General Managers & Top Executives

Salespersons, Retail General Office Clerks
Waiters & Waitresses Janitors & Cleaners
Guards Registered Nurses
Comb. Food Prep/Serv. Workers Systems Analysts
Computer Programmers Secretaries, Ex Legal or Medical
Food Preparation Workers Hand Packers & Packagers
Helpers & Laborers Marketing/Sales Supervisors
Clerical Supervisors Reception/Information Clerks
Nursing Aides & Orderlies Teachers, Elementary
Teachers, Secondary School Teacher Aides, Paraprofessional
Licensed Practical Nurse Sales Representative
Bookkeeping Clerk Accounting Clerk
Audit Clerk Maintenance Repairers, General Util
Automotive Mechanics Truck Drivers, Light
Freight/Stock Movers, Hand. Home Health Aides
Electrical/Electronic Assembler Medical Assistants
Respiratory Therapist Medical Records Technician
Heating/AC Technician Truck Driver, Heavy
8. Describe the local Individual Training Account (ITA) system, including:
a. public notification to prospective providers
The local Administrator maintains a Bidders List. Such Bidder’s List

contains all prospective bidders who have requested to receive any
and all solicitations for the provision of programs/services under
WIA and/or WtW proposed by the Local Board. An open
23
solicitation was published in the Local Area’s newspapers and
further solicitations may be offer on an as needed basis.
b. How the board evaluates providers and proposed training programs for
initial eligibility based on (at a minimum) criteria of proven effectiveness,
local employer/industry demand, accreditation, and customer accessibility.
Training provider applications will be reviewed and evaluated by

Administrative Staff. The evaluation will include evaluation
elements in the evaluation criteria, verification of performance
information, possible employee interviews and/or student
interviews, etc. The comparison to local criteria will include
evaluation of state performance against local measures. Letters
will be forwarded to providers who fail to submit adequate
information and applications may be reviewed upon submission of
additional information.
The Administrator will prepare summary reports on evaluation of

training provider applications and submit to the
Evaluation/Selection Committee for approval and recommendation
to the LWIB. Eligible providers will be forwarded to GDOL for
approval. Following State approval and listing of eligible providers
on the State Eligible Provider List, a letter of notification will be
provided to state-approved training providers.
c. Formal appeals process for aggrieved ITA customers and providers of

unapproved training programs.
See Attachment E
d. Ongoing process used to update the data on the eligible provider list
(exclusive of the state-conducted annual subsequent eligibility process)
The Administrator will accept and review eligible provider

applications throughout the year. Administrator will review and
evaluate applications using the above-mentioned established
process.
e. Any regional policies or agreements for ITAs or training providers
This local area currently has ITA Master agreements with a variety
of programs at schools across Georgia and in Alabama. We
continually welcome opportunities to establish ITA Master
24
Agreements with schools provider programs in demand
occupations.
f. Access of customers to the eligible provider list and process for

determining which customers receive ITAs
In order to receive an ITA, the customer must have, through the

receipt of Core and Intensive Services been determined “in need of
training”. Additionally, the determination must have been made that
the type of training most suitable to the customer’s needs is of the
‘classroom’ type provided through an ITA. Once the determination
has been made that ‘classroom’ training is appropriate for the
customer and a demand occupational area has been agreed upon
with the customer, the customer will be given access to the eligible
provider list to select a provider that provides training in the
selected occupational area. Once this is completed, the customer
must apply to the selected institution, receive a letter of acceptance
into that training institutions program of study. The letter of
acceptance must be without conditions and not require remedial
courses. Finally, the customer must demonstrate that they have
applied for financial aid and/or demonstrate that they are not
eligible for assistance prior to an ITA being issued for the customer.
g. Process to track and manage all ITA activity

Case Managers complete all paperwork and submit it to the
Administrator reviews it and authorized the ITA. Upon
authorization, copies of the ITA are transmitted to the Case
Manager, the School authorized to train the customer, and the
Finance Manager. Upon receipt the Case Manager will assign the
Customers Service(s) in the GWS and the Finance Section will put
the ITA on a spreadsheet indicating the obligation. Once the
school submits an Invoice to the Finance Section, the Finance Staff
will verify that information contained on the Invoice is correct,
agrees with the information in the GWS, and on the Support
Services payment paperwork submitted by the Case Manager prior
to the ITA Invoice being paid by the Administrator.
h. Board policy on use of statewide eligible provider list (including financial

and duration limits, demand occupations, out-of-area training, service to
out-of-area customers, restrictions on use of statewide list, etc.)
This information is included in Attachment F
9. Describe local policies that ensure that other financial resources for training (e.g.,
Pell, HOPE Grant or Scholarship, TANF, etc.) are considered before expending
25
WIA funds. Describe any coordinated efforts regarding training across areas
within the region.
Local policy provides that the full cost of training is estimated and then all
applicable financial grant assistance be applied against the proposed cost
prior to determining the amount of WIA funds necessary, if any.
WIA staff, along with the Georgia Department of Labor, is participating in

inter-state dislocated worker activities. We are training residents of
Alabama who have been affected by layoffs in our region and Alabama.
Local Area 14 will continue to coordinate services with entities and
residents affected by layoffs and/or closures in our multi-state region.
10. Discuss the role of faith- and community-based providers within the local
system. Discuss board policies regarding training contracts with community-
based organizations or other training providers with proven expertise in serving
special populations with multiple barriers to employment. If the board has
established any such contracts, list which populations are served through these
contracts and list the criteria by which the area determines the proven
effectiveness of such programs. See ETA’s National Strategic Directions,
encouraging effective utilization of faith-based and community based
organizations, and incorporate as appropriate.
Faith and community-based organizations or other organizations with proven

expertise in serving special population groups must apply to become eligible
training providers by completing and submitting an eligible training provider
application. These applications will be evaluated using the same method used to
evaluate applications submitted by other types of organizations.
11. Describe the area's process and procedures for contracting with intensive service
providers, support service providers and other contractors for adults and
dislocated worker services. If the area has no such contracts, simply write in
"N/A."
This Local Area does contract for adult and dislocated worker ‘On-The-Job
Training’ services. The process is to secure the contractors through a competitive
procurement process. In this process, Proposals are requested through issuance of
a ‘Request for Proposals’. The ‘Request for Proposals’ notice is published in the
local area’s newspapers. In addition to the ‘Request for Proposals’ being sent to
prospective contractors on the ‘Bidder List’, individuals and/or organizations may
request a copy of the ‘Request for Proposals’ from the Administrative Entity.
After the proposal deadline, those received are rate for responsiveness and those
determined responsive are the reviewed by the staff prior to being reviewed and
rated by the ‘Review/Evaluation Committee of the Local Board. After this review
and rating, a summary and recommendation is presented to the Local Board
Executive Committee and then presented to the full Board for approval. Upon the
26
Local Boards approval, the Administrative Entity will then negotiate and/or
prepare the appropriate contract for services.
12. Describe the area’s process and procedures for contracting with youth
service providers. Describe the area's youth strategies. Discuss how the area's
workforce system is addressing the ten local youth program elements described in
the Workforce Investment Act, as well as the integration of other initiatives such
as School-to-Work, Jobs for Georgia Graduates, Job Corps and High School/High
Tech. Describe the specific strategies the area is using to meet ETA’s New
Strategic Vision for the Delivery of Youth Services under WIA. Also, please
review the June 8, 2006 memo from Cynthia Robinson regarding the
USDOL/ETA New Youth Vision.
The Columbus Consolidated Government, at the recommendation of the

Youth Council and approval of the Local Workforce Investment Board,
currently provides year-round youth services through procured contracts
which fill gaps and complement other youth activities available in the area.
A variety of organizations provide programs addressing the ten required
program elements. The organizations and partners listed below provide
the following youth program elements:
¾ Completing secondary school and dropout prevention: The
Columbus Consolidated Government, in conjunction with county
school systems, adult, education, and partner agencies.
¾ Alternative secondary school services: The county school systems
have alternative school services.
¾ Summer Employment: The Columbus Consolidated Government,
Urban League of Greater Columbus, referrals from the Career
Center, Vocational Rehabilitation, and all county school systems.
¾ Work Experience: The Columbus Consolidated Government will
coordinate work experience services for all Title I enrolled youth.
¾ Skill Training: Youth will be referred to the Technical Colleges and
Adult Basic Education from the Housing Authority, county school
systems, and DFCS.
¾ Leadership and role models: The Columbus Consolidated
Government will coordinate this service through the partner
agencies.
¾ Support Services: The Columbus Consolidated Government will
coordinate this, with assistance from partner agencies.
¾ Mentoring: Men In Action in Columbus is piloting a mentoring
program for the area. The Columbus Consolidated Government
will evaluate the effectiveness of the pilot and consider expansion.
¾ Follow-up Services: The Columbus Consolidated Government will
provide and coordinate this service with partner agencies.
¾ Counseling: The partner agencies will determine the need for
counseling with their individual youth customers. Some of the
partners provide this service; those that don’t will refer the youth to
27
the Columbus Consolidated Government to identify providers of
counseling. As part of this referral process, youth requiring more
in-depth comprehensive guidance and counseling such as drug
intervention, mental health, etc. will be referred to a qualified
counseling service agency.
In addition, all contracts for youth services contain the stipulation that the
contractor will make sure all of the ten required youth program elements
are available to youth participants.
This area has continued to provide a summer program, which is linked to

academic and occupational learning. Occupational learning is
accomplished through a paid work experience program and academic
learning is accomplished through the requirement that youth determined
deficient in basic skills must attend remediation during the summer
program.
Youth that successfully complete remediation during the Summer
Component will receive 0.5 credit, toward the number of credits required
for graduation, from their respective school system. Successful
completion is defined as passing the post-test with a minimum of a 0.1
grade level increase.
The vision and mission of the Lower Chattahoochee Youth Council

addresses the ‘larger picture within the context of developing a Youth
Development System. In order to build an effective system, community
services for youth must be connected through a unified vision which
integrates resources available through proprietary, secondary and post
secondary education, housing, juvenile services, job corps, health
services, TANF services, community-based organizations, vocational
rehabilitation, adult education, job service, and WIA funded youth
programs. The Lower Chattahoochee Youth Council through its
membership and commitment to work in partnership with organizations
serving youth will promote service integration by designing a systematic
approach to youth development which offers a variety of options to meet
the needs of individual youth. Service integration for outreach and intake,
individual service strategy development, coordinated access to resources
and support follow-up, case management, information sharing and
accountability will be key areas of development collaboration to be
continuously addressed over time.
There is not a Job Corps Center in this local area. However, a Job Corps
Recruiter is an active partner in the Comprehensive One-Stop Site and is
available on a regular basis. During the regular visits, the Recruiter will be
available for referrals from partners within the local system. At the same
time, the local system will work with the Job Corps to help customers
returning to the local area, from a Job Corp Center, secure employment.
28
The Youth Council, through an Administrative Entity staff member being
appointed the Regional Youth Coordinator, is involved in the development
of a Regional Comprehensive Youth Development Strategy along with
regional offices of state agencies. Some of the partners in development of
this Youth Development Strategy are: Job Corps, High School/High Tech,
School-to-Work, Jobs for Georgia Graduates, Juvenile Justice, Vocational
Rehabilitation Services, Enrichment Services Program, Housing Authority,
DFCS, West Central Health District (Public Health), New Horizons Mental
Health, Mental Retardation and Substance Abuse Board, Region Eight
Family Connection Partnership, School Systems, Georgia Extension
Services, and others.
Additionally, the Youth Council will ensure that programs and services
available through ‘Jobs for Georgia Graduates’, ‘School-to-Work’, and
‘High School/High Tech’ are fully integrated into the continuum of services
for youth. The availability of these programs in the Lower Chattahoochee
Area adds to the service options that can address the needs of youth and
increases the resources that provide a connection from education to
careers and employment.
The Local Area will increase its outreach and recruitment efforts to out-of
school youth. Efforts will be made to work with various law enforcement
agencies in the area to identify and provide services to at-risk out-of-
school youth. Services to out-of-school youth will be the provision of paid
work experience and the availability of ITAs for those wishing to attend
post-secondary school.
13. If the area has chosen to use ITAs for older youth [per the state waiver under WIA
Section 189(i)(4)(B)], please describe the criteria that will be used for determining
appropriateness and how youth will be assisted in choosing appropriate service
providers/programs. If the area does not plan to use the ITA option for older
youth, simply write in "N/A."
The Local Workforce Investment Board has elected to use ITAs for Older Youth
and the following policy is adopted:
Individual Training Accounts (ITAs) will be used for ‘Older Out-of-School’

Youth if deemed appropriate and the following criteria are met:
A. The youth must meet the policy criteria specified in the ITA Policy and
Procedures including demand occupations, length of training, applying
for, at a minimum, the PELL Grant and HOPE Scholarship/Grant,
acceptance into an occupation-specific program, funding limitations, etc.;
and
29
The youth must be enrolled in a WIA Youth Program, and the youth’s case
manager has determined through comprehensive counseling and case
management that occupational skills training through the ITA system is
appropriate and necessary for the youth to find full-time employment in the
field of his or her choice that leads to self-sufficiency.
B. The youth must have successfully completed all of their assigned WIA
youth services prior to being deemed suitable/eligible for an Older Youth
ITA.
C. The youth must have undergone extensive career counseling including

interest and career assessments to ensure he or she makes an informed
choice.
D. The youth must be informed of:

• The approved providers that offer training in his or her chosen career;
• The program performance of the providers that offer such training; and
• The financial resources that will be required and are available to assist
in paying for the cost of the training.
E. The youth must develop a financial plan to determine that he or she has
the resources available to complete the training program and seek
employment.
F. All ten of the WIA required Youth Elements, as applicable, must be

available to the youth throughout his or her program of study.
G. Career advisors and/or case managers must be available to assist youth in

making the transition to post-secondary training and his or her career.
H. The Youth must receive a minimum of twelve months follow-up service.
14. Describe dislocated worker service strategies, including coordination with state-
level Rapid Response, including GDOL career centers and state/local Trade Act
activities.
The local System coordinates with the State Rapid Response Unit when
layoffs or business closings occur. Local Area staff communicates and
work closely with the State RRU in responding expeditiously to layoffs or
closures. Staff provides pre-layoff assistance to employers and their
employees following notice of layoff but prior to actual job loss. The
following are some pre-layoff services, which may be provided to groups
of workers: orientation to the Workforce Investment System, job search
workshops, family information/counseling sessions, financial workshops,
and identification of other community services. Also, the possible
30
availability of TANF and/or Food Stamps will be discussed. It is extremely
important that dislocated workers be identified during intake, regardless of
the services they are requesting. Since the Trade Act provides for
adjustment assistance in the form of re-employment service, training, and
trade adjustment allowances (TRA) to individuals whose unemployment is
linked to increased imports of foreign made products, dislocated workers
will be assessed to determine their eligibility for TRA./TAA. When eligible
for TRA or TAA, an enrollment can be done providing an opportunity for
them to engage in long-term training /retraining while receiving cash
payments and other re-employment benefits.
15. Describe how WIA and other funds available in the area are used to conduct
outreach and recruitment for individuals in special populations, including
veterans, migrant and seasonal farmworkers, individuals with disabilities, public
assistance recipients, offenders, customers with limited English proficiency and
other groups. Discuss the local area’s services to older workers.
Outreach and recruitment for individuals in special populations is conducted

through the distribution of brochures, WIA staff speaking and/or making
presentations to various agencies, and WIA staff attending and participating in
various collaboration efforts.
WIA funds will be utilized to provide intensive and training services to

economically disadvantaged/dislocated residents of the local area, where
applicable. Individuals with disabilities will be referred upon request
and/or determination of the need to Vocational Rehabilitation Services.
Public Assistance recipients will be provided services with WtW and/or
WIA funds.
The needs of veterans and recently separated veterans with military

occupational specialties that are not readily transferable to the civilian
workforce are case managed on a case-by-case basis. Services may
include a combination of self-service and/or facilitated self-service
activities depending on the individual’s needs. One-on-one intensive
services are available to all individuals needing them through the Veterans
Unit of the local Career Center to ensure that the particular needs and
priorities of the Veteran are addressed. Should the need for retraining
and/or retraining be determined, the Veterans Unit will make the
appropriate referral.
Dislocated workers, migrant and seasonal farmworkers, TANF recipients,

offenders, older workers, people with disabilities and individuals with
barriers to employment will be assessed to ensure that the customer
receives services at a level commensurate with their need. All customers
will be encouraged and supported in their efforts to achieve a functioning
31
level of self-sufficiency. All of the customer groups identified above will
have varying degrees of needs that cannot necessarily be determined by
their classification to one or the other specific customer groups.
Informational orientations, triage-style assessment activities, referral
services and other methods will be utilized to help direct customers to the
level and type(s) of service(s) that will most efficiently and effectively
respond to their expressed and/or identified needs.
Customers with limited English proficiency will be assisted where possible

in their own language. Where it is not possible to assist the customer in
their own language they will be referred to the Adult Education Center or
other appropriate resources in their county of residence.
Older workers will be assessed to ensure that the customer receives

appropriate services at a level commensurate with their needs. All
customers will be encouraged and supported in their efforts to
achieve a functioning level of self-sufficiency. To help insure that
this population group receives the level and type(s) of service(s) that
will most efficiently and effectively respond to their expressed and/or
identified needs, referrals will be made to appropriate agencies such
as AARP and/or Experience Works.
16. Discuss the area’s workforce services to businesses, and how business and
organized labor representatives on the local WIB contributed to the development
of these strategies. Provide a listing of business services available through the
area’s One-Stop(s), such as planned employer workshops, tax credit
assistance, and assessment and screening of potential employees.
Additionally, describe the involvement of your economic development
community in developing these strategies.
Membership of the local board includes: (a) members of the local business
community that are also members of the local Department of Labor
“Employer Committee”, (b) a representative of a local Chamber of
Commerce, (c) members of organized labor, and (d) a representative of a
local economic development organization. During development of this
plan, membership of the local board reviewed and accepted the following
minimum employer service strategies.
Employer services include the following: provision of employment

statistics, access to economic development information, provision of
performance information and program cost on eligible providers,
assistance in recruitment of workers to fill job openings, access to talent
banks, provision of labor law information, job auditing, testing and other
activities, on-site employer resource areas, rapid response activities,
employer committee seminars, job fairs, and proficiency skills testing.
32
Provision of the above services through the Local Workforce System will
help insure that employers have access to the best employees.
The local GDOL Career Center being the Area’s Comprehensive One-
Stop has a active ‘Employer Committee’. The ‘Employer Committee’ is a
group of local business representatives who establish and maintain a
working relationship between the employer community and the One-Stop.
They promote One-Stop services among the employment community and
identify and recommend ways to meet local and state employment related
needs. The mission of the ‘Employer Committee is to enhance the
employment related services provided by the One-Stop and to facilitate
communication and cooperation towards a strong partnership between the
One-Stop and the business community of Georgia. There is some cross
membership between the ‘Employer Committee and the Local Workforce
Investment Board.
The One-Stop is fully prepared to market workforce services to

businesses. Three Employer Marketing Representatives market One-
Stop services in the eight county area. They provide employer/employee
briefings for mass layoffs and coordinate with collaborative partners to
provide mass recruitment/job fairs and Quick Start services to new or
expanding businesses in the area. Some of the services offered to
businesses through the One-Stop are:
Learn about Unemployment Taxes and Benefits

File Tax and Wage Reports
Get assistance concerning a layoff or closure
File partial unemployment insurance claims
Obtain information about an employment issue
Recruit new employees
Learn about Tax credits and incentives
Get Labor Market Information
Local workforce and business development resources
Find Workforce Investment Act Information for Employers
The Columbus One-stop Career Center coordinates and sponsors three

major job fairs each year to support employers in finding qualified job
seekers. In the most recent year, approximately 12,000 job seekers
attended these three Job Fairs. These job fairs make it possible for all
employers in the Columbus and surrounding area to recruit talented job
seekers for their vacant positions.
In addition to the three major job fairs each year, we participate in and
support many other smaller career expos and specific job fairs by Area
Employers seeking to fill specific vacancies or colleges advertising their
talented students to local employers. These have included:
33
Columbus Technical College; Career Fair
Chattahoochee Valley Community College; Career Fair
St. Francis Hospital; Job Fair
Columbus State University; Career Expo
Andrews College; Career Fair
Columbus Chamber of Commerce; Business Expo
Columbus Technical College; AHEC Career Fair
University of Phenix; Career Fair
Also sponsored are mass recruitments for employers looking to fill

immediate vacancies. These mass recruitments are held at the Columbus
Career Center and the One-Stop staff provides the screening and
assessments necessary to provide the employer with only those
applicants that meet their requirements and are prepared to interview for
the job. The Columbus Career Center One-Stop staff also schedules
eligible applicants for interviews with the employer and makes the
Business Center available for the employer to conduct those interviews.
Currently all partners do not provide all of the above services. However,
through involvement of business, organized labor, and the economic
development community as the local workforce development system
evolves, the availability of these and other services will be improved as
system becomes more fully integrated into a comprehensive workforce
investment system.
17. The Local Government Services Delivery Act of 1997 defines ways in which
jurisdictions will work together to reduce duplication by promoting coordinated
service delivery. Discuss any regional service delivery strategies planned within
your region. Examples of relevant strategies are: uniformity in eligible training
providers, or uniformity in maximum allowable training and supportive service
amounts.
As the local areas, in Region 8, work toward developing a coordinated

regional service strategy, they will continue exploring the development of
uniformity in eligible training providers, uniformity in maximum allowable
training, and supportive service amounts. This will be accomplished
through further examination of each local areas strong and weak points in
terms of service delivery and variances in each area’s economy.
18. Discuss how the local area is using various fund sources to develop integrated
service strategies for adult customers, especially for TANF and other low-income
individuals, including the Good Works service strategy.
Development of an integrated service strategy using various funding

sources is being accomplished in the following manner: (1) the
34
Department of Labor, Career Center is utilizing Wagner-Peyser and other
related Employment Service funding to provide many core services at the
Career Center Comprehensive One-Stop Site for all customers, (2) the
Career Center is utilizing it’s TANF funding to conduct regularly scheduled
registration visits to outlying counties, (3) the Muscogee County Board of
Education is helping defray the cost of instructors and other personnel at
sites within the local area conducting basic skills training, remediation, and
GED preparation, (4) currently Columbus Technical College is utilizing
Carl Perkins funds to offset some of the administrative cost of providing
staff support to individuals enrolled in WIA funded training, Columbus
Technical College is also helping to offset some of the administrative costs
of conducting New Connections to Work activities for TANF recipients, (5)
the Division of Rehabilitation Services is utilizing TANF and Vocational
Rehabilitation Act funds to conduct assessments of TANF and potential
Rehabilitation Services clients, (6) in addition to providing normal TANF
services to eligible customers, the local TANF agencies are also utilizing
TANF funds to assist in the certification of eligibility of TANF clients for
Welfare-to-Work assistance, (7) WIA funds are being utilized to provide
eligibility determination services, assessment services, funding of various
activities, and case management activities, WtW funds are being utilized
to provide eligibility determination services, assessment services, funding
of various activities, and case management services.
WtW funds are being utilized to provide eligible customers with paid work
experience, assistance with childcare when other sources are exhausted
or insufficient, assistance with transportation expenses when necessary,
and assistance in eliminating other barriers when other assistance is not
available.
One agency received one-stop grant funds. The funds were used to
purchase two computers w/printers, a scanner, fax machine, and various
software. Current usage is limited to in-house by students to access
GCIS, prepare resumes, and learn keyboard skills. This will be expanded
to allow access to all customers under the Workforce Investment System
with the agency becoming an itinerate one-stop site within the Local Area.
19. An important feature of the customer-focused system under WIA is increased

options for accessing workforce services. Discuss steps your area is taking to
address increased options, such as: alternative access points, self-directed and
electronic services, development of resource areas, orientation to services,
enhanced reception/greeter functions, or service referral mechanisms for various
customer groups and at various sites within your system. Review and
incorporate ETA’s National Strategic Directions – “System Reform and an
Increased Focus on Workforce Education and Training, “ as appropriate.
In order to allow customers, in area communities that have a limited physical

presence by all partners and access to workforce services, the feasibility of
35
placing electronic access to informational and/or self-help services at alternative
sites, at counties other than Muscogee, continues to be explored.
Currently, the Columbus Career Center visits each county DFCS office and the
Chamber of Commerce office in Cuthbert once a week to take employment
applications, provide job search, and take job orders from employers.
In addition, the Columbus Consolidated Government, as Welfare-to-Work Grant

Recipient, out stationed a staff person in the Randolph County DFCS office to
provide services to Randolph, Stewart, Clay, and Quitman Counties. This staff
person visits each county DFCS office on a rotating basis. As the need arises,
staff from the Administrative Office travels to each of the various counties to
provide for the Orientation, application completion, and assessment of potential
Welfare-to-Work clients. Staff of the Columbus Consolidated Government, in
addition, provides Welfare-to-Work services in Chattahoochee, Harris, and Talbot
Counties due to their close proximity. These services have been expanded to
include WIA services, where appropriate.
The Comprehensive One-Stop Site has moved to the greeter, rather than the
traditional receptionist, model for directing individuals to appropriate services. A
schedule has been arranged with several partners to rotate the greeter
responsibilities, so that no one partner is totally responsible for the function and
this also gives partner staff the chance to become more familiar with all of the
services available at the One-Stop site.
36
VI. Performance Accountability
1. The plan update includes the process of estimating performance levels for PY
2007 and 2008 to be submitted as Attachment C. Please indicate if there are
any changes to populations served, to the economy or other mitigating factors to
when developing your performance targets.
At this time USDOL has not issued guidance for states to follow in setting
performance levels for the next two program years. Instruction for estimating
performance levels for PY 2007 and PY2008 will be transmitted to local areas
separately.
Attachment C is enclosed.( to be submitted at a later date)
2. Describe local strategies for obtaining and using customer feedback.
A common, statewide system adopted by the State will be utilized. As

information is received from the State System, the LWIB and partners will be
provided with the information. In addition, the information will be used by the
LWIB, Administrative Entity, and partners to examine programs and/or services
to improve the system.
In addition, the Local Area is developing a system of providing comment cards to

customers (employers and job seekers) in order to obtain their remarks concerning
services received through the One-Stop System. These cards will be similar to
those currently utilized by the Career Centers for their job seekers.
3. Describe the board's strategies and process for evaluating the system's progress in
meeting the needs of employers and individuals in the community, including how
the board is promoting continuous improvement of the local system.
The Local Board meetings include a performance and financial report of

WIA and WtW activities in the Local Area, and when available, customer
satisfaction results.
The Local Board has endorsed the One-Stop Operator’s development of

the One-Stop Operational Procedures. The One-Stop Operator also has
and will continue to conduct staff training on the One-Stop System and
basic cross-training of staff in requirements and availability of services by
the various partners.
37
VII. Equal Access and Opportunity
1. In 1-2 paragraphs, briefly describe local procedures and staffing to address

grievances and complaint resolution.
The Lower Chattahoochee Area has established policies and procedures

for responding to problems, disputes, and appeals. The Local Area’s
Grievance Procedures are included as Attachment F
2. Describe how the local area is ensuring full accessibility of sites and services.
Examples include an accessibility checklist on which staff have been trained,
assistive technology in resource rooms, and ongoing coordination, training and
mutual referrals with community rehabilitation providers.
The Comprehensive One-Stop Site (Georgia Department of Labor,

Columbus Career Center) is a state agency that meets accessibility
criteria established by the State. Other partners are state or local
government agencies, which also meet the accessibility criteria.
The Comprehensive One-Stop Site has following assistive technology in

its Resource Room (area): a CCTV Low Vision Reader, a 21” monitor,
Headphones and Cassette players, Key Guards, telephone amplifier, Anti-
glare monitor filter, VERA (Very Easy Reading Appliance), Talking
dictionary and Talking calculator, Hearing Helper Personal FM system, a
TTY system and other software such as: Zoom Text, Level II, Connect Out
Loud, Kensington Track Ball, Kurzwell 1000 and 3000, and Dragon
Naturally Speaking. One partner agency, Vocational Rehabilitation
Services, has conducted some staff training on use of the various
assistive technology equipment. This training will continue on an as
needed basis.
Vocational Rehabilitation Services is a partner at the Comprehensive One-

Stop Site. The One-Stop Partners are currently scheduling a process of
training all One-Stop Partner staff as to the services available and this will
include requirements of the physical accessibility survey. In addition,
Vocational Rehabilitation will conduct Physical Accessibility Surveys at
partner/provider sites and present the results along with any
recommendations on a schedule to be determined by the Local Board.
3. Describe the local area’s policy for ensuring priority of service for veterans, and
how GDOL employment services to veterans are integrated into the local
workforce system.
The GDOL intake representative will review the ‘Customer Profile’ and
‘How May We Help You’ forms to determine if intensive services are
needed. If intensive services are needed, the Intake Interviewer will refer
38
all Veterans identified with barriers such as: a disability, age,
transportation, shelter, etc. to ‘The Veteran’s Unit for determination of
services needed.
The Veteran’s Representative will enter all data extracted from the
‘Customer Intake, Work History, and Customer Profile forms into the GWS
automated system. The Veteran’s Representative will provide the
necessary information regarding Service Coordination and referral to other
agencies at the ‘Exit Interview’.
Veterans who are identified as needing Core Services will be referred to

The Placement Unit for all referrals questions, or concerns. While
receiving Core Services, if it is determined that Intensive Services are
required, the customer will be referred to ‘The Veterans Unit for further
assistance.
The local GDOL/One-Stop includes a veteran staff of Disabled

Veterans Outreach Program Specialists (DVOP) and Local Veterans
Employment Representatives (LVER) who provides employment and
outreach services to the local veterans population.
All job orders received in the GDOL/One-Stop are screened for

veteran’s preference.
LVERs and DVOPs visit other outreach service agencies on a weekly

basis to provide outreach services to veterans and promote
GDOL/One-Stop Services to veterans not coming through the One-
Stop.
For WIA, The Jobs for Veterans Act provides priority service only to
veterans who meet the program’s eligibility requirements. The Local
Workforce Investment Board has established the policy that eligible
veteran customers be given priority over non-veterans for all
available services. See Section V. 7. a. of this Plan.
4. Describe the area's efforts to address the needs of customers with Limited
English Proficiency (LEP). Key elements include staff, technology and
availability of materials in languages prevalent in the area.
With the presence of Fort Benning in the Local Area, there is a mixture of
various languages. However, the language prevalent, in addition to
English, is Spanish. Therefore when an interpreter is needed, staff
attempts to locate someone who can be present in person or via
telephone. Currently, the main sources of interpreters are through Fort
39
Benning or the Muscogee County School District and referrals can be
made on an as needed basis.
5. Where applicable, describe how services to Migrant and Seasonal Farmworkers

(MSFWs) are integrated into the local workforce system. Describe any specific
local or regional service strategies for migrant workers.
There is minimal utilization of migrant and seasonal farmworkers in our

local area, with no need for specific local service strategies to this
population.
VII. Plan Attachments
Attachment A: Area Sites and Services

Please complete and submit the matrix
Attachment B: Memoranda of Understanding, Local Chief Elected Officials

Agreements, and Resource Sharing Agreements
Please submit all current MOUs, CEO Agreements, and RSAs here, See
GDOL memo “Guidance on Local Agreements” dated February 8, 2006
Attachment C: Performance Worksheets

Please complete your area worksheet
NOTE: Instructions for estimating performance levels for PY2007 and PY2008
will be transmitted to local areas separately.
Attachment D: Local Area Assurances

\
40
The attached local assurances were developed to address provisions of the
Workforce Investment Act and the Final Rule. By virtue of original signatures
with submission of the plan, the local area agrees to abide by these provisions.
Attachment E: Local Area Grievance Procedure
Attachment F: Local Area ITA Policy
41
Attachment A
Area Sites and Services
List the name, address and phone number of each comprehensive WIA service site. It is not
necessary to list affiliate/single partner locations. For each comprehensive site, specify the lead
partner or One-Stop operator in bold type, followed by the other partners that provide services at
that site. In the third column, indicate the major services (e.g., career counseling, assistance with
training, vocational rehabilitation, UI, employment services, etc.) provided at the site by the
partners specified in the second column. Add rows for additional sites as needed.
Lead Partner/One-Stop Operator Major Services Provided by Each

Comprehensive Service Sites Other Partners Partner
DOL Career Center, 700 Veterans Ga. Dept. of Labor (Lead Partner) Wagner Peyser, U.I., all DOL Services
Parkway, Columbus, Georgia
Workforce Investment (One-Stop System Assistance with training & retraining
Operator) through ITAs & OJT in addition to career
counseling & case management
Vocational Rehabilitation All Vocational Rehabilitation Services
DTAE Assistance with training & retraining,

career counseling & case management
Dept. of Family & Children Services All DFCS Services including TANF,
childcare, food stamps & case
management
Welfare-to-Work All Welfare-to-Work Services including

eligibility, work experience, support
services & case management
Job Corps Outreach & Recruitment
Enrichment Services Program Support Services, counseling,

assessment, case management, pre-
vocational assistance, occupational skills
training, emergency financial assistance
AARP Agency Outreach & recruitment, work experience,

job placement
Adult Education and Literacy Outreach & recruitment, pre-vocational

training, GED Preparation, remedial
education
HUD Programs Outreach & recruitment, pre-vocational

training, housing assistance
Attachment A (Continued)
Area Sites and Services
List the name, address and phone number of each additional WIA service site. (Some local
areas refer to these sites that are not comprehensive One-Stops as satellites, specialized
sites, or simply workforce service access points.) For each site, specify the lead partner in
bold type, followed by the other partners that provide services at that site. In the second
column, indicate the partners that provide services at that site. In the third column,
indicate the major services (e.g., career counseling, assistance with training, vocational
rehabilitation, UI, employment services, etc.) provided at the site by the partners specified
in the second column. Add rows for additional sites as needed.
Lead Partner/One-Stop Operator Major Services Provided by Each

Additional Service Sites Other Partners Partner
Muscogee County Board of Tillinghurst Adult Education Center – Operate a Resource Room, conduct
Education, Tillinghurst Adult Lead Partner generalized outreach and recruitment efforts.
Education Center
Assess customers for WIA and non-WIA
Columbus Consolidated Government –
services and make appropriate referrals
One-Stop Operator
Provide customers with the following services:
Filling out forms and filing claims,

Completing college applications, financial aid
applications, and scholarships, and grant forms,
Assessments for career interests, aptitudes,
skills, and basic literacy
Job search and job placement assistance,
Case management, if applicable,
Referrals to community services,
Job leads,
Career planning, and
Resume preparation.
Ensure that customers, as well as employers

and partnering agencies, are knowledgeable
Track the progress of non-WIA and Trade Act

customers referred to Tillinghurst for Basic
Skills remediation/GED Preparation
Columbus Technical College

Columbus Technical College – Lead Assess customers for WIA and non-WIA
partner services and make appropriate referrals
Columbus Consolidated Government – Assist WIA and Trade Act customers enrolled at
One-Stop Operator Columbus Technical College with Financial Aid
Assistance
Case management customers, if applicable
Track progress of WIA and Trade Act

customers enrolled at Columbus Technical
College
Attachment B
Memoranda of Understanding, Local Chief Elected Official Agreements, and

Resource Sharing Agreements
MEMORANDUM OF UNDERSTANDING
For the
ONE-STOP DELIVERY SYSTEM
In the
LOWER CHATTAHOOCHEE WORKFORCE INVESTMENT AREA
Introduction
This Memorandum of Understanding (MOU) is entered into in the spirit of
cooperation and collaboration by the Lower Chattahoochee Local Workforce
Investment Board, hereafter referred to as “the LWIB” and the One-Stop
Delivery System signatory partners, hereafter referred to as “the One-Stop
Partners” to describe how their various funding streams and resources will be
utilized to better serve their mutual customers, both job seekers and
employers, through an integrated system of service delivery operated at one
comprehensive site and multiple itinerate sites throughout the local area,
called the One-Stop System. It is understood that the development and
implementation of this system will require mutual trust and teamwork between
the One-Stop partnering agencies, all working together to accomplish their
shared goals.
Definitions of Commonly Used Terms

One-Stop System
The one-stop system is the overall mechanism by which workforce
development services are delivered in the local area. It is the network of
workforce products and services that meet business and job seeker needs
in whatever manner and location is most effective and convenient for the
customer. It is supported by integrated, customer-driven strategies for
ongoing product development and improvement, capacity building and
information management.
One-Stop Center
Under the workforce Investment Act, every local system must have at lease one
comprehensive one-stop center. A center is one of the vehicles by which
customers can access the system. It is a physical location or facility that makes
a wide range of the system’s products and services available at a single site,
through self-service or personalized assistance. The number of centers, the
scope of services offered and the manner in which they are delivered will vary
from one area to another, according to local needs and resources.
One-Stop Partner
A one-stop partner is a local entity that is responsible for one or more
workforce development programs designated as required components of
the one-stop system. The program may be required either by the federal
Workforce Investment Act or by the State or Local Workforce Investment
Board. One-stop partners must support and participate in the one-stop
system as stipulated in their program’s authorizing legislation and as
documented in a Memorandum of Understanding (MOU) with the local
Board and Chief Elected Official. All one-stop partners, where such
partners are located within the local area, must be represented on the
Local Workforce Investment Board.
One-Stop Operator
The local workforce investment board designates one or more one-stop
operators to operated the system. The specific role of the one-stop
operator is defined in an agreement between the operator and the local
board. It may range from coordination of service providers located in the
centers to directly delivering most of the services at the centers. The
designated operator may be a single entity or a consortium of entities that
includes at least three of the federally mandated partners.
Core Services
The basic workforce investment services to be offered through the one-
stop system at no cost to the customer, as defined by the Workforce
Investment Act and State and Local Workforce Investment Boards. The
Act identifies minimum core services to be offered to job seeker
customers.
Intensive Services
The workforce investment services to be offered at no cost to one-stop
system customers, who have been unable to get a job as a result of
receiving one or more of the core services. State and local Workforce
Investment Boards define these services and the customers targeted, in
their workforce investment plans
Training Services
The education and employment training services to be offered at no cost
to one-stop system customers who have been unable to get a job after
having received one or more core services and one or more intensive
services. Authorized providers as described in state and local plans
deliver training services. Most adult and dislocated worker training
services will be offered through Individual Training Accounts.
Purpose of the One-Stop Delivery System

The purpose of the one-stop system is to advance the economic well being of
this workforce investment area by developing and maintaining a quality
workforce and by serving as the focal point for local and regional workforce
investment initiatives. This will be accomplished through the delivery of high
quality integrated workforce investment services such as: education,
economic development services to job seekers, incumbent workers, and
employers.
Partners
The local Board, with the agreement of the Chief Elected Official(s) for the
Lower Chattahoochee Area has the mutual commitment and cooperation of
the following partners in becoming a part of this MOU and operating the local
One-Stop System.
Mandatory Partners
Programs authorized under Title I of the Workforce Investment Act
(Adults)
Represented by: Columbus Consolidated Government, Community &
Economic Development Dept., Economic Development Division.

(Youth)
Economic Development Dept., Economic Development Division

(Dislocated Workers)
Programs authorized under the Wagner-Peyser Act

Represented by: Georgia Department of Labor, Columbus Career
Center

(Veterans Workforce Programs)
Center
Adult education and literacy activities authorized under Title II of the

Workforce Investment Act.
Represented by: Muscogee County School District
Programs authorized under Title I of the Rehabilitation Act

Represented by: Division of Rehabilitation Services, District Office
Programs authorized under Sec. 403(a)(5) of the Social Security Act as

added by the Balanced Budget Act of 1997 (Welfare-to-Work
Programs)
Activities authorized under Title V of the Older Americans Act of 1965
Represented by: AARP Foundation
Postsecondary vocational educational activities authorized under the Carl

Perkins Vocational and Applied Technology Education Act
Represented by: Columbus Technical College
Activities authorized under Chapter II of the Trade Act of 1974

Center
Activities authorized under Chapter 41 of Title 38, United States Code

(local veterans employment representatives and disabled veterans
outreach programs)
Center
Employment and training activities carried out under the Community

Service Block Grant Act.
Represented by: Enrichment Services Program
Employment and training activities carried out by the Department of

Housing and Urban Development.
Represented by: Housing Authority of Columbus
Programs authorized under State unemployment compensation laws (in

accordance with applicable Federal law)
Center
Discretionary Partners
In addition to those programs referred to here in above, other entities that
carry out a human resource program are non-mandatory, discretionary
partners to this MOU and include the following:
TANF programs authorized under part A of Title IV of the Social Security
Act.
Represented by: Muscogee County Department of Family and
Children’s Services
Employment and training programs authorized under sec. 6(d)(4) of the Food
Stamp Act of 1977
Children’s Services
Work programs authorized under sec. 6 (o) of the Food Stamp Act of 1977
Children’s Services.
Process for Mandatory Partners Refusing to Sign the MOU

Partner entities refusing to sign the MOU may not be represented on the
Local Workforce Investment Board. If a required partner entity refuses to
sign, all efforts must be made to meet and confer and come to agreement on
the issue(s) involved. Alternative representative(s) must be sought
representing the required partner or funding stream.
Indemnification and Liability

Through execution of this MOU, each entity agrees to work together to deliver
one-stop services for employers, employees, and those seeking employment,
training and/or retraining services. However, the entities are not legally
“partners” to the extent that the term encompasses joint and several liability.
Each entity under this MOU is responsible for its own employees,
representatives, agents, and subcontractors and will indemnify and hold
harmless ever other entity for any and all damages caused by the acts or
omissions of its employees, representatives, agents, or subcontractors.
Services to Be Provided Through the One-Stop Delivery System

The partners agree to integrate services to the extent possible, in bringing
together resources of program, staff, and/or funding respectively, to provide
operations as a “single service delivery system” as required under the
Workforce Investment Act. Services shall be focused on two main customer
groups, job seekers and employers, and shall be available at or through the
One-Stop System overall:
Core Services
Basic eligibility determination for WIA Title I B services;
Outreach, Intake, and orientation to services available;
Initial assessment of skills, aptitudes, abilities, and supportive services;
Job search and placement assistance including career counseling;
Provision of employment data and labor market information;

Provision of performance information including cost data, related to all
services performed;
Employment referral;
Follow-up services for customers attaining employment for not less than
12 months after the first known day of employment.
Intensive Services
The parties agree to the following services, which are above and beyond
those named in section VII. A and which shall be provided in accordance
with the Act; and where intensive services are required the parties will
cooperate in providing those services, which may include, but not be
limited to:
Jobs/employment, and training targeting particular labor market needs;
Jobs/employment, and training targeting particular groups or populations;
Value added services such as child care, transportation, individual and

family counseling, temporary or emergency shelter, or other
services pertinent to the local area;
Such services as are mutually identified by all parties to the MOU and are
customized to local need.
Training Services
The parties agree that training services will be made accessible where
appropriate and required for service to adults and dislocated workers;
Who have met the eligibility requirements for intensive services and who
are unable to obtain or retain employment through such services;
Who after an interview, evaluation, or assessment, and case

management, have been determined by a One-Stop System
partner to be in need of training/retraining services and possess the
skills and qualifications to successfully participate in the selected
program of training services;
Who select programs of training services that are directly linked to the
employment opportunities in the local area or another area in which
the adult or dislocated worker receiving such services is willing to
relocate;
Who have met the qualification requirements, and;
Who are determined to be eligible in accordance with the priority system.
Qualification requirements include: The individual after an interview,

evaluation, assessment, and case management is determined to be “in
need of training services” and to have the skills and qualifications to
successfully participate in the selected program of training services.
Training services, funded by WIA, shall be limited to individuals who are
unable to obtain other grant assistance for such services, including HOPE
and/or Federal PELL Grants, or requires assistance beyond the
assistance made available under other grant assistance programs,
including HOPE and/or Federal PELL Grants.
Training services may also be provided to individuals who have met the
above requirements, except that their application for HOPE and/or PELL
grant is pending at the start of training. However, if WIA expenditure is
made while receipt of their PELL grant is pending, appropriate
reimbursement shall also be made to the local Workforce Area from the
Federal PELL Grant.
Qualifications for HOPE and/or Federal PELL grants do not apply to those
individuals determined “in need of training services” and the services will
be provided through On-The-Job Training and/or Customized Training.
The One-Stop System will make the list of eligible training providers
available, to all individuals determined to be in “need of training services”,
with a description of the programs through which providers may offer the
training services and the information identifying eligible providers of on-
the-job training and customized training. The performance and cost
information relating to eligible providers of training services will also be
made available to all individuals determined to be in “need of training
services”.
Training services may include but not be limited to:
¾ Occupational classroom training;

¾ On-the-Job Training;
¾ Cooperative education programs combining workplace learning
with classroom instruction;
¾ Skills upgrading and retraining;
¾ Entrepreneurial training;
¾ Job readiness training;
¾ Adult education and literacy;
¾ Private sector operated training, and
¾ Industry based, customized training based on employer needs with
up front agreement to hire based in established conditions.
Training services shall be provided in a manner that maximizes consumer

choice in the selection of an eligible provider of such services.
Training services shall be provided to eligible adults and dislocated

workers through the use of Individual Training Accounts (ITAs), through
which a participant chooses among qualified training providers with the
exception of on-the-job training, customized training or the LWIB
determines there are and insufficient number of eligible providers of
training services in the local area to accomplish the purposes of a system
of individual training accounts or the local board determines that there is a
training services program of demonstrated effectiveness offered in the
local area by a community –based organization or another private
organization to serve special participant populations that face multiple
barriers to employment. Training services will be provided in accordance
with all state and local procedures.
The term “a special population” that faces multiple barriers to employment

means a population of low income individuals that is included in one or
more of the following of the following categories:
• Individuals with substantial language or cultural barriers

• Offenders
• Homeless individuals
• Other hard-to-serve populations as defined by the Governor
Training services shall be directly linked to occupations that are in demand

in the local area or in an area to which the person receiving training
services is willing and able to relocate. The Lower Chattahoochee
Workforce Investment Board may approve training services for
occupations determined by the local board to be in sectors of the economy
that have a high potential for sustained demand growth in the local area.
Employer Services
Parties to this MOU acknowledge that employers are a primary One-Stop

customer and agree to the following:
Direct employer input shall be sought in matters related to One-Stop
planning and operations;
Employer input related to employer needs shall be sought through all

possible avenues such as job development activities, job fairs,
trade associations, chambers of commerce, etc.;
As a majority membership on the local WIB is private industry, the

guidance of such members shall be specifically sought in designing
targeted employer services;
Time is of the essence in the provision of services to employers;
Specific employer services to be provided through the local One-Stop

System may include, but are not limited to:
9 An employer directory;
9 Tax credit information and/or processing;
9 Assessment of client skills, interest, aptitude and/or work
values;
9 Job specification development;
9 Fee or licensing information
9 Business assistance;
9 Interviewing facilities;
9 Customized training;
9 Skills training;
9 Job readiness training;
9 Job listing service.
The State One-Stop Employer Services Report and other material related
to this local workforce investment area shall be made available to all
parties to this MOU.
Target Population Groups
All adults’ ages 18 and older are eligible for core services. Priority for
intensive services must be given to recipients of public assistance and
other low-income individuals in areas where funds are limited.
Dislocate workers are eligible for core services. Priority for intensive
services must be given to those unable to secure employment through
core services.
Youth must be ages 14 through 21, low income, and meet at least one of
six specific barriers to employment. Five percent may be non-low income
if they have one or more specified barriers to school completion or
employment. At lease 30 percent of the funds must be spend on out-of
school youth.
Youth Services
Services will be made available to youth through the One-Stop System.
Youth services are:
To provide to eligible youth seeking assistance in achieving academic and

employment success, effective and comprehensive activities, which
shall include a variety of options for improving educational skills and
skill competencies and provide effective connections to employers;
To ensure on-going mentoring opportunities for eligible youth with adults

committed to providing such opportunities;
The provision of training opportunities for eligible youth;
To provide continued supportive services for eligible youth;
To provide incentives for recognition and achievement to eligible youth;
To provide opportunities for eligible youth in activities relating to

leadership development, decision-making, citizenship and community
service;
To provide an objective assessment of the academic skills, skill levels,

and service needs of each participant which shall include a review of
basic skills, occupational skills, prior work experience, employability
interests, aptitudes (including interests, and aptitudes for non-
traditional jobs), supportive service needs, and developmental needs
of such participant, except that a new assessment of a participant is
not required if the provider carrying out such program determines it is
appropriate to use a recent assessment of the participant conducted
pursuant to another education or training program;
To develop service strategies for each participant that shall identify an

employment goal (including in appropriate circumstances non-
traditional employment), appropriate achievement objectives, and
appropriate services for the participant taking into account the
objective assessment conducted, except that a new service strategy
for a participant is not required if the provider carrying out such a
program determines that it is appropriate to use a recent service
strategy developed for the participant under another education or
training program;
To provide access for preparation for postsecondary educational
opportunities in appropriate cases;
To provide access to strong linkages between academic and occupational

learning;
To provide access to preparation for unsubsidized employment

opportunities in appropriate cases;
To provide access to effective connections to intermediaries with strong

links to the job market and local and regional employers;
To provide access to tutoring, study skills training, and instruction leading

to completion of secondary school, including dropout prevention
strategies;
To provide access to alternative secondary school services, as

appropriate;
To provide access to summer employment opportunities that are directly

linked to academic and occupational learning;
To provide access, as appropriate, to paid and unpaid work experience,

including internships and job shadowing;
To provide access to occupational skills training, as appropriate;
To provide access to leadership developmental opportunities which may

include community service and peer centered activities encouraging
responsibility and other positive social behaviors during non-school
hours, as appropriate;
To provide access to supportive services;
To provide access to adult mentoring for the period of participation and a

subsequent period, for a period of not less than 12 months;
To provide follow-up services, for not less than 12 months after completion
of participation, as appropriate;
To provide access to comprehensive guidance and counseling, which may

include drug and alcohol abuse counseling and referral as appropriate.
Each eligible youth participant will be provided information on the full array of
applicable or appropriate services that are available through eligible providers or
One-Stop partners. Participants will receive referral to appropriate training and
educational programs that have the capacity to serve the participant or applicant
either on a sequential or concurrent basis.
Shared Resources
Parties to this MOU agree that it is designed to identify the local One-Stop
Delivery System, universally applicable provisions, services to be provided,
and other provisions. Separate MOUs will outline each partner’s specific
participation in terms of location(s); frequency of participation, services to be
provided, and resources shared, and will become attachments to this MOU.
Systematic Referral Process for One-Stop Delivery System Customers

Parties to this MOU agree to jointly develop and mutually implement
processes acceptable to all for common intake and referral. Parties agree to
cross-train staff on the services of each participating One-Stop Partner and
the spectrum of related services available through respective agencies as
appropriate. A mutually acceptable referral process and forms(s) shall be
adopted by all parties to this Agreement with the commitment to evaluate this
process and modify it according to changing requirements or day-to-day
needs for improvement.
One-Stop Delivery System Performance Criteria

The parties to this MOU agree to establish procedures to insure performance
requirements as provided by the Workforce Investment Act and to periodically
evaluate customer satisfaction for participants and employers; such
performance measures may include but not be limited to:
• Completion rates;
• Percentage of participants obtaining unsubsidized employment;
• Percentage of participants obtaining training related employment;
• Wages at placement, and
• Job retention for participants completing training.
Governance of the One-Stop Delivery System

The Lower Chattahoochee Workforce Investment Board (LWIB) accepted the
concept of a One-Stop System being formulated by a consortium of the
following agencies: the Columbus Consolidated Government, the Georgia
Department of Labor, Columbus Career Center, the Division of Rehabilitation
Services, Columbus Technical College, and the Muscogee County School
District. The Lower Chattahoochee Workforce Investment Board also
acknowledged that the One-Stop Operator for the Lower Chattahoochee
Workforce Investment Area would be the Columbus Consolidated
Government.
The LWIB’s responsibilities would be to:
Provide policy and oversight guidance with respect to ensuring customer

satisfaction and integrity of services.
The One-Stop Operator’s responsibilities would be to:

Perform the following functions: (a) coordinate the provision of services
according to the One-Stop System Memorandum of Understanding, (b)
prepare a system business plan in conjunction with all partners, (c) and to
insure that the system operates according to applicable laws and regulations
and the local Board policy, oversee the collection and analysis of customer
satisfaction data and make recommendations to the local Board for possible
adjustments and/or changes.
Duration and Modification of the MOU

The One-Stop partners agree that the terms of this MOU will take effect as of
January 1, 2001, and will continue until such time as any partner or partners
modify, or terminate this MOU. Termination of the MOU will be effective
when all partners agree in writing to its termination.
Any partner to the MOU may request modification of its terms. Such request
for modification must be submitted, in writing, to the One-Stop Operator and
the WIA Administrator. Ratification of the request by all the other partners will
constitute the modification in question.
Any partner may withdraw, giving written notification of its intent to withdraw
as a partner. Such notification of intent to withdraw must be submitted to the
One-Stop Operator and the WIA Administrator. In such cases, all pertinent
terms of the MOU will continue in effect for the remaining partners. Any party
may cancel the contract or agreement at anytime for cause, or may cancel
without cause on a 30 day written notice.
Dispute Resolution
Should any disputes or grievances require resolution; the steps outlined
should be followed. Parties shall continue with their responsibilities under this
MOU during any period of dispute or disagreement. Disputes shall be
resolved in a timely manner, directly involving the One-Stop Operator and the
local Workforce Investment Board, as appropriate. Should any disputes or
disagreements require resolution, applicable steps as required by the local
Workforce Investment Board and the Administrator’s policy, Workforce
Investment Act, and other applicable authorizing Acts and laws shall be
followed.
Signature Page
Chief Elected Official:
__________________________________ _____________
Robert S. Poydasheff, Mayor of Columbus Date
_____________________________ _______________
Carolyn Hugley Date
Chairperson Workforce Investment Board
_____________________________ _______________
Local Job Corp Contractor (DESI) Date
_____________________________ _______________
Columbus Consolidated Government Date
_____________________________ _______________
Georgia Department of Labor Date
_____________________________ _______________
Division of Rehabilitation Services Date
_____________________________ _______________
Columbus Technical College Date
_____________________________ _______________
Enrichment Services Program Date
______________________________ _______________
Housing Authority of Columbus Date
_____________________________ _______________
AARP Date
_____________________________ _______________
Muscogee County School District Date
_____________________________ _______________
Muscogee County Department Date
Of Family and Children’s Services
MEMORANDUM OF UNDERSTANDING
For the
ONE-STOP DELIVERY SYSTEM
In the
LOWER CHATTAHOOCHEE WORKFORCE INVESTMENT AREA
Attachment A
Resource Sharing
The Resource Sharing Agreement provides the framework for key partner’s
commitment as regards the allocation and sharing of operational costs and
resources. The sharing of operation costs and resources are applicable as applied
to the Lower Chattahoochee Local Area’s comprehensive One-Stop system monthly
overhead expenses to include occupancy, utilities, telephone, technology,
maintenance, janitorial services, and security services.
A. Scenario #1 – When a One-Stop Site is located with a partner agency and the
agency has agreed to act as host facility manager, the other partner program
agencies shall not be responsible for the sharing of monthly overhead,
maintenance, and upkeep of the One-Stop Center. All facility cost will be paid by
the host agency for the Center.
B. Scenario #2 – When a One-Stop Center is located freestanding (i.e. not located

in a Partner facility), partners co-locating at a free-standing One-Stop Site in the
Lower Chattahoochee Area, may agree to contribute to the cost of operating the
site using a portion of funds available to the partner’s program, to the extent not
inconsistent with the Federal law authorizing the partners’ programs, to pay for
the monthly overhead, maintenance and upkeep of the One-Stop site.
The One-Stop System is an evolving system, and its costs and the partners’
resource contributions may be adjusted as needed. Any adjustments to the
resource sharing agreement listed above would come before the One-Stop Operator
for approval.
AGREEMENT BETWEEN
THE
LOWER CHATTAHOOCHEE CHIEF ELECTED OFFICIAL
AND
LOWER CHATTAHOOCHEE WORKFORCE INVESTMENT BOARD
This agreement is entered into by the Lower Chattahoochee Chief Elected Official, as
representative of the Lower Chattahoochee Local Elected Officials, and the Lower
Chattahoochee Workforce Investment Board (LCWIB) of the Lower Chattahoochee
Workforce Investment Area, as designated by the Governor of Georgia.
WITNESSETH:
WHEREAS, under the provisions of the Workforce Investment Act, the Governor of
Georgia designated the Lower Chattahoochee Workforce Investment Area Fourteen (WIA-14),
which is comprised of the following eight counties and all municipalities contained within:
Chattahoochee, Clay, Harris, Muscogee, Quitman, Randolph, Stewart, and Talbot; and,
WHEREAS, the Lower Chattahoochee Local Elected Officials did elect the Mayor of
Columbus, Georgia; the Chairman of the Harris County Commission, the Chairman of the
Chattahoochee County Commission, and the Chairman of the Clay County Commission to serve
as the Chief Elected Officials of the Lower Chattahoochee Workforce Area; and,
WHEREAS, the Lower Chattahoochee Local Elected Officials did appoint the Mayor,
Columbus, Georgia to serve as the Primary Chief Elected Official of the Lower Chattahoochee
Workforce Investment Area, to serve as the local grant recipient and signatory official on their
behalf; and,
WHEREAS, the Lower Chattahoochee Local Elected Officials did appoint the
Chairman, of the Chattahoochee County Commission, as the Alternate Chief Elected Official of
the Lower Chattahoochee Workforce Investment Area, to serve with the same authority as the
Primary Chief Elected Official, when serving in that capacity; and
WHEREAS, the Mayor, Columbus, Georgia accepted appointment as local grant

recipient for, and liability for, any misuse of the grant funds allocated to the local area under
Sections 133 and 138 of the Workforce Investment Act; and,
WHEREAS, the Mayor, Columbus, Georgia designated the Columbus Consolidated
Government, 100 Tenth Street, Columbus, Georgia, as the Grant Recipient and the Administrator
to assist in the administration of grant funds, and to disburse such funds for the workforce
investment activities at the direction of the Lower Chattahoochee Workforce Investment Board;
and,
WHEREAS, the Chief Elected Official did appoint a Workforce Investment Board,
hereinafter, referred to as the Lower Chattahoochee Workforce Investment Board (LCWIB),
comprised of a minimum of 26 members, 51% of whom shall be private sector representatives,
in accordance with Section 117, 121(b)(1)(B), and 121(b)(2)(B), of the Workforce Investment
Act and the Joint Agreement of the Lower Chattahoochee Local Elected Officials, with at least a
minimum of one representative from each member county; and,
WHEREAS, the Lower Chattahoochee Workforce Investment Board, in cooperation

with the Chief Elected Official did appoint a Youth Council, comprised of members, in
accordance with the Joint Agreement of the Lower Chattahoochee Local Elected Officials, and
Section 117(h), Workforce Investment Act; and,
WHEREAS, the Governor of Georgia did certify said Workforce Investment Board and
Youth Council for the Lower Chattahoochee Workforce Investment Area.
NOW, THEREFORE, in agreement with the Chief Elected Official, and in consideration of the
mutual covenants set forth herein, it is agreed by and between the parties hereto, as follows:
OPERATION/RESPONSIBILITIES OF THE LCWIB:
A. The LCWIB will enter into an agreement with the local Chief Elected Official
that describe respective roles and responsibilities of the Board and CEO(s); and,
B. The LCWIB operation will be governed by By-laws adopted by the LCWIB, and
concurred by the Chief Elected Official.
C. Said by-laws shall always contain a provision that the LCWIB will operate in
compliance with this Agreement, the Workforce Investment Act, and regulations
promulgated hereunder.
D. The LCWIB By-laws shall provide the establishment of a LCWIB Executive

Committee, which shall have the authority to act on behalf of the full LCWIB in
emergency situations.
E. The LCWIB By-laws shall incorporate the operation of the Youth Council, which
shall serve as a subgroup of the Board to provide oversight of youth activities in
the Lower Chattahoochee Workforce Investment Area.
F. The LCWIB will develop and submit a local plan to the Governor;
G. The LCWIB will participate in the development of a regional plan, if local area
lies within a region;
H. The LCWIB will designate or certify one-stop operators; and terminate for cause
the eligibility of such operators, with agreement of the Chief Elected Official;
a. The LCWIB will identify eligible providers of youth activities in the local
area by awarding grants or contracts on a competitive basis, based on the
recommendations of the youth council;
I. The LCWIB will identify eligible providers of training services in the local area;
J. The LCWIB will identify eligible providers of intensive services by awarding

contracts, if one-stop operator does not provide intensive services in the local
area;
K. The LCWIB will develop a budget for purpose of carrying out the duties of the
local board, subject to the approval of the Chief Elected Official;
L. The LCWIB will, in partnership with the Chief Elected Official, conduct program
oversight of youth and adult local employment and training activities, the one-
stop service delivery system in the local area, and provide administrative
oversight of the Welfare to Work (WtW) grants for the duration of said grants;
M. The LCWIB will negotiate local performance measures, with the Chief Elected
Official and the Governor;
N. The LCWIB will assist the Governor in developing the statewide employment
statistics system;
O. The LCWIB will ensure coordination of the workforce investment activities with
the area=s economic development strategies and develop employer connections to
such activities;
P. The LCWIB will promote the participation of private employers in the statewide
workforce development system and assist these employers in meeting hiring
needs through the local workforce system;
Q. The LCWIB will establish, in cooperation with the Chief Elected Official, a
subgroup that shall be known as a Youth Council, and build on existing local
youth service organizations in creating the Youth Council and select a member of
the local Workforce Investment Board to Chair the Youth Council;
64
R. The LCWIB will coordinate with other workforce and economic development
activities carried out in the region, such as efforts of the Departments of Industry,
Trade and Tourism, and Community Affairs; universities, colleges and technical
institutes; empowerment zones; and similar efforts.
S. Members of the LCWIB may not vote on a matter under consideration by the Board
regarding the provision of services by any member or by an entity represented by that
member, or that would provide direct financial benefit to the member or someone in
the immediate family of the member.
II LCWIB APPOINTMENT OF MEMBERS
A. The process by which Board members will be nominated and appointed shall
occur as follows:
All nominations for membership shall be submitted by appropriate agencies on

forms prepared by the Columbus Consolidated Government, and certified by the
Chief Elected Official.
The Chief Elected Official shall certify the appointment of board members from
the nominations submitted, ensuring adequate representation is provided to
diverse economic interests, as well as, geographic dispersion.
B. The Chief Elected Official shall ensure the appointment of board members are in accordance with the
following. Unless otherwise noted, representatives shall constitute two or more members.
The Board shall be comprised of 51% private sector representatives who shall be
solicited by the Columbus Consolidated Government, from the Chambers of
Commerce, the Chief Elected Official, and the Columbus Consolidated
Government, in the local workforce investment area.
A representative of secondary education shall be solicited by the Columbus Consolidated

Government from local boards of education.
A representative of post-secondary education shall be solicited by the Columbus

Consolidated Government from vocational education institutions, institutions of
higher education (including entities offering adult education), or general
organizations of such institutions, within the workforce investment area.
Representatives of labor shall be solicited by the Columbus Consolidated

Government from recognized State and local labor federations. If the State or
local labor federation fails to nominate a sufficient number of individuals to meet
the labor representation requirements, individual workers may be nominated by
the Columbus Consolidated Government to complete the labor representation.
65
Representatives of community-based organizations shall be solicited by the
Columbus Consolidated Government from non-profit organizations for purposes
and/or which has a form structure with officers, by-laws, and recognition within
the community.
Representatives of economic development shall be solicited by the Columbus

Consolidated Government from economic development agencies in the workforce
investment area.
A minimum of one representative from each of the one-stop partner agencies shall
be solicited by the Columbus Consolidated Government from each of the
following required partner agencies:
∃ Programs authorized under Title I of the Workforce Investment Act serving:

< Adults;
< Dislocated workers
< Youth;
< job corps
< Native American programs;
< Veterans= workforce programs.
∃ Programs authorized under the Wagner Peyser Act
∃ Adult education and literacy activities authorized under Title II of WIA
∃ Vocational rehabilitation programs of the Rehabilitation Act of 1973
∃ Welfare to work programs of the Social Security Act of 1973
∃ Senior community service employment activities authorized under Title V of the Older
Americans Act of 1965
∃ Post secondary vocational education activities under the Carl Perkins Vocational
Education Act
∃ Trade Adjustment Assistance and NAFTA Transitional Adjustment Assistance activities
of the Trade Act of 1974
∃ Activities authorized under Chapter 41 of Title 38, USC (local veterans employment
representatives and disabled veterans outreach programs)
∃ Employment and training activities carried out by the Community Service Block Grant
∃ Employment and training activities carried out by the Department of Housing and Urban
Development
∃ Programs authorized under State unemployment compensation laws; and,
∃ TANF programs authorized under the Social Security Act
∃ Employment and training and work programs of the Food Stamp Act of 1977
C. From the appointed board members representing the private

sector, the Chief Elected Official shall appoint a temporary
Chairperson for the LCWIB.
III RESPONSIBILITIES OF THE LCWIB YOUTH COUNCIL
66
The Lower Chattahoochee Youth Council, in accordance with the Workforce Investment
Act, and in agreement with the Chief Elected Official, shall:
• Serve as a subgroup of the Lower Chattahoochee Workforce Investment Board;
• Develop portions of the local plan related to eligible youth, as determined by the
Chairperson of the LCWIB;
• Recommend to the LCWIB, eligible providers of youth activities in the local area,
which may or may not be funded through the Workforce Investment Act;
• Conduct oversight, in concert with the LCWIB, of the eligible providers of youth
activities;
• Coordinate youth activities authorized under Section 129 of the Workforce

Investment Act; and,
• Other duties as determined by the Chairperson of the LCWIB, in concurrence

with the Chief Elected Official(s).
IV APPOINTMENT OF LCWIB YOUTH COUNCIL MEMBERS
1. The LCWIB in cooperation with the Chief Elected Official shall appoint a Youth
Council whose membership will include two or more representatives of the
following:
1. Members of the local Workforce Investment Board with

special interest or expertise in youth policy. Consideration of
business, education and human service agency members is
encouraged;
2. Representatives of youth service agencies, including juvenile
justice and local law enforcement agencies;
3. Representatives of local public housing authorities;
4. Parents of eligible youth seeking assistance under Title I of
the Workforce Investment Act;
5. Individuals that have experience relating to youth activities
including former participants, and representatives of
organizations; and,
6. Representatives of Job Corps Centers or recruiters
7. Other representatives as determined appropriate by the
Chairperson, in cooperation with the Chief Elected Official.
B. The process by which members of the Youth Council shall be nominated and
appointed shall be as follows:
67
All nominations for membership shall be submitted on forms provided by the Columbus
Consolidated Government for certification by the Chief Elected Official.
The Chief Elected Official shall certify the appointment of Council members from nominations
received, ensuring a cross-section of members that represents the interests of ALL youth in the
workforce investment area.
C. The LCWIB Chairperson shall ensure nominations for membership on the Council
are in accordance with the following. Unless otherwise noted, two or more
members shall be appointed to serve on the Council.
Nominations for representatives who are members of the local board shall be
solicited by the Columbus Consolidated Government from the LCWIB
Chairperson, in partnership with the Chief Elected Official.
Nominations for all other members to serve on the Youth Council shall be solicited
by the Columbus Consolidated Government from organizations identified in
accordance with the Joint Agreement of the Local Elected Officials, the Workforce
Investment Act, and Section IV(A) of this Agreement,
68
From the list of appointed members of the Youth Council, the LCWIB Chairperson shall appoint, by
concurrence of the majority vote of Youth Council members, a Chairperson for the Youth Council.
V BOARD/COUNCIL TERMS OF MEMBERSHIP AND FILLING VACANCIES
A. TERMS OF MEMBERSHIP
Membership appointments shall be for a period of two (2) years, beginning on July
1st and expiring on June 30th of the designated year, unless the member is otherwise
removed, or has resigned. Reappointments of members who have reached the term
of expiration for membership will be reappointed for the same term as the initial
appointment, and will be made within the same calendar month that a term expires,
providing the member still meets the criteria for membership and has complied with
the terms of membership during the term of membership.
B. VACANCIES
All vacancies shall be filled in the same manner as the original appointment, and
shall be consistent with the composition of the Board. The term of appointment for
members nominated to fill a vacancy shall be for the unexpired time remaining
from its predecessor. If the term of membership expires Vacancies shall be filled
within 60 days, or as soon as possible. If due to circumstances, vacancies cannot be
filled within 60 days, justification must be documented giving reason for the delay.
1. Resignation: Members who resign shall formally submit a written letter of

resignation to the LCWIB Chairperson. Notice of such resignation shall be
provided the Chief Elected Official;
2. Removal for Cause: Any member may be removed for cause in accordance
with procedures established by the LCWIB and incorporated in its by-laws.
VI LOCAL PLAN
The Comprehensive 5-Year Local Plan (referred hereinafter as the Λocal plan≅) for the
Lower Chattahoochee Workforce Investment Area shall be developed according to the
following process:
A. The LCWIB, in partnership with the Chief Elected Official, shall develop and
submit the local plan to the Governor, which identifies and describes certain
policies, procedures, and local activities carried out in the local area, and that is
consistent with the State plan:
1. Staff of the Columbus Consolidated Government shall be responsible for the

preparation of the local plan.
2. Staff of the Columbus Consolidated Government shall ensure public

opportunity and accessibility of the local plan for comment on and input into
the development of the local workforce investment plan prior to its
submission to the Governor of Georgia, by the following method(s):
(1) Make copies of the proposed local plan available to the public (through
such means as public hearings and local news media).
(2) Include an opportunity for comment by members of the LCWIB and
members of the public, including representatives of business and labor
organizations.
(3) Provide at least a thirty (30) day period for comment, beginning on the
date on which the proposed plan is made available, prior to its
submission to the Governor; and
(4) Be consistent with the requirement, in WIA sec 117(e), that the local
board make information about the plan available to the public on a
regular basis through open meetings.
B. The LCWIB will submit any comments on the plan to the Governor along with the
plan.
C. The local plan shall meet the requirements of WIA sec. 118(b). The plan must
include:
1. The workforce investment needs of businesses, job seekers, and workers in the
local area;
2. The current and projected employment opportunities in the local area; and the
job skills necessary to obtain such employment opportunities;
3. A description of the one-stop delivery system to be established or designated in
the local area, including Β
(1) A description of how the local board will ensure the continuous
improvement of eligible providers of services through the system and
ensure that such providers meet the employment needs of local
employers and participants; and
(2) A copy of the local memorandum of understanding described in
Section 121(c) (between the local board and each of the one-stop
partners) concerning the operation of the one-stop delivery system in the
local area;
4. A description of the local levels of performance negotiated with the Governor
and Chief Elected Official pursuant to Section 136(c) to be used to measure
the performance of the local area;
5. A description and assessment of the type and availability of adult and
dislocated worker employment and training activities in the local area,
including description of the local ITA system and the procedures for ensuring
that exceptions to the use of ITA=s, if any, are justified under WIA sec
134(d)(4)(G)(ii) and 20 CFR 663.430;
6. A description and assessment of the type and availability of youth activities in
the local area, including an identification of successful providers of such
activities;
7. A description of the process used by the LCWIB to provide opportunity for
public comment, including comment by representatives of business and labor
organizations, and input into the development of the local plan, prior to
submission of the plan.
8. A description of the criteria to be used by the Governor and the LCWIB,
under 20 CFR 663.600 to determine whether funds allocated to the local area
for adult employment and training activities under WIA Secs. 133(b)(2)(A) or
(3) are limited, and the process by which any priority will be applied by the
One-Stop operator;
9. In cases where an alternate entity functions as the Local Board, the
information required at CFR 661.330(b), and
10. Such other information as the Governor may require.
VI DESIGNATION OF GRANT RECIPIENT AND ADMINISTRATOR
Under Agreement of the Lower Chattahoochee Chief Elected Officials, the Mayor of
the City of Columbus was designated the Chief Elected Official and the Columbus
Consolidated Government designated as Grant Recipient of funds allocated to the
Lower Chattahoochee Workforce Area under the Workforce Investment Act.
Effective July 1, 2000, the Chief Elected Official designated the following entity as
the Administrator of Funds under the Workforce Investment Act and Welfare to
Work Programs:

100 Tenth Street
Columbus, Georgia 31902-1340
As Grant Recipient, the Mayor, Columbus, Georgia thru staff employed by the Columbus
Consolidated Government, shall be responsible for the day-to-day administrative
operation of the WIA/WtW program(s), and shall bear the responsibility for: a)
maintenance of a management information system; b) preparation and distribution of
reports on operations and expenditures of the workforce investment area; c) allocation of
funds within the workforce investment area; d) determining eligibility of participants; e)
determining eligibility of providers; f) taking action against subcontractors for misuse of
funds; g) serve as contracting agency within the workforce investment area for all service
providers; h) and, other responsibilities as may be defined by the Workforce Investment
Act, the Balanced Budget Act of 1997, the State of Georgia, the Lower Chattahoochee
Workforce Investment Board, and/or the Chief Elected Official of the Workforce Area.
As Administrator, the Columbus Consolidated Government, thru its staff, shall receive
funds from the State of Georgia; and shall bear responsibility for: 1) development and
maintenance of an adequate financial management system; b) development and
maintenance of a management information system; c) preparation and distribution of
reports on operations and expenditures of the Workforce Investment System; d) conduct
program monitoring, e) program evaluation; f) property management; g) and accomplish
the planning mission as well as the administration of funds, the acquisition of contracts
for the furnishing of training and all other WIA and WtW services, and to prepare reports
on progress and results, both those required by the Act and the State administering
agency, and those described by the LCWIB and the Chief Elected Official. The LCWIB
shall assure that all activities are in accordance with Title I of the Workforce Investment
Act, the Balanced Budget Act of 1997, and associated regulations.
Liability for Disallowed Costs: The Grant Recipient and Administrator will be
responsible for any costs incurred by the Grant Recipient, Administrator, or any
contractor or service providers, which have been deemed, disallowed.
VII RECEIPT OF ADDITIONAL FUNDING
In accordance with Section 112 of the Workforce Investment Act, the Lower
Chattahoochee Workforce Investment Board may solicit or facilitate the receipt of
contributions or grant funds from public or private sources.
VIII AMENDMENT
The term of this agreement and the contents herein shall remain in effect from its
execution until the expiration of the Act, or its amendment, or unless otherwise modified,
amended, or superseded by an affirmative vote of not less than two-third majority of both
the Lower Chattahoochee Workforce Investment Board and the Chief Elected Official, or
a duly authorized representative of each body, at any regular or called meeting; provided,
written notification of such actions are provided at least five working days of such
proposed amendment.
IX CONCURRENCE
________________________________ __________________________________
Robert S. Poydasheff Date Carolyn F. Hugley Date
Mayor, City of Columbus Chairperson, Lower Chattahoochee WIB
COLUMBUS CAREER CENTER
COMPREHENSIVE ONE-STOP SITE
RESOURCE SHARING AGREEMENT
(update)
In accordance with the Workforce Investment Act of 1998 (hereinafter WIA), this
Resource Sharing Agreement (hereinafter RSA) is entered into by and between the
Lower Chattahoochee Workforce Investment Board (hereinafter WIB) and the Partner
Agencies listed below:
1. Partner Agencies:
a. The Columbus Consolidated Government representing adult programs
authorized under Title I of the Workforce Investment Act.
b. The Columbus Consolidated Government representing youth programs
authorized under Title I of the Workforce Investment Act.
c. The Columbus Consolidated Government representing dislocated
worker programs under Title I of the Workforce Investment Act.
d. The Georgia Department of Labor, Columbus Career Center
representing programs authorized under the Wagner-Peyser Act.
e. The Georgia Department of Labor, Columbus Career Center
representing Veterans Workforce Programs under Title I of the Workforce Investment
Act.
f. The Muscogee County School District representing Adult Education and
Literacy Activities authorized under Title II of the Workforce Investment Act.
g. The Georgia Department of Labor, Vocational Rehabilitation Services
representing Programs authorized under Title I of the Rehabilitation Act.
h. The Columbus Consolidated Government representing Programs
(Welfare to Work) authorized under Sec. 403(a)(5) of the Social Security Act as
added by the Balanced Budget Act of 1997.
i. The AARP Foundation representing activities authorized under Title V
of the Older Americans Act of 1965.
j. Columbus Technical College representing postsecondary vocational
educational activities authorized under the Carl Perkins Vocational and Applied
Technology Education Act.
k. The Georgia Department of Labor, Columbus Career Center
representing activities authorized under Chapter II of the Trade Act of 1974.
l. The Georgia Department of Labor, Columbus Career Center
representing activities (local veterans employment representatives and disabled
veterans outreach programs) authorized under Chapter 41 of Title 38, United States
Code.
m. Enrichment Services Program representing employment and training
activities carried out under the Community Service Block Grant Act.
n. The Columbus Housing Authority representing employment and training
activities carried out by the Department of Housing and Urban Development.
o. The Georgia Department of Labor, Columbus Career Center
representing programs authorized under State unemployment compensation laws.
p. The Muscogee County Department of Family and Children’s Services
representing TANF programs authorized under part A of Title IV of the Social
Security Act.
q. The Muscogee County Department of Family and Children’s Services
representing employment and training programs authorized under Sec. 6(d)(4) of the
Food Stamp Act of 1977.
r. The Muscogee County Department of Family and Children’s Services
representing Work Programs authorized under Sec.6 (o) of the Food Stamp Act of
1977.
s. The DESI Corporation representing activities authorized for the Job
Corps.
2. Purpose: The WIA regulations provide that the responsibility for the
provision of and financing for applicable core services and One-Stop operations is
to be proportionate to the use of services at the center by the individuals
attributable to the Partner’s programs.
The RSA provides the framework for each of the Partner’s commitments regarding
the allocation and sharing of operational costs and resources are applicable as
applied to the Lower Chattahoochee Area Workforce Investment Board’s Career
Center serving the following eight counties: Talbot, Harris, Muscogee,
Chattahoochee, Stewart, Randolph, Clay, and Quitman. This agreement applies
specifically to the Georgia Department of Labor, Columbus Career Center located
at 700 Veterans Parkway, Columbus, Georgia 31901. This location will be
designated as the Comprehensive One-Stop Center of the Lower Chattahoochee
Area Workforce Investment Board’s One-Stop System.
The host agency, Georgia Department of Labor (GDOL) will provide space and
facility costs at no charge to the partners.
The One-Stop Operator, Job Training Division, Columbus Consolidated

Government, has been designated by the WIB and will be responsible for the
coordination of services and ensuring that Partner Agencies adhere to the terms
of this Agreement. Details of the One-Stop Operator’s responsibilities will be more
specifically outlined in the Operational Plan that is developed by the parties to this
Agreement. The address for the One-Stop Operator is: Job Training Division,
Columbus Consolidated Government, and P.O. BOX 1340, COLUMBUS,
GEORGIA 31902.
3. Duration: This RSA shall remain in effect from July 1, 2004 until June 30,
2007.
4. Modification: The Partners recognize that modifications to the RSA may be

necessary during the period of performance. Any party may make a written
request for modification to the WIB through the One-Stop Operator. In order to be
valid, any modification to the RSA must be in writing and signed by all of the
parties. Assignment of any responsibilities under this RSA by any of the parties
shall be effective upon written notice to the other parties.
5. Termination: Notwithstanding any other provision of this contract, in the

event that any of the sources of Partner funds for services under this contract no
longer exist or in the event the sum of all obligations by the Partner incurred under
this and all other contracts entered into exceeds the balance of available funds,
then the Partner’s obligations under this Agreement shall immediately terminate
upon receipt of written notification to the WIB through the One-Stop Operator.
The certification by the legal signatory of the Partner that occurrence of either of
the events stated above shall be conclusive.
This Agreement and applicable attachments to this Agreement may be terminated

for cause, in whole or in part, by the WIB at any time for failure to perform any of
the provisions hereof. The termination shall be accomplished by notice in writing
and mailed or delivered to the address of the Partner in this Agreement or the last
known subsequent address. The Partner will be required to submit a final
expenditure report to the One-Stop Operator and/or other applicable Partners not
later than 45 days after the effective date of the termination. Upon termination of
this Agreement or applicable attachments, the Partner shall not incur any new
obligations after the effective date of the termination and shall cancel as many
outstanding obligations as possible. The above remedies are in addition to any
other remedies provided by law or the terms of this contract.
This Agreement may be cancelled or terminated by any of the Parties without

cause; however, the Party seeking to terminate or cancel this Agreement must
give notice in writing of its intent to do so to the other Parties at least thirty (30)
days prior to the effective date of cancellation or termination. The written notice
must be mailed or delivered to the address above or to the last known subsequent
address for the One-Stop Operator.
The WIB reserves the right to suspend this Agreement in whole or in part if the
Partner(s) fail to comply substantially with the terms of this Agreement, to provide
the quality of service required, or to meet the specified completion schedule of its
duties under this contract. The suspension shall be accomplished by notice in
writing to the Partner(s) and shall specify the reason, suspension date, required
corrective action for reinstatement, and other pertinent information or actions
required to protect the interests of One-Stop customers. The written notice of
suspension shall be mailed or delivered to the Partner address in this Agreement
or to the last known subsequent address.
6. Patent Rights, Copyrights, and Rights in Data: The Partners agree if

patent able items, patent rights, processes, or inventions are produced in the
course of work supported and funded through this Agreement, the WIB shall
determine whether protection of the inventory or discovery shall be sought. The
WIB will also determine how the rights to the invention or discovery, including any
rights under any patent issued thereon, shall be allocated and administered in
order to protect the public interest consistent with Government Patent Policy.
Except as otherwise provided in this Agreement, the author or the WIB is free to
copyright any books, publications, or other copyrightable materials developed in
the course of, or under this Agreement. Should any copyright materials be
produced as a result of this Agreement, the applicable federal agency and the
WIB shall reserve a royalty –free nonexclusive and irrevocable right to reproduce,
modify, publish, or otherwise use and to authorize others to use the work for
government purposes.
7. Memorandum of Understanding: This RSA including all attachments and

modifications is incorporated by reference to the Memorandum of Understanding
executed between the parties to this Agreement, including all modifications
thereto. However, this RSA has a three-year term and may fluctuate as the
parties’ budgets change. Modifications and/or expiration of the RSA shall not
affect the validity of the Memorandum of Understanding.
8. Shared Services:
a. The Job Training Division, Columbus Consolidated

Government agrees to
contribute to the delivery of the following shared services in the local
Comprehensive One-Stop Center:
Outreach/Recruitment – The Job Training Division will partner in the
collaborative effort of the comprehensive center’s partnering entities to develop
and administer a marketing strategy that will inform workforce area citizens and
the business community of services provided at the Center. Such strategy shall
consist of, but not be limited to, the development and distribution of public
service announcements, newspaper advertisements. Other strategies that may be
explored are the possible development of an informational video, development
and maintenance of a web site for the Local Workforce Investment Area System.
The Job Training Division will also participate in Job Fairs, Career Days, and
other public relations events. Employees and contracted agencies funded through
the Job Training Division, Columbus Consolidated Government shall adhere to
the policies set forth by the Job Training Division to disseminate information
regarding the availability of services offered thru the Comprehensive One-Stop
Center, to include WIA funded services. Recruitment for the Year Round Youth
Program may be accomplished by the same methods. However, High School
Counselors are contacted before school closes and made aware of programs and
activities being planned for summer activities.
Initial Assessment/Intake/Referral – Job Training Division staff will assist in

the initial assessments of customer service needs and ensure proper referrals are
made for resolution of such needs, where applicable. Where WIA and/or WtW
services are deemed appropriate and/or requested, the Job Training Division staff
will ensure appropriate assessments of program eligibility have been conducted
and appropriate referrals are made to training services. The Job Training
Division staff will coordinate efforts with the partnering agencies of the
comprehensive center to ensure maximum service is provided to the customer.
Orientation/Informational Services – Job Training Division staff will ensure

customers, as well as employers, are fully knowledgeable of the full array of
workforce development services, to include any eligibility requirements necessary
for access to such services that may be available directly or through referral at
this One-Stop Site. Job Training Division staff will be available to any customer
inquiries and provide the utmost in customer service to all one-stop customers.
Job Search/Job Placement -- Job Training Division designated staff will assist
WIA and/or WTW customers in their job search and job placement efforts. WIA
funded providers, contracted thru the Job Training Division, will be responsible
for placement services for WIA customers satisfactorily completing the
appropriate training through their agency. In the on-going effort to secure job
placement for customers in training activities, during contact with potential
employers, both the WIA funded providers and designated staff of the Job
Training Division will promote the full array of services offered thru the
comprehensive center by all partnering agencies.
Follow-up Services for WIA – Job Training Division staff will provide follow-
up/job retention services to WIA and/or WtW customers for a period of 12
months after their attainment of unsubsidized employment and/or completion of
services. Follow-up services will be conducted via telephone contact, mailings,
and personal visits, with the customer and employer, as part of an ongoing effort
to provide assistance to WIA and/or WtW customers in retaining employment,
obtaining other employment if necessary, and/or referral for further training or
supportive services as deemed appropriate.
Comprehensive Assessments – When deemed appropriate, the Job Training

Division One-Stop staff, will collaborate with other partners to assemble and
review other assessments already available to determine the necessity of
additional testing, such as customer’s interest, aptitude, and basic skills levels to
ensure an appropriate determination is made regarding the service and/or
training needs of customers. An appropriate determination of any supportive
service needs and identified training needs of the customer will be assessed to
ensure that an appropriate career plan has been designed to meet the needs of the
customer.
Career Counseling/Planning – In addition to other partners, the Job Training

Division staff at the One-Stop Site and WIA funded service providers will provide
career counseling and planning. In a collaborative effort with partnering
agencies, the Job Training Division staff will provide customers with the
necessary counseling and career planning information needed for customers to
make informed choices about the appropriate services they may need. Counseling
may include, but not be limited to, financial management, family crisis
intervention, analysis of supportive services needs, etc.
Case Management/Services Coordination – For WIA and WtW customers, the

Job Training Division will provide case management and services coordination by
assisting customers in receiving the necessary and requested services as outlined
in their in customer service plan. This could also involve staff in modifications to
the customer’s service Plan should it become necessary.
b. The Georgia Department of Labor, Columbus Career Center agrees to contribute

to the delivery of the following shared services in the local Comprehensive One-Stop
Center:
Outreach/Recruitment -- The Georgia Department of Labor, Columbus

Career Center will participate in the development and distribution of public
service announcements, radio/television commercials, newspaper advertisements,
press releases, and the possible development of an informational video and the
development and maintenance of a web site for the Local Workforce Investment
Area System. The Georgia Department of Labor, Columbus Career Center will
also participate in Job Fairs, Career Days, and other public relations events.
Initial Assessment/Intake/Referral – The Georgia Department Columbus

Career Center will assist customers with completion of common intake forms,
provide data entry of common intake elements into the GWS system, conduct
limited assessment of customer work history to determine skills needs to help
determine appropriate services and refer customer to the agency/program
providing the necessary service(s), conduct worker profiling, and scheduling of
appointments.
Orientation/Informational Services – The Georgia Department of Labor,

Columbus Career Center will provide all One-Stop Center customers with
Orientation and Information on all partner services available at the One-Stop
Center, information on the labor market, locally, regionally, and nationally,
information on local job vacancies and the required skills needed for placement,
and information on local demand occupations, wage rates, and skills required for
entry level employment in such occupations.
Job Search/Job Placement – The Georgia Department of Labor, Columbus

Career Center will provide all One-Stop Center customers with assistance in
completing employment applications, and completing resumes. Also to be
provided are practice interviews, referrals to job vacancies, and individualized
job development.
Follow-up Services for WIA – The Georgia Department of Labor,
Columbus Career Center will provide Verification of Customer’ Employment at
thirty days.
Career Counseling/Planning -- The Georgia Department of Labor,

Columbus Career Center will assist customers in their career exploration by
conducting workshops on career decision-making skills. Individual career
counseling and career planning assistance will also be provided to customers.
Assistance will be provided to ensure that customers make an informed choice in
development of their employment plan.
Case Management/Service Coordination – The Georgia Department of

Labor, Columbus Career Center will provide, on a regular basis, face-to-face
contact with customers to discuss their progress toward established goals and
identification of additional needs and services. All case management and/or
service coordination contact with customers will be documented in the GWS
system.
Prevocational Services – The Georgia Department of Labor, Columbus

Career Center will conduct workshops on interviewing skills, resume
development, time management, etc.
c. The Muscogee County School District agrees to contribute to the delivery of the
following shared services in the local Comprehensive One-Stop Center:
Outreach/Recruitment -- Literature and displays concerning Adult

Education Services will be provided. Paraprofessional staff will discuss the
nature of Adult Education Services and/or One-Stop Center services available,
eligibility requirements, purposes, etc. with customers.
Initial Assessment/Intake/Referral – The Muscogee County School District
will provide a staff member to be physically present at the One-Stop Center. This
staff person may do preliminary intake by assisting customers in completing a
brief form. The staff person will provide referrals to supportive services,
referrals to GED, basic skills training, and Adult Literacy Training. Staff, where
indicated, will also make referrals to other agencies for services.
Orientation/Informational Services – The Muscogee County School
District will provide a staff member to be physically present at the One-Stop
Center. The staff person will help provide orientation to services available,
information on local job vacancies, assistance with forms and information on
financial aid for college. Also, provided will be referral to and/or access to GCIS
and the G1 Career net website
d. The Georgia Department of Labor, Vocational Rehabilitation Services, agrees to

Outreach/Recruitment -- Outreach and recruitment is a continuous
activity for the Vocational Rehabilitation Services. Literature and displays
concerning vocational rehabilitation services are always available. Professional
staff will discuss the nature of rehabilitation services, eligibility requirements,
purposes, etc. with potential clients on a walk-in as well as appointment basis.
Initial Assessment/Intake/Referral – During the initial contact, a

professional rehabilitation staff will begin to make an initial assessment of the
client’s eligibility and need for further rehabilitation services. A formal
application for services may be taken, and arrangements made for other
professional evaluations to help determine eligibility and to identify specific
services to be offered. When all assessment//evaluation services are complete, and
Individualized Work Plan is jointly prepared with the client outlining all the
services, providers, cost, etc. which Vocational Rehabilitation Services think will
be needed to assist the person with the disability in entering or maintaining
employment. Referrals may be made to other agencies/providers for those
services, which may not be provided directly by Vocational Rehabilitation
Services.
e. The AARP Foundation agrees to contribute to the delivery of the following shared
services in the local Comprehensive One-Stop Center:
Initial Assessment/Intake/Referral – Staff will make an initial assessment
of individuals inquiring about AARP Older Worker Services and based on the
initial assessment may begin the intake and referral process.
Orientation/Informational Services – Staff will provide orientation about
services offered through the One-Stop Center and the AARP Older Workers
Program.
Job Search/Job Placement – Staff will provide assistance in job search
activities to One-Stop Customers and/or AARP Older Worker Program
applicants.
f. Columbus Technical College agrees to contribute to the delivery of the following

shared services in the local Comprehensive One-Stop Center:
Outreach/Recruitment --
Initial Assessment/Intake/Referral – a staff person will be available to
begin the intake and/or referral process for individuals interested in attending
Columbus Technical College and/or receiving other services.
Orientation/Informational Services – a staff person will provide general
information on Columbus Technical College services, including financial
assistance. In addition information on services, such as career counseling, job
services, and financial aid can be accessed electronically via the Internet at
(www.columbustech.org).
g. The Enrichment Services Program agrees to contribute to the delivery of the

Outreach/Recruitment – In addition to posting information about services
available at the One-Stop Center, staff will post information about Enrichment
Services Programs at the One-Stop Center, local Neighborhood Service Centers,
and each of their county service centers. This information will be updated on a
regular basis.
Initial Assessment/Intake/Referral – A staff person will be available to
provide information, initial assessment and/or intake and referral to services
provided by Enrichment Services and/or other partners.
h. The Housing Authority of Columbus agrees to contribute to the delivery of the

Outreach/Recruitment – A Housing Authority staff person will be

available to provide information about the Housing Authority and the services
available at the Comprehensive One-Stop Center. Brochures and other Housing
Authority material will be available in the One-Stop Center Resource Area.
Housing Authority personnel will also participate in any public relations events
scheduled at or by the One-Stop Center.
Initial Assessment/Intake/Referral – The Housing Authority staff person
will be available to make initial assessments of Housing Authority eligibility,
begin the application process for those customers that appear eligible, and make
referrals to other One-Stop services for those customers determined ineligible for
Housing Authority Services and/or desiring other partner services.
Orientation/Informational Services -- The Columbus Housing Authority
will provide a part-time staff person to provide customers with information
gathered from agencies that provide adult literacy services, housing resources,
supportive services, and other services available through the One-Stop Center.
i. The Job Corps agrees to contribute to the delivery of the following shared
services in the local Comprehensive One-Stop Center:
Outreach/Recruitment – The Job Corps Recruiter will be available to

provide information about the Job Corps and the services available at the
Comprehensive One-Stop Center. Brochures and other Job Corps material will
be available in the One-Stop Center Resource Area
Initial Assessment/Intake/Referral – The Job Corps Recruiter will be
available to make initial assessments of Job Corps eligibility, begin the intake
process for those customers that appear eligible, and make referrals to other
One-Stop services for those customers determined ineligible for Job Corps
Services.
j. The Muscogee Department of Family and Children’s Services agrees to

Outreach/Recruitment -- The Muscogee County Department of Family
and Children’s Services will provide speakers as needed, distribute brochures and
flyers and participate in public relations events.
Initial Assessment/Intake/Referral – The Muscogee County Department of
Family and Children’s Services will assist as needed in completion of common
intake forms and the provision of referrals to other applicable services.
Orientation/Informational Services – The Muscogee County Department
of Family and Children’s Services will a part-time staff person to provide
customers with information gathered from agencies that provide adult literacy
services, rehabilitation services, and other supportive services.
9. Benefits Received: The parties agree that the benefits to be derived from
the above services will be:
¾ Increased customer access to programs;
¾ Cost effective and efficient program delivery;
¾ Improved program retention due to a wider array of support for customers;
¾ Greater customer satisfaction;
¾ Non-duplication of services; and
¾ Strengthened relationships among partner agencies.
10. Contributed Resources: Each local partner agency agrees to participate in

the Columbus Career Center and provide the following shared contributions of
staff and other resources as indicated.
a. The Columbus Consolidated Government agrees to contribute the

following staff and other resources to the local One-Stop Center to perform the shared
services described above:
• Staff costs for five WIA staff assigned to the local comprehensive one-
stop center -- $194,948
• Non-personnel costs for utilization by WIA staff assigned to the local
comprehensive one-stop center -- $9,705
• Referral and access to all of services available through the Lower
Chattahoochee Workforce Investment System.
b. The Georgia Department of Labor, Columbus Career Center agrees to

contribute the following staff and other resources to the local One-Stop Center to
perform the shared services described above:
• Referral and access to all services available through the Georgia Department of
Labor.
• Office space and related facility costs for staff of all partner agencies and the use of
copier, fax, other related office equipment, network/internet connections and
computers, and telephone access -- $280,511
• Staff costs for forty-two Georgia Department of Labor, Columbus Career Center
staff that will participate in implementation of the local One-Stop Center for the
Lower Chattahoochee Workforce Investment Area -- $1,661,208
c. The Muscogee County School District agrees to contribute the following
staff and other resources to the local One Stop Center to perform the shared services
described above:
• Staff costs for one part-time staff person assigned to the local
comprehensive one-stop center $1,300
• Non-personnel costs for utilization by staff assigned to the local comprehensive
one-stop center -- $262
• Referral and access to all of services available through the Lower Chattahoochee
d. The Georgia Department of Labor, Vocational Rehabilitation Services

agrees to contribute the following staff and other resources to the local One-Stop
Center to perform the shared services described above:
• Staff costs for one part time Account Representative and/or
Rehabilitation Counselor assigned to the local comprehensive one-stop center --
$7,452
• Non-personnel costs for utilization by staff assigned to the local comprehensive
one-stop center -- $210
• Referral and access to all of services available through the Lower Chattahoochee
e. The AARP Foundation Older Workers Program agrees to contribute the

following staff and other resources to the local One-Stop Center to perform the shared
services described above:
• Staff costs for one part time person assigned to the local comprehensive one-stop
center -- $2,000.
• Referral and access to all of the services available through the Lower
f. Columbus Technical College agrees to contribute the following staff and

other resources to the local One-Stop Center to perform the shared services described
above:
• Staff costs for one part time person assigned to the local comprehensive one-
g. The Enrichment Services Program agrees to contribute the following

staff and other resources to the local One-Stop Center to perform the shared services
described above:
• Non-personnel costs for utilization by staff assigned to the local
comprehensive one-stop center - $5,235
h. The Housing Authority of Columbus agrees to contribute the following

staff and other resources to the local One-Stop Center to perform the shared services
described above:
• Non-personnel costs for utilization by staff assigned to the local
comprehensive one-stop center - $1,040
i. The Job Corps agrees to contribute the following staff and other
resources to the local One-Stop Center to perform the shared services described
above:
• Staff costs for the Job Corps Recruiter on a part-time basis -- $936
• Non-personnel cost for utilization by the Job Corps Recruiter and other partner
staff assigned to the One-Stop Center -- $500
Chattahoochee Workforce Investment System
j. The Muscogee County Department of Family and Children’s Services

agrees to contribute the following staff and other resources to the local One Stop
Center to perform the shared services described above:
• Staff cost for one part-time staff person -- $2,987
• Non-personnel cost for utilization by the DFCS staff and other partner staff
assigned to the One-Stop Center -- $360
11. Resource Allocation:
The parties named below enter into this Agreement in good faith on behalf of their
corresponding organizations and stakeholders.
__________________________________________ _________
Lower Chattahoochee Workforce Investment Board Date
________________________________ _________
Columbus Consolidated Government Date
________________________________ _________
Georgia Department of Labor Date
________________________________ ____________
Vocational Rehabilitation Services Date
________________________________ _________
Columbus Technical College Date
________________________________ _________
Enrichment services Program Date
________________________________ _________
Housing Authority of Columbus Date
________________________________ _________
AARP Date
________________________________ _________
Muscogee County School District Date
________________________________ _________
Muscogee County Department Date
Of Family and Children’s Services
________________________________ _________
Local Job Corp Contractor (DESI) Date
Attachment C
PY2007-PY2008 Performance Targets
Local Area Name: Lower Chattahoochee Area (Area 14)

To Be Submitted at a Later Date
Performance PY2007 PY2008

Measures Target Target
Customer Satisfaction Index
Participants – ACSI Score
Employers – ACSI Score
Entered Employment Rate

Adults
Dislocated Workers
Older Youth
Retention Rate
Adults
Dislocated Workers
Older Youth
Younger Youth
Earnings Gain/Replacement Rate

Adults
Dislocated Workers
Older Youth
Credentials Rate
Adults
Dislocated Workers
Older Youth
Younger Youth Diploma/GED Rate
Younger Youth Skills Attainment Rate

Attachment D
Local Area Assurances
PY 2007 - 2008
Local workforce areas must ensure that area staff, contractors and partners are accountable to all state and
federal laws, regulations and policies. By signatures on the local Workforce Plan, the area assures the state that
the following provisions will be met for PY 2007 - 2008:
1. Policies and procedures will be developed for soliciting and contracting with training providers for adult
and dislocated worker training services that are not part of the Individual Training Account (ITA)
system. [WIA Sec. 118 (b)(9)]
2. Policies and procedures will be developed for identifying and competitively procuring youth activity
providers. Policies will include evaluation criteria used and desired program elements, as required by
WIA. [WIA Sec. 118 (b)(9)]
3. Memoranda of Understanding (MOUs) have been established between the local Workforce Investment
Board and: a) all required WIA partners; and b) other partners participating in the local One-Stop
system. [WIA Sec. 118 (b)(2)(B)] The MOUs will be considered part of the area's comprehensive WIA
plan and will be available locally for review upon request.
4. Area staff, partners and subcontractors will comply fully with the nondiscrimination and equal
opportunity provisions of the following laws:
• Section 188 of the WIA, which prohibits discrimination against all individuals in the United States
on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief,
and against beneficiaries on the basis of either citizenship/status as a lawfully admitted immigrant
authorized to work in the United States or participation in any WIA Title I-financially assisted
program or activity;
• Title VI of the Civil Rights Act of 1964, as amended, which prohibits discrimination on the bases of
race, color and national origin;
• Section 504 of the Rehabilitation Act of 1973, as amended, which prohibits discrimination against
qualified individuals with disabilities;
•
• The Age Discrimination Act of 1975, as amended, which prohibits discrimination on the basis of
age; and
• Title IX of the Education Amendments of 1972, as amended, which prohibits discrimination on the
basis of sex in educational programs.
5. No funds received under the WIA will be used to assist, promote or deter union organizing. [WIA
Sec.181 (b)(7)]
6. The local Workforce Investment Board assures that all awards of federal and state funds shall be
accounted for using generally accepted accounting principles, and treated in accordance with federal
cost principles that apply to the type of entity receiving funds, including OMB Circular A-87 for units of
state or local government; A-21 for institutions of higher learning; A-122 for private, non-profit
organizations; and 48 CFR, Part 31 for private, for-profit organizations.
7. The local Workforce Investment Board assures that audits of covered organizations shall conform to the
federal Single Audit Act and OMB Circular A-133.
8. The area's financial management system will satisfactorily account for and document the receipt and
disbursement of all WIA funds. Further, effective internal controls in place will safeguard assets and
ensure their proper usage (including property location and usage). [WIA Sec. 184 (a)(1)]
9. The local area's financial system will permit the tracking of program income and potential stand-in
costs. [WIA Sec. 185 (f)(1)&(2)]
10. The local area will prepare and submit required financial reports in a timely manner, and WIA
operations funded wholly or in part with state and/or federal funds will maintain financial and program
records with all supporting documents for at least three years from the date of submission of the closeout
reports for each program. [WIA Sec. 185 (e)(1)]
11. Any information or records concerning an individual or employing unit obtained by the Georgia
Department of Labor in the administration of the Employment Security Law or other federally funded
programs for which the department has responsibility are, by law, private and confidential [O.C.G.A.
34-8-120 et seq.]. The area agrees to abide by all state and federal laws, rules and regulations regarding
the confidentiality of such records. There are criminal sanctions for unauthorized release of such
information. The area further agrees not to divulge any private or confidential information concerning
any individual or employing unit to any unauthorized person without the informed consent of both the
individual employee and the related employing unit, or, when applicable, of a particular customer. The
Georgia Open Records Act requires government agencies and their private contractors to allow
inspection of "public records" by citizens who request such inspection [O.C.G.A. 50-18-70 et seq.].
Georgia Department of Labor information and records on individuals and employing units described
above are exempt from the disclosure requirements of the Georgia Open Records Act. The area agrees to
fully comply with the Georgia Open Records Act, which may require a timely written response (within
three days of the inspection request) denying inspection of such records and stating the applicable
statutory authority for denying the request.
12. Local areas will comply with the security and privacy standards of Public Law 104-191 - the Health
Insurance Portability and Accountability Act of 1996.
13. Veterans and other qualified persons will be provided priority in all USDOL-funded workforce
services in accordance with the Jobs for Veterans Act (P.L. 107-288), (38 USC 4215).
14. Migrant and seasonal farmworkers will be provided the same range and quality of services as non-
migrants, and equity of service will be afforded to migrant and seasonal farmworkers in all labor
exchange services provided in the area. [20 C.F.R., Part 653]
15. Local areas will comply with section 101 of Public Law 109-149 which, limits the salary and bonus
compensation for individuals who are paid by funds appropriated to the Employment and
Training Administration and provided to recipients and sub-recipients.
ATTACHMENT E
GRIEVANCE PROCEDURE
LOWER CHATTAHOOCHEE WORKFORCE INVESTMENT BOARD
WORKFORCE INVESTMENT AREA 14
LOCAL GRIEVANCE PROCEDURES

UNDER
WORKFORCE INVESTMENT ACT
Scope of Review: All applicants, clients, WIA funded employees or recipients of WIA funds, One-Stop partners, and other interested parties affected
by the local Workforce Investment System, who allege violations of the Workforce Investment Act, regulations, grants, or other
agreements/contracts (other than complaints of discrimination) will use these procedures.
All applicants, customers, WIA-funded employees or recipients of WIA funds, One-Stop partners, and other interested parties affected by the local
Workforce Investment System, will be advised of their rights to file complaints or grievances under these procedures. In cases of WIA-funded work-
related activities, procedures established by the employing agency will be used, if so designated.
Types of Complaints/Grievances:
Terms and Conditions of Employment: Complaints involving terms and conditions of employment as alleged by WIA-funded staff will be
processed and exhausted under the employing agency=s established procedures prior to submitting a complaint in accordance with these
procedures.
Bidders: Bidders wishing to file a complaint must have their complaint addressed under the administrative dispute procedures established
by the Lower Chattahoochee Workforce Investment System prior to submitting such complaints in accordance with these procedures.
(Such complaints may be filed only if the complaint is based on a violation of the Workforce Investment Act, federal and State regulations,
and local procurement requirements and/or procedures).
Labor Standards Violations: Complaints alleging violations under Subpart F, Section 667.600, Workforce Investment Act; Final Rules,
shall use these procedures, or choose to submit grievances to a binding arbitration procedure, if a collective bargaining agreement covering
the parties to the grievance so provides.
Public Schools: Grievances which pertain to disciplinary actions of teachers or students, grading policy, or teacher employment contracts,
will be handled by the grievance procedures outlined in 20-2-1160, Official Code of the State of Georgia. Grievances which pertain to the
terms of contracts between the school and the Workforce Investment System shall be handled by these procedures.
When to File: All complaints, except those alleging fraud, criminal activity, discrimination on the basis of race, color, religion, sex, handicap,
national origin, political affiliation, or belief, must be filed within one (1) year of the occurrence of the action upon which such complaints are based.
What to File: All complaints must be in writing, and shall contain the following: (1) the full name, telephone number [if any], and address of the
person making the complaint; (2) the full name and address of the respondent against whom such complaint is made; (3) a clear and concise
statement of the facts, including pertinent dates, constituting the alleged violation; (4) the provision of the Act, regulations, grant, or other agreements
under the Act believed to have been violated, if known; and (5) relief requested.
Where to File: All complaints shall be delivered to the Columbus Consolidated Government Annex, Job Training Division, Post Office Box 1340,
420 Tenth Street (1st floor), Columbus, Georgia 31902-1340. Attention: Director, Job Training Division.
Local Resolution: Reasonable effort shall be made to resolve all complaints and grievances filed at the local level. A request for resolution of a
complaint or grievance will be considered to have been filed when the reviewing authority, or his/her designee, has received the written statement
from the complainant. Written statement must contain sufficient facts and arguments necessary to evaluate the complaint. Written acknowledgment
shall be made by the reviewing authority within ten (10) days of receipt of the complaint/grievance.
Grievance Hearing: Should such complaint/grievance necessitate a hearing, reasonable notice will be given to both parties by registered or certified
mail, or hand delivered with means of documenting verification of receipt by affected parties. Such notice will contain: 1) time, date, and place of
hearing; 2) specific charges involved; 3) right of both parties to be represented by legal counsel; 4) right to present evidence (both written and thru
witnesses); 5) reference to the particular sections of the Act, regulations, subgrant, or other contract under the Act involved; 6) statement of the
authority and jurisdiction under which the hearing is to be held; 7) statement of the right of each party to cross examination; and, 8) the right to an
impartial decision maker who has not been directly involved in the events from which the complaint arose.
If either party to the complaint is aware of facts or circumstances that put the hearing officer=s independence or impartiality in question, the
appointing body will be notified immediately.
Selection of Hearing Officer: The hearing officer shall:
∃ have complete independence in obtaining facts and making decisions, and must be in a position to render decisions that are both fair
and impartial; and,
∃ not be a subordinate of the Grant Administrator involved in administering the program and is not involved in the matter that gives
rise to the grievance.
The hearing officer may be a member of the Workforce Investment System who has no direct or indirect involvement in the matter which
gives rise the grievance.
Decisions: Final decisions will be rendered by the Director, Job Training Division, or his/her designee, except in cases that result
in a hearing. Final decisions of such hearings shall be rendered by the appointing hearing officer.
A request for review by the State level may be made if a decision is not received by the complainant within sixty (60) days of
filing, or if the decision rendered is unsatisfactory.
Appeal to State Level:
If a complainant does not receive a decision within sixty (60) days of the date of filing of his/her complaint, or receives a decision
that is unsatisfactory to the complainant, he/she has a right to request review of the complaint by the Governor. The request for
review shall be filed within ten (10) days of receipt of the adverse decision(s) or ten (10) days from the date on which the
complainant should have received a decision. Such a request shall be submitted to the Commissioner, Georgia Department of
Labor, 148 International Blvd, NE, Suite 600, Atlanta, Georgia 30303. The Government, or designee, shall conduct a review of
the complaint and issue a decision within sixty (60) days from the date of receipt of the review request. The decision rendered
by the Governor, or his designee, will be final.
Federal Review: Should the Governor, or his designee, fail to provide a decision within the established time frame, the
complainant may request a determination as to whether reasonable cause exist to believe the Act, or its regulations, have been
violated. Such request shall be submitted to the Secretary, U.S. Department of Labor, Washington DC 20210, Attn: ASET.
within ten (10) days of the date the Governor=s decision should have been issued. The Secretary shall act within 120 days.
Except for complaints arising under WIA Section 184(f) or Section 188, grievances or complaints made directly to the Secretary
will be referred to the appropriate State or local area for resolution in accordance with this section, unless the parties are notified
that the Department of Labor will investigate the grievance under the procedures at 667.505.
Discrimination: Complaints involving any type of discrimination must be filed directly with the U.S. Department of Labor
within 120 days of the occurrence. Questions about or complaints alleging a violation of the nondiscrimination provisions of
WIA Section 188, may be directed or mailed to the Director, Civil Rights Center, U.S. Department of Labor, Room N4123, 200
Constitution Avenue, NW, Washington, DC 20210, for processing.
Nothing precludes a grievant or complainant from pursuing a remedy authorized under another Federal, State, or local law.
∃ Special Procedure for Complaints of Discrimination on Basis of Disability
Complaints pertaining to discrimination on the basis of handicap must be filed within 180 days of the occurrence,
and must be processed by the State within sixty (60) days of filing a grievance. If a complaint in such case does
not receive a decision, or receives an adverse decision from the State, an appeal may be filed with the U.S.
Department of Labor, Directorate of Civil Rights. Such an appeal must be filed within thirty (30) days of receipt
of the adverse decision, or within ninety (90) days of the original filing.
Forms necessary to file the complaint may be picked up from the Office of the Job Training Division, Columbus Consolidated
Government Annex, Post Office Box 1340, 420 Tenth Street (1st floor), Columbus, Georgia 31902.
Certification:
I certify that I have read and understand the Grievance Procedure established for Workforce Investment Area 14, and that a copy
of same has been provided to me on the date identified below.
_________________________________________________ _________________________________________
Signature Date
ATTACHMENT F
LOCAL AREA ITA POLICY
LOWER CHATTAHOOCHEE WORKFORCE INVESTMENT AREA (AREA 14)
INDIVIDUAL TRAINING ACCOUNT (ITA) POLICY AND PROCEDURES
An adult or dislocated worker determined for WIA funded services may select a provider
fro the State approved Eligible Provider Listing (EPL) after consultation with a WIA
career advisor. If a customer receives career advisement and support services and the
program of study is funded by grant funds (PELL, HOPE Scholarship, HOPE Grant,
TANF, etc), the Individual Training Account (ITA) Policy will apply. The following
policies are used to establish local parameters for service.
Policies:
1. Training must be in occupational areas identified in the local WIA Plan as

growth/demand occupations or documentation of employment prospects for
occupational areas not listed in the Plan must be provided.
2. Training must result in an employment wage sufficient to attain self-sufficiency

without the aid of public assistance.
3. Training must be at least 12-quarter hours (full time student) per week to
accommodate existing Unemployment Insurance requirements. Exceptions to
this policy may be approved, in writing, on a case-by-case basis.
4. Programs should not exceed 104 training weeks. Exceptions to this policy may
be approved on a case-by-case basis and requests should include evidence that
financial support is available during extended training periods.
5. In general, all training programs must be within a reasonable commute of the

WIA local area that may include out-of-the area and out-of-state training
institutions. Out-of-the-area training programs that are not within commuting
distance to the local WIA area may be approved on a case-by-case basis. All
approved training must be located within the contiguous United States.
6. All applicants must apply for, at a minimum, the PELL Grant and/or HOPE
Scholarship/Grant Programs. Depending on the need and availability of WIA
funding, PELL, HOPE, and/or other grant funds may be combined with WIA
funds to cover total expenses.
7. WIA funding may be provided for college level and post baccalaureate
instructions only if all of the following conditions have been met:
a) The customer must be accepted into a diploma or degree program, and

the course of study must be occupational specific (i.e. radiology
technician, accounting, teacher certification). No funds shall be approved
for general academic programs (i.e. General Studies, Bachelor of
Business Administration, Bachelor of Arts, etc.) However, exceptions to
these requirements may be granted on a case-by-case basis with the
written approval of the Director, Job Training Division.
b) Total course of study will take no longer than 104 training weeks to
complete and be a diploma or degree program.
c) The customer must demonstrate that he/she has the financial resources
to attend long-term training.
8. ITAs may be utilized for expenses related to training, including but not limited to
the following: books, tuition and fees, supplies, tools, uniforms and shoes,
certification fees, licensing fees, testing fees, drug testing for entrance into
training, medical requirements for training entrance, etc.
9. Customers accepted on a provisional basis may receive assistance on a case-

by-case basis.
10. ITAs will not be used for payment of late fees caused by customer error or delay.
The customer will be responsible for these fees, as he/she is responsible for
other fines or penalties.
11. ITAs will not be used for application fees. These are the responsibility of the
customer.
12. The Lower Chattahoochee Workforce Investment Board has established the
following financial and duration limitations:
a) WIA financial limitations shall be set at a maximum of $3,000 per training
year (52 training weeks).
b) The maximum WIA duration shall be for two training years (104 training
weeks).
c) These limitations apply to the cost of books, tuition and fees, supplies,
tools, uniforms and shoes, certification fees, licensing fees, testing fees,
drug testing for entrance into training, medical requirements for training
entrance, etc., necessary for successful participation in the training
program/course of study.
d) The Director, Job Training Division may approve an ITA, which exceeds
the above cited limits, on a case-by-case basis.
If the cost of training exceeds funding limitation guidelines, career advisors

should assist in developing a financial plan to cover total costs of training.
Customers shall not be required to apply for or access student loans, or incur
personal debt as a condition of participation.

Department of Labor: Lchatt

Transféré par

Informations du document

Description originale:

Titre original

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Department of Labor: Lchatt

Transféré par

Droits d'auteur :

Formats disponibles

Lower Chattahoochee Workforce Area

Comprehensive Local WIA Plan

Lower Chattahoochee Workforce Area, Local Area 14

Jim Wetherington, Mayor

3. Name of organization administering the grant

Columbus Consolidated Government

Name, Address and Phone Number for Local Area Director

Howard T. Pendleton, Director

Phone: (706) 653-4529

4. Name, address and organization of the Workforce Investment Board Chairperson

Carolyn F. Hugley, Chairperson

One Stop Operator

One-Stop Sites managed by the One-Stop Operator

* Columbus Career Center, Georgia Department of Labor

Chief Local Elected Official

Local Area Director

Local Workforce Investment Board Chairperson

I. Vision and Goals

Local goals for building this system are:

II. Local Governance

The local workforce system is governed by a Board, known as the Lower

In addition to the Board, subcommittees have been established, to include

The establishment of the subcommittees has enhanced the LCWIB’s

¾ Executive Committee: It shall be the responsibility of the Executive

Members of the Executive Committee shall be comprised of the

With the possibility of a partner representative being selected as

¾ Program Committee: It is the responsibility of this Committee, in

The LCWIB Chairperson shall appoint a chairperson for this

¾ Evaluation/Selection Committee: It is the responsibility of this

The LCWIB Chairperson shall appoint a chairperson for this

¾ Monitoring/Oversight Committee: It shall be the responsibility of this

The LCWIB Chairperson shall appoint a chairperson for this

¾ Budget and Finance Committee: It shall be the responsibility of this

Establish of these committees with a cross-section of Board members will

The Lower Chattahoochee Workforce Investment Board has adopted the

Whenever a potential conflict of interest arises in the conduct of business,

Should a determination be made that a conflict of interest exists, the

With the Comprehensive One-Stop being at the Columbus Career Center

In the Joint Agreement of the Local Elected Officials, the Mayor,

a. Assisting the Chief Elected Official in developing a roster of possible appointees to

The Columbus Consolidated Government has delegated primary

As a subpart of the local Workforce Investment Board, the Youth Council

The Youth Council will oversee the establishment of community-wide

III. Plan Development and Implementation

Region 8, comprised of Local Workforce Areas 14 and 15, combined

The process of creating a Workforce Development Strategy for Region 8

a. Workforce Profile – The Consultant provided an extensive

c. Workforce Needs and Expectations – This step summarized the

d. Assessment of Current Recruiting Efforts -- As part of the Regions

e. Workforce Development Strategy – The results of the identified

Since the implementation of WIA, the LWIB and/or Administrative Entity

The ‘Workforce Profile’ portion of the strategic planning activities

When the actual employment by sector is examined, the shift from a

The Area 14 Workforce Profile contained in the Workforce

Long Term Industry Projections provided by the Georgia Department

The Base Realignment and Closure (BRAC) 2005 became law in

In addition, to the effects of BRAC on the region, a major automotive

In the Manufacturing sector “Textile Mills accounted for the most

The current economic slow-down, particularly in the Lower

However, growth in the Services and Retail Trade sectors is expected to

Employment in Computer and mathematical occupations is expected

According to the Bureau of Economic Analysis, 1999 Average Annual