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use-case realizations to describe the internal workflow for each impacted process. What to show team members Standard Complementary tools Business modeling extension to the UML Use-case analysis, system use case Business Use-Case Description Template (see the Templates chapter) Activity diagram Alternatives Structured Analysis: DFDs (as alternative to business use-case diagram); block diagram and flowcharts (for diagramming workflow, as alternatives to UML activity diagrams) BPMN: BPDs (as alternatives to UML activity diagrams) Full set of tools and symbols.
Figure 4.30: Business use-case diagram example: Business processes and actors impacted by new
rewards program. Notes on Figure 4.30 : Figure 4.30 is an example of a business use-case diagram, depicting an overview of the business processes and roles impacted by a project to introduce a new rewards programan Entertainment Rewards Card (ERC) that earns points towards entertainment events when used for purchases.
Figure 4.31: Symbol Glossary: Business Use-Case Diagram Notes on Figure 4.31: The figure contains the following modeling elements: Business actor: (Depicted as a stick-figure, with a slash drawn through the head.) An entity external to the business, such as a customer, a supplier, or an external IT system. (See Figure 4.32.)
Figure 4.32: Business actor Communication: Also referred to in the UML as a Communication Association. (Depicted as a solid line between an actor [business actor, worker, etc.] and a business use case, with optional open arrowhead.) Indicates that the actor interacts with the business area over the course of the business use case or works internally to carry it out. If the actor at one end of the communication is the primary actor (initiator) of the business use case, the communication should have an arrowhead away from the primary actor toward the business use case. If the actor is a supporting actor, the arrowhead should point from the business use case to the actor. (See Figure 4.33.)
Figure 4.33: Communication Business use case: (Depicted as an oval with a slash drawn through one end.) An interaction with a business area, business service, or business process. (See Figure 4.34.)
Figure 4.34: Business use case Worker: (Depiction is non-standard; shown in Figure 4.35 as a stick figure enclosed in a circular arrow.) Indicates an organizational unit or role within the business area that participates in implementing a business process.
Figure 4.35: Worker System actor: (Depiction is non-standard; format shown in Figure 4.36 uses the class symbol, and a user-defined stereotype <<system actor>>.) Indicates an external IT system.
Figure 4.36: System actor System-level actor: (Not shown on symbol glossary; depicted as a stick figure.) A business use-case diagram may also include a system-level actor to represent an actor (human or technology) that interacts with the IT system. (See Figure 4.37.)
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