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Call to order
Dr. Joseph Sweere called the meeting to order at 1:01 p.m. Department staff members and guests
were introduced. The panel has a new alternate member, Lucena Slaten, representing labor.
Lucena’s background is in safety and health in the airline industry; her primary focus was
ergonomics. She’s currently involved in safety at the National Safety Council and attends its
caucuses twice a year. Panel members were then introduced.
Carl asked why the maximum payment is limited only to the 11-county metropolitan area and is
not statewide. Patricia indicated that in the 11-county area there are multiple hospitals that are
available, whereas in greater Minnesota the density of that population doesn’t allow for much
competition. There was also a study done by State Fund Mutual that clearly indicated that in the
metro area for the same type of services, the variation from one hospital to another hospital could
be as much as 50 percent.
– We just had another external stakeholder meeting on the data-driven work comp system. A
concept report is being drafted and should be completed by the end of May. The governor’s
budget allows for additional dollars for this project.
– On the pay-for-performance project, there have been meetings for health care providers and
insurers to review this concept. A couple of major items that are being looked into include
financial or administrative incentives, quality, performance goals, measurements and
certifications.
Rehabilitation forms
At the most recent meeting, the panel was asked what issues it would like to address within the
next year. Members mentioned rehabilitation forms. As such, the following forms were
discussed:
– Disability Status Report;
– Rehabilitation Rights and Responsibility of the Injured Worker;
– Rehabilitation Consultation Report;
– R-2 Rehabilitation Plan;
– R-3 Rehabilitation Plan Amendment;
– Plan Progress Report;
– On-the-job Training Plan;
– Retraining Plan;
– R-8 Notice of Rehabilitation Plan Closure;
– Rehabilitation Request; and
– Rehabilitation Response.
When discussing the Disability Status Report form, Meg asked how often rehabilitation
consultation waivers are granted. John deferred to Jeanne Gehrman, who agreed to
provide an accurate count at the next panel meeting.
Sue Mauren asked how often requests go to mediation as a result of parties checking the box that
indicates willingness to mediate the disputed issues. John indicated if parties desire mediation
services, they usually don’t go through this process. They usually call the department, indicating
they want mediation. Meg asked what the timeline is from the filing of a Rehabilitation Request
form until an administrative conference is scheduled. Patricia said that we will report on it at the
next meeting, as well as how quickly the Decision and Order is served and filed. John indicated
that within the past eight months, Benefit Management Resolution (BMR) has hired six new
dispute prevention and resolution specialists to help increase handling of administrative
conferences and mediation sessions. All of the new hires are attorneys. There are now 12 full-
time specialists handling administrative conferences, mediations and phones. Specialists try to
mediate informally by getting issues resolved as soon as possible. Patricia indicated an effort is
being made to increase and market DLI's mediation services. A brochure has been published and
the department published benefits of mediation in COMPACT. A survey was recently completed
that was conducted during all of our conferences and mediations to receive input regarding
satisfaction with our processes.
Carl noticed some wording on the forms is not consistent, such as average weekly wage, average
wage and pre-injury wage. Which one should it be? He also indicated some forms include a
disclaimer and some don’t. Patricia said these are just some of the reasons the forms are being
looked at. She asked the panel to identify forms it they would like to discuss at the next meeting.
It was decided that the following forms will be discussed:
– R-2 Rehabilitation Plan;
– R-3 Rehabilitation Plan Amendment;
– R-8 Notice of Rehabilitation Plan Closure; and
– Rehabilitation Consultation Report.
Joseph asked that when there is a stipulated settlement, do the QRCs remain a party to that
process and how are they made aware of when the case is settled. John indicated the QRC is a
party to the stipulation for settlement if his/her bills are being addressed as part of that process.
They are not a party otherwise. The employee, attorney or insurer should contact the QRC when
the case is settled. Alissa O'Hara mentioned the QRCs are sometimes kept out of the loop and
may not be aware the case has settled for some period of time. Joseph also asked at what point
the department would go electronic. Patricia indicated electronic data interchange will be
addressed as a part of its data-driven workers’ compensation project. We have to determine
whether we can receive some of the information electronically via e-mail and other forums.
There are a lot of issues that need to be considered, such as Social Security number and security.
Adjournment
Shirley Muelken made a motion to adjourn the meeting and Lucena seconded the motion. The
meeting was adjourned at 2:40 p.m.