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Siemens Enterprise Communications

Release Notes
2
Document Owner: Quaquarini, Sergio Release Notes Version: 2.12

Product Name: OpenScape Desktop Client Personal Edition


(Released for both SIP and HFA providers)

Product Version: V4 R0 Software Release is identified by Version: V4 R0.1.22


Major Release Minor Release Fix Release Hotfix Release

Production Version:
System: File type Iso image exe file OpenScape Desktop Client Personal Edition V4 R0.1.22 Product Item Number / File name Size OSDCPEV4R0.1.22.iso 318.41 MB OSDCPEV4R0.1.22.exe 290.73 MB AL: 5D002C1A ECCN: 5D002ENC3 General Availability:

Export Control Classification Data


Field Trial: eeQS:

Limited Availability:

Notice: This document contains confidential information that is proprietary to Siemens Enterprise Communications GmbH & Co. KG. No part of its contents may be used, copied, disclosed, or conveyed to any party in any manner whatsoever without prior consent.

DECLARATION DATE: DECLARED BY:

Date Corresponding PL-Development Corresponding Test TPL Full Release:

: 2011-10-24 : Lenkiu, Cleiton : Silvrio, Marcus Vinicius Delta Release:

DELIVERABLES:

Abstract: This document provides general information about the release, generics, and other relevant notes for the corresponding product and its correction versions. This document also lists and describes the known issues, restrictions, and workarounds. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG
Siemens Enterprise Communications GmbH & Co. KG Hofmannstr. 51 D-81379 Mnchen Bundesrepublik Deutschland www.siemens-enterprise.com

Release Note

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[ODC-PE V4 R0.1.22]
SEN VA

Table of Contents
1 HISTORY OF CHANGE ............................................................................................................................... 4 1.1 1.2 1.3 2 HISTORY OF CHANGE (RELEASE NOTES) ................................................................................................... 4 RELEASE NOTES HISTORY ........................................................................................................................ 5 PRODUCT VERSION HISTORY..................................................................................................................... 5

IMPORTANT INFORMATION ...................................................................................................................... 6 2.1 INSTALLATION .......................................................................................................................................... 6 2.1.1 Service Manuals ............................................................................................................................. 6 2.1.2 Deviations from Service Manual .................................................................................................... 6 2.1.3 Installation Prerequisites ................................................................................................................ 6 2.1.4 Installation behaviour ..................................................................................................................... 7 2.2 UPGRADE / UPDATE ................................................................................................................................. 7 2.2.1 Service Manual ............................................................................................................................... 7 2.2.2 Deviations from Service Manual .................................................................................................... 7 2.2.3 Update Behavior ............................................................................................................................. 7 2.3 SECURITY CONSIDERATIONS .................................................................................................................... 9 2.3.1 HiSAT ............................................................................................................................................. 9 2.4 SPECIAL SETTINGS AND INSTRUCTIONS ..................................................................................................... 9 2.4.1 Licensing ........................................................................................................................................ 9 2.4.2 Remarks ......................................................................................................................................... 9 2.4.3 Audio devices list ............................................................................................................................ 9 2.4.4 Mobile Registration with OpenStage hardware devices ............................................................ 10 2.4.5 Video ............................................................................................................................................ 10 2.4.6 Local Conversation/Voice Recording ........................................................................................... 11

KNOWN ISSUES ........................................................................................................................................ 12 3.1 RESTRICTIONS ....................................................................................................................................... 12 3.1.1 New or changed restrictions for this current SW Release ........................................................... 12 3.1.2 Restrictions for this Product ......................................................................................................... 12 3.1.3 SIP Provider Restrictions ............................................................................................................. 13 3.1.4 HiPath Provider Restrictions ........................................................................................................ 15 3.1.5 Restrictions for operation with Windows VISTA ........................................................................... 16 3.1.6 Restrictions for operation with Windows 7 ................................................................................... 16 3.2 W ORKAROUNDS / HINTS / TIPS ............................................................................................................... 17 3.2.1 Steps to configure the SIP Provider: ............................................................................................ 17
3.2.1.1 3.2.1.2 3.2.1.3 3.2.1.4 3.2.1.5 Login/Profile ............................................................................................................................................. 17 Connection Type & Main line ................................................................................................................... 18 SIP - Registrar ......................................................................................................................................... 19 SIP - Proxy ............................................................................................................................................... 19 Licensing .................................................................................................................................................. 20

3.2.2
3.2.2.1 3.2.2.2 3.2.2.3 3.2.2.4

Steps to configure the HiPath Provider (HFA): ............................................................................ 21


Login/Profile ............................................................................................................................................. 21 Main Connection ...................................................................................................................................... 22 Network access........................................................................................................................................ 23 Licensing .................................................................................................................................................. 24

3.2.3 4

Setup structure ............................................................................................................................. 25

CHANGES .................................................................................................................................................. 26 4.1 4.2 4.3 NEW IN THIS RELEASE ............................................................................................................................ 26 IMPLEMENTED CHANGE REQUESTS .......................................................................................................... 26 ISSUES RESOLVED ................................................................................................................................. 26

HARDWARE AND SOFTWARE COMPATIBILITY ................................................................................... 31 5.1 5.2 5.3 5.4 HARDWARE REVISIONS ........................................................................................................................... 31 FIRMWARE RELEASES............................................................................................................................. 31 LOADWARE RELEASES ............................................................................................................................ 31 SOFTWARE RELEASES ............................................................................................................................ 31 page 2 (of 35) [ODC-PE V4 R0.1.22]

Release Note

5.5 OPERATING SYSTEMS (INCLUDING SECURITY ALERTS) .............................................................................. 32 5.6 COMPLIANT PRODUCTS (COMPATIBILITY MATRIX) ..................................................................................... 32 5.6.1 SIP only ........................................................................................................................................ 32 5.6.2 HFA only ....................................................................................................................................... 33 6 SERVICE INFORMATION .......................................................................................................................... 34 6.1 MANAGEMENT INFORMATION BASE .......................................................................................................... 34 6.2 LICENSE MANAGEMENT .......................................................................................................................... 34 6.3 REMOTE SERVICEABILITY........................................................................................................................ 34 6.4 PRODUCT AND DIAGNOSTICS STRUCTURE IN G-DMS/ SWS AND ICTS ..................................................... 34 6.4.1 Product Structure ......................................................................................................................... 34 6.4.2 Diagnostics Structure ................................................................................................................... 35 6.5 DIAGNOSTICS REQUIREMENTS ................................................................................................................ 35 6.5.1 Tracing.......................................................................................................................................... 35 7 DOCUMENTATION REFERENCE............................................................................................................. 35

Release Note

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[ODC-PE V4 R0.1.22]

1 History of change
1.1 History of change (Release Notes)
Only development internal!
Version Date Changes Author

1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 1.13 1.14 1.15 1.16 1.17 1.18 1.19 1.20 1.21 1.22 1.23 1.24 1.25 1.26 1.27 1.28 1.29 1.30 1.31 1.32 1.33 1.34 1.35 1.36 1.37 1.38 1.39 1.40 1.41 1.42 1.43 1.44 1.45 1.46 1.47 1.48 1.49 1.50 2.00 Release Note

2008/07/03 2008/08/01 2008/08/06 2008/09/18 2008/11/14 2008/12/02 2008/12/17 2009/01/15 2009/03/18 2009/03/18 2009/03/25 2009/03/31 2009/04/16 2009/06/08 2009/09/14 2009/10/07 2009/11/05 2009/12/18 2010/02/02 2010/02/08 2010/04/01 2010/04/12 2010/04/30 2010/05/21 2010/06/01 2010/06/09 2010/07/19 2010/08/12 2010/08/27 2010/09/30 2010/11/22 2010/12/02 2010/12/02 2010/12/03 2010/12/07 2010/12/15 2010/12/16 2010/12/16 2011/01/11 2011/02/14 2011/03/02 2011/03/02 2011/03/11 2011/03/11 2011/03/25 2011/03/31 2010/11/11

Update for build 170.0 Review RN Review RN with Sales info Released for build V3 R7.17.0 Released for build V3 R100.14.0 Review RN for build V3 R100.14.0 Review RN for build V3 R100.14.0 Released for build V3 R100.14.3 Update for build V3 R100.14.3 Released for build V3 R100.14.8 Released for build V3 R100.14.9 Released for build V3 R100.35.0 Update for build V3 R100.14.9 Released for build V3 R101.20.1 Released for build V3 R102.15.0 Review RN for build V3 R102.15.0 Released for build V3 R102.15.3 Released for build V3 R200.6.3 Released for build V3 R200.8.1 Released for build V3 R200.8.3 Released for build V3 R201.2.2 HotFix Released build V3 R201.2.3 HotFix Released build V3 R201.2.4 HotFix Released build V3 R202.0.2 Review RN for build V3 R202.0.2 Released for build V3 R202.0.3 Released for build V3 R202.0.4 Review RN for build V3 R202.0.4 HotFix Released build V3 R202.0.6 HotFix Released build V3 R202.0.8 Released for build V3 R202.0.9 Review RN for build V3 R202.0.9 Review RN for build V3 R202.0.9 Review RN for build V3 R202.0.9 Review RN for build V3 R202.0.9 Review RN for build V3 R202.0.10 Review RN for build V3 R202.0.10 Review RN for build V3 R202.0.10 HotFix Released build V3 R202.0.11 Review RN for build V3 R202.0.11 Review RN for build V3 R202.0.10 Review RN for build V3 R202.0.11 Review/new RN Format for build V3 R202.0.10 Review/new RN Format for build V3 R202.0.11 Released for build V3 R202.0.13 Review RN for build V3 R202.0.13 Released for build V4 R0.1.5 page 4 (of 35)

Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Arno Fernando Souza Arno Fernando Souza Arno Fernando Souza Sergio Quaquarini Arno Fernando Souza Arno Fernando Souza Arno Fernando Souza Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Arno Fernando Souza [ODC-PE V4 R0.1.22]

2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 2.12

2010/11/11 2010/11/11 2010/12/07 2011/02/07 2011/02/14 2011/03/13 2011/04/26 2011/05/13 2011/05/17 2011/07/08 2011/09/20 2011/10/24

Review RN for build V4 R0.1.5 Review RN for build V4 R0.1.5 Review RN for build V4 R0.1.5 Released for build V4 R0.1.6 Review RN for build V4 R0.1.6 Review RN for build V4 R0.1.6 Review RN for build V4 R0.1.9 (not released) Released for build V4 R0.1.11 Review RN for build V4 R0.1.11 Released for build V4 R0.1.16 Released for build V4 R0.1.19 Released for build V4 R0.1.22

Arno Fernando Souza Arno Fernando Souza Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini Sergio Quaquarini

1.2 Release notes history


Version Date Changes

2.00 2.04 2.08 2.10 2.11 2.12

2010/11/11 2011/02/07 2011/05/13 2011/07/08 2011/09/20 2011/10/24

Released for build V4 R0.1.5 Released for build V4 R0.1.6 Released for build V4 R0.1.11 Released for build V4 R0.1.16 Released for build V4 R0.1.19 Released for build V4 R0.1.22

1.3 Product version history


List of all released Software Versions since Major Software Release (M3), i.e. all Software Releases in PRISMA/SWS having been released within this Product version:
Software version (e.g. Vx[.y] Rm.f.h) Production version (e.g. APS) Date Remarks

V4 R0.1.5 Personal Edition HFA & SIP V4 R0.1.6 Personal Edition HFA & SIP V4 R0.1.11 Personal Edition HFA & SIP V4 R0.1.16 Personal Edition HFA & SIP V4 R0.1.19 Personal Edition HFA & SIP V4 R0.1.22 Personal Edition HFA & SIP

V4 R0.1.5 (40.0.1.0005) PE HFA & SIP V4 R0.1.6 (40.0.1.0006) PE HFA & SIP V4 R0.1.11 (40.0.1.0011) PE HFA & SIP V4 R0.1.16 (40.0.1.0016) PE HFA & SIP V4 R0.1.19 (40.0.1.0019) PE HFA & SIP V4 R0.1.22 (40.0.1.0022) PE HFA & SIP

2010/11/11

General Availability

2011/02/07

General Availability

2011/05/13

General Availability

2011/07/08

General Availability

2011/09/20

General Availability

2011/10/24

General Availability

Release Note

page 5 (of 35)

[ODC-PE V4 R0.1.22]

2 Important Information
2.1 Installation
2.1.1 Service Manuals
Prepare your desktop personal computer by performing the following tasks: 1. Ensure the pre-installation requirements are met. 2. Install the OpenScape Desktop Client Personal Edition. 3. Setup your SIP/HFA phone, if you have one. 4. Configure the OpenScape Desktop Client Personal Edition for the First Time. For more detailed information, please consult chapter 2 in OpenScape Desktop Client Personal Edition Installation and User Guide file.

2.1.2 Deviations from Service Manual


Installation Please start the software with "setup.exe" in the root directory of the CD. It is absolutely necessary to close all other running applications before installing or updating OpenScape Desktop Client Personal Edition, otherwise the installation or update might fail. Access rights For installing you need administration rights.

2.1.3 Installation Prerequisites


Before installing OpenScape Desktop Client Personal Edition all other applications must be closed. For installing you need administration rights. Microsoft Windows Installer 3.1 1) Microsoft .NET Framework 2.0 SP2 Microsoft Visual C++ 2005 SP1 Microsoft WSE 2.0 SP3 Runtime 2) Microsoft DirectX End-User Runtime - August 2007 or later

Additional requirements for video: Microsoft DirectX, Version 9.0c or later


1)

OpenScape Desktop Client requires .NET Framework 2.0 SP2 installed on the target system. .NET Framework 2.0 SP2 is only available within the .NET Framework 3.5 SP1 installation package. Due to the significant size of the full package of .NET Framework 3.5 SP1 the .NET Framework installation package is not delivered with the installation package of OpenScape Desktop Client. Please download the version from Microsofts Download Center and install it prior to the installation of OpenScape Desktop Client. The OpenScape Desktop Client setup only performs a check of the installed .NET Framework version. In case no sufficient version of .NET Framework is discovered the OpenScape Desktop Client setup will fail with an appropriate message. OpenScape Desktop Client requires DirectX End-User Runtime from August 2007 or later installed on the target system. Please use the web installer or the full download of the current version in Microsofts Download Center to install it prior to the installation of OpenScape Desktop Client. The OpenScape Desktop Client setup only performs a check of the installed DirectX End-User Runtime version. In case no sufficient version of DirectX End-User Runtime is discovered the OpenScape Desktop Client setup will fail with an appropriate message.

2)

Release Note

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[ODC-PE V4 R0.1.22]

2.1.4 Installation behaviour


A new mandatory windows installer property INTEGRATIONWC was introduced to control the installation of the integrated WebClient. In case of silent installation/upgrade (without usage of setup.exe) the administrator has to set INTEGRATIONWC manually to: - none (for OpenScape Desktop Client Personal Edition). Detailed information regarding silent installation is provided in the mass rollout documentation.

2.2 Upgrade / Update


2.2.1 Service Manual
So far there is no individual Service Manual file. The information about it is included on Installation and User Guide file.

2.2.2 Deviations from Service Manual


None.

2.2.3 Update Behavior


Basically you have 2 ways to execute an update: 1) Via OpenScape Desktop Client Personal Edition settings; 2) Via executing directly the new version/build, replacing the previously version. For more detailed information, please consult chapter 3.1.5.1 Program Update in OpenScape Desktop Client Personal Edition Installation and User Guide file. For update, administrator rights are required. All configuration data are saved in a version-independent folder during an update. Important information: - Update functionality from optiClient 130 to OpenScape Desktop Client Personal Edition is not supported. - Uninstall optiClient 130 before install OpenScape Desktop Client Personal Edition. - User data of optiClient 130 can not be used in OpenScape Desktop Client Personal Edition. - Please configure the Personal Edition during the first start up.

SIP Supported update versions: Build 3.R100.14.0003 (V3.1R0.14.3) to Build 3.R100.14.0009 (V3.1R0.14.9) Build 3.R100.14.0009 (V3.1R0.14.9) to Build 3.R101.20.0001 (V3.1R1.20.1) Build 3.R101.20.0001 (V3.1R1.20.1) to Build 3.R102.15.0000 (V3.1R2.15.0) Build 3.R102.15.0000 (V3.1R2.15.0) to Build 3.R102.15.0003 (V3.1R2.15.3) Build 3.R102.15.0003 (V3.1R2.15.3) to Build 3.R200.6.0003 (V3.2R0.6.3) Build 3.R200.6.0003 (V3.2R0.6.3) to Build 3.R200.8.0001 (V3.2R0.8.1) Build 3.R200.8.0001 (V3.2R0.8.1) to Build 3.R200.8.0003 (V3.2R0.8.3) Release Note page 7 (of 35) [ODC-PE V4 R0.1.22]

Build 3.R200.8.0003 (V3.2R0.8.3) to Build 3.R201.2.0002 (V3.2R1.2.2) Build 3.R201.2.0002 (V3.2R1.2.2) to Build 3.R201.2.0003 (V3.2R1.2.3) Build 3.R201.2.0003 (V3.2R1.2.3) to Build 3.R201.2.0004 (V3.2R1.2.4) Build 3.R201.2.0004 (V3.2R1.2.4) to Build 3.R202.0.0002 (V3.2R2.0.2) Build 3.R202.0.0002 (V3.2R2.0.2) to Build 3.R202.0.0003 (V3.2R2.0.3) Build 3.R202.0.0003 (V3.2R2.0.3) to Build 3.R202.0.0004 (V3.2R2.0.4) Build 3.R202.0.0004 (V3.2R2.0.4) to Build 3.R202.0.0006 (V3.2R2.0.6) Build 3.R202.0.0006 (V3.2R2.0.6) to Build 3.R202.0.0008 (V3.2R2.0.8) Build 3.R202.0.0008 (V3.2R2.0.8) to Build 3.R202.0.0009 (V3.2R2.0.9) Build 3.R202.0.0009 (V3.2R2.0.9) to Build 3.R202.0.0010 (V3.2R2.0.10) Build 3.R202.0.0010 (V3.2R2.0.10) to Build 3.R202.0.0011 (V3.2R2.0.11) Build 3.R202.0.0011 (V3.2R2.0.11) to Build 3.R202.0.0012 (V3.2R2.0.13) Build 3.R202.0.0013 (V3.2R2.0.13) to Build 40.0.1.0005 (V4 R0.1.5) Build 40.0.1.0005 (V4 R0.1.5) to Build 40.0.1.0006 (V4 R0.1.6) Build 40.0.1.0006 (V4 R0.1.6) to Build 40.0.1.0011 (V4 R0.1.11) Build 40.0.1.0011 (V4 R0.1.11) to Build 40.0.1.0016 (V4 R0.1.16) Build 40.0.1.0016 (V4 R0.1.16) to Build 40.0.1.0019 (V4 R0.1.19) Build 40.0.1.0019 (V4 R0.1.19) to Build 40.0.1.0022 (V4 R0.1.22)

HFA Supported update versions: Build 3.R100.14.0008 (V3.1R0.14.8) to Build 3.R100.14.0009 (V3.1R0.14.9) Build 3.R100.14.0009 (V3.1R0.14.9) to Build 3.R101.20.0001 (V3.1R1.20.1) Build 3.R101.20.0001 (V3.1R1.20.1) to Build 3.R102.15.0000 (V3.1R2.15.0) Build 3.R102.15.0000 (V3.1R2.15.0) to Build 3.R102.15.0003 (V3.1R2.15.3) Build 3.R102.15.0003 (V3.1R2.15.3) to Build 3.R200.6.0003 (V3.2R0.6.3) Build 3.R200.6.0003 (V3.2R0.6.3) to Build 3.R200.8.0001 (V3.2R0.8.1) Build 3.R200.8.0001 (V3.2R0.8.1) to Build 3.R200.8.0003 (V3.2R0.8.3) Build 3.R200.8.0003 (V3.2R0.8.3) to Build 3.R201.2.0002 (V3.2R1.2.2) Build 3.R201.2.0002 (V3.2R1.2.2) to Build 3.R201.2.0003 (V3.2R1.2.3) Build 3.R201.2.0003 (V3.2R1.2.3) to Build 3.R201.2.0004 (V3.2R1.2.4) Build 3.R201.2.0004 (V3.2R1.2.4) to Build 3.R202.0.0002 (V3.2R2.0.2) Build 3.R202.0.0002 (V3.2R2.0.2) to Build 3.R202.0.0003 (V3.2R2.0.3) Build 3.R202.0.0003 (V3.2R2.0.3) to Build 3.R202.0.0004 (V3.2R2.0.4) Build 3.R202.0.0004 (V3.2R2.0.4) to Build 3.R202.0.0006 (V3.2R2.0.6) Build 3.R202.0.0006 (V3.2R2.0.6) to Build 3.R202.0.0008 (V3.2R2.0.8) Build 3.R202.0.0008 (V3.2R2.0.8) to Build 3.R202.0.0009 (V3.2R2.0.9) Build 3.R202.0.0009 (V3.2R2.0.9) to Build 3.R202.0.0010 (V3.2R2.0.10) Build 3.R202.0.0010 (V3.2R2.0.10) to Build 3.R202.0.0011 (V3.2R2.0.11) Build 3.R202.0.0011 (V3.2R2.0.11) to Build 3.R202.0.0012 (V3.2R2.0.13) Build 3.R202.0.0013 (V3.2R2.0.13) to Build 40.0.1.0005 (V4 R0.1.5) Build 40.0.1.0005 (V4 R0.1.5) to Build 40.0.1.0006 (V4 R0.1.6) Build 40.0.1.0006 (V4 R0.1.6) to Build 40.0.1.0011 (V4 R0.1.11) Build 40.0.1.0011 (V4 R0.1.11) to Build 40.0.1.0016 (V4 R0.1.16) Build 40.0.1.0016 (V4 R0.1.16) to Build 40.0.1.0019 (V4 R0.1.19) Build 40.0.1.0019 (V4 R0.1.19) to Build 40.0.1.0022 (V4 R0.1.22) Restrictions: Since Build 1.0.170.0000 (V3 R0.170.0) it is required to enter the address of a valid license server.

Release Note

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[ODC-PE V4 R0.1.22]

2.3 Security Considerations


2.3.1 HiSAT
Please access HiSAT (HiPath Security and Alarm Tracking system) to get the current status about Security Alert Telegrams for your product: Start HiSat Database https://hisat.global-intra.net/hisat/ Start Product in HiSat https://hisat.global-intra.net/hisat/index2.php?fkt=show_products

2.4 Special settings and instructions


2.4.1 Licensing
Licensing is active. OpenScape Desktop Client Personal Edition runs: - With CLA (Customer License Agent) installed. The CLA should be available via network but may also be installed locally. A valid license for every OpenScape Desktop Client on the CLA is required or - (SIP only) Without CLA installed in a reduced/minimum range of features (simple SIP calls). The full range of features is only available with CLA installed. - Due the changes regarding Licenses, the old licenses files valid for ODC-PE V3.2 wont work (are not compatible) with the new clients ODC-PE V4 (like this V4R0.1.22). For using license management you must enter the IP-address or name of the license server under Settings\Licensing\Server. The Loop-Back IP-address is set as default value for local CLA installation.

2.4.2 Remarks
For operating the user needs read and write rights for the default directory <\\Documents and Settings\All Users\Application Data\Siemens\OpenScape> or for the user data directory changed by the Settings Folder Tool. The released OpenScape Desktop Client Personal Edition has no connection to an OpenScape Communication Server.

2.4.3

Audio devices list

The list of supported audio devices that can be required within ours technicians or ours Products Managers. The same list can be found within the page SEN internet under the OpenScape Desktop Client Personal Edition V4 -Documents. You will find a link named Technical Description Supported Headset for a sheet with the supported audio devices per phone/client type. There is currently a restriction: Our client (OpenScape Desktop Client Personal Edition) cannot be connected to a PC with 2 devices from the same manufacturer at the same time (example: 2 devices Plantronics WO100). Release Note page 9 (of 35) [ODC-PE V4 R0.1.22]

For all GN/JABRA devices, the installation of Jabra PC Suite V2.1.5.0 (or later) is required. The Jabra PC Suite is an installation prerequisite, when using one of these new devices. The suite can be downloaded from www.jabra.com under their product support area. For PLANTRONICS devices, the new SDK its included automatically (so there is no need for additional steps, just plug the new Platronics device and configure the Audio Scheme for it).

2.4.4

Mobile Registration with OpenStage hardware devices

When using the "Mobile Registration" feature with HiPath 4000 in connection with OpenStage hardware devices the device type optiPoint 420 standard (key module with slk) must be set in OpenScape Desktop Client - available from OpenStage V1 R2. When using the "Mobile Registration" feature with HP3k in connection with OpenStage hardware devices the device type optiPoint 420 standard (key module with slk) must be set in OpenScape Desktop Client - available from HiPath 3000 V7 R5.1.0 / OpenStage V1 R2. OpenScape Desktop Client doesnt support the key layout of OpenStage phones. For this reason an optiPoint 420 standard device must be selected which has a different number of keys. In consequence OpenStage phones have more keys than OpenScape Desktop Client. By using the optiPoint 420 advanced device OpenScape Desktop Client offers more keys than the OpenStage phones. The additional number of keys cannot be synchronized with the OpenStage phones.

2.4.5

Video

Video support is only available if the SIP Service Provider is installed. In order to send video, a USB camera must be installed properly on the PC. It is highly recommended to check for driver updates regularly. The camera must be configured in menu item Video schemes under Advanced/SIP Service Provider. Press the Add-Button, select the desired camera model and provide a description. It is possible to add several cameras but they have to be of different types/models. Please note that some video restrictions can be camera related (i.e. resolution, framerate, initialization time). The video quality depends on several parameters such as negotiated codec, camera capabilities, processor performance, network connectivity and the receive capabilities of the remote party. When using video functionality, high bandwidths are causing a very high processor load, which leads to instabilities of OpenScape Desktop Client. No matter which network profile was selected, upload and download bandwidth have to be limited to 1024 kB/s. Bandwidths < 256 kB/s prevent the usage of video. Incoming video will always be accepted. In order to transmit video, the confirmation window has to be opened. It is possible to activate and deactivate video transmission through the control in the confirmation window or the control in the Video Ribbon of the Softphone tab. If video transmission is active, the control will indicate this; additionally the own image will get a red, transparent frame.

Release Note

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[ODC-PE V4 R0.1.22]

2.4.6 Local Conversation/Voice Recording


Due to legal or corporate regulation the user is possibly not allowed to use the feature of local conversationrecording. In order to prevent the user from accidental use it, the new setting Disable Voice Recording has been created in the System functions division of the SIP Service Provider settings. If checked the corresponding voice recording control doesnt appear in UI.

Figure 1 Voice Recording Activation

Release Note

page 11 (of 35)

[ODC-PE V4 R0.1.22]

3 Known issues
ICTS Ticket NA06698316 MR / CQ CQ00149157 CQ00152797 CQ00155158 CQ00155167 CQ00175015 Summary PE 1 start (using DLS Mobility) does not work due password requirement. OSCV_V5R0: Import of contacts fails at ODC PE NA07170833 - PE sometimes freezes (GUI and message flow) while receiving/initiating a call. NA07183888 - PE Fusion (at Petrobras) crashes during local conference with G729 PE CallControl doesn't close calls from invalid numbers. Only if combined: HP3000 + ODC-PE w/call running + ODC-PE attempts a 2 call typing a wrong number. ODC-PE does not load using device plathosys. Only in Windows XP 64. ODC-PE SPE does not work in H4KV6. ODC-PE HFA the conference context menu is not shown. PE does not return to expected status at CallControl of an external call after removed member of conference. PE (via Call Control buttons) does not disconnects a specific member from a Conference and continue with the other (as via FreePhone works). ODC-PE shows a wrong name to device DA45, and this device does not work properly. Only in Windows 7. Work-around None. None. None. None. None.

NA07170833 NA07183888

CQ00174909 CQ00168311 CQ00168098 CQ00168974 CQ00168978

None. None. None. None. Yes. Works via Freephone. Yes. Delete DA45 scheme, disconnect the DA45 form PC, Reconnect again and create new Audio Scheme.

CQ00174444

3.1 Restrictions
3.1.1 New or changed restrictions for this current SW Release
None.

3.1.2

Restrictions for this Product

A parallel installation of OpenScape Desktop Client Personal Edition and optiClient 130 is not possible. Using of USB Hubs: We want to point out that there are several problems with USB hubs, which constrain the whole workstation and not only the OpenScape Desktop Client Personal Edition. It could be that you have too low bandwidth for all connected devices, so that single devices will be taken out of service. It also could be that you run in CPU performance problems, especially with camera devices. If you want to be sure that everything will work, then it is recommended to connect the USB audio devices and the USB camera devices not via a USB hub, but directly at a USB I/F connector at the workstation. In order to guarantee optimal operation and correct display of OpenScape Desktop Client Personal Edition, make sure that the following settings are fixed: Font Size Small Fonts (Normal size, 96 dpi) under \\DesktopProperties\Settings\Advanced\Display. page 12 (of 35) [ODC-PE V4 R0.1.22]

Release Note

The "Mobile HFA Logon" feature is not supported by OpenScape Desktop Client Personal Edition. For users, who want to use different phone numbers at OpenScape Desktop Client Personal Edition, they must work with different user profiles. Selection of 4-line devices and display in a 2-line Integrated phone: When selecting device types with a 4-line display (optiPoint 410/420 advance) in some operating procedures it may be impossible to display the correct lines on the only 2-line display of the Integrated phone. If the user does not like this behavior, he can fall back on using the Free phone always displaying the 4 lines. The connection between clients and Notes are no longer supported. QoS on L2 is not supported (just on L3). If you have a problem with the handset Plathosys CT 220 on Windows XP and you also have a camera with a microphone connected, please check if the mixer of the camera has only a generic name like USB Audio device. In this cases please install the latest cam drivers and have a look if the mixer get a specific device name (if not you can not use this camera together with the CT 220). Due the changes regarding Licenses, the old licenses files valid for ODC-PE V3.2 wont work (are not compatible) with the new clients ODC-PE V4.0R0.1.21. Standby mode: If the PC changes to standby mode when OpenScape Desktop Client is started OpenScape Desktop Client automatically logs off from HiPath. When the PC returns from standby mode, OpenScape Desktop Client automatically logs on again. When OpenScape Desktop Client has an active SIP or HFA connection, the change to standby mode is rejected by OpenScape Desktop Client. VPN: On some PCs the VPN tunnel is closed, if the OpenScape Desktop Client is started. Please follow this link to download the driver and install it. After this the problem should be solved. http://www.cs.columbia.edu/~hgs/research/projects/RTPMonitor/driverman.html

3.1.3

SIP Provider Restrictions

A parallel installation of OpenScape Desktop Client and optiClient 130 V5.1 / optiClient 130 S V4 is not possible. After updating OpenScape Desktop Client it is possible that the positions of windows have changed. OpenScape Desktop Client supports different webcams but not several webcams of the same type. Creative WebCam NX Ultra does not work well with OpenScape Desktop Client and is therefore not supported. When using video functionality, high bandwidths are causing a very high processor load, which leads to instabilities of OpenScape Desktop Client. No matter which network profile was selected, upload and download bandwidth have to be limited to 1024 kB/s. Bandwidths < 256 kB/s prevent the usage of video. The OpenScape Desktop Client supports different audio devices, but not of the same type (CT180 and CT220 are the same type!). In case of using a Siemens CAT Client the OpenScape Desktop Client screensaver module must be deleted (because of deadlocks during upgrade of OpenScape Desktop Client). page 13 (of 35) [ODC-PE V4 R0.1.22]

Release Note

Using an OpenScape Desktop Client behind a router using NAT at the moment is not supported. This only works if the router is SIP Provider aware (like Intertex IX 66). The words Notes or Exchange will not be accepted as LDAP ID by OpenScape Desktop Client because of an internal code restriction. The Microsoft Windows QoS RSVP service must not be disabled within Microsoft Windows Control Panel/Administrative Tools/Services. When using the OpenScape Desktop Client Outlook-Plugin together with the Outlook-Plugins of other suppliers (z. B. CryptoEx) many different errors may occur, e. g. that OpenScape Desktop Client or Outlook cannot be closed. In such cases the processes must be closed via task manager. It is e. g. not recommended to use the CryptoEx-Plugin parallel to OpenScape Desktop Client Outlook-Plugin. No 1st party CTI support for/with SEN SIP phone devices like optiPoint 410 SIP. Only optiPoint devices are supported. OpenStage phones are not supported yet. Video interoperability with other video equipment from other manufacturers. Limited SIP telephony functionality: In case of a network failure the OpenScape Desktop Client switches to limited SIP telephony functionality. During down time all OpenScape Server based displays and services are not available or not reliable. Normalization: Ir order to allows Journal correctly log the calls like (Local Numbers, Dialable numbers or International Numbers) was defined the following default settings for Address conversion: - Normalize call numbers; - Add International prefix (+) to SIP-address; - Handle SIP-addresses as call numbers.

Figure 2 Address Conversion settings Release Note page 14 (of 35) [ODC-PE V4 R0.1.22]

3.1.4

HiPath Provider Restrictions

A parallel installation of OpenScape Desktop Client Personal Edition and optiClient 130 V5.1 / optiClient 130 S V4 is not possible. In case of using a Siemens CAT Client the screensaver Module must be deleted (because of deadlocks during upgrading OpenScape Desktop Client Personal Edition). OpenScape Desktop Client Personal Edition with Mobile HFA (Mobile Logon and Logoff) in connection with OpenStage-devices is not supported because OpenScape Desktop Client Personal Edition does not support this device type. The systemwide function in HiPath 4000 for Precalling is not supported by OpenScape Desktop Client Personal Edition. The feature edit tel. number must be deactivated for OpenScape Desktop Client Personal Edition (HiPath Provider). This feature is not necessary, because the dialed number may be modified in the user interface. The keysystem function for IP-Devices in HiPath 4000 is not released and may not be used with OpenScape Desktop Client Personal Edition for this reason. QDC will not be supported by OpenScape Desktop Client Personal Edition any more. The words Notes or Exchange will not be accepted as LDAP ID by OpenScape Desktop Client Personal Edition because of an internal code restriction. When using the OpenScape Desktop Client Personal Edition Outlook-Plugin together with the Outlook-Plugins of other suppliers (z. B. CryptoEx) many different errors may occur, e. g. that OpenScape Desktop Client Personal Edition or Outlook cannot be closed. In such cases the processes must be closed via task manager. It is e. g. not recommended to use the CryptoEx-Plugin parallel to OpenScape Desktop Client Personal Edition Outlook-Plugin. H.225 Signalling on HiPath Provider using different port number: This feature is only supported by the HiPath 3000/5000 V5/V6 and HiPath 4000 V2/V3 systems. On activating this feature and logging on to a HiPath 4000 V2/V3 system DMC will automatically be switched off for the reason that DMC is not supported by HiPath 4000 with modified port numbers. On activating this feature and logging on to a HiPath 3000/5000 V4 system >= SMR 11 the standard port 1720 will be used anyway. CQ00168311 - ODC-PE SPE does not work in H4KV6.

Release Note

page 15 (of 35)

[ODC-PE V4 R0.1.22]

3.1.5

Restrictions for operation with Windows VISTA

General With activated User Account Control: the latest Microsoft Windows Updates are required. With deactivated User Account Control and User in local Admin Group Windows: the Service Pack 1 is definitely required. Regarding problems with adapted hardware we recommend to load the latest driver/firmware updates of the manufacturers. The Outlook-Plugin is presently only available in English language under Outlook 2007.

Sound devices/Headsets There is a Windows Vista known issue which applies to some GN Netcom and Plantronics USB audio devices. After the device is plugged (for the first time, only), the microphone is muted. To work properly, the microphone needs to be unmuted via the properties of the Windows volume controls. If the used USB port were changed, the Windows sometimes reinstall the device and it needs to be unmuted again. Regarding the GN Netcom 8120 USB device only, there is a known incompatibility: just for the "Call pick up" feature, after a call is picked up, the microphone is always muted. The microphone volume can be adjusted only via Windows volume controls. Siemens optiPoint Handset/Headset is not supported. Plathosys CT-180 Handset is not supported. A firmware update of GN Netcom is obligatory for older versions of GN-Netcom 8120 Headset. Plantronics 9330/9350 Headsets definitely require version C software release I. Should the hardware not have this updated version you have to contact the manufacturer. For the soundcard as for audio device, after installing OpenScape Desktop Client Personal Edition, the microphone should be selected as "Voice recording" in the Audio Schemes.

3.1.6

Restrictions for operation with Windows 7

General Windows 7 supported but installation of the Service Pack 1 is recommended. The main reason is due sporadically problems (at the moment) for Windows 7 detects/recognizes USB Devices. Sometimes Windows 7 fails to detect an USB device (such Audio USB device) and due that, a missing Audio Device error occurs with our OpenScape Desktop Client Personal Edition.

Release Note

page 16 (of 35)

[ODC-PE V4 R0.1.22]

3.2 Workarounds / Hints / Tips


3.2.1 Steps to configure the SIP Provider: 3.2.1.1 Login/Profile

After the installation, start the Client and open the Settings dialog. Just create any login / profile. After that, click Manage button. Please pay attention that values on printscreens are just for example.

Figure 3 - Logon Dialog If SIP Service Provider and/or "Communication Provider" is not listed, include these modules manually within Modules tab. They are necessary to get the SIP Service Provider working. Include SIP Service Provider and "Communication Provider" or verify they are checked.

Figure 4 - Settings Dialog

Release Note

page 17 (of 35)

[ODC-PE V4 R0.1.22]

3.2.1.2

Connection Type & Main line

SIP Service Provider Connection Select the Protocol desired (UDP or TLS).

Figure 5 - Connection Dialog SIP Service Provider Main line Here you must enter your complete OpenScape Client numbers and configure SIP phone data.

Figure 6 Main Line - SIP phone data

Release Note

page 18 (of 35)

[ODC-PE V4 R0.1.22]

3.2.1.3

SIP - Registrar

SIP Service Provider Registrar Enter the SIP Server IP address (IP address of OpenScape Voice/HP8000).

Figure 7 - SIP Service Provider/Registrar

3.2.1.4

SIP - Proxy

SIP Service Provider Proxy Configure the proxy IP in this dialog (IP address of OpenScape Voice/HP8000).

Figure 8 SIP Service Provider/Proxy

Release Note

page 19 (of 35)

[ODC-PE V4 R0.1.22]

3.2.1.5

Licensing

HLM License Provider Licensing Here you need to enter the IP address of the License Server for OpenScape Desktop Client Personal Edition SIP. The License Server (CLA) could run on a separate server or on your own workstation. If the CLA is installed locally on your workstation you have to enter the loop back IP address 127.0.0.1. If you have not installed a License Server on your workstation and if you are using the loop back IP address, the ODC-PE works in free SIP mode. If this module "HLM License Provider" is not listed in "Advanced" tab, please select "Modules" tab, and check/Select the item: "HLM License Provider". Then return to Advanced HLM License Provider Licensing and enter the IP address.

Figure 9 HLM License Provider

Release Note

page 20 (of 35)

[ODC-PE V4 R0.1.22]

3.2.2 3.2.2.1

Steps to configure the HiPath Provider (HFA): Login/Profile

After the installation, start the Client and open the Settings dialog. Just create any login / profile. After that, click Manage button. Please pay attention that values on printscreens are just for example.

Figure 10 - Logon Dialog If the HFA Service Provider is not listed, include this module manually. Include HiPath-Provider 5.1 module (HFA) or verify that it is checked.

Figure 11 - Settings Dialog

Release Note

page 21 (of 35)

[ODC-PE V4 R0.1.22]

3.2.2.2

Main Connection

Advanced HiPath Provider 5.1 Main connection In this window you need to configure: PBX type (HP4000) Gatekeeper (IP address from HP4000) Extension number (already configured on HP4000) Password (generally the same as the extension number)

Figure 12 Main Line

Release Note

page 22 (of 35)

[ODC-PE V4 R0.1.22]

3.2.2.3

Network access

Advanced HiPath Provider 5.1 Main Network access Here you need to complete basically 6 fields: Country code Area code System identificantion number Trunk code Prefix for long distance calls Prefix for international calls

Figure 13 Network access

Release Note

page 23 (of 35)

[ODC-PE V4 R0.1.22]

3.2.2.4

Licensing

Advanced HiPath Provider 5.1 HLM License Provider Licensing Here you need to enter the IP address of the License Server for OpenScape Desktop Client Personal Edition HFA. The License Server (CLA) could run on a separate server or on your own workstation. If the CLA is installed locally on your workstation you have to enter the loop back IP address 127.0.0.1. If this module "HLM License Provider" is not listed in "Advanced" tab, please select "Modules" tab, and check/Select the item: "HLM License Provider". Then return to Advanced HLM License Provider Licensing and enter the IP address.

Figure 14 HLM License Provider

Release Note

page 24 (of 35)

[ODC-PE V4 R0.1.22]

3.2.3

Setup structure

The new setup structure provides the parallel installation of different product variants. All variants (HiPath and SIP) are installed. By selecting the Default Provider in new installations you specify the creation of the default location. For the running of a product variant the corresponding licenses must be available. For updates the product variant will be set automatically. Examples: SIP Provider:

Figure 15 ODC-PE Setup Select Provider SIP HFA provider:

Figure 16 ODC-PE Setup Select Provider HFA

Release Note

page 25 (of 35)

[ODC-PE V4 R0.1.22]

4 Changes
4.1 New in this release
CR Number MR / CQ Summary
None

4.2 Implemented change requests


CR Number
RQ00032926 RQ00031633 RQ00032685 RQ00031899 RQ00031633 RQ00030383 RQ00031152 RQ00031287 CQ00139815 CQ00138874 CQ00164858

MR / CQ

Summary
artf13141: UC Softclient - Modification of Mobile Password during Startup artf10501 Plantronics headsets openscape client Certification of headsets Personal Edition (HFA) in a 64 Bit environment Plantronics headsets openscape client Personal Edition (SIP) for HiPath 4000 Calls from remote site are not displayed with the right site prefix Remove CTI functionality from PE V4

4.3 Issues resolved


V4 R0.1.0022
ICTS Ticket MR / CQ
CQ00184560 CQ00177061 CQ00179596 CQ00178593

Summary
PE (using Video) becomes very slow and eventually freezes with used Consult/Toggle with Video. NA08489744 - ODC-PE does not play local moH. NA08688874 - PE (using codec G729) stops recording calls when external party press mute button. NA08419497 - Fusion For Outlook is missng the conference option.

V4 R0.1.0019
ICTS Ticket MR / CQ
CQ00181221 CQ00158017 NA08649297 CQ00181891

Summary
ODC_WE -- MXERR causing a switch from Jack Mic to Digital Mic at the moment the incoming call is answered Caption for the option Auto Hide on/off on Main Bar was ever "on" at first load. NA08649297 (NA08347376) - PE, After PC restart, the 1 call never works.

V4 R0.1.0018
ICTS Ticket
NA08672019 NA08622592

MR / CQ
CQ00178954 CQ00179545 CQ00178910 CQ00174503 CQ00174768

Summary
NA08672019- ODC-PE does not answer the INFO packets from PSTN. TLS icon does not appear in an incoming call from TLS. CLONED-NA08622592 OS UC Fusion Client for Lotus Notes out of service after closing a call. ODC-PE video cam size is changed quickly, the recalculation of inside box and control bar is wrong. The mute-function integration between Plantronics Devices and ODC-Softphone does not work.

Release Note

page 26 (of 35)

[ODC-PE V4 R0.1.22]

ICTS Ticket
NA08043856

MR / CQ
CQ00164081

Summary
NA08043856 - PE when dialing via Directory Search, is not able to disconnect the call after established.

V4 R0.1.0016
ICTS Ticket
NA08349467

MR / CQ
CQ00173483

Summary
Remotely connected, PE does not send new register to Huawei SBC.

V4 R0.1.0015
ICTS Ticket
NA08050028 NA07965024

MR / CQ
CQ00172926 CQ00168924 CQ00171380

Summary
PE Crackling / clicking noise after stopping call. PE does not resolve names nor handle the Normalization and Journal logs as defined. OpenScape Desktop Client Personal Edition doesn't work with VPN settings

V4 R0.1.0014
ICTS Ticket MR / CQ
CQ00166454 CQ00166475 CQ00166474

Summary
ODC-PE generates an exception when user opens the channel after device is changed ODC-PE with device WO100 can not control the call via device ODC-PE with device WO100 answer automatically the first call after ODC loads.

V4 R0.1.0012
ICTS Ticket
NA08173594 NA08132632

MR / CQ
CQ00169130 CQ00168621 CQ00166785

Summary
PE crashes while shutting down Windows (Start -> Shut down). ODC-PE generates an exception if speker of softphone is pressed during a call PE Voice MailBox signalling does not disappear after deleting the msgs.

V4 R0.1.0011
ICTS Ticket MR / CQ
CQ00167934 CQ00167930 CQ00168058

Summary
ODC-PE there is no option Plantronics ODC-PE installation in 32 bits system, there is an error message about C++ x64 ODC-PE There is no TAPI in Windows x64

V4 R0.1.0010
ICTS Ticket
NA07895050

MR / CQ
CQ00166318

Summary
If second call arrives, current call becomes bad/faulty for external caller.

V4 R0.1.0009
ICTS Ticket MR / CQ
CQ00165348

Summary
ODC-PE The option Plantronics can not be used by ODC.

V4 R0.1.0008
ICTS Ticket MR / CQ
CQ00164858 CQ00165030

Summary
artf10501: RQ00031633: Plantronics headsets openscape client ODC-PE does not start.

V4 R0.1.0007
ICTS Ticket
NA07463349

MR / CQ
CQ00158199 CQ00164858

Summary
NA07463349 - PE Client not working as expected when the license is password protected. Plantronics headsets openscape client

Release Note

page 27 (of 35)

[ODC-PE V4 R0.1.22]

V4 R0.1.0006
ICTS Ticket
NA06922385

MR / CQ
CQ00152256 CQ00157517

Summary
NA06922385 - ODC-PE does not stop ring when call arrives on Hunt Group. If Journal is does not show the type of item that is actually added

V4 R0.1.0005
ICTS Ticket MR / CQ
CQ00150373

Summary
PE CTI removed from license terms

V4 R0.1.0004
ICTS Ticket MR / CQ
CQ00150372

Summary
V3 license terms replaced by V4 ones

V4 R0.1.0003
ICTS Ticket MR / CQ
CQ00132831 CQ00142712 CQ00144057 NA06091758 CQ00145083 CQ00145674 NA05982163 CQ00145680 CQ00145723 CQ00145770 CQ00146356 CQ00146518 CQ00146793

Summary
After 2 LTU restarts, ODC-PE TLS crashes. ODC-PE - SIP- H4KV6 - Blind transfer does not work in OpenScape 4000 V6. Hotkey to open the Mainwindow does bring the window to front NA06091758 - PE creating different devices for the same headset if it has a different firmware revision. PE shows German msg when click "UnPark a call" button (even with English language selected). NA05982163 - PE runs/executes the Extended Keypad buttons features when user just try to change the Label/Name. After HG restart, the ODC-PE does not reconnect. ODC-PE is crashing SVCHOST when LTU of H4K restarts. CSLM_111: ODC-WE / PE didn't accept Invite if TLS is st (a-party is Lifesize ) Installation of OpenScape Desktop Client (Personal Edition) should not prompt to keep OptiClient User data Preview window of the screensaver shows name optiClient 130

V4 R0.1.0002
ICTS Ticket MR / CQ
CQ00141023 CQ00143156 CQ00143495 CQ00143500 CQ00143545 CQ00143772

Summary
The option H4000 in Server Type does not have video call PE - HFA license takes the wrong license (SIP) during Grace Period. Exception after dropping conference while telephone is ringing ODC PE HFA stop working under heavy load with heartbeat problem msg PE Exceptions when activated the Local Journal feature ODC-PE conference master can not stop to send the video.

V4 R0.1.0001
ICTS Ticket
NA04917845

MR / CQ
CQ00140249 CQ00140377 CQ00141173 CQ00141330 CQ00141512 CQ00142081 CQ00142103 CQ00142667

Summary
Problem with new Grace Period file NA04917845 - PE Intermittently getting errors on time display. Displays AMM instead of AM, and PMM instead of PM. ODC-WE - PtyB without cam does not show the image from other side. Application exception in ODC WE when trying to access the keypad OSCV_V5R0: First incoming call does not turn to "hold" state when second incoming call is received Application Error in ODC WE ODC WE sends a=b: TIAS... instead of b=TIAS Not possible to perform outgoing calls NA05362094 - PE HFA with Intermittent License error msgs. NA05475354 - PE HFA can not log on at the locally installed license server. NA05222702 - PE generate error msg when "c" is used as first letter for searching in local contacts H80993: HP3k - OSDC SIP is unable to release call after conference

NA05362094 NA05475354 NA05222702

CQ00142852 CQ00142859 CQ00142989 CQ00143380

Release Note

page 28 (of 35)

[ODC-PE V4 R0.1.22]

CQ00143450 NA05726982 CQ00143476

ODC-PE is hunging during testing video NA05726982 - on many calls, DTMF is not sent by PE.

V4 R0.1.0000
ICTS Ticket MR / CQ
CQ00132843 CQ00134459 CQ00134515 CQ00134554 CQ00134768 CQ00134897 CQ00134993 CQ00135091 CQ00135118 CQ00135320 CQ00135352 CQ00135368 CQ00135430 CQ00135541 CQ00136021

Summary
OSCV_V5R0: Wrong EPID value (10 digits instead of 8) at the SIP registration message of the ODC WE. FRN 3631. If ODC enters Limited Mode with a connected call, the call disappears from Call Control, but call keeps connected. Limited Mode: Exception when receiving an incoming call after having being idle for some time OSCV_V5R0: The item HiPath8000 is offered in the Desktop Client settings as Server Type Option "Add to conference" is missing, in case at least one conference had been established ODC-PE master of conference without cam, the image from other participants are overlapping Two call control appear in specific call scenarios Outlook Extensions: Problems, if one contact has more than one telephone number OSCV_V5R0: transfer to PE in comdasys-limited-mode not accepted immediately Incoming conference call is not displayed on ODC, when conference devices are created OSCV_V5R0 - Call Park: Call Park fails from ODC PE keyset. ODC-PE when a device is added, it unconfigure the previous device. IBM-OEM: Adding 1 preferred device cause the size of the preferred device list to grow by 3. OSC_V4R1: ODC-PE, limited Mode is not displayed Banctec: Adjust the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\MaxConnections parameter in ODC WE Hold/Retrieve/Alternate with two calls in Limited Mode is not working correctly. OSCV_V5R0: FRN3631: OSC PE client which is configured as keyset phone does not re-registers in case the user transits to a different network location NA04827834: Qos Settings from DLS to OpenScape Client (Enterprise Web Embedded Edition) is not transmitted. ODC-PE adds the "plus" when makes a call to a network numbering. Add Czech help to PE Combined windows: The views (subwindows) in combined ODC windows don't remember their last size bring to front does not work for about info screen ODC does not open properly when you delete the Login user and create a new one with the same name OSCV_V5R0: Can't hear announcement on Desktop Client WE when an ad-doc conference call comes in and is auto-answered When an open conference is started by an invitee through "Change Conference" window, the invitee is called to the creator's phone RQ00031287: remove the option to install CTI provider from ODC PE OSCV_V5R0: A 'Secure-only' call from the media server is auto-answered by the Desktop Client WE using TCP ODC-WE - Exception when ODC-WE makes a direct pickup. ODC shows the audio schemes (settings - audio schemes tab) like audio devices were not connected artf8883 : RQ00031152 : Calls from remote site are not displayed with the right site prefix

CQ00136941 CQ00137246 NA04827834 CQ00137678 CQ00137735 CQ00137979 CQ00138082 CQ00138156 CQ00138204 CQ00138595 CQ00138818 CQ00138874 CQ00139391 CQ00139590 CQ00139671 CQ00139815

V4 R0.0.0000
ICTS Ticket
NA04470001

MR / CQ
CQ00131740 CQ00131749 CQ00131848 CQ00131850 CQ00131853 CQ00132012

Summary
ODC crashes while retrieving a held call NA04470001: Help does not work. Exception after configuration of new device list Instant Message Toaster should appear with contact name instead of login name Exception when receiving an audio call XMPP icon doesn't go offline when connection is lost NA04488438 - PE Failure within function "consultation". App hosting of ODC WE in Citrix terminal service takes more than one minute to initialize when

NA04488438

CQ00132230 CQ00132675

Release Note

page 29 (of 35)

[ODC-PE V4 R0.1.22]

accessed in the client CQ00132678 CQ00132843 CQ00132939 CQ00132963 CQ00132971 CQ00133000 CQ00133282 CQ00133328 CQ00133549 CQ00133688 CQ00133943 CQ00134050 NA04518739 NA04567278 CQ00134083 CQ00134099 CQ00134108 ODC-PE in Windows 7 shows an exception when it is finished. OSCV_V5R0: Wrong EPID value (10 digits instead of 8) at the SIP registration message of the ODC WE. FRN 3631. UCBeta - IFT#492: Missing tool tip for phone keyboard and video icon UCBeta - IFT#484: Only ODC WE leaves empty window when starting fastviewer through the globe in the conference control artf7722 : ODC Enterprise Web embedded HFA for direct HiPath4000 Connectivity Received Exception when disconnected Laptop from Network and re-connect again When a dropped user re-enters a conference, the display of the lock status for the moderator is reset in ODC EE RQ00030232/RQ00030474/RQ00030605:Video is not reconnected after hold and retrieve In ODC-WE the voice mail setting dialog cannot be started Limited mode ends: No auto reconnect to OpenScape UC Limited mode (UC off) not functional in Windows Vista Cannot control calls when in Limited Mode (UC off) because call control is not shown NA04518739 - The SoftOla Component doesn't answer anymore, forcing restart the application. NA04567278 - PE HFA display continuously shows "Please Select Key" for all keys on Key Module 3 and 4. Disconnection of calls not possible, when UC Server Problem exists, and Application error

Release Note

page 30 (of 35)

[ODC-PE V4 R0.1.22]

5 Hardware and software compatibility


5.1 Hardware revisions
Hardware CPU MEMORY Product Revision / Comments Min. 1 GHz or higher (2 GHz recommended). Additionally min. 256 MB free RAM for the OpenScape Desktop Client Personal Edition processing. - Min. 1,0 GB memory if running Windows XP; - Min. 1,5 GB memory if running Windows Vista or Windows 7; - 2 GB memory recommended. Additional requirements(processor): - min. 3GHz required if using H263; - min. Core2Duo required if using H264 codec (further details see e.g. http://en.wikipedia.org/wiki/Intel_Core_2 ). Additional requirements for audio: min. SSE2 if using G.729 codec (further details see e.g. http://en.wikipedia.org/wiki/SSE2)

VIDEO

AUDIO

5.2 Firmware releases


n/a

5.3 Loadware releases


n/a

5.4 Software releases


This release note contains information pertinent to the OpenScape Desktop Client Personal Edition software only. Additional software products are required to install and operate the OpenScape Desktop Client Personal Edition. These products are listed in the following table, which also includes the respective versions required to use with the current OpenScape Desktop Client Personal Edition software and the location of their respective Release Notes in G-DMS.
Product CLA (License Agent) CLM (License Management) Software Version CLA_V1_R20.0.0 CLM_V1_R8.0.0 Comment CLA V1R20.0.0 delivered in the subfolder \Licensing CLM V1R8.0.0 delivered in the subfolder \Licensing

Release Note

page 31 (of 35)

[ODC-PE V4 R0.1.22]

5.5 Operating systems (including security alerts)


Operating System Name Windows XP Professional (32 bits) Windows XP Tablet PC Edition 2005 Windows Vista (32 bits) only Ultimate and Enterprise Editions Windows Vista SP1 (32 bits) only Ultimate and Enterprise Editions Windows 7 (32 bits) only Professional, Ultimate and Enterprise Editions Windows XP (64 bits) Professional Operating System Version From SP2 From SP2 (not SP1!) with activated User Access Control with deactivated User Access Control and user in local admin group Due to Windows 7 sporadic problems to detect USB Audio devices, recommended to use Windows 7 Service Pack 1. Supported for both SIP and HFA variant

Windows Vista (64 bits) - only Ultimate and Enterprise Editions Only connectivity tests SIP and HFA Windows 7 (64 bits) - only Professional, Ultimate and Enterprise Supported for both SIP and HFA variant Editions

5.6 Compliant products (compatibility matrix)


Hardware and software products that have been tested together with the OpenScape Desktop Client Personal Edition are listed in the following table, which also includes the respective versions required to use with the current OpenScape Desktop Client Personal Edition software and the location of their respective Release Notes in G-DMS.

5.6.1 SIP only


Product Family DLS HP2000 Product V2 R4 -- not released -HP3500 V8R4.2.0 HP3000 HP3800 V8R4.2.0 with HG1500 V8R4.2.0 HP4000 HP5000 OpenScape Voice OpenScape Voice V4 HiPath 4000 V6 -- not released -V 3.1 R3 12.00.02.ALL.15_PS0039.E12 P30152-P1367-B3-7 (V3.1R3.41.0) V 4 R0 V4 R1 V5 R0 HP OpenOffice -- not released -P30152-P1470-A3-3 (V4 R0.15.4) V4.00.01.ALL.40_PS0015.E07 (V4.R1 PS34 E07) P30152-P1470-A2-10 V4.00.01.ALL.40_PS0034.E06 (V5 PS21) P30152-P1485-A2-5 (V5 R0.17.9 Images) V5.00.01.ALL.11_PS0017.E09 GA GA GA GA P30152-P1441-P1-36 (HP3500) P30152-P1441-P2-36 (HP3800) P30152-P1441-P7 (HG1500 for HP3500) P30152-P1441-P9 (HG1500 for HP3800) P30152-P1480-S1-6 (V6 R0.24.0) / GA GA GA GA Preferred Software Versions
1

Version
P30152-P1213-P5-31 (V2 R4.17.0 HI-DLS2R4.625.00)

Status
GA

Release Note

page 32 (of 35)

[ODC-PE V4 R0.1.22]

5.6.2 HFA only


Product Family DLS HP2000 HP3000 HP3000 HP5000 HP4000 HP4000 HP4000 HP4000 HP OpenOffice EE HP OpenOffice ME HP OpenOffice MX HP OpenOffice MX Product V2 R4 -- not released -HP3500 / HP3550 HP3800 HP3500 / HP3550 -- not released -HiPath 4000 V3.0 HiPath 4000 V4 HiPath 4000 V5 HiPath 4000 V6 V1 R2 V1 R4 V2 R1 V3 R1 P30252-B4500-S1-15 (V3.0 R7.7.0) P30152-P1336-S1-25 (V4 R4.1.0) P30152-P1431-S1-9 (V5 R1.3.0) V5 SMR01 RLC03 (ASS V5 R1.1.0) (V5 R1.2.9) P30152-P1480-S1-6 (V6 R0.24.0) P30152-P1337-Q8-5 (V1 R2.0.0) HE682Y.00.001 (only connectivity tests) P30152-P1388-P1-55 (V1 R4.1.0) P30152-P1462-P1-9 (V2 R1.1.0) P30152-P1478-P1-7 (V3 R1.0.0)) GA GA GA GA P30152-P1441-P1-36 (V8 R4.2.0) (V8 R5.5.0) P30152-P1266-P1-72 (V7R5.5.0_046) GA GA Preferred Software Versions
1

Version
P30152-P1213-P5-31 (V2 R4.17.0 HI-DLS2R4.625.00)

Status
GA

GA GA GA

Notes: 1 We recommend customers use the Preferred SW Version for the given products. The preferred software versions offer higher levels of functionality. However, the ODC-PE generally can also operate with Backward Compatibility software. But for some cases (like if a defect is found or a feature does not works when using a backward compatible version), it may be necessary to update to the preferred version.

Release Note

page 33 (of 35)

[ODC-PE V4 R0.1.22]

6 Service information
6.1 Management information base
Product forwards SNMP traps according to a MIB:

6.2 License management


This product is certified for the following: CLS: CSC: Other Licensing: If you are using others, please describe below:

6.3 Remote serviceability


This product is certified for the following: SIRA: HiSPA: SSDP: Other Remote Serviceability:
Type of Installation

RTPatch: If you are using others, please describe below:


Installation Time

Transfer time via SIRA/HiSPA/SSDP

n/a Initial Installation Delta n/a Installation Hints for remote serviciability:

6.4 Product and diagnostics structure in G-DMS/ SWS and ICTS


6.4.1 Product Structure
Structure in G-DMS / SWS Main Category Product Family Product Product Version Product Item #

Applications OpenScape OpenScape Personal Edition OpenScape Personal Edition V4 P30152-P1510-A1-6 (V4 R0.1.22)

Release Note

page 34 (of 35)

[ODC-PE V4 R0.1.22]

6.4.2 Diagnostics Structure


Structure in Case Tracking System ICTS Product Family Product Group Product Type Product Version Software Version

OpenScape OpenScape Applications OpenScape Personal Edition V4 R0.1.22 P30152-P1510-A1-6 (V4 R0.1.22)

6.5 Diagnostics requirements


6.5.1 Tracing
For detailed information on tracing please see: Trace Info for OpenScapeDesktopClient_optiClient 130 V5 1_S V4.pdf document provided parallel to this release note. https://www.g-dms.com/livelink/livelink.exe?func=ll&objId=28357446&objAction=KMOSSDownload Additional informations concerning the TraceMonitor application BSTrcMon.exe: start BSTrcMon.exe from <install path>\Tracemonitor see help for details tip: to write messages to file: right mouse button in trace window and select write messages to file

7 Documentation reference

English

Documents E-DOCU Product E-Docu Installation and Startup Operating Manual Quick Reference Guide Administrator Manual Sales info C-SWS

Hyperlinks Start E-Docu Product E-DOKU Main Page Installation and User Guide Operating and UserGuide E-DOKU Quick Guide Sales Info G-DMS page Start SWS Main Page

Remarks E-DOKU Main page. E-DOKU with documents. E-DOKU with PDF manual. E-DOKU with PDF manual. E-DOKU with PDF manual. Sales page with P.E. documents.

Release Note

page 35 (of 35)

[ODC-PE V4 R0.1.22]