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CAREER OBJECTIVE: To be an integral part of an esteemed organization that will open new developmental areas and possibilities that will pave way for mutual growth and benefit of self and the organization. ACADEMIC QUALIFICATION: DEGREE T.Y.B.COM H.S.C. S.S.C. YEAR OF PASSING 2010 2003 2001 PERCENTAGE 42 % 45 % 48 %
TECHNICAL SKILLS:
Installing configuring & administrating windows xp , vista ,windows 7 Troubleshooting desktop related issues (H/W & Software) Having knowledge on Server 2003. Hand on experience on Ms Outlook & Lotus Notes. A+, N+, CCNA, MCSA.
Detecting & troubleshooting of server related queries & logging a call in vendors like HP & IBM Taking care of netbackup of windows servers Configuring & Troubleshooting Microsoft exchange Outlook & POP. Follow-ups with Service Desk to ensure that pending Vendor calls are closed immediately. Giving internet, common Drive folder Access to users. Monitoring Disk, CPU and Memory utilization on servers and ensure server Uptime with HP Site scope Softwares. Creation of users in Active Directory, password reset and unlocking of users IDs. Giving File and folder permission on file server and FTP. Handling Data Card & Air card related Queries
CERTIFICATIONS
Professional Qualification:
Diploma in Computer hardware and networking from IT
Source Tech India Pvt Ltd. Diploma in Office Automation & Graphics (DOAG) from Keerti Institute. The courses are Ms Office /Corel Draw/ Photo Shop/ Tally 6.5 & Internet.
WORK EXPERIENCE: Organization: CMS Info System Pvt Ltd. Site DCB BANK) Duration: Designation: Job Profile:
(Client
Installing & Configuring Windows XP. To provide desktop level support to end user Handling Domain related issues. Installing and configuring Printer. Data Back-up of users calling data .(server to tape)
Installing windows update on Desktop Handling all types of WIPRO & ZENITH & I BALL desktop. Providing Desktop level support to users Configuring windows based application like Ms Outllook,Outlook Express. Working knowledge of windows based LAN. Installing configuring & troubleshooting Troubleshooting when IVR goes down.
(Client Tata
Job Profile:
Installing & Configuring Windows 2003 & Windows XP. To provide desktop level support to end user Handling Domain related issues. Installing and configuring Printer. Data Back-up of users data (HDD to HDD) Installing windows update on Desktop Handling all types of HP desktop & Laptop Managing and updating Inventory Providing Desktop level support to users Configuring windows based application like Ms Outllook,Outlook Express. Working knowledge of windows based LAN Installing configuring & troubleshooting LOTUS NOTES 8.10. Image capturing deploying of branded machines (Ghost software,Hdd to Hdd) Wiping of hard disk and generating its logs on the network Installing & Configuring applications such as MS OFFICE 2007,CITRIX(VDI),SAMETIME & etc Testing And Installing Avaya Phones,Nice & Cms application. Controlling user Rights, Maintaining data and access security Solving application related problems by remotely net meeting/VNC
Organization:
Installation of New Machine, Assembling and Disassembling. Installation of printer, scanner, network printer etc. Up-gradation of Operating System. Solve Customer queries, PC related problems Configuration of Email account with Ms Outlook and Ms Outlook Express. Troubleshooting the software Problems
Installation of New Machine, Assembling and Disassembling. Installation of printer, scanner, network printer etc. Up-gradation of Operating System. Solve Customer queries, PC related problems Configuration of Email account with Ms Outlook and Ms Outlook Express. Troubleshooting the software Problems
Solve all users queries; pc related remotely throw vnc & net meeting. Configure of Email account with(2003 & 2007) Microsoft office
Worked as a Field Engineer Configured the LAN setup Up-gradation of Operating System Solve Customer queries, PC related problems Maintain Good Customer Relation Troubleshooting the software Problems
PERSONAL INFORMATION: Name Fathers Name Date of Birth Marital Status Gender Nationality Languages Known Hobbies : : : : : : : SUNIL KAMALAKAR DHARNE. KAMALAKAR SHANKAR DHARNE. 22th Sep 1982 Single Male : Indian English Hindi & Marathi Reading Story Book, Playing cricket & Carrom.
DECLARATION: I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief. Place : Mumbai Date :