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Waggoner
2333 W. Providence Spokane, WA 99205
(509) 217-1778
Spokane, WA
3.71
Spokane, WA
Hired as level I workstudy, I quickly excelled to a supervisory position whose responsibilities include work assignments, performance oversight and training of workstudy staff. I excelled in effective Student Relationship Management (SRM) for pre(new students) and post-(existing students) scholastic activities. I also possessed confident product knowledge for customer support of product operation and maintenance across a wide spectrum of product base.
Set up complete classroom by un-boxing 24 computers and configuring and imaging all drives for student use. Created new image for Lab 127 for use by IT Department.
Spokane, WA
Joined the company as Junior Support Technician and advanced rapidly to Development Manager. Directed all sales and marketing activities, including lead generation, trade advertising, trade shows, account development/management and pricing. Leading the support team we created a 3-tiered support system that created revenue for the company.
Grew business over 60% in major accounts generating $2 million in a year. Average sale $2000.00 - $5000.00 with many sales exceeding $10,000 Recruited, hired and trained over 200 professionals and resellers under my direct supervision. Trained development and technical crew in Algiers, Algeria for a government project.
Develop the firms detailed marketing strategy. Determine the demand for products and services offered by the firm and its competitors. Promote the firms products and services and to attract potential users.
Created marketing campaign, pricing structure and sales strategy. Key account management and retention.
GTE Directories
Graphic Artist
Spokane, WA
Designed and generated advertisement graphics for yellow page directories using Multi-Ad Creator, Photoshop, Illustrator, and Streamline on Macintosh.
Received discretionary award for teaching class I attended for training of Photoshop and Illustrator techniques. Employee of the Month over 60% of my employment.