Continuable and Non-Continuable Error Codes

Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires an on-site visit in order to resolve the problem. Important note: If the solution calls for a replacement part, replace one component at a time and check if the error has been cleared before replacing another component. Using this procedure you will be able to determine exactly which component has failed.

System Error Codes

SE Code: 01.0:03 - Error impact I2C channel

Problem Description:
There is an error with a board in the Electronics Module.

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. If the System Error continues, replace the Sausalito PCI PCA Page 444.

SE Code: 01.0:10 - Problem with the Sausalito PCA

Problem Description:
The Sausalito PCI PCA has failed

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Replace the Sausalito PCI PCA Page 444. If the System Error continues, replace the Main PCA Page 450.

SE Code: 01.1.10 - Problem with the Printmech PCA

Problem Description:
The PrintMech PCA has failed to respond.

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Check that the cables between the PrintMech PCA and the Sausalito PCI PCA are not damaged and are correctly connected. Replace the PrintMech PCA Page 464. If the System Error continues, replace the Sausalito PCI PCA Page 444.

SE Code: 01.02:10 - ISS PCA Problem

Problem Description:
The ISS PCA has failed to respond.

78 Chapter 3 System Error Codes

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Check the connections of the ISS PCAs (Upper and Lower) are correctly connected and not damaged. Check with another set of Ink Cartridges, to ensure the error is not with the Ink Cartridges. Replace the ISS PCAs (Upper and lower) Page 391.

Problem Description:
The Carriage PCA has failed to respond.

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Check that the Trailing Cable is not damaged. Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA and to the Sausalito PCI PCA. Replace the Carriage PCA Page 402. Replace the Sausalito PCI PCA Page 444. Replace the Interconnect PCA Page 435.

SE Code: 03:10 - Problem with the PSU

Problem Description:
The Power Supply Unit (PSU) has failed.

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. Perform the Electronics Modules Test Page 123. Replace the Power Supply Unit Page 456.

SE Code: 05.1:10 - Problem with the CPU Fan

Problem Description:
CPU Fan has stopped or burnt.

Corrective Action:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. If the printer is unable to reboot, check the connections of the CPU Fan. Replace the CPU Fan Page 452. If the printer is still unable to reboot, replace the Main PCA Page 450.

Continuable and Non-Continuable Error Codes

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System Error Codes

SE Code: 02.01:10 - Problem with the Carriage PCA