Duane Roberts

UC Field Trainer

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 Purpose-built Linux appliance for medium-sized businesses Integrated gateway ports Wall mounting and rack mounting Factory-installed image for simplified deployment Up to 300 users (400 phones/lines), up to 10 sites Simplified administration and user interface Requires limited IT resources to support Pre-configured country dial plans Applications: integrated voice messaging, auto attendant, attendant console,

MCS 7890

CUPC, Web Dialer & mobility (single number reach, extension mobility)

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 Mid-Sized Business: 1 300 users (sweet spot 50 250 users) Requires an essential telephone system PBX

- Greenfield (new site) and low end PBX replacement

Desires voicemail, hunt/park groups, auto attendant May require data integration (wired and wireless) Key purchase decision factor is price and service

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Small Business Express UC

Average Customer Size Range / Sweet Spot

Advanced UC

Unified CMBE 6000

Features/Solution Complexity Essential to Advanced UC
450-750
Cisco Confidential 4

Unified CMBE 5000

UC500

UC 300

Unified CMBE 3000

0-75
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75 - 150

150 -225

225 -300

300-375

375-450

1 Limited survivability is provided with the Cisco SPA8800

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1 to 400 IP Telephones Multiple external T1 gateways Local and Remote PSTN trunks
- T1/E1(2 built-in) - SIP Trunking (8.6.2) - SPA8800 for FXS & FXO (8.6.2)

Business Call Control Features

Shared Line Call Appearance Call Forwarding (All, Busy, NA) Call Transfer - Attended and blind Call Pickup - Selective and Group Hunt Groups Do Not Disturb Meet me and Ad Hoc Conferencing Call Park and Retrieve Busy Lamp Field (BLF) Direct Inward Dialing

Automated Attendant (up to 2)

- Pre-recorded, Customizable

Internal Voice Mail

- Pre-recorded, Customizable

Music on Hold
- Internal or external - Pre-recorded MOH file Productivity Application Extension Mobility Video Telephony (8.6.2)

Call Directory (Corp & Personal) sFTP support for log files/CDR Localization for IN, CAN, US
Additional country packs available

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Status Lights

Front

Other highlights of MCS 7890:

OS = Red Hat v5.5 OS DSP = Texas Instruments

Rear

SDRAM = 4 GB HDD = 160 GB Processor = Dual Core 1.66 GHz

2 T1/E1 Ports MoH Audio Jack

Ethernet Port

2 USB Ports

VGA Port

Serial Port

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 Cisco 300 Series Small Business Switches 10/100 and 10/100/1000 models, optional PoE 8 to 48 ports, mini-GBIC support in most models GUI-based configuration Small Business Support

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SPA 8800 (8.6.2)

2901 ISR with T1/E1

4 FXO Ports 4 FXS Port 1 Ethernet port (10/100) 1 AUX Ethernet port (not used)

2 10/100/1000 Ethernet ports 4 High speed WAN slots High density DSP modules

CUBE Lite (8.6.2)

Cisco Unified Border Element 10/100 Ethernet WAN ports Serial and DSL WAN options SIP Trunking

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10

Analog Phone

SPA8800 FXO/FXS GW

Cisco Business Edition 3000

PSTN

Internet

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11

Analog Phone

SPA8800 FXO/FXS GW

Cisco Business Edition 3000

PSTN

SPA 8800

Internet
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 Integrated voice messaging and

Automated Attendant functions

Intelligent call routing using call transfer

rules
Easily customizable call screen and

message notification options

On-server message store

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13

 Web-based interface Allows administrators to:

Monitor and troubleshoot the system Add, edit, delete configuration data Perform maintenance tasks

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14

License Enhanced User Basic User Adjunct Device

Description Covers user and primary phone, when phone is considered to be enhanced Covers user and primary phone, when phone is considered to be basic Covers one phone in addition to users primary phone. Applies only to adjunct phones of equal or lesser value than primary Covers user and primary phone, when phone is considered to be essential Covers user access to voice mail and associated features

Essential User Voice Mail

Use your Product Authorization Key to obtain license files from: http://www.cisco.com/go/license.
2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Phone 6941 6961 7937 6921 6911 6901 VG224 CIPC

Type Enhanced Enhanced Enhanced Basic Basic Essential Essential Adjunct/Enha nced

Extension Mobility

Reach Me Anywhere

Voicemail

Administrators should always reference current BE3000

Administration Guide document for current phone/license matrix

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 NOTE: Adjunct and Voice Mail licenses cannot borrow or loan licenses

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17

 Provide the ability to create a template for the user settings of a

phone
Includes the ability to define calling privileges, phone features,

extension mobility settings

Are not specific to a certain model of phone Usage profiles are associated with users and departments

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18

 Are individuals who

A special kind of

Phones are the

will be assigned a phone and accompanying extension

Usage profiles are

user reserved for a public space phone

Certain features

communication devices that are assigned to users and departments

Lines are the

associated with users and will impact the features of the phone that is associated with the same user

are unavailable, like Reach Me Anywhere

You do not

extension numbers that are associated with a phone

configure passwords or phone PINS

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19

 A number of functions are supported by the built-in USB ports,

including:
Uploading a Cisco-provided country pack Uploading the Cisco-provided.xls data configuration file Backing Up and Restoring Your Data Updating an audio source for music on hold Uploading Cisco user connect licenses Exporting configuration data Using the Cisco Diagnostic Tool Reimaging the server Updating network parameters

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 Serves as a repository for information about a customer site Used to provide data for the automated setup wizard Data Entry Tabs:
Network Date and Time PSTN Gateway Dial Plan Sites Usage Profiles Phones Users

Always obtain the latest file from Cisco

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21

 Use a web browser

and https to access the default IP address of 192.168.1.250

A security exception

message will display

Add and confirm an

exception to trust the BE3000 security certificate

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22

 An Installed

Applications page will appear

Click on the Cisco

Unified CM Business Edition 3000 option

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 Default username: admin Default password: BE-3000 (password is case sensitive)

You can also launch the login page directly:

https://192.168.1.250/cucmadmin

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 2010 Cisco and/or its affiliates. All rights reserved.

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 Monitoring
Health Summary Extension Mobility Report Call Detail Reports Diagnostics Collect Logs Gateway Loopback USB Key

Maintenance
Manage Licenses Upgrade Backup Restore Configuration Export Restart/ Shutdown Front Panel LEDs

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26

Thank you.