Christopher J.

Kyauk
EDUCATION

1931 Sundberg Ave, San Leandro, CA 510-686-3445 chris@chriskyauk.com

San Jose State University Masters of Science, Library and Information Concentration in Digital Services (3.8) University of California, Berkeley Bachelor of Arts, History Concentration in History of Science (3.2) AWARDS

San Jose, CA January 2010December 2011 Berkeley, CA August 2006December 2009

American Library Association Chinese American Librarians Association 2010 Spectrum Scholar American Library Association 2012 Emerging Leader PROFESSIONAL EXPERIENCE & EMPLOYMENT San Leandro Public Library San Leandro, CA Librarian April 2012Present Administer librarys Twitter and Facebook social media accounts via HootSuite. Provide front-line customer service to a community of over 80,000. Created and administered WordPress-based library website. Co-wrote, won, and organized $15,000 grant. Created MailChimp newsletter and website for grant marketing. Castro Valley, CA October 2013Present

Castro Valley Public Library Computer Class Instructor (vendor) Teach bi-monthly computer classes to library customers.

Volunteer June 2011Present Creator and lead of a bi-weekly Technology Help Drop-In Session that has assisted over 200 patrons with their computers, tablets, e-book readers, and other technological problems. Assist with technology instruction sessions. San Leandro Public Library San Leandro, CA Program Assistant Volunteer April 2010April 2012 Assisted with the operation of library events, such as with logistics and volunteer management. Collaborated with librarians to create and run library events. Ethnic Studies Library, University of California Berkeley Intern Maintained Ethnic Studies website using Drupal CMS. Digitized selected tape cassettes of the H. K. Yuen Archive. Edited finding aid for the H. K. Yuen Collection Cushing Library, Holy Names University Head of Access Services Berkeley, CA June 2011September 2011

Oakland, CA April 2010May 2011

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Supervised circulation, reserves, interlibrary loan and stacks. Managed, trained, prioritized, and budgeted for 10+ student workers and graduate assistants. Provided front-line customer service to a university of over a thousand students. Provided basic reference and readers advisory assistance. Managed scheduling and maintenance of library facility, such as classrooms and study rooms.

Bancroft Library, University of California Berkeley Berkeley, CA Student Library Assistant December 2009April 2010 Arranged and re-housed parts of the Robert T. Matsui collection under minimal to no supervision. Applied historical techniques to arrange Matsui collection. Created an inventory of items for potential de-accession from the Matsui collection. San Leandro Public Library San Leandro, CA Office Assistant III September 2008April 2010 Assisted Circulation Supervisor with a variety of tasks, such as checking patron records, resolving problem items, shelving items. Performed special projects as needed, such as copy cataloging digital government documents and assisting with special programs such as the annual Summer Reading Programs. Volunteer May 2008September 2008 Shelved material according to the Dewey Decimal Cataloging standard. Provided customer assistance under supervision of Reference Librarians. Performed special projects as needed, such as assisting with the logistics and events of the Adult Summer Reading Program. Inter-Library Loan, University of California Berkeley Berkeley, CA Student Library Assistant August 2008January 2010 Processed 100+ items daily to and from libraries worldwide under minimal supervision. Trained student employees on LCC, interlibrary loan operating procedures, and in the Millennium ILS. Suggested processing changes that reduced item processing time by 10%. PROFESSIONAL INVOLVEMENT Social Media Administrator, American Society for Information Science & Technology San Jose State Chapter (2010-2011), o 2011 ASIS&T Student Chapter of the Year. Member, American Library Association Spectrum Advisory Committee Presenter, 2013 American Library Association Annual Conference TECHNICAL SKILLS Symphony, Horizon, Millennium ILS VMWare (personal installation) Microsoft Office (Word, Excel, PowerPoint) Basic Spanish / Chinese Windows XP to 8 / OS X Lion / Ubuntu 11.1 XHTML / CSS