APPROACH PAPER FOR ORGANIZATIONAL UNDERSTANDING OF ‘The

Roper District Cooperative Milk Union’

Objective of the study:

To understand the configuration, structure and contextual dimension, organizational
history, its working pattern, repetitive pattern of interaction among employees, value
and goal system, its ambience and environment, resource mobilisation and how the
organization is leveraging its ‘core competence’ in dairy industries from the
perspective of competition, market share, and profitability to its product-line.

Deliverables:
• An Organizational understanding report based on the observation,
experiences and finding during OTS
• Reflection of the project task assigned by the organization in OAC report.

Framework for OU component:

• Mission and Vision of organization

• Major Task and activities
• Study of the organization business model:
o What are the propositions for members, Internal staff, Federation.
o What is the proposition for Organisation
 Present: Revenue and expenditure stream
 Future: Growth prospects
o Resources owned by the organisation
o Organizational competencies
o Centrality and robustness of the business model
• Leadership:
o Structure of strategic apex
o Election and voting rules
o Major duties and responsibilities
o Boundary spanning
• Structural Dimensions:
o Hierarchy of authority
o Divisions and departments
o Roles and responsibility
o Information flow
o Decision making.
• Contextual dimension:
o Size: employees, assets, turnover.
o Technology used
o Culture: Key values, Beliefs, norms
o External environment: Government policies, financing, suppliers,
customers, area of operation.
• Strategies:
o At procurement level
o At corporate level
o Quality assurance

• HR perspective:
o Manpower planning
o Recruitment process
o Selection process
o Orientation and induction
o Job assigning
o Grooming and training of freshers
o Compensation
o Need of compensation management
o Components of compensation system
o Payroll
o Promotion
o Performance appraisal
o Retirement/Resignation/Termination
o Employees turn over and job satisfacion

• Growth and performance Indicators

o Analysis of the previous financial statements
o Rise in procurement, market share, no. of societies etc.
o Strength and weakness
• Limitation of the study
Methodology
• Informal interviews of department heads and employees
• Discussions with consumers, staff and members
• Surveys, field visits and direct observation of the union dairy member plants
• Secondary sources of data such as review of annual reports, comprehensive plan
documents and other in house publications like regulatory guidelines for various
departments.