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Introduction To Computing Assignment 2 (Group Project) Electronic commerce, commonly known as e-commerce or eCommerce, is a type of industry where the

buying and selling of products or services is conducted over electronic systems such as the Internet and other computer networks. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI),inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction's life-cycle, although it may encompass a wider range of technologies such as email, mobile devices social media, and telephones as well. Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of business transactions. This is an effective and efficient way of communicating within an organization and one of the most effective and useful ways of conducting business. E-commerce can be divided into:

E-tailing or "virtual storefronts" on websites with online catalogs, sometimes gathered into a "virtual mall" Buying or Selling on various websites The gathering and use of demographic data through Web contacts and social media Electronic Data Interchange (EDI), the business-to-business exchange of data E-mail and fax and their use as media for reaching prospective and established customers (for example, with newsletters) Business-to-business buying and selling The security of business transactions.

Your task is to design survey questions to find out the pattern trust level of consumers in Malaysia in using e-commerce in their day-to day banking transactions, their on-line buying behaviour, and the benefits they experience and to find out the barriers that hinder the usage of e-commerce. Your sample size should be 60 persons. Your survey should include these:a) The characteristics of consumers :- i) Age group ii) Type of Work- Non-Executive, Executive, Manager, Top Management iii) Internet Usage Frequency iv) b) The consumers attitude on i) Buying Things Online ii) Selling Things Online iii) Banking Transactions Online iv) What they do online?Get Info/FB/Email/YouTube/Radio/EBook v) Frequency of buying things online-once a week/once a month/twice a month/ more than 3 times a month/every 2 months/every 3 months or more

c) The consumers attitude on the benefit of e-commerce i) Convenience ii) 24 hour availability iii) Speed iv) Attractive Price v) More Choices vi) More info vii) More Interactive d) Barriers that hinder the consumers from doing transactions online i) Security for electronic commerce ii) Poorly Design of Website iii) The inability to differentiate a phishing website to a real website iv) Website Takes Too Long to Respond v) Poor Sound and Picture Quality v)i Poor Design Of Website vi) Past History of Fraud with Online Company With the results of your report, you are required to give suggestions on how to overcome the barriers that hinder consumers from doing transactions online. You are also required to present this assignment in front of the class and to submit the written report by the end of Week 8.