Brewer 1

Instructor: Tina Brewer

Grade: College and beyond
Lesson Topic: Requesting official academic transcripts
Date: 07/02/2009
Approx time: 45 minutes

NOTE: Instruction lesson applies to currently enrolled students

only who have access to Flashline

Instructional Objective: After instruction and group discussion, the

student will be able to:
1. Log in to Flashline
2. Submit an online request for transcripts

Materials and Supplies:

o Personal computer
o Internet access
o Flashline Id and password

Anticipatory Set: this lesson is only applicable to currently enrolled

students. You MUST have access to Flashline and a student tools tab
in order to complete the lesson. If you do not please let the instructor
know and he/she can provide further instruction for you. Students will
be learning how to request transcripts using the student portal
(Flashline).

Introduction: Requesting transcripts is a very common question

asked in the Registrar’s office multiple times, daily. Students need to
be made aware of the simple process in order to reduce the amount of
time that the Call Center staff spends on the phone guiding students
through the process. Current students have the ability to request their
college academic transcripts by logging into Flashline. However, for
alumni whose accounts have been deactivated they will need to
submit written request (fax or mail).

Instruction: The teacher will walk the students through the process of
requesting transcripts using Flashline once. Students will then use the
guided instructions to complete the process on their own.
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Guided Practice

1. Student will need to go to www.kent.edu and enter in their

Flashline ID and password and click on the Go button

2. Once logged in click on the tab “Student Tools” tab

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3. Student will scroll to the bottom of the page to they get to the
“Submit Request” box

4. Student will click on the “Official Academic Transcript” link

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5. You will come to the”Transcript Request Form” page – the page

also makes the student aware that if he/she owes monies (has a
hold on their transcripts) they will NOT be able to receive
transcripts.
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6. This same page details information about the expediting transcript

process

7. Student will scroll down the page and enter in their demographic
information.
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8. Student will enter in the mailing address where the transcript will
be sent

9. Once the student scrolls down the rest of the page he/she will see
a section for special request. Students can request transcripts be
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sent AFTER semester grades or degrees have been posted to

academic transcripts.

10.Last but not least students will click on the “Submit Request”
button and the process has been completed.
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11. You have successfully requested transcripts once you receive the
following message

Independent Practice: Students will complete the process on their

own this time.

o Students will need to log into Flashline, click on the Student Tools
tab and scroll to the bottom of the page to the box that says
“Submit Request”.
o Once there, they will click on the “Official Academic Transcript
Request” link and input the requested information (mail to
address, make attention to, special request, etc).
o Lastly, student will click on submit and you have successfully
submitted a request for transcripts using Flashline.

Closure: Upon completion of this lesson, students will be able to

successfully order official academic transcripts using Flashline. If you
are an alumni and do not have access to Flashline you will need to
submit a written request to the Office of the Registrar either by fax or
mail. Also please note that transcripts CANNOT be faxed.

Hopefully this step-by-step guide has been able to answer any

questions that you may have had about requesting transcripts via
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Flashline. If you are still unsure as to how to complete the process

please contact the instructor at tbrewer@kent.edu

Transcript Information Sheet

Note: Fill this form out before beginning the lesson. That way you are
prepared to answer the questions that you will be asked.

Flashline ID:

Flashline password:

Mail to:

Special Instructions:
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Assessment

Yes No Score
Student is able to
successfully log into Flashline ___/2
Student is able to locate their
Student Tools tab ___/2
Student is able to input
required info to request ___/2
transcripts (i.e. mail to
address, special instructions)

Student successfully submits ___/2

request
Student follows up within 7-
10 business days to notify ___/2
instructor that transcripts
were received (via e-mail)

Total Score: ___/10