ALEXANDER ROQUE

20810 SW 87 t h AVE APT 306

CULTER BAY, FL. 33189
(786) 873- 0396
Email:natyalexander@hotmail.com
OBJECTIVE
My goal is to become associated with a company where I can utilize my skills and gain
further experience while enhancing the companys productivity and reputation. Also enjoy
working with the public to obtain great customer satisfaction.
LICENSES AND CERTIFICATIONS
Licensed
Miami, Florida

Safe Driver Miami-Dade Aviation

Department AOA Drives License
Certified
UPS Load Manifest Certificate

Employee of the Month

United Parcel service for months:

November 1997

Supervisor of the Month

United Parcel Service for Months:

May 2006, Feb 2007, Aug 2007, Nov 2007, Mar

2008, Nov 2011

PROFESSIONAL EXPERIENCE
Air Operations supervisor

April 2000 to present

USP United Parcel Service, Miami, Florida

Primarily responsible in conducting loading/unloading of aircraft containers and palettes

per USP guidelines and FAA Regulations in a timely and safely manner.

Maintain accurate records using electronic inventory software per UPS guidelines.

Load master in charge of assigning positioning of cargo and small package on various
types of aircrafts such as B727, B757, DCH, B767, and A300.

From January 2010 December 2012 Safety committee representative for the Miami
gateway Responsibilities included addressing safety issues and concerns fixing them
immediately and appropriately.

From January 2009 till December 2011 in charge of the South Florida feeder dispatch
operations responsible for loading next day air packages for different center such as
Miami, Hialeah, Homestead, Hollywood, Ft. Lauderdale, Deerfield, and West Palm Beach,
all this while being done in a safely and urgently way.

B Brokerage Clerk

January 2000 to April 2000 t

USP United Parcel Service, Miami, Florida

Duties included preparing the appropriate documentation for the United States Customs
to submit clearance for each aircrafts departure for domestic and international flights.

Clerical duties such as filing, organizing, record documentation and maintaining all
documents up-to-date.

B Document Auditor

November 1997 to January 2000 t

USP United Parcel Service, Miami, Florida

Process inbound/outbound packages per specific countries.

Prepared appropriate documentation in a timely manner.

B Customer Service Representative

May 1997 to August 1997

British Airways (Miami Intl Airport), Miami , Florida

Customer Service Agent

Responsibility also included cargo handler and handling heavy equipment.

In Charge of receiving and dispatching cargo.

B Screener

September 1996 to May 1997

Argenbright Security (Miami International Airport), Miami , Florida

Conduction screenings through X-Ray monitors at a specific concourse for any

threatening weapons carried by passengers.

Screening for personal belongings that may be harmful or in violations of high security
regulations.

B Bag Boy, Stock Clerk, and Cashier

June 1991 to August

1996

Publix Supermarket, Miami, Fl

Ensured all groceries were neatly packed and help customer to load groceries.

Stocked Shelves, distributed appropriate items and carried heavy boxes 15lb-65lb for
stocking.

Attended customers, rang up and handled cash transactions while in a courteous

manner.

EDUCATION
Graduate Student
Braddock G. Holmes Senior High School
High School Diploma, 1995.

REFERENCE
Available upon request.