Titan Industries is the world's fifth largest[citation needed] wrist watch manufacturer and India's leading producer of watches

under the Titan, Fastrack, Sonata, Nebula, R ! , Regalia, "ctane # $%l%s brand names& It is a 'oint (enture between the Tata !roup, and the Tamil Nadu Industrial )e(elopment *orporation +TI)*",&[-] Its product portfolio includes watches, accessories and 'eweller%, in both contemporar% and traditional designs& It e.ports watches to about -/ countries around the world with manufacturing facilities in 0osur, )ehradun, !oa and manufactures precious 'eweller% under the Tanish1 brand name, making it India's onl% national 'eweller% brand& It is a subsidiar% of the Tata !roup& Titan 2atch di(ision was started in 3456& t launch it was the third watch compan% in India after07T and llw%n& Titan formed a 'oint (enture with Time., which lasted until 3445, and setup a strong distribution network across India& s of /838, Titan watches account for a 98: share of the total Indian market and are also sold in about ;8 countries through marketing subsidiaries based in <ondon, den, )ubai and Singapore& Titan watches are sold in India through retail chains controlled b% Titan Industries& Titan Industries has claimed to ha(e manufactured the world's slimmest wrist watch = Titan >dge& [;] ?roduced indigenousl% after four %ears of research and de(elopment, the Titan >dge has a total slimness of 'ust -&@ mm and a wafer thin mo(ement of 3&3@ mm& part from the Titan >dge, Titan also offers Steel, Regalia, Raga, Fastrack, Technolog%, Nebula, Aandhan, Sonata, "ctane, special R0osur, Tamil Nadu& Fastrack is a popular brand among %outh in India& Fastrack watches come in a (ariet% of st%les, shapes and colors& "n ; 7arch /838, Titan Industries nnounced the launch of its (er% first Titan flagship store is located at "pposite Shoppers Stop, Aandra <inking Road, 7umbai, India& Store is spread o(er a spacious /,@88 s1 ft +/-8 m/, and houses more than 3@88 watches on displa% from Titan like ?urple, utomatics, "rion, Raga, >dge, Nebula, and man% more&[@] "n No(ember 39 /833, Titan Industries ac1uired swiss watch maker Fa(re=<euba for >uro / million[9]&

HTSE Technology

In Bul% /833 Titan launched the 0TS> +0igh Tech Self >nergiCed, collection of watches which run on light&[6] ccording to Titan these watches can be charged with as low as /88 lu. of light which makes them chargeable with light e(en from a candle& [5] In it's press release the compan% said that D0TS> draws its design inspiration from the most comple. self=energising bodies built b% mankind E space stations, satellites and spaceships& Targeted at the tech=sa((%, %oung urban male, this ultra=modern assortment is trul% an epitome of st%le and technolog%&D [4] These watches are at current a(ailable at select outlets in

select cities throughout the world&

?recision >ngineering )i(ision

?recision >ngineering )i(ision of Titan was started in /88/& It has become one of the leading manufacturers of ?recision ?arts for utomoti(e and erospace Industries& The )i(erse ?roduct range includes pointers, dashboard clusters like Fuel !auge, Temperature !auge, !ear Shift Indicators, *locks for utomobiles and an% kind of In'ection molded ?lastic parts, >lectromechanical ssemblies for automobiles, all kinds of pressed and turned parts for automobiles& The Tooling Sector of ?recision >ngineering )i(ision manufactures all kinds of ?ress Tool, 7olds, Bigs, Fi.tures for (arious industries& Titan utomation Solution, a part of ?recision >ngineering )i(ision is a leading utomation Solution ?ro(ider for all kind of industries& The% made significant contributions to add (alue during the product de(elopment stages of the low=cost water purifier, Tata swach, de(eloped b% Tata *hemicals& The utomation Solution applied its precision engineering capabilities to suppl% automation solutions for the de(elopment of special assembl% presses that enabled mass production of Tata swach&[38]

Beweller% di(ision

Tanishq is currentl% the most prominent 'eweller% brand of India, and it pioneered the concept of branded 'eweller% and ornaments in India& The name Tanish1 has been formed b% combining DTaD +the first two letters of Tata, and DNishk or NishkhD +meaning gold coin or necklace in Sanskrit,& [33] Tanish1 is India's largest 'eweller% brand with a wide range of 'eweller% in //Ft pure gold studded with diamonds or coloured gems& It is the fastest growing 'eweller% brand in India&[citation needed] Tanish1, established in 344@, challenged the established famil% 'eweller and introduced new rules in precious 'eweller%G a categor% as old as ci(iliCation& Tanish1 challenged the age=old 'eweller's word with Tata's guaranteed purit%& Tanish1's initial fora% into the 'eweller% business was a failure though& Tanish1 at first introduced 35 Ft gold 'eweller% ad(ertising 35 Ft as the 'international standard&' This less pure gold was completel% re'ected b% the market dominated b% +purported, // Ft gold& <ater on, it e.ploded the market with facts about rampant impurit% across India& It introduced technolog%=backed challenge in a categor% completel% go(erned b% blind indi(idual trust& Tanish1 introduced inno(ations likeFaratmeter, the onl% non destructi(e means to check the purit% of goldG machine made 'eweller%, which offers superior finish and (alue to the customer and handcrafted 'eweller% which is influenced b% (arious 'eweller% traditions of India& Tanish1 has set up production and sourcing bases with thorough research of the 'eweller% crafts of India& The 3-@,888 s1 ft +3/,@88 m/,& factor% is e1uipped with the latest and most modern machiner% and

e1uipment& The factor% complies with all labour and en(ironmental standards, located at 0osur, Tamil Nadu& The brand brings together the work of karigars, who specialiCe in different st%les of making 'eweller%& Farigars, who continue to be an e.ploited lot with other 'ewellers, are paid fair remuneration and work under good working conditions in Tanish1&

Face of Titan

The *ompan% also runs a one of a kind contest in the retail industr% called the Face "f Titan +F"T, contest to identif% the most talented Sales person, 7anager # Ser(ice personnel Technician # *ashier& [citation needed] The contest recogniCes the best based on a set of parameters that gi(e a measure of the o(erall de(elopment of the indi(idual in each of the categories mentioned abo(e and is not solel% on sales& This program was concei(ed as an assessment center for front=line staff = b% parna ?onnappa, inspired at that time b% staff who e.pressed their desire to 'perform' and 'be recogniCed' for what the% do& This program enabled the retail wing of Titan to empower staff to take charge of their own skill de(elopment and pro(ided them with a health% and fun en(ironment to compete and showcase their own talent& The contest leapfrogged into the digital era from the %ear /889=86 with the introduction of IT in the capturing of sur(e% data across all of its /88H stores, that %ear also saw the introduction of the data gathered at the store le(el being used to profile the staff at (arious le(els using a custom built web based software de(eloped b% I&!>N <abs& TIT N compan% has good reputation in Indian stock market +NS>,& Sonata reached the top 388 most trusted brands of India in a stud% = The Arand Trust Report conducted b% Trust Research d(isor%& The same stud% has also ranked Titan as 38th 7ost Trusted Arand& [3-]

The 2orld of Titan is the e.clusi(e chain of Titan stores& 2ith o(er -/8 stores and presence in o(er 3-8 cities, the 2orld of Titan is India's largest watch retailer& The world of Titan stores offer customers the finest and largest range of Titan watches under the same roof& Aecause when %ou own a Titan, %ou don't bu% a watchG %ou li(e an e.perience& From creating the slimmest watch in the world to pro(iding customiCed retail solutions, our commitment to %ou is absolute and complete& The 2orld of Titan has an offering for e(er%one I across different st%les ages, price points and brands& The wide range of watches, delightful store ambience and unmatched ser(ice ensure customer satisfaction& In keeping with the rapidl% e(ol(ing trends in retail, Titan also proudl% presents flagship e.periences in 7umbai and )elhi& Restless for no(elt%, for perfection, for accomplishment& nd it is this (er% restlessness that has defined Titan's path breaking /;=%ear 'ourne% in watch=making& In the 3458s, $er.es )esai and his team dreamed about a range of watches that could re(olutioniCe the attitude of people towards the accessor% that so far onl% indicated the time& The% foresaw a future where st%le and design coe.isted with utilit%G where a

watch would flatter a dress or make a look&

Titan Inaugurates <argest 2atch Store in India

Redefining the ?remium Retail >.perience 3St one=stop=shop Titan Flagship store in New )elhi New )elhi recei(es 3st 0elios Store, the high end multi=brand watch chain from Titan Jn(eils new (ariants from Titan utomatic *ollection 7arch 35 th /833K K In the rapidl% burgeoning Indian Retail scenario, the consumer brigade is demonstrating a rare aptitude towards shopping& The best and the widest collection under one roof, coupled with the finest retailing e.perience, is the demand of toda%Ls shoppers& !litC% stores with the daCCling product displa% and the plush interiors are knocking the doors of the Indian retail space& nticipating the changes and foreseeing the imminent scenario, Titan, the leader in the Indian watch industr%, inaugurated the largest watch store in India&

Ser(ices offerred

S>RMI*IN! N "M>R0 J<IN! "F T0> 2 T*0 R>?< *>7>NT "F R>OJIR>) S? R> ? RTS A TT>RP R>?< *>7>NT R>?< *>7>NT "F STR ? N AR *><>TS ST N) AP 2 T*0 F *I<ITP 0"7> )><IM>RP F *I<ITP T N"7IN < *"ST >$T>N)>) 7 INT>N N*> 2 RR NTP

2arrant% rules and regulationsK

S>RMI*IN! N "M>R0 J<IN! "F T0> 2 T*0 R>?< *>7>NT "F R>OJIR>) S? R> ? RTS A TT>RP R>?< *>7>NT R>?< *>7>NT "F STR ? N AR *><>TS ST N) AP 2 T*0 F *I<ITP 0"7> )><IM>RP F *I<ITP T N"7IN < *"ST >$T>N)>) 7 INT>N N*> 2 RR NTP

2atch care tipsK

7aintenance tipsK
?eriodic *heckK Titan watches are designed to pro(ide accurate and reliable ser(ice& 0owe(er, e(er% two to three %ears, or when %ou replace the batter%, %ou should (isit a Titan watch care centre or uthoriCed Ser(ice *enter& The% will inspect %our watch for an% worn parts that ma% need replacement, check whether it needs lubrication, and whether perspiration, water, dust, etc& entered the watch # do the needful to restore the watch& Titan utomatic watches need to be ser(iced once in /=- %ears& 7etal braceletK 7etal bracelet should be cleaned carefull% in water when dirt%, using a soft toothbrush with soap and water to remo(e dirt& Rinse with water and dr% carefull% with a soft cloth& <eather strapK <eather strap should be slightl% loosened in the summer, when it ma% absorb perspiration& tight strap not onl% pre(ents the passage of air o(er the strap

undersurface but can also cause a perspiration rash on the wrist& If the strap e(er becomes wet with perspiration, wipe it dr% with a soft cloth& (oid lea(ing %our watch in direct sunlight& The strap color ma% fade& Non water=resistant watchK Non water=resistant watch = If %our watch is not water resistant, be careful not to get water on the case& The case should be wiped gentl% with a slightl% moistened soft cloth and then dried carefull%& ?olishing the caseNglassK ?olishing the caseNglass=2hen %ou want to polish the case of %our watch, use a soft and slightl% damp cloth &?lease do not use an% sol(ents, cleaners, or detergents as this ma% harm the watch& 2hen %ou take off %our watchK 2hen %ou take off %our watch, lea(e it in a well(entilated spot& Ne(er put it in a sealed container when it is still damp with perspiration& ShocksK Pour watch is a precision measuring instrument& Treat it carefull%, and it will ser(e %ou well& (oid undue shocks +such as dropping on hard sur Pou should aim to protect %our watch from hea(% perspiration& ?lease remember to wipe it dr% as soon as possible&faces,& ?erspirationKPou should aim to protect %our watch from hea(% perspiration& ?lease remember to wipe it dr% as soon as possible& TemperatureK If %our watch is stored at temperatures outside the normal range +as low as @Q* or as high as H@8Q*, the electronic components ma% cease to function& *hemicalsK *hemical substances, gases, mercur%, etc&, ma% change the colour of cases, bracelets and straps& 7ercur% +for instance, from a broken thermometer, can cause particularl% unsightl% gre% discoloration of gold plating& 7agnetismK (oid placing %our watch near loudspeakers, refrigerator door magnets, electric mi.ers and blenders, headphones and other electrical e1uipment& These ha(e strong magnetism that affect the timekeeping and functioning of %our watch& Time SettingsK )o not tr% to change the time setting of %our watch between //&88 and 8/&88 hours because the calendar mechanism will be in the process of changing the da% and date and an% manual inter(ention will cause damage to the mechanism&

Fa1Ls

3] 2hat is the accurac% of a Titan 1uartC watchR The accurac% of a Titan watch is S -8 secondsNmonth i&e& the watch ma% gain or lose -8 seconds per month /] 2hat is the accurac% of Titan utomatic watchR The accurac% of a Titan utomatic watch is S ;@ secondsNda% i&e&, the watch ma% gain or lose ;@ seconds per da%& -] 0ow long will the batter% of m% Titan watch lastR T%picall%, the Titan watch batter% is co(ered under warrant% for a period of 3 %ear from the date of purchase during which Titan offers a free replacement of batter% if needed& ?lease note = the warrant% period for batter% of digital watches is 9 months& In case of watches with other features such as *hronograph, larm # <ight facilit%, batter% life depends on fre1uenc% of usage of these functions& ;] 0ow fre1uentl% should I change m% batter%R Ideall% %ou must change %our batter% once e(er% / %ears& 0owe(er, the first batter% of %our watch ma% re1uire replacement before / %ears due to gap between manufacturing date and selling date& The batter% life of watches with special functions such as *hronograph, )igital and larm depends on usage pattern of these functions& @] 0ow to acti(ate m% watchR N 2h% does m% watch ha(e a plastic piece between the *ase # *rownR There is a plastic spacer pro(ided between the case # the crown to keep the watch in stop condition& This pre(ents batter% drain when the watch is not in use& *arefull%

remo(e the plastic spacer # press the crown gentl% inwards +normal position,& This will acti(ate %our watch, post which %ou can set the time and date& 9] 2here can I obtain spare parts for m% watchR Titan ser(ice centers pro(ide ser(ices for %our watch, including batter% and spare parts replacement& 6] If m% strap breaks or if I want to change m% strap, what do I doR Titan ser(ice centers house a (ariet% of braceletsNstraps for %ou to choose from, which can then be fi.ed onto the watch based on its specifications&
Titan >%e H, the third ma'or line of consumer business from Titan Industries <td, (entured into the e%ewear segment in 7arch /886& The mo(e was an initiati(e to re=define the industr% and straddle the marketplace with e.acting 1ualit% standards, unparalleled in IndiaLs e%ewear industr%& Titan >%eH offers wide range of st%lish and contemporar% e%ewear through e.clusi(e optical stores across the countr%& Aenchmarked against the best in the world, Titan >%eH will herald standardiCation Titan >%e H, in s%nc with Tata Ts principles of 1ualit% and trust, offers international 1ualit% standards and practices coupled with (arious aspects such as transparenc% in pricing, st%le and contemporar% design in the e%ewear segment and new practices in the highl% fragmented and undifferentiated Indian optical retail segment& About Titan Industries Limited Titan Industries <imited, a 'oint (enture between the Tata !roup and the Tamil Nadu Industrial )e(elopment *orporation +TI)*", commenced operations in 3456 under the name Titan 2atches <imited& In 344;, Titan Industries di(ersified into Beweller% and more recentl% into >%ewear with Titan >%eH& s a full range producer=marketer, Titan Industries offers the Indian and International customer a (er% large range of products to suit (arious consumer preferences& Its products are recogniCed for inno(ation in design, 1ualit% and reliabilit%& The Titan >%eH chain le(erages the compan%Ls retail and design e.pertise to offer a world=class optical store e.perience with a range of o(er 3,888 st%lish products to help %ou look %our best& Frames The stores carr% frames bearing the brands Titan, >%eH and )ash +for children, brands& Titan >%eH stores also sell a host of international brands of frames& *onforming to TitanLs e.acting 1ualit% standards& The stores offer warrant% of upto one %ear on Titan products& Lenses In terms of optical lenses, the compan% offers three brands I >ssilor, Fodak and Titan lenses& The stores offer a si.=month warrant% with the Titan brand lenses& Titan >%eH has recentl% entered into a technical pact with the renowned Sankara Nethrala%a for training of retail # clinic staff& Contact Lenses Titan >%eH also houses contact lenses from Aausch and <omb, Bohnson # Bohnson and *iba(ision& Sunglasses For our st%le conscious customers, Titan >%eH has a (ariet% of international brands of Sunglasses in addition to Fastrack=a well known brand from Titan Industries <td& EXCHANGE FFE! F! " TITAN E#E $L%S A&ail 'lat ()* discount on e+change o' eye,ear at Titan Eye $lus -angalore. "ay (/00 1 Titan Eye $lus. the third consumer 'acing business 'rom Titan Industries launched an e+citing scheme ,hich o''ers customers a 'lat discount o' ()* on e+change o' old eye,ear 'or ne, s2ectacles or sunglasses3 This scheme, which will be a(ailable at all Titan >%e ?lus outlets across the countr%, ,ill be &alid 'rom 0(th "ay (/003 )uring the offer, Titan >%e ?lus will displa% a wide assortment of fashionable and st%lish collections from Titan, >%e H and )ash collection of prescription e%ewear& Titan >%e ?lus also offers a wide range of International brands such as ?rada, !ucci, ?olice etc& In order to cater to the budget and st%le re1uirement of customers, the store displa%s Titan frames starting from Rs&;4@ to the latest frames from international brands priced up to Rs&-8, 888& Speaking about the offer, "r3 S3 !a&i 4ant. C 5 Eye,ear 6i&ision. Titan Industries Ltd3 said. DThe latest e.change offer gi(es our customers an opportunit% to refresh their look b% replacing their old e%e wear with a new spectacle from a wide arra% of st%lish and trend% Titan collections, such as S2IT*0>RS, <ites, ?aolo Seminara, M%bes, 7anhattan and >nigma as well as from the latest range of International brandsD lthough the contact lens portfolio does not fall under the pur(iew of the e.change scheme I a flat 38: discount will be offered on the same& Titan >%e ?lus acti(ation is applicable at all 3@@ Titan >%e ?lus stores across the countr%& The scheme will be supported through a strong -98 degree, multi=media marketing campaign comprising print, TM and (arious AT< marketing acti(ities& Titan >%e ?lus has state of the art e%e testing facilities and "ptometrists speciall% trained b% world famous Sankara Nethrala%a to ensure that the customer gets a DUero error e%e testD& ll Titan frames come with a warrant% and all stores ha(e a uni1ue st%le consultanc% section helping customers to choose right frame to suit their uni1ue face t%pe&

"ffer applicable on all sunglasses e.cept Ra%ban, "akle% and Fastrack& About Titan Eye $lus Titan >%e H, the third ma'or line of consumer business from Titan Industries <td, (entured into the e%ewear segment in 7arch /886& The mo(e was an initiati(e to re=define the industr% and straddle the marketplace with e.acting 1ualit% standards, unparalleled in India's prescription e%ewear industr%& Titan >%e ?lus offers wide range of st%lish and contemporar% e%ewear through e.clusi(e optical stores across the countr%& Aenchmarked against the best in the world, Titan >%eH will herald standardiCation Titan >%eH, in s%nc with Tata's principles of 1ualit% and trust, offers international 1ualit% standards and practices coupled with (arious aspects such as transparenc% in pricing, st%le and contemporar% design in the e%ewear segment and new practices in the highl% fragmented and undifferentiated Indian optical retail segment& *urrentl%, Titan >%eH has 3@@ stores functional across ;5 cities i&e& )elhi, !urgaon, Noida, *handigarh, Baipur, <ucknow in NorthG Folkata, Ranchi, )hanbad, Ahagalpur, Bamshedpur in the >astG Aangalore, 0%derabad, *hennai, MiCag, Mi'a%wada, !untur, *alicut, *ochin, Tuticorin and *oimbatore in the South and 7umbai, hmedabad, ?une, Nagpur, Fohlapur, Aaroda, Indore, Ahopal, !walior, Babalpur in the 2est of India &

AJSIN>SS "??"RTJNITI>S

t Titan we constantl% pro(ide opportunities for enterprising business people to collaborate with us& If %ou're interested in being a franchisee of the 2orld of Titan, Tanish1, !oldplus, Fastrack and Titan >%eH stores, %ou're in the right place& "r if %ou want to be a local or international distributor for our world class products, or a (endor for raw materials, do get in touch right awa%& 2e're in the licensing business tooV *ome, share in our successV

*"7? NP ?R"FI<>

Titan Industries is the organiCation that brought about a paradigm shift in the Indian watch market when it introduced its futuristic 1uartC technolog%, complemented b% international st%ling& 2ith India's two most recogniCed and lo(ed brands Titan and Tanish1 to its credit, Titan Industries is the fifth largest integrated watch manufacturer in the world& The success stor% began in 345; with a 'oint (enture between the Tata !roup and the Tamil Nadu Industrial )e(elopment *orporation& ?resenting Titan 1uartC watches that sported an international look, Titan Industries transformed the Indian watch market& fter Sonata, a (alue brand of functionall% st%led watches at affordable prices, Titan Industries reached out to the %outh segment with Fastrack, its third brand, trend% and chic& The compan% has sold 388 million watches world o(er and manufactures 3/ million watches e(er% %ear& 2ith a license for premium fashion watches of global brands, Titan Industries repeated its pioneering act and brought international brands into Indian market& Tomm% 0ilfiger and f c u k as well as the Swiss made watch I $%l%s owe their presence in Indian market to Titan Industries& >ntering the largel% fragmented Indian 'eweller% market with no known brands in 344@, Titan Industries launched Tanish1, IndiaLs most trusted and fastest growing 'eweller% brand& !old ?lus, the later addition, focuses on the preferences of semi=urban and rural India& *ompleting the 'eweller% portfolio is Uo%a, the latest retail chain in the lu.ur% segment& Titan Industries has also made its fora% into e%ewear, launching Fastrack e%ewear and sunglasses, as well as prescription e%ewear& The organiCation has le(eraged its manufacturing competencies and branched into precision engineering products and machine building& 2ith o(er 659 retail stores across a carpet area of o(er 38,85,85- s1& ft& Titan Industries has IndiaLs largest retail network& The compan% has o(er -/9 e.clusi(e T2orld of Titan' showrooms and o(er 94 Fastrack stores& It also has a

large network of o(er 9@8 after=sales=ser(ice centers& Titan Industries is also the largest 'eweller% retailer in India with o(er 3/4 Tanish1 bouti1ues and Uo%a stores, o(er -/ !old ?lus stores& It also sports o(er 343 Titan >%eH stores& The compan% has two e.clusi(e design studios for watches and 'eweller% Aacked b% o(er @,4-; emplo%ees, two e.clusi(e design studios for watches and 'eweller%, 38 manufacturing units, and innumerable admirers world o(er, Titan Industries continues to grow and sets new standards for inno(ation and 1ualit%& The organiCation is all geared to repeat the Titan and Tanish1 success stor% with each new offering

?R")J*TS

Titan Industries, best known as India's pioneering manufacturer of 1uartC watches, has also etched a niche for itself in some of the most competiti(e spaces in the fashion industr% such as 'eweller% and e%ewear& ?recision engineering is another area of specialiCation that Titan Industries is proud of& 7atches1 Aeing the world's fifth largest integrated watch manufacturer, Titan Industries has created and sold more than a 388 million pieces the world o(er& 2ith a production rate of o(er 3/ million watches per annum and a customer base of o(er 388 million, Titan Industries owns manufacturing and assembl% operation centers in 0osur in Farnataka, )ehradun, Roorkee and ?ant Nagar in Jttaranchal, Aaddi in 0imachal ?radesh, and an >lectronic *ircuit Aoards +>*A, plant in !oa& *apturing the important market segments and the changing fashion trends, Titan Industries has brought forth four core watch brandsK W Titan is designed for the mid=premium segment W Fastrack is crafted to fit the trend% fashion space with a focus on the %outh W Sonata is created for the mass market and has emerged as IndiaLs largest selling watch brand W $%l%s is fashioned for the premium market, aiming at the high=end connoisseur and new=age achie(er The Titan brand architecture comprises se(eral sub=brands, each of which is a market leader in own space& Notable among them areK Titan >dge, Titan Raga, Nebula, 0eritage and se(eral other collections like 22F, Uoop, "rion, ?urple, "baku, utomatic and the 0TS> series& The Titan portfolio owns o(er 98: of the domestic market share in the organiCed watch market& Titan IndustriesL pride possession, a world=class design studio for watches and accessories, is the place where some of the most co(eted creations ha(e been conceptualiCed& >.clusi(e 2orld of Titan and Fastrack showrooms and o(er 3/,888 outlets in more than /,@@; cities in India make these much=sought=after watches a(ailable to the bu%ers& The watches are also offered internationall% in -8 countries, with a special focus on the 7iddle >ast and sia ?acific regions& The after=sales ser(ice, a benchmarked operation with a large network of e.clusi(e ser(ice centers spread across the countr%, is one of the operation units with the fastest turnaround time in the world& 8e,ellery1 Following the suit of time products, Titan IndustriesL Tanish1 has been IndiaLs largest, fastest growing and most popular 'eweller% brand& Tanish1 offers a premium range of inno(ati(el% created gold 'eweller% with an aesthetic use of diamonds and precious, semi=precious stones in (arious hues& rresting designs in //kt pure gold as well as platinum are among

the most admired products on the compan%Ls list& !old?lus the recent retail plain gold 'eweller% offering, is specificall% created for semi urban and rural Indian market& The brand offers gold 'eweller%, as well as uni1ue designs crafted with diamonds, merican diamonds and other precious stones& Titan Industries boasts of o(er 3/4 Tanish1 bouti1ues, / Uo%a stores and -/ !old ?lus stores in India& The enchanting 'eweller% patterns that are part of these brands originate in the well=e1uipped e.clusi(e 'eweller% design studio of Titan Industries& Eye ,ear1 Titan >%eH of Titan Industries offers sunglasses under its Fastrack brand& ?rescription e%ewear such as lenses and contact lenses is also part of the range& Titan >%eH offers frames, sunglasses, and accessories of Titan IndustriesL in=house brands as well as other premium brands& $recision Engineering1 The ?recision >ngineering di(ision of Titan Industries supplies precision components to the a(iation and the automoti(e industr%& s an "riginal >1uipment 7anufacturer +">7,, the compan% makes dashboard clocks for car manufacturers in >urope and merica& >1uipped with best certifications such as S 4388A for the aerospace segment, TS 394;4 for the automoti(e segment and the co(eted Ford O3 status = the highest supplier recognition from Ford I Titan Industries also offers full% integrated automation solution

2 R)S #

**"< )>S

"(er the %ears, Titan Industries has recei(ed se(eral prestigious awards and distinctions& Some of the recent and most noteworth% recognitions areK W Titan Industries recei(ed the ward for the 7ost dmired Timewear Arand of the Pear in /884 for the ninth successi(e %ear for Titan, and the 7ost dmired Beweller% Arand of the Pear for the se(enth consecuti(e %ear for Tanish1& W !oldplus bags / dragons and / certificate of merits at the ?romotion marketing awards of sia /884& W Beweller% )i(ision was declared the winner of the X!"<) 2 R)D in F7*! sector in the !reenTech >n(ironment >.cellence ward /884& W Beweller% )i(ision wins first priCe in XInno(ation in Suppl% *hain 7anagementY organiCed b% Indian Institute of 7aterial 7anagement for the second consecuti(e %ear and ranked amongst the top fi(e amongst @8 global entries at >uropen Ausiness School, 2eisbaden !erman% & W Titan brand won the X7ost Maluable Arand in the StateY award at the II?7 # The Sunda% Times ST T> >$*><<>N*> 2 R)& W Aoth Titan and Sonata feature in the Top 388 Arands=/884 in the nnual Sur(e% conducted b% >conomic Times& 2hile Titan is ranked at Number ;, Sonata increase their rank to 59& Titan is ranked number 3 in the consumer durables categor%& W Beweller% )i(ision of Titan Industries <imited won the >ight nnual 7adras 7anagement ssociation award on 7anagerial >.cellence for 7anufacturing sector& W Titan Industries bagged 34th position across all industr% categories and 3st position in the Retail Industr% categor% in the >conomic Times I !reat ?lace to 2ork Institute stud%& The sur(e% results show that 4/: emplo%ees across Titan Industries feel that Titan is a !reat ?lace to workV

Titan Industries was one of the fi(e organiCations to be awarded the D*orporate Social ResponsibilitiesD award = Aest *ommercial and Industrial Institute for /884 = 38 b% the !o(ernment of Tamil Nadu&

*><>AR TIN! TIT N

fter two decades of building relationships with our customers, and learning from all the successes and failures that came our wa%, it is time to pause, reflect and celebrate& It is time to honour the indispensable role of our people, our business associates and suppliers, who ha(e enriched the fabric of Titan Industries, as we know it toda%& 2e are proud to ha(e withstood the test of time and maintained our dedication to the (alues upon which Titan Industries was founded& $eo2le are at the heart o' our success "(er the %ears, we ha(e built our operations, nationwide and worldwide, le(eraging the e.pertise of our most talented, dedicated and hardworking people with the (ision, integrit%, inno(ation and leadership 1ualities that our business demands& Titan Industries ha(e constantl% in(ested in training, incenti(es and career progression across all our business units and ha(e one of the highest emplo%ee retention records& 2e ha(e instituted initiati(es such as TFace of TitanL, TTanish1 SuperstarL, T<ook for StarsL and TTitan Misionar%L to acclaim and commend deser(ing managers, store officers, cashiers and technicians& For o(er two decades, our core (alues of commitment to safet%, health and en(ironment, high ethical standards and respect for people ha(e been the cornerstone of our identit%& Inno&ation is a ,ay o' thin9ing at Titan Industries Titan Industries began its operations with an inno(ati(e offering = 1uartC watches = that changed the face of the Indian watch industr%& Inno(ati(e ideas at Titan Industries ha(e led to significant achie(ements such as Single ?oint Solutions to e(er% "riginal >1uipment 7anufacturer customer& Titan >dge, world's slimmest watch, is probabl% the best e.ample of the spirit of inno(ation in the organiCation I a feat achie(ed in less than fi(e %ears of our e.istence& To facilitate inno(ation, we opt for e.ternal e.pertise from leading consultants like 7cFinse%, Ouadra and Interbrand& 2e use cutting=edge business e.cellence tools such as Tata Ausiness >.cellence model based on the 7alcolm Aaldrige *riteria for >.cellence, total 1ualit% management, -98=degree feedback process and benchmarking& "ur contemporar% store designs are a great e.ample of inno(ation& The% ha(e redefined the retailing standards in India since the time when the concept of modern retailing had not e(ol(ed& Beweller% )i(ision changed the d%namics of gold market b% introducing the Farameter, an industr% first in checking the purit% of gold through a non=destructi(e test& !elationshi2s are a sacred bond o' trust 'or us t Titan Industries, we ha(e built relationships and forged lasting bonds with our customers, emplo%ees, shareholders, network of business associates, and suppliers& 2ith our futuristic designs, we created a desire in the minds of our customers and offered them accessories for e(er% occasion& In a small wa%, we ha(e been a part of all their celebrations& T*ustomer FirstL = an initiati(e dri(en b% the compan% is an embodiment of the customer=focused culture that we imbibed from the (er% beginning& 2e continue to foster greater customer commitment b% making our product lines more comprehensi(e&

Gro,th de2icts many milestones 2e ha(e been able to remain the undisputed leaders in the market& Taking the prognosis of brand fatigue seriousl%, we rein(ented our sel(es with the impeccabl% st%led >uro watches collection& Triumphs like this were interspersed with tribulations that spurred us to accept new challenges and o(ercome them with a resol(e and commitment& 2ith o(er @98 showrooms and 3/,888 dealer=outlets, we are the largest retail network in India& At Titan Industries, the celebration never ends.

AJSIN>SS )IMISI"NS TI7> ?R")J*TS )IMISI"N

The Time $roducts di&ision is ,here the Titan story began3 Today. this di&ision has 2laced Titan Industries among the ,orld:s largest retail net,or9s and earned the com2any the 2lace o' 'i'th largest integrated ,atch manu'acturer in the ,orld3 7ith o&er );<= em2loyees s2read o&er < business units in -angalore. India. a manu'acturing unit at Hosur and < assembly 2lants located in the north o' India. the di&ision continues to add ,orld5class brands to the com2any:s 2ort'olio3

TIT N

Titan is one of India's leading watch brands that brought about a paradigm shift in the Indian watch market, offering 1uartC technolog% with international st%ling& The Titan portfolio owns o(er 98: of the domestic market share in the organiCed watch market& The brand Titan is committed to offering its consumers watches that represent the compass of their imagination& The brand regularl% introduces e.citing new collections, which connect with the (arious facets of deep= rooted human %earnings for self=e.pression& The new brand philosoph% of Titan, encapsulated in the catchphrase TAe 7oreL, touches this as well as all other aspects of the brand& The Titan brand architecture comprises se(eral collections and sub=brands, each of which is a leader in own space& Notable among them areK Titan >dge = world's slimmest watch based on the philosoph% Tless is moreL, Titan Raga = feminine and sensuous accessor% for toda%'s woman, Nebula = crafted with solid 35k gold and precious stones& Se(eral other popular collections like 0eritage, (iator, utomatic, Regalia, "baku, 0TS> also form a part of the Titan portfolio& The watch di(ision boasts of o(er -/9 e.clusi(e showrooms christened T2orld of Titan', placing the brand amongst the largest chains in its categor% backed b% o(er 9@8 after=sales=ser(ice centers& The di(ision has a world=class design studio that constantl% in(ents new trends in wrist watches&

S"N T

Sonata, India's largest selling watch brand, offers st%lish looks at affordable prices& The thoughtfull% crafted designs encompass the aspirations of %oung India& The boldness and uni1ueness of each design reflects the confidence of the wearer& The brand offers a (ariet% of looks, to suit e(er% occasion and e(er% walletK )ress% Sona Sitara watches for special occasions Aold #u&a watches crafted in steel for toda%Ls confident %outh *ontemporar% ''ice 7ear watches with formal appearance and leather strap St%lish and Strong Su2er Fibre watches

The e.citing range, with o(er ;88 designs, offers affordable prices between Rs /6@ and Rs 3;88& Sonata watches are a(ailable at Titan IndustriesL 38,888 authorised watch outlets and the 2orld of Titan stores across the countr%& Aest 1ualit% material and se(eral stringent 1ualit% checks ensure that Sonata watches offer long= lasting (alue to customers& 2ater resistance +-8m, and a one=%ear guarantee add to SonataLs arra% of 1ualit% features& 2ith e.1uisite appearance and world=class 1ualit%, Sonata continues to e(oke pride and confidence in the customer&

F STR *F

Fastrack was launched in 3445 as a sub=brand of Titan& It was spun off as an independent brand of watches targeting the urban %outh in /88@& Since then, it has car(ed a niche for itself with designs that were refreshingl% different and affordable& )uring that time, Fastrack also e.tended its footprint into e%e gear and in the last ; %ears has 1uickl% notched up the title of being the largest sunglass brand in the countr%& Fastrack has now chartered into newer categories I bags, belts, wallets and wrist bands I as part of its (ision to become a complete fashion brand for the %outh& 2ith enough categories to fill up one cool store, Fastrack has Tmo(ed onL to open its own stores for its %oung consumers& The store is positioned as a complete accessories destination with all Fastrack gear under one roof& The first store was opened in ?une in /884&

$P<PS

$%l%s, is an e.clusi(e brand of Swiss made watches from Titan& The tagline +%ou donLt possess a $%l%s, it possesses %ou,, sa%s it succinctl%& nd if that doesnLt con(ince %ou, one look at a $%l%s timepiece will& *rafted and designed with the legendar% Swiss e%e for detail and perfection, e(er% $%l%s watch is an e.perience of lo(e at first sight& >(er% aspect of a $%l%s watch from the mo(ement to the elegant face to the detailing on the case, accentuates this e.perience& ?riced between Rs& 5@88 and Rs& /;888, the $%l%s range of watches comes in three collections = *ontemporar%, *lassic and Sport and offers o(er 388 distincti(e models&

INT>RN TI"N < AR N)S

Tommy Hil'iger 7atches Tomm% 0ilfiger, one of the best=known merican fashion brands, has its roots in >lmore, New Pork& The brand is recogniCed world o(er for watches, 'eans, fragrance& The Tomm% 0ilfiger watches are crafted with precision and care and finished with uni1ue signature details for unmistakable st%le& The look these watches represent is cool and classic, spirited, fun and alwa%s fashionable& The watches strike a cord with people who espouse the brand attitude of being optimistic, hip, real, natural, confident, rela.ed and spontaneous& The designer st%les with an unmistakable TTomm% twistL are offered with collections to suit different tastes, moods and occasions of wear& Titan Industries <imited has made Tomm% 0ilfiger 2atches a(ailable in India at most T2orld of TitanL stores, leading multi=brand watch outlets, and department stores like Shoppers Stop, *entral and <ifest%le& Hugo -oss 7atches 0ugo Aoss, one of the worldLs most popular >uropean brands, has its roots in !erman%& 0ugo Aoss is known for shoes, accessories, and fragrances& 2atches complement and complete the portfolio& 0ugo Aoss watches were

launched globall% earl% this %ear& The 0ugo Aoss watch designs connote >uropean elegance and couture and are a s%mbol of power and sophistication& 0ugo Aoss watches are now a(ailable in India, thanks to Titan Industries <imited& French Connection 7atches Founded in 346/ b% Stephen 7arks, French *onnection set out to create well=designed fashionable clothing that appealed to a broad market& f c u k is a short, sharp acron%m for French *onnection Jnited Fingdom& It is now one of the strongest brands in Aritain and operates in o(er /@ countries& 0a(ing established a strong core clothing business, through uni1ue design and a true sense of st%le the compan% has, o(er recent %ears e.panded its portfolio into e.citing new areas including menLs and womenLs toiletries, shoes, 'eweller%, watches, and e%ewear& f c u k has been launched in select <arge Format Stores and 7ulti Arand "utlers across the countr% b% Titan Industries <imited&

)>SI!N STJ)I"

Titan IndustriesL design studio is where IndiaLs most popular watches and e%ewear are conceptualised& The studio is trul% a testimonial to the creati(e and inno(ati(e spirit of the compan%& blend of %oung and e.perienced designers = d%namic and original = from IndiaLs most prestigious fashion and design institutes creates award=winning pieces %ear after %ear& The studio boasts of a cross=disciplinar% amalgam of some of the most imaginati(e and inno(ati(e designers across the countr%& The design studio ser(es as a one=stop shop for the design needs of the brandsK Titan, Fastrack, Sonata and $%l%s& 2ith design and e.ecution of the Timescapes range of outdoor clocks to its credit, the studio also designs and manufactures trophies for inhouse re1uirements as well as for (arious clients such as Standard *hartered, Ta' !roup, the !o(ernment of India, among others& These trophies, created under the brand name Titan TrophZe are as much 'o% to present, as the% are to recei(e& The Misual 7erchandising team that ensures impeccable implementation of ideas enhances the product design& robust in=house process, based on special constraints of (arious creati(e acti(ities, is in place to manage design pro'ects& Seamless s%nchroniCation of cutting=edge technolog% and appealing designs spells the e.pertise

of the design team& 7arketing re1uirements are translated into attracti(e accessories with effortless spontaneit%& The studio focuses on user=centric designs that bring global trends to the discerning Indian customer& Titan !lobal )esign is a new multi = disciplinar% design studio known for its inno(ati(e and refreshing approach towards design& It aims to e.plore design opportunities in the e.ternal world # e.pand its design e.pertise to newer horiCons& "ur holistic +-i, approach in(ol(es Immersion, Ideation and Implementation as the three main pillars of the design process& This goes hand in hand with design research which is conducted to spot, interact and anal%Ce trends in social beha(ior& "ur passion is to create user centric design& 2ith man% prestigious awards to pride itself on, the design studio shares the ad(enturous spirit of Titan Industries and looks into the future with a will to con1uer&

INT>!R T>) SJ??<P *0 IN 7 N !>7>NT

Titan changed the wa% watches were designed, manufactured and marketedG Titan re(olutioniCed the Indian 2atch Industr% and toda% watches are considered as a fashion accessor%, rather than a time keeping de(ice& Titan watches, the most trusted and popular watches in India are manufactured at 0osur, an Industrial suburb of Tamil Nadu, India& Set up in 345@, with initiall% planned annual capacit% of / million, toda% the unit produces components for o(er 33 million 1uartC analog wrist watches, thanks to the state=of=art manufacturing facilities at the unit& Titan IndustriesL 7o(ement manufacturing set=up was established in technical collaboration with France >bauches, a leading 1uartC analog mo(ement manufacturer in France& In 3454, watch case manufacturing technolog% was obtained from *itiCen 2atch *o& of Bapan and in mid 48s, the technolog% for complicated watch cases and solid link bracelets manufacture was obtained from a Swiss compan%& State of art ph%sical (apour coating facilities ha(e been established with the help of technolog% from !erman and Swiss coating e.pert companies& 2atch ssembl% unit was established at )ehradun in 3448 and another since then, three assembl% units ha(e been addedK one at Aaddi, 0imachal ?radesh +/88;,,one at Roorkee, Jtharakhand +/886, and the latest one at ?antnagar, Jtharakhand +/838,& Toda%, Titan Industries' watch assembl% capacit% is about 3/ million watches per annum& Titan Industries is one of the (er% few manufacturers in the world that manufactures watch mo(ements, watch cases and watch assembl% under one roof& It is the fifth largest, integrated watch manufacturer and retailer in the world& From the initial offering of 3@8 models in 3456, toda% the suppl% chain and manufacturing set=up has the capabilit% to handle o(er -888 watch (ariants e(er% %ear, the fact that depicts the product mi. comple.it%& In= house watch case

plant has uni1ue capabilit% to produce range of products that (aries from cost effecti(e (alue for mone% products to comple. designs that adore the wrists of different brandsL customers like Titan, Fastrack and Sonata& In=house mo(ement plant produces the worldLs slimmest mo(ement X>dgeY with pride&

TIT N *JST"7>R S>RMI*>

Spread across India, with 659 ser(ice contact points across -;- towns, Titan IndustriesL ser(ice centre network is committed to deli(er a satisf%ing post=sales e.perience to all the customers& The 2atch *are *entres are attached to the 2orld of Titan and uthorised Ser(ice *enters are attached to the T7ulti=brand outletsL, both offer 1uick and high=1ualit% repairs for all t%pes of watches currentl% sold b% Titan with a si.month ser(ice guarantee& t the Titan 2atch *are *entres, all repair acti(ities follow a strict and s%stematic process that is controlled and measured through an IS" audit s%stem& To ensure good 1ualit%, faster turnaround time and customer satisfaction, Titan Industries has (arious schemes in place& post ser(ice follow=up +for ma'or repair acti(it%, is mandator% to complete the c%cle of customer satisfaction& Titan's lo%alt% Signet program = where customers can redeem their points I is part of TitanLs effort to retain and (alue its lo%al customers& Titan *ustomer Ser(ice also markets spares and accessories, such as batteries, leather and metal bracelets to all outlets that sell Titan, Sonata and Fastrack watches& Staff acti(el% encourage customers to use onl% original spares in order to ensure 1ualit% and satisfaction& Titan *ustomer Ser(ice, with the IS" 4883 # 3;883 certification, focuses on the best post=sale e.perience and complete customer contentment&

TIT N INT>RN TI"N <

Titan Industries entered the international watch market with their business endea(our in the 7iddle >ast in 3443& This launched the Titan brand of watches in the J >, "man, Oatar and Aahrain& Saudi rabia and Fuwait were added in 344;& Titan Industries has distributors in e(er% countr% it operates in& The distributors set up e.clusi(e and multi I brand stores to sell Titan products& part from this arrangement, retail also takes place (ia high street retailers, power retailers and department stores& To remain a successful global pla%er, Titan has further reinforced its thrust in the international markets b% e(ol(ing products to suit the tastes of the local consumer as well as being contemporar% keeping the current international trends in mind& Aeing the fifth largest integrated watch manufacturer in the world, Titan emphasiCes world=class 1ualit% supported b% e.cellent after=sales ser(ice polic% that goes be%ond the international norms& t the international le(el, Titan operates in the mid=premium price segment categor%& 2ith inno(ati(e technolog%=dri(en products like Titan >dge = the slimmest watch in the world = Titan is presentl% the market leader in its categor% in "man and Aahrain, and at No& / position in the 7iddle >ast& Titan e.panded to sia ?acific in the late nineties, and has recentl% made a fora% into South fricaG Singapore, )ubai, 7ala%sia, "man, and Mietnam are some of the ma'or countries where the brand is offered& The customers include

non=residential Indians as well as Mietnamese, Thais, rabs and Filipinos& Through a combination of contemporar% st%le, e.cellent 1ualit% and affordable prices, Titan has put together an e.ceptionall% appealing proposition for the people of these countries& 2ith o(er a hundred million satisfied consumers world o(er, Titan has successfull% established its brand (alue internationall%&

B>2><<>RP )IMISI"N

Tanish1 TitanLs flagship line of 'eweller% is toda% a resounding success with discerning customers& Tanish1 has performed e.ceedingl% well and has set standards, in what could best be described as a largel% unorganised and unscrupulous 'eweller% market& The growth of the brand has once again been a testament to our customer focus& Tanish1 is toda% a hallmark of trust, an island of purit%& It is a certified di(ision under the IS" 4883K/888 Oualit% 7anagement S%stem Standards& >stablished to addresses the urban market, its growth has transformed Titan into the largest integrated 'eweller% manufacturer and outsourcing compan% of India& Tanish1 is India's fastest growing 'eweller% brand with a premium range of 'eweller%, studded with diamonds or coloured gems in 35=karat gold, //=karat pure gold and platinum 'eweller%& 2e are now one of India's largest specialit% retailers and are transforming IndiaLs 'eweller% market with a pan = India presence& Titan felt a need and created a means to offer elegant gold 'eweller% to smaller towns and rural markets& The recent launch of a retail initiati(e = !oldplus caters to the need& Aoth brands contributed to o(er Rs&;@8 million JS), and are still flourishing& Trul% a phenomenon in itself, Tanish1 is our pioneering Indian brand storming a market of o(er -88, 888 independent 'ewelers& The brand is e(ol(ing faster than the market and is either leading or closing gaps between competitors in urban markets where we ha(e a presence& The trust connotations that the Tata = Titan association e(okes, ne(er fails to attract increasing numbers of 'eweller% seekers to the fledgling designer brand& Titan ensures that the% are spoilt for choice, transparenc% and a great shopping e.perience with Tanish1, the 'ewel of its crown& Tanish1 is a trustworth%, popular 'eweller% brand from IndiaLs largest integrated 'eweller% manufacturer& Uo%a, b% Tanish1 is a chain of lu.ur% 'eweller% bouti1ues which targets elite, discerning ladies seeking designer wear of international standards& Uo%a is a best=in=class shopping e.perience& Stores offer e.1uisite, artisticall% st%led masterpieces, studded in diamonds, apart from traditional, fusion polki and kundan 'ewelr%& There are magnificent designs to choose from, all in ultra=premium lu.ur%, these outlets showcase lu.ur% unsurpassed& Uo%a creations are world=class in terms of 1ualit% and ha(e been crafted in India and abroad& It boasts the

finest 1ualit% in India and is on par with the best in the world& Uo%a stores are located in !F I, 7 Alock = )elhi and 2arden Road = 7umbai&

2"RFIN! 2IT0 JS

Titan Industries offers critical and challenging roles in a wide range of areas and responsibilities& The talent management at Titan Industries aims at creating a large pool of potential leaders& Robust leadershipde(elopment s%stems that accelerate the growth of current and future leaders, the performance culture that is calibrated through rigorous processes, and the inno(ati(e reward mechanisms at Titan Industries are some of the best customs in the corporate uni(erse& 7anagers with a high potential often feel the need to mo(e to new areas of work I this recharges their faculties, strengthens their own abilities and realiCes their aspirations& The compan% encourages internal mobilit% as a means of building e.pertise, generating s%nerg%, and promoting self=impro(ement& Internal mobilit% reinforces the professionalism, di(ersit%, and competiti(e spirit at the compan%, in addition to pro(iding satisfaction and choice to e(er% indi(idual& 2ith a strong philosoph% of Tpeople firstL, Titan Industries recogniCes the strength and contribution of people in the compan%Ls success and growth& The work=culture at Titan Industries encourages the emplo%ees to learn, inno(ate, e.periment and grow& Titan Industries has been rated highl% b% the !allup engagement sur(e% = with scores for satisfaction, lo%alt% and ad(ocac% far higher than the a(erage scores of !allup India & The *ompan% has also been rated No&3 in Retail categor% and /;th o(erall b% !reat ?laces to 2ork +/884,, an institutional stud%, in the >conomic Times& To be part of the Tata group can lead to a (o%age of disco(er% for professionals I disco(er% of industries, business cultures, people and places&

B"A "??"RTJNITP
?ositionK "ptometrist Bob *ode K $E7/( -usiness %nit KEye,ear ?osted onK Tue 0( A2r (/00 [ <ocationKAny,here in India
03 Sco2e o' the role >%e testing procedures, consultation, guidance regarding frame # lenses N contact lenses to the customer& (3 8ob $ro'ile >86? W 0istor% taking of the patient& W >%e testing procedures to be carried out& W 7aintaining patients record& W Showroom management on technical front& W Oualit% check of lenses before # after fitting&
@ 7ore

?ositionK St%le *onsultant +"ptical or Non "ptical, Bob *ode K $E7/0 -usiness %nit KEye,ear ?osted onK Tue 0( A2r (/00 [ <ocationKAny,here in India

03 Sco2e o' the role 2ill be responsible Sales of Frames, lenses and other related products in Titan >%eH Store& 2ill also be responsible for complete customer satisfaction for the entire life c%cle of the customer& (3 8ob $ro'ile >86?

W 7eeting )ail% Sales targets& W )eli(ering optimal customer ser(ice e.perience& W 7eeting all operational reporting re1uirements