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INQUIRY LETTER

September 30, 2013 Mark Francis De Vera Manager QDEE Group of Companies Quezon City Philippines Dear Mr. De Vera Thank you for taking the time to review my resume. I have recently graduated from Mount Carmel College and I am currently looking for a job. I am interested in an entry level position with QDEE Company. I have heard that QDEE is a wonderful company to work for and I hope that I can join the team. If you have questions regarding my resume or anything else about myself please feel free to call me or email me at fatimaloreinemappala@rocket.com. Again, thank you for reviewing my resume. I look forward to hearing from you in the future. Sincerely, Fatima Loreine D. Mappala

REQUEST LETTER

27 October 2009 Mark Francis de Vera Fantastic Florists Shop 7, Blacktown Mall 108 Black Street Dear Mr. de Vera RE: RESPONSE TO REQUEST FOR MORE INFORMATION I refer to your letter dated 17 October 2009. I have attached documents that I think will provide you with the information you asked for: 1. A copy of my invoice to you dated 10 August 2009. 2. A copy of the fax confirmation sheet showing that the invoice was successfully faxed to you on 10 August 2009. 3. A copy of my timesheets on which the invoice is based for the months of May, June and July 2009. Please note that if I don't receive payment of the amount of $3792 by 10 November 2009, I will start legal action against you to recover the debt without further notice to you. Yours sincerely, Fatima Loreine D. Mappala

ACCEPTANCE LETTER

September 30, 2013

Mark Francis de Vera Quezon City, Manila Philippines Dear Mr. de Vera Good day! In behalf of the Brent Company, I am writing to acknowledge your letter of resignation. Your resignation from the position of Assistant Manager of the Planning Department effective from September 1, 2013 is accepted. Your contract of employment states that you will work until December 5, 2013. For the separation details, we are giving you a severance pay equivalent to three months salary. We will also be extending your other health and medical privileges for six months. In behalf of the Brent Company, I would like to take this opportunity to thank you for all the effort and contribution that you have given to the company. You are truly one of the most loyal and excellent employees we have. Until then, we wish you well in all of your endeavors. Thank you very much and have a good day. Yours sincerely, Fatima Loreine D. Mappala Executive Director cc: Human Resources Brent Company Human Resources

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ACKNOWLEDGEMENT LETTER

September 30, 2013 Dear Mr. Mark Francis de Vera We have received the furniture set that you have returned to our store. The furniture set is one of a small batch that was damaged during shipping and we have already issued recall notices to other customers who have purchased the product. We are sending a replacement furniture set to you by courier and it should arrive within five business days. Please accept once again our apologies for any inconvenience the product has caused you and we hope to continue being of service to you in the future. Respectfully yours, Fatima Loreine D. Mappala Executive Manager

DISAGREEMENT LETTER

September 30, 2013 Mark Francis de Vera 213 Anyplace Lane Austin, TX 78750 Abby Campton Business Development Manager Project Management Department Wrightway Systems 1810 Kramer Lane Suite C-201 Austin, TX 78758 Dear Ms. Abby Campton, First of all, I would like to say how much I admire you for being a good Business Manager, but I must disagree with the direction we are taking with the AT&T account. I have been doing a lot of research about the company and what their requirements are for this particular project. I can say that the way we are looking at handling this particular project will not meet the clients needs. The work that has been outlined will both be a waste of time and money, since it is not what the client requires. I just feel I have to put this into writing, but I would be willing to meet with you at your most convenient time to go through the aspects of the project to explain my position. Being the excellent manager that you are, I am positive that you will welcome what I have to say and act appropriately. Thank you for time. Respectfully yours, Fatima Loreine D. Mappala

ENDORSEMENT LETTER

September 30, 2013 Mr. Mark Francis de Vera R & D Manager Fast Lane Production Company 75 Kilometer Drive Quezon City, Manila Production Department Fast Lane Production Company 75 Kilometer Drive Quezon City, Manila Dear Team, Effective October 1, 2013, the company will impose a 10% daily salary deduction from all employees that come to work late. The company used to impose only a 5% daily salary deduction. However, weve noticed that within the past few months, the number of employees coming to work late has increased. If an employee is tardy, the companys overall productivity is also affected since less work is accomplished in a day. If employees come on time, we could reach our quota for the day, or may even exceed it. As a part of our rules and regulations, everybody is required to abide by this new policy. Failure to follow this will result to breach of company policy. We are looking forward to the employees improvement. Let us all work cooperatively for our companys success. Should you have any other questions or concerns, please feel free to contact me at 123-45-67. Thank you very much. Sincerely, Fatima Loreine D. Mappala Executive Manager

NOTIFICATON LETTER

September 30, 2013 Fatima Loreine D. Mappala Executive Manager Treasury office Quezon City, Manila Mark Francis de Vera QDEE Company Binondo, Manila Dear Mr. de Vera: We kindly inform you that we have placed an order to the bank holding our check payment to you on halt. The 1066-0502-18 amounting to 80,000 dated August 8, 2013 with account number 888-000 has been stopped due to goods that were delivered, which are not in accordance with our agreement. We wish to hear from your office the soonest possible time so that we can agree on how to settle things. We are happy to still do business with you. Thank you and God bless your dealings. Sincerely, Fatima Loreine D. Mappala

RECOMMENDATION LETTER

September 30, 2013 First Vision Enterprise Subic, Zambales To Whom It May Concern: Mr. Mark Francis de Vera is a good friend and associate. During the five years that he has worked under my supervision at San Miguel Corporation, Philippines, he has always exhibited resourcefulness and dynamism expected of a marketing man. Mr. Darren is a very effective salesman who not only handled old accounts well but also succeeded in bringing in more than his share of new customers. Mr. Mark Francis de Vera is an honest, hard-working employee who has gained the respect and friendship of all those who worked with him. I am glad that your company has offered him the position of Marketing Supervisor. I am sure he will be most effective in this position. Sincerely yours, Fatima Loreine D. Mappala

REMINDER LETTER

June 11, 2013 Mark Francis de Vera 345 South Limod Taytay, Rizal Dear Mr. de Vera The organization would like to remind you to pay for the fees for the upcoming photo shoot on Sunday, June 13, 2013. The fees included are the: Membership fee P50 Organization t-shirt P10 T-shirt printing P10 Photo shoot studio P100 Total P170 These fees are needed for the success of our upcoming photo shoot. With these fees, you can be assured to have an excellent experience in this photo shoot practice. The best photography equipments are already available in the photo studio. There are also hired experienced models present on the said date. And for the identification of the members of the organization, the officers have decided to create a design and logo for the t-shirts, which resulted to related fees. As a member of the Incognito Digital Photography, you are required to pay for these fees. Failure to do so is considered as not joining for the photo shoot practice on June 13, 2013. Again, you are reminded that the deadline for the payment of the fees is tomorrow, Saturday, June 12, 2013. We appreciate your participation and cooperation regarding the said event. Thank you. Sincerely, Fatima Loreine D. Mappala President

REQUEST LETTER

September 30, 2013 Fatima Loreine D. Mappala Executive Manager Treasury Office Baler, Aurora Mark Francis de Vera QDEE Company San Luis, Aurora Dear Name: We kindly notify you that we are requesting the bank to close our account at your Baler Branch, Mark Francis de Vera, and check. Stated herein is the number of my unused check bearing a sum of 80,000 with a check number of 10660502-18. We extend our apology for the sudden cancellation. We thank you for your prompt attention regarding this matter. Sincerely, Fatima Loreine D. Mappala

SALES LETTER

Digital Product # 457 Ayala St. Makati City September 30, 2013 Mark Francis de Vera School Administrator West Link College Pasay City Dear Mr. de Vera: Busy executives stay ahead of paperwork even when they are out of the office. They do with Digital Products remarkable new vest pocket secretary. Its so small and light you can slip it in your pocket and take it anywhere. Yet it packs full-hour ideas, letters, memos and reports on a Single Micro-Cassette. You can hear the recording with astonishing clarity all with a touch of a single button. Digital Products are sold just about everywhere. See your Digital Product dealer for additional information or a demonstration. Sincerely yours, Fatima Loreine D. Mappala Marketing Director

TERMINATION LETTER

September 30, 2013 QDEE Company Personal and Confidential Mr. Mark Francis de Vera 765 Madison Street Quezon City Re: Employee Code #1236789 Dear Mr. de Vera We regret to inform you that your employment with QDEE Company is terminated effective as of October 15, 2013 The reasons for your termination are as follows: 1. Conduct 2. Absenteeism 3. Below standard work performance Disciplinary measures and warnings were given but we have observed that there were no improvements. The company also provided retraining program but your work performance has not able to reach the company standards. We recommend that you start planning for your next career opportunity. Please arrange to return all company documents and property. For details regarding the termination, Ms. Erika Berdon, HR Manager can assist you. QDEE Company wishes the best for your future career and employment endeavors. Respectfully, Fatima Loreine D. Mappala General Manager Cc: E. Berdon, Human Resources Department

THANK YOU LETTER

September 30, 2013 FIFA Staff Gil Puyat Avenue Makati City Dear Sir/Madam: I really appreciate FIFA magazine because it enhances my interest in studying more about Science and Technology. It helps me become aware of the new information about our fast-changing world. Answering Crossword Puzzles and Mind Games add more in my vocabulary. It also informs me about the life and works of every new Filipino scientist. Keep on exploring the knowledge of science and keep up the good work. Respectfully yours, Fatima Loreine D. Mappala Mount Carmel College Baler, Aurora

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