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2012: How to Complete a Clean Install [Uninstall] of Revit products Issue There may be circumstances where Autodesk Revit

2012 products need to be removed from the workstation to allow for a clean installation. The following process w ill ensure all residual files are properly removed as well. Solution Use the following procedure to uninstall Revit 2012 products and remove any remn ants from your system. The end result is a clean system on which you can reinsta ll. Note that all paths listed by default are for Revit Architecture 2012. Substitut e the product name below based on the Revit 2012 product you are uninstalling: Autodesk Revit Architecture 2012/RAC 2012 Autodesk Revit Structure 2012/RST 2012 Autodesk Revit MEP 2012/RME 2012 Substitute the current Windows login name for %username%. Please ensure to backup any custom family or template files prior to following t his procedure: Log on as a Local System Administrator and disable any Antivirus programs. Remove the specific Revit 2012 product from the Windows Control Panel: Windows Vista/Windows 7: Control Panel > Programs and Features > Uninstall t he specific Revit 2012 product Windows XP: Control Panel > Add or Remove Programs > remove the specific Rev it 2012 product Remove the 2012 Material Library from the Windows Control Panel: Windows Vista/Windows 7: Control Panel > Programs and Features > Uninstall t he Autodesk Material Library 2012 Windows XP: Control Panel > Add or Remove Programs > remove the Autodesk Mat erial Library 2012 Use Windows Explorer to locate and delete the following folders as appropria te. Windows Vista/Windows 7: C:\Program Files\Autodesk\Revit Architecture 2012 C:\ProgramData\Autodesk\RAC 2012 C:\Users\%username%\AppData\Local\Autodesk\Revit\Autodesk Revit Architectur e 2012 C:\Users\%username%\AppData\Roaming\Autodesk\Revit\Autodesk Revit Architect ure 2012 Windows XP: C:\Program Files\Autodesk\Revit Architecture 2012 C:\Documents and Settings\%username%\Application Data\Autodesk\REVIT\2012 C:\Documents and Settings\%username%\Local Settings\Application Data\Autode sk\Revit\Autodesk Revit Architecture 2012 C:\Documents and Settings\All Users\Application Data\Autodesk\RAC 2012 Open the system registry (Windows Start menu > Run > Regedit). Locate and de lete the following registry keys as appropriate.

Windows XP/Windows Vista/Windows 7: 32 bit HKEY_CURRENT_USER\Software\Autodesk\Revit\Autodesk Revit Architecture 2012 HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\Revit\Autodesk Revit Architecture 2012 HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\RAC 2012 Windows XP/Windows Vista/Windows 7: 64 bit HKEY_CURRENT_USER\Software\Autodesk\Revit\Autodesk Revit Architecture 2012 HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\RAC 2012 HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\Revit\Autodesk Revit Architecture 2012 Warning! Problems caused by improperly editing the Windows registry could re nder your computer operating system unusable. Microsoft provides a wealth of cri tical information that you need to know about the registry in the Microsoft Know ledge Base at http://support.microsoft.com. Use the Microsoft Registry Editor only at your own risk and only after backin g up the registry as well as the system.dat and user.dat files as outlined for y our operating system in the Microsoft Knowledge Base and in the related solution , TS66513. Additional information about the registry is also contained in the He lp topics in the Microsoft Registry Editor. Restart the workstation. Before reinstalling Revit products In Windows Explorer, delete the not delete the Windows Temp folder tering %TEMP% in the Address bar of Use the End Task feature to end contents of your Windows Temp folder, but do itself. You can locate the Temp folder by en Windows Explorer. any anti-virus programs.

Note: Disabling anti-virus programs from the system tray may not be sufficient. Virus checking programs may block certain activities that are seen as suspicious (for example, accessing the registry, adding/removing/updating DLL files, and s o on), even though these activities are common when installing or removing progr ams. Several anti-virus programs can be disabled by right-clicking the taskbar icon a nd selecting Disable from the shortcut menu. For more information about disablin g your anti-virus software, refer to the vendor of that software. Important! It is important that you not only disable the anti-virus software but also use the End Task feature to end the anti-virus software. To verify that an anti-virus program is not still running in the background as a TSR (Terminate and Stay Resident Program): Windows XP, Windows Vista and Windows 7 Press [Ctrl] + [Alt] + [Delete]. Click Task Manager. On the Processes tab of the Task Manager, select the process for the anti-vi rus program and then click End Process. You are now ready to install Revit 2012 products on the clean system. Note: If after following the above steps, the Revit product still reports as being ins talled, please view the Technical Solution: Revit appears already installed in W

indows Control Panel, even after a Clean Uninstall.