================================ Welcome to THE HULK README.RTF ================================ Version 1.0 Date: May 1 !

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T#is $oc%ment &ro'i$es %se(%l in(ormation re)ar$in) THE HULKTM. *lease rea$ it care(%lly i( yo% #a'e any +%estions a,o%t t#e )ame. For (%rt#er s%&&ort &lease 'isit o%r -e,site at #tt&:..s%&&ort.'%)ames.com CONTENTS /. Minim%m 0ystem Re+%irements //. Recommen$e$ 0ystem Re+%irements ///. /nstallation /nstr%ctions /V. Hel& V. 1ame&a$ 2ontrols V/. Key,oar$ 2ontrols V//. Tro%,les#ootin) V///. 0o(t-are License A)reement /3. Tec#nical 0%&&ort I. Minimum System Requirements 1004 Direct35com&liant "5D 'i$eo car$ -it# "! M6 VRAM Microso(t Win$o-s 78.ME.!000.3* o&eratin) system *enti%m /// 900 MH: &rocessor or At#lon &rocessor 17! M6 RAM Direct3 8.1 ;incl%$e$< 1004 Direct3 8.1 or #i)#er com&ati,le so%n$ car$ an$ $ri'ers =%a$ 0&ee$ 2D5R>M $ri'e 1004 Microso(t5com&ati,le mo%se ?ey,oar$ 1004 Win$o-s 78.ME.!000.3*5com&ati,le )ame&a$ ;o&tional< At least 1.@ 16 o( %ncom&resse$ #ar$ $is? s&ace (or )ame (iles &l%s an a$$itional !00M6 (or Win$o-s s-a& (ile

II. Recommended System Requirements T#e recommen$e$ s&eci(ication is eAactly t#e same as t#e minim%m s&eci(ication -it# t#e (ollo-in) c#an)es: *enti%m /// 1 1H: &rocessor or At#lon &rocessor !@B M6 RAM 1004 Win$o-s 78.ME.!000.3*5com&ati,le B ,%tton $%al stic? analo) )ame&a$ ;o&tional< III. Installation instructions 2L>0E ALL *R>1RAM0 6EF>RE 6E1/CC/C1 /C0TALLAT/>C. /( yo% are r%nnin) Win$o-s !000 or 3* an$ i( yo% #a'e only Limite$ User &ri'ile)es yo% -ill #a'e to #a'e yo%r system a$ministrator install.%ninstall t#e )ame (or yo%. Do% also -ill not ,e a,le to sa'e )ames.

 /nsert THE HULK )ame $isc into yo%r 2D5R>M $ri'e. /( A%to&lay is ena,le$ t#e s&las# screen s#o%l$ la%nc#. 2lic? Install an$ (ollo- t#e $is&laye$ instr%ctions. /( A%to&lay is not ena,le$ $o%,le5clic? on t#e My Computer icon on yo%r $es?to&. Fin$ yo%r 2D5R>M $ri'e ri)#t5clic? on t#e 2D5 R>M $ri'e icon t#en le(t5clic? on Open. Do% s#o%l$ t#en see t#e contents o( THE HULK 2D5R>M. To enter t#e s&las# screen $o%,le5 clic? on t#e launch.exe icon. 2lic? Install an$ (ollo- t#e $is&laye$ instr%ctions. Alternati'ely i( yo% $o not -is# to 'iet#e s&las# screen $o%,le5clic? on t#e setup.exe icon to )o strai)#t to installation an$ (ollo- t#e $is&laye$ instr%ctions. Veri(y t#at yo% #a'e t#e re+%ire$ amo%nt o( $is? s&ace. Direct3 8.1 or #i)#er is re+%ire$ to r%n THE HULK. THE HULK installation -ill a%tomatically install Direct3 8.1 %nless yo% c#oose ot#er-ise. *lease note #o-e'er t#at i( yo% $o not #a'e Direct3 8.1 or #i)#er installe$ an$ yo% c#oose not to install Direct3 8.1 THE HULK )ame -ill not r%n. Also note t#at yo%r system is re+%ire$ to #a'e t#e latest Win$o-s 78.ME.!000.3* $ri'ers t#at (%lly s%&&ort Direct3 8.1. THE HULK installation -ill also o&tionally install A$o,e Acro,at @.1 (or 'ie-in) #el& (iles. To %ninstall THE HULK %se t#e 0tart Men% s#ortc%t &ro'i$e$. IV. Help THE HULK comes -it# a %ser man%al t#at re+%ires A$o,e Acro,at @.1. /( A$o,e Acro,at @.1 $i$ not install a%tomatically -#en yo% installe$ THE HULK $o t#e (ollo-in): /nsert THE HULK )ame $isc into yo%r 2D5R>M $ri'e. Do%,le5clic? on t#e My Computer icon on yo%r $es?to&. Fin$ yo%r 2D5R>M $ri'e ri)#t5clic? on t#e 2D5R>M $ri'e icon t#en le(t5 cloc? on Open. Do% s#o%l$ t#en see t#e contents o( THE HULK 2D5 R>M. Do%,le5clic? on t#e Third arty !pplications (ol$er icon. Do%,le5clic? on t#e !do"e !cro"at Reader #.$ (ol$er icon. /( yo% are r%nnin) Win$o-s !000 or 3*: o Do%,le5clic? on t#e %in&'( (ol$er icon. o Do%,le5clic? on t#e %in&'( )!croReader#$.exe icon to la%nc# t#e A$o,e Acro,at @.1 installer. /( yo% are r%nnin) Win$o-s ME: o Do%,le5clic? on t#e %inME (ol$er icon. o Do%,le5clic? on t#e %inME)!croReader#$.exe icon to la%nc# t#e A$o,e Acro,at @.1 installer. /( yo% are r%nnin) Win$o-s 78: o Do%,le5clic? on t#e %in*+ (ol$er icon. o Do%,le5clic? on t#e %in*+)!croReader#$.exe icon to la%nc# t#e A$o,e Acro,at @.1 installer.

V. ,amepad Controls THE HULK is $esi)ne$ (or a $%al5stic? analo) )ame&a$ -it# at least B ,%ttons. THE HULK #as attem&te$ to &ro'i$e a %se(%l ,%tton ma&&in) (or all )ame&a$s ,%t $%e to t#e -i$e 'ariety o( *2 )ame&a$s yo%r

controller may not con(orm to t#is ma&&in). All ,%ttons are re5 con(i)%ra,le. Ty&ically attac? ,%ttons ma& to t#e (irst (o%r ,%ttons o( t#e )ame&a$. T#e TAR1ET an$ FREEL>>K ,%ttons ma& to t#e )ame&a$ R/1HT an$ LEFT tri))er ,%ttons res&ecti'ely. /( t#e )ame&a$ #as t-o analo) stic?s ot#er is %se$ (or c#an)in) tar)ets. one is %se$ (or mo'ement an$ t#e one is %se$ (or mo'ement

/( t#e )ame&a$ #as a sin)le stic? an$ a D*a$ an$ t#e ot#er is %se$ (or c#an)in) tar)ets.

/( t#e )ame&a$ #as only a stic? or only a D*a$ it is %se$ (or mo'ement. 2#an)in) tar)ets is accom&lis#e$ ,y #ol$in) $o-n t#e TAR1ET ,%tton an$ ta&&in) t#e FREEL>>K ,%tton. VI. -ey"oard Controls Most ?ey,oar$ controls are com&letely con(i)%ra,le. To c#an)e t#e ?ey,oar$ ma&&in) (or a )ame (%nction t#at ma&s to a sin.le ?ey ;li?e *%nc#< sim&ly #i)#li)#t t#at (%nction &ress t#e Enter ?ey to acti'ate rema&&in) mo$e t#en &ress any ?ey to rema&. To c#an)e t#e ?ey,oar$ ma&&in) (or a )ame (%nction t#at ma&s to t/o ?eys ;li?e E%m&.2ro%c# or Free Loo?< #i)#li)#t t#at (%nction an$ &ress t#e Enter ?ey to acti'ate ma& selection mo$e. Use t#e arro- ?eys to mo'e ,et-een one o( t#e t-o a'aila,le ma&&in)s. *ress Enter a)ain to enter rema&&in) mo$e t#en &ress any ?ey to rema&. VII. Trou"leshootin. 1. /( yo%r )ame $oes not start yo%r 'i$eo car$ may not ,e s%&&orte$. *lease c#ec? yo%r 'i$eo car$ a)ainst t#e list o( s%&&orte$ 'i$eo car$s. THE HULK #as ,een teste$ on most ,%t not all o( t#e maFor 'i$eo car$s incor&oratin) t#e c#i&sets ,elo-: AT/G Ra$eon AT/G Ra$eon 9!00 AT/G Ra$eon 8@00 AT/G Ra$eon 7000 AT/G Ra$eon 7900 CVi$iaH 1eForce ! 1T0 CVi$iaH 1eForce ".Ti series CVi$iaH 1eForce I M3 CVi$iaH 1eForce I series or

T#e (ollo-in) )ra&#ics car$ c#i&sets are not s%&&orte$ ,y THE HULK eA#i,it ?no-n &ro,lems: 0i09"0 0i0B@0 0i0"1@

 AT/ Ra$eon 9@00 J eA#i,its se'ere ren$erin) arti(acts -it# $ri'ers $ate$ &rior to A&ril !00" AT/ Ra$eon 8@00 J eA#i,its minor ren$erin) arti(acts -it# $ri'ers $ate$ &rior to A&ril !00" /( yo% are eA&eriencin) $i((ic%lties -it# yo%r 'i$eo car$ %&)ra$in) to t#e latest $ri'ers a'aila,le (or yo%r car$. &lease try

!. Do not connect or $isconnect a U06 $e'ice -#ile t#is &ro)ram is r%nnin). ". /( t#e THE HULK cras#es a(ter yo% increase yo%r 'i$eo resol%tion yo%r 'i$eo car$ may not s%&&ort t#at resol%tion at yo%r monitorKs c%rrent re(res# rate. Un$er Win$o-s !000.3* t#e THE HULK s#o%l$ ,e a,le to $etect t#is sit%ation an$ -ill attem&t to -arn yo%. Ho-e'er %n$er Win$o-s 78.ME t#e THE HULK is %na,le to $etermine yo%r monitorKs c%rrent re(res# rate. Lo-er yo%r monitorKs re(res# rate an$ try a)ain. I. /( yo% #ear ,%rsts o( static yo% li?ely #a'e t#e Direct3 $e'elo&er 0DK installe$ an$ yo% are %sin) t#e De,%) 'ersion. Do% can remo'e t#e ,%rsts o( static ,y selectin) t#e Retail 'ersion o( Direct3: 2lic? t#e 0tart Men% 2lic? *ro)rams 5 Microso(t Direct3 0DK 5 /nstall Direct3 R%nTime 5 /nstall Retail Direct3 Alternati'ely i( yo% are #earin) static %n$er Win$o-s 3* an$ #a'e a 0o%n$6laster Li'eL Val%e 10!I Di)ital so%n$ car$ t#e &ro,lem is mostly li?ely relate$ to yo%r so%n$ car$Ks $ri'er. @. T#e (ollo-in) so%n$ car$s are not s%&&orte$ ,y THE HULK ?no-n &ro,lems: 6est Data T#eatriA B. /( yo% are eA&eriencin) so%n$ &ro,lems $%rin) )ame &lay or t#e )ame ,ecomes %nsta,le ;so%n$ $isa&&ears )ame $ra-in) s&ee$ slo-s $o-n se'erely )ame cras#es s%$$enly to $es?to&< t#e &ro,lem may ,e so%n$ car$ relate$. T#e T%rtle 6eac# 0anta 2r%: an$ certain 0o%n$MaA Di)ital so%n$ car$s are ?no-n to ma?e t#e )ame %nsta,le i( #ar$-are acceleration is t%rne$ on. /( yo% #a'e a T%rtle 6eac# 0anta 2r%: so%n$ car$ or are eA&eriencin) so%n$ &ro,lems or %neA&laine$ cras#in) o( any ?in$ $isa,le #ar$-are acceleration: 2lic? on 0tart5MR%n... Ty&e N$A$ia)N an$ &ress enter >,ser'e t#e a&&lication -#ile it loa$s -ait %ntil t#e &ro)ress ,ar com&letes. 2lic? on t#e 0o%n$ ta, Un$er t#e NDirect3 Feat%resN (rame locate t#e NHar$-are 0o%n$ Acceleration Le'elN sli$er 0li$e it all t#e -ay to t#e le(t %ntil it rea$s NCo accelerationN. 2lic? EAit re5r%n t#e )ame. Alternati'ely i( t#e a,o'e $oes not #el& an$ yo% are still eA&eriencin) so%n$ &ro,lems try t#e (ollo-in): or eA#i,it

 Do%,le5clic? on t#e My Computer icon on yo%r $es?to& or ri)#t5 clic? on t#e icon an$ c#oose t#e Open o&tion. Do%,le5clic? on t#e Control anel icon. Fin$ t#e Sounds and Multimedia icon an$ $o%,le5clic? on it. >n t#e A%$io ta, clic? on t#e !d0anced roperties ,%tton %n$er *lay,ac?. 0elect 1asic or No Hard/are acceleration (rom t#e er2ormance ta,. 2lic? on >K. Restart t#e )ame.

9. Key,oar$ ,ee&in). Many *2 ?ey,oar$s limit t#e n%m,er o( sim%ltaneo%s ,%tton &resses to ". /( yo%r ?ey,oar$ eA#i,its t#is &ro,lem yo% may #ear a ,ee&in) noise (rom t#e com&%terKs s&ea?er or yo% may only ,e a,le to &ress " ,%ttons at once. T#is limit sometimes only a&&lies to ?eys close to eac# ot#er on t#e ?ey,oar$. To im&ro'e t#e sit%ation try c#an)in) yo%r ?ey,oar$ ma&&in) to mo'e )ame ?eys (%rt#er a&art. 1o to t#e >&tions J 2ontrol >&tions J Key,oar$ 2on(i)%ration screen. T#is o&tion screen #as " &a)es t#at allo- yo% to c#an)e all o( t#e ?ey,oar$ settin)s. 8. /( yo% #a'e an /nterAct 0V5!"" *2 1ame&a$ yo% m%st t%rn o(( t#e Oa%toP (eat%re. Use o( t#e Oa%toP (eat%re ca%ses incorrect control ,e#a'ior in THE HULK. 7. /( yo% #a'e ! 2D5R>M $ri'es an$ are attem&tin) to r%n t#e )ame -it# t#e 2D in t#e secon$ 2D5R>M $ri'e ,%t it -ill not start (rom t#e A%to&lay a&&lication &lease start t#e )ame (rom t#e 0tart Men% s#ortc%t. 10. /( yo% are r%nnin) Win$o-s 78 or Win$o-s ME an$ mo'ie &lay,ac? is c#o&&y or slo- try t#e (ollo-in): >&en t#e 2ontrol *anel Do%,le clic? N0ystemN to o&en t#e 0ystem *ro&erties $ialo) >&en t#e N*er(ormanceN Ta, 2lic? on t#e NVirt%al Memory...N ,%tton Ma?e s%re NLet me s&eci(y my o-n settin)sN is c#ec?e$ an$ set NMinim%mN an$ NMaAim%mN to t#e same 'al%e ;@1! M6 is reasona,le< 2lic? >K 2lic? >K 2lic? >K to re,oot 11. W#en &layin) -it# t#e ?ey,oar$ i( a &ressin) a ?ey res%lts in t#e ?ey a&&earin) to ,e Ost%c?P (or eAam&le &ressin) OAP an$ releasin) res%lts in t#e c#aracter al-ays mo'in) le(t try &ressin) t#e ?ey in +%estion a)ain. 1!. /( yo% are r%nnin) Win$o-s ME an$ t#e )ame sto&s res&on$in) to ,%tton &resses on yo%r )ame&a$ &lease eAit t#e )ame %n&l%) an$ re&l%) yo%r )ame&a$ into its &ort an$ restart t#e )ame. 1". /( yo% are r%nnin) Win$o-s !000 or 3* an$ i( yo% #a'e only Limite$ User &ri'ile)es yo% -ill #a'e to #a'e yo%r system a$ministrator

install.%ninstall t#e )ame (or yo%. Do% also -ill not ,e a,le to sa'e )ames. VIII. So2t/are 3icense !.reement

D>U 0H>ULD 2AREFULLD READ THE F>LL>W/C1 ECD U0ER L/2EC0E A1REEMECT 6EF>RE /C0TALL/C1 TH/0 0>FTWARE *R>1RAM. T#is so(t-are &ro)ram any &rinte$ materials any on5line or electronic $oc%mentation an$ any an$ all co&ies an$ $eri'ati'e -or?s o( s%c# so(t-are &ro)ram an$ materials ;t#e N*ro)ramN< are t#e co&yri)#te$ -or? o( Vi'en$i Uni'ersal 1ames /nc. an$.or its -#olly o-ne$ s%,si$iaries or licensors. All %se o( t#e *ro)ram is )o'erne$ ,y t#e terms o( t#e En$ User License A)reement -#ic# is &ro'i$e$ ,elo- ;NLicenseN<. T#e *ro)ram is solely (or %se ,y en$ %sers accor$in) to t#e terms o( t#e License A)reement. Any %se re&ro$%ction or re$istri,%tion o( t#e *ro)ram not in accor$ance -it# t#e terms o( t#e License A)reement is eA&ressly &ro#i,ite$. ECD U0ER L/2EC0E A1REEMECT 1. Limite$ Use License. Vi'en$i Uni'ersal 1ames /nc. ;NVU1N< #ere,y )rants an$ ,y installin) t#e *ro)ram yo% t#ere,y acce&t a limite$ noneAcl%si'e license an$ ri)#t to install an$ %se one ;1< co&y o( t#e *ro)ram (or yo%r %se on eit#er a #ome or &orta,le com&%ter. Cot-it#stan$in) t#e (ore)oin) in t#e e'ent t#at yo% &%rc#ase an a$$itional license (rom one o( VU1Qs a%t#ori:e$ $istri,%tors -#ic# -o%l$ )i'e yo% t#e ri)#t to install t#e *ro)ram onto m%lti&le com&%ters or onto a Local Access Cet-or? t#at Qa$$itionalQ license -ill act to s%&erse$e t#is License an$ )o'ern yo%r %se o( t#e *ro$%ct. !. >-ners#i&. All title o-ners#i& ri)#ts an$ intellect%al &ro&erty ri)#ts in an$ to t#e *ro)ram an$ any an$ all co&ies t#ereo( ;incl%$in) ,%t not limite$ to any titles com&%ter co$e t#emes o,Fects c#aracters c#aracter names stories teAt $ialo) catc# &#rases locations conce&ts art-or? animations so%n$s m%sical com&ositions a%$io'is%al e((ects met#o$s o( o&eration moral ri)#ts any relate$ $oc%mentation an$ Na&&letsN incor&orate$ into t#e *ro)ram< are o-ne$ ,y VU1 or its licensors. T#e *ro)ram is &rotecte$ ,y t#e co&yri)#t la-s o( t#e Unite$ 0tates international co&yri)#t treaties an$ con'entions an$ ot#er la-s. All ri)#ts are reser'e$. T#e *ro)ram may contain certain license$ materials an$ VU1Qs licensors may act to &rotect t#eir ri)#ts in t#e e'ent o( any 'iolation o( t#is A)reement. ". Res&onsi,ilities o( En$ User. A. 0%,Fect to t#e Limite$ Use License as set (ort# a,o'e yo% may not in -#ole or in &art co&y &#otoco&y re&ro$%ce translate re'erse en)ineer $eri'e so%rce co$e (rom mo$i(y $isassem,le $ecom&ile or create $eri'ati'e -or?s ,ase$ on t#e *ro)ram or remo'e any &ro&rietary notices or la,els on t#e *ro)ram -it#o%t t#e &rior consent in -ritin) o( VU1.

6. T#e *ro)ram is license$ to yo% as a sin)le &ro$%ct. /ts com&onent &arts may not ,e se&arate$ (or %se on more t#an one com&%ter. 2. Do% are entitle$ to %se t#e *ro)ram (or yo%r o-n %se ,%t yo% are not entitle$ to: ;i< sell )rant a sec%rity interest in or trans(er re&ro$%ctions o( t#e *ro)ram to ot#er &arties in any -ay nor to rent lease or license t#e *ro)ram to ot#ers -it#o%t t#e &rior -ritten consent o( VU1R ;ii< eA&loit t#e *ro)ram or any o( its &arts (or any commercial &%r&ose incl%$in) ,%t not limite$ to %se at a cy,er ca(S com&%ter )amin) center or any ot#er location5,ase$ site ;VU1 may o((er a se&arate 0ite License A)reement to &ermit yo% to ma?e t#e *ro)ram a'aila,le (or commercial %seR contact VU1 (or $etails<R an$ ;iii< #ost or &ro'i$e matc#ma?in) ser'ices (or t#e *ro)ram or em%late or re$irect t#e comm%nication &rotocols %se$ ,y VU1 in t#e net-or? (eat%re o( t#e *ro)ram t#ro%)# &rotocol em%lation t%nnelin) mo$i(yin) or a$$in) com&onents to t#e *ro)ram %se o( a %tility &ro)ram or any ot#er tec#ni+%es no- ?no-n or #erea(ter $e'elo&e$ (or any &%r&ose incl%$in) ,%t not limite$ to net-or? &lay o'er t#e /nternet net-or? &lay %tili:in) commercial or noncommercial )amin) net-or?s or as &art o( content a))re)ation net-or?s -it#o%t t#e &rior -ritten consent o( VU1. I. *ro)ram Trans(er. ri)#ts %n$er t#is t#e terms o( t#is (rom yo%r #ome or Do% may &ermanently trans(er all o( yo%r License &ro'i$e$ t#e reci&ient a)rees to License an$ yo% a)ree to remo'e t#e *ro)ram &orta,le com&%ter.

@. Termination. T#is License is e((ecti'e %ntil terminate$. Do% may terminate t#e License at any time ,y $estroyin) t#e *ro)ram. VU1 may at its $iscretion terminate t#is License in t#e e'ent t#at yo% (ail to com&ly -it# t#e terms an$ con$itions containe$ #erein. /n s%c# e'ent yo% m%st imme$iately $estroy t#e *ro)ram. B. 2%stomer 0er'ice.Tec#nical 0%&&ort. VU1 a)rees to &ro'i$e 2%stomer 0er'ice an$ Tec#nical 0%&&ort (or t#is *ro)ram %ntil s%c# time as t#e *ro)ram is No%t o( &%,lication.N T#e *ro)ram s#all ,e consi$ere$ N>%t o( *%,licationN one ;1< year (ollo-in) t#e $ate t#at t#e *ro)ram is no lon)er man%(act%re$ an$.or $istri,%te$ ,y VU1 or its licensors. N2%stomer 0er'iceN as %se$ #erein may ,e &ro'i$e$ to yo% ,y VU1 re&resentati'es ,y tele&#one an$.or ,y electronic messa)e ;e5 mail<. NTec#nical 0%&&ortN may ,e &ro'i$e$ to yo% ,y VU1 ,y tele&#one electronic messa)e ;e5mail< or ,y &ostin) o( in(ormation relate$ to ?no-n tec#nical s%&&ort iss%es on a -e,site. Unless ot#er-ise state$ in t#e *ro)ramQs &ac?a)in) or

in t#e *ro)ramQs %ser man%al not#in) #erein s#all ,e constr%e$ so as to &lace a $%ty %&on VU1 to &ro'i$e 2%stomer 0er'ice or Tec#nical 0%&&ort 'ia a toll (ree tele&#one n%m,er (or an %nlimite$ &erio$ o( time 9. EA&ort 2ontrols. T#e *ro)ram may not ,e re5eA&orte$ $o-nloa$e$ or ot#er-ise eA&orte$ into ;or to a national or resi$ent o(< any co%ntry to -#ic# t#e U.0. #as em,ar)oe$ )oo$s or to anyone on t#e U.0. Treas%ry De&artmentQs list o( 0&ecially Desi)nate$ Cationals or t#e U.0. 2ommerce De&artmentQs Ta,le o( Denial >r$ers. 6y installin) t#e *ro)ram yo% are a)reein) to t#e (ore)oin) an$ yo% are re&resentin) an$ -arrantin) t#at yo% are not locate$ in %n$er t#e control o( or a national or resi$ent o( any s%c# co%ntry or on any s%c# list. 8. Limite$ Warranty. VU1 E3*RE00LD D/02LA/M0 ACD WARRACTD F>R THE *R>1RAM ACD MACUAL;0<. THE *R>1RAM ACD MACUAL;0< ARE *R>V/DED NA0 /0N W/TH>UT WARRACTD >F ACD K/CD E/THER E3*RE00 >R /M*L/ED /C2LUD/C1 W/TH>UT L/M/TAT/>C THE /M*L/ED WARRACT/E0 >F MER2HACTA6/L/TD F/TCE00 F>R A *ART/2ULAR *UR*>0E >R C>C/CFR/C1EMECT. VU1 FURTHER D/02LA/M0 ALL WARRACT/E0 W/TH RE1ARD T> DEAR !000 2>M*L/AC2E >F THE 0>FTWARE. 0*E2/F/2ALLD VU1 MAKE0 C> WARRACT/E0 THAT THE *ERF>RMAC2E >R FUC2T/>CAL/TD >F THE *R>1RAM W/LL C>T 6E AFFE2TED 6D DATE0 *R/>R T> DUR/C1 >R AFTER THE DEAR !000 >R THAT THE *R>1RAM W/LL 6E 2A*A6LE >F 2>RRE2TLD *R>2E00/C1 *R>V/D/C1 ACD.>R RE2E/V/C1 DATE /CF>RMAT/>C W/TH/C ACD 6ETWEEC 2ECTUR/E0 /C2LUD/C1 THE *R>*ER E32HAC1E >F DATE /CF>RMAT/>C 6ETWEEC *R>DU2T0 >R A**L/2AT/>C0. ACD WARRACTD A1A/C0T /CFR/C1EMECT THAT MAD 6E *R>V/DED /C 0E2T/>C !5"1!;"< >F THE UC/F>RM 2>MMER2/AL 2>DE ACD.>R /C ACD >THER 2>M*ARA6LE 0TATE 0TATUTE /0 E3*RE00LD D/02LA/MED. T#e entire ris? arisin) o%t o( %se or &er(ormance o( t#e *ro)ram remains -it# t#e Do% #o-e'er VU1 -arrants t#e Master Dis?;s< on -#ic# t#e *ro)ram is (%rnis#e$ to ,e (ree (rom $e(ects in materials an$ -or?mans#i& %n$er normal %se (or a &erio$ o( ninety ;70< $ays (rom t#e $ate o( $eli'ery. VU1Qs sole lia,ility in t#e e'ent o( a $e(ecti'e $is? s#all ,e to )i'e Do% a re&lacement $is?. 0ome states $o not allo- t#e eAcl%sion or limitation o( inci$ental or conse+%ential $ama)es or allolimitations on #o- lon) an im&lie$ -arranty lasts so t#e a,o'e limitations may not a&&ly. 7. Limitation o( Lia,ility. CE/THER VU1 /T0 *ARECT 0U60/D/AR/E0 AFF/L/ATE0 >R L/2EC0>R0 0HALL 6E L/A6LE /C ACD WAD F>R L>00 >R DAMA1E >F ACD K/CD RE0ULT/C1 FR>M THE U0E >F THE *R>1RAM /C2LUD/C1 6UT C>T L/M/TED T> L>00 >F 1>>DW/LL W>RK 0T>**A1E 2>M*UTER FA/LURE >R MALFUC2T/>C >R ACD ACD ALL >THER 2>MMER2/AL DAMA1E0 >R L>00E0. 0ome states $o not allot#e eAcl%sion or limitation o( inci$ental or conse+%ential $ama)es or allo- limitations on #o- lon) an im&lie$ -arranty lasts so t#e a,o'e limitations may not a&&ly to yo%. 10. E+%ita,le Reme$ies. Do% #ere,y a)ree t#at VU1 -o%l$ ,e irre&ara,ly $ama)e$ i( t#e terms o( t#is License -ere not s&eci(ically en(orce$ an$ t#ere(ore yo% a)ree t#at VU1 s#all ,e entitle$ -it#o%t ,on$ ot#er sec%rity or &roo( o(

$ama)es to a&&ro&riate e+%ita,le reme$ies -it# res&ect to ,reac#es o( t#is License in a$$ition to s%c# ot#er reme$ies as VU1 may ot#er-ise #a'e a'aila,le to it %n$er a&&lica,le la-s. /n t#e e'ent any liti)ation is ,ro%)#t ,y eit#er &arty in connection -it# t#is License A)reement t#e &re'ailin) &arty in s%c# liti)ation s#all ,e entitle$ to reco'er (rom t#e ot#er &arty all t#e costs attorneysQ (ees an$ ot#er eA&enses inc%rre$ ,y s%c# &re'ailin) &arty in t#e liti)ation. 11. Limitations on License. Cot#in) in t#is License A)reement s#all &recl%$e yo% (rom ma?in) or a%t#ori:in) t#e ma?in) o( anot#er co&y or a$a&tation o( t#e *ro)ram &ro'i$e$ #o-e'er t#at ;1< s%c# ne- co&y or a$a&tation is create$ as an essential ste& in yo%r %tili:ation o( t#e *ro)ram in accor$ance -it# t#e terms o( t#is License A)reement an$ (or C> >THER *UR*>0ER or ;!< s%c# ne- co&y or a$a&tation is (or arc#i'al &%r&oses >CLD an$ all arc#i'al co&ies are $estroye$ in t#e e'ent o( yo%r Trans(er o( t#e *ro)ram t#e Termination o( t#is A)reement or ot#er circ%mstances %n$er -#ic# yo%r contin%e$ %se o( t#e *ro)ram ceases to ,e ri)#t(%l. 1!. Miscellaneo%s. T#is License s#all ,e $eeme$ to #a'e ,een ma$e an$ eAec%te$ in t#e 0tate o( 2ali(ornia an$ any $is&%te arisin) #ere%n$er s#all ,e resol'e$ in accor$ance -it# t#e lao( t#e 0tate o( 2ali(ornia. T#is License may ,e amen$e$ altere$ or mo$i(ie$ only ,y an instr%ment in -ritin) s&eci(yin) s%c# amen$ment alteration or mo$i(ication eAec%te$ ,y ,ot# &arties. /n t#e e'ent t#at any &ro'ision o( t#is License s#all ,e #el$ ,y a co%rt or ot#er tri,%nal o( com&etent F%ris$iction to ,e %nen(orcea,le s%c# &ro'ision -ill ,e en(orce$ to t#e maAim%m eAtent &ermissi,le an$ t#e remainin) &ortions o( t#is License s#all remain in (%ll (orce an$ e((ect. T#is License constit%tes an$ contains t#e entire a)reement ,et-een t#e &arties -it# res&ect to t#e s%,Fect matter #ereo( an$ s%&erse$es any &rior oral or -ritten a)reements. T#is License is t#e com&lete an$ eAcl%si'e statement o( t#e a)reement ,et-een t#e &arties #ereto an$ t#is License s%&erse$es any &rior or contem&oraneo%s a)reement eit#er oral or -ritten an$ any ot#er comm%nications ,et-een t#e &arties #ereto. re'ise$ 10.0! VU1100! I(. Technical Support Technical Support /nternet: #tt&:..s%&&ort.'%)ames.com *#one: ;8BB< @8!590B" . ;"10< BI75801B FaA: ;"10< !@8509@@ Customer Ser0ice *#one: ;8BB< "I150897 . ;"10< BI75800B 8 a.m. J I:"0 &.m. *0T Mon$ay J Fri$ay Mail

Uni'ersal /nteracti'e /nc. I!I9 0. Minne-a-a A'en%e Fresno 2A 7"9!@ /( yo% $eci$e to tele&#one o%r 2%stomer 0er'ices &lease try to ,e sittin) in (ront o( yo%r com&%ter an$ #a'e a &en an$ &a&er at t#e rea$y. 6e(ore contactin) %s &lease try to #a'e t#e (ollo-in) in(ormation rea$y so t#at -e may #el& yo% more e((iciently:

T#e name o( t#e &ro$%ct. T#e ma?e an$ mo$el o( yo%r com&%ter. T#e &rocessor an$ its s&ee$. Any &eri&#erals attac#e$ to t#e com&%ter. T#e )ra&#ics car$ $ri'er $ate an$ 'ersion. T#e so%n$ car$ $ri'er $ate an$ 'ersion. T#e 'ersion o( Win$o-s yo% are %sin). Total memory installe$. T#e eAact error messa)e ;i( any<. T#e 'ersion o( Direct3 installe$. T#e ty&e o( 2D5R>M $ri'e. T#e total system reso%rces (ree ,e(ore r%nnin) t#e &ro)ram. T#e name o( any &ro)rams r%nnin) in t#e ,ac?)ro%n$.

/( yo% $eci$e to email o%r 2%stomer 0er'ices to ens%re a &rom&t re&ly &lease s%mmari:e yo%r iss%es as concisely as yo% can )i'in) $etails as a,o'e o( t#e &ro$%ct t#e &ro,lem or error an$ any circ%mstances t#at yo% (eel rele'ant an$ yo%r &artic%lar com&%ter system.