Automated Provisioning, Identity Management Yields Greater Productivity

Automated provisioning and password management services provided by Tools4Ever recently helped one of the worlds most venerable publications improve its worldwide data and identity management operations, making them more efficient and less time and labor consuming. Managing e mail and other user accounts and access to cloud applications across a network of employees and contractors spread out among several continents and time !ones creates a great logistical challenge for businesses. "ifferences in languages and time !ones can make it e#tremely difficult for $T departments to manually provision and de provision accounts and to handle lost password and change password re%uests. Automating identity management solutions by using self service management and user management resource administrator tools can help organi!ations better handle their identity and data management operations. &y using these solutions, organi!ations can give their employees %uicker, better access to resources and more efficiently handle lost password and password change issues. This reduces $T costs, as e#tra hours and manpower will not be needed to handle these issues. Also, it allows $T to focus on more mission critical needs and removes a tedious chore from their workload. Tools4Evers 'elf 'ervice (eset )assword Management and *ser Management (esource Administrator tools were recently implemented at +ational ,eographic, allowing the maga!ine to better manage the user access among the publications global network of more than -,4.. employees and contractors. )rior to using Tools4Ever, +ational ,eographic struggled with issues related to the logistics of managing account access for locations around the world. Employees and contractors working for the publication need access to resources available in the cloud, necessitating many user accounts and e#tensive identity and password management to ensure +ational ,eographics resources are not compromised. /andling all the accounts created a huge problem for the organi!ation, as many re%uests for new passwords and log in help from locations around the world came after business hours for the help desk.

Also, because +ational ,eographic relies upon a large network of contractors, there is a high amount of turnover with regard to accounts as contractors come and go. $T professionals with the organi!ation were provisioning as many as -. and de provisioning five accounts each day, in many cases. The process for re%uesting account provisioning and de provisioning created a huge amount of bureaucracy as well, further gumming up the process. Thanks to Tools4Evers ''()M +ational ,eographics contractors and staff can get new passwords by 0ust answering predefined security passwords, allowing them to bypass the help desk to get new passwords. Tools4Ever also synchroni!ed passwords, giving employees and contractors a single password for active directory and ,oogle Apps, reducing the number of passwords and logins theyre forced to memori!e. The company also automated provisioning and depression accounts, improving security by e#pediting account terminations. Automating provisioning and identity management solutions can improve the efficiency of organi!ations with large networks of people needing convenient account access and password management help. $mproving efficiency can reduce time consuming low level help ticket re%uests and free up your $T staff for more difficult problems. 1or more information visit us at http233www.tools4ever.com.