PRE VENT I O N

PL ANN I NG

Server Maintenance
Proactive support for your business

Toll Free
1300 882 297

IT
3
the i.t. three
www.theit3.com
 Server Maintenance
Proactive support for your business

Services such as e-mail are a critical component of doing business. The IT3
offers regular server maintenance plans which are designed to keep your
systems updated and working reliably in order to prevent future system
issues and unscheduled down time.

This preventative service is essential, as it is designed to identify and

highlight any potential issues before they arise by carrying out health
checks on your systems.

Proactive maintenance services from the IT3 are designed for complete
customer peace of mind. IT hardware and software problems are inevitable,
but a regular check can help prevent unnecessary issues such as lost data.

Proactive maintenance saves money.

Regular maintenance of your Servers
reduces the number of support calls you
need. Companies that use our service
have fewer support needs, because big
potential problems get addressed
earlier, when they are smaller and much
easier to prevent.

“Only 37% of businesses actually test their backup regularly. Of that,

an alarming 77% were unable to recover data from those tapes”
- Storage Magazine Survey

IT3 The IT Three

1300 882 297
info@theit3.com.au
 Server Maintenance
Proactive support for your business

Maintenance is available in three different levels to suit your needs.

Basic Gold Planum

Detail $195 $375 $595

15% discount on I.T. Technical Support

Review backup logs and undertake test restores. (Monthly)

Review backup logs and undertake test restores. (Weekly)

Ensuring Anvirus is up-to-date and working correctly. (Monthly)

Ensuring Anvirus is up-to-date and working correctly. (Weekly)

Apply the latest service packs, hot xes, and patches to the server.

Verify server conguraon is as per Microso Best Pracce.

Manage hard disk space and fragmentaon. (Monthly)

Manage hard disk space and fragmentaon. (Weekly)

Proacve review of event logs to avoid unexpected outages (Monthly)

Proacve review of event logs to avoid unexpected outages (Weekly)

Perform tests on the uninterruptable power supply (UPS) to ensure the health of
the backup baery. (Quarterly)
Create performance benchmarks. (Monthly)

Regular technology reviews to assist you in your overall IT strategy.(Quarterly)

Perform a test restarts of the server to assure its ability to recover from an
unexpected restart. (Quarterly)
Report on resource usage (disk space, average free RAM, CPU etc.) and how this
aects your business. (Quarterly)
Create a virtual clone of your physical server. (Quarterly)
Firmware updates are applied to RAID controllers, system boards, hard drives and
host bus adapters. (Quarterly)
Driver updates are applied for all SCSI cards, chip sets and tape drives. (Quarterly)

Physical clean of CPU and power supply fans, heatsinks and lters. (Yearly)

Saving $75.00 $387.00 $563.00

 Server Maintenance
Proactive support for your business

SAVE MONEY ON YOUR I.T.

Clients that have a Maintenance agreement with the IT3 save money, not
just because their productivity is better, but because they are entitled to
a 15% discount on all other I.T. support services.

Save 15% on I.T. support services!

Maintenance is available in three different levels to suit your budget;

- Basic, Gold and Platinum.

Increase Server Uptime

Regular Health Checks
Proven Backups
Reduce I.T. costs
Discounted Tech Support

Basic Gold Platinum

Per month per server $195 $375 $595

Contact us on 1300 882 297 or info@theit3.com.au

for more information.

IT3 The IT Three

1300 882 297
info@theit3.com.au