Maintenance Manual Routine Maintenance

ZXG10 iBSC
Base Station Controller
Maintenance Manual (Routine Maintenance)

Version 6.20
ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P. R. China 518057 Tel: (86) 755 26771900 800-9830-9830 Fax: (86) 755 26772236 URL: http://support.zte.com.cn E-mail: doc@zte.com.cn
LEGAL INFORMATION Copyright 2006 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information. The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History Date Aug 30, 2008 Revision No. R1.0 Serial No. sjzl20083210 Reason for Revision First edition
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Document Name Product Version Serial No. ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Routine Maintenance) V6.20 sjzl20083210 Presentation: (Introductions, Procedures, Illustrations, Completeness, Level of Detail, Organization, Appearance) Good Your evaluation of this documentation Fair Average Poor Bad N/A Document Revision Number Equipment Installation Date R1.0
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Contents
About this Manual ............................................................. i
Purpose ................................................................................ i Intended Audience ................................................................. i Prerequisite Skill and Knowledge .............................................. i What is in This Manual ............................................................ i Related Documentation.......................................................... ii Conventions ........................................................................ iii How to Get in Touch............................................................. iv
Declaration of RoHS Compliance..................................... v Chapter 1.......................................................................... 1 Overview .......................................................................... 1

Purpose ............................................................................... 1 Classification ........................................................................ 1 Precautions .......................................................................... 3
Chapter 2.......................................................................... 5 Daily Maintenance............................................................ 5

Equipment Room Environment Check.................................5
Checking Equipment Room Environment Alarms ........................ 5 Checking Equipment Room Temperature .................................. 7 Checking Equipment Room Humidity........................................ 8 Checking Equipment Room Burglarproof-Net, Doors and Windows 8 Checking Cabinet Doors ......................................................... 9 Cleaning Equipment Room ..................................................... 9
BSC Running Status Check ...............................................9

Checking Board Indicators.................................................... 10 Checking Foreground-Background Communication Link ............ 10 Querying BSCs Current Alarms............................................. 12 Querying BSCs Past 24-Hour History Alarms .......................... 19 Querying BSCs Past 24-Hour Notifications.............................. 28
Querying BSC KPI ...............................................................34 Checking A-Interface Status .................................................38 Checking Gb Interface Status ................................................40 Checking Boards Active/Standby Status .................................42 Querying BSC Operation Log .................................................43 Checking Alarm Box.............................................................46
Chapter 3........................................................................ 47 Weekly Maintenance...................................................... 47

Cleaning Equipment.............................................................47 Checking BSC Clock Status ...................................................47 Checking OMP/CMP..............................................................57 Querying BSC Alarms Real-Time Statistics ..............................58 Analyzing History Alarms of the Past Week..............................60 Analyzing Performance Indices ..............................................62 Checking Server Running Status............................................63 Checking Occupied Space of Database at NM Server.................65 Configuration Data Backup ...................................................67 Virus Scanning....................................................................69
Chapter 4........................................................................ 71 Monthly Maintenance..................................................... 71

Checking Board Software Version ..........................................71 Checking Clock Synchronization.............................................74 Checking Automatic Backup Clearing Function of Database........75 Updating Operating System Patch..........................................76 Checking Optical Interface Protective Cap ...............................76
Chapter 5........................................................................ 77 Quarterly Maintenance .................................................. 77

Checking Power Supply ........................................................77 Checking Cable Connections .................................................78 Checking Fan Plug-in Box Working Condition ...........................78 Checking Anti-Static Wrist Strap............................................79 Checking Spare Materials and Parts .......................................79 Checking Grounding Conditions .............................................80 Cleaning Air Filter................................................................80
Chapter 6........................................................................ 83
Routine Maintenance Data Records .............................. 83

Daily Maintenance Record .................................................... 83 Weekly Maintenance Record ................................................. 85 Monthly Maintenance Record ................................................ 86 Quarterly Maintenance Record .............................................. 88 Replacement Record............................................................ 89
Appendix A ..................................................................... 91 Abbreviations ................................................................. 91 Appendix B ..................................................................... 93 Figures............................................................................ 93 Tables ............................................................................. 95 Index .............................................................................. 97
About this Manual

Purpose
This manual provides procedures and guidelines for the routine maintenance of ZXG10 iBSC (V6.20) Base Station Controller.
Intended Audience
This document is intended for engineers and technicians who perform maintenance activities on the ZXG10 iBSC (V6.20) Base Station Controller.
Prerequisite Skill and Knowledge

To use this document effectively, users should have a general understanding of wireless telecommunications technology. Familiarity with the following is helpful:

The ZXG10 system and its various components Using NM platform to query or modify background databases Using NetNumen M31 software
What is in This Manual

This manual contains the following sections:
TABLE 1 M ANUAL SUMMARY
Section Chapter 1, Overview Chapter 2, Daily Maintenance Chapter 3, Weekly Maintenance
Summary Introduces the purpose, classifications, and precautions of routine maintenance. Introduces maintenance items and relevant methods of daily maintenance. Introduces maintenance items and relevant methods of weekly maintenance.
Confidential and Proprietary Information of ZTE CORPORATION
ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Routine Maintenance)
Section Chapter 4, Monthly Maintenance Chapter 5, Quarterly Maintenance Chapter 6, Routine Maintenance Data Records Appendix A, Abbreviations Appendix B, Figures and Tables Index
Summary Introduces maintenance items and relevant methods of monthly maintenance. Introduces maintenance items and relevant methods of quarterly maintenance. Gives routine maintenance data record forms. Lists all the abbreviations used in this manual. Lists the figures and tables used in this manual. Index of terms and definitions appeared in this manual.
Related Documentation
The following documents are related to this manual:
ZXG10 iBSC (V6.20) Base Station Controller Documentation Guide ZXG10 iBSC (V6.20) Base Station Controller Technical Manual ZXG10 iBSC (V6.20) Base Station Controller Hardware Manual ZXG10 iBSC (V6.20) Base Station Controller Installation Manual ZXG10 iBSC (V6.20) Base Station Controller Performance Counters Manual Volume I ZXG10 iBSC (V6.20) Base Station Controller Performance Counters Manual Volume II ZXG10 iBSC (V6.20) Base Station Controller Performance Counters Manual Volume III ZXG10 iBSC (V6.20) Base Station Controller KPI Reference Manual ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Troubleshooting) ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Emergency Maintenance) ZXG10 BSS (V6.20) Base Station Subsystem Alarm Handling Manual
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About this Manual
ZXG10 BSS (V6.20) Base Station Subsystem Notification Handling Manual ZXG10 BSS (V6.20) Base Station Subsystem OMM Software Installation Manual ZXG10 BSS (V6.20) Base Station Subsystem Configuration Manual (Initial Configuration Guide) ZXG10 BSS (V6.20) Base Station Subsystem Configuration Manual (Feature Configuration Guide) ZXG10 BSS (V6.20) Base Station Subsystem MML Command Manual ZXG10 BSS (V6.20) Parameters Manual Base Station Subsystem Radio
ZXG10 BSS (V6.20) Base Station Subsystem Operation Manual (Diagnosis and Test) ZXG10 BSS (V6.20) Base Station Subsystem Operation Manual (Signaling Tracing)
Conventions
Typographical Conventions ZTE documents employ the following typographical conventions:
TABLE 2 - TYPOGRAPHIC AL CONVENTIONS
Typeface Italics Quotes Bold
Meaning References to other Manuals and documents. Links on screens. Menus, menu options, function names, input fields, radio button names, check boxes, dropdown lists, dialog box names, window names. Keys on the keyboard and buttons on screens and company name. Text that you type, program code, files and directory names, and function names. Optional parameters. Mandatory parameters. Select one of the parameters that are delimited by it. Note: Provides additional information about a certain topic. Checkpoint: Indicates that a particular step needs to be checked before proceeding further. Tip: Indicates a suggestion or hint to make things easier or more productive for the reader.
CAPS Constant width [] {} |
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Mouse Operation Conventions
TABLE 3 - MOUSE OPERATION CONVENTIONS
Typeface Click Double-click Right-click Drag
Meaning Refers to clicking the primary mouse button (usually the left mouse button) once. Refers to quickly clicking the primary mouse button (usually the left mouse button) twice. Refers to clicking the secondary mouse button (usually the right mouse button) once. Refers to pressing and holding a mouse button and moving the mouse.
How to Get in Touch

The following sections provide information on how to obtain support for the documentation and the software. Customer Support If you have problems, questions, comments, or suggestions regarding your product, contact us by e-mail at support@zte.com.cn. You can also call our customer support center at (86) 755 26771900 and (86) 800-9830-9830. ZTE welcomes your comments and suggestions on the quality and usefulness of this document. For further questions, comments, or suggestions on the documentation, you can contact us by e-mail at doc@zte.com.cn; or you can fax your comments and suggestions to (86) 755 26772236. You can also browse our website at http://support.zte.com.cn, which contains various interesting subjects like documentation, knowledge base, forum and service request.
Documentation Support
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Declaration of RoHS Compliance

To minimize the environmental impact and take more responsibility to the earth we live, this document shall serve as formal declaration that the ZXG10 iBSC (V6.20) Base Station Controller manufactured by ZTE CORPORATION is in compliance with the Directive 2002/95/EC of the European Parliament RoHS (Restriction of Hazardous Substances) with respect to the following substances:

Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) PolyBrominated Biphenyls (PBBs) PolyBrominated Diphenyl Ethers (PBDEs)
The usage of the above substances in ZXG10 iBSC (V6.20) is explained in Table 4.
TABLE 4 USAGE EXPLANATION OF THE HAZ ARDOUS SUBSTANCES IN ZXG10 IBSC (V6.20)
Hazardous substances Names of Parts Pb System Cables and Assembly Auxiliary Equipment 0 Hg 0 0 Cd 0 0 Cr(VI) 0 0 PBBs 0 0 PBDEs 0 0
Table Explanation: 0: The usage of the substance in all of the components is less than the allowed values given by 2002/95/EC standard. : The usage of the substance in at least one of the components is beyond the allowed values given by 2002/95/EC standard.
The ZXG10 iBSC (V6.20) Base Station Controller manufactured by ZTE CORPORATION meet the requirements of EU 2002/95/EC; however, some assemblies are customized to client specifications. Addition of specialized, customer-specified materials or processes which do not meet the requirements of EU 2002/95/EC may negate RoHS compliance of the assembly. To guarantee compliance of the assembly, the need for compliant product must be communicated to ZTE CORPORATION in written form. This declaration is issued based on our current level of knowledge. Since conditions of use are outside our control, ZTE CORPORATION makes no warranties, express or implied, and assumes no liability in connection with the use of this information.
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Chapter
Overview
This chapter explains the purpose, classification, and precautions of routine maintenance for ZXG10 iBSC (V6.20) base station controller.
Purpose
The purpose of routine maintenance is to find out the hidden problems, to prevent accidents. Moreover, routine maintenance helps to discover equipment faults, if any, to ensure early troubleshooting. This assures smooth operation of the equipment.
Classification
According to the maintenance cycle, the routine maintenance of ZXG10 iBSC falls into four categories:

Daily maintenance Weekly maintenance Monthly maintenance Quarterly maintenance Equipment room environment check, which includes:

For daily maintenance, the following items are involved:

Checking equipment room environment alarms Checking equipment room temperature Checking equipment room humidity Checking the intactness of burglarproof net, door and window Checking the cabinet door Checking equipment room cleanness

BSC running status check

Checking board indicator status Checking foreground-background communication links Querying the current alarms of BSC Querying the past 24 hours history alarms of BSC Querying the past 24 hours history notifications of BSC Querying important BSC performance indices Checking A-interface status Checking Gb interface status Checking active/standby board status Querying BSC operation log Checking the alarm box
For weekly maintenance, the following items are involved:

Cleaning the equipment Checking BSC clock status Checking OMP and CMP status Performing real-time statistics of BSC alarms; Analyzing past week history alarms Analyzing performance indices Checking server running status Checking database space on the Network Management (NM) server Performing configuration data backup Performing virus scan Checking software versions Checking whether the clock is synchronized Checking whether the database has automatic backup clearing function Updating operating system patch Checking whether the optical interface has the dustproof cap Checking power supply Checking cable connections Checking the fan plug-in box running status Checking antistatic wrist strap Checking spare materials and parts

For monthly maintenance, the following items are involved:

For quarterly maintenance, the following items are involved:

Chapter 1 - Overview

Checking grounding conditions Cleaning the air filter
Precautions
Perform the following maintenance. precautionary steps during routine
Maintain normal temperature and humidity in the equipment room. Keep the equipment room environment clean and tidy and free from dust and dampness. Prevent rodents from entering the equipment room and cabinets. Make sure that the primary power supply is stable and reliable. Check the system groundings and lightning protection groundings periodically. Check and ensure good condition of lightning protection system before and after the thunderstorms. Standardize the daily work of maintenance personnel:
Maintain a detailed attendants log to provide records about system operation, version, data change, upgrading and troubleshooting. It facilitates analysis and troubleshooting after fault detection. Keep a record of work shifts and specify the responsibility clearly.
Install anti-virus software at each client. Do not disable the real-time detection function. Update the virus library periodically. Do not use unauthorized disks or CDs. Do not install and run software unrelated to maintenance work. Only one user can have the super administrator right. The super administrator sets different Network Management passwords for different access rights. The rights of login into server and client should be graded. Passwords should be managed strictly and changed periodically. Maintenance personnel should be well trained and should have adequate equipment and network knowledge. Wear an anti-static wrist strap before touching any equipment hardware to avoid accidents. Do not plug/unplug, reset, or change over boards casually. Backup data before doing any data modification, and make records of data modifications. Do not delete backup data until the equipment has run properly for a period of time (usually a week) after data modification. Even if there is no data modification, backup the database periodically, and restore the data in time for emergency requirement. Databases, especially the performance measurement and
alarm database, should be observed on a regular basis to check whether the automatic dump function is normal in order to avoid the error of disk overflow.
Do not run the signaling trace during busy-traffic hours, especially at daytime. The signaling trace can be performed only during low-traffic hours with the permission of local ZTE office. Keep common tools and instruments available in the equipment room. Such tools and instruments include flathead screwdriver and cross screwdriver, signaling tester, network cable pliers, multimeter, AC power supply, telephone line, network cable, antistatic wrist strap, insulating tape, and common toolkit. Check and ensure the precision of instruments and tools periodically. Check spare parts periodically to maintain accurate inventory of frequently used spare parts to ensure their working conditions. Ensure that the inventory contents are unaffected by moisture or mould. Keep spare parts and the replaced faulty parts in antistatic bags separately and label them appropriately for identification purposes. Keep maintenance software and documents at designated position, to ensure that they are available when necessary Make sure that lighting in the equipment room is bright Remove any detected faults as soon as possible. For faults that can not be resolved, contact the local ZTE office, and record the troubleshooting procedure in details. Put the contact information of the local ZTE office in a noticeable place, and notify it to all maintenance personnel so that ZTE can be contacted when there is a need. Update the contact information as soon as possible if there is any change.

Chapter
Daily Maintenance
This chapter includes the following two sections:

Equipment Room Environment Check BSC Running Status Check
Equipment Room Environment Check

In this section, the following maintenance items are introduced:

Checking equipment room environment alarms Checking equipment room temperature Checking equipment room humidity Checking the intactness of burglarproof-net, doors and windows; Checking cabinet doors Checking equipment room cleanness

Checking Equipment Room Environment Alarms

Background Knowledge ZXG10 iBSC environment alarm system consists of the power distribution plug-in box, smoke sensor, infrared sensor, temperature and humidity sensor, and access control sensor. The power distribution plug-in box is an important component of the alarm system. It is installed with the Power Distribution Board (PWRD) and the Power Distributor Backplane (PWRDB). The functions include power indication, environment monitoring, and internal fan plug-in box monitoring.
PWRDB is located at the back of the power distribution plug-in box, leading out the monitoring cable H-MON-009. The external sensor is connected with the power distribution plug-in box through cable H-MON-009. PWRD performs alarm signal processing. The alarm indicator on the power distribution plug-in box panel indicates alarm if the following problems occur:
The -48 V power supply has problems such as over-voltage, under-voltage, or power-down. The fan becomes abnormal. Smoke signal, intrusion signal, or signal temperature/humidity exceeding limit is detected. of

Prerequisite
Prior to performing this task, make sure that the ZXG10 iBSC environment alarm system has been installed and the system is running normally. Check whether the alarm indicator on the power distribution plug-in box indicates alarm. Check whether there is any environment alarm, including power supply system alarm, fire alarm, and smoke alarm. Figure 1 shows the front panel of power distribution plug-in box.
FIGURE 1 FRONT P ANEL OF POWER DISTRIBUTION PLUG-IN BOX
POWER JUNCTION BOX
Operation Guide
Reference Standard
ON OFF -48V(I) -48V(II)
RUN -48V(I) -48V(II) FAN
HOT SMOKE DOOR ARRESTER
There are eight indicators on the panel. Table 5 describes these indicators.
TABLE 5 INDICATORS ON POWER DISTRIBUTION PLUG-IN BOX
Name RUN
Color Green
Meaning Running indicator
Work Mode Flashes at 1 Hz: normal running OFF: abnormal ON: the first -48 V power supply has under-voltage or over-voltage alarm OFF: no alarm ON: the second -48 V power supply has under-
-48 V(I)
Red
The first -48 V alarm indicator The second -48 V alarm indicator
-48 V(II)
Red
Chapter 2 - Daily Maintenance
Name
Color
Meaning
Work Mode voltage or over-voltage alarm OFF: no alarm ON: the fan has abnormal alarm OFF: no alarm ON: the environment temperature has abnormal alarm OFF: no alarm ON: abnormal smoke alarm OFF: no alarm ON: abnormal access control alarm OFF: no alarm ON: the lightning protector has abnormal alarm OFF: no alarm
FAN
Red
Fan alarm indicator
HOT
Red
Temperature alarm indicator Smoke alarm indicator Access control alarm indicator Lightning protector alarm indicator
SMOKE
Red
DOOR
Red
ARRESTER
Red
Abnormality Handling
Different handling methods are applied to different alarms.

If the power-supply system has under-voltage or overvoltage alarm, use multimeter to check the -48 V power. If the equipment room has fire alarm or smoke alarm, check the inside environment of equipment room.
Check whether there is any fire or smoke. If there is no smoke, the alarm might be caused due to floating dust in the air. Purify the air or suppress the alarm. Ensure that the air conditioner is normal. Ensure that the sensor is normal. Check whether the alarm box is faulty. Replace the alarm box if its hardware is faulty.

Checking Equipment Room Temperature

Operation Guide Reference Standard Observe the thermometer indication and record the temperature in the equipment room. The working temperature for ZXG10 iBSC (V6.20) must satisfy the following requirements:
Long-term working temperature: 0 C ~ 40 C
Short-term working temperature: -5 C ~ 45 C Note:
The values of working temperature and humidity in the equipment room must be measured in the following conditions: the cabinet does not have front/rear protection panel, and the measurement is performed 1.5 m above the ground and 0.4 m in front of the cabinet. It is advised to keep the equipment rooms temperature between 15 C and 30 C.
If the equipment room temperature is abnormal, check the air conditioner and make sure that it works normally and satisfies the working temperature requirement.
Checking Equipment Room Humidity

Operation Guide Reference Standard Observe the hygrometer indication and record the humidity in the equipment room. The working humidity for ZXG10 iBSC (V6.20) must satisfy the following requirements:

Long-term working humidity: 20% ~ 90% Short-term working humidity: 5% ~ 95% Note:
If the phenomenon of condensed water is found, solve the problem immediately. It is recommended to keep the equipment rooms humidity between 40% and 65%.
If the equipment rooms humidity is abnormal, check the air conditioner and make sure that it works normally and satisfies the working humidity requirement.
Checking Equipment Room Burglarproof-Net, Doors and Windows

Operation Guide Check and ensure the normal condition of equipment room burglarproof-net, doors, and windows.
If the burglarproof-net, doors, or windows of the equipment room are damaged, make records in the Daily Maintenance Record and replace the faulty ones immediately.
Checking Cabinet Doors

Operation Guide Abnormality Handling Check the front and rear doors of the cabinet and ensure that they are closed. If any of the front or the rear door is open, make records in the Daily Maintenance Record and close the door.
Cleaning Equipment Room

Operation Guide Abnormality Handling Check the equipments in the equipment room and the ground to ensure they are all clean. Clean the equipment room environment in time.
BSC Running Status Check

In this section, the following maintenance items are introduced:

Checking board indicators Checking foreground-background communication link Querying BSCs current alarms Querying the past 24-hour history alarms of BSC Querying the past 24-hour notifications of BSC Querying KPIs of BSC Checking A-interface status Checking Gb interface status Checking boards active/standby status Querying BSCs operation logs Checking the alarm box
Checking Board Indicators

Operation Guide Check the status of BSC panel indicators. If the checking result is as follows, then it indicates that the board is running normally.

The running indicator RUN flashes at 1 Hz The alarm indicator ALM is always OFF If the board is 1+1 backup, the active/standby indicator ACT is in normal status:

ACT is ON, indicating the board is active. ACT is OFF, indicating the board is standby.
Reference Standard Abnormality Handling
For details of different iBSC board indicators, refer to ZXG10 iBSC (V6.20) Base Station Controller Hardware Manual. Perform the following operations to handle abnormalities. 1. Enter Fault Management at client to view detailed alarms. For operation details, refer to Querying BSCs Current Alarms. 2. Reset the board. 3. Check the boards data configuration and version configuration to make sure that they are correct, and the foreground and background configurations are consistent. 4. Unplug and plug the board to make sure that the board has good contact. If the problem still exists, replace the board.
Checking Foreground-Background Communication Link

Prerequisite Prior to performing this task, make sure that:

NetNumen M31 client is running normally. Connection between the client and server is normal. Network element management of relevant Network Elements (NE) is started successfully.
Operation Guide
Perform the following steps: 1. Enter Fault Management and view the detailed alarm (alarm code: 100000). For operation details, refer to Querying BSCs Current Alarms. 2. Enter Topology Management, right-click the NE to be checked in Physical View, and click NE Management Dynamic Data Management, as shown in Figure 2.
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FIGURE 2 SELECTING DYNAMIC DAT A MANAGEMENT
3. Enter Dynamic Data Management to query the link status in Configuration Resource Tree and to check whether the foreground-background communication link is established successfully. As shown in Figure 3, indicates that the foreground-background link is established successfully. indicates that the foreground-background link establishment is failed.
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FIGURE 3 LINK STATUS QUERY
END OF STEPS
Reference Standard

For link connected with the foreground, its status is OK. The foreground-background communication link succeeds.
Perform the following operations to handle abnormalities. 1. If the foreground-background communication link fails, check cable connection and connectors between the NM server and foreground and ensure that they are normal; check HUB and switch to ensure that they are not powered down and work normally; check the OMP data configurations and version configurations at foreground and background and ensure that they are correct and consistent. 2. Reset the OMP board. 3. Unplug and plug the board to make sure that the board has good contact. If the problem persists, replace the board. 4. Observe the OMP panel indicators to check whether the foreground OMP runs normally.
If the running indicator RUN flashes at 1 Hz and the alarm indicator ALM is OFF, then it indicates that OMP runs normally. If the running indicator RUN is always ON or always OFF, or the alarm indicator ALM is red and ON, then it indicates that OMP runs abnormally. Replace the board in this case.
Querying BSCs Current Alarms

NetNumen M31 client is running normally.
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Connection between the client and server is normal. Fault Management interface is opened.
Operation Guide
Perform the following steps to query BSC current alarms. 1. In the Fault Management tab, click Query View Current Alarms, as shown in Figure 4.
FIGURE 4 QUERYING CURRENT AL ARMS
2. Current Alarm Query Conditions tab appears, as shown in Figure 5.

FIGURE 5 CURRENT AL ARM QUERY CONDITIONS TAB
3. In the Current Alarm Query Conditions tab, the current alarms can be queried in two ways: rapid query and combination query. Also, operations such as modification, deletion and refresh can be performed.
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Rapid query Through rapid query, the alarm information can be queried rapidly, but query conditions are not saved after the query result is displayed. Perform the following steps to implement rapid query. i. In the Current Alarm Query Conditions tab, click in the toolbar, Query Current Alarm dialog box pops up, as shown in Figure 6.
FI G U R E 6 QU E R Y C U R R E NT AL AR M D I AL O G B O X
ii. Select query conditions according to actual requirement, and click OK. The system starts the current alarm query and displays the query result in the View Current Alarms tab, as shown in Figure 7.
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FIGURE 7 CURRENT AL ARM QUERY RESULT
Note: The current alarm query differs from other queries as the query result interface can be refreshed automatically. If Visibility check box is not checked in the Query Current Alarm dialog box, then the query result will not be refreshed automatically, and can not be refreshed manually either.
Combination query In the Current Alarm Query Conditions tab, the query condition can be created and displayed as a list. User can select one or multiple conditions to perform query, and can also modify the query condition. i. In the Current Alarm Query Conditions tab, click in the toolbar, Current Alarm Query Condition dialog box pops up, as shown in Figure 8.
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FIGURE 8 CURRENT AL ARM QUERY CONDITION DIALOG BOX
ii. In the Current Alarm Query Condition dialog box, enter Name and Description, select query conditions in Selection area, and click OK. iii. The set query condition appears in the Current Alarm Query Conditions tab, as shown in Figure 9.
FIGURE 9 CREATED CURRENT AL ARM QUERY CONDITIONS
iv. Select and right-click on one or multiple query conditions, and click Execute on the pop-up menu or click the toolbar, as shown in Figure 10. in
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FIGURE 10 COMBINATION QUERY OF CURRENT AL ARMS
v. The system performs query according to selected conditions, and displays the query result in the form of list in View Current Alarms tab, as shown in Figure 11.
FIGURE 11 COMBINATION QUERY RESULT OF CURRENT AL ARMS
END OF STEPS
Perform the following operations to handle abnormalities. 1. In the View Current Alarms tab, double-click an alarm or right-click an alarm, and click Details in the pop-up menu, as shown in Figure 12.
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FIGURE 12 SELECTING DETAILS MENU ITEM FOR CURRENT AL ARM
2. In the Details dialog box, select the Details tab to view detailed information of the alarm, as shown in Figure 13. User can click buttons on the right (Pre, Next, Acknowledge, Unacknowledge, Clear, Forward, Comment) to perform corresponding operations. In the Maintenance Suggestion tab, user can customize the maintenance suggestion and save it.
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FIGURE 13 DETAILS OF CURRENT AL ARM
Note: As shown in Figure 12, users can also right-click an alarm in the query result of current alarms and click Acknowledge, Unacknowledge, Clear, Forward in the pop-up menu to perform corresponding operations.
Querying BSCs Past 24-Hour History Alarms


NetNumen M31 client is running normally. Connection between the client and server is normal. The Fault Management interface is opened.
Background Knowledge
The newly-generated alarm information exists in the form of current alarm. If user performs the clearing operation, the current alarm becomes history alarm.
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Operation Guide
Perform the following steps to query the past 24-hour history alarms of BSC. 1. In the Fault Management tab, select Query View History Alarms, as shown in Figure 14
FIGURE 14 SELECTING VIEW HISTORY ALARMS
2. History Alarm Query Conditions tab appears, as shown in Figure 15.

FIGURE 15 HISTORY AL ARM QUERY CONDITIONS TAB
3. In the History Alarm Query Conditions tab, the history alarms can be queried in two ways: rapid query and combination query. Also, operations such as modification, deletion and refresh can be performed.
Rapid query Through rapid query, the alarm information can be queried rapidly, but query conditions are not saved after the query result is displayed. Perform the following steps to implement rapid query.
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i.
In the History Alarm Query Conditions tab, click in the toolbar, Query History Alarm dialog box pops up, as shown in Figure 16.
FI G U R E 1 6 QU E R Y H I S T OR Y AL AR M D I AL O G B O X
ii. In the Query History Alarm dialog box, select Happen Time. Time options appear on the right, as shown in Figure 17.
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FIGURE 17 TIME OPTIONS FOR HISTORY ALARMS
iii. Select By Relative Time, enter 1 in the Latest spin box or click until 1 appears in the spin box, as shown in Figure 18.
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FIGURE 18 SETTING HAPPEN TIME OF HISTORY AL ARM
Note: As shown in Figure 18, users can also select By Time Range and set Begin Time and End Time. By default, the duration between Begin Time and End Time is the past 24 hours.
iv. In the Query History Alarm dialog box, after setting Happen Time, click OK. The system starts query and displays the query result as a list in the View History Alarms tab, as shown in Figure 19.
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FIGURE 19 QUERY RESULT OF HISTORY ALARMS
Combination query In the History Alarm Query Conditions tab, the query condition can be created and displayed as a list. User can select one or multiple conditions to perform query, and can also modify the query condition. i. In the History Alarm Query Conditions tab, click in the toolbar, History Alarm Query Condition dialog box pops up, as shown in Figure 20.
24
FIGURE 20 HISTORY AL ARM QUERY CONDITION DIALOG BOX
ii. In the History Alarm Query Condition dialog box, enter Name and Description, select query conditions in Selection area (set Happen Time to be the past 24 hours), and click OK. iii. The set query condition appears in the History Alarm Query Conditions tab, as shown in Figure 21.
FIGURE 21 CREATED HISTORY AL ARM QUERY CONDITIONS
iv. Select and right-click on one or multiple query conditions, and click Execute in the pop-up menu or click toolbar, as shown in Figure 22. in the
25
FIGURE 22 COMBINATION QUERY OF HISTORY AL ARMS
v. The system performs query according to selected conditions and displays the query result as a list in View History Alarms: query1 tab, as shown in Figure 23.
FI G U R E 2 3 C O M BI N AT I O N QU E R Y R E S UL T O F H I ST O RY AL AR M S
END OF STEPS
Perform the following operations to handle abnormalities. 1. In the View History Alarms: query1 tab, double-click an alarm or right-click an alarm, and click Details in the pop-up menu, as shown in Figure 24.
26
FIGURE 24 SELECTING DETAILS MENU ITEM FOR HISTORY AL ARM
2. In the Details dialog box, select the Details tab to view detailed information of the alarm, as shown in Figure 25. User can click buttons on the right (Pre, Next) to perform corresponding operations. In the Maintenance Suggestion tab, user can customize the maintenance suggestion and save it.
FIGURE 25 DETAILS OF HISTORY AL ARM
27
Querying BSCs Past 24-Hour Notifications


NetNumen M31 client is running normally. Connection between the client and the server is normal. Fault Management interface is opened. steps to query the past 24-hour
Operation Guide
Perform the following notifications of BSC.
1. In the Fault Management tab, select Query View Notifications, as shown in Figure 26.
FIGURE 26 SELECTING VIEW NOTIFICATIONS
2. Notification Query Conditions tab appears, as shown in Figure 27.

FIGURE 27 NOTIFICATION QUERY CONDITIONS TAB
28
3. In the Notification Query Conditions tab, the notifications can be queried in two ways: rapid query and combination query. Also, operations such as modification, deletion and refresh can be performed.
Rapid query Through rapid query, the notification information can be queried rapidly, but query conditions are not saved after the query result is displayed. Perform the following steps to implement rapid query. i. In the Notification Query Conditions tab, click in the toolbar, Query Notification dialog box pops up, as shown in Figure 28.
FIGURE 28 QUERY NOTIFICATION DIALOG BOX
ii. In the Query Notification dialog box, select Happen Time check box. Time options appear on the right, as shown in Figure 29.
29
FIGURE 29 TIME OPTIONS FOR NOTIFICATIONS
iii. Select By Time Range and set Begin Time and End Time. By default, the duration between Begin Time and End Time is the past 24 hours. Select By Relative Time, until 1 appears enter 1 in the Latest spin box or click in the spin box. iv. In the Query Notification dialog box, after setting Happen Time, click OK. The system starts query and displays the query result as a list in the View Notifications tab, as shown in Figure 30.
30
FIGURE 30 QUERY RESULT OF NOTIFICATIONS
Combination query In the Notification Query Conditions tab, the query condition can be created and displayed as a list. User can select one or multiple conditions to perform query, and can also modify the query condition. i. in In the Notification Query Conditions tab, click the toolbar, Notification Query Condition dialog box pops up, as shown in Figure 31.
31
FIGURE 31 NOTIFICATION QUERY CONDITION DIALOG BOX
ii. In the Notification Query Condition dialog box, enter Name and Description, select query conditions in Selection area (set Happen Time to be the past 24 hours), and click OK. iii. The set query condition appears in the Notification Query Conditions tab, as shown in Figure 32.
FIGURE 32 CREATED HISTORY AL ARM QUERY CONDITIONS
iv. Select and right-click on one or multiple query conditions, and click Execute on the pop-up menu or click the toolbar, as shown in Figure 33. in
32
FIGURE 33 COMBINATION QUERY OF HISTORY AL ARMS
v. The system performs query according to selected conditions and displays the query result as a list in View Notifications: query1 tab, as shown in Figure 34.
FIGURE 34 COMBINATION QUERY RESULT OF NOTIFICATIONS
Perform the following operations to handle abnormalities. 1. In the View Notifications: query1 tab, double-click or right-click a notification, and click Details in the pop-up menu, as shown in Figure 35.
33
FIGURE 35 SELECTING DETAILS MENU ITEM FOR NOTIFICATION
2. In the Details dialog box, select the Details tab to view detailed information of the notification, as shown in Figure 36. User can click buttons on the right (Pre, Next) to perform corresponding operations.
FIGURE 36 DETAILS OF NOTIFICATION
Querying BSC KPI


NetNumen M31 client is running normally. Connection between the client and server is normal.
34
Operation Guide
Perform the following steps to query the Key Performance Index (KPI) of BSC. 1. In the Performance Management tab, click Performance Management Performance Data Query, or click the toolbar, as shown in Figure 37.
FIGURE 37 SELECTING PERFORM ANCE DAT A QUERY
in
Note: Important KPI data are reported to the background NMS from the foreground equipment, users need not change any settings. Six types of KPI values should be especially noticed: call drop rate, congestion rate, availability rate, handover success rate, CPU load, and traffic call drop ratio.
2. Query dialog box pops up, as shown in Figure 38.

FIGURE 38 QUERY DIALOG BOX
35
3. In the Query Index tab of Query dialog box, select BscFunction in Object Type drop down menu, and check CPULoadMeasurement check box, as shown in Figure 39.
FIGURE 39 SELECTING CPULOADME ASUREMENT
4. Set the query time in Query Time tab, set the query object in the Query Object tab, and click OK in the Query dialog box. 5. Click in the toolbar to save the query result.
6. In the Query Index tab of Query dialog box, select CellFunction in Object Type drop down menu, and check KPI Index check box, as shown in Figure 40.
36
FIGURE 40 SELECTING KPI INDEX
7. Set the query time in Query Time tab, set the query object in the Query Object tab, and click OK in the Query dialog box. 8. Click in the toolbar to save the query result.
END OF STEPS
Reference Standard
Table 6 describes referenced KPI values of BSC.

TABLE 6 REFERENCED KPI V ALUES OF BSC
Performance Index SDCCH in congestion rate (%) SDCCH channel in call drop rate (%) TCH in service rate (%) TCH in congestion rate (excluding handover) (%) TCH in congestion rate (including handover) (%) TCH in call drop rate (excluding handover) (%) TCH in call drop rate (including handover) (%) Traffic call drop ratio Handover success rate (%)
Reference Value 1% 0.5% 99% 3% 2% 1% 0.8% 90 95%
37
Performance Index SDCCH in service rate (%) Radio switch rate (%) TCH assign failure rate (%) TCH allocate failure rate (%) Average value of CPU load Peak value of CPU load Dual band handover success rate (%)
Reference Value 99% 97% 2% 10% 80% 90% 95%
Note: The index values in Table 6 are for reference. User can customize KPI indices according to actual network status and requirements.
Analyze KPI values. If a KPI value exceeds the normal range, perform troubleshooting immediately.
Checking A-Interface Status


NetNumen M31 client is running normally. Connection between the client and server is normal. Network element management of relevant NEs is started successfully.
Operation Guide
Perform the following steps to query A-interface status. 1. Enter Topology Management, right-click on the NE to be checked in Physical View, and click NE Management Dynamic Data Management. The BSC Dynamic data management tab is shown in Figure 41.
38
FIGURE 41 BSC DYNAMIC DAT A M AN AGEMENT TAB
2. Select No. 7 Signaling Management tab to query the No. 7 signaling link status. 3. Select A PCM Management tab to query the PCM status. Select A Trunk Management tab to query status of all timeslots. 4. If IP A-interface is adopted, select IP A Management tab to query the user plane sub-unit status. END OF STEPS
Reference Standard
The configured LINK is in the status of being activated or signaling occupation. The configured voice channel is in the status of being occupied or being idle. The user plane sub-unit status is normal.
Perform the following operations to handle abnormalities. 1. BSC self-test i. Judge whether BSC is normal. During A-interface interconnection, if the No. 7 signaling link is disconnected, check BSC and ensure that BSC has no problem.
ii. Check the running status of all boards in BSC and ensure that all indicators are in normal status. iii. According to configuration data, find out PCMs where the No. 7 signaling link is located.
39
iv. Perform self-loop test for these PCMs, and observe the status of SPB/SPB2 and DTB indicators. After the self-loop test is performed, if the E1 indicator on SPB/SPB2 and DTB flashes rapidly, it indicates that no problem exists inside BSC; otherwise, it indicates that some problem exists inside BSC. 2. BSC internal problem troubleshooting i. Data problem The probability of data configuration error is low. The configuration should be performed very carefully. ii. Hardware problem These problems include board problems and internal cable connection problems. Some common fault symptoms are: board fault, E1 line position being inconsistent with the configured serial number, etc. For No. 7 signaling fault, check the boards where No. 7 signaling passes through, unplug and plug these boards one by one to locate the fault. 3. If no problem exists inside the BSC, check interconnection data and ensure that they are correct. 4. Check external connections to ensure they are correct. the
Checking Gb Interface Status


Operation Guide
According to whether Gb interface uses IP or E1, the operation steps for checking Gb interface status are divided into two types:
Gb interface uses IP i. In the Dynamic Data Management tab, double-click the BSC Dynamic data management node in the left Configuration Resource Tree. BSC Dynamic data management tab is shown in Figure 41.
ii. Select the IP GB Management tab to query the end node status, NSVC status and dynamic end node status. iii. If Flex Gb interface is adopted, select SGSN Office Management tab to query the SGSN status.
40
Gb interface uses E1 i. In the Dynamic Data Management tab, double-click the BSC Dynamic data management node in the left Configuration Resource Tree. BSC Dynamic data management tab is shown in Figure 41
ii. Select the NSVC Management tab to query the NSVC status. iii. If Flex Gb interface is adopted, select SGSN Office Management tab to query the SGSN status. END OF STEPS
Reference Standard
The configured NSVC is in the status of being occupied or being idle, without congestion or being blocked. At least one SGSNs status is enabled and unblocked. The cell has no congestion.

Perform the following operations to handle abnormalities. 1. BSC self-test i. Judge whether BSC is normal and ensure that BSC has no problem.
ii. Check the running status of all boards in BSC and ensure that all indicators are in normal status. iii. Perform self-loop test for PCM, and observe the status of SPB/SPB2 indicators. After the self-loop test is performed, if the E1 indicator on SPB/SPB2 flashes rapidly, it indicates that no problem exists inside BSC; otherwise, it indicates that some problem exists inside BSC. 2. BSC internal problem troubleshooting i. Data problem The probability of data configuration error is low. The configuration should be performed very carefully. The correctness of data configuration is checked by comparing ZDB files at the foreground and the background. ii. Hardware problem These problems include board problems and internal cable connection problems. Some common fault symptoms are: board fault, E1 line position being inconsistent with the configured serial number, etc. 3. If no problem exists inside the BSC, check interconnection data and ensure that they are correct. the
41
4. Check external connections to ensure they are correct.
Checking Boards Active/Standby Status


Operation Guide
Perform the following steps to check the boards active/standby status. 1. In the Dynamic Data Management tab, select and doubleclick the rack where the board is located. The rack view appears on the right, as shown in Figure 42.
FIGURE 42 CHECKING BOARDS ACTIVE/STANDBY STATUS
2. Check the color of the board in the rack view. As shown in the Legend tab in Figure 42, green represents that the board is active while blue represents that the board is standby. END OF STEPS
42
For details of the active and standby status of all boards, refer to the Legend tab on the right side of rack view. Perform the following operations to handle abnormalities. 1. Check the active/standby status indicator on the board to ensure that it is consistent with that displayed on the NM interface. 2. If the active/standby status of all boards is unknown, check the foreground-background communication link. For operation details, refer to Checking Foreground-Background Communication Link. 3. If the active/standby status of some boards is unknown, enter Fault Management to view alarm details. For operation details, refer to Querying BSCs Current Alarms.
Querying BSC Operation Log


The operation log of BSC records the BSC operation details, which is often used to locate the fault. Browsing and saving the operation log every day helps to find the abnormality in system running and operation. Perform the following steps to query the operation log of BSC. 1. Enter Topology Management, right-click on the NE to be checked in Physical View, and click Query NE Log Operation Log in the pop-up menu, as shown in Figure 43.
Operation Guide
43
FIGURE 43 ENTERING LOG M AN AGEMENT
2. In the Query Operation Log dialog box, user can set query conditions to perform the query, as shown in Figure 44.
FIGURE 44 QUERY OPERATION LOG DIALOG BOX
44
3. The query result of operation log is shown in Figure 45.

FIGURE 45 OPERATION LOG QUERY RESULT
4. Double-click an operation log to view the operation log details. END OF STEPS
Reference Standard
The operation log does not contain any unknown data configuration operation and resetting operation, and the log information is normal. If the operation log contains data configuration operation, check whether the operation is correct and who performs the operation. If the operation log contains the following maintenance operations, find out the reason why they are included in the log:

Resetting board Board changeover Blocking link Deactivating No. 7 link Disabling signaling point and subsystem Port loopback
45
Checking Alarm Box


NetNumen M31 client is running normally. Connection between the client and server is normal. Fault Management interface is opened.
Operation Guide
Perform the following steps to check the alarm box. 1. In the Fault Management tab, click Setting Alarm Box Setting and check whether the link between the alarm box and the server is established. 2. Query the past 24-hour history alarms of BSC to see whether the alarm box has any alarm. For operation details, refer to Querying BSCs Past 24-Hour History Alarms. 3. Check whether the critical alarm that satisfies the reporting conditions can be correctly sounded and displayed on the alarm box. END OF STEPS
Reference Standard

The RUN indicator on the alarm box flashes regularly. The alarm level indicated by the alarm indicator is consistent with the current alarm level displayed in Fault Management. The suppressed alarm is not displayed on the alarm box.
Perform the following operations to handle abnormalities. 1. If the alarm box has alarm, enter Fault Management at client to check the alarm details. For operation details, refer to Querying BSCs Past 24-Hour History Alarms. 2. Check the cable connection and connectors between the alarm box and NM server and ensure that they are normal. Check whether the HUB and the switch is power-down and ensure that they work normally. 3. Check the alarm box configuration to ensure that the configuration is correct.
46
Chapter
Weekly Maintenance
This chapter covers the following topics:

Cleaning Equipment Checking BSC Clock Status Checking OMP/CMP Querying BSC Alarms Real-Time Statistics Analyzing History Alarms of the Past Week Analyzing Performance Indices Checking Server Running Status Checking Occupied Space of Database at NM Server Configuration Data Backup Virus Protection
Cleaning Equipment
Operation Guide Reference Standard Abnormality Handling In the equipment room, check the equipment and ensure that there is no cobweb or dust. The equipment should be clean and tidy. Clean the equipment in time, especially the dust-proof plug-in box.
Checking BSC Clock Status


47
Operation Guide
Perform the following steps to check BSC clock status. 1. Check the status of CLKG/ICM panel indicators, and make sure that external connections of the CLKG/ICMs rear board are normal. 2. Enter Fault Management to check whether there is any clock alarm. For operation details, refer to Querying BSCs Current Alarms. 3. Check whether the system clock of boards is normal and whether the foreground and background clock data are consistent. END OF STEPS
Reference Standard
ZXG10 iBSC has three types of clock generator boards:

CLKG (CLKG) CLKG (ICM) ICM
Table 7 describes CLKG (CLKG) board panel indicators.

TABLE 7 INDICATORS ON CLKG (CLKG) P ANEL
Name RUN ALM
Color Green Red
Meaning Running indicator Alarm indicator
Description Refer to Table 10. Refer to Table 10. ON: Indicates that the micro switch is turned on; the board is not inserted to the correct position, software version is not downloaded. Flashing at 5 Hz: Indicates the micro switch alarm; during the boards running, the micro switch is turned on and has alarm. Flashing at 1 Hz: Indicates that the board can be extracted; during the boards running, the micro switch is turned on, the board, which is standby or does not use resource, can be extracted. OFF: Indicates that the micro switch is normal.
ENUM
Yellow
Board extraction indicator
ACT
Green
Active/standby indicator
ON: Indicates that the board is active. OFF: Indicates that the board is standby.
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Chapter 3 - Weekly Maintenance
Name
Color
Meaning Catching indicator
Description ON: Indicates that the board is in the catching status (i.e. it has reference), and is not locked. ON: Indicates that the board is in the tracing status (i.e. it has reference), and is locked. ON: Indicates that the board is locked, but then the reference is lost. ON: Indicates that the board is not locked and has no reference, and the board is the status of free running. This indicator is used to indicate the clock reference selected by the CLKG board.
CATCH
Green
TRACE
Green
Tracing indicator Keeping indicator
KEEP
Green
FREE
Green
Free running indicator
2 Mbps1
Green
Reference indicator
ON: Indicates that the selected reference is the first 2 Mbps clock reference transmitted in the form of HDB3 coding, which is provided by BITS equipment. This indicator is used to indicate the clock reference selected by the CLKG board.
2 Mbps2
Green
Reference indicator
ON: Indicates that the selected reference is the second 2 Mbps clock reference transmitted in the form of HDB3 coding, which is provided by BITS equipment. This indicator is used to indicate the clock reference selected by the CLKG board.
2 MHz1
Green
Reference indicator
ON: Indicates that the selected reference is the first 2 MHz clock reference transmitted in the form of TTL difference, which is provided by BITS equipment. This indicator is used to indicate the clock reference selected by the CLKG board.
2 MHz2
Green
Reference indicator
ON: Indicates that the selected reference is the second 2 MHz clock reference transmitted in the form of TTL difference, which is provided by BITS equipment. This indicator is used to indicate the clock reference selected by the CLKG board. ON: Indicates that the selected
8 K1
Green
Reference indicator
49
Name
Color
Meaning
Description reference is the line 8K reference provided by board such as DTB and APBE. This indicator is used to indicate the clock reference selected by the CLKG board. ON: Indicates that the selected reference is the 8K clock reference provided by GPS board. This indicator is used to indicate the clock reference selected by the CLKG board. ON: Indicates that the selected reference is the 8K clock reference provided by UIMU or UIMC. This indicator is used to indicate the clock reference selected by the CLKG board. ON: Indicates that there is no available external reference, and the system is in the status of free oscillating. ON: Indicates the currently selected reference deterioration. ON: Indicates that the reference can be selected manually. OFF: Indicates that the reference can not be selected manually.
8 K2
Green
Reference indicator
8 K3
Green
Reference indicator
NULL
Green
Reference indicator
QUTD
Red
Reference deterioration indicator Allow-manualreferenceselection indicator
MANI
Green
Table 8 describes CLKG (ICM) board panel indicators.

TABLE 8 CLKG (ICM) BOARD P ANEL INDICATORS
Indicator Name RUN ALM
Color Green Red
Meaning Run indicator Alarm indicator
Description Refer to Table 10 Refer to Table 10 ON: Indicates that the micro switch is turned on; the board is not inserted to the correct position, software version is not downloaded. Flashing at 5 Hz: Indicates the
ENUM
Yellow
Board extraction Indicator
50
Indicator Name
Color
Meaning
Description micro switch alarm; during the boards running, the micro switch is turned on and has alarm. Flashing at 1 Hz: Indicates that the board can be extracted; during the boards running, the micro switch is turned on, the board, which is standby or does not use resource, can be extracted. OFF: Indicates that the micro switch is normal.
ACT
Green
Active/ standby indicator
ON: Indicates the board is active OFF: Indicates the board is standby Indicates the clock reference CLKG (ICM) board selects
Bps1
Green
Reference indicator
ON: Indicates CLKG (ICM) selects the first 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form Indicates the clock reference CLKG (ICM) board selects
Bps2
Green
Reference indicator
ON: Indicates CLKG (ICM) selects the second 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form Indicates the clock reference CLKG (ICM) board selects
Hz1
Green
Reference indicator
ON: Indicates CLKG (ICM) selects the first 2 MHz clock reference provided by BITS equipment, which is transmitted in TTL differential form Indicates the clock reference CLKG (ICM) board selects
Hz2
Green
Reference indicator
ON: Indicates CLKG (ICM) selects the second 2 MHz clock reference provided by BITS equipment, which is transmitted in TTL differential form ON: Indicates that the clock reference is a 8 kHz clock reference extracted from line
8K1
Green
Reference indicator
51
Indicator Name
Color
Meaning
Description ON: Indicates that the clock reference is a 8 kHz clock reference provided by external GPS ON: Indicates that the clock reference is a 8 kHz clock reference sent by UIMU/GUIM or UIMC ON: Indicates that the clock reference is a 8 kHz clock reference provided by the boards GPS ON: Indicates that no external reference is available and system is in free oscillating status ON: Indicates the selected reference has deteriorated ON: Indicates that the board is currently in catch status, that is, a reference has been found but has not been locked onto ON: Indicates that the board is currently in trace status, that is, a reference has been found and locked onto ON: Indicates that the reference has been lost after being locked onto ON: Indicates that the board has no reference, and is in free running status ON: Indicates that the reference can be selected manually OFF: Indicates that the reference can not be selected manually
8K2
Green
Reference indicator
8K3
Green
Reference indicator
8K4
Green
Reference indicator
NULL
Green
Reference indicator Reference deterioratio n indicator
QUTD
Red
CATCH
Green
Catch indicator
TRACE
Green
Trace indicator
KEEP
Green
Hold indicator Free indicator
FREE
Green
MANI
Green
Manual selection indicator
Table 9 describes ICM board panel indicators.

TABLE 9 ICM BOARD P ANEL INDICATORS
Indicator Name RUN
Color Green
Meaning Run indicator
Description Refer to Table 10
52
Indicator Name ALM
Color Red
Meaning Alarm indicator
Description Refer to Table 10 ON: Indicates that the micro switch is turned on; the board is not inserted to the correct position, software version is not downloaded. Flashing at 5 Hz: Indicates the micro switch alarm; during the boards running, the micro switch is turned on and has alarm. Flashing at 1 Hz: Indicates that the board can be extracted; during the boards running, the micro switch is turned on, the board, which is standby or does not use resource, can be extracted. OFF: Indicates that the micro switch is normal.
ENUM
Yellow
Board extraction Indicator
ACT
Green
Active/ standby indicator
ON: Indicates the board is active OFF: Indicates the board is standby Indicates the clock reference ICM board selects
Bps1
Green
Reference indicator
ON: Indicates ICM selects the first 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form Indicates the clock reference ICM board selects
Bps2
Green
Reference indicator
ON: Indicates ICM selects the second 2 Mbps clock reference provided by BITS equipment, which is transmitted in HDB3 coding form Indicates the clock reference ICM board selects
Hz1
Green
Reference indicator
ON: Indicates ICM selects the first 2 MHz clock reference provided by BITS equipment, which is transmitted in TTL differential form Indicates the clock reference ICM board selects ON: Indicates ICM selects the second 2 MHz clock reference provided by BITS equipment,
Hz2
Green
Reference indicator
53
Indicator Name
Color
Meaning
Description which is transmitted in TTL differential form
8K1
Green
Reference indicator
ON: Indicates that the clock reference is a 8 kHz clock reference extracted from line ON: Indicates that the clock reference is a 8 kHz clock reference provided by external GPS ON: Indicates that the clock reference is a 8 kHz clock reference sent by GUIM or UIMC ON: indicates that the clock reference is a 8 kHz clock reference provided by the boards GPS ON: Indicates that no external reference is available and system is in free oscillating status ON: Indicates the selected reference has deteriorated ON: Indicates that the board is currently in catch status, that is, a reference has been found but has not been locked onto ON: Indicates that the board is currently in trace status, that is, a reference has been found and locked onto ON: Indicates that the reference has been lost after being locked onto ON: Indicates that the board has no reference, and is in free running status ON: Indicates that the reference can be selected manually OFF: Indicates that the reference can not be selected manually Always ON: Indicates that the system clock is normal Always OFF: Indicates that the 16CHIP Phase Locked
8K2
Green
Reference indicator
8K3
Green
Reference indicator
8K4
Green
Reference indicator
NULL
Green
Reference indicator Reference deterioratio n indicator
QUTD
Red
CATCH
Green
Catch indicator
TRACE
Green
Trace indicator
KEEP
Green
Hold indicator Free indicator
FREE
Green
MANI
Green
Manual selection indicator
SCS
Green
System clock reference indicator
54
Indicator Name
Color
Meaning
Description Loop (PLL) loses lock Flashing very quickly: Indicates that the output 16CHIP signal is abnormal Flashing very slowly: Indicates that the output PP2S signal is abnormal Always ON: Indicates that the circuit clock 12.8 M PLL is locked normally Always OFF: Indicates that the circuit clock 12.8 M PLL loses lock Always ON: Indicates that antenna feeder is normal Always OFF: Indicates that antenna feeder and satellite are normal and being initialized Flashing at 1 Hz (slow): Indicates that antenna feeder is broken Flashing at 2 Hz (fast): Indicates that antenna feeder is normal but can not receive satellite signal Flashing at 0.5 Hz (very slow): Indicates that antenna is short-circuited Flashing at 5 Hz (very fast): Indicates that no message is received during initialization Always OFF (black): GPS single-mode receiver
CCS
Green
Circuit clock reference indicator
ANT
Green
Antenna status indicator
TYP
Green/ Yellow
Mode indicator
Always ON (green): GPS/GONOLASS dual-mode receiver Always ON (yellow): GPS/GONOLASS/Triones timed three-mode receiver
The RUN indicator and ALM indicator are combined to indicate various status of the board. Table 10 describes the meaning of various combinations of RUN and ALM.
55
TABLE 10 MEANINGS OF RUN/ ALM INDICATOR COM BINATIONS
Status Normal running
RUN Status Periodically flashing at 1 Hz Periodically flashing at 5 Hz Periodically flashing at 1 Hz
ALM Status Always OFF
Meaning Normal running
Always OFF
Version being downloaded Version download fails: the boards version is inconsistent with the configuration. RELEASE version indicates that the version download succeeds and the version is being started. Boards self-test failure. Operation support system startup failure. Logical address obtaining failure. Basic process poweron failure or timeout. Core data area initialization. Version and hardware are inconsistent with the configuration. Media plane communication is disconnected. HW is disconnected.
Version download
Periodically flashing at 5 Hz
Always ON
Always OFF
Always OFF Self-test failure Always OFF Fault alarm during the running process Periodically flashing at 5 Hz Periodically flashing at 5 Hz Periodically flashing at 5 Hz Periodically flashing at 5 Hz Periodically flashing at 2 Hz Periodically flashing at 2 Hz Periodically flashing at 1 Hz Periodically flashing at 1 Hz
Periodically flashing at 5 Hz Periodically flashing at 2 Hz Periodically flashing at 5 Hz Periodically flashing at 2 Hz Periodically flashing at 1 Hz Periodically flashing at 0.5 Hz Periodically flashing at 5 Hz Periodically flashing at 2 Hz Periodically flashing at 2 Hz Periodically flashing at 1 Hz
Link break with OMP. Active/standby changeover is being performed.
56
Status
RUN Status Periodically flashing at 1 Hz
ALM Status Always ON
Meaning Hardware clock is lost.
Perform the following operations to handle abnormalities. 1. Check whether the TRACE indicator is ON and decide whether the CLKG/ICM board is in the tracing status. 2. Check the external clock cables of the rear board of CLKG/ICM and ensure that the connection is normal. CLKG/ICM gets the clock from A-interface. Check connections at the clock input interface of the rear board RCKG1 and ensure that they are consistent with the configuration data. Check the connections and connectors and ensure that they are normal. 3. Perform CLKG/ICM active/standby changeover. 4. Replace the other external clock reference or reset the corresponding A-interface PCM. 5. Replace the board.
Checking OMP/CMP

Operation Guide
Perform the following steps to check OMP/CMP. 1. Check whether the link between foreground and background can be established successfully, and check whether the active/standby status of OMP/CMP is normal. 2. Enter Dynamic Data Management and open the BSC rack view. Right-click OMP or CMP and click CPU1 or CPU2 in the pop-up menu, and click Query CPU occupation rate in the pop-up menu. The CPU occupancy is displayed in the Operation Result dialog box. 3. Check whether OMP/CMP has any abnormal alarm. 4. Obtain the equipment printing file to check Exc_Omp.txt file and Exc_pp.txt file are updated. whether
57
i.
Execute the ftp command at OMM to connect OMP. Both the user name and the password are zte, and the specified port is 21.
ii. Execute the cd/DOC0 command to enter the DATA0 directory. iii. Execute the get command to get Exc_Omp.txt file and Exc_pp.txt file. iv. Download the file to OMM server, then use ftp tool (such as CUTEFTP) to transmit the file to client. END OF STEPS
Reference Standard
The link between foreground and background is established successfully. There is no abnormal alarm. It is recommended that CPU occupancy is not larger than 80%. Neither Exc_Omp.txt file nor Exc_pp.txt file has newly added information about abnormal resetting. Perform the following operations to handle abnormalities. 1. If the boards CPU occupancy is too large, check whether there is any traffic peak. If CPU occupancy exceeds 95%, unplug some LAPD boards to reduce the traffic. 2. Enter Fault Management at client to view alarms. For operation details, refer to Querying BSCs Current Alarms. 3. If the boards active/standby status is unknown, check the foreground-background communication link and ensure that the link is normal. Check connections and connectors between the NM server, foreground, and OMP (or CMP), and ensure that they are normal. Check whether the HUB and the switch is power-down, and ensure that they work normally.
4. Check the data and version configuration of OMP (or CMP) at foreground and background, and ensure that the configurations at foreground and background are consistent. 5. Perform OMP or CMP active/standby changeover. 6. Reset OMP or CMP. 7. Unplug and plug OMP or CMP and ensure that the board is plugged in properly. If problem still exists, replace the board.
Querying BSC Alarms Real-Time Statistics

58

NetNumen M31 client is running normally. Connection between the client and server is normal. Fault Management interface is opened.
Operation Guide
Perform the following steps to query the real-time statistics of BSC alarms. 1. Enter Fault Management, right-click the NE to be checked. Select Show current alarms Show all current alarms in the pop-up menu, as shown in Figure 46.
FIGURE 46 SELECTING SHOW ALL CURRENT AL ARMS
2. Click in the toolbar to pop up the Save dialog box, as shown in Figure 47.
59
FI G U R E 4 7 S AV I N G R E AL T I M E S T AT I S T I C S AL AR M
3. In the Save dialog box, select the saving path and click Save, as shown in Figure 47. END OF STEPS
Reference Standard
Real-time alarms of BSC are saved successfully.
Analyzing History Alarms of the Past Week


Operation Guide
Perform the following steps to analyze history alarms of the past week. 1. Enter Fault Management and click Query History Alarm Statistics. 2. Report Management tab appears, as shown in Figure 48.
60
FIGURE 48 REPORT M ANAGEMENT TAB
3. Create a new report template and then double-click the new template, or double-click an existing template. The report parameter input interface pops up, as shown in Figure 49.
FIGURE 49 REPORT P AR AMETER INPUT INTERFACE
4. In the Parameter Input Box Statistics Frequency By Alarm Code dialog box, as shown in Figure 49, select
61
appropriate parameters, set Happen Time to be the past week, and click OK. 5. The statistics result is generated automatically, as shown in Figure 50.
FIGURE 50 AL ARM STATISTICS RESULT
END OF STEPS
Analyze history alarms according to actual requirements.
Analyzing Performance Indices


Operation Guide
Perform the following steps to analyze performance indices. 1. Enter Performance Management, and performance statistics measurement task. establish the
2. Perform the measurement task. There are two types of measurement tasks.
KPI data statistics
62
KPI data are provided by foreground equipment to the background NMS, operation personnel do not have to change any setting.
Performance measurement statistics Check the collected performance measurement data, and terminate unnecessary performance measurement tasks.
3. Implement the performance data query, and the query time is the past week. 4. Export the data. Select appropriate export options and save the performance data query result. END OF STEPS
Reference Standard
KPI data can be reported to background. For details of KPI performance data, refer to ZXG10 iBSC (V6.20) Base Station Controller KPI Reference Manual Performance measurement data can be reported correctly. For details of performance counters, refer to ZXG10 iBSC (V6.20) Performance Counters Manual. The performance statistics result can be generated into report, and all indices in the report are normal.
Check and ensure that the data configuration is correct. Check and ensure that the hardware is not faulty.
Checking Server Running Status


Operation Guide
Perform the following steps to check the server running status. 1. Click View System Management to enter System Management. 2. In the System Management tab, select Self Office:OMC node and click ApplicationServer Server Performance, as shown in Figure 51.
63
FIGURE 51 QUERYING SERVER PERFORM ANCE
3. The server performance query interface pops up, as shown in Figure 52.
FIGURE 52 SERVER PERFORM ANCE QUERY INTERFACE
END OF STEPS
64
Reference Standard
For WINDOWS, the usage of system directory C:\ on the hard disk can not be 100%. For SOLARIS, the usage of directory / and /export/home can not be 100%. For LINUX, the usage of all directories can not be 100%. CPU usage and RAM usage can not be 100% for a long time.

Clear unnecessary files such as log files, redundant backup data, or software.
Checking Occupied Space of Database at NM Server


Operation Guide
Perform the following steps to check the occupied space of database at NM server. 1. Click View System Management to enter System Management. 2. In the System Management tab, log in the database. 3. Select the Oracle node, and click DatabaseServer View Database Resources, as shown in Figure 53.
FIGURE 53 VIEW DAT AB ASE RESOURCES
4. View Database Resources dialog box pops up, as shown in Figure 54.
65
FIGURE 54 VIEW DAT AB ASE RESOURCES DIALOG BOX
5. In View Database Resources dialog box, pay attention to the following table spaces and calculate the percentage of remaining space of each table space:
Table space that begins with MINOS_RNS_PM, such as MINOS_RNS_PM, MINOS_RNS_PM_DAY, and MINOS_RNS_PM_HUR. UEP UEP_CAF_FM Note:

There might be two or more table spaces that have the same name. For each table space, the percentage of remaining space = the remaining space / the allocated space.
END OF STEPS
The percentage of remaining space of each table space can not be lower than 20%. Notify the local ZTE office to expand the database table space.
66
Configuration Data Backup


Operation Guide
Perform the following steps to implement configuration data backup. 1. Enter Configuration Management and log in the database. 2. Perform configuration data backup. Note: Configuration data backup can be performed manually or automatically.
Manual backup i. Click Management Data Management Data Backup, as shown in Figure 55.
FIGURE 55 SELECTING DATA BACKUP
ii. Data Backup dialog box pops up, as shown in Figure 56.
67
FIGURE 56 DAT A B ACKUP DIALOG BOX
iii. Set Storage path and select the Network Element (NE) to backup from the tree in the Select managed elements to backup area, and click OK, as shown in Figure 56. iv. Data Backup Result dialog box pops up, as shown in Figure 57.
FIGURE 57 DAT A B ACKUP RESULT DIALOG BOX
68
Automatic backup By default, the system automatically performs backup for OMM configuration data every day. The backup configuration data is saved in the following path: OMM server/home/gomcr/ums-svr/backup/sysmanager/cm
END OF STEPS
Reference Standard
Configuration data backup is performed successfully.
Virus Scanning

Virus scanning is mainly performed at client. If SBCX adopts WINDOWS/LINUX operating system, virus protection must be implemented. Perform the following steps to implement virus scanning. 1. Make sure that the automatic update function of the antivirus software is enabled, or update the virus library periodically. 2. Make sure to customize the periodical virus-scanning task and real-time virus monitoring task. END OF STEPS
Operation Guide
Reference Standard

The virus library is updated successfully. The periodical virus-scanning task and monitoring task are performed normally. real-time virus
69
70
Chapter
Monthly Maintenance

Checking Board Software Version Checking Clock Synchronization Checking Automatic Backup Clearing Function of Database Updating Operating System Patch Checking Optical Interface Protective Cap
Checking Board Software Version


Operation Guide
Perform the following steps to check software version of the board. 1. Enter Topology Management, right-click on the NE to be checked in Physical View, and click NE Management Software Version Management. 2. In the Software Version Management tab, double-click the BSC rack node in the left Configuration Resource Tree. BSC rack tab appears on the right. Right-click the board of which the software version is to be checked, and click Software version query (BSC) in the pop-up menu, as shown in Figure 58.
71
FIGURE 58 QUERYING SOFTWARE VERSION OF BOARD
3. Appointed Board Running Version Query dialog box pops up, as shown in Figure 59.
FIGURE 59 APPOINTED BOARD RUNNING VERSION QUERY DIALOG BOX
72
Chapter 4 - Monthly Maintenance
4. Double-click the BSC software management node in the left Configuration Resource Tree, and select BSC general software tab on the right to view the information of BSC general software, as shown in Figure 60.
FIGURE 60 BOARD DAT ABASE VERSION INFORM ATION
5. Select the BSC specific software tab to information of some specific software version.
view
the
6. Compare the boards database version information and the boards running version information. Note: The process of checking the site software version and database configuration version is similar to that of BSC. Double-click relevant site rack node and site software management node in the Configuration Resource Tree to view the corresponding information.
END OF STEPS
None Upgrade the software if the following two cases are encountered:
BSCs running software version is inconsistent with the configured software version. The sites running software version is inconsistent with the database configuration information.
73
Checking Clock Synchronization


Operation Guide
Perform the following steps to check whether the clock is synchronized. 1. Check the Clock check setting of each shelf and ensure that the Clock check drop down menu is set to Yes for UIM/GUIM board in each shelf, as shown in Figure 61.
FIGURE 61 SETTING CLOCK CHECK PROPERTY
2. Check A-interface configuration of SPB/SPB2/DTB/SDTB/SDTB2. Check input cables of the clock board and make the external standard clock extracted by SPB/SPB2/DTB/SDTB/SDTB2 reach the clock board. END OF STEPS
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Chapter 4 - Monthly Maintenance
The TRACE indicator on the active CLKG/ICM board panel is ON and green. Perform the following operations to handle abnormalities. 1. Check indicators on the CLKG/ICM board panel to decide the running status of CLKG/ICM. If the FREE indicator is green and ON, it indicates that the board is in free oscillating status and it is required to reset the corresponding A-interface E1 circuit. 2. Check and ensure that the external cable connections of the CLKG/ICMs rear board RCKG1 and RCKG2 are normal. 3. Perform CLKG/ICM active/standby changeover and check the board working status. 4. Replace the CLKG/ICM board if the board is faulty.
Checking Automatic Backup Clearing Function of Database

Operation Guide Perform the following steps to check the automatic backup clearing function of database. 1. Check the configuration management backup files under /home/gomcr/ums-svr/backup/sysmanager/cm at the OMM server and ensure that there is no backlog of files. 2. Check the fault management backup files under /export/home/omc/ums-svr/backup/sysmanager/fm at the server and ensure that there is no backlog of files. 3. Check the performance management backup files under /export/home/omc/ums-svr/backup/sysmanager/pm at the server and ensure that there is no backlog of files. 4. Check the log management backup files under /export/home/omc/ums-svr/backup/sysmanager/log at the server and ensure that there is no backlog of files. 5. Check the performance configuration management backup files under /export/home/omc/umssvr/backup/sysmanager/ueppm at the server and ensure that there is no backlog of files. END OF STEPS
Reference Standard
There is no backlog of backup files.
75
If backup files are not deleted in time, then perform the following operations to delete backup files periodically:
Click DatabaseServer Table Collection Operations, as shown in Figure 53, to set the backup file to be deleted periodically.
Updating Operating System Patch

Background Knowledge The operating system patch upgrade includes:

Upgrading NM servers patch Upgrading NetNumen M31 clients patch
Operation Guide
ZTE Corporation issues technical notice periodically. Upgrade the operating system patch with the aid of local ZTE office.
Checking Optical Interface Protective Cap

Operation Guide Check the idle optical interface of the board and ensure that it has the protective cap.
76
Chapter
Quarterly Maintenance

Checking Power Supply Checking Cable Connections Checking Fan Plug-in Box Working Conditions Checking Anti-Static Wrist Strap Checking Spare Materials and Parts Checking Grounding Conditions Cleaning Air Filter
Checking Power Supply

Operation Guide Perform the following steps to check the power supply: 1. Check and ensure that the AC power of server and client is normal. 2. Check and ensure that the -48 V power supply of rack equipment is normal. 3. Check and ensure that the standby battery (if there is any) is normal. 4. Check the batteries and ensure that there is no leaking liquid, and make sure that the cable connections are reliable. 5. Keep the batteries clean. For long-term storage, charge the battery periodically. END OF STEPS
Reference Standard
The power supply for the server, the client, and BSC rack is normal. There is no power alarm. The power cable is not old. There is no corrosion at the connection point.

77
Checking Cable Connections

Background Knowledge Table 11 describes the types of ZXG10 iBSC cables.
TABLE 11 ZXG10 IBSC CABLE TYPES
Category
Type Clock cable Control-plane interconnection cable
BSC internal cables
User-plane interconnection cable PD485 cable and fan monitoring cable Power supply system cable Grounding system cable Monitoring system cable Transmission system cable
BSC external cables
Power system cable Grounding system cable NM Ethernet cable
Operation Guide
Perform the following steps to check cable connections. 1. Check and ensure that the cable layout (such as power cable, grounding cable, transmission cable, and jumper) is clean and tidy. Make sure that the label is stuck on the cable firmly. 2. Make sure that the cable connections are correct. END OF STEPS
If the cable label falls off, stick the label to the cable in time. The equipment name (ID) and detailed interface position should be marked on the label as: Rack number Shelf number Board number Interface number, or, Equipment name (ID) Interface number.
Checking Fan Plug-in Box Working Condition

Background Knowledge The fan plug-in box monitors and performs automatic rate adjustment, forming a closed wind channel through which wind comes in from the bottom and goes out from the top in the cabinet. The fan plug-in box cools the equipment with wind flow.
78
Chapter 5 - Quarterly Maintenance
Operation Guide
Perform the following steps to check the running conditions of fan plug-in box. 1. Check whether there is any fan plug-in box alarm. 2. Check the running condition of each fan in the fan system and ensure that there is no abnormality such as abnormal sound or the vane touching the cabinet. 3. Clean the fan system periodically. END OF STEPS
Reference Standard
The fan plug-in box has no alarm and all fans work normally.
If abnormality is found in the fan, replace the faulty fan. For operation details, refer to ZXG10 iBSC (V6.20) Base Station Controller Installation Manual.
Checking Anti-Static Wrist Strap

Background Knowledge In dry environment, the static electricity accumulated in human body might cause high-voltage static electricity. If the operator touches the electronic devices with static electricity in the body, the device might be damaged. Wearing the anti-static wrist strap can discharge the static electricity in human body and avoid device damage. Therefore, the operator must wear the anti-static wrist strap before touching the equipment, and holding the board, circuit board, or IC chip. The other end of the anti-static wrist strap must be well grounded. Check the anti-static wrist strap of each rack and make sure that they are installed in correct positions and have good contact.
Operation Guide
Checking Spare Materials and Parts

Operation Guide Perform the following steps to check the spare materials and parts. 1. Check the spare materials and parts with the list of spare materials and parts. 2. For common spare materials and parts, supplement them in time if they are used up. END OF STEPS
79
Reference Standard
The spare materials and parts are sufficient and not damaged.
Checking Grounding Conditions

Operation Guide Perform the following steps to check grounding conditions. 1. Check various grounding cables (PGND, -48 VGND), user grounding-connector-bar connections, and DDF grounding cables, and ensure that they are safe and reliable. 2. Use the grounding resistance tester to grounding resistance and record the value. END OF STEPS measure the
Reference Standard
All connections are safe and reliable, and there is no corrosion at the connection point. The grounding cable is not old. The grounding connector bar has no corrosion. The corrosion protection is performed appropriately. The joint grounding resistance is less than 1 .

Perform the following operations to handle abnormalities. 1. Check the grounding connector bar and ensure that it is normal. 2. Check the grounding cable. If it is old, replace the grounding cable. 3. Check the connector. If it has corrosion, remove the corrosion. If the corrosion is critical, replace the relevant part. 4. Measure the joint grounding resistance and ensure that it is less than 1 .
Cleaning Air Filter

Background Knowledge The air filter must be cleaned periodically, usually once a month or once a quarter, according to the equipment room environment conditions. There are two types of air filters:
80
Chapter 5 - Quarterly Maintenance
The air filter which is added to the air intake at the rack bottom: it uses ABS plastic as the frame, with nylon net inside. The air filter is flexible. The door air filter: it uses metal as the frame, with polyurethane second foaming plastic inside.
Both types of air filters can be reused after cleaning, and are easy for installation and disassembling. Operation Guide Perform the following steps to clean the air filter. 1. Remove the fixing screws of the dust-proof plug-in box on the rack and then pull the dust-proof plug-in box out of the rack, as shown in Figure 62.
FIGURE 62 PULLING DUST-PROOF PLUG-IN BOX OUT OF RACK
2. Disassemble the dust-proof plug-in box and take out the air filter. 3. Clean the air filter with lukewarm water (less than 40 C) and dry it. 4. Install the air filter into the dust-proof plug-in box.
Note: The air filter installation is the reverse of the process of taking the air filter out. The air filter must be dried before being installed into the dustproof plug-in box.
5. Install the dust-proof plug-in box into the rack.
81
Note: The dust-proof plug-in box installation is the reverse of the process of taking the dust-proof plug-in box out.
6. For the door air filter, the cleaning process is similar to that of the air filter inside the dust-proof plug-in box. END OF STEPS
82
Chapter
Routine Maintenance Data Records

This chapter gives routine maintenance data records, including the following topics:

Daily Maintenance Record Weekly Maintenance Record Monthly Maintenance Record Quarterly Maintenance Record Replacement Record
Daily Maintenance Record

Table 12 shows the daily maintenance record form.
TABLE 12 DAILY MAINTENANCE RECORD
Maintenance date: ______(Day)______(Month)______(Year) Maintenance period: From ___ to ___ Equipment Name Category Environment check Check Item Environment alarm of the equipment room Temperature in the equipment room Humidity in the equipment room Equipment Number Check Result Normal Abnormal Normal Abnormal Normal Abnormal Remarks Duty shifted from: Duty shifted to:
83
Maintenance date: ______(Day)______(Month)______(Year) Burglarproof-net, doors, and windows of the equipment room Cabinet door Cleanness of the equipment room Board indicator status Communication link between foreground and background Current alarms of BSC The past 24-hour history alarms of BSC BSC running status check The past 24-hour notifications of BSC KPIs of BSC A-interface status Gb interface status Board active/standby status BSCs operation log iBSC alarm record 1 2 3 Index name Index value Index reference value Remarks Alarm content Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal
Number of current alarms: Number of history alarms: Number of notifications: Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Alarm end time Remarks
Alarm occurrence time
84
Chapter 6 - Routine Maintenance Data Records
Maintenance date: ______(Day)______(Month)______(Year) Work shift content:
Monitor review:
Weekly Maintenance Record

Table 13 shows the weekly maintenance record form.
TABLE 13 WEEKLY M AINTENANCE RECORD
Maintenance date: ______(Time)______(Day)____ __(Month)______(Year) Equipment Name Category Environment check Check Item Equipment cleaning is completed BSCs clock status BSC running status check OMP/CMP status Real-time alarm statistics One-week alarm statistics Virus protection Server running status Occupied space of database at NM server Configuration data backup Client maintenan ce Virus protection
Maintenance Personnel: Equipment Number Check Result Normal Abnormal Normal Abnormal Normal Abnormal Remarks
Number of current alarms: Number of history alarms: Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal
NM server maintenan ce
85
Maintenance date: ______(Time)______(Day)____ __(Month)______(Year) KPI data statistics Performan ce statistics Performance measurement statistics Generating weekly performance report Other check iBSC alarm record 1 2 3 4 Oneweek alarm records 1 2 3 4 Monitor review: Alarm content Alarm occurrence time Updating virus library at client Alarm content Alarm occurrence time
Maintenance Personnel: Normal Abnormal Normal Abnormal Normal Abnormal Yes No Alarm end time Remarks
Alarm end time
Remarks
Monthly Maintenance Record

Table 14 shows the monthly maintenance record form.
86
TABLE 14 MONTHLY M AINTENANCE RECORD
Maintenance date: ______(Time)______( Day)______(Month)__ ____(Year) Check Item Boards software version Foreground-background clock consistency Automatic backup clearing function of database Updating operating system patch Protective cap of boards optical interface Modification record
Maintenance Personnel:
Check Result Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal
Remarks
Modification reason
Approved by
Remaining problems:
Monitor review:
87
Quarterly Maintenance Record

Table 15 shows the Quarterly maintenance record form.
TABLE 15 QUARTERLY M AINTENANCE RECORD
Maintenance date: ______(Time)______( Day)______(Month)__ ____(Year) Check Item Power supply Cable connections Running conditions of fan plug-in box Anti-static wrist strap Spare materials and parts Grounding conditions Cleaning air filter Modification record
Check Result Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal Normal Abnormal
Remarks
Modification reason
Approved by
Remaining problems:
88
Maintenance date: ______(Time)______( Day)______(Month)__ ____(Year) Monitor review:
Replacement Record
Table 16 shows the replacement record form.
TABLE 16 REPLACEMENT RECORD
Equipment Name
Equipment Number
Board Old New Replacement Replacement Replaced Slot Remarks Name Version Version Reason Date by
89
Equipment Name
Equipment Number
90
Appendix
Abbreviations
Abbreviations A APB B BPSN BUSN BCTC C CHUB CLKG CMP D DTB G GLI M MNIC MONB MPB O OMP P PWRD PSN R RCHB RCKG2 Rear Board of CHB Rear Board 2 of CLKG POWER Distributor Packet Switch Network Operation Main Processor Multi-service Network Interface Card MONITOR BOARD Main Process Board GE Line Interface Digital Trunk Board Control HUB CLOCK Generator Control Main Processor Backplane of Packet Switch Network Backplane of Universal Switch Network Backplane of Control Center ATM Process Board Full name
91
Abbreviations RDTB RPB RPSN RSPB RTOS RUIM S SDHB SDTB SPB SMP T TSNB U UIM V VTC VTCD W WPB
Full name Rear Board of DTB Router Protocol Process Board Rear Board of PSN Rear Board of SPB Real Time Operating System Rear Board of UIM
SDH Board Sonet Digital Trunk Board Signaling Process Board Signal Main Processor
TDM Switch Network Board
Universal Interface Module
Voice Transcoder Card Voice Transcoder CardDSP
Wireless Protocol Process Board
92
Appendix
Figures
Figure 1 Front Panel of Power Distribution Plug-in Box...........6 Figure 2 Selecting Dynamic Data Management ................... 11 Figure 3 Link Status Query.............................................. 12 Figure 4 Querying Current Alarms .................................... 13 Figure 5 Current Alarm Query Conditions Tab .................... 13 Figure 6 Query Current Alarm Dialog Box .......................... 14 Figure 7 Current Alarm Query Result ................................ 15 Figure 8 Current Alarm Query Condition Dialog Box ............ 16 Figure 9 Created Current Alarm Query Conditions............... 16 Figure 10 Combination Query of Current Alarms................. 17 Figure 11 Combination Query Result of Current Alarms ....... 17 Figure 12 Selecting Details Menu Item for Current Alarm ..... 18 Figure 13 Details of Current Alarm ................................... 19 Figure 14 Selecting View History Alarms............................ 20 Figure 15 History Alarm Query Conditions Tab ................... 20 Figure 16 Query History Alarm Dialog Box ......................... 21 Figure 17 Time Options for History Alarms......................... 22 Figure 18 Setting Happen Time of History Alarm ................ 23 Figure 19 Query Result of History Alarms .......................... 24 Figure 20 History Alarm Query Condition Dialog Box ........... 25 Figure 21 Created History Alarm Query Conditions.............. 25 Figure 22 Combination Query of History Alarms ................. 26 Figure 23 Combination Query Result of History Alarms ........ 26 Figure 24 Selecting Details Menu Item for History Alarm ..... 27 Figure 25 Details of History Alarm .................................... 27 Figure 26 Selecting View Notifications ............................... 28
93
Figure 27 Notification Query Conditions Tab....................... 28 Figure 28 Query Notification Dialog Box ............................ 29 Figure 29 Time Options for Notifications ............................ 30 Figure 30 Query Result of Notifications ............................. 31 Figure 31 Notification Query Condition Dialog Box .............. 32 Figure 32 Created History Alarm Query Conditions.............. 32 Figure 33 Combination Query of History Alarms ................. 33 Figure 34 Combination Query Result of Notifications ........... 33 Figure 35 Selecting Details Menu Item for Notification......... 34 Figure 36 Details of Notification ....................................... 34 Figure 37 Selecting Performance Data Query ..................... 35 Figure 38 Query Dialog Box............................................. 35 Figure 39 Selecting CPULoadMeasurement ........................ 36 Figure 40 Selecting KPI Index.......................................... 37 Figure 41 BSC Dynamic Data Management Tab .................. 39 Figure 42 Checking Boards Active/Standby Status ............. 42 Figure 43 Entering Log Management................................. 44 Figure 44 Query Operation Log Dialog Box ........................ 44 Figure 45 Operation Log Query Result............................... 45 Figure 46 Selecting Show All Current Alarms ..................... 59 Figure 47 Saving Realtime Statistics Alarm ........................ 60 Figure 48 Report Management Tab ................................... 61 Figure 49 Report Parameter Input Interface....................... 61 Figure 50 Alarm Statistics Result...................................... 62 Figure 51 Querying Server Performance ............................ 64 Figure 52 Server Performance Query Interface................... 64 Figure 53 View Database Resources ................................. 65 Figure 54 View Database Resources Dialog Box.................. 66 Figure 55 Selecting Data Backup...................................... 67 Figure 56 Data Backup Dialog Box.................................... 68 Figure 57 Data Backup Result Dialog Box .......................... 68 Figure 58 Querying Software Version of Board ................... 72 Figure 59 Appointed Board Running Version Query Dialog Box ..................................................................................... 72 Figure 60 Board Database Version Information .................. 73 Figure 61 Setting Clock Check Property............................. 74 Figure 62 Pulling Dust-Proof Plug-in Box out of Rack ........... 81
94
Tables
Table 1 Manual Summary ..................................................i Table 2 - Typographical Conventions .................................... iii Table 3 - Mouse Operation Conventions ................................ iv Table 4 Usage Explanation of the Hazardous Substances in ZXG10 iBSC (V6.20) ........................................................... v Table 5 Indicators on Power Distribution Plug-in Box.............6 Table 6 Referenced KPI Values of BSC .............................. 37 Table 7 Indicators on CLKG (CLKG) Panel .......................... 48 Table 8 CLKG (ICM) Board Panel Indicators ....................... 50 Table 9 ICM Board Panel Indicators .................................. 52 Table 10 Meanings of RUN/ALM Indicator Combinations....... 56 Table 11 ZXG10 iBSC Cable Types.................................... 78 Table 12 Daily Maintenance Record .................................. 83 Table 13 Weekly Maintenance Record ............................... 85 Table 14 Monthly Maintenance Record .............................. 87 Table 15 Quarterly Maintenance Record ............................ 88 Table 16 Replacement Record.......................................... 89
95
96
Index
active/standby status .......... 42 A-Interface Status............... 38 air filter ............................. 80 Alarm Box .......................... 46 anti-static wrist strap....... 3, 79 anti-virus software ................3 automatic backup clearing function ......................... 75 burglarproof-net ...................8 cable connections................ 78 call drop rate...................... 35 CLKG.................48, 50, 52, 75 Clock Status ....................... 47 Clock Synchronization.......... 74 common tools.......................4 congestion rate................... 35 CPU load............................ 35 current alarms .................... 13 Daily Maintenance .............. i, 5 Daily Maintenance Record .... 83 data backup ....................... 67 dust-proof plug-in box ......... 81 fan plug-in box ................... 78 Gb Interface Status ............. 40 handover success rate ......... 35 history alarms .............. 20, 60 History Alarms .................... 19 humidity ..............................8 KPI ............................. 35, 62 Monthly Maintenance ....... ii, 71 Monthly Maintenance Record. 86 NetNumen M31......................i Notifications ....................... 28 NSVC ................................ 41 OMP/CMP .......................... 57 operating system patch ....... 76 Operation Log .................... 43 PCM .................................. 39 performance measurement .. 62 power distribution plug-in box 5 power supply ..................... 77 Precautions .......................... 3 primary power supply ............ 3 protective cap .................... 76 PWRD ................................. 5 PWRDB ............................... 5 Quarterly Maintenance......ii, 77 Quarterly Maintenance Record .................................... 88 RCKG1 .............................. 57 Real-time alarms ................ 60 Replacement Record............ 89 report template .................. 60 Routine Maintenance Data Records ......................... 83 service rate........................ 35 signaling tracing ................... 4 software version ................. 71 spare materials and parts .... 79 Summary ............................. i temperature......................... 7 traffic call drop ratio............ 35 virus library ....................... 69 Weekly Maintenance......... i, 47 Weekly Maintenance Record . 85 ZXG10 iBSC .....................v, vi
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ZXG10 iBSC

Base Station Controller

Maintenance Manual (Routine Maintenance)

ZTE CORPORATION Values Your Comments & Suggestions!

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Declaration of RoHS Compliance..................................... v Chapter 1.......................................................................... 1 Overview .......................................................................... 1

Chapter 2.......................................................................... 5 Daily Maintenance............................................................ 5

BSC Running Status Check ...............................................9

Chapter 3........................................................................ 47 Weekly Maintenance...................................................... 47

Chapter 4........................................................................ 71 Monthly Maintenance..................................................... 71

Chapter 5........................................................................ 77 Quarterly Maintenance .................................................. 77

Routine Maintenance Data Records .............................. 83

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About this Manual

Prerequisite Skill and Knowledge

What is in This Manual

Section Chapter 1, Overview Chapter 2, Daily Maintenance Chapter 3, Weekly Maintenance

Confidential and Proprietary Information of ZTE CORPORATION

Confidential and Proprietary Information of ZTE CORPORATION

About this Manual

Typeface Italics Quotes Bold

CAPS Constant width [] {} |

Confidential and Proprietary Information of ZTE CORPORATION

Mouse Operation Conventions

TABLE 3 - MOUSE OPERATION CONVENTIONS

Typeface Click Double-click Right-click Drag

How to Get in Touch

Confidential and Proprietary Information of ZTE CORPORATION

Declaration of RoHS Compliance

Confidential and Proprietary Information of ZTE CORPORATION

Confidential and Proprietary Information of ZTE CORPORATION

For daily maintenance, the following items are involved:

Confidential and Proprietary Information of ZTE CORPORATION

BSC running status check

For weekly maintenance, the following items are involved:

For monthly maintenance, the following items are involved:

For quarterly maintenance, the following items are involved:

Confidential and Proprietary Information of ZTE CORPORATION

Checking grounding conditions Cleaning the air filter

Confidential and Proprietary Information of ZTE CORPORATION

Confidential and Proprietary Information of ZTE CORPORATION

Equipment Room Environment Check BSC Running Status Check

Equipment Room Environment Check

Checking Equipment Room Environment Alarms

Confidential and Proprietary Information of ZTE CORPORATION

ON OFF -48V(I) -48V(II)

RUN -48V(I) -48V(II) FAN

HOT SMOKE DOOR ARRESTER

Meaning Running indicator

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 2 - Daily Maintenance

Fan alarm indicator

Different handling methods are applied to different alarms.

Checking Equipment Room Temperature

Long-term working temperature: 0 C ~ 40 C

Confidential and Proprietary Information of ZTE CORPORATION

Short-term working temperature: -5 C ~ 45 C Note:

Checking Equipment Room Humidity

Checking Equipment Room Burglarproof-Net, Doors and Windows

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 2 - Daily Maintenance

Checking Cabinet Doors