New Era University

College of Engineering and Technology Department of Industrial Engineering

IE 573- Supply Chain Management

CASE STUDY

Submitted by: Cruz, Glescy Anne P. De La Torre, Irene V.

Submitted to: Engr. Marissa Taguba

Introduction Isport BOTAK is a trademark owned and created by CEJOGUA (CSC), a company founded in 1982 and incorporated in 1987. Its roots can be traced from the Guarin garments manufacturing business formed in the 1950s. From a simple custom tailor shop it grew to become one of the largest garment maker in the country pioneering in quality knitted shirt and pants. Today, with over 40 years of experience in manufacturing garments, CSC is one company dedicated to producing top quality made-to-order sportswear and athletic uniforms for professional and amateur sportsmen. The brand Isport BOTAK is the premier trademark of CSC specially created to outfit serious sportsmen and athletes. BOTAK Competition Wear explicitly meets the exacting needs of the sporting people.

Logistics Process Based on their Logistics Process they have two types of customers which are foreign and local. They use Turner Network Television (TNT), DHL and United Parcel Service (UPS) to distribute their products to foreign customers. The transit time to the USA is about 4 days. For local customers they use LBC and GRS. For the customers in the Philippines, they deliver to the once on the way to the farthest. When they deliver to the provinces sometimes they will commute, but usually they will have it delivered on the provincial buses.

Statement of the problem The problems that the company usually faces are traffic, accidents and late arrival of raw materials. Their usual problem when delivering in other countries is they do not make it in time for the 7:00 pm cut-off. Evaluation of Alternatives 1. They need to properly communicate with the customers to ensure that are delivered on time 2. All the products should be ready the week before the delivery. 3. They should be on time when delivering products to other countries. 4. If for example they cannot deliver the product on time they should contact the customers. 5. Provide a promodel to find the number of products that arrive on time.

SWOT Analysis Strengths 1. Having of foreign and local types of customers. 2. One of the largest garment maker in the country pioneering in quality knitted shirt and pants. 3. They have proper communication to the customers. Weaknesses 1. Sometimes delay of product distribution. 2. Sometimes late arrivals of raw materials. 3. Delivery on provincial buses indicates that they do not have the ability to deliver it themselves. Opportunities Customers from around the world are interested in their products. Threat Delivery on provincial buses may result in the product being lost or stolen.

Why- Why Analysis Why does the company experience delays? Why? Because of traffic, accidents and late arrival of raw materials Why? No proper communications and late orders from suppliers Why? They have rush orders. Why? Customers are interested in their products. Why? Because of good quality of the products.

Conclusion/Recommendation Based on their problems they should communicate better with their customers to avoid late deliveries. They need to have a Time Management and proper planning for the distribution of their products. They need Advanced Planning and Scheduling.

The proponents recommend the evaluation of alternatives # 5. To provide a promodel to find the number of products that arrives on time. Locations

Entities

Processing

Arrivals

Results

Locations

Scheduled Time 1.96 Distribution Time Number of product to be distributed (Capacity) 25 Average Time per Entry Time Spent Distributing Average Content Average # of Products made Maximum Content Maximum # of Products made Utilization Delivery Time Total Entry Products that can be deliver

Entity Activity

Total Exits (200) number of product that can be completed Average Time in Operation Operation Time of the products that will arrived on time. Average Time in Systems number of product to be distributed Average Time in Move Logic Idle Time Average Time Blocked number of product that will not be delivered

Documentation