Settling in Activity Book v1.1 121011

A Settlement Course for the AMEP
Activity Book
SETTLING IN
ii
Settling In
Version 1.1 October 2012
A Settlement Course for the AMEP
ISBN 978-0-7306-5710-1
Commonwealth of Australia 2011
This work is copyright. You may download, display, print and reproduce this
material in unaltered form only (retaining this notice) for your personal,
non-commercial use or use within your organisation. Apart from any use as
permitted under the Copyright Act 1968, all other rights are reserved.
Requests for further authorisation should be directed to the:
Commonwealth Copyright Administration
Copyright Law Branch
Attorney-Generals Department
Robert Garran Offices
National Circuit Barton ACT 2600
Fax: 02 6250 5989
Email: commonwealth.copyright@ag.gov.au
Disclaimer:
While the Department of Immigration and Citizenship and its contributors have
attempted to ensure the material in this book is accurate at the time of
release, the book contains material on a range of matters that are subject to
regular change. No liability for negligence or otherwise is assumed by the
department or its contributors should anyone suffer a loss or damage as a
result of relying on the information provided in this book.
ACKNOWLEDGEMENTS
Produced by the AMEP Flexible Learning Network (AFLN). The AFLN delivers
AMEP/distance/e-learning services on behalf of the Department of Immigration
and Citizenship. The AMEP is a Commonwealth Government program.
For more information about the AMEP, visit
http://www.immi.gov.au/living-in-australia/help-with-english/amep
Images
2011 Photos.com, a division of Getty Images. All rights reserved.
Images from Australian Citizenship Our Common Bond and Our Common Bond
A Course in Australian Citizenship reproduced with permission from the
Department of Immigration and Citizenship.
Images reproduced with permission from AMES.
iii
Introduction iv
Getting started v
Themes 1-3 with activities and sendbacks 1
Answers 161
Congratulations 191
Contents
iv
Welcome to Settling In
The course will help you with some of the basic information you need to settle into your new life in Australia.
The course contains
presentations on 9 settlement themes in English, Arabic, Dari, Mandarin, Tamil and Vietnamese
activities based on the presentations
references to more information in Beginning a Life in Australia.
You will have regular contact with your teacher during the course.
Introduction
Settling In
English Presentation
Mandarin Presentation
Arabic Presentation
Vietnamese Presentation
Dari Presentation
Tamil Presentation
1. Learning English
2. A new life
3. Health
4. Money
5. Housing
6. Transport
7. Education
8. Work
9. Law
v
For each theme:
1. Watch and listen to the presentation in your language, if available, or in English.
2. Read the script in your language, if available, or in English while you listen again.
The key words are in bold.
3. Read more about the theme in Beginning a Life in Australia in your language or in English.
The last slide of each theme tells you where to find the information.
4. Do the activities at your certificate level, Certificate 1 or Certificate 2 and 3.
You can check your answers at the back of the book.
After 3 themes:
5. Complete the sendback pages and send them to your teacher.
6. Talk to your teacher on the telephone.
Now start with Theme 1 Learning English.
Good luck!
Getting started
vi
1
Theme 1: Learning English
In this presentation you will learn more about:
Learning in the Adult Migrant English Program (AMEP)
Learning as an adult
Learning pathways
You will hear about:
Slide 2 The Adult Migrant English Program (AMEP)
Slide 3 Learning in the AMEP
Slide 4 Learning about living in Australia
Slide 5 Learning English
Slide 6 Learning as an adult
Slide 7 Learning activities
Slide 8 Learning on your own
Slide 9 Learning at a distance
Slide 10 Your learning pathway
Slide 11 More information
SETTLING IN THEME 1 Learning English
2
Activity 1
Circle the words in bold in the script.
Activity 2
Write the key words in your language.
Key words in English Your language
migrants
refugees
510 hours
extra hours
Activity 3
Copy the key words in English.
Cover the words.
Write the words.
Check your words.
Key words Copy Write
migrants
refugees
510 hours
extra hours
2. The Adult Migrant English Program (AMEP)
English for migrants and refugees
510 hours
Extra hours
The Adult Migrant English Program or AMEP helps migrants, refugees and humanitarian entrants to improve
their English language and to settle and find work in Australia. The Australian government funds the AMEP.
In the AMEP you can learn English for 510 hours or until you reach a functional or intermediate level of English.
If you have had difficult experiences before coming to Australia, or only a small amount of formal schooling, you
may be able to get extra hours. This applies to refugees and humanitarian entrants only.
Certificate 1
3
Certificate 2 and 3
Activity 1
Choose words from the box to complete each sentence.
1. The AMEP helps _______________, refugees and humanitarian entrants to _______________
their English.
2. The Australian _______________ funds the AMEP.
3. You can learn English until you reach a _______________ or_______________ level of English.
4. _______________ and humanitarian entrants may be able to get extra hours.
Activity 2
Cover the key words.
Write the key words.
Check your words.
You can add other words that you want to learn.
Key words Your language Copy Write
migrants
refugees
510 hours
extra hours
improve
government
functional
intermediate
government
functional
intermediate
Activity 3
Listen to the presentation in English again.
Repeat and practise the key words.
Write in full.
Acronym Words
AMEP
government improve intermediate
Refugees migrants functional
3. Learning in the AMEP
Classes
Distance Learning
Home Tutor
Childcare
There are a number of different ways you can learn in the AMEP. You can attend full or part time classes in the day
or evening.
You can study at home by enrolling in a Distance Learning course. If you study by Distance Learning, a teacher
will support you by phone and by email.
You can also study at home with the help of a Home Tutor who meets with you for an hour a week.
If you have children under school age, your AMEP service provider can arrange free childcare while you are in
class.
4
Activity 1
Activity 2
class
Distance Learning
Home Tutor
childcare
Activity 3
Cover the words.
Write the words.
Check your words.
class
Distance Learning
Home Tutor
childcare
Certificate 1
5
Activity 1
1. You can attend full or ______________ ______________classes in the day or evening.
2. If you study by Distance Learning, a teacher will ______________ you.
3. You can also study at home with the help of a Home ______________.
4. Your AMEP service provider can arrange free ______________ while you are in ______________.
Activity 2
Check your words.
class
Distance Learning
Home Tutor
childcare
part time
support
support
support
support
Activity 3
Certificate 2 and 3
support part time childcare
Tutor class
4. Learning about living in Australia
The settlement course
Help from the teacher
Everyday English
In the AMEP you will learn English and you will also learn about living in Australia. The settlement course that
you are doing now will give you information about beginning a new life in Australia.
In your English course, your AMEP teachers will help you with the information and the English you need for life
in a new country. For example, you will learn how to make appointments, fill in forms and apply for a job.
You will also learn the everyday English you need to talk to other people in Australia.
6
Activity 1
Activity 2
the settlement course
teachers will help you
everyday English
Activity 3
Cover the words.
Write the words.
Check your words.
everyday English
Certificate 1
7
Activity 1
1. The Settlement Course will give you _____________ about beginning a new _____________ in
Australia.
2. Your AMEP teachers will help you with the English you need for life in a new______________.
3. You will learn how to make _____________, fill in forms and ______________ for a job.
4. You will also learn the ____________ ____________ you need to talk to other people in Australia.
Activity 2
Check your words.
everyday English
information
life
country
appointment
apply
support
support
support
Activity 3
Certificate 2 and 3
appointments information apply
everyday English life country
5. Learning English
The Certificates in Spoken and Written English(CSWE)
Settlement information
English skills
In the AMEP you will study for a Certificate in Spoken and Written English or CSWE. If you are beginning to
learn English you will study at Level 1. If you know some English, you will study at Level 2. If you have more
English, you will study at Level 3. There will be regular assessments so the teacher can check what you have learnt.
The English classes teach you the skills you need to improve your English. Most classes also include the
settlement information covered in this Settlement Course. There is information about starting a new life in
Australia, including health, housing, Australian law, education, leisure, community, work, learning English, transport
and money.
As you are learning about settlement in Australia, you will develop skills in speaking, listening, reading and writing
in English.
8
Activity 1
Activity 2
Certificate
settlement information
English skills
Activity 3
Cover the words.
Write the words.
Check your words.
Certificate
English skills
Certificate 1
9
Activity 1
1. In the AMEP you will study for a _______________ in Spoken and Written English.
2. There will be regular ______________ so the teacher can _______________ what you have learnt.
3. The English classes teach you the skills you need to _______________ your English.
4. As you are learning about settlement in Australia, you will _______________ skills in speaking,
listening, reading and writing in English.
Activity 2
Check your words.
Certificate
English skills
assessment
check
improve
develop
support
support
support
Activity 3
Write in full.
Acronym Words
CSWE
Certificate 2 and 3
develop improve check
Certificate assessments
6. Learning as an adult
Life experience
Active learning
AMEP counsellor
As an adult learner you have your life experience, your knowledge and your skills to help you. However, learning
as an adult in an Australian classroom might be different from what you have done before.
In Australia teachers expect adult learners to take an active role in their own learning. This means that teachers
will ask you to participate in class activities and encourage you to ask questions and to give feedback in the class.
Teachers will also help you with your learning plan and give you ideas for how to practise English at every
opportunity.
You can talk to your teacher or to an AMEP counsellor if you have any questions about your learning.
10
Activity 1
Activity 2
life experience
active learning
AMEP counsellor
Activity 3
Cover the words.
Write the words.
Check your words.
life experience
active learning
AMEP counsellor
Certificate 1
11
Activity 1
1. You have your life experience, your ________________ and your skills to help you.
2. Teachers expect _______________ learners to take an ______________ role in their own learning.
3. Teachers will ask you to ________________ in class activities and ________________ you to ask
questions and to give ________________ in the class.
Activity 2
Check your words.
life experience
active learning
AMEP counsellor
knowledge
adult
participate
encourage
feedback
support
support
support
Activity 3
Certificate 2 and 3
active knowledge participate
feedback adult encourage
7. Learning activities
Learning in small groups
CDs, DVDs and computers
Excursions
AMEP English classes are designed to give you as much opportunity as possible to practise the English you need
for everyday life. In class you will often work in pairs or small groups with other students. This gives you more
practice in using English.
You may also use technology to practise the English you are learning with CDs, DVDs and language programs on
the computer.
Teachers may also take you on excursions to important places in the community. You will get information about
these places and practise English with your classmates and the teachers.
Certificate 1
12
Activity 1
Activity 2
small groups
computer
excursion
Activity 3
Cover the words.
Write the words.
Check your words.
small groups
computer
excursion
Certificate 2 and 3
technology practise classmates
community opportunity
13
Activity 1
1. AMEP English classes give you as much __________________ as possible to
__________________ the English you need for everyday life.
2. You may also use __________________ to practise the English you are learning.
3. Teachers may also take you on excursions to important places in the __________________.
4. You will practise English with your __________________ and the teachers.
Activity 2
Check your words.
small groups
computer
excursion
opportunity
practise
technology
community
classmate
support
support
support
Activity 3
8. Learning on your own
Making progress
Watching television
Using the local library
Using a computer
Although the time you have in the AMEP course is limited, there are many extra things you can do at home or in the
community to help you make progress in English. You can keep notes and study what you have learnt. You can
make lists of new words and phrases and practise spelling and memorising them.
You can watch television in English and listen to the pronunciation of English words. You can take opportunities
to practise your English with people you feel comfortable with.
You can use the local library to borrow books, CDs, DVDs and magazines in English.
You can use English language learning programs on the computer. If you dont have a computer, you can use one
at the library.
Certificate 1
14
Activity 1
Activity 2
make progress
watch television
local library
computer
Activity 3
Cover the words.
Write the words.
Check your words.
make progress
watch television
local library
computer
Certificate 2 and 3
spelling programs memorising
pronunciation progress
15
Activity 1
1. There are many extra things you can do at home or in the community to help you make
__________________ in English.
2. You can make lists of new words and phrases and practise __________________ and
__________________ them.
3. You can watch television in English and listen to the __________________ of English words.
4. You can use English language learning __________________ on the computer.
Activity 2
Check your words.
make progress
watch television
local library
computer
progress
spell
memorise
pronunciation
program
support
support
support
Activity 3
9. Learning at a distance
Distance Learning
Teacher support
Home Tutors
If you cannot attend an AMEP English class, you can enrol in the AMEP Distance Learning program with a
Distance Learning teacher. This means that you can study at home with special learning materials.
The teacher will support you by sending you the materials in the mail or you can study on the computer. You will
send back some of your work to the teacher who will check and assess it. The teacher will phone or email you
regularly to talk about your progress.
If you need extra support with your Distance Learning course, you may be able to have a Home Tutor to meet with
you once a week to help you practise your English.
Certificate 1
16
Activity 1
Activity 2
Distance Learning
teacher support
Home Tutor
Activity 3
Cover the words.
Write the words.
Check your words.
Distance Learning
teacher support
Home Tutor
Certificate 2 and 3
check learning materials phone
email practise
17
Activity 1
1. You can study at home with special ________________ ________________.
2. The teacher will ________________ and assess your work.
3. The teacher will ________________ or ________________ you regularly to talk about your
progress.
4. You may be able to have a Home Tutor to help you ________________ your English.
Activity 2
Check your words.
Distance Learning
teacher support
Home Tutor
learning materials
check
phone
email
practise
support
support
support
Activity 3
10. Your learning pathway
AMEP counsellor
Individual Pathway Guide (IPG)
The future
Before you begin your AMEP learning you will talk to an AMEP counsellor. The counsellor will help you make the
best use of your time in the AMEP.
In the AMEP all students have an Individual Pathway Guide or IPG to help them plan their learning in the AMEP
and plan their pathway after the AMEP. The AMEP counsellor will help you fill in your IPG.
Towards the end of your AMEP studies, the counsellor will contact you again to check that you know what to do in
the future and where to go if you want to do more study or get a job.
Certificate 1
18
Activity 1
Activity 2
AMEP counsellor
Individual Pathway Guide
future
Activity 3
Cover the words.
Write the words.
Check your words.
AMEP counsellor
Individual Pathway Guide
future
Certificate 2 and 3
counsellor Pathway fill in
contact plan
19
Activity 1
1. The ____________________ will help you make the best use of your time in the AMEP.
2. All students have an Individual ____________________ Guide or IPG to help them
____________________ their learning in the AMEP.
3. The counsellor will help you ____________________ ____________________ your IPG.
4. The counsellor will ___________________ you again to check that you know what to do in the future.
Activity 2
Check your words.
AMEP counsellor
Individual Pathway
Guide
future
plan
fill in
contact
support
support
support
Activity 3
Write in full.
Acronym Words
IPG
20
11. More information
You can find out more about
the Adult Migrant English Program (AMEP) in the chapter Help with English
in Beginning a Life in Australia.
21
Theme 2: A new life
Australias diversity
Making contact
Settling in
Slide 2 Using your language
Slide 3 Help in your language
Slide 4 Many communities, shared values
Slide 5 Freedom and a fair go
Slide 6 Making contact
Slide 7 Greetings
Slide 8 Communicating
Slide 9 Settling in
Slide 10 Adjusting
Slide 11 Getting started
SETTLING IN THEME 2 A New Life
22
Activity 1
Activity 2
language
radio
television
Migrant Resource Centre
Activity 3
Cover the words.
Write the words.
Check your words.
language
radio
television
Migrant Resource Centre
2. Using your language
Languages in Australia
SBS radio and television
Migrant Resource Centres
Many of the people who live in Australia are migrants or the children of migrants, so there are people here who can
speak your language.
SBS radio and SBS television broadcast programs and the news in many languages.
You can also contact the Migrant Resource Centre in your area and local ethnic organisations for information
and advice on settlement issues in your language.
Certificate 1
23
Activity 1
1. Many of the people who live in Australia are ________________ or the children of migrants.
2. SBS radio and SBS television ________________ programs and ________________
________________ in many languages.
3. You can also contact local ethnic organisations for information and ________________ on
________________ issues in your language.
Activity 2
Check your words.
language
radio
television
Migrant Resource
Centre
migrant
broadcast
the news
settlement
advice
support
support
support
Activity 3
Certificate 2 and 3
broadcast migrants advice
settlement the news
24
Activity 1
Activity 2
Translating and Interpreting Service
interpreter
at the doctor
Activity 3
Cover the words.
Write the words.
Check your words.
Translating and Interpreting Service
interpreter
at the doctor
3. Help in your language
Translating and Interpreting Service (TIS )
Interpreters
At the doctor
If you need help in your language, there is a Translating and Interpreting Service or TIS. The TIS phone
number is 13 1450.
To use a TIS interpreter, ring the number and tell the operator which language you speak. The operator will contact
an interpreter in your language to help you. The interpreter will translate what you say into English and what the
other person says into your language.
Use TIS for important situations where you cannot communicate, for example, at the doctor or at the estate agent.
Certificate 1
25
Activity 1
1. To use a TIS interpreter, ring the number and tell the _____________________ which language you
speak.
2. The interpreter will _____________________ what you say into English.
3. Use TIS for important situations where you cannot _____________________, for example, at the
doctor.
Activity 2
Check your words.
Translating and
Interpreting Service
interpreter
at the doctor
operator
translate
communicate
support
support
support
Activity 3
Write in full.
Acronym Words
TIS
Certificate 2 and 3
translate operator communicate
26
Activity 1
Activity 2
indigenous communities
migrants
values
Activity 3
Cover the words.
Write the words.
Check your words.
indigenous communities
migrants
values
4. Many communities, shared values
Indigenous communities
Migrants
Values
The first communities in Australia were the indigenous Aboriginal and Torres Strait islander people who settled
here at least 40,000 years ago. Indigenous cultures are an important part of Australias national identity.
Australia is a diverse society with people from many different cultures and ethnic backgrounds. Migrants from
many countries around the world have settled here. Australias diverse communities work hard to keep important cul-
tural practices and traditions alive.
Australian values include respect and support for democracy, the law, living in peace, and caring for those in need.
Certificate 1
27
Activity 1
1. Indigenous _____________________ and Torres Strait islander people settled here at least 40,000
years ago.
2. Indigenous cultures are an important part of Australias national _____________________.
3. Australia is a diverse society with people from many different _____________________.
4. Australian values include _____________________ and support for _____________________.
Activity 2
Check your words.
indigenous
communities
migrants
values
Aboriginal
identity
cultures
respect
democracy
support
support
support
Activity 3
Certificate 2 and 3
cultures Aboriginal democracy
respect identity
28
Activity 1
Activity 2
freedom
equality
speech
religion
opportunity
Activity 3
Cover the words.
Write the words.
Check your words.
freedom
equality
speech
religion
opportunity
5. Freedom and a fair go
Freedom and equality
Freedom of speech
Freedom of religion
Equality of opportunity
Freedom and equality are important in Australian society. Australian values include freedom of speech, freedom
of association, freedom of religion, equality of men and women and equality of opportunity.
Freedom of speech means you are free to say or write what you think, privately or publicly, about any topic, as
long as it is within the limits of the law. Freedom of association means you are free to join any legal organisation or
group. Men and women have equal rights under Australian law.
Freedom of religion means you are free to follow any religion you choose, or no religion. There is no official
government religion in Australia.
Equality of opportunity is often called a fair go. It means that everyone should have equal chances and
opportunities in life.
Certificate 1
29
Activity 1
1. Freedom and equality are important in Australian _________________.
2. Freedom of _________________ means you are free to say or write what you think, as long as it is
within the limits of the _________________.
3. There is no official _________________ religion in Australia.
4. Equality of _________________ is often called a fair go.
Activity 2
Check your words.
freedom
equality
speech
religion
opportunity
society
law
government
support
support
support
Activity 3
Certificate 2 and 3
government society speech
opportunity law
30
Activity 1
Activity 2
meeting people
clubs
local council
English class
Activity 3
Cover the words.
Write the words.
Check your words.
meeting people
clubs
local council
English class
6. Making contact
Meeting people
Clubs and local councils
English classes
Meeting people can help you to feel connected and part of your community.
You can meet people from your local community at your childrens school, in community groups or sport clubs, at
local council activities, or in your neighbourhood. You can contact your local council to find out what services
they offer.
You may also want to get to know and talk to people who are not from your culture. In English classes you will
have the opportunity to improve your English and make new friends with people from around the world.
Certificate 1
31
Activity 1
1. Meeting people can help you to feel ____________________ and part of your
____________________.
2. You can meet people from your local community at your childrens school, at local council
____________________, or in your ____________________.
3. You may also want to talk to people who are not from your ____________________.
Activity 2
Check your words.
meeting people
clubs
local council
English class
connected
community
activities
neighbourhood
culture
support
support
support
Activity 3
Certificate 2 and 3
activities connected culture
neighbourhood community
32
Activity 1
Activity 2
smile
shake hands
first name
Activity 3
Cover the words.
Write the words.
Check your words.
smile
shake hands
first name
7. Greetings
Introductions
Shaking hands
Using first names
There are some things that most Australians will do when they meet you. They will probably smile and look you in
the eye.
They may shake hands.
Most Australians call other people by their first name, even at work. However, in some formal situations they may
use each others title and surname.
Certificate 1
33
Activity 1
1. People will probably _____________________ and look you in the eye.
2. Most Australians call other people by their ____________________ _____________________.
3. However, in some _____________________ situations they may use each others
_____________________ and _____________________.
Activity 2
Check your words.
smile
shake hands
first name
formal
title
surname
support
support
support
Activity 3
Certificate 2 and 3
title smile formal
first name surname
34
Activity 1
Activity 2
polite
appointment
express your opinion
Activity 3
Cover the words.
Write the words.
Check your words.
polite
appointment
8. Communicating
Being polite
Appointments
Expressing an opinion
In Australia it is polite in social situations, at school and in the workplace, to say please when asking for
something and thank you when someone helps you or gives you something.
When you have a meeting or an appointment it is important to be on time. If you are going to be late or are unable
to attend, contact the person to let them know. This is important for professional appointments, such as with a
doctor. If you are absent or very late, apologise and give a reason if you can.
It is acceptable to express your opinion in social and work situations. You can also speak up if you dont agree
with someone elses opinion. It helps to do this calmly and politely. You will learn more about
communicating in English in your AMEP course.
Certificate 1
35
Activity 1
1. It is polite in ____________________ situations to say please and thank you.
2. When you have an appointment it is important to be ____________________
____________________.
3. Being on time is important for ____________________ appointments.
4. It is ___________________ to express your __________________ in social and work situations.
Activity 2
Check your words.
polite
appointment
social
on time
professional
acceptable
opinion
support
support
support
Activity 3
Certificate 2 and 3
professional social acceptable
opinion on time
36
Activity 1
Activity 2
community centre
social group
English class
Activity 3
Cover the words.
Write the words.
Check your words.
community centre
social group
English class
9. Settling in
Community centres
Social groups
English classes
As you adjust to Australia, it can help to have contact with people from your own culture. There are many places
where you can meet people from your culture. Community centres and Migrant Resource Centres offer a range of
activities to help people settle into Australia and to meet other people from a similar background.
Your local council can tell you about social groups from your culture that meet in your area. Social groups could
be art and cooking groups, sport and exercise groups, youth groups, womens groups or mens groups.
You can also meet people from your culture in English classes.
Certificate 1
37
Activity 1
1. As you ________________ to Australia, it can help to have contact with people from your own culture.
2. Community centres offer a range of activities to help people ________________ into Australia and to
meet other people from a similar ________________.
3. Your ________________ council can tell you about social groups that meet in your
________________.
Activity 2
Check your words.
community centre
social group
English class
adjust
settle
background
local
area
support
support
support
Activity 3
Certificate 2 and 3
background adjust local
area settle
38
Activity 1
Activity 2
changes
patience
counselling
Activity 3
Cover the words.
Write the words.
Check your words.
changes
patience
counselling
10. Adjusting
Changes
Patience
Counselling
When you go to live in a culture other than your own, you may experience changes in emotions.
At first, you may be excited and happy to be here. Then you will start to understand a few things, but there will still
be many things to worry about. You may feel depressed and tired all the time because everything is just too difficult.
As you settle in and start managing your new life, you may feel more confident. Important things will start to happen,
like improving your English, making new friends and getting a job.
You may not go through all of these stages. It is important to be patient with yourself while you adjust to your new
situation. It takes time, but it will get better with time.
If you need help, there are counselling services available. You can find more about counselling services in the
chapter Where to get help in Beginning a Life in Australia.
Certificate 1
39
Activity 1
1. You may experience changes in __________________.
2. You may feel __________________ and tired all the time.
3. As you settle in and start managing your new life, you may feel more __________________.
4. You may not go through all of these __________________.
Activity 2
Check your words.
changes
patience
counselling
emotion
depressed
confident
stages
support
support
support
Activity 3
Certificate 2 and 3
confident emotions stages
depressed
40
Activity 1
Activity 2
make contact
practise English
get better
Activity 3
Cover the words.
Write the words.
Check your words.
make contact
practise English
get better
11. Getting started
Making contact
Practising English
Getting better
Now, its your turn to make contact, or as we sometimes say, its your call.
The more you practise your English, the better it gets.
Your English will also get better by studying in the AMEP.
Welcome and good luck!
Certificate 1
41
Activity 1
1. Its ______________ ______________ to make contact, or as we sometimes say, its your call.
2. The more you ______________ your English, the better it gets.
3. Your English will also get better by ______________ in the AMEP.
Activity 2
Check your words.
make contact
practise English
get better
your turn
study
support
support
support
Activity 3
Write in full.
Acronym Words
AMEP
Certificate 2 and 3
studying practise your turn
42
settling in Australia in the chapter Where to go for help
TIS in the chapter Help with English
equality and freedom in the chapter Australian society
local government services in the chapter Local government and community services
what to do in social situations in the chapter Australian society
counselling services in the chapter Where to go for help
43
Theme 3: Health
The Australian health system
The main health services available
Slide 2 Seeing a doctor
Slide 3 Emergencies
Slide 4 Medicare
Slide 5 Medication
Slide 6 Community Health Centres
Slide 7 Maternal and Child Health Centres
SETTLING IN THEME 3 Health
44
Activity 1
Activity 2
doctor
appointment
specialist
Activity 3
Cover the words.
Write the words.
Check your words.
doctor
appointment
specialist
2. Seeing a doctor
Doctors
Appointments
Specialists
If you are sick, but it is not an emergency, go to a local doctor. A doctor is also called a GP, which means general
practitioner or sometimes just a family doctor. You can find doctors clinics, which are also called surgeries or
medical centres, in your local area. Often the best way is to ask family, friends or your community centre to
recommend a doctor. You can choose to see any doctor you are comfortable with.
You usually need to make an appointment with a doctor, although at some health clinics or medical centres you
can just wait until a doctor is available. The doctor can use the telephone interpreter service to help you in your
language if you need it.
If you have a special problem or need tests, your doctor will refer you to a specialist.
Certificate 1
45
Activity 1
1. If you are sick, but it is not an __________________, go to a local doctor.
2. You can find doctors clinics, which are also called _________________ or _________________
_________________ in your local area.
3. If you have a special problem or need _________________, your doctor will refer you to a specialist.
Activity 2
Check your words.
doctor
appointment
specialist
emergency
surgery
medical centre
tests
support
support
support
Activity 3
Write in full.
Acronym Words
GP
Certificate 2 and 3
surgeries emergency tests
medical centres
46
Activity 1
Activity 2
emergency
department
ambulance
hospital
cost
Activity 3
Cover the words.
Write the words.
Check your words.
emergency
department
ambulance
hospital
cost
3. Emergencies
Emergency departments
Calling an ambulance
Hospital and ambulance costs
If you are very sick, or have been in an accident, go to the Emergency or Casualty department of your nearest
public hospital, if you can.
If you are too sick, you can call an ambulance. Call 000, or triple zero, and say Ambulance.
If you dont speak English, just say your language and an interpreter will help you. The ambulance will usually take
you to the Emergency or Casualty department at your nearest public hospital. Remember to take your Medicare card
and any medicines you are using with you. You should also take your Pensioner or Health Care Card or private
health insurance card if you have one.
Medicare covers the cost of your hospital treatment in public hospitals. Medicare does not cover the cost of the
ambulance transport. To cover the cost of ambulance transport, you can become a member of an Ambulance
Service.
Certificate 1
47
Activity 1
1. If you are very sick, or have been in an ____________________, go to the Emergency or
____________________ department.
2. The ambulance will usually take you to the Emergency or Casualty department at your nearest
____________________ ____________________.
3. Remember to take your ____________________ ____________________ and any
____________________ you are using with you.
Activity 2
Check your words.
emergency
department
ambulance
hospital
cost
accident
casualty
public hospital
Medicare card
medicine
support
support
support
Activity 3
Certificate 2 and 3
public hospital accident Medicare card
medicines Casualty
48
Activity 1
Activity 2
Medicare card
hospital
bulk-billing
Activity 3
Cover the words.
Write the words.
Check your words.
Medicare card
hospital
bulk-billing
4. Medicare
Medicare cards
Hospitals
Bulk billing
Medicare is a national health insurance scheme for all permanent residents of Australia and some other visa
categories. You need to apply for your Medicare card at a Medicare office. You need to take your Medicare card
when you go to the doctor.
Medicare provides free treatment for public patients in public hospitals. In private hospitals you need to pay for
treatment. Some people have private health insurance to help pay the costs of private treatment.
Some doctors ask you to pay for the treatment. You can then claim some of the payment back from Medicare. If you
have a Health Care Card, you wont have to pay at all. Other doctors will claim the money directly from Medicare.
This is called bulk-billing. There will usually be a sign outside the clinic if bulk billing is available.
Certificate 1
49
Activity 1
1. Medicare is a _____________________ health insurance scheme for all
_____________________ _____________________ of Australia.
2. Medicare provides free _____________________ for public patients in public hospitals.
3. If you have a _____________________ _____________________
_____________________, you wont have to pay at all.
Activity 2
Check your words.
Medicare card
hospital
bulk-billing
national
permanent resident
treatment
Health Care Card
support
support
support
Activity 3
Certificate 2 and 3
treatment national Health Care Card
permanent residents
50
Activity 1
Activity 2
prescription
chemist
pharmacy
instruction
safety
Activity 3
Cover the words.
Write the words.
Check your words.
prescription
chemist
pharmacy
instruction
safety
5. Medication
Prescriptions
Chemists and pharmacies
Instructions
Safety
For some medications, you need to see a doctor to get a prescription. The Australian governments Pharmaceutical
Benefits Scheme, or PBS, provides Australian residents with necessary medicines at reduced prices. The PBS does
not cover all medications.
You need to take the prescription to a chemist or pharmacy, with your Medicare card and your Pensioner or
Health Care Card if you have one.
When taking medication, always follow the instructions on the label and take only the recommended dose. If you
are not sure, ask the chemist or your doctor to explain the instructions.
For your own safety, only take the medication that your doctor prescribed for you. Dont take the medication if the
date has expired. Keep all your medication in a safe place and away from children.
Certificate 1
51
Activity 1
1. The Australian governments Pharmaceutical Benefits Scheme, or PBS, provides Australian residents with
necessary _____________________ at reduced prices.
2. You need to take the _____________________ to a chemist or pharmacy.
3. When taking _____________________, always follow the instructions on the
_____________________.
Activity 2
Check your words.
prescription
chemist
pharmacy
instruction
safety
medicine
medication
label
support
support
support
Activity 3
Write in full.
Acronym Words
PBS
Certificate 2 and 3
prescription medicines medication
label
52
Activity 1
Activity 2
services
ethnic
health workers
counselling
Activity 3
Cover the words.
Write the words.
Check your words.
services
ethnic
health workers
counselling
6. Community Health Centres
Services
Ethnic health workers
Counselling
Community Health Centres offer many different health and welfare services and advice. Some provide dental, eye
care and hearing services. Many offer specialist services for women, for older people and for people with a disability.
They can also help with diet and nutrition. Many of these services are free, but for some you may have to pay a small
fee.
Some Community Health Centres have ethnic health workers to provide information on health and welfare issues
in community languages.
Community Health Centres also offer counselling and assistance with mental health issues.
Certificate 1
53
Activity 1
1. ____________________ ____________________ ____________________ offer many
different health and welfare services and ____________________.
2. Many offer specialist services for people with a ____________________.
3. Ethnic health workers provide information on health and welfare ____________________ in
community languages.
4. They also offer counselling and assistance with ___________________ ____________________
issues.
Activity 2
Check your words.
services
ethnic
health workers
counselling
Community Health
Centres
advice
disability
issues
mental health
support
support
support
Activity 3
Certificate 2 and 3
disability Community Health Centres issues
mental health advice
54
Activity 1
Activity 2
families
children
services
play groups
Activity 3
Cover the words.
Write the words.
Check your words.
families
children
services
play groups
7. Maternal and Child Health Centres
Families with children
Services
Play groups
Maternal and Child Health Centres provide many free services for families with children from birth to school
age.
The services are provided by trained nurses who give health information and advice about child development,
parenting and womens health. They provide immunisation programs, which are recommended for all children. They
can offer counselling if you are feeling depressed, or a referral to another health service. If it is difficult to get to the
Centre, you can ask for a nurse to visit you at home.
The Centres also offer play groups where you can meet other parents and their children.
Certificate 1
55
Activity 1
1. The services are provided by trained __________________ who give health information and advice
about child __________________.
2. They provide __________________ programs which are recommended for all children.
3. They can offer __________________ if you are feeling depressed, or a __________________ to
another health service.
Activity 2
Check your words.
families
children
services
play groups
nurses
development
immunisation
counselling
referral
support
support
support
Activity 3
Certificate 2 and 3
immunisation nurses counselling
referral development
56
8. More information
Medicare
calling an ambulance
medication
Community Health Centres
health services for families with young children
in the chapter The health system in Beginning a Life in Australia.
57
Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
I watched and listened to the presentations n yes n no
I read the scripts in the book n yes n no
I did the activities n yes n no
Now I know more about the themes
1. Learning English n yes n no
2. A new life n yes n no
3. Health n yes n no
Comments:
Turn over and do the activity.
SETTLING IN SENDBACK 1 Certificate 1 Page 1 of 2
Sendback 1 Certificate 1
1. Learning English 2. A new life 3. Health
58
Find and circle the key words.
The first 2 have been done for you.
migrant settlement counsellor
language freedom doctor
community hospital emergency
ambulance
Send this sendback to your teacher.
Your teacher will talk to you on the telephone.
f h m i g r a n t l
f r e e d o m j b c
d o c t o r z d w q
s k l a n g u a g e
c o m m u n i t y n
c o u n s e l l o r
e m e r g e n c y h
a f h o s p i t a l
v a m b u l a n c e
s e t t l e m e n t
59
Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
1. Learning English n yes n no
2. A new life n yes n no
3. Health n yes n no
Comments:
SETTLING IN SENDBACK 1 Certificate 2 and 3 Page 1 of 2
1. Learning English 2. A new life 3. Health
Sendback 1 Certificate 2 and 3
60
Match the 2 parts of the sentences.
Write the correct letter next to the number below.
The first one has been done for you.
Answers: 1.f. , 2. ___ , 3. ___ , 4. ___ , 5.___ , 6.___ , 7. ___ , 8. ___ , 9. ___
Talk to your teacher.
Prepare to discuss your sendback activities, your self assessment and any questions you have.
1. The Adult Migrant English Program
(AMEP) helps you to learn English
2. Learning as an adult is different from learning
as a child
3. An AMEP counsellor will help you plan your
next steps
4. Australia is a diverse country
5. You can make contact with people through
6. Settling in can take time
7. Medicare is a national health scheme
8. The main health services in the Australian
health system are
9. If you are very sick
a. when you finish in the AMEP.
b. your childrens school, clubs, sport, community
groups and local council activities.
c. but gets better with time as you make friends,
learn English and find a job.
d. you can get an ambulance by calling 000.
e. which gives you free treatment in a public
hospital and covers most doctors fees.
f. for settling and finding work in
Australia.
g. doctors clinics, hospitals, pharmacies,
community health centres and maternal and
child health centres.
h. where many different languages are spoken.
i. because you have your adult skills and
knowledge to help you.
61
Theme 4: Money
Social security
Banking
Taxation
Slide 2 Centrelink
Slide 3 Banking services
Slide 4 ATMs
Slide 5 Paying tax
Slide 6 Taxes and services
Slide 7 Contracts
SETTLING IN THEME 4 Money
62
Activity 1
Activity 2
eligibility
payment
Family Assistance
Activity 3
Cover the words.
Write the words.
Check your words.
eligibility
payment
Family Assistance
2. Centrelink
Eligibility
Payments
Family Assistance
Centrelink is a government agency that provides social security payments and services to help people get work and
support them when they are in need. To get a Centrelink payment, you have to meet some eligibility
requirements. These vary according to individual circumstances, such as your visa class or your income and assets.
All information you give to Centrelink must be correct.
There are many types of Centrelink support payments. One type of payment is the Newstart Allowance. This
payment helps while you look for work. To be eligible you must be looking for work or studying full time in a
government approved training course or program. There are also Centrelink support payments for people who have
an illness, injury or disability and for young people and the aged.
The Family Assistance Office provides assistance to eligible families to help with the cost of supporting children.
Certificate 1
63
Activity 1
1. Centrelink is a government agency that provides ___________________ ___________________
payments and services to help people get work and support them when they are in need.
2. To get a Centrelink payment, you have to meet some eligibility ___________________.
3. One type of ____________________ is the Newstart Allowance.
4. The Family Assistance Office provides assistance to ___________________ families.
Activity 2
Check your words.
eligibility
payment
Family Assistance
social security
requirements
eligible
support
support
support
Activity 3
Certificate 2 and 3
payment social security eligible
requirements
64
Activity 1
Activity 2
bank
statement
financial counsellor
Activity 3
Cover the words.
Write the words.
Check your words.
bank
statement
3. Banking services
Banks
Statements
Financial counselling
Banks, credit unions and building societies provide financial services. You should get information on fees and
services from a number of different institutions before you decide where to open an account.
Once you join a banking service, the institution will provide you with a statement showing all your
transactions. Check all statements you receive and ask about your statement if you think it is wrong.
If you get into financial difficulty, you can get a referral to a financial counsellor from your community
centre.
Certificate 1
65
Activity 1
1. Banks, _________________ _________________ and _________________
_________________ provide financial services.
2. Once you join a banking service, the institution will provide you with a _________________ showing
all your _________________.
3. If you get into _________________ difficulty, you can get a referral to a financial counsellor.
Activity 2
Check your words.
bank
statement
credit unions
building societies
transactions
support
support
support
Activity 3
Certificate 2 and 3
statement credit unions transactions
financial building societies
66
Activity 1
Activity 2
Automated Teller Machine
ATM
Personal Identification Number
PIN
bank card
Activity 3
Cover the words.
Write the words.
Check your words.
Automated Teller Machine
ATM
Personal Identification Number
PIN
bank card
4. ATMs
Automated Teller Machines (ATM)
Personal Identification Numbers (PIN)
Bank cards
You can withdraw, deposit or transfer money in person by going into a bank, or by using an Automated Teller
Machine, or ATM, outside the bank. ATMs are an easy way to withdraw, deposit or transfer your money.
Once you join a banking institution, the bank will send you a bank card and a Personal Identification Number,
or PIN, in the mail. You need this to use an ATM. Memorise your PIN and write it somewhere, but not on your card.
Dont give your PIN to others. Your bank can show you how to use your card at an ATM.
You can use your bank card to pay for shopping. You can also pay your bills with your card in person, by
telephone or on the internet. If your card is lost or stolen, report it to the bank immediately.
Certificate 1
67
Activity 1
1. You can_______________, deposit or ________________ money in person by going into a bank.
2. You need your _________________ to use an _________________.
3. You can also pay your _________________ with your card in person, by telephone or on the
___________________.
Activity 2
Check your words.
Automated Teller
Machine
ATM
Personal
Identification Number
PIN
bank card
withdraw
transfer
bills
internet
support
support
support
Activity 3
Write in full.
Acronym Words
ATM
PIN
Certificate 2 and 3
PIN withdraw ATM
bills transfer internet
68
Activity 1
Activity 2
tax
tax file number
tax return form
Activity 3
Cover the words.
Write the words.
Check your words.
tax
tax file number
tax return form
5. Paying tax
Tax
Tax file number
Tax return form
If you earn money from a salary, a business or from assets, you must pay tax to the Australian government. The
amount of tax you pay depends on how much money you earn. You dont pay tax if you earn less than a certain
amount, or receive full Centrelink benefits.
Before you start work you must apply for a tax file number through the Australian Taxation Office or ATO. When
you start work you need to give your tax file number to your employer. Your employer will deduct tax from your pay.
At the end of the financial year, which is from the first of July to the thirtieth of June, you have to complete a tax
return form. This helps the ATO work out if you need to pay more tax or have some of the tax you have
already paid refunded to you.
Certificate 1
69
Activity 1
1. If you earn money from a ___________________, a business or from ___________________,
you must pay tax.
2. You dont pay tax if you earn less than a certain ___________________, or receive full Centrelink
___________________.
3. Your ___________________ will ___________________ tax from your pay.
Activity 2
Check your words.
tax
tax file number
tax return form
salary
assets
amount
benefit
employer
deduct
support
support
support
Activity 3
Write in full.
Acronym Words
ATO
Certificate 2 and 3
assets salary benefits
deduct amount employer
70
Activity 1
Activity 2
health
education
transport
Centrelink
Activity 3
Cover the words.
Write the words.
Check your words.
health
education
transport
Centrelink
6. Taxes and services
Health
Education
Transport
Centrelink
The government uses taxes to pay for services. Taxes are used to pay for health services, such as community health
clinics and hospitals, for schools and other education services, as well as for the public transport system.
Centrelink is also funded by government taxes. Centrelink provides a range of services that help people when they
cannot work or when they are looking for work.
Certificate 1
71
Activity 1
1. The _____________________ uses taxes to pay for _____________________.
2. Centrelink is also _____________________ by government _____________________.
3. Centrelink provides a range of services that help people when they are looking for
_____________________.
Activity 2
Check your words.
health
education
transport
Centrelink
government
services
fund
taxes
work
support
support
support
Activity 3
Certificate 2 and 3
funded government work
taxes services
72
Activity 1
Activity 2
sign
contract
cooling off period
insurance
Activity 3
Cover the words.
Write the words.
Check your words.
sign
contract
cooling off period
insurance
7. Contracts
Signing contracts
Cooling off period
Insurance
When you buy some goods and services you may need to sign a contract.
Some contracts have a cooling off period of a number of days. A cooling off period means you can cancel the
contract within this time. This applies to items such as mobile phones, cars or any goods you buy from a
salesperson selling over the phone or door-to-door.
Many people take out insurance for larger items. Car insurance helps pay for damage to your car if you have an
accident. Home and contents insurance helps to buy replacements if you have household goods stolen or to repair
your home if it becomes damaged.
Certificate 1
73
Activity 1
1. When you buy some __________________ and __________________ you may need to sign a
contract.
2. A cooling off period means you can __________________ the contract within this time.
3. Many people take out insurance for larger __________________.
4. Home and __________________ insurance helps to buy __________________.
Activity 2
Check your words.
sign
contract
cooling off period
insurance
goods
services
cancel
items
content
replacement
support
support
support
Activity 3
Certificate 2 and 3
cancel goods items
contents services replacements
74
8. More information
Centrelink in the chapters Employment and Social security
banking in the chapter Money
taxation in the chapter Money
contracts and consumer protection in the chapter Money
75
Theme 5: Housing
Renting and buying a house
Rights and responsibilities of tenants
Household services
Slide 2 Rental properties
Slide 3 Rental documents
Slide 4 Rental conditions
Slide 5 Rights of tenants
Slide 6 Responsibilities of tenants
Slide 7 Help with renting
Slide 8 Buying a house
Slide 9 Household services
SETTLING IN THEME 5 Housing
76
Activity 1
Activity 2
real estate agent
property
rent
Activity 3
Cover the words.
Write the words.
Check your words.
real estate agent
property
rent
2. Rental properties
Real Estate Agents
Properties for rent
People usually rent through a real estate agent or a private landlord. Rental properties are advertised on the
internet, in newspapers or through a real estate agents office.
Real estate agents have a list of properties for rent. This list includes the property type, such as a house or flat,
the address of the property, the number of bedrooms and the amount of rent. In Australia people usually talk about
the number of bedrooms to define the size of the property.
Most rental properties do not include furniture, a refrigerator or washing machine. Rental housing can be
difficult to find and expensive.
Certificate 1
77
Activity 1
1. People usually rent through a real estate agent or a private __________________.
2. Rental properties are __________________ on the internet, in __________________ or through a
real estate agents office.
3. The real estate list includes the __________________ type, the address of the property and the
__________________ of rent.
Activity 2
Check your words.
real estate agent
property
rent
landlord
advertise
newspapers
amount
support
support
support
Activity 3
Certificate 2 and 3
newspapers landlord property
amount advertised
78
Activity 1
Activity 2
rental
application form
lease
restrictions
Activity 3
Cover the words.
Write the words.
Check your words.
rental
application form
lease
restrictions
3. Rental documents
Rental application forms
Leases
Restrictions
You need to fill in a rental application formto apply to rent a property.
If your application is accepted you will sign a lease. A lease is also called a Residential Tenancy Agreement. A lease
is a written contract between a tenant, which means the person renting the property, and a landlord or their agent. A
lease includes the length of time you agree to rent the property, how much rent you will pay and when you will pay it.
The lease also includes a list of restrictions on what you can do. For example, a lease may specify that no pets are
allowed or that you cannot put pictures up on a wall. Before you sign, you should inspect the property carefully and
make sure you fully understand the terms and conditions of the lease.
Certificate 1
79
Activity 1
1. You need to fill in a rental application form to ____________________ to rent a property.
2. If your application is accepted you will ____________________ a lease.
3. A lease is a written ____________________ between a ____________________, which means
the person renting the property, and a landlord.
4. Make sure you fully understand the ____________________ ____________________
____________________ of the lease.
Activity 2
Check your words.
rental
application form
lease
restrictions
apply
sign
contract
tenant
terms and
conditions
support
support
support
Activity 3
Certificate 2 and 3
contract apply tenant
terms and conditions sign
80
Activity 1
Activity 2
bond
condition report
sign
document
Activity 3
Cover the words.
Write the words.
Check your words.
bond
condition report
sign
document
4. Rental Conditions
Bonds
Condition reports
Signing documents
At the start of your tenancy, you usually have to pay a rental bond and one months rent in advance. The rental bond
is a payment you make in case you cause damage to the property. You will get back your bond money when you
leave the property, if its in the same condition as recorded in the condition report.
In the condition report the landlord or agent will record the condition of the property. The condition report will
note any existing damage, such as carpet stains. The landlord or agent will give you a copy of this report.
Check that you understand and agree with the report before you sign the lease. Do not sign a document that you
dont understand.
Certificate 1
81
Activity 1
1. At the start of your ______________________, you usually have to pay a rental bond and one
months rent ______________________ ______________________.
2. The condition report will note any existing ______________________.
3. ______________________ that you understand and agree with the report before you
______________________ the lease.
Activity 2
Check your words.
bond
condition report
sign
document
tenancy
in advance
damage
check
support
support
support
Activity 3
Certificate 2 and 3
damage tenancy Check
sign in advance
82
Activity 1
Activity 2
security
maintenance
repairs
Activity 3
Cover the words.
Write the words.
Check your words.
security
maintenance
repairs
5. Rights of tenants
Security
Maintenance
Repairs
You have the right to have reasonable security in the building, such as working locks on doors and windows. You
have the right to receive notice from your landlord or agent before they visit or if they want you to leave the property.
You have the right to request that the landlord or agent organises routine maintenance and repairs minor
problems such as leaking taps.
You also have the right to request that the landlord or agent organises urgent repairs straight away. Urgent
repairs can be gas leaks, a burst water pipe, or dangerous electrical wiring.
Certificate 1
83
Activity 1
1. You have the right to have reasonable ___________________ in the building.
2. You have the right to ___________________ that the landlord organises routine
___________________ and repairs minor problems.
3. ___________________ repairs can be gas leaks, a burst water pipe, or ___________________
electrical wiring.
Activity 2
Check your words.
security
maintenance
repairs
request
maintenance
urgent
dangerous
support
support
support
Activity 3
Certificate 2 and 3
maintenance security dangerous
Urgent request
84
Activity 1
Activity 2
pay the rent
care for
property
give notice
Activity 3
Cover the words.
Write the words.
Check your words.
pay the rent
care for
property
give notice
6. Responsibilities of tenants
Paying rent
Caring for the property
Giving notice
As a tenant your basic responsibilities are to pay the rent on time and meet the requirements of the lease.
You are also responsible for caring for the property, which means keeping it clean and in good condition. If there
is a problem with the property you need to inform the landlord or agent as soon as possible.
When you want to leave the property, you must give notice as agreed on in the lease.
Certificate 1
85
Activity 1
1. As a tenant your basic ___________________ are to pay the rent on time and meet the requirements
of the lease.
2. You are also responsible for keeping the propety clean and in good ____________________.
3. If there is a problem with the ____________________ you need to inform the landlord or
____________________ as soon as possible.
Activity 2
Check your words.
pay the rent
care for
property
give notice
responsibilities
condition
property
agent
support
support
support
Activity 3
Certificate 2 and 3
property responsibilities agent
condition
86
Activity 1
Activity 2
get advice
Rent Assistance
public housing
emergency housing
Activity 3
Cover the words.
Write the words.
Check your words.
get advice
Rent Assistance
public housing
emergency housing
7. Help with renting
Getting advice
Rent Assistance
Public housing
Emergency housing
You can get advice on tenancy issues from tenancy services in your state or territory.
If you receive a Centrelink payment or have a low income, you may be eligible for Rent Assistance to rent a
property in the private rental market.
You can also apply to rent public housing at low rent. Public housing is owned by the government. There can be a
long waiting period for public housing.
If you are having difficulty finding suitable housing or you are at risk of becoming homeless, it is possible to get
emergency housing from your state or territory housing department. Emergency housing is usually short term
until you find long term accommodation.
Certificate 1
87
Activity 1
1. If you receive a Centrelink payment or have a ___________________ ___________________,
you may be ___________________ for Rent Assistance to rent a property.
2. Public housing is ___________________ by the government.
3. Emergency housing is usually short term until you find long term ___________________.
Activity 2
Check your words.
get advice
Rent Assistance
public housing
emergency housing
low income
eligible
owned
accommodation
support
support
support
Activity 3
Certificate 2 and 3
owned low income accommodation
eligible
88
Activity 1
Activity 2
home loan
solicitor
contract
Activity 3
Cover the words.
Write the words.
Check your words.
home loan
solicitor
contract
8. Buying a house
Home loans
Solicitors
Contracts
Many Australians hope to buy their own home. However house prices are high and people usually have to save for a
long time to be able to buy a house or flat. You will probably need a home loan from a bank, credit union or
building society to buy a property.
You will find properties for sale advertised on the internet, in newspapers and at real estate agencies. When buying a
property, you may need to use a solicitor or conveyancing firm to organise the necessary documents.
Get advice and make sure you understand the terms and conditions before you sign a contract for home loans or
property.
Certificate 1
89
Activity 1
1. You will find ___________________ ___________________ ___________________
advertised on the internet, in newspapers and at real estate agencies.
2. You may need to use a ___________________ or conveyancing firm to organise the necessary
___________________.
3. Get ___________________ and make sure you understand the terms and conditions.
Activity 2
Check your words.
home loan
solicitor
contract
properties for sale
documents
advice
support
support
support
Activity 3
Certificate 2 and 3
documents properties for sale advice
solicitor
90
Activity 1
Activity 2
gas
electricity
water
service provider
contract
Activity 3
Cover the words.
Write the words.
Check your words.
gas
electricity
water
service provider
contract
9. Household services
Gas, electricity and water
Service providers
Contracts
Whether you are a tenant in a rental property or a homeowner, it is your responsibility to make sure that essential
household services such as gas, electricity and water are connected in your name.
The names and contact details for these services are available from the landlord or agent, the Yellow Pages
telephone book, or the internet. You can choose your own provider. There are many service providers and many
kinds of contracts. You need to check that you are getting the right kind of service for your needs.
If you are asked to sign a contract for a household service, make sure you understand it before you sign.
Certificate 1
91
Activity 1
1. It is your responsibility to make sure that essential household _____________________ are
connected in your name.
2. You can choose your own _____________________.
3. There are many service providers and many kinds of _____________________.
Activity 2
Check your words.
gas
electricity
water
service provider
contract
services
provider
support
support
support
Activity 3
Certificate 2 and 3
contracts services provider
92
renting
rights of tenants
responsibilities of tenants
help with renting
buying a house or flat
household services in Australia
in the chapter Housing in Beginning a Life in Australia.
93
Theme 6: Transport
Public transport
Driving in Australia
Road rules
Slide 2 Public transport
Slide 3 Tickets
Slide 4 Learning to drive
Slide 5 Probationary drivers licence
Slide 6 Buying a car
Slide 7 Road rules
SETTLING IN THEME 6 Transport
94
Activity 1
Activity 2
transport
services
timetable
taxi
Activity 3
Cover the words.
Write the words.
Check your words.
transport
services
timetable
taxi
2. Public Transport
Transport services
Timetables
Taxis
In Australia there are many public transport services, including buses, trains, trams and ferries. There are
metropolitan, regional and interstate public transport services. They differ from town to town and city to city.
You can get timetables, public transport maps and other information on the internet, from train stations or from
visitor centres.
Other forms of transport include taxis, also known as cabs. Taxis operate 24 hours a day in most Australian cities.
You can catch a taxi in the street or book one by phone.
Certificate 1
95
Activity 1
1. In Australia there are many _____________________ transport services.
2. There are metropolitan, _____________________ and _____________________ public
transport services.
3. You can get timetables, public transport _____________________ and other information on the
internet, from _____________________ _____________________ or from visitor centres.
Activity 2
Check your words.
transport
services
timetable
taxi
public
regional
interstate
map
train station
support
support
support
Activity 3
Certificate 2 and 3
regional public maps
train stations interstate
96
Activity 1
Activity 2
valid
ticket
concession
rules
public transport
Activity 3
Cover the words.
Write the words.
Check your words.
valid
ticket
concession
rules
public transport
3. Tickets
Valid tickets
Concession cards
Public transport rules
You must have a valid ticket when you use public transport.
You can get a travel concession if you have a Pensioner or Health Care Card from Centrelink, or a student travel
card. If you travel without a valid ticket, you may get a fine. Fines can be high.
There are some rules when you are travelling on public transport. You cannot smoke or drink alcohol, for
example. Other rules will be on clear display.
Certificate 1
97
Activity 1
1. You can get a travel concession if you have a ___________________ or ___________________
___________________ ___________________ from Centrelink.
2. If you travel without a ___________________ ticket, you may get a ___________________.
3. Rules will be on clear ___________________.
Activity 2
Check your words.
valid
ticket
concession
rules
public transport
pensioner
Health Care Card
fine
display
support
support
support
Activity 3
Certificate 2 and 3
valid Pensioner fine
display Health Care Card
98
Activity 1
Activity 2
drivers licence
learners permit
drive
supervise
Activity 3
Cover the words.
Write the words.
Check your words.
drivers licence
learners permit
drive
supervise
4. Learning to drive
Drivers licence
Learners permit (L)
Driving under supervision
It is illegal to drive a car without a valid drivers licence. You can drive for a limited period if you have a
current drivers licence from another country in English or with an official translation, and you have a
permanent resident visa. After that you need to apply for an Australian drivers licence. For this you usually need to
pass a knowledge test, a practical driving test and an eyesight test.
If you dont have a licence, you need a learners permit. To get a learners permit you need to pass an
eyesight test and a knowledge test. There are books in different languages to help you prepare.
When you get your learners permit, you can drive a car with a person supervising you at all times. This
person must hold a full Australian licence and sit in the passenger seat. You must also display an L-plate on your
car at all times when you are driving to tell other drivers that you are a learner driver.
Certificate 1
99
Activity 1
1. It is ______________________ to drive a car without a valid drivers licence.
2. You can drive for a limited period if you have a ______________________ drivers licence from
another country.
3. You usually need to pass a ______________________ test, a practical driving test and an
______________________ test.
Activity 2
Check your words.
drivers licence
learners permit
drive
supervise
illegal
current
knowledge
eyesight
support
support
support
Activity 3
Certificate 2 and 3
knowledge illegal eyesight
current
100
Activity 1
Activity 2
practical
driving test
probationary
drivers licence
restrictions
Activity 3
Cover the words.
Write the words.
Check your words.
practical
driving test
probationary
drivers licence
restrictions
5. Probationary drivers licence
Practical driving tests
Probationary drivers licence (P)
Restrictions
When you have learnt to drive, you need to do a practical driving test. How soon you can apply for the practical
driving test depends on the laws in your state or territory.
If you pass the test, youll get a probationary drivers licence. You must display a P-plate on your car at all
times when you are driving. You have to drive with a probationary licence for a certain number of years, depending
on the laws in your state or territory.
With a probationary licence you have more restrictions than with a full licence. For example, your blood alcohol
level must be 0% when driving.
Certificate 1
101
Activity 1
1. How soon you can apply for the practical driving test depends on the __________________ in your
state or territory.
2. With a probationary licence you have more restrictions than with a __________________ licence.
3. Your blood __________________ level must be 0% when driving with a probationary licence.
Activity 2
Check your words.
practical
driving test
probationary
drivers licence
restrictions
laws
full
alcohol
support
support
support
Activity 3
Certificate 2 and 3
alcohol laws full
102
Activity 1
Activity 2
cars for sale
register
insurance
Activity 3
Cover the words.
Write the words.
Check your words.
cars for sale
register
insurance
6. Buying a car
Car sales
Registration
Insurance
You will find new and second-hand cars advertised for sale in newspapers, on the internet or at car dealers.
Once you buy your car, you must register the car in your name at your state or territory traffic office. It is
illegal to drive a car without registration.
The registration fee includes compulsory insurance with the Transport Accident Commission or TAC. This
insurance protects other drivers if you injure them in an accident. Many drivers take out additional Third Party or
Comprehensive insurance. Third Party insurance covers the cost of repairs to the other drivers car if the
accident is your fault. Comprehensive insurance covers the cost of repairs to the other drivers car and to your car.
Certificate 1
103
Activity 1
1. You will find new and _____________________ cars advertised for sale in newspapers, on the
internet or at car dealers.
2. It is illegal to drive a car without _____________________.
3. The registration fee includes _____________________ insurance with the Transport Accident
Commission.
4. ____________________ insurance covers the cost of repairs to the other drivers car and to your car.
Activity 2
Check your words.
cars for sale
register
insurance
second-hand
registration
compulsory
comprehensive
support
support
support
Activity 3
Write in full.
Acronym Words
TAC
Certificate 2 and 3
registration second-hand compulsory
Comprehensive
104
Activity 1
Activity 2
speed limit
drive
drink
seatbelts
motorbike
bicycle
Activity 3
Cover the words.
Write the words.
Check your words.
speed limit
drive
drink
seatbelts
motorbike
bicycle
7. Road rules
Speed limits
Drink driving
Seat belts
Motorbikes and bicycles
There are strict laws and road rules in Australia which everyone must obey when driving, such as keeping to the
speed limit. If you break these rules you may get a fine, have your licence suspended, lose your licence or face
imprisonment.
You cannot drive under the influence of alcohol. If you have a full licence your blood alcohol level limit must be
below 0.05%. If you have a learners permit or a probationary drivers licence your blood alcohol level must be 0%.
The driver and all passengers in a car must wear seatbelts at all times while driving. Children under seven must
wear a child restraint and sit on a booster seat in the back seat of the car. Babies must be in baby capsules.
All motorbike and bicycle riders must wear a helmet. All motorbike riders must have a valid motorbike licence.
Certificate 1
105
Activity 1
1. There are strict laws and ____________________ ____________________ in Australia which
everyone must ____________________ when driving.
2. If you break these rules you may get a fine, have your licence ____________________, lose your
licence or face ____________________.
3. The driver and all ____________________ in a car must wear seatbelts at all times while driving.
Activity 2
Check your words.
speed limit
drive
drink
seatbelts
motorbike
bicycle
road rules
obey
suspended
imprisonment
passengers
support
support
support
Activity 3
Certificate 2 and 3
suspended road rules imprisonment
passengers obey
106
8. More information
public transport in the chapter Transport
getting a drivers licence in the chapter What to do soon after arrival
buying a car in the chapter Transport
road rules in the chapter Australian law
107
Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
4. Money n yes n no
5. Housing n yes n no
6. Transport n yes n no
Comments:
SETTLING IN SENDBACK 2 Certifcate 1 Page 1 of 2
4. Money 5. Housing 6. Transport
108
tax landlord lease
ticket statement insurance
seatbelt licence contract
rent
SETTLING IN SENDBACK 2 Certifcate 1 Page 2 of 2
v d y t a x l a s r
t i c k e t z q g h
m y u j g l e a s e
x i n s u r a n c e
e s e a t b e l t k
l a n d l o r d d n
m p c o n t r a c t
s t a t e m e n t d
w i k l i c e n c e
c h r e n t y m o p
109
Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
4. Money n yes n no
5. Housing n yes n no
6. Transport n yes n no
Comments:
SETTLING IN SENDBACK 2 Certifcate 2 and 3 Page 1 of 2
4. Money 5. Housing 6. Transport
110
Answers: 1.g. , 2. ___ , 3. ___ , 4. ___ , 5.___ , 6.___ , 7. ___ , 8. ___ , 9. ___
Send this senback to your teacher.
SETTLING IN SENDBACK 2 Certifcate 2 and 3 Page 2 of 2
1. You can use your bank card and PIN
number
2. Taxes are used by the government to pay for
services
3. Centrelink provides social security payments
and support
4. Tenants and home owners are responsible for
5. You usually have to pay a rental bond and sign
a lease
6. As a tenant, your basic responsibilities are
7. You have to get a learners permit and pass a
probationary licence test
8. All drivers must
9. You must have a valid ticket
a. to travel on trains, trams, buses and ferries.
b. such as schools, hospitals and roads.
c. when you rent a house or flat in Australia.
d. before you can get a drivers licence in
Australia.
e. for eligible Australians who need help to get
work, or who have an illness, injury or
disability.
f. making sure essential household services such
as gas and electricity are connected.
g. to pay bills and to withdraw and deposit
money at an ATM.
h. to pay the rent on time and care for the property.
i. obey the road rules.
111
Theme 7: Education
The education system
Childcare
Primary and secondary schools
Further education and training
Slide 2 The education system
Slide 3 Types of schools
Slide 4 Enrolling in school
Slide 5 Parents responsibilities
Slide 6 Childcare
Slide7 Primary school
Slide 8 Secondary school
Slide 9 Further education and training
SETTLING IN THEME 7 Education
112
Activity 1
Activity 2
preschool
primary school
secondary school
compulsory schooling
further education
training
Activity 3
Cover the words.
Write the words.
Check your words.
preschool
primary school
secondary school
further education
training
2. The education system
Preschool
Primary and secondary education
Compulsory schooling
Further education and training
The first stage of education is preschool, sometimes called kindergarten. Many children go to preschool at the age
of four.
When children are five years old they go to primary school. After primary school, they attend secondary school,
also called high school.
There is compulsory schooling for all children from the age of five until they are 16 or 17 years old or finish Year
10 at school.
After school education there is further education and training. This includes vocational education and training, or
VET, courses for people who want technical or job specific skills; university, for people who want to study for a degree
or do post-graduate study; and community education for people who want to learn in their local neighbourhood.
Certificate 1
113
Activity 1
1. The first stage of education is preschool, sometimes called _____________.
2. After primary school, children attend secondary school, also called ____________ ____________.
3. Further education and training includes _____________ education and training, courses for
people who want ______________ or job specific skills.
4. University is for people who want to study for a ____________ or do ____________ study.
Activity 2
Check your words.
preschool
primary school
secondary school
further education
training
kindergarten
high school
vocational
technical
degree
post-graduate
support support
support
Activity 3
Write in full.
Acronym Words
VET
Certificate 2 and 3
vocational kindergarten technical
post-graduate high school degree
114
Activity 1
Activity 2
government schools
costs
private schools
Activity 3
Cover the words.
Write the words.
Check your words.
government schools
costs
private schools
3. Types of schools
Government schools
Costs
Private schools
There are two main types of schools, government schools, also called state schools, and non-government
schools, usually called private schools.
Government schools are free but there are still some costs, such as voluntary contributions and costs for school
excursions and sporting programs. You may need to provide your children with pencils, pens and textbooks. Some
government schools also require that children wear a school uniform which you have to buy. Centrelink can
contribute to these school costs, if you are eligible.
Private schools charge fees. They may be connected to a particular religion.
Certificate 1
115
Activity 1
1. There are two main types of schools, government schools, also called __________________
__________________, and non-government schools, usually called __________________
__________________.
2. Government schools are free but there are still some costs, such as __________________
contributions and costs for school __________________.
3. Centrelink can contribute to these school costs, if you are __________________.
Activity 2
Check your words.
government schools
costs
private schools
state schools
voluntary
excursions
eligible
support
support
support
Activity 3
Certificate 2 and 3
voluntary state schools excursions
eligible private schools
116
Activity 1
Activity 2
find out
schools
enrol
English language needs
Activity 3
Cover the words.
Write the words.
Check your words.
find out
schools
enrol
4. Enrolling in school
Finding a school
Enrolling
You can choose the school your child attends. You can find out about local schools by telephoning the schools in
your area and arranging a visit. You can also go to school open days.
When you enrol your child in a school you need to take your passport, visa and proof of your childs date of birth,
such as your childs birth certificate or passport. You need to take immunisation documents, showing what
vaccinations your child has had. You also need to take any papers relating to your childs previous education, such
as school reports.
Children who speak little or no English may be able to enrol in an English Language Centre before they go to
primary or secondary school. You can find English Language Centres in most cities and in some large regional
centres. Some schools have an English as a second language, or ESL, program. You can talk to the school about
your childs English language needs.
Certificate 1
117
Activity 1
1. When you enrol your child in a school you need to take your passport, visa and
___________________ of your childs date of birth, such as your childs ___________________
___________________ or passport.
2. You need to take immunisation documents, showing what __________________ your child has had.
3. Some schools have an ___________________ ___________________
___________________ ___________________ ___________________ program.
Activity 2
Check your words.
find out
schools
enrol
Englishlanguage needs
proof
birth certificate
vaccinations
English as a second
language
support support
support
Activity 3
Write in full.
Acronym Words
ESL
Certificate 2 and 3
vaccinations proof English as a second language
birth certificate
118
Activity 1
Activity 2
homework
absent
concerns
Activity 3
Cover the words.
Write the words.
Check your words.
homework
absent
concerns
5. Parents responsibilities
Homework
Absence
Concerns
Australian schools expect parents to be involved with their childrens education. You can be involved by
making sure children are doing their homework and by talking to teachers at parent-teacher meetings.
If your child has been absent from school, you need to write a note to let the teacher know the reason for your
childs absence.
If you feel your child is not making progress or is having difficulties, you can discuss your concerns with the
school at any time.
Certificate 1
119
Activity 1
1. Australian schools _____________________ parents to be _____________________ with their
childrens education.
2. If your child has been absent from school, you need to write a _____________________ to let the
teacher know the reason for your childs _____________________.
3. If you feel your child is not _____________________ _____________________ or is having
difficulties, you can _____________________ your concerns with the school at any time.
Activity 2
Check your words.
homework
absent
concerns
expect
involved
note
absence
make progress
discuss
support
support
support
Activity 3
Certificate 2 and 3
note expect absence
discuss involved making progress
120
Activity 1
Activity 2
childcare
family day care
AMEP
preschool
Activity 3
Cover the words.
Write the words.
Check your words.
childcare
family day care
AMEP
preschool
6. Childcare
Childcare centres
Family day care
Childcare in the AMEP
Preschool
Before starting school, many Australian children go to a childcare centre if their parents are working or studying.
These centres offer full-time and part-time places for children too young to go to school. It is important to book a
place as soon as possible because places are usually limited.
Children can also go to family day care where they are looked after by another parent with their own children.
If you attend AMEP classes, your service provider can arrange free childcare while you are in class.
Four-year old children can attend preschool. Pre-school helps prepare children for school, but it is not
compulsory. Preschool is usually for two or three hours a day for a couple of days a week.
Certificate 1
121
Activity 1
1. Childcare centres offer _____________________ and _____________________ places for
children too young to go to school.
2. If you attend AMEP classes, your _____________________ _____________________ can
arrange free childcare while you are in class.
3. Pre-school helps children _____________________ for school, but it is not compulsory.
Activity 2
Check your words.
childcare
family day care
AMEP
preschool
full-time
part-time
service provider
prepare
support
support
support
Activity 3
Write in full.
Acronym Words
AMEP
Certificate 2 and 3
service provider full-time prepare
part-time
122
Activity 1
Activity 2
compulsory
attend
lunch
Activity 3
Cover the words.
Write the words.
Check your words.
compulsory
attend
lunch
7. Primary school
Compulsory
Attendance
Lunch
Primary school is compulsory for children from the age of five.
All children must attend school five days a week from Monday to Friday. When you enrol your child in
primary school, the teacher will tell you what your child needs to bring to school, such as books and pencils.
Parents must provide lunch for their children. Children can bring their lunch or buy it at a school canteen.
Certificate 1
123
Activity 1
1. __________________ __________________ is compulsory for children from the age of five.
2. The teacher will tell you what your child needs to __________________ to school.
3. Parents must __________________ lunch for their children.
Activity 2
Check your words.
compulsory
attend
lunch
primary school
bring
provide
support
support
support
Activity 3
Certificate 2 and 3
bring Primary school provide
124
Activity 1
Activity 2
compulsory
prepare
study
work
career path
Activity 3
Cover the words.
Write the words.
Check your words.
compulsory
prepare
study
work
career path
8. Secondary school
Compulsory
Prepare for study and work
Career path
When children finish primary school they continue their education at secondary school, sometimes called high
school. Secondary school is for children approximately 12 to 18 years old. It is compulsory until the age of 16 or
17 or until the child finishes Year 10 at school. Students can choose some of their subjects but other subjects will be
compulsory.
Students can study work related subjects as well as academic subjects to prepare them for further study and
work. In years 11 and 12 students prepare for and sit their final exams. They receive a score based on the results of
their final exams. This score is used when applying for many university courses.
Most schools have career advisors to help students make decisions about their career path and the subjects to
study for it.
Certificate 1
125
Activity 1
1. Students can ____________________ some of their ____________________ but other subjects
will be compulsory.
2. Students can study ____________________ ____________________ subjects as well as
____________________ subjects to prepare them for further study and work.
3. Most schools have ____________________ ____________________ to help students make
decisions about their career path.
Activity 2
Check your words.
compulsory
prepare
study
work
career path
choose
subjects
work related
academic
career advisor
support
support
support
Activity 3
Certificate 2 and 3
work related choose academic
subjects career advisors
126
Activity 1
Activity 2
Technical and Further Education
TAFE
community education
short courses
Activity 3
Cover the words.
Write the words.
Check your words.
Technical and Further Education
TAFE
community education
short courses
9. Further education and training
TAFE and university
Community education
Short courses
Many jobs in Australia require a qualification. Technical and Further Education, or TAFE, colleges and
universities offer a wide range of certificates, diplomas and degrees.
Community education centres and private training and education providers offer certificate and non-certificate
adult education courses.
There are also many short courses at TAFE and in the community that teach work related skills.
Certificate 1
127
Activity 1
1. Many jobs in Australia require a ________________________.
2. TAFE colleges and universities offer a wide range of ________________________,
________________________ and degrees.
3. Community education centres and private training and education providers offer certificate and non-
certificate ________________________ ________________________ courses.
Activity 2
Check your words.
Technical and Further
Education
TAFE
community education
short course
qualification
certificate
diploma
adult education
support
support
support
Activity 3
Write in full.
Acronym Words
TAFE
Certificate 2 and 3
diplomas qualification adult education
certificates
128
schools
childcare
pre-schools or kindergartens
further education
in the chapter Education and childcare in Beginning a Life in Australia.
129
Theme 8: Work
Working in Australia
Looking for work
Rights and responsibilities at work
Slide 2 Employment
Slide 3 Looking for a job
Slide 4 Help with looking for a job
Slide 5 Qualifications
Slide 6 Conditions of employment
Slide 7 Rights at work
Slide 8 Responsibilities at work
SETTLING IN THEME 8 Work
130
Activity 1
Activity 2
types of jobs
finding a job
skills
qualification
English skills
Activity 3
Cover the words.
Write the words.
Check your words.
types of jobs
finding a job
skills
qualification
English skills
2. Employment
Types of jobs
Finding a job
Skills and qualifications
English skills
There are many different types of jobs in Australia. How quickly you find a job depends on many different factors.
Finding a job will depend on the jobs available in your state or territory and the city or town you live in.
Finding a job will also depend on the type of work you are looking for and your skills and qualifications.
Your English skills also play an important part in finding a job.
Certificate 1
131
Activity 1
1. How quickly you find a job ____________________ ____________________ many different
factors.
2. Finding a job will depend on the jobs ____________________ in the city or town you live in.
3. Your English skills also play an important part in ____________________ a job.
Activity 2
Check your words.
types of jobs
finding a job
skills
qualification
English skills
depend on
available
support
support
support
Activity 3
Certificate 2 and 3
available depends on finding
132
Activity 1
Activity 2
internet
newspaper
Centrelink
Job Services Australia
Activity 3
Cover the words.
Write the words.
Check your words.
internet
newspaper
Centrelink
Job Services Australia
3. Looking for a job
Internet and newspapers
Centrelink
Job Services Australia (JSA)
You can look for work on employment sites on the internet, in daily newspapers under Positions Vacant,
and in the employment section in local newspapers.
You can register with Centrelink for help with finding a job. Centrelink can provide advice, assistance and
referrals for more information about getting work.
You can also register with a Job Services Australia or JSA provider. JSAs are government-funded agencies
that help you look for work, or find the training you need for work. They can also help you get work experience.
They can help you apply for a job by assisting you to write resumes, make applications and develop interview
skills.
Certificate 1
133
Activity 1
1. You can look for work on employment sites on the internet or in daily newspapers under
_____________________ _____________________.
2. Centrelink can provide advice, _____________________ and referrals for more information about
getting work.
3. JSA providers can also help you get _____________________ _____________________.
4. They can help you by assisting you to write _____________________, make job
_____________________ and develop interview skills.
Activity 2
Check your words.
internet
newspaper
Centrelink
Job Services
Australia
Positions Vacant
assistance
work experience
resume
application
support
support
support
Activity 3
Certificate 2 and 3
assistance Positions Vacant work experience
applications resumes
134
Activity 1
Activity 2
social network
volunteer
AMEP counsellor
AMEP English class
Activity 3
Cover the words.
Write the words.
Check your words.
social network
volunteer
AMEP counsellor
AMEP English class
4. Help with looking for a job
Social networks
Volunteering
The AMEP counsellor
AMEP English classes
If you are looking for a job, tell the people you know about the kind of work you can do and the kind of work you are
looking for. Many people in Australia find their jobs through friends, family or their social networks.
You can work as a volunteer for an organisation. This means you dont get paid, but you can get valuable
experience and may also make contacts that can help you get a job.
The AMEP counsellor can give advice and information about your next steps in looking for work,
employment pathway programs or other training.
AMEP English classes teach English for finding a job. This includes writing a resume, writing an
application letter and practising interview skills.
Certificate 1
135
Activity 1
1. You can work as a volunteer for an ___________________.
2. Volunteering means you dont get paid, but you can get valuable ___________________ and may
also ___________________ ___________________ that can help you get a job.
3. The AMEP counsellor can give advice and information about programs or other
___________________ ___________________ training.
4. AMEP English classes teach writing a resume, writing an application letter and practising
___________________ ___________________.
Activity 2
Check your words.
social network
volunteer
AMEP counsellor
AMEP English class
organisation
experience
make contacts
employment pathway
interview skills
support support
support
Activity 3
Write in full.
Acronym Words
AMEP
Certificate 2 and 3
make contacts organisation employment pathway
interview skills experience
136
Activity 1
Activity 2
translate
assess
advice
Activity 3
Cover the words.
Write the words.
Check your words.
translate
assess
advice
5. Qualifications
Translations
Assessments
Advice
If you have a trade or academic qualification from your country, it will need to be translated and assessed for
recognition in Australia. While you are studying in the AMEP you can get your qualifications translated for free.
You can then send your translated qualification to the relevant government authority to be formally assessed. If
your qualification is recognised in Australia, you can use it to apply for jobs. For some jobs you might have to do
some additional training or study in Australia.
The AMEP counsellor can give you advice on how your qualifications will be assessed and recognised.
Certificate 1
137
Activity 1
1. If you have a trade or academic _____________________ from your country, it will need to be
translated and assessed for _____________________ in Australia.
2. For some jobs you might have to do some additional _____________________ or study in Australia.
3. The AMEP counsellor can give you advice on how your qualifications will be
_____________________ and recognised.
Activity 2
Check your words.
translate
assess
advice
qualification
recognition
training
support
support
support
Activity 3
Certificate 2 and 3
recognition qualification training
assessed
138
Activity 1
Activity 2
ongoing
contract
casual
full-time
part-time
Activity 3
Cover the words.
Write the words.
Check your words.
ongoing
contract
casual
full-time
part-time
6. Conditions of employment
Ongoing and contract
Casual
Full-time/part-time
There are different ways you can be employed in Australia. If you get an ongoing or contract job, you will have
entitlements such as paid sick leave and paid annual leave. Sometimes you have to work for a period of time before
getting a contract.
In a casual job, you are only paid for the hours you work.
Jobs can be either full-time, which is more than 35 hours a week, or part-time.
Certificate 1
139
Activity 1
1. If you get an ongoing or contract job, you will have ___________________ such as paid sick leave
and paid ___________________ ___________________.
2. Sometimes you have to work for a period of time before getting a ___________________.
3. In a casual job, you are only paid for the hours you ___________________.
Activity 2
Check your words.
ongoing
contract
casual
full-time
part-time
entitlements
annual leave
work
support
support
support
Activity 3
Certificate 2 and 3
contract annual leave work
entitlements
140
Activity 1
Activity 2
employment
laws
protected
trade union
Occupational Health and Safety
OH&S
Activity 3
Cover the words.
Write the words.
Check your words.
employment
laws
protected
trade union
OH&S
7. Rights at work
Employment laws
Protection
Trade unions
Occupational Health & Safety (OH&S)
All employees are covered by employment laws and are entitled to basic rights and protection in the
workplace. You have the right to be paid at least the minimum wage for your age and the type of job you are doing.
You have the right to minimum conditions of employment that cover your working hours, payment for overtime, sick
leave and annual leave.
You also have the right to be protected against discrimination. This means you cant be treated badly or
dismissed on the basis of your age, religion, gender, sexual preference or disability.
You have the right to join a trade union. Unions assist with advice and support in the workplace.
Laws on Occupational Health and Safety, or OH&S, ensure that you have a safe and healthy workplace.
Certificate 1
141
Activity 1
1. All employees are covered by employment laws and are entitled to basic rights and
_________________ in the workplace.
2. You have the right to be paid at least the _________________ _________________ for your age
and the type of job you are doing.
3. You also have the right to be protected against _________________.
4. Unions assist with advice and _________________ in the workplace.
Activity 2
Check your words.
employment
laws
protect
trade union
Occupational Health
and Safety
OH&S
protection
minimum wage
discrimination
support
support support
support
Activity 3
Write in full.
Acronym Words
OH&S
Certificate 2 and 3
discrimination protection support
minimum wage
142
Activity 1
Activity 2
procedures
report
hazard
Activity 3
Cover the words.
Write the words.
Check your words.
procedures
report
hazard
8. Responsibilities at work
Occupational Health and Safety (OH&S)
Occupational Health and Safety procedures
Reporting hazards
It is your responsibility as an employee to follow the Occupational Health and Safety laws.
When you start work someone will tell you about the Occupational Health and Safety procedures in your
workplace.
It is your responsibility to report any hazards or dangers in the workplace, so that they can be fixed
and wont cause any accidents.
Certificate 1
143
Activity 1
1. It is your responsibility as an ___________________ to follow the Occupational Health and Safety
laws.
2. When you start work someone will tell you about the Occupational Health and Safety procedures in your
___________________.
3. It is your ___________________ to report any hazards or ___________________ in the work
place, so that they wont cause any accidents.
Activity 2
Check your words.
Occupational Health
and Safety
procedures
report
hazard
employee
workplace
responsibility
danger
support
support
support
Activity 3
Certificate 2 and 3
workplace employee dangers
responsibility
144
9. More information
looking for work
assessment of qualifications
rights and responsibilities at work
in the chapter Employment in Beginning a Life in Australia.
145
Theme 9: Law
Australian laws
The role of the police
Community safety
Slide 2 The law
Slide 3 Crime
Slide 4 The police
Slide 5 Domestic violence
Slide 6 Other laws
SETTLING IN THEME 9 Law
146
Activity 1
Activity 2
obey
law
equal
court
Activity 3
Cover the words.
Write the words.
Check your words.
obey
law
equal
court
2. The law
Obeying the law
Equality under the law
Courts
Everyone living in Australia is expected to obey the law. No one is above the law.
All Australians are equal under the law. It is against the law to treat people differently because of their race, age,
gender or disability.
When a person is charged with an offence, a court decides whether they are innocent or guilty. Courts in
Australia are independent of the government. In Australia a person is considered innocent until proven guilty.
Certificate 1
147
Activity 1
1. It is against the law to treat people differently because of their __________________, age, gender or
__________________.
2. When a person is charged with an __________________, a court decides whether they are innocent
or __________________.
3. In Australia a person is considered __________________ until proven guilty.
Activity 2
Check your words.
obey
law
equal
court
race
disability
offence
guilty
innocent
support
support
support
Activity 3
Certificate 2 and 3
offence race guilty
innocent disability
148
Activity 1
Activity 2
fine
imprisonment
crime
Legal Aid
Activity 3
Cover the words.
Write the words.
Check your words.
fine
imprisonment
crime
Legal Aid
3. Crime
Fines and imprisonment
Types of crimes
Legal Aid
A crime is an act that is against the law and may result in a fine or imprisonment.
In Australia crimes include murder and other acts of violence against people; theft and other crimes against
property; driving without a licence and driving dangerously; possession, use and sale of illegal drugs; offering
and accepting bribes; and carrying a weapon such as a gun or knife without a licence.
If you need advice or help in legal matters, the government provides Legal Aid to eligible people.
Certificate 1
149
Activity 1
1. In Australia crimes include murder and other acts of _____________________ against people.
2. Crimes include _____________________, use and sale of _____________________ drugs.
3. Crimes also include offering and accepting _____________________.
Activity 2
Check your words.
fine
imprisonment
crime
Legal Aid
violence
possession
illegal
bribes
support
support
support
Activity 3
Certificate 2 and 3
illegal violence bribes
possession
150
Activity 1
Activity 2
role
police
local
police station
emergency call
Activity 3
Cover the words.
Write the words.
Check your words.
role
police
local
police station
emergency call
4. The police
The role of the police
Contacting the police
Emergency call: 000
In Australia, the role of the police is to protect life and property in the community, to stop crime and to keep the
peace. The police also help people when they need assistance.
You can get assistance from the police by calling 13 1444 or by going to your local police station.
In an emergency, or if you or someone else, is in danger, call 000 or triple zero and say Police.
If you dont speak English, say your language and an interpreter will help you. Emergency calls are free.
Certificate 1
151
Activity 1
1. In Australia, the role of the police is to ______________________ life and property in the
community, to stop crime and to keep the ______________________.
2. You can get ______________________ from the police by calling 13 1444.
3. ______________________ calls are free.
Activity 2
Check your words.
role
police
local
police station
emergency call
protect
peace
assistance
support
support
support
Activity 3
Certificate 2 and 3
assistance protect Emergency
peace
152
Activity 1
Activity 2
violence
within the home
rights
children
counselling services
Activity 3
Cover the words.
Write the words.
Check your words.
violence
within the home
rights
children
5. Domestic violence
Violence in the home
Rights of children
Counselling services
Violence within the home or within a marriage is called domestic violence. It is against the law to act
violently towards a partner. This includes physical, sexual or psychological abuse.
There are laws to protect the rights of children both at home and at school.
There are counselling services to help with domestic violence and child protection issues. Your AMEP
counsellor can also refer you to a service if you need help.
Certificate 1
153
Activity 1
1. Violence within the home or within a marriage is called _________________ violence.
2. This includes physical, sexual or psychological _________________.
3. There are counselling services to help with domestic violence and child _________________ issues.
Activity 2
Check your words.
violence
within the home
rights
children
abuse
domestic
protection
support
support
support
Activity 3
Certificate 2 and 3
protection domestic abuse
154
Activity 1
Activity 2
safe
traffic
rights
consumer
drugs
Activity 3
Cover the words.
Write the words.
Check your words.
safe
traffic
rights
consumer
drugs
6. Other laws
Safety
Traffic
Consumer rights
Drugs
There are laws to protect you within your community and to provide you with a safe environment.
There are laws about traffic. For more information about traffic laws see Transport in this Settlement Course.
There are laws about your rights as a consumer. For more information about consumer rights see Money in this
Settlement Course.
There are also laws about the use of illegal drugs, the selling and drinking of alcohol and the selling and smoking
of cigarettes.
Certificate 1
155
Activity 1
1. There are laws to protect you within your community and to provide you with a safe
______________________.
2. For more information about ______________________ ______________________ see
Money in this Settlement Course.
3. There are also laws about the use of illegal drugs, the selling and drinking of
______________________ and the selling and smoking of ______________________.
Activity 2
Check your words.
safe
traffic
rights
consumer
drugs
environment
consumer rights
alcohol
cigarettes
support
support
support
Activity 3
Certificate 2 and 3
alcohol environment consumer rights
cigarettes
156
7. More information
Legal Aid in the chapter Australian law
the police in the chapter Emergency services
domestic violence services and child protection in the chapter Australian law
other laws in the chapter Australian law
157
Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
7. Education n yes n no
8. Work n yes n no
9. Law n yes n no
Comments:
7. Education 8. Work 9. Law
158
skills obey childcare
equal education police
compulsory rights safety
volunteer
c o m p u l s o r y
d g i o b e y f v a
p o l i c e z d c b
r c h i l d c a r e
x n m k s k i l l s
e q u a l d s p y f
e d u c a t i o n r
t f r i g h t s p h
s g y t s a f e t y
e v o l u n t e e r
159
Name: ___________________________________
Address: ___________________________________
___________________________________
___________________________________
e-mail: ___________________________________
Phone number: ___________________________________
Teachers name: ___________________________________
Self assessment:
Please tick:
7. Education n yes n no
8. Work n yes n no
9. Law n yes n no
Comments:
7. Education 8. Work 9. Law
160
Answers: 1.d , 2. ___ , 3. ___ , 4. ___ , 5.___ , 6.___ , 7. ___ , 8. ___ , 9. ___
1. In Australia children start their
education in preschool
2. Australian schools welcome parents
3. In secondary school children can study work
related subjects
4. A trade or academic qualification from your
country
5. All employees are covered by employment laws
6. When you are looking for a job
7. In an emergency
8. Everyone in Australia
9. The role of the police
a. as well as academic subjects to prepare them
for further study and work.
b. will need to be translated and assessed for
recognition in Australia.
c. is to protect the community as well as to stop
crime and keep the peace.
d. and then go on to primary, secondary
and further education and training.
e. you can call 000 and ask for police.
f. and have basic rights and protection in the
workplace.
g. being involved in their childrens education.
h. is equal under the law and must obey the law.
i. your social networks of friends, family and in
the community can be a great help.
161
Slide 2 The Adult Migrant Education Program (AMEP)
The Adult Migrant English Program or AMEP helps migrants, refugees and humanitarian entrants to
improve their English language and to settle and find work in Australia. The Australian government funds the
AMEP.
In the AMEP you can learn English for 510 hours or until you reach a functional or intermediate
level of English.
If you have had difficult experiences before coming to Australia, or only a small amount of formal schooling,
you may be able to get extra hours. This applies to refugees and humanitarian entrants only.
There are a number of different ways you can learn in the AMEP. You can attend full or part time classes in the
day or evening.
You can study at home by enrolling in a Distance Learning course. If you study by Distance Learning, a
teacher will support you by phone and by email.
You can also study at home with the help of a Home Tutor who meets with you for an hour a week.
If you have children under school age, your AMEP service provider can arrange free childcare while you are
in class.
In the AMEP you will learn English and you will also learn about living in Australia. The settlement course
that you are doing now will give you information about beginning a new life in Australia.
In your English course, your AMEP teachers will help you with the information and the English you need for
life in a new country. For example, you will learn how to make appointments, fill in forms and apply for a job.
You will also learn the everyday English you need to talk to other people in Australia.
In the AMEP you will study for a Certificate in Spoken and Written English or CSWE. If you are
beginning to learn English you will study at Level 1. If you know some English, you will study at Level 2. If you
have more English, you will study at Level 3. There will be regular assessments so the teacher can check what
you have learnt.
The English classes teach you the skills you need to improve your English. Most classes also include the
settlement information covered in this Settlement Course. There is information about starting a new life in
Australia, including health, housing, Australian law, education, leisure, community, work, learning English,
transport and money.
As you are learning about settlement in Australia, you will develop skills in speaking, listening, reading and
writing in English.
As an adult learner you have your life experience, your knowledge and your skills to help you. However,
learning as an adult in an Australian classroom might be different from what you have done before.
In Australia teachers expect adult learners to take an active role in their own learning. This means that
teachers will ask you to participate in class activities and encourage you to ask questions and to give feedback
in the class. Teachers will also help you with your learning plan and give you ideas for how to practise English
at every opportunity. You can talk to your teacher or to an AMEP counsellor if you have any questions about
your learning.
1. Learning English: Answers for Certificate 1
SETTLING IN ANSWERS
162
AMEP English classes are designed to give you as much opportunity as possible to practise the English you
need for everyday life. In class you will often work in pairs or small groups with other students. This gives
you more practice in using English.
You may also use technology to practise the English you are learning with CDs, DVDs and language pro-
grams on the computer.
Teachers may also take you on excursions to important places in the community. You will get information
about these places and practise English with your classmates and the teachers.
Although the time you have in the AMEP course is limited, there are many extra things you can do at home or
in the community to help you make progress in English. You can keep notes and study what you have learnt.
You can make lists of new words and phrases and practise spelling and memorising them.
You can watch television in English and listen to the pronunciation of English words. You can take
opportunities to practise your English with people you feel comfortable with.
You can use the local library to borrow books, CDs, DVDs and magazines in English.
You can use English language learning programs on the computer. If you dont have a computer, you can use
one at the library.
If you cannot attend an AMEP English class, you can enrol in the AMEP Distance Learning program with a
Distance Learning teacher. This means that you can study at home with special learning materials.
The teacher will support you by sending you the materials in the mail or you can study on the computer. You
will send back some of your work to the teacher who will check and assess it. The teacher will phone or email
you regularly to talk about your progress.
If you need extra support with your Distance Learning course, you may be able to have a Home Tutor to meet
with you once a week to help you practise your English.
Before you begin your AMEP learning you will talk to an AMEP counsellor. The counsellor will help you
make the best use of your time in the AMEP.
In the AMEP all students have an Individual Pathway Guide or IPG to help them plan their learning in the
AMEP and plan their pathway after the AMEP. The AMEP counsellor will help you fill in your IPG.
Towards the end of your AMEP studies, the counsellor will contact you again to check that you know what to do
in the future and where to go if you want to do more study or get a job.
1. Learning English: Answers for Certificate 1
SETTLING IN ANSWERS
163
Slide 2 The Adult Migrant Education Program (AMEP)
1. The AMEP helps migrants, refugees and humanitarian entrants to improve their English.
2. The Australian government funds the AMEP.
3. You can learn English until you reach a functional or intermediate level of English.
4. Refugees and humanitarian entrants may be able to get extra hours.
Acronym Words
AMEP Adult Migrant English Program
1. You can attend full or part time classes in the day or evening.
2. If you study by Distance Learning, a teacher will support you.
3. You can also study at home with the help of a Home Tutor.
4. Your AMEP service provider can arrange free childcare while you are in class.
1. The settlement course will give you information about beginning a new life in Australia.
2. Your AMEP teachers will help you with the English you need for life in a new country.
3. You will learn how to make appointments, fill in forms and apply for a job.
4. You will also learn the everyday English you need to talk to other people in Australia.
1. In the AMEP you will study for a Certificate in Spoken and Written English.
2. There will be regular assessments so the teacher can check what you have learnt.
3. The English classes teach you the skills you need to improve your English.
4. As you are learning about settlement in Australia, you will develop skills in speaking, listening, reading
and writing in English.
Acronym Words
CSWE Certificate in Spoken and Written English
1. You have your life experience, your knowledge and your skills to help you.
2. Teachers expect adult learners to take an active role in their own learning.
3. Teachers will ask you to participate in class activities and encourage you to ask questions and to give
feedback in the class.
1. AMEP English classes give you as much opportunity as possible to practise the English you need for
everyday life.
2. You may also use technology to practise the English you are learning.
3. Teachers may also take you on excursions to important places in the community.
4. You will practise English with your classmates and the teachers.
1. Learning English: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
164
1. There are many extra things you can do at home or in the community to help you make progress in
English.
2. You can make lists of new words and phrases and practise spelling and memorising them.
3. You can watch television in English and listen to the pronunciation of English words.
4. You can use English language learning programs on the computer.
1. You can study at home with special learning materials.
2. The teacher will check and assess your work.
3. The teacher will phone or email you regularly to talk about your progress.
4. You may be able to have a Home Tutor to help you practise your English.
1. The counsellor will help you make the best use of your time in the AMEP.
2. All students have an Individual Pathway Guide or IPG to help them plan their learning in the AMEP.
3. The counsellor will help you fill in your IPG.
4. The counsellor will contact you again to check that you know what to do in the future.
Acronym Words
IPG Individual Pathway Guide
1. Learning English: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
165
Many of the people who live in Australia are migrants or the children of migrants, so there are people here
who can speak your language.
SBS radio and SBS television broadcast programs and the news in many languages.
You can also contact the Migrant Resource Centre in your area and local ethnic organisations for
information and advice on settlement issues in your language.
If you need help in your language, there is a Translating and Interpreting Service or TIS. The TIS phone
number is 131450.
To use a TIS interpreter, ring the number and tell the operator which language you speak.The operator will
contact an interpreter in your language to help you. The interpreter will translate what you say into English and
what the other person says into your language.
Use TIS for important situations where you cannot communicate, for example, at the doctor or at the estate
agent.
The first communities in Australia were the indigenous Aboriginal and Torres Strait islander people who
settled here at least 40,000 years ago. Indigenous cultures are an important part of Australias national identity.
Australia is a diverse society with people from many different cultures and ethnic backgrounds. Migrants from
many countries around the world have settled here. Australias diverse communities work hard to keep
important cultural practices and traditions alive.
Australian values include respect and support for democracy, the law, living in peace, and caring for those in
need.
Freedom and equality are important in Australian society. Australian values include freedom of speech,
freedom of association, freedom of religion, equality of men and women and equality of opportunity.
Freedom of speech means you are free to say or write what you think, privately or publicly, about any topic,
as long as it is within the limits of the law. Freedom of association means you are free to join any legal
organisation or group. Men and women have equal rights under Australian law.
Freedom of religion means you are free to follow any religion you choose, or no religion. There is no official
government religion in Australia.
Equality of opportunity is often called a fair go. It means that everyone should have equal chances and
opportunities in life.
Meeting people can help you to feel connected and part of your community.
You can meet people from your local community at your childrens school, in community groups or sport
clubs, at local council activities, or in your neighbourhood. You can contact your local council to find out
what services they offer.
2. A new life: Answers for Certificate 1
SETTLING IN ANSWERS
166
You may also want to get to know and talk to people who are not from your culture. In English classes you
will have the opportunity to improve your English and make new friends with people from around the world.
Slide 7 Greetings
There are some things that most Australians will do when they meet you. They will probably smile and look
you in the eye.
They may shake hands.
Most Australians call other people by their first name, even at work. However, in some formal situations they
may use each others title and surname.
In Australia it is polite in social situations, at school and in the workplace, to say please when asking for
something and thank you when someone helps you or gives you something.
When you have a meeting or an appointment it is important to be on time. If you are going to be late or are
unable to attend, contact the person to let them know. This is important for professional appointments, such as
with a doctor. If you are absent or very late, apologise and give a reason if you can.
It is acceptable to express your opinion in social and work situations. You can also speak up if you dont
agree with someone elses opinion. It helps to do this calmly and politely. You will learn more about
communicating in English in your AMEP course.
Slide 9 Settling in
As you adjust to Australia, it can help to have contact with people from your own culture. There are many
places where you can meet people from your culture. Community centres and Migrant Resource Centres
offer a range of activities to help people settle into Australia and to meet other people from a similar back-
ground.
Your local council can tell you about social groups from your culture that meet in your area. Social groups
could be art and cooking groups, sport and exercise groups, youth groups, womens groups or mens groups.
You can also meet people from your culture in English classes.
Slide 10 Adjusting
When you go to live in a culture other than your own, you may experience changes in emotions.
At first, you may be excited and happy to be here. Then you will start to understand a few things, but there will
still be many things to worry about. You may feel depressed and tired all the time because everything is just too
difficult. As you settle in and start managing your new life, you may feel more confident. Important things will
start to happen, like improving your English, making new friends and getting a job.
You may not go through all of these stages. It is important to be patient with yourself while you adjust to your
new situation. It takes time, but it will get better with time.
If you need help, there are counselling services available. You can find more about counselling services in
the chapter Where to get help in Beginning a Life in Australia.
Now, its your turn to make contact, or as we sometimes say, its your call.
The more you practise your English, the better it gets.
Your English will also get better by studying in the AMEP.
Welcome and good luck!
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1. Many of the people who live in Australia are migrants or the children of migrants.
2. SBS radio and SBS television broadcast programs and the news in many languages.
3. You can also contact local ethnic organisations for information and advice on settlement issues in your
language.
1. To use a TIS interpreter, ring the number and tell the operator which language you speak.
2. The interpreter will translate what you say into English.
3. Use TIS for important situations where you cannot communicate, for example, at the doctor.
Acronym Words
TIS Translating and Interpreting Service
1. Indigenous Aboriginal and Torres Strait islander people settled here at least 40,000 years ago.
2. Indigenous cultures are an important part of Australias national identity.
3. Australia is a diverse society with people from many different cultures.
4. Australian values include respect and support for democracy.
1. Freedom and equality are important in Australian society.
2. Freedom of speech means you are free to say or write what you think, as long as it is within the limits of
the law.
3. There is no official government religion in Australia.
4. Equality of opportunity is often called a fair go
1. Meeting people can help you to feel connected and part of your community.
2. You can meet people from your local community at your childrens school, at local council activities, or in
your neighbourhood.
3. You may also want to talk to people who are not from your culture.
Slide 7 Greetings
1. People will probably smile and look you in the eye.
2. Most Australians call other people by their first name.
3. However, in some formal situations they may use each others title and surname.
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1. It is polite in social situations to say please and thank you.
2. When you have an appointment it is important to be on time.
3. Being on time is important for professional appointments.
4. It is acceptable to express your opinion in social and work situations.
Slide 9 Settling in
1. As you adjust to Australia, it can help to have contact with people from your own culture.
2. Community centres offer a range of activities to help people settle into Australia and to meet other people
from a similar background.
3. Your local council can tell you about social groups that meet in your area.
Slide 10 Adjusting
1. You may experience changes in emotions.
2. You may feel depressed and tired all the time.
3. As you settle in and start managing your new life, you may feel more confident.
4. You may not go through all of these stages.
1. Its your turn to make contact, or as we sometimes say, its your call.
2. The more you practise your English, the better it gets.
3. Your English will also get better by studying in the AMEP.
Acronym Words
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If you are sick, but it is not an emergency, go to a local doctor. A doctor is also called a GP, which means gen-
eral practitioner or sometimes just a family doctor. You can find doctors clinics, which are also called
surgeries or medical centres, in your local area. Often the best way is to ask family, friends or your community
centre to recommend a doctor. You can choose to see any doctor you are comfortable with.
You usually need to make an appointment with a doctor, although at some health clinics or medical centres
you can just wait until a doctor is available. The doctor can use the telephone interpreter service to help you in
your language if you need it.
If you have a special problem or need tests, your doctor will refer you to a specialist.
Slide 3 Emergencies
If you are very sick, or have been in an accident, go to the Emergency or Casualty department of your
nearest public hospital, if you can.
If you are too sick, you can call an ambulance. Call 000, or triple zero, and say Ambulance.
If you dont speak English, just say your language and an interpreter will help you. The ambulance will usually
take you to the Emergency or Casualty department at your nearest public hospital. Remember to take your
Medicare card and any medicines you are using with you. You should also take your Pensioner or Health Care
Card or private health insurance card if you have one.
Medicare covers the cost of your hospital treatment in public hospitals. Medicare does not cover the cost of
the ambulance transport. To cover the cost of ambulance transport, you can become a member of an
Ambulance Service.
Slide 4 Medicare
Medicare is a national health insurance scheme for all permanent residents of Australia and some other visa
categories. You need to apply for your Medicare card at a Medicare office. You need to take your Medicare
card when you go to the doctor.
Medicare provides free treatment for public patients in public hospitals. In private hospitals you need to pay
for treatment. Some people have private health insurance to help pay the costs of private treatment.
Some doctors ask you to pay for the treatment. You can then claim some of the payment back from Medicare. If
you have a Health Care Card, you wont have to pay at all. Other doctors will claim the money directly from
Medicare. This is called bulk-billing. There will usually be a sign outside the clinic if bulk billing is available.
Slide 5 Medication
For some medications, you need to see a doctor to get a prescription. The Australian Governments
Pharmaceutical Benefits Scheme, or PBS, provides Australian residents with necessary medicines at reduced
prices. The PBS does not cover all medications.
You need to take the prescription to a chemist or pharmacy, with your Medicare card and your Pensioner or
Health Care Card if you have one.
When taking medication, always follow the instructions on the label and take only the recommended dose. If
you are not sure, ask the chemist or your doctor to explain the instructions.
For your own safety, only take the medication that your doctor prescribed for you. Dont take the medication if
the date has expired. Keep all your medication in a safe place and away from children.
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Community Health Centres offer many different health and welfare services and advice. Some provide dental,
eye care and hearing services. Many offer specialist services for women, for older people and for people with a
disability. They can also help with diet and nutrition. Many of these services are free, but for some you may
have to pay a small fee.
Some Community Health Centres have ethnic health workers to provide information on health and welfare
issues in community languages.
Community Health Centres also offer counselling and assistance with mental health issues.
Maternal and Child Health Centres provide many free services for families with children from birth to
school age.
The services are provided by trained nurses who give health information and advice about child development,
parenting and womens health. They provide immunisation programs, which are recommended for all children.
They can offer counselling if you are feeling depressed, or a referral to another health service. If it is difficult to
get to the Centre, you can ask for a nurse to visit you at home.
The Centres also offer play groups where you can meet other parents and their children.
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1. If you are sick, but it is not an emergency, go to a local doctor.
2. You can find doctors clinics, which are also called surgeries or medical centres, in your local area.
3. If you have a special problem or need tests, your doctor will refer you to a specialist.
Acronym Words
GP general practitioner
Slide 3 Emergencies
1. If you are very sick, or have been in an accident, go to the Emergency or Casualty department.
2. The ambulance will usually take you to the Emergency or Casualty department at your nearest public
hospital.
3. Remember to take your Medicare card and any medicines you are using with you.
Slide 4 Medicare
1. Medicare is a national health insurance scheme for all permanent residents of Australia.
2. Medicare provides free treatment for public patients in public hospitals.
3. If you have a Health Care Card, you wont have to pay at all.
Slide 5 Medication
1. The Australian governments Pharmaceutical Benefits Scheme, or PBS, provides Australian residents with
necessary medicines at reduced prices.
2. You need to take the prescription to a chemist or pharmacy.
3. When taking medication, always follow the instructions on the label.
Acronym Words
PBS Pharmaceutical Benefits Scheme
1. Community Health Centres offer many different health and welfare services and advice.
2. Many offer specialist services for people with a disability.
3. Ethnic health workers provide information on health and welfare issues in community languages.
4. They also offer counselling and assistance with mental health issues.
1. The services are provided by trained nurses who give health information and advice about child
development.
2. They provide immunisation programs which are recommended for all children.
3. They can offer counselling if you are feeling depressed, or a referral to another health service.
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Slide 2 Centrelink
Centrelink is a government agency that provides social security payments and services to help people get work
and support them when they are in need. To get a Centrelink payment, you have to meet some eligibility
requirements. These vary according to individual circumstances, such as your visa class or your income and
assets. All information you give to Centrelink must be correct.
There are many types of Centrelink support payments. One type of payment is the Newstart Allowance. This
payment helps while you look for work. To be eligible you must be looking for work or studying full time in a
government approved training course or program. There are also Centrelink support payments for people who
have an illness, injury or disability and for young people and the aged.
The Family Assistance Office provides assistance to eligible families to help with the cost of supporting
children.
Slide 3 Banking Services
Banks, credit unions and building societies provide financial services. You should get information on fees and
services from a number of different institutions before you decide where to open an account.
Once you join a banking service, the institution will provide you with a statement showing all your
transactions. Check all statements you receive and ask about your statement if you think it is wrong.
If you get into financial difficulty, you can get a referral to a financial counsellor from your community
centre.
Slide 4 ATMs
You can withdraw, deposit or transfer money in person by going into a bank, or by using an Automated
Teller Machine, or ATM, outside the bank. ATMs are an easy way to withdraw, deposit or transfer your
money.
Once you join a banking institution, the bank will send you a bank card and a Personal Identification
Number, or PIN, in the mail. You need this to use an ATM. Memorise your PIN and write it somewhere, but
not on your card. Dont give your PIN to others. Your bank can show you how to use your card at an ATM.
You can use your bank card to pay for shopping. You can also pay your bills with your card in person, by
telephone or on the internet. If your card is lost or stolen, report it to the bank immediately.
Slide 5 Paying tax
If you earn money from a salary, a business or from assets, you must pay tax to the Australian government.
The amount of tax you pay depends on how much money you earn. You dont pay tax if you earn less than a
certain amount, or receive full Centrelink benefits.
Before you start work you must apply for a tax file number through the Australian Taxation Office or ATO.
When you start work you need to give your tax file number to your employer. Your employer will deduct tax
from your pay.
At the end of the financial year, which is from the first of July to the thirtieth of June, you have to complete a
tax return form. This helps the ATO work out if you need to pay more tax or have some of the tax you have
already paid refunded to you.
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The government uses taxes to pay for services. Taxes are used to pay for health services, such as community
health clinics and hospitals, for schools and other education services, as well as for the public transport
system.
Centrelink is also funded by government taxes. Centrelink provides a range of services that help people when
they cannot work or when they are looking for work.
Slide 7 Contracts
When you buy some goods and services you may need to sign a contract.
Some contracts have a cooling off period of a number of days. A cooling off period means you can cancel
the contract within this time. This applies to items such as mobile phones, cars or any goods you buy from a
salesperson selling over the phone or door-to-door.
Many people take out insurance for larger items. Car insurance helps pay for damage to your car if you have
an accident. Home and contents insurance helps to buy replacements if you have household goods stolen or to
repair your home if it becomes damaged.
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Slide 2 Centrelink
1. Centrelink is a government agency that provides social security payments and services to help people get
work and support them when they are in need.
2. To get a Centrelink payment, you have to meet some eligibility requirements.
3. One type of payment is the Newstart Allowance.
4. The Family Assistance Office provides assistance to eligible families.
Slide 3 Banking Services
1. Banks, credit unions and building societies provide financial services.
2. Once you join a banking service, the institution will provide you with a statement showing all your
transactions.
3. If you get into financial difficulty, you can get a referral to a financial counsellor.
Slide 4 ATMs
1. You can withdraw, deposit or transfer money in person by going into a bank.
2. You need this PIN to use an ATM.
3. You can also pay your bills with your card in person, by telephone or on the internet.
Acronym Words
ATM Automated Teller Machine
PIN Personal Identification Number
Slide 5 Paying tax
1. If you earn money from a salary, a business or from assets, you must pay tax.
2. You dont pay tax if you earn less than a certain amount, or receive full Centrelink benefits.
3. Your employer will deduct tax from your pay.
Acronym Words
ATO Australian Taxation Office
1. The government uses taxes to pay for services.
2. Centrelink is also funded by government taxes.
3. Centrelink provides a range of services that help people when they are looking for work.
Slide 7 Contracts
1. When you buy some goods and services you may need to sign a contract.
2. A cooling off period means you can cancel the contract within this time.
3. Many people take out insurance for larger items .
4. Home and contents insurance helps to buy replacements.
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People usually rent through a real estate agent or a private landlord. Rental properties are advertised on the
internet, in newspapers or through a real estate agents office.
Real estate agents have a list of properties for rent. This list includes the property type, such as a house or
flat, the address of the property, the number of bedrooms and the amount of rent. In Australia people usually
talk about the number of bedrooms to define the size of the property.
Most rental properties do not include furniture, a refrigerator or washing machine. Rental housing can be
difficult to find and expensive.
You need to fill in a rental application formto apply to rent a property.
If your application is accepted you will sign a lease. A lease is also called a Residential Tenancy Agreement.
A lease is a written contract between a tenant, the person renting the property, and a landlord or their agent. A
lease includes the length of time you agree to rent the property, how much rent you will pay and when you will
pay it.
The lease also includes a list of restrictions on what you can do. For example, a lease may specify that no
pets are allowed or that you cannot put pictures up on a wall. Before you sign, you should inspect the property
carefully and make sure you fully understand the terms and conditions of the lease.
Slide 4 Rental conditions
At the start of your tenancy, you usually have to pay a rental bond and one months rent in advance. The rental
bond is a payment you make in case you cause damage to the property. You will get back your bond money
when you leave the property, if its in the same condition as recorded in the condition report.
In the condition report the landlord or agent will record the condition of the property. The condition report
will note any existing damage, such as carpet stains. The landlord or agent will give you a copy of this report.
Check that you understand and agree with the report before you sign the lease. Do not sign a document that
you dont understand.
You have the right to have reasonable security in the building, such as working locks on doors and windows.
You have the right to receive notice from your landlord or agent before they visit or if they want you to leave the
property.
You have the right to request that the landlord or agent organises routine maintenance and repairs minor
problems such as leaking taps.
You also have the right to request that the landlord or agent organises urgent repairs straight away. Urgent
repairs can be gas leaks, a burst water pipe, or dangerous electrical wiring.
As a tenant your basic responsibilities are to pay the rent on time and meet the requirements of the lease.
You are also responsible for caring for the property, which means keeping it clean and in good condition. If
there is a problem with the property you need to inform the landlord or agent as soon as possible.
When you want to leave the property, you must give notice as agreed on in the lease.
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You can get advice on tenancy issues from tenancy services in your state or territory.
If you receive a Centrelink payment or have a low income, you may be eligible for Rent Assistance to rent a
property in the private rental market.
You can also apply to rent public housing at low rent. Public housing is owned by the government. There can
be a long waiting period for public housing.
If you are having difficulty finding suitable housing or you are at risk of becoming homeless, it is possible to
get emergency housing from your state or territory housing department. Emergency housing is usually
short term until you find long term accommodation.
Many Australians hope to buy their own home. However house prices are high and people usually have to save
for a long time to be able to buy a house or flat. You will probably need a home loan from a bank, credit
union or building society to buy a property.
You will find properties for sale advertised on the internet, in newspapers and at real estate agencies. When
buying a property, you may need to use a solicitor or conveyancing firm to organise the necessary
documents.
Get advice and make sure you understand the terms and conditions before you sign a contract for home loans
or property.
Whether you are a tenant in a rental property or a homeowner, it is your responsibility to make sure that
essential household services such as gas, electricity and water are connected in your name.
The names and contact details for these services are available from the landlord or agent, the Yellow Pages
telephone book, or the internet. You can choose your own provider. There are many service providers and
many kinds of contracts. You need to check that you are getting the right kind of service for your needs.
If you are asked to sign a contract for a household service, make sure you understand it before you sign.
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1. People usually rent through a real estate agent or a private landlord.
2. Rental properties are advertised on the internet, in newspapers or through a real estate agents office.
3. The real estate list includes the property type, the address of the property and the amount of rent.
1. You need to fill in a rental application form to apply to rent a property.
2. If your application is accepted you will sign a lease.
3. A lease is a written contract between a tenant, which means the person renting the property, and a
landlord.
4. Make sure you fully understand the terms and conditions of the lease.
Slide 4 rental conditions
1. At the start of your tenancy, you usually have to pay a rental bond and one months rent
in advance.
2. The condition report will note any existing damage.
3. Check that you understand and agree with the report before you sign the lease.
1. You have the right to have reasonable security in the building.
2. You have the right to request that the landlord organises routine maintenance and repairs minor
problems.
3. Urgent repairs can be gas leaks, a burst water pipe, or dangerous electrical wiring.
1. As a tenant your basic responsibilities are to pay the rent on time and the requirements of the lease.
2. You are also responsible for keeping the property clean and in good condition.
3. If there is a problem with the property you need to inform the landlord or agent as soon as possible.
1. If you receive a Centrelink payment or have a low income, you may be eligible for Rent Assistance to rent
a property.
2. Public housing is owned by the government.
3. Emergency housing is usually short term until you find long term accommodation.
1. You will find properties for sale advertised on the internet, in newspapers and at real estate agencies.
2. You may need to use a solicitor or conveyancing firm to organise the necessary documents.
3. Get advice and make sure you understand the terms and conditions.
1. It is your responsibility to make sure that essential household services are connected in your name.
2. You can choose your own provider.
3. There are many service providers and many kinds of contracts.
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In Australia there are many public transport services, including buses, trains, trams and ferries. There are
metropolitan, regional and interstate public transport services. They differ from town to town and city to city.
You can get timetables, public transport maps and other information on the internet, from train stations or
from visitor centres.
Other forms of transport include taxis, also known as cabs. Taxis operate 24 hours a day in most Australian
cities. You can catch a taxi in the street or book one by phone.
Slide 3 Tickets
You must have a valid ticket when you use public transport.
You can get a travel concession if you have a Pensioner or Health Care Card from Centrelink, or a student
travel card. If you travel without a valid ticket, you may get a fine. Fines can be high.
There are some rules when you are travelling on public transport. You cannot smoke or drink alcohol, for
example. Other rules will be on clear display.
It is illegal to drive a car without a valid drivers licence. You can drive for a limited period if you have a
current drivers licence from another country in English or with an official translation, and you have a
permanent resident visa. After that you need to apply for an Australian drivers licence. For this you usually
need to pass a knowledge test, a practical driving test and an eyesight test.
If you dont have a licence, you need a learners permit. To get a learners permit you need to pass an
eyesight test and a knowledge test. There are books in different languages to help you prepare.
When you get your learners permit, you can drive a car with a person supervising you at all times. This
person must hold a full Australian licence and sit in the passenger seat. You must also display an L-plate on
your car at all times when you are driving to tell other drivers that you are a learner driver.
When you have learnt to drive, you need to do a practical driving test. How soon you can apply for the
practical driving test depends on the laws in your state or territory.
If you pass the test, youll get a probationary drivers licence. You must display a P-plate on your car at
all times when you are driving. You have to drive with a probationary licence for a certain number of years,
depending on the laws your state or territory.
With a probationary licence you have more restrictions than with a full licence. For example, your blood
alcohol level must be 0% when driving.
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You will find new and second-hand cars advertised for sale in newspapers, on the internet or at car dealers.
Once you buy your car, you must register the car in your name at your state or territory traffic office. It is
illegal to drive a car without registration.
The registration fee includes compulsory insurance with the Transport Accident Commission or TAC. This
insurance protects other drivers if you injure them in an accident. Many drivers take out additional Third Party
or Comprehensive insurance. Third Party insurance covers the cost of repairs to the other drivers car if the
accident is your fault. Comprehensive insurance covers the cost of repairs to the other drivers car and to your
car.
Slide 7 Road rules
There are strict laws and road rules in Australia which everyone must obey when driving, such as keeping to
the speed limit. If you break these rules you may get a fine, have your licence suspended, lose your licence
or face imprisonment.
You cannot drive under the influence of alcohol. If you have a full licence your blood alcohol level limit
must be below 0.05%. If you have a learners permit or a probationary drivers licence your blood alcohol level
must be 0%.
The driver and all passengers in a car must wear seatbelts at all times while driving. Children under seven
must wear a child restraint and sit on a booster seat in the back seat of the car. Babies must be in baby
capsules.
All motorbike and bicycle riders must wear a helmet. All motorbike riders must have a valid motorbike
licence.
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1. In Australia there are many public transport services.
2. There are metropolitan, regional and interstate public transport services.
3. You can get timetables, public transport maps and other information on the internet, from train stations or
from visitor centres.
Slide 3 - Tickets
1. You can get a travel concession if you have a Pensioner or Health Care Card from Centrelink.
2. If you travel without a valid ticket, you may get a fine.
3. Rules will be on clear display.
1. It is illegal to drive a car without a valid drivers licence.
2. You can drive for a limited period if you have a current drivers licence from another country.
3. You usually need to pass a knowledge test, a practical driving test and an eyesight test.
1. How soon you can apply for the practical driving test depends on the laws in your state or territory.
2. With a probationary licence you have more restrictions than with a full licence.
3. Your blood alcohol level must be 0% when driving with a probationary licence.
1. You will find new and second-hand cars advertised for sale in newspapers, on the internet or at car
dealers.
2. It is illegal to drive a car without registration.
3. The registration fee includes compulsory insurance with the Transport Accident Commission.
4. Comprehensive insurance covers the cost of repairs to the other drivers car and to your car.
Acronym Words
TAC Transport Accident Commission
Slide 7 Road rules
1. There are strict laws and road rules in Australia which everyone must obey when driving.
2. If you break these rules you may get a fine, have your licence suspended, lose your licence or face
imprisonment.
3. The driver and all passengers in a car must wear seatbelts at all times while driving.
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The first stage of education is preschool, sometimes called kindergarten. Many children go to preschool at
the age of four.
When children are five years old they go to primary school. After primary school, they attend
secondary school, also called high school.
There is compulsory schooling for all children from the age of five until they are 16 or 17 years old or finish
Year 10 at school.
After school education there is further education and training. This includes vocational education and
training, or VET, courses for people who want technical or job specific skills; university, for people who want to
study for a degree or do post-graduate study; and community education for people who want to learn in their
local neighbourhood.
There are two main types of schools, government schools, also called state schools, and non-government
schools, usually called private schools.
Government schools are free but there are still some costs, such as voluntary contributions and costs for
school excursions and sporting programs. You may need to provide your children with pencils, pens and
textbooks. Some government schools also require that children wear a school uniform which you have to buy.
Centrelink can contribute to these school costs, if you are eligible.
Private schools charge fees. They may be connected to a particular religion.
You can choose the school your child attends. You can find out about local schools by telephoning the
schools in your area and arranging a visit. You can also go to school open days.
When you enrol your child in a school you need to take your passport, visa and proof of your childs date of
birth, such as your childs birth certificate or passport. You need to take immunisation documents, showing
what vaccinations your child has had. You also need to take any papers relating to your childs previous
education, such as school reports.
Children who speak little or no English may be able to enrol in an English Language Centre before they go to
primary or secondary school. You can find English Language Centres in most cities and in some large regional
centres. Some schools have an English as a second language, or ESL, program. You can talk to the school
about your childs English language needs.
Slide 5 Parents responsibility
Australian schools expect parents to be involved with their childrens education. You can be involved by
making sure children are doing their homework and by talking to teachers at parent-teacher meetings.
If your child has been absent from school, you need to write a note to let the teacher know the reason for your
childs absence.
If you feel your child is not making progress or is having difficulties, you can discuss your concerns with the
school at any time.
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Slide 6 Childcare
Before starting school, many Australian children go to a childcare centre if their parents are working or
studying. These centres offer full-time and part-time places for children too young to go to school. It is
important to book a place as soon as possible because places are usually limited.
Children can also go to family day care where they are looked after by another parent with their own
children.
If you attend AMEP classes, your service provider can arrange free childcare while you are in class.
Four-year old children can attend preschool. Pre-school helps prepare children for school, but it is not
compulsory. Preschool is usually for two or three hours a day for a couple of days a week.
Slide 7 Primary school
Primary school is compulsory for children from the age of five.
All children must attend school five days a week from Monday to Friday. When you enrol your child in
primary school, the teacher will tell you what your child needs to bring to school, such as books and pencils.
Parents must provide lunch for their children. Children can bring their lunch or buy it at a school canteen.
When children finish primary school they continue their education at secondary school, sometimes called high
school. Secondary school is for children approximately 12 to 18 years old. It is compulsory until the age of
16 or 17 or until the child finishes Year 10 at school. Students can choose some of their subjects but other
subjects will be compulsory.
Students can study work related subjects as well as academic subjects to prepare them for further
study and work. In years 11 and 12 students prepare for and sit their final exams. They receive a score based
on the results of their final exams. This score is used when applying for many university courses.
Most schools have career advisors to help students make decisions about their career path and the subjects
to study for it.
Many jobs in Australia require a qualification. Technical and Further Education, or TAFE, colleges and
universities offer a wide range of certificates, diplomas and degrees.
Community education centres and private training and education providers offer certificate and non-
certificate adult education courses.
There are also many short courses at TAFE and in the community that teach work related skills.
7. Education: Answers for Certificate 1
SETTLING IN ANSWERS
183
1. The first stage of education is preschool, sometimes called kindergarten.
2. After primary school, children attend secondary school, also called high school.
3. Further education and training includes vocational education and training, courses for people who want
technical or job specific skills.
4. University is for people who want to study for a degree or do post-graduate study.
Acronym Words
VET Vocational Education and Training
1. There are two main types of schools, government schools, also called state schools, and non-
government schools, usually called private schools.
2. Government schools are free but there are still some costs, such as voluntary contributions and costs for
school excursions.
3. Centrelink can contribute to these school costs, if you are eligible.
1. When you enrol your child in a school you need to take your passport, visa and proof of your childs date
of birth, such as your childs birth certificate or passport.
2. You need to take immunisation documents, showing what vaccinations your child has had.
3. Some schools have an English as a second language program.
Acronym Words
ESL English as a second language
Slide 5 Parents responsibility
1. Australian schools expect parents to be involved with their childrens education.
2. If your child has been absent from school, you need to write a note to let the teacher know the reason for
your childs absence.
3. If you feel your child is not making progress or is having difficulties, you can discuss your concerns with
the school at any time.
Slide 6 Childcare
1. Childcare centres offer full-time and part-time places for children too young to go to school.
2. If you attend AMEP classes, your service provider can arrange free childcare while you are in class.
3. Pre-school helps prepare children for school, but it is not compulsory.
Acronym Words
AMEP Adult Migrant Education Program
7. Education: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
184
Slide 7 Primary school
1. Primary school is compulsory for children from the age of five.
2. The teacher will tell you what your child needs to bring to school.
3. Parents must provide lunch for their children.
1. Students can choose some of their subjects but other subjects will be compulsory.
2. Students can study work related subjects as well as academic subjects to prepare them for further study
and work.
3. Most schools have career advisors to help students make decisions about their career path.
1. Many jobs in Australia require a qualification.
2. TAFE colleges and universities offer a wide range of certificates, diplomas and degrees.
3. Community education centres and private training and education providers offer certificate and non-
certificate adult education courses.
Acronym Words
TAFE Technical and Further Education
7. Education: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
185
Slide 2 Employment
There are many different types of jobs in Australia. How quickly you find a job depends on many different
factors.
Finding a job will depend on the jobs available in your state or territory and the city or town you live in.
Finding a job will also depend on the type of work you are looking for and your skills and qualifications.
Your English skills also play an important part in finding a job.
You can look for work on employment sites on the internet, in daily newspapers under Positions Vacant,
and in the employment section in local newspapers.
You can register with Centrelink for help with finding a job. Centrelink can provide advice, assistance and
referrals for more information about getting work.
You can also register with a Job Services Australia or JSA provider. JSAs are government-funded agencies
that help you look for work, or find the training you need for work. They can also help you get work experience.
They can help you apply for a job by assisting you to write resumes, make applications and develop interview
skills.
If you are looking for a job, tell the people you know about the kind of work you can do and the kind of work
you are looking for. Many people in Australia find their jobs through friends, family or their social networks.
You can work as a volunteer for an organisation. This means you dont get paid, but you can get valuable
experience and may also make contacts that can help you get a job.
The AMEP counsellor can give advice and information about your next steps in looking for work,
employment pathway programs or other training.
AMEP English classes teach English for finding a job. This includes writing a resume, writing an
application letter and practising interview skills.
If you have a trade or academic qualification from your country, it will need to be translated and assessed for
recognition in Australia. While you are studying in the AMEP you can get your qualifications translated for free.
You can then send your translated qualification to the relevant government authority to be formally assessed.
If your qualification is recognised in Australia, you can use it to apply for jobs. For some jobs you might have
to do some additional training or study in Australia.
The AMEP counsellor can give you advice on how your qualifications will be assessed and recognised.
There are different ways you can be employed in Australia. If you get an ongoing or contract job, you will
have entitlements such as paid sick leave and paid annual leave. Sometimes you have to work for a period of
time before getting a contract.
In a casual job, you are only paid for the hours you work.
Jobs can be either full-time, which is more than 35 hours a week, or part-time.
8. Work: Answers for Certificate 1
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186
All employees are covered by employment laws and are entitled to basic rights and protection in the
workplace. You have the right to be paid at least the minimum wage for your age and the type of job you are
doing. You have the right to minimum conditions of employment that cover your working hours, payment for
overtime, sick leave and annual leave.
You also have the right to be protected against discrimination. This means you cant be treated badly or
dismissed on the basis of your age, religion, gender, sexual preference or disability.
You have the right to join a trade union. Unions assist with advice and support in the workplace
Laws on Occupational Health and Safety, or OH&S, ensure that you have a safe and healthy workplace.
It is your responsibility as an employee to follow the Occupational Health and Safety laws.
When you start work someone will tell you about the Occupational Health and Safety procedures in your
workplace.
It is your responsibility to report any hazards or dangers in the workplace, so that they can be fixed
and wont cause any accidents.
8. Work: Answers for Certificate 1
SETTLING IN ANSWERS
187
Slide 2 Employment
1. How quickly you find a job depends on many different factors.
2. Finding a job will depend on the jobs available in the city or town you live in.
3. Your English skills also play an important part in finding a job.
1. You can look for work on employment sites on the internet, in daily newspapers under Positions Vacant.
2. Centrelink can provide advice, assistance and referrals for more information about getting work.
3. JSA providers can also help you get work experience.
4. They can help you by assisting you to write resumes, make job applications and develop interview skills.
1. You can work as a volunteer for an organisation.
2. Volunteering means you dont get paid, but you can get valuable experience and may also make contacts
that can help you get a job.
3. The AMEP counsellor can give advice and information about employment pathway programs or other
training.
4. AMEP English classes teach writing a resume, writing an application letter and practising interview skills.
Acronym Words
1. If you have a trade or academic qualification from your country, it will need to be translated and assessed
for recognition in Australia.
2. For some jobs you might have to do some additional training or study in Australia.
3. The AMEP counsellor can give you advice on how your qualifications will be assessed and recognised.
1. If you get an ongoing or contract job, you will have entitlements such as paid sick leave and paid annual
leave.
2. Sometimes you have to work for a period before getting a contract.
3. In a casual job, you are only paid for the hours you work.
8. Work: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
188
1. All employees are covered by employment laws and are entitled to basic rights and protection in the
workplace.
2. You have the right to be paid at least the minimum wage for your age and the type of job you are doing.
3. You also have the right to be protected against discrimination.
4. Unions assist with advice and support in the workplace.
Acronym Words
OH&S Occupational Health and Safety
1. It is your responsibility as an employee to follow the Occupational Health and Safety laws.
2. When you start work someone will tell you about the Occupational Health and Safety procedures in your
workplace.
3. It is your responsibility to report any hazards or dangers in the workplace, so that they wont cause any
accidents.
8. Work: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
189
Slide 2 The law
Everyone living in Australia is expected to obey the law. No one is above the law.
All Australians are equal under the law. It is against the law to treat people differently because of their race,
age, gender or disability.
When a person is charged with an offence, a court decides whether they are innocent or guilty. Courts in
Australia are independent of the government. In Australia a person is considered innocent until proven guilty.
Slide 3 Crime
A crime is an act that is against the law and may result in a fine or imprisonment.
In Australia crimes include murder and other acts of violence against people; theft and other crimes against
property; driving without a licence and driving dangerously; possession, use and sale of illegal drugs; offering
and accepting bribes; and carrying a weapon such as a gun or knife without a licence.
If you need advice or help in legal matters, the government provides Legal Aid to eligible people.
Slide 4 The police
In Australia, the role of the police is to protect life and property in the community, to stop crime
and to keep the peace. The police also help people when they need assistance.
You can get assistance from the police by calling 13 1444 or by going to your local police station.
In an emergency, or if you or someone else, is in danger, call 000 or triple zero and say Police.
If you dont speak English, say your language and an interpreter will help you. Emergency calls are free.
Violence within the home or within a marriage is called domestic violence. It is against the law to act
violently towards a partner. This includes physical, sexual or psychological abuse.
There are laws to protect the rights of children both at home and at school.
There are counselling services to help with domestic violence and child protection issues. Your AMEP
counsellor can also refer you to a service if you need help.
Slide 6 Other laws
There are laws to protect you within your community and to provide you with a safe environment.
There are laws about traffic. For more information about traffic laws see Transport in this Settlement course.
There are laws about your rights as a consumer. For more information about consumer rights see Money
in this Settlement Course.
There are also laws about the use of illegal drugs, the selling and drinking of alcohol and the selling and
smoking of cigarettes.
9. Law: Answers for Certificate 1
SETTLING IN ANSWERS
190
Slide 2 The law
1. It is against the law to treat people differently because of their race, age, gender or disability.
2. When a person is charged with an offence, a court decides whether they are innocent or guilty.
3. In Australia a person is considered innocent until proven guilty.
Slide 3 Crime
1. In Australia crimes include murder and other acts of violence against people.
2. Crimes include possession, use and sale of illegal drugs.
3. Crimes also include offering and accepting bribes.
Slide 4 The police
1. In Australia, the role of the police is to protect life and property in the community, to stop crime and to
keep the peace.
2. You can get assistance from the police by calling 13 1444.
3. Emergency calls are free.
1. Violence within the home or within a marriage is called domestic violence.
2. This includes physical, sexual or psychological abuse.
3. There are counselling services to help with domestic violence and child protection issues.
Slide 6 Other laws
1. There are laws to protect you within your community and to provide you with a safe environment.
2. For more information about consumer rights see Money in this settlement course.
3. There are also laws about the use of illegal drugs, the selling and drinking of alcohol and the selling and
smoking of cigarettes.
9. Law: Answers for Certificate 2 and 3
SETTLING IN ANSWERS
Congratulations!
191
You have completed all 9 settlement themes of Settling In.
Now you can do the rest of your AMEP course.
Discuss with your teacher how you would like to continue to study English.
192

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A Settlement Course for the AMEP

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