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How-To Generate SP Collect Data from Unisphere

Step by step instructions on how to generate SP Collect files from the new Unisphere interface. Login to the Unisphere console Select the array you want to collect data from

Click on the System tab, and then click on Generate Diagnostic Flies SPA under the Diagnostic Files section on the right.

Click YES to generate the SP Collect Data for SPA

Click on OK to confirm the success of the process

Now click on Generate Diagnostic Files SPB under the Diagnostic Files section on the right.

Click YES to generate the SP Collect Data for SPB

Click on OK to confirm the success of the process

Click on Get Diagnostic Files SPA

The SP A File Transfer Manager Window will appear. 1st sort the files by date with the most recent date at the top by clicking the top of the Date column.

2nd Highlight the APMxxxxxx.zip file. (Depending on your array - your file may not start with APM but with a different set of letter. Regardless, the rest of the file name will be followed by a series of numbers_SPA_date_time) 3rd Select your destination directory where you want the file saved to. (Use something easy to find like c :\) 4th Click the Transfer button below the list of files

Click on YES to confirm you want to transfer the file.

In the Transfer Status window look and wait for the file transfer to report successful. (This may take a minute or so) Once the transfer is successful click OK.

Click on Get Diagnostic Files SPB

The SP B File Transfer Manager Window will appear. 1st sort the files by date with the most recent date at the top by clicking the top of the Date column. 2nd Highlight the APMxxxxxx.zip file. (Depending on your array your file may not start with APM but with a different set of letter. Regardless, the rest of the file name will be followed by a series of numbers_SPB_date_time) 3rd Select your destination directory where you want the file saved to. (Use something easy to find like c :\) 4th Click the Transfer button below the list of files

Click on YES to confirm you want to transfer the file.

In the Transfer Status window look and wait for the file transfer to report successful. (This may take a minute or so) Once the transfer is successful click OK.

Open up Windows Explorer or whatever file manager you use and go to the destination directory where you downloaded the files to. Verify the SPA and SPB .zip files are there. Send those files to your VAR or EMC technical consultant/contact.