North Delhi Power Limited Page 1 of 3

Consumer Notice to Consum ers on Internal Wiring

Consumer Awareness
Internal Wiring
NDPL is committed to improving its services associated with electricity distribution in its network area in North and North-
NDPL Electricians west Delhi. Another important objective of NDPL is to ensure making cost of delivery of electricity to its consumers
Metering Regulations competitive. This is possible by ensuring that all units of electricity bought by NDPL from the grid are properly accounted
and recovered from its consumers.
Electronic Meters
NDPL has therefore provided state of the art electronic meters at various points of electricity transaction and is now able
Knowledge Management to reconcile bulk energy transfers upto the point nearest to your premises, which is a Feeder / Distribution Transformer.
Bills and Meter We are now in a position to know the GAP between Energy provided by NDPL (into a Feeder / Distribution Transformer)
Our Services and that accounted by aggregation of meter readings of consumers connected to such feeders / transformer. This gap is
primarily on account of un-metered electricity being consumed at the consumer end.
Value Added Services

Energy Calculator This process calls for ensuring that the Meters at consumer end are state of art, so as to measure electricity consumed
accurately, which is to the advantage of genuine consumers. This will also ensure that all attempts to tamper the meter will
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be recorded in the memory of the meter.
Consumer Facilities
The Hon'ble High Court of Delhi has vide its order dated 14-12-2005 in writ petition WP(C) No. 12328/2005 recently upheld
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that a Discom has the right to change, replace the existing meter with Electronic meter without the need to check the
existing meters accuracy or status.

It is equally important that the internal wiring inside consumer premises is safe and correct. The IS 13779, Amendment 3 of
December 2004 provides that interconnection of phases or neutrals of consumer loads must be avoided between two or
more metered connections. If you are in an independent house with one independent metered connection you are not likely
to encounter intermixing of wires. However, if you are in cluster of premises, you need to check and ensure that your
internal wiring is independent of wiring of other metered premises.
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All consumers where NDPL has already installed new Electronic Meters are hereby advised to get their wiring
checked for Earth Leakage and Intermixing of wiring (phase, neutrals) between two or more metered connections.

NDPL would hereinafter check wiring status for any intermixing, earth leakage and connected load, before replacement and
installation of new electronic meters and inform consumers the status on the date of checking. It is however essential that
the consumers maintain the internal wiring in good and correct condition at all times for their own safety. The Indian
Electricity Rules 1956 also require that no electrical installation work (including additions, alternations, repairs and
adjustments to existing installation), except replacements of lamps, fans, fuses, switches, low voltage domestic appliances
and fitting do not alter the capacity and the character of the installations carried out upon the premises on behalf of any
consumer or owner for the purposes of supply, except by qualified personnel. NDPL has trained such of the neighborhood
electricians who volunteered themselves and the list, contact details of such electricians is placed on NDPL web site.

With a view to protecting the internal wiring within consumer premises as also for safety of inmates, appliances, NDPL
recommends use of Earth Leakage Circuit Breakers (ELCB) as main switch immediately after the Meter. This is designed to
protect internal wiring as also securitize for all times against any Earth Leakage or Wiring errors, wrong interconnections,
leakages that may arise within consumer premises. Use of ELCB's is also statutory for premises with loads equal to above
5 KW.
Top

NDPL team(s) will be visiting consumer premises for replacing old meters with state of art Electronic meters and install new
meter only after checking the wiring. Similar action would be undertaken by NDPL while installing new connections.

For any further clarifications consumers are encouraged to contact our commercial call center at 66111912 between 9.00am
to 9.00pm on all days.

NDPL - Hum Milkar Ek Ujwal Kal Banayege

Dear Consumer,

Notice for replacement of old meter w ith n ew electronic meter an d ch eckin g of internal w irin g at
you r premises
NDPL is committed to improving its services associated with electricity distribution in its network area in North and North-
west Delhi. Another important objective of NDPL is to ensure making cost of delivery of electricity to its consumers
competitive. This is possible by ensuring that all units of electricity bought by NDPL from the grid are properly accounted
and recovered from its consumers.
Top

NDPL has therefore provided state of the art electronic meters at various points of electricity transaction and is now able
to reconcile bulk energy transfers upto the point nearest to your premises, which is a Feeder / Distribution Transformer.
We are now in a position to know the GAP between Energy provided by NDPL (into a Feeder / Distribution Transformer)
and that accounted by aggregation of meter readings of consumers connected to such feeders / transformer. This gap is
primarily on account of un-metered electricity being consumed at the consumer end.

This process calls for ensuring that the Meters at consumer end are state of art, so as to measure electricity consumed
accurately, which is to the advantage of genuine consumers. This will also ensure that all attempts to tamper the meter will
be recorded in the memory of the meter.

The Hon'ble High Court of Delhi has vide its order dated 14-12-2005 in writ petition WP(C) No. 12328/2005 recently upheld

http://www.ndplonline.com/consumer/internalwiring.jsp 3/7/2009
North Delhi Power Limited Page 2 of 3

. that a Discom has the right to change, replace the existing meter with Electronic meter without the need to check the
existing meters accuracy or status.
Top

It is equally important that the internal wiring inside consumer premises is safe and correct. The IS 13779, Amendment 3 of
December 2004 provides that Interconnection of phases or neutrals of consumer loads must be avoided between two or
more metered connections. If you are in an independent house with one independent metered connection you are not likely
to encounter intermixing of wires. However, if you are in cluster of premises, you need to check and ensure that your
internal wiring is independent of wiring of other metered premises.

NDPL would hereinafter check wiring status for any intermixing, earth leakage and connected load, before replacement and
installation of new electronic meters and inform consumers the status on the date of checking. It is however essential that
the consumers maintain the internal wiring in good and correct condition at all times for their own safety. The Indian
Electricity Rules 1956 also require that no electrical installation work (including additions, alternations, repairs and
adjustments to existing installation), except replacements of lamps, fans, fuses, switches, low voltage domestic appliances
and fitting do not alter the capacity and the character of the installations carried out upon the premises on behalf of any
consumer or owner for the purposes of supply, except by qualified personnel. NDPL has trained such of the neighborhood
electricians who volunteered themselves and the list, contact details of such electricians is placed on NDPL web site.

With a view to protecting the internal wiring within consumer premises as also for safety of inmates, appliances, NDPL
recommends use of Earth Leakage Circuit Breakers (ELCB) as main switch immediately after the Meter. This is designed to
protect internal wiring as also securitize for all times against any Earth Leakage or Wiring errors, wrong interconnections,
leakages that may arise within consumer premises. Use of ELCB's is also statutory for premises with loads equal to above
5 KW.
Top

For any further clarifications consumers may contact NDPL at 66111912 between 9.00am to 9.00pm on all days.

NDPL team will be visiting your premises any time after 7 days for replacing your old meter after checking your wiring. We
look forward to your cooperation in this regard and would be glad to answer all your queries that you may have on the
subject matter.

Thanking you and assuring best of services at all times,

Yours T ruly
For and on behalf of NDPL

Head of Group (Consumer Care) Head of Group (Meter Management)

Top
NDPL - Hum Milkar Ek Ujwal Kal Banayege

Dear Consumer,

Status Report of In tern al w iring at you r premises

In situ ch ecking before replacemen t of old meter w ith new Electron ic meter
NDPL is committed to improving its services associated with electricity distribution in its network area in North and North-
west Delhi. Another important objective of NDPL is to ensure making cost of delivery of electricity to its consumers
competitive. This is possible by ensuring that all units of electricity bought by NDPL from the grid are properly accounted
and recovered from its consumers.

NDPL has therefore provided state of the art electronic meters at various points of electricity transaction and is now able
to reconcile bulk energy transfers upto the point nearest to your premises, which is a Feeder / Distribution Transformer.
We are now in a position to know the GAP between Energy provided by NDPL (into a Feeder / Distribution Transformer)
and that accounted by aggregation of meter readings of consumers connected to such feeders / transformer. This gap is
primarily on account of un-metered electricity being consumed at the consumer end.

This process calls for ensuring that the Meters at consumer end are state of art, so as to measure electricity consumed
accurately, which is to the advantage of genuine consumers. This will also ensure that all attempts to tamper the meter will
be recorded in the memory of the meter.
Top

The Hon'ble High Court of Delhi has vide its order dated 14-12-2005 in writ petition WP(C) No. 12328/2005 recently upheld
that a Discom has the right to change, replace the existing meter with Electronic meter without the need to check the
existing meters accuracy or status.

It is equally important that the internal wiring inside consumer premises is safe and correct. The IS 13779, Amendment 3 of
December 2004 provides that Interconnection of phases or neutrals of consumer loads must be avoided between two or
more metered connections. If you are in an independent house with one independent metered connection you are not likely
to encounter intermixing of wires. However, if you are in cluster of premises, you need to check and ensure that your
internal wiring is independent of wiring of other metered premises.

NDPL would hereinafter check wiring status for any intermixing, earth leakage and connected load, before replacement and
installation of new electronic meters and inform consumers the status on the date of checking. It is however essential that
the consumers maintain the internal wiring in good and correct condition at all times for their own safety. The Indian
Electricity Rules 1956 also require that no electrical installation work (including additions, alternations, repairs and
adjustments to existing installation), except replacements of lamps, fans, fuses, switches, low voltage domestic appliances
and fitting do not alter the capacity and the character of the installations carried out upon the premises on behalf of any
consumer or owner for the purposes of supply, except by qualified personnel. NDPL has trained such of the neighborhood
electricians who volunteered themselves and the list, contact details of such electricians is placed on NDPL web site.
Top

With a view to protecting the internal wiring within consumer premises as also for safety of inmates, appliances, NDPL
recommends use of Earth Leakage Circuit Breakers (ELCB) as main switch immediately after the Meter. This is designed to

http://www.ndplonline.com/consumer/internalwiring.jsp 3/7/2009
North Delhi Power Limited Page 3 of 3

protect internal wiring as also securitize for all times against any Earth Leakage or Wiring errors, wrong interconnections,
leakages that may arise within consumer premises. Use of ELCB's is also statutory for premises with loads equal to above
5 KW.

NDPL team has checked the internal wiring status for Intermixing of phase or neutral as also for Earth leakage and we
have observed the following:

There is an intermixing of phase / neutral wire within your premises

There is Earth Leakage observed at your premises

In terms of Hon'ble HC order of December14, 2005, you are hereby given a week's notice to have the deficiency removed.
We would be replacing your meter after 7 days.
Top

We look forward to your cooperation in this regard and would be glad to answer all your queries that you may have on the
subject matter. For any other clarifications regarding the matter you are free to contact us at 66111912 between 9.00 am
to 9.00 pm on all days.

Thanking you and assuring best of services at all times,

Yours T ruly
For and on behalf of NDPL

Head of Group (Consumer Care) Head of Group (Meter Management)

NDPL - Hum Milkar Ek Ujwal Kal Banayege

Top

http://www.ndplonline.com/consumer/internalwiring.jsp 3/7/2009
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