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Transport for London

Interchange signs standard


Issue 5

MAYOR OF LONDON

Transport for London

I n t e r c h a n g e s i g n s s t a n d a r d

Contents

1 1.1 1.2 1.3 1.3 1.4 1.5

Introduction Types of interchange sign Core network symbols Totem signs Horizontal format Network identification within interchanges Pictograms

3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9

Directional signs and wayfinding principles Directional signing at Interchanges Directional signing to networks Incorporating service information Wayfinding sequence Accessible routes Line diagrams Priciples Line diagrams Line representation Line diagrams Symbology Platform finders Platform confirmation signs Platform station names Way out signs Multiple exits Linking with Legible London Exit guides Exit guides Decision points Exit guides on other networks Signing to bus services Signing to bus services Route changes Viewing distances Maintaining clear sightlines References and contacts

2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10

Specific networks : N a t i o n a l R a i l L o n d o n U n d e r g r o u n d D o c k l a n d s L i g h t R a i l w a y L o n d o n O v e r g r o u n d L o n d o n B u s e s L o n d o n T r a m l i n k L o n d o n C o a c h S t a t i o n s L o n d o n R i v e r S e r v i c e s T a x i s C y c l e s

3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 4

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

I n t r o d u c t i o n

C o n t e n t s

G o o d s i g n i n g a n d i n f o r m a t i o n e n s u r e o u r c u s t o m e r s c a n u n d e r s t a n d L o n d o n s e x t e n s i v e p u b l i c t r a n s p o r t s y s t e m a n d c a n m a k e j o u r n e y s w i t h o u t u n d u e d i f f i c u l t y a n d f r u s t r u a t i o n . A t i n t e r c h a n g e s t h e r e m a y b e s e v e r a l n e t w o r k s , o p e r a t o r s a n d l i n e i d e n t i t i e s w h i c h i f d i s p l a y e d t o g e t h e r w i t h o u t c o n s i d e r a t i o n m a y c a u s e c o n f u s i o n f o r c u s t o m e r s . T o o v e r c o m e t h i s p r o b l e m , a h i e r a r c h y o f i d e n t i t i e s h a s b e e n a g r e e d . T h i s h a s s o u g h t t o i d e n t i f y c o m m o n g r o u n d b e t w e e n s e r v i c e p r o v i d e r s , e n c o u r a g i n g c o n s i s t e n t u s e o f l o g o s , p i c t o g r a m s a n d t e r m i n o l o g y w h e r e v e r p r a c t i c a b l e t o m i n i m i s e c u s t o m e r c o n f u s i o n . D i r e c t i o n a l s i g n i n g g u i d i n g c u s t o m e r s t h r o u g h a n i n t e r c h a n g e m u s t a l s o b e g i v e n c a r e f u l c o n s i d e r a t i o n t o e n s u r e a l o g i c a l a n d c o n s i s t e n t p r o g r e s s i o n o f i n f o r m a t i o n . W h i l s t t h i s j o u r n e y m a y p a s s t h r o u g h a r e a s o f t h e s t a t i o n o p e r a t e d b y d i f f e r e n t n e t w o r k s , t h e s i g n i n g s h o u l d f o r m a s e a m l e s s t r a i l w i t h o u t t h e c u s t o m e r b e i n g c o n f u s e d a t t e r r i t o r i a l b o u n d a r i e s . T h i s d o c u m e n t i s i n t e n d e d t o p r o v i d e g u i d a n c e f o r t h e c o n s i s t e n t a p p l i c a t i o n o f t h e s e p r i n c i p l e s .

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.1

Types of interchange sign

C o n t e n t s

T h e r e q u i r e m e n t s o f i n t e r c h a n g e s i g n i n g d o n o t o n l y r e l a t e t o n e t w o r k i d e n t i f i c a t i o n a t s t a t i o n e n t r a n c e s . C o n s i d e r a t i o n m u s t b e g i v e n t o a l l s i g n t y p e s w i t h i n a c u s t o m e r j o u r n e y , i n c l u d i n g s t a t i o n d i r e c t i o n a l s i g n i n g a n d s t r e e t s i g n i n g b o t h t o a n d f r o m t r a n s p o r t i n t e r c h a n g e s . D u e t o t h e m a n y d i f f e r e n t c o r p o r a t e i d e n t i t i e s i t i s u n r e a l i s t i c t o b e p r e s c r i p t i v e a b o u t e a c h s i g n w i t h i n t h e d i f f e r e n t o p e r a t i o n a l a r e a s , b u t c o n s i s t e n t p r i n c i p l e s s h o u l d b e a d o p t e d t o e n s u r e o p t i m u m c l a r i t y a n d c u s t o m e r u n d e r s t a n d i n g .

Typical sign types : Building mounted interchange totem sign Standard interchange totem sign
UNDERGROUND

UNDERGROUND

DLR

Legible London street directional sign

Charing Cross

OVERGROUND

TFL station directional sign

National Rail
Buses
BUSES

UNDERGROUND

Underground
DLR

DLR

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.2

C o r e n e t w o r k s y m b o l s u s e d t o i d e n t i f y s t a t i o n s

C o n t e n t s

A t i n t e r c h a n g e s t a t i o n e n t r a n c e s , o n l y t h e c o r e n e t w o r k i d e n t i t i e s a r e t o b e d i s p l a y e d . O p e r a t o r o r l i n e i d e n t i t i e s c a n b e i n t r o d u c e d a t t h e a p p r o p r i a t e d e c i s i o n p o i n t w i t h i n t h e s t a t i o n i n a c c o r d a n c e w i t h t h e s t a n d a r d s a g r e e d b y e a c h n e t w o r k . O n s t r e e t s i g n s d i r e c t i n g t o w a r d s s t a t i o n s o n l y t h e c o r e n e t w o r k i d e n t i t i e s m a y b e d i s p l a y e d . T h e v i s u a l i d e n t i t i e s o f t h e m o d e s l i s t e d o n t h i s p a g e a r e t h e c o r e n e t w o r k s t o b e d i s p l a y e d o n i n t e r c h a n g e s t a t i o n i d e n t i f i c a t i o n s i g n s . N o o t h e r l o g o o r p i c t o g r a m s h o u l d b e d i s p l a y e d .
N a t i o n a l R a i l

UNDERGROUND

DLR

L o n d o n U n d e r g r o u n d D o c k l a n d s L i g h t R a i l w a y

OVERGROUND

BUSES

TRAMLINK

L o n d o n O v e r g r o u n d

L o n d o n B u s e s

L o n d o n T r a m l i n k

COACHES

RIVER

V i c t o r i a C o a c h S t a t i o n L o n d o n R i v e r S e r v i c e s

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.3.

T o t e m s i g n s G e n e r a l p r i n c i p l e s

C o n t e n t s

2 x

T h e p u r p o s e o f a t o t e m i s t o i d e n t i f y c l e a r l y a n d c o n s i s t e n t l y t h e m o d e s o f t r a n s p o r t a v a i l a b l e a t o r a r o u n d a p a r t i c u l a r i n t e r c h a n g e . T h e y s h o u l d b e p o s i t i o n e d i n l o c a t i o n s s o a s t o b e c l e a r l y a n d e a s i l y r e c o g n i s e d f r o m a d i s t a n c e . O n l y t h e i d e n t i t i e s l i s t e d o n p a g e X a r e t o b e d i s p l a y e d o p e r a t o r o r l i n e i d e n t i t i e s a r e n o t p e r m i t t e d . Order of display T h e t o p l o g o i s d e t e r m i n e d b y t h e n e t w o r k o w n i n g t h e i n t e r c h a n g e , f o l l o w e d b y t h e o t h e r l o g o s i n o r d e r o f c u s t o m e r u s a g e . B u s e s r o u n d e l s s h o u l d o n l y b e d i s p l a y e d w h e r e i t d o e s n o t m i s l e a d c u s t o m e r t o a s s u m e t h a t a c c e s s t o b u s e s i s w i t h i n t h e s t a t i o n s i t e i t s e l f . Symbol size and spacing T h e n e t w o r k l o g o s i z e a n d s p a c i n g i s b a s e d a r o u n d a p r o p o r t i o n a l w i d t h o f 1 5 u n i t s . F o r r o u n d e l s , t h e s p a c e a t t h e t o p s h o u l d b e 3 u n i t s . F o r a r a i l s y m b o l t h i s s h o u l d b e i n c r e a s e d t o 4 u n i t s f o r v i s u a l c o n s i s t e n c y .

1 5 x

2 x 3 x

2 x

1 5 x

2 x 4 x

UNDERGROUND

4 x

4 x

UNDERGROUND

4 x

4 x

DLR

BUSES

4 x

OVERGROUND

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.3.1 T o t e m s i g n s S t a t i o n n a m e s

C o n t e n t s

2 x

Station names S t a t i o n n a m e s s h o u l d b e d i s p l a y e d b e l o w t h e n e t w o r k s y m b o l s u n l e s s a s t a t i o n n a m e f a s c i a s i g n i s c l e a r l y v i s i b l e . T h e t y p e f a c e a n d c o l o u r o f t h e n a m e w i l l b e i n t h e h o u s e s t y l e o f t h e i n t e r c h a n g e o w n e r . T h e o p t i m u m s i z e s h o u l d b e a l o w e r c a s e x h e i g h t o f 2 u n i t s w i t h t h e t e x t c e n t r a l l y r a n g e d . F o r l o n g e r n a m e s t h i s s h o u l d b e p r o p o r t i o n a l l y r e d u c e d t o m a i n t a i n a m i n i m u m 2 u n i t b o r d e r t o e a c h s i d e . T h e t e r m S t a t i o n m a y b e u s e d b u t s h o u l d b e o m i t t e d i f i t w i l l c a u s e t h e n a m e t o r u n i n t o t h r e e l i n e s . O t h e r t e r m s s u c h a s I n t e r c h a n g e o r L o n d o n a r e n o t p e r m i t t e d u n l e s s t h e y f o r m p a r t o f t h e a c t u a l s t a t i o n n a m e .

1 5 x

2 x 3 x

2 x

1 5 x

2 x 4 x

UNDERGROUND

4 x

4 x

UNDERGROUND

Station Name

4 x 2 x 2 x 2 x

4 x

BUSES

4 x

Westminster Central
2 x m i n 2 x m i n

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.3.2 T o t e m s i g n s A l t e r n a t i v e f o r m a t s

C o n t e n t s

2 x

I n m a n y a r e a s t h e r e m a y b e i n s u f f i c i e n t s p a c e t o a c c o m o d a t e a f u l l t o t e m s i g n o u t s i d e a n i n t e r c h a n g e s t a t i o n . I t i s v i t a l t h a n c u s t o m e r s c a n c l e a r l y i d e n t i f y t h e s t a t i o n a n d n e t w o r k s s e r v e d s o a l t e r n a t i v e f o r m a t s m a y b e a d o p t e d . W h e r e p o s s i b l e a c a n t i l e v e r e d v e r s i o n s h o u l d b e a d o p t e d p r o j e c t i n g f r o m a b u i l d i n g . T h e p o s i t i o n a n d h e i g h t o f s u c h s i g n s m u s t b e c a r e f u l l y c o n s i d e r e d t o p r o v i d e m a x i m u m v i s i b i l i t y a t d i s t a n c e . S t a t i o n n a m e s a r e n o t u s u a l l y d i s p l a y e d o n c a n l i l e v e r e d v e r s i o n s , b e i n g c l o s e t o a s t a t i o n n a m e f a s c i a . I n a r e a s w h e r e s p a c e i s r e s t r i c t e d , a n d w h e r e a b u i l d i n g m o u n t e d s i g n i s d e e m e d u n s u i t a b l e a p o l e m o u n t e d t o t e m s h o u l d b e c o n s i d e r e d . I f t h e s e a r e r e m o t e f r o m t h e s t a t i o n e n t r a n c e f a s c i a s i g n t h e s t a t i o n n a m e s h o u l d b e c l e a r l y d i s p l a y e d . W h e r e N a t i o n a l R a i l s t a t i o n s h a v e s p e c i f i c b r a n d i n g r e q u i r e m e n t s t h e s e m a y b e a c c o m o d a t e d w i t h o u t e n c r o a c h i n g o n t h e s t a n d a r d i n t e r c h a n g e f o r m a t a s s h o w n .

1 5 x

2 x 3 x

2 x

1 5 x

2 x 3 x

2 x

1 5 x

2 x 4 x

UNDERGROUND

OVERGROUND

4 x

4 x

4 x

UNDERGROUND

4 x

Cantilevered totem sign at Underground owned interchange station

Station Name

4 x

3 x

Station Name

Pole mounted totem sign at Overground owned interchange station

Pole mounted totem sign at National Rail station accommodating station identity branding

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.4

H o r i z o n t a l f o r m a t n e t w o r k s i g n i n g

C o n t e n t s

A t s o m e s t a t i o n s i t m a y b e m o s t e f f e c t i v e t o d i s p l a y t h e n e t w o r k l o g o s o n a h o r i z o n t a l f a s c i a s i g n , o r i n s i l h o u e t t e f o r m a t o n o r a b o v e t h e s t a t i o n b u i l d i n g . W h e n n e t w o r k l o g o s a r e d i s p l a y e d t o g e t h e r o n a h o r i z o n t a l f a s c i a s i g n t h e l o g o s i z e a n d s p a c i n g i s b a s e d a r o u n d t h e s a m e p r o p o r t i o n a l w i d t h o f 1 5 u n i t s a n d a p r o j e c t e d 1 5 u n i t h e i g h t . T h e s p a c e b e t w e e n t h e l o g o s s h o u l d b e 5 u n i t s a n d t h e m i n i m u m s p a c e a b o v e a n d b e l o w i s 1 u n i t . L o g o s s h o u l d b e o r d e r e d f r o m l e f t t o r i g h t b a s e d o n i n t e r c h a n g e o w n e r s h i p f o l l o w e d b y c u s t o m e r u s a g e . T h e h e i g h t a n d p o s i t i o n o f t h e s t a t i o n n a m e w i l l d e p e n d o n t h e a c t u a l t y p e f a c e b u t s h o u l d h a v e a c a p h e i g h t o f a r o u n d 1 0 u n i t s a n d b e v i s u a l l y c e n t r e d o n t h e s y m b o l h e i g h t . W h e r e l a r g e f o r m a t s i l h o u e t t e n e t w o r k l o g o s a n d s t a t i o n n a m e s a r e i n c o r p o r a t e d o n o r a b o v e s t a t i o n b u i l d i n g s t h e s a m e p r o p o r t i o n a l r u l e s s h o u l d b e f o l l o w e d .

5 x M i n x

1 5 x

5 x

1 5 x

5 x

1 5 x

1 5 x

UNDERGROUND

DLR

M i n x

1 5 x5 x1 5 x5 x1 5 x5 x

UNDERGROUND

DLR

Station Name
1 5 x Silhouette symbols and lettering applied 5 xas a feature directly to station buildings

1 0 x

1 5 x

5 x

DLR

1 0 x

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.5

N e t w o r k i d e n t i f i c a t i o n w i t h i n i n t e r c h a n g e s

C o n t e n t s

W h e n d i r e c t i n g t o a r a i l n e t w o r k a t a n i n t e r c h a n g e , t h e n e t w o r k n a m e i s u s e d i n c o n j u n c t i o n w i t h t h e a p p r o p r i a t e n e t w o r k s y m b o l . F o r o t h e r T F L m o d e s , t h e n e t w o r k r o u n d e l s y m b o l s h o u l d b e u s e d i n c o n j u n c t i o n w i t h t h e a p p r o p r i a t e m o d e p i c t o g r a m t o p r o v i d e v i s u a l l i n k a n d a i d r e c o g n i t i o n o f t h e r o u n d e l . W h e r e c o r p o r a t e i d e n t i t i e s c a n n o t a c c o m o d a t e b o t h r o u n d e l a n d p i c t o g r a m , t h e r o u n d e l s h o u l d b e o m i t t e d . F o r f u r t h e r d e t a i l s p l e a s e r e f e r t o t h e s e c t i o n r e l a t i n g t o s p e c i f i c m o d e s . T h e f o l l o w i n g s e c t i o n s p r o v i d e g u i d a n c e f o r t h e s y m b o l s a n d t e r m i n o l o g y w h i c h s h o u l d b e a d o p t e d w h e n r e p r e s e n t i n g e a c h s p e c i f i c m o d e .

Directing to primary rail networks

National Rail
N e t w o r k n a m e N e t w o r k s y m b o l Directing to other TFL modes

Buses
M o d e n a m e Primary rail networks :

BUSES

M o d a l r o u n d e l

M o d e p i c t o g r a m

Other TFL modes :

Underground DLR
DLR

UNDERGROUND

Buses Trams

BUSES

TRAMLINK

Overground

OVERGROUND

Coaches Boats
RIVER

COACHES

National Rail
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

1.6

Pictograms

Contents

P i c t o g r a m s a r e w i d e l y u s e d t o c o m m u n i c a t e i n f o r m a t i o n w i t h o u t t h e n e e d t o u n d e r s t a n d a s s o c i a t e d t e x t . T h e e x a m p l e s o n t h i s p a g e r e p r e s e n t t h e c o r e T F L s y m b o l s w h i c h s p e c i f i c a l l y r e l a t e t o t h e v a r i o u s m o d e s o f t r a s p o r t a n d a c c e s s . W h i l s t i t i s a c c e p t a b l e t h a t o t h e r s y s t e m s c o r p o r a t e i d e n t i t i e s h a v e d i f f e r e n t v e r s i o n s o f s u c h s y m b o l s , c o n s i s t e n t f o r m a t p r i n c i p l e s s h o u l d b e a d o p t e d w h e r e v e r p o s s i b l e t o e n s u r e o p t i m u m c l a r i t y a n d c u s t o m e r u n d e r s t a n d i n g . D e t a i l s o f h o w t h e s e s h o u l d b e u s e d t o r e p r e s e n t s p e c i f i c n e t w o r k s a r e s h o w n i n t h e f o l l o w i n g s e c t i o n s c o v e r i n g s p e c i f i c m o d e s

Buses

Coaches

Trams

River craft

Airport

Taxi

Parking

Cycling

Lift

Mobility impaired

Disabled

Pedestrian

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

S p e c i f i c n e t w o r k s

Contents

2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10

N a t i o n a l R a i l L o n d o n U n d e r g r o u n d D o c k l a n d s L i g h t R a i l w a y L o n d o n O v e r g r o u n d L o n d o n B u s e s L o n d o n T r a m l i n k L o n d o n C o a c h S t a t i o n s L o n d o n R i v e r S e r v i c e s T a x i s C y c l e s

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.1

N a t i o n a l R a i l N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e s t a n d a r d r a i l l o g o s h o u l d b e u s e d t o r e p r e s e n t a l l N a t i o n a l R a i l s e r v i c e s o n s t a t i o n a n d s t r e e t s i g n i n g . O n p o l e m o u n t e d o r t o t e m s i g n s , t h e l o g o s h o u l d a p p e a r a s a r e v e r s a l v e r s i o n , w h i t e o n a r e d p a n e l o f f i x e d p r o p o r t i o n s . O n f a s c i a s a n d d i r e c t o n a l s i g n s w i t h i n s t a t i o n s t h e p o s i t i v e r e d v e r s i o n s h o u l d b e u s e d . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , m o n o c h r o m e v e s i o n s o f t h e l o g o s m a y b e u s e d . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Reversal logo

Positive logo

UNDERGROUND

Monochrome versions

Station identification sign displaying negative logo Station directional sign displaying positive logo

Blackheath
Street directional sign displaying monochrome logo Traffic sign displaying reversal logo

Charing Cross
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Blackheath Station

2.1.1 N a t i o n a l R a i l S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o t h e N a t i o n a l R a i l n e t w o r k a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s . T r a i n o p e r a t i n g c o m p a n y n a m e s s h o u l d b e a v o i d e d u n l e s s n o a l t e r n a t i v e e x i s t s .

Liverpool Street National Rail Aylesbury trains Platforms 7-10

Directing to a separate National Rail station from an interchange station. If space is limited the word Station may be omitted as shown. Directing collectively to the Network Rail platforms within an interchange station.

Directing to a platform where a destination is the most easily understood differentiation.

In an integrated environment with flexible services platform numbers may be used.

Variations in sign style


E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

Illustrative examples :

Fenchurch Street Fenchurch Street


Fenchurch Street

A sign in London Underground style directing to a National Rail station.

A sign in London Overground style directing to a National Rail station.

A sign in Legible London style directing to a National Rail station.

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.2

L o n d o n U n d e r g r o u n d N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e U n d e r g r o u n d r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t t h e U n d e r g r o u n d n e t w o r k o n a l l s t a t i o n a n d s t r e e t s i g n i n g . T h e U n d e r g r o u n d t e x t s h o u l d b e d i s p l a y e d i n t h e b a r o n p r i m a r y d i r e c t i o n a l a n d i d e n t i f i c a t i o n s i g n s . O n s e c o n d a r y s i g n s t h e n a m e m a y b e o m i t t e d f r o m t h e b a r i f t h e w o r d i n g c a n n o t b e p r i n t e d c l e a r l y . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , m o n o c h r o m e v e s i o n s o f t h e l o g o s m a y b e u s e d , s i m i l a r l y w i t h t e x t o m i t t e d f o r s m a l l e r a p p l i c a t i o n s . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Standard logo

Reduced logo

UNDERGROUND

UNDERGROUND

Monochrome versions

Bar text may be omitted for smaller applications

UNDERGROUND

Station identification sign displaying standard logo


OVERGROUND

Station directional sign displaying positive logo

Underground

UNDERGROUND

Street directional sign displaying monochrome logo

Traffic sign displaying plain logo

Embankment
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Barkingside Station

2.2.1 L o n d o n U n d e r g r o u n d S i g n t e r m i n o l o g y a n d s t y l e

Terminology
W h e n d i r e c t i n g t o t h e L o n d o n U n d e r g r o u n d n e t w o r k a t i n t e c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s .

Camden Town Underground Central line

UNDERGROUND

Directing to a separate Underground station from an interchange station. If space is limited the word Station may be omitted as shown. Directing to a common access point to all Underground lines within an interchange station.

UNDERGROUND

UNDERGROUND

Directing to specific Underground lines within an interchange station.

Variations in sign style


E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

Illustrative examples :

Underground
Underground
Embankment

UNDERGROUND

A sign in London Overground style directing to Underground platforms.

A sign in a rail monochrome corporate style directing to Underground platforms.

A sign in Legible London style directing to an Underground station.

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.3

D o c k l a n d s L i g h t R a i l w a y N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e D L R r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t t h e D o c k l a n d s L i g h t R a i l w a y n e t w o r k o n a l l s t a t i o n a n d s t r e e t s i g n i n g w i t h D L R d i s p l a y e d i n t h e b a r . W h e r e t h e l o g o w o r d i n g c a n n o t b e c l e a r l y p r i n t e d o r r e a d a t d i s t a n c e , t h e r e d u c e d r e c t a n g u l a r l o g o s h o u l d b e u s e d r a t h e r t h a n t h e r o u n d e l , t h e c o l o u r a l o n e b e i n g i n s u f f i c i e n t i d e n t i f i c a t i o n . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , m o n o c h r o m e v e s i o n s o f t h e l o g o s m a y b e u s e d , s i m i l a r l y a d o p t i n g t h e r e c t a n g u l a r v e r s i o n w h e r e l e g i b i l i t y m a y b e i m p a i r e d . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Standard logo

Reduced logo

DLR

DLR

Monochrome versions

DLR

Station identification sign displaying standard logo


OVERGROUND

Station directional sign displaying positive logo

Bow Church

DLR

Street directional sign displaying monochrome logo

Traffic sign displaying reversal logo

Bow Church
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

East India Station

2.3.1 D o c k l a n d s L i g h t R a i l w a y S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o t h e D L R n e t w o r k a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s .

Bow Church DLR trains


DLR

DLR

Directing to a separate DLR station from an interchange station. If space is limited the word Station may be omitted as shown. Directing collectively to the DLR platforms within an interchange station. To increase legibility the word trains may be omitted. Directing to a DLR platform where a destination is most easily understood differentiation.

DLR via ExCeL

DLR

Platforms 3 and 4
Variations in sign style
E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

DLR

In an integrated environment with flexible services platform numbers may be used.

Illustrative examples :

Tower Gateway
Tower Gateway
Tower Gateway

DLR

A sign in London Underground style directing to a DLR station.

DLR

A sign in London Overground style directing to a DLR station.

A sign in Legible London style directing to a DLRl station.

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.4

L o n d o n O v e r g r o u n d N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e O v e r g r o u n d r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t t h e L o n d o n O v e r g r o u n d n e t w o r k o n a l l s t a t i o n a n d s t r e e t s i g n i n g w i t h O V E R G R O U N D d i s p l a y e d i n t h e b a r . W h e r e t h e l o g o w o r d i n g c a n n o t b e c l e a r l y p r i n t e d o r r e a d a t d i s t a n c e , t h e r e d u c e d r e c t a n g u l a r l o g o s h o u l d b e u s e d r a t h e r t h a n t h e r o u n d e l , t h e c o l o u r a l o n e b e i n g i n s u f f i c i e n t i d e n t i f i c a t i o n . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , m o n o c h r o m e v e s i o n s o f t h e l o g o s m a y b e u s e d , s i m i l a r l y a d o p t i n g t h e r e c t a n g u l a r v e r s i o n w h e r e l e g i b i l i t y m a y b e i m p a i r e d . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Standard logo

Reduced logo

OVERGROUND

OVERGROUND

Monochrome versions

UNDERGROUND

OVERGROUND

Station identification sign displaying standard logo


OVERGROUND

Station directional sign displaying positive logo

Hackney Central
Street directional sign displaying monochrome logo

OVERGROUND

Traffic sign displaying reversal logo

Hackney Central
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Crouch Hill Station

2.4.1 L o n d o n O v e r g r o u n d S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o t h e L o n d o n O v e r g r o u n d n e t w o r k a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s .

Camden Road Overground


OVERGROUND

OVERGROUND

Directing to a separate London Overground station from an interchange station. If space is limited the word Station may be omitted as shown. Directing collectively to the London Overground platforms within an interchange station.

Richmond trains

OVERGROUND

Directing to a platform where a destination is most easily understood differentiation.

Platforms 1 and 2
Variations in sign style
E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

OVERGROUND

In an integrated environment with flexible services platform numbers may be used.

Illustrative examples :

Hackney Wick
Hackney Wick
Hackney Wick

OVERGROUND

A sign in London Underground style directing to a London Overground station.

OVERGROUND

A sign in DLR style directing to a London Overground station.

A sign in Legible London style directing to a L o n d o n O v e r g r o u n d s t a t i o n .

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.5

L o n d o n B u s e s N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e L o n d o n B u s e s r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t t h e L o n d o n B u s n e t w o r k o n a l l s t a t i o n a n d s t r e e t s i g n i n g w i t h B U S E S d i s p l a y e d i n t h e b a r . W h e r e t h e l o g o w o r d i n g c a n n o t b e c l e a r l y p r i n t e d o r r e a d a t d i s t a n c e , t h e s t a n d a r d p i c t o g r a m s h o u l d b e u s e d r a t h e r t h a n t h e r o u n d e l , t h e c o l o u r a l o n e b e i n g i n s u f f i c i e n t i d e n t i f i c a t i o n . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , t h e s t a n d a r d p i c t o g r a m s h o u l d a l w a y s b e u s e d , p o s i t i v e o r r e v e r s e d a s a p p r o p r i a t e . O n T F L d i r e c t i o n a l s i g n s b o t h s t a n d a r d l o g o a n d p i c t o g r a m a r e u s e d t o a i d r o u n d e l l o g o r e c o g n i t i o n . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Standard logo

Pictogram

BUSES

BUSES

Monochrome logos

Station identification sign displaying standard logo


OVERGROUND

Station directional sign displaying positive logo and pictogram

Buses

BUSES

Street directional sign displaying monochrome logo

Traffic sign displaying standard logo

Buses
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Central Bus Station

2.5.1 L o n d o n B u s e s S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o L o n d o n B u s e s s e r v i c e s a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s . F o r s i g n i n g d i r e c t i n g t o a n d d i f f e r e n t i a t i n g b e t w e e n i n d i v i d u a l b u s s t o p s r e f e r t o s e c t i o n X X S i g n i n g t o b u s s t o p s .

Buses

BUSES

Directing collectively to London bus services from an interchange station. .

Bus station
Finsbury Park

BUSES

D i r e c t i n g s p e c i f i c a l l y t o a L o n d o n b u s s t a t i o n f r o m a n i n t e r c h a n g e s t a t i o n .

UNDERGROUND

Directing to an interchange which includes a bus station. Note the pictogram is used for clarity rather than the red roundel.

Variations in sign style


E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

Illustrative examples :

Buses
Buses
Buses

BUSES

A sign in London Overground style d i r e c t i n g t o L o n d o n b u s s e r v i c e s .

A sign in a rail monochrome corporate style directing to London bus services.

A sign in Legible London style directing to London b u s s e r v i c e s .

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.6

L o n d o n T r a m l i n k N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e L o n d o n T r a m l i n k r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t t h e L o n d o n T r a m l i n k n e t w o r k o n a l l s t a t i o n a n d s t r e e t s i g n i n g w i t h T R A M L I N K d i s p l a y e d i n t h e b a r . W h e r e t h e l o g o w o r d i n g c a n n o t b e c l e a r l y p r i n t e d o r r e a d a t d i s t a n c e , t h e s t a n d a r d p i c t o g r a m s h o u l d b e u s e d r a t h e r t h a n t h e r o u n d e l , t h e c o l o u r a l o n e b e i n g i n s u f f i c i e n t i d e n t i f i c a t i o n . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , t h e s t a n d a r d p i c t o g r a m s h o u l d a l w a y s b e u s e d , p o s i t i v e o r r e v e r s e d a s a p p r o p r i a t e . O n T F L d i r e c t i o n a l s i g n s b o t h s t a n d a r d l o g o a n d p i c t o g r a m a r e u s e d t o a i d r o u n d e l l o g o r e c o g n i t i o n . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Standard logo

Pictogram

TRAMLINK

TRAMLINK

Monochrome logos

Station identification sign displaying standard logo


OVERGROUND

Station directional sign displaying positive logo and pictogram

Trams

TRAMS

Street directional sign displaying monochrome logo

Traffic sign displaying pictogram

Morden Road
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Morden Road Station

2.6.1 L o n d o n T r a m l i n k S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o t h e L o n d o n T r a m l i n k n e t w o r k a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s .

Morden Road Trams


TRAMS

TRAMS

Directing to a separate Tramlink station or stop from an interchange station. If space is limited the word Station may be omitted as shown. Directing collectively to the Tramlink departure points within an interchange station.

Platform 10

TRAMS

Directing to a platform where a destination is most easily understood differentiation.

Variations in sign style


E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

Illustrative examples :

Morden Road Morden Road


Morden Road

TRAMS

A sign in London Underground style directing to a Tramlink station or stop.

TRAMS

A sign in London Overground style directing to a Tramlink station or stop.

A sign in Legible London style directing to a T r a m l i n k s t a t i o n o r s t o p .

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.7

L o n d o n C o a c h S t a t i o n s N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

T h e L o n d o n C o a c h S t a t i o n s r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t t h e L o n d o n C o a c h e s n e t w o r k o n a l l s t a t i o n a n d s t r e e t s i g n i n g w i t h C O A C H E S d i s p l a y e d i n t h e b a r . W h e r e t h e l o g o w o r d i n g c a n n o t b e c l e a r l y p r i n t e d o r r e a d a t d i s t a n c e , t h e s t a n d a r d p i c t o g r a m s h o u l d b e u s e d r a t h e r t h a n t h e r o u n d e l , t h e c o l o u r a l o n e b e i n g i n s u f f i c i e n t i d e n t i f i c a t i o n . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , t h e s t a n d a r d p i c t o g r a m s h o u l d a l w a y s b e u s e d , p o s i t i v e o r r e v e r s e d a s a p p r o p r i a t e . O n T F L d i r e c t i o n a l s i g n s b o t h s t a n d a r d l o g o a n d p i c t o g r a m a r e u s e d t o a i d r o u n d e l l o g o r e c o g n i t i o n . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

Standard logo

Pictogram

COACHES

COACHES

Monochrome logos

BUSES

Station identification sign displaying standard logo


OVERGROUND

Station directional sign displaying positive logo and pictogram

Coaches

COACHES

Street directional sign displaying monochrome logo

Traffic sign displaying pictogram

Coach Station
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Coach Station

2.7.1 L o n d o n C o a c h S t a t i o n s S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o a L o n d o n C o a c h s t a t i o n a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s .

Coaches

COACHES

Directing collectively to coach services from an interchange station. .

Coach Station

COACHES

D i r e c t i n g s p e c i f i c a l l y t o a c o a c h s t a t i o n f r o m a n i n t e r c h a n g e s t a t i o n o f t h e s a m e n a m e .

Victoria Coach Station

COACHES

D i r e c t i n g s p e c i f i c a l l y t o a c o a c h s t a t i o n f r o m a n i n t e r c h a n g e s t a t i o n o f a d i f f e r e n t n a m e .

Variations in sign style


E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

Illustrative examples :

Coaches

COACHES

A sign in London Underground style directing to coach services.

Coach Station

COACHES

A sign in London Buses style directing to a coach station.

Coach Station
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

A sign in Legible London style directing to a coach station.

2.8

L o n d o n R i v e r S e r v i c e s N e t w o r k i d e n t i f i c a t i o n s i g n s

C o n t e n t s

Standard logo

Pictogram

T h e L o n d o n R i v e r S e r v i c e s r o u n d e l l o g o s h o u l d b e u s e d t o r e p r e s e n t L o n d o n R i v e r S e r v i c e s o n a l l s t a t i o n a n d s t r e e t s i g n i n g w i t h R I V E R d i s p l a y e d i n t h e b a r . W h e r e t h e l o g o w o r d i n g c a n n o t b e c l e a r l y p r i n t e d o r r e a d a t d i s t a n c e , t h e s t a n d a r d p i c t o g r a m s h o u l d b e u s e d r a t h e r t h a n t h e r o u n d e l , t h e c o l o u r a l o n e b e i n g i n s u f f i c i e n t i d e n t i f i c a t i o n . T h e p i c t o g r a m s h o u l d a l s o b e u s e d w h e n d i r e c t i n g t o p i e r s n o t o w n e d b y L R S . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , t h e s t a n d a r d p i c t o g r a m s h o u l d a l w a y s b e u s e d , p o s i t i v e o r r e v e r s e d a s a p p r o p r i a t e . O n T F L d i r e c t i o n a l s i g n s b o t h s t a n d a r d l o g o a n d p i c t o g r a m a r e u s e d t o a i d r o u n d e l l o g o r e c o g n i t i o n . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

RIVER

Monochrome logos

Greenwich Pier

Station directional sign displaying positive logo and pictogram

Millbank Pier

RIVER

Pier identification flag displaying standard logo

Street directional sign displaying monochrome logo

Traffic sign displaying pictogram

Millbank Pier
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

Greenwich Pier

2.8.1 L o n d o n R i v e r S e r i c e s S i g n t e r m i n o l o g y a n d s t y l e

C o n t e n t s

Terminology
W h e n d i r e c t i n g t o a L o n d o n R i v e r S e r v i c e s P i e r a t i n t e r c h a n g e s o r o n s t r e e t , c o n s i s t e n t a n d a p p r o p r i a t e t e r m i n o l o g y i s v i t a l t o e n s u r e c u s t o m e r u n d e r s t a n d i n g . T h e e x a m p l e s o p p o s i t e s h o w t h e c o r r e c t t e r m i n o l o g y t o b e a d o p t e d f o r t y p i c a l i n t e r c h a n g e s i t u a t i o n s .

Millbank Pier

RIVER

When directing to an LRS pier, the full pier name and the word Pier should . be used.

London Eye Pier

W h e n d i r e c t i n g t o a p i e r n o t o w n e d b y L R S t h e f u l l n a m e i s u s e d w i t h o u t t h e r o u n d e l .

Variations in sign style


E a c h o f t h e s i g n s i n d i c a t e d h a s i t s o w n d i s t i n c t i v e s t y l e o f c o l o u r , t y p o g r a p h y a n d l a y o u t , b u t t h e u s e o f c o m m o n t e r m i n o l o g y , s y m b o l s a n d p i c t o g r a m s w i l l m a i n t a i n c o n t i n u i t y o f c o m m u n i c a t i o n . T h e s t y l e s s h o w n a r e i l l u s t r a t i v e o n l y a n d a r e n o t a n a c c u r a t e r e p r e s e n t a t i o n o f c o r p o r a t e s t y l e

Illustrative examples :

Millbank Pier

RIVER

A sign in London Underground style directing to an LRS owned pier.

London Bridge Pier

A sign in DLR style directing to a pier not owned by LRS.

Millbank Pier
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

A sign in Legible London style directing to an LRS owned pier.

2.9

L o n d o n T a x i s i g n a g e

C o n t e n t s

Standard logo

Pictogram

T h e L o n d o n T a x i r o u n d e l l o g o o r p i c t o g r a m s h o u l d n o t b e u s e d o n s t a t i o n t o t e m s o r e n t r a n c e f a s c i a s i g n s . W h e r e a p p r o p r i a t e h o w e v e r , a t a x i r a n k s i g n m a y b e i n s t a l l e d o u t s i d e a s t a t i o n i n c o r p o r a t i n g b o t h s y m b o l s . W h e r e a t a x i r a n k i s p r e s e n t o u t s i d e a s t a t i o n , d i r e c t i o n a l s i g n a g e s h o u l d d i s p l a y t h e t h e s t a n d a r d p i c t o g r a m , w i t h o u t t h e r o u n d e l , p o s i t i v e o r r e v e r s e d a s a p p r o p r i a t e . T h e t e r m P r i v a t e h i r e s h o u l d n o t b e u s e d w h e n d i r e c t i n g t o t a x i s a t i n t e r c h a n g e s . F o r d e t a i l s o f c o l o u r s a n d p r o p o r t i o n s r e f e r t o t h e a p p r o p r i a t e T F L s t a n d a r d .

TAXIS

Monochrome logos

Station directional signs displaying standard pictogram

Taxis
Standard TFL Taxi rank sign displaying roundel and pictogram Station directional sign in rail style displaying standard pictogram

Taxis
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

2.10 C y c l e f a c i l i t i e s s i g n i n g

C o n t e n t s

Pictogram

Parking symbol with cycle pictogram

T h e T F L c y c l e p i c t o g r a m o r c y c l i n g r o u n d e l s s h o u l d n o t b e u s e d o n s t a t i o n t o t e m s , f a s c i a s o r d i r e c t i o n a l s i g n s a s t a x i s d o n o t c o n s t i t u t e a p u b l i c t r a n s p o r t n e t w o r k . C y c l e f a c i l i t i e s a t i n t e r c h a n g e s t a t i o n s s h o u l d b e s i g n e d u s i n g t h e s t a n d a r d c y c l e p i c t o g r a m . W h e r e c y c l e p a r k i n g a r e a s a r e p r e s e n t a t i n t e r c h a n g e s t a t i o n s t h e r e s h o u l d b e c l e a r s i g n i n g f r o m t h e s t a t i o n a p p r o a c h d i s p l a y i n g t h e c y c l e p i c t o g r a m i n c o n j u n c t i o n w i t h t h e s t a n d a r d t r a f f i c p a r k i n g s y m b o l . W h e r e e l e m e n t s a r e s h o w n i n a s i n g l e c o l o u r o n s i g n s y s t e m s , m o n o c h r o m e v e s i o n s o f t h e t w o s y m b o l s s h o u l d b e u s e d f o r c l a r i t y a n d c o n s i s t e n c y .
Monochrome symbols

Standard TFL sign directing to cycle parking

Cycle parking

Directional sign in rail style directing to cycle parking

Cycle parking

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

D i r e c t i o n a l s i g n i n g a n d w a y f i n d i n g p r i n c i p l e s

Contents

3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11

Directional signing at Interchanges Directional signing to networks Incorporating service information Wayfinding sequence Accessible routes Line diagrams Priciples Line diagrams Line representation Line diagrams Symbology Platform finders Platform confirmation signs Platform station names

3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21

Way out signs Multiple exits Linking with Legible London Exit guides Exit guides Decision points Exit guides on other networks Signing to bus services Signing to bus services Route changes Viewing distances Maintaining clear sightlines

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.1

D i r e c t i o n a l s i g n i n g a t i n t e r c h a n g e s

C o n t e n t s

G o o d d i r e c t i o n a l s i g n i n g w i t h i n i n t e r c h a n g e s e n a b l e s c u s t o m e r s t o f i n d t h e i r c o r r e c t d e s t i n a t i o n w i t h o u t h e s i t a t i o n o f c o n f u s i o n . W h i l s t t h e g r a p h i c s t y l e o f s u c h s i g n s m a y f o l l o w s p e c i f i c c o r p o r a t e i d e n t i t y r u l e s a s s o c i a t e d w i t h a p a r t i c u l a r n e t w o r k o r o p e r a t o r , t h e i n f o r m a t i o n n e e d s o f t h e c u s t o m e r s a t e a c h d e c i s i o n p o i n t a r e i d e n t i c a l . T h e f o l l o w i n g s e c t i o n s p r o v i d e g u i d a n c e t o c o m m o n w a y f i n d i n g p r i n c i p l e s w h i c h s h o u l d b e a d o p t e d t o t h i s a i m . I t w o u l d b e i m p r a c t i c a l t o b e g r a p h i c a l l y p r e s c r i p t i v e f o r e a c h n e t w o r k s i d e n t i t y s o f o r t h e p u r p o s e o f t h e s e s e c t i o n s s i g n s h a v e b e e n s h o w n i n a n e u t r a l T F L s t y l e , b u t t h e p r i n i c i p l e s m a y b e a p p l i e d w i t h i n a n y s i g n s y s t e m . W h e r e c o m p l e x i n t e r c h a n g e s t a t i o n s h a v e c o m m o n a r e a s w h i c h a r e e f f e c t i v e l y s h a r e d b y s e v e r a l n e t w o r k s e g . S t r a t f o r d , i t i s r e c o m m e n d e d t h a t a n e u t r a l s t y l e i s a d o p t e d t o e n s u r e c u s t o m e r s b e n e f i t f r o m a c o n s i s t e n t v i s u a l t r a i l w i t h o u t u n n e c e s s a r y v i s u a l s t y l e c h a n g e s .

Platform 1
East Croydon and Brighton
UNDERGROUND

Shenfield & Gidea Park

Platform 5 Northern line


BUSES

Buses

Whilst sign styles change in accordance with different network identities, the information needs of the customer at a decision point are identical

Platform 1
East Croydon and Brighton

Shenfield & Gidea Park

Platform 5 Northern line

Buses

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.2

D i r e c t i o n a l s i g n i n g t o n e t w o r k s

C o n t e n t s

Directing to primary networks

P r i m a r y d i r e c t i o n a l s i g n i n g a t i n t e r c h a n g e s s h o u l d b e c l e a r a n d u n c l u t t e r e d b y s e r v i c e i n f o r m a t i o n . N e t w o r k s s h o u l d b e g i v e n e q u a l e m p h a s i s t o e n s u r e p a r i t y , a n d a d o p t t h e t e r m i n o l o g y a n d g r a p h i c e l e m e n t s d e t a i l e d i n t h e p r e v i o u s s e c t i o n s . S i g n l a y o u t s s h o u l d b e k e p t a s s i m p l e a n d l e g i b l e a s p o s s i b l e , t h e c o n t e n t b a s e d a r o u n d c u s t o m e r n e e d s a t d e c i s i o n p o i n t s . I f a l l r a i l n e t w o r k s a t a n i n t e r c h a n g e a r e i n t h e s a m e d i r e c t i o n , t h e u s e o f t h e w o r d T r a i n s w i t h t h e a s s o c i a t e d n e t w o r k s y m b o l s w i l l p r o v i d e o p t i m u m l e g i b i l i t y a n d c l a r i t y .

National Rail Buses


BUSES
UNDERGROUND

Underground

Directing to primary network with a decision between Underground lines

National Rail Central line


UNDERGROUND

UNDERGROUND

Jubilee line
DLR

DLR

Directional sign where all rail networks are in the same direction

Trains

UNDERGROUND

DLR

OVERGROUND

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.3

D i r e c t i o n a l s i g n i n g i n c o r p o r a t i n g s e r v i c e i n f o r m a t i o n

C o n t e n t s

W h e r e s i g n s n e e d t o i n c l u d e s e r v i c e i n f o r m a t i o n r e l a t i n g t o a s p e c i f i c n e t w o r k o r p l a t f o r m , t h e u s e s m a l l e r s e c o n d a r y t e x t w i l l e n a b l e t h e i n f o r m a t i o n t o b e i n c o r p o r a t e d w i t h i n t h e s a m e s i g n a r e a w i t h o u t c a u s i n g v i s u a l c o n f u s i o n t o t h e o t h e r d i r e c t i o n s . W h e r e s i g n s a r e i n a m o d u l a r v i s u a l s l a t s i t i s r e c o m m e n d e d t h a t t h e s e c o n d a r y t e x t i s t o t h e s i d e o f t h e p r i m a r y t e x t a s i n d i c a t e d .

Directing to primary rail networks

Primary text
N e t w o r k o r p l a t f o r m

OVERGROUND

Secondary text
D i r e c t i o n o r d e s t i n a t i o n s

N e t w o r k s y m b o l

Platform 1
East Croydon and Brighton
UNDERGROUND

Shenfield & Gidea Park

Platform 5 Northern line


DLR

D i r e c t i n g t o s p e c i f i c s e r v i c e s

Overground DLR
DLR

OVERGROUND

National Rail
via Poplar and Canning Town Stratford International
DLR

DLR

DLR

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.4

Directional signs - Wayfinding sequence

C o n t e n t s

T o e n s u r e s i g n i n g i s c l e a r a n d s i m p l e f o r c u s t o m e r s p a s s i n g t h r o u g h t h e s t a t i o n t h e r e s h o u l d b e a l o g i c a l p r o g e s s i o n o f i n f o r m a t i o n . T h i s s h o u l d b e b a s e d a r o u n d t h e c u s t o m e r n e e d s a t k e y d e c i s i o n p o i n t s , k e e p i n g m e s s a g e s c o n c i s e a n d s i g n s a s s i m p l e a n d l e g i b l e a s p o s s i b l e . T h e s e l a y o u t s s h o w a t y p i c a l s i g n p r o g r e s s i o n f r o m t i c k e t h a l l t o p l a t f o r m .

Tickets

DLR

DLR

National Rail

Platform 1

Liverpool Street

Shenfield and Gidea Park

Platform 2

O n e n t e r i n g t h e t i c k e t h a l l o v e r h e a d s i g n i n g 1 . s h o u l d d i r e c t t o p r i m a r y s e r v i c e s . 2 . A t t h e d e c i s i o n p o i n t b e t w e e n s e r v i c e s , p l a t f o r m d i r e c t i o n s a n d n u m b e r s s h o u l d b e i n t r o d u c e d o n o v e r h e a d s i g n s . F o r c u s t o m e r s r e q u i r i n g f u r t h e r s u p p o r t i n g 3 . i n f o r m a t i o n , w a l l m o u n t e d l i n e d i a g r a m s s h o u l d b e p r o v i d e d ( R e f e r t o s e c t i o n 3 . 6 ) . A t t h e p l a t f o r m e n t r y p o i n t , a n o v e r h e a d s i g n 4 . s h o u l d c o n f i r m t h e c u s t o m e r s a r r i v a l a t t h e r e q u i r e d p l a t f o r m . W h e r e p o s s i b l e a l i n e d i a g r a m s h o u l d a l s o b e d i s p l a y e d c l o s e t o t h e p l a t f o r m e n t r y p o i n t .

Platform 2
Shenfield and Gidea Park

Platform 2
Shenfield and Gidea Park

Stratford

Maryland Forest Gate Manor Park Ilford Seven Kings Goodmayes Chadwell Heath Romford Gidea Park Harold Wood Brentwood Shenfield

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.5

D i r e c t i o n a l s i g n s A c c e s s i b l e r o u t e s

C o n t e n t s

Directing to a lift serving all areas

C l e a r d i r e c t i o n s t o l i f t s a r e e s s e n t i a l t o e n s u r e m o b i l i t y i m p a i r e d c u s t o m e r s n a v i g a t e i n t e r c h a n g e s a s e f f i c i e n t l y a s p o s s i b l e . T o a v o i d o v e r c o m p l i c a t e d s i g n l a y o u t s , d i r e c t i o n s t o l i f t s s h o u l d o n l y i n t r o d u c e d a t t h e p o i n t w h e r e t h e r o u t e t o a d e s t i n a t i o n d e v i a t e s f r o m t h e n o r m a l r o u t e . U n f o r t u n a t e l y a t m a n y i n t e r c h a n g e s , n o t a l l s e r v i c e s a r e f u l l y a c c e s s i b l e a n d t h i s m u s t b e c l e a r l y r e f l e c t e d i n a n y d i r e c t i o n a l s i g n i n g . W h e r e a l i f t s e r v e s a l l a r e a s , t o a v o i d a n y i n c o r r e c t i m p l i e d l i n k i t s h o u l d a p p e a r a s a s e p a r a t e d i r e c t i o n . W h e r e a l i f t s e r v e s o n l y o n e m o d e , t h e d i r e c t i o n s h o u l d a p p e a r i n t h e s a m e p a n e l a r e a a s t h e m o d e , w i t h s u p p o r t i n g t e x t f o r f u r t h e r e m p h a s i s i f r e q u i r e d . W h e r e l i f t s l e a d t o s p e c i f i c a r e a s , s i g n s o v e r t h e l i f t d o o r s s h o u l d i n c o r p o r a t e s u c h d i r e c t i o n s . T h e s e s h o u l d b e b a s e d a r o u n d t h e e n d d e s t i n a t i o n , i f t h e e x i t r o u t e r e q u i r e s t h e u s e o f s e v e r a l l i f t s . L i f t t o t i c k e t h a l l i s l i t t l e u s e t o a c u s t o m e r l e a v i n g a s t a t i o n w h o i s l o o k i n g f o r t h e e x i t .

National Rail Overground


OVERGROUND

DLR

DLR

Lift

Directing to a lift serving one specific mode

National Rail Overground DLR


DLR OVERGROUND

Lifts to DLR platforms

Typical sign over lift entrance

Lift
To exit and National Rail

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.6

L i n e d i a g r a m s P r i n c i p l e s

C o n t e n t s

Line diagram displaying Underground line

Line diagram displaying National Rail line

To enable customers to find the correct platform for their required destination line diagram signs should be provided to show the stations and interchanges served by a specific platform. They must be positioned at the decision point between platforms, and ideally on the platform close to the entry point. Line diagrams at decision points have directional arrows in the header panel, which are omitted on the platform versions. Where possible network rail services should be represented as a line diagram using the same graphic principles. The graphic rules for the construction of TFL line diagrams and how specific interchanges should be represented are detailed in the TFL Line Diagram Standard. (t?.gov.uk/corporatedesign).

Platform 9

UNDERGROUND

Platform 8
Shenfield and Gidea Park

Central line - Eastbound

Stratford

Stratford

Leyton

Wanstead Redbridge Gants Hill Newbury Park Barkingside Fairlop Hainault Grange Hill Chigwell Roding Valley

Leytonstone

Snaresbrook

South Woodford

Maryland Forest Gate Manor Park Ilford Seven Kings Goodmayes Chadwell Heath Romford Gidea Park Harold Wood Brentwood Shenfield

Woodford Buckhurst Hill Loughton Debden Theydon Bois Epping

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.7

L i n e d i a g r a m s L i n e r e p r e s e n t a t i o n

C o n t e n t s

L i n e d i a g r a m s r e p r e s e n t i n g r a i l s e r v i c e s w i t h i n t h e L o n d o n a r e a s h o u l d b e c o n s i s t e n t i n t h e c o l o u r s a n d r e p r e s e n t a t i o n o f s p e c i f i c l i n e s a n d n e t w o r k s . O n T F L l i n e d i a g r a m s U n d e r g r o u n d l i n e s s h o u l d b e d i p l a y e d i n t h e i r s e p a r a t e l i n e c o l o u r s a s s h o w n o n t h e t u b e m a p . T h e l i n e s o f n e t w o r k l i n e s a r e s h o w n i n a s i n g l e c o l o u r i n a c c o r d a n c e w i t h t h e d i a g r a m b e l o w . W h e r e l i n e s o p e r a t e f r o m a s h a r e d p l a t f o r m t h e l i n e s s h o u l d b e d i s p l a y e d n e x t t o e a c h o t h e r w h e r e c o m m o n s t a t i o n s a r e s e r v e d , t h e n d e v i a t i n g a t t h e a p p r o p r i a t e j u n c t i o n a s s h o w n .

L i n e d i a g r a m d i s p l a y i n g O v e r g r o u n d a n d N a t i o n a l R a i l s e r v i c e s f r o m a s i n g l e p l a t f o r m

Forest Hill Honor Oak Park Brockley New Cross Gate Surrey Quays Canada Water Rotherhithe Wapping Shadwell Whitechapel Shoreditch High Street Hoxton Haggerston Dalston Junction Canonbury Highbury & Islington
Trains to New Cross Trains to Clapham Junction

Jubilee Northern

London Bridge

Jubilee

DLR

UNDERGROUND

U n d e r g r o u n d l i n e s

District Hammersmith & City

OVERGROUND

O v e r g r o u n d l i n e s

DLR

D L R l i n e s

Stratford to Richmond and Clapham Junction

N a t i o n a l R a i l l i n e s

Stratford to Richmond and Clapham Junction

Victoria

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.8

L i n e d i a g r a m s S y m b o l o g y

C o n t e n t s

T h e d i a g r a m s o n t h i s p a g e p r o v i d e f u n c t i o n a l g u i d a n c e i n t h e r e c o m m e n d e d s y m b o l o g y f o r r a i l l i n e d i a g r a m s . T h e g r a p h i c r u l e s f o r t h e c o n s t r u c t i o n o f T F L l i n e d i a g r a m s a r e d e t a i l e d i n t h e T F L L i n e D i a g r a m S t a n d a r d .

Typical interchanges shown on TFL line diagrams :

Station Station Station Station Station

Central Victoria

D i r e c t i n t e r c h a n g e s w i t h o t h e r T F L m o d e s a r e s h o w n a s c o l o u r e d f l a g s w i t h l i n e o r m o d e n a m e d i s p l a y e d

S i n g l e t a b r e p r e s e n t s s i n g l e l i n e s t a t i o n

D i r e c t i n t e r c h a n g e s w i t h N a t i o n a l R a i l s t a t i o n a r e s h o w n u s i n g t h e R a i l l o g o

R i n g t o b e u s e d w h e r e s t a t i o n a t l i n e e n d i s a n i n t e r c h a n g e

R i n g r e p r e s e n t s i n t e r c h a n g e s t a t i o n

Central Victoria Overground

D i r e c t i n t e r c h a n g e s t o b o t h T F L a n d N a t i o n a l R a i l a r e s h o w n s i d e b y s i d e

D i r e c t j o i n e d b r a n c h i n d i c a t e s s e r v i c e t h a t c a n b e r e a c h e d d i r e c t l y a s p a r t o f n o r m a l s e r v i c e

Circle District

I n t e r c h a n g e s w i t h p i e r s a r e s h o w n u s i n g t h e r i v e r p i c t o g r a m

D o u b l e t a b u s e d t o i n d i c a t e e n d o f l i n e

D o u b l e r i n g b r i d g i n g m a i n a n d b r a n c h l i n e i n d i c a t e s i n d i r e c t b r a n c h . C a n a l s o b e u s e d t o i n d i c t a t e v e r y i n f r e q u e n t d i r e c t s e r v i c e .

Euston

W a l k i n g i n t e r c h a n g e s s h o u l d d i s p l a y n e t w o r k l o g o a n d s t a t i o n o m i t t i n g d i r e c t i n t e r c h a n g e r i n g

Trains to Clapham Junction


A r r o w u s e d t o i n d i c a t e l i n e c o n t i n u e s b e y o n d s t a t i o n s s h o w n T e x t m a y b e u s e d t o i n d i c a t e o n w a r d d i r e c t i o n o n c o m p l e x d i a g r a m s w h e r e t h e f u l l l i n e c a n n o t b e s h o w n

TFL line interchanges shown on National Rail diagrams :

Station

Bakerloo Metropolitan

D i r e c t i n t e r c h a n g e w i t h T F L l i n e s i n c o r p o r a t i n g a p p r o p r i a t e p l a i n r o u n d e l s

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.9

P l a t f o r m f i n d e r s
S c h e m a t i c m a p i s e x t r a c t e d f r o m n e t w o r k m a p w i t h d i r e c t i o n s o r e n d d e s t i n a t i o n s a n n o t a t e d

Platform finder
Trains to

A t l a r g e i n t e r c h a n g e s w h e r e t h e r e i s i n s u f f i c i e n t s p a c e a t d e c i s i o n p o i n t s t o d i s p l a y a l l s e r v i c e s o n i n d i v i d u a l r o u t e d i a g r a m s , p l a t f o r m f i n d e r p a n e l s s h o u l d b e c o n s i d e r e d . T h e s e h a v e t h e a d v a n t a g e t h a t t h e y c a n b e r e p e a t e d a t a l l d e c i s i o n p o i n t s a r o u n d a c o m p l e x , w h e r e f u l l s e t o f l i n e d i a g r a m s c o u l d n e v e r b e a c c o m m o d a t e d . T h e e x a c t f o r m a t w i l l d e p e n d o n t h e i n t e r c h a n g e i n q u e s t i o n , b u t t h e e x a m p l e s h o w n h e r e f r o m S t r a t f o r d g i v e s a n i n d i c a t i o n o f t h e f u n c t i o n a l e l e m e n t s a n d f o r m a t . W h e r e a n u m b e r b a s e d f o r m a t i s a d o p t e d f o r p l a t f o r m f i n d e r s , t h e p l a t f o r m n u m b e r a n d f o r m a t m u s t b e r e f l e c t e d w i t h i n t h e d i r e c t i o n a l s i g n s t o e n s u r e a l o g i c a l a n d c o n s i s t e n t c u s t o m e r i n f o r m a t i o n t r a i l .

Stansted Airport

12
DLR Stratford International
DLR
UNDERGROUND

16

Central line Eastbound

Trains to

Clacton, Harwich Norwich and Southend London Overground Liverpool Street Central line Westbound
UNDERGROUND

OVERGROUND

1 2 5 9 3

Stratford

10 8
Trains to

Shenfield and Gidea Park

DLR via Poplar

DLR

13 14 15
UNDERGROUND

17

DLR

DLR via Canning Town & ExCeL

Jubilee line

Platforms

2 Overground
Westbound via Central London

OVERGROUND

3 Central line

UNDERGROUND

3 Central line 4 5

Westbound via Central London

4
UNDERGROUND

DLR via Poplar


National Rail
Trains to Liverpool Street Eastbound to Epping, Woodford and Hainault
Trains to Shenfield and Gidea Park Trains to Clacton, Harwich Norwich and Southend Trains to Stansted Airport

DLR

5
DLR

DLR via Poplar


National Rail
Trains to Liverpool Street

6 8

Central line National Rail

UNDERGROUND

10 National Rail 12 National Rail

13 14 15 Jubilee line

UNDERGROUND

P l a t f o r m S e r v i c e d e s c r i p t i o n n u m b e r s ( f l e x i b l e f o r m a t )

N e t w o r k s y m b o l s

16 DLR - Stratford International 17 DLR via Canning Town & ExCeL


Please check departure indicators for all National Rail services

DLR

DLR

D i r e c t i o n a l s i g n d i s p l a y i n g t h e s a m e e l e m e n t s

DLR
I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

DLR

via Poplar

Platform

P l a t f o r m s l a t s a l l o w s e r v i c e d e s c r i p t i o n s t o b e e a s i l y u p d a t e d

3.10

P l a t f o r m c o n f i r m a t i o n s i g n s

C o n t e n t s

3
H a v i n g r e a c h e d t h e p l a t f o r m a c u s t o m e r s h o u l d b e a b l e t o s e e a s i g n c o n f i r m i n g t h e p l a t f o r m n u m b e r a n d d i r e c t i o n . T h e f o l l o w i n g e l e m e n t s s h o u l d b e c o n s i d e r e d : S u s p e n d e d p l a t f o r m c o n f i r m a t i o n s i g n d i s p l a y i n g 1 . p l a t f o r m n u m b e r l i n e a n d d i r e c t i o n . P l a t f o r m n u m b e r w i t h o u t d e s t i n a t i o n f o r u s e 2 . w h e n s p a c e i s r e s t r i c t e d . P l a t f o r m l i n e d i a g r a m p o s i t i o n e d c l o s e t o t h e 3 . e n t r y p o i n t . W h e r e p l a t f o r m s s e r v e o n e n e t w o r k l i n e e x c l u s i v e l y l i n e b r a n d i n g m a y b e i n c o r p o r a t e d p r o v i d i n g c u s t o m e r s a r e n o t c o n f u s e d a s a r e s u l t .

Platform 9

UNDERGROUND

Central line - Eastbound

Stratford

Leyton

Wanstead Redbridge Gants Hill Newbury Park Barkingside Fairlop Hainault Grange Hill Chigwell Roding Valley

Leytonstone

Snaresbrook

South Woodford

Woodford Buckhurst Hill Loughton Debden Theydon Bois Epping

Platform 9

Platform
UNDERGROUND

Central line - Eastbound

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.11

P l a t f o r m s t a t i o n n a m e s

C o n t e n t s

W h e r e p l a t f o r m s s e r v e o n e n e t w o r k l i n e e x c l u s i v e l y l i n e t h e s t a t i o n n a m e s h o u l d b e i n t h e c o r p o r a t e s t y l e o f t h a t n e t w o r k . A t s i m p l e i n t e r c h a n g e s w h e r e p l a t f o r m s s e r v e m o r e t h a n o n e n e t w o r k , t h e s t a t i o n n a m e s h o u l d b e i n t h e s t y l e o f t h e s t a t i o n o w n e r . A t a n U n d e r g r o u n d s t a t i o n w i t h N a t i o n a l r a i l s e r v i c e s o p e r a t i n g f r o m t h e s a m e p l a t f o r m , U n d e r g r o u n d r o u n d e l s w o u l d b e d i s p l a y e d a s t h e s t a t i o n n a m e . N e u t r a l r e c t a n g u l a r s t a t i o n n a m e s s h o u l d b e u s e d t o a v o i d c u s t o m e r c o n f u s i o n a t l a r g e i n t e r c h a n g e s w h e r e t h e r e a r e s e v e r a l p a r a l l e l p l a t f o r m s e a c h s e r v i n g d i f f e r e n t r a i l a n d T F L n e t w o r k s .

Underground platform roundel

Overground platform roundel

STATION NAME

STATION NAME

Neutral station name for shared rail platforms

Station Name

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.12

W a y o u t s i g n s

C o n t e n t s

1 W a y o u t s i g n s a t i n t e r c h a n g e s m u s t i n c l u d e c l e a r d i r e c t i o n s t o t h e i n t e r c h a n g e n e t w o r k s f r o m p l a t f o r m l e v e l . W h i l s t f o r s a f e t y r e a s o n s t h e w a y o u t m u s t b e c l e a r l y l e g i b l e a t t h e r e q u i r e d v i e w i n g d i s t a n c e , t h e i n t e r c h a n g e d i r e c t i o n s s h o u l d b e a s l e g i b l e a s p o s s i b l e a n d o f e q u a l t y p e s i z e a n d e m p h a s i s .
W h e r e a p l a t f o r m h a s m o r e t h a n o n e e x i t s e r v i n g d i f f e r e n t l i n e s o r n e t w o r k s , t h e s i g n i n g m u s t p r o v i d e c l e a r d i r e c t i o n t o t h e o t h e r e x i t b e y o n d , t h i s b e i n g a n i m p o r t a n t d e c i s i o n p o i n t ( s e e e x a m p l e 1 ) .

DLR

DLR

S i g n d i r e c t i n g t o e x i t a n d a l s o i n d i c a t i n g a c c e s s t o 1 . D L R f u r t h e r a l o n g a p l a t f o r m , t h i s b e i n g t h e d e c i s i o n p o i n t b e t w e e n r o u t e s . S i g n d i r e c t i n g t o e x i t a n d s e v e r a l m o d e s , 2 . i n c o r p o r a t i n g t h e o n w a r d d i r e c t i o n t o t h e l i f t . S i g n d i r e c t i n g t o a s e p a r a t e s t a t i o n s h o u l d d i s l a y 3 . t h e s t a t i o n n a m e a n d n e t w o r k s y m b o l .

Buses

BUSES

Platforms 1 & 8 Victoria line National Rail


UNDERGROUND

OVERGROUND

Kentish Town Station


UNDERGROUND

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.13

I n t e r c h a n g e s w i t h m u l t i p l e e x i t s

C o n t e n t s

Sign directing to named exits

A t s t a t i o n s w i t h m o r e t h a n o n e e x i t l e a d i n g t o s e p a r a t e d e s t i n a t i o n s o n s t r e e t , c u s t o m e r s m u s t b e g i v e n s u f f i c i e n t i n f o r m a t i o n t o m a k e a n i n f o r m e d d e c i s i o n b e t w e e n r o u t e s . T h i s i n f o r m a t i o n m u s t b e p r o v i d e d a t t h e d e c i s i o n p o i n t b e t w e e n e x i t s . T h e d i f f e r e n t e x i t s m a y b e d e s i g n a t e d b y e x i t n a m e s o r e x i t n u m b e r s d e p e n d i n g o n w h i c h i s b e t t e r u n d e r s t o o d b y t h e c u s t o m e r . E x i t n a m e s a r e b e s t s u i t e d t o s t a t i o n s w h i c h h a v e t w o e n d s w h i c h a r e e a s i l y u n d e r s t o o d b y w e l l e s t a b l i s h e d t e r m s e g . T r a f a g a r S q u a r e C h a r i n g C r o s s . N a m e s c a n b e u n d e r s t o o d w i t h o u t t h e n e e d f o r s u p p o r t i n g i n f o r m a t i o n . E x i t n u m b e r s a r e u s u a l l y t h e b e t t e r o p t i o n f o r t i c k e t h a l l s w i t h s e v e r a l e x i t s , w h e r e n a m e s m a y b e u n c l e a r i n r e l a t i o n t o a s p e c i f i c d e s t i n a t i o n . N u m b e r s d o r e q u i r e s u p p o r t i n g i n f o r m a t i o n s u c h a s e x i t g u i d e s b u t a r e g e n e r a l l y m o r e e a s i l y r e m e m b e r e d . T h e f o l l o w i n g p a g e s g i v e f u t h e r g u i d a n c e o n t h e s u p p o r t i n g i n f o r m a t i o n w h i c h m a y b e d i s p l a y e d w h e n d i r e c t i n g t o s t r e e t e x i t s .

Central Park Jubilee line DLR


DLR
UNDERGROUND

National Rail
Shopping Centre
BUSES

Buses

Sign directing to numbered exit

RIVER

Buses Bankside Pier


BUSES

Exit 2

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.14

L i n k i n g e x i t s i g n i n g w i t h L e g i b l e L o n d o n

L e g i b l e L o n d o n h a s r e d e f i n e d t h e e f f e c t i v e n e s s o f s t r e e t d i r e c t i o n a l s i g n s a n d m a p p i n g w i t h i n L o n d o n . W h e n d i r e c t i n g t o d i f f e r e n t s t a t i o n e x i t s t h e L e g i b l e L o n d o n m a p p i n g a n d o t h e r e l e m e n t s s h o u l d b e i n c o r p o r a t e d w i t h i n s i g n i n g a n d i n f o r m a t i o n u n i t s t o e n s u r e a c o h e r e n t t r a i l o f i n f o r m a t i o n f o r o n w a r d t r a v e l . A s p r e v i o u s l y s t a t e d , w h e r e s t a t i o n s h a v e s e v e r a l e x i t s t h e s e s h o u l d b e d e s i g n a t e d w i t h e x i t n a m e s o r n u m b e r s . E x i t g u i d e s d i s p l a y a l i s t o f d e s t i n a t i o n s s e r v e d b y e a c h e x i t t o g e t h e r w i t h a s t r e e t m a p t o e n a b l e c u s t o m e r s t o u n d e r s t a n d e x a c t l y w h e r e t h e y w i l l e m e r g e . T h e c u s t o m e r c a n t h e n f o l l o w a t r a i l o f s i g n s d i r e c t i n g t o t h e r e q u i r e d e x i t u s i n g t h e o v e r h e a d s i g n s w h i c h c a n b e c o n c i s e a n d l e g i b l e w i t h o u t b e i n g c l u t t e r e d b y s u p p o r t i n g i n f o r m a t i o n .

t r e e t S t a t i o nS

Exit 2
Central Parkway

Exit 1
Charing Cross Road (south) St. Martins Lane Charing Cross Road (west) Leicester Square Chinatown Cinemas Hippodrome Equinox Charing Cross Road (west) Leicester Square Chinatown

Exit 2
Charing Cross Road (east) Cranbourn Street Cambridge Circus Covent Garden Seven Dials Taxis Londons Transport Museum Photographers Gallery

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.15

E x i t g u i d e s P r i n c i p l e s

C o n t e n t s

Exit guide with numbered exits

Exit guide with named exits

A t T F L s t a t i o n s w i t h m u l t i p l e e x i t s , o v e r h e a d s i g n i n g w o u l d b e c o m e c l u t t e r e d a n d i l l e g i b l e i f i t i n c l u d e d a l l e x i t d e s t i n a t o n s . E x i t g u i d e s a l l o w c o m p r e h e n s i v e l i s t s o f p l a c e s t o b e a s s o c i a t e d w i t h t h e e x i t t i t l e w h i c h i s t h e n c l e a r l y d i s p l a y e d o n t h e o v e r h e a d s i g n i n g . T h e m a p p i n g f o r t h e s e g u i d e s s h o u l d b e t h e s t a n d a r d T F L L e g i b l e L o n d o n f o r m a t ( l i g h t b a c k g r o u n d ) , w i t h e x i t p o s i t i o n s c l e a r l y m a r k e d . G e n e r a l l y , L e g e i b l e L o n d o n v i l l a g e n a m e s a r e n o t s u i t a b l e a s t h e p r i m a r y n a m e s f o r e x i t s , a s t h e y m a y n o t r e l a t e w e l l t o t h e d e c i s i o n b e t w e e n e x i t s . O f t e n s e v e r a l e x i t s e m e r g e i n t h e s a m e v i l l a g e . T h e s e n a m e s m u s t h o w e v e r a p p e a r w i t h i n t h e e x i t l i s t s . T h e l i s t o f a s s o c i a t e d d e s t i n a t i o n s s h o u l d a l w a y s b e b a s e d a r o u n d t h e r e q u i r e m e n t s o f t h e c u s t o m e r w i t h o u t c o m m e r c i a l i n f l u e n c e . A s t h e m a p p i n g i n f o r m a t i o n d i s p l a y e d i s d e t a i l e d , i t w i l l r e q u i r e p e r i o d i c i c a l l y u p d a t i n g s o e x i t g u i d e s a r e p r i n t e d p a p e r w h i c h i s t h e n l a m i n a t e d a n d b o n d e d t o a n a l u m i n i u m b a c k i n g f r a m e .

L e g i b l e L o n d o n i d e n t i t y

Exit guide

Exit guide

L e g i b l e L o n d o n m a p w i t h e x i t l o c a t i o n s s h o w n

Exit 1

E x i t t i t l e s w i t h l i s t s o f p l a c e s s e r v e d

Regent Street (north) Oxford Street (east) All Souls Church (Langham Place) BBC Broadcasting House St. Georges Hotel FITZROVIA

London Bridge Exit


London Bridge Station London Bridge City Pier Taxis Duke Street Hill Tooley Street City Hall Guys Hospital London Bridge Hospital Southwark Crown Court Britain at War Experience Hays Galleria HMS Belfast London Bridge Experience London Dungeon Southwark Playhouse Unicorn Theatre

Exit 2
Regent Street (south) Oxford Street (east) Piccadilly Circus SOHO

Exit 3
Regent Street (south) Oxford Street (west) Hanover Square New Bond Street Brook Street MAYFAIR

L e g i b i l e L o n d o n v i l l a g e n a m e s i n c o r p o r a t e d w i t h i n e x i t l i s t s

Borough High St. Exit

Exit 4
Regent Street (north) Oxford Street (west) The Langham Harley Street Cavendish Square London College of Fashion Royal College of Nursing University of Westminster

Southwark Street St. Thomas Street Borough Market Clink Prison Old Operating Theatre Museum Shakespeares Globe Tate Modern Vinopolis City of Wine

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.16

E x i t g u i d e s D e c i s i o n p o i n t s
Exit 3
Exit guide positions

C o n t e n t s

Exit 4 Exit 5 Exit 6

W h i l s t t h e s t a t i o n s h o w n i n t h i s d i a g r a m i s c o m p l e x i n t e r m s o f l a y o u t , t h e d e c i s o n b e t w e e n s t a t i o n e x i t s i s w i t h i n t h e t i c k e t h a l l l e v e l . E x i t s i g n s f r o m p l a t f o r m l e v e l s h o u l d t h e r e f o r e b e k e p t s i m p l e , d i r e c t i n g t o W a y o u t w i t h o u t a n y t h e r e q u i r e m e n t f o r a n y s e c o n d a r y t e x t . O n c e a c u s t o m e r r e a c h e s t h e t i c k e t h a l l , e x i t g u i d e s s h o u l d b e p o s i t i o n e d i n p r o m i n e n t p o s i t i o n s t o e n a b l e t h e m t o e a s i l y e s t a b l i s h t h e c o r r e c t e x i t . T h e y w i l l t h e n f o l l o w t h e o v e r h e a d s i g n s t o t h e a p p r o p r i a t e e x i t . O v e r h e a d e x i t s i g n i n g d i s p l a y i n g e x i t n u m b e r s s h o u l d a l s o d i s p l a y a s i n g l e c o n s i s t e n t p l a c e n a m e , s u c h t h a t u s e r s f a m i l i a r w i t h t h e g e n e r a l a r e a c a n l o c a t e t h e c o r r e c t e x i t w i t h o u t t h e n e e d t o s t o p a n d c o n s u l t t h e m a p .

Exit 2

Exit 1

Decision zone

Exit guide

Exit guide

Exit 1
Regent Street (north) Oxford Street (east) N i k e T o w n T o p S h o p All Souls Church (Langham Place) BBC Broadcasting House St. Georges Hotel FITZROVIA

Exit 2
Regent Street (south) Oxford Street (east) H o u s e o f F r a s e r H a m l e y s Piccadilly Circus SOHO

Exit 3
Regent Street (south) Oxford Street (west) B e n e t t o n F r e n c h C o n n e c t i o n Hanover Square New Bond Street Brook Street MAYFAIR

Overhead diectional sign

Exit 4
Regent Street (north) Oxford Street (west) H & M B H S J o h n L e w i s H o u s e o f F r a s e r D e b e n h a m s The Langham Harley Street Cavendish Square London College of Fashion Royal College of Nursing University of Westminster

Exit 1
Oxford Street

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.16.1 E x i t g u i d e s D e c i s i o n p o i n t s

C o n t e n t s

Exit guide

Exit guide

T h e s t a t i o n s h o w n i n t h i s d i a g r a m h a s t w o s e p a r a t e t i c k e t h a l l s , e a c h w i t h i t s o w n s e t o f e x i t s . T h e e x i t p o i n t s a r e a c o n s i d e r a b l e d i s t a n c e a p a r t s o i t i s v e r y i m p o r t a n t t h a t t h e c u s t o m e r m a k e s t h e r i g h t d e c i s i o n b e t w e e n e x i t s . A s t h i s d e c i s i o n i s a t p l a t f o r m l e v e l , t h e e x i t g u i d e s n e e d t o b e p o s i t i o n e d w i t h i n t h e l o w e r c o n c o u r s e s t o p r o v i d e c o m p r e h e n s i v e s u p p o r t i n g i n f o r m a t i o n .
London Bridge Exit

A t p l a t f o r m l e v e l t h e d e c i s i o n s h o u l d b e k e p t s i m p l e b e t w e e n t h e t w o e n d s o f t h e s t a t i o n , s o t h e e x i t g u i d e s a n d o v e r h e a d s i g n s s h o u l d r e l e c t t h i s s i m p l e d e c i s i o n . L a t e r i n t h e e x i t r o u t e t h e c u s t o m e r i s g i v e n t h e f u r t h e r d e c i s i o n b e t w e e n t i c k e t h a l l e x i t s , t h e s i g n i n g s u b s e q u e n t l y Borough High r e f l e c t i n g t h i s p r o g r e s s i v e Street exit a p p r o a c h .

London Bridge Station London Bridge City Pier Taxis Duke Street Hill Tooley Street City Hall Guys Hospital London Bridge Hospital Southwark Crown Court Britain at War Experience Hays Galleria HMS Belfast London Bridge Experience London Dungeon Southwark Playhouse Unicorn Theatre

London Bridge exit

Decision zone

Borough High St. Exit


Southwark Street St. Thomas Street Borough Market Clink Prison Old Operating Theatre Museum Shakespeares Globe Tate Modern Vinopolis City of Wine

Decision zone Exit guide positions

Overhead diectional sign

London Bridge

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.17

E x i t g u i d e s O t h e r n e t w o r k s

C o n t e n t s

A s L e g i b l e L o n d o n a n d C y c l e H i r e s i g n s a r e b e i n g f i t t e d a r o u n d N a t i o n a l R a i l a n d o t h e r s t a t i o n s , e x i t g u i d e s d i s p l a y i n g c o n s i s t e n t m a p s s h o u l d b e c o n s i d e r e d w h e n p l a n n i n g s i g n i n g a t s t a t i o n s w i t h s e v e r a l s t r e e t e x i t s . T h e L e g i b l e L o n d o n m a p m a y b e u s e d i n l i g h t o r d a r k b a c k g r o u n d v e r s i o n s t o s u i t t h e c o r p o r a t e s t y l e o f t h e n e t w o r k . T h e f o r m a t o f t h e s i g n p a n e l a n d d i r e c t i o n s s h o u l d f o l l o w t h e e x i t g u i d e w a y f i n d i n g p r i n c i p l e s b u t b e v i s u a l l y c o n s i s t e n t w i t h t h e s t a t i o n d i r e c t i o n a l s i g n i n g . A n e x a m p l e o f h o w t h i s m a y b e a r r a n g e d i s i l l u s t r a t e d o p p o s i t e . E x i t d e s i g n a t i o n m u s t b e c o n s i s t e n t w i t h s t a t i o n d i r e c t i o n a l s i g n i n g , a n d t h e e x i t n a m e s o r n u m b e r s s h o u l d b e c l e a r l y s h o w n o n t h e m a p . G e n e r a l l y e x i t g u i d e s w i t h i n e n c l o s e d s t a t i o n a r e a s s h o u l d u s e n o r t h u p m a p s , t h e h e a d s u p v e r s i o n s b e i n g i n t r o d u c e d o n c e o u t s i d e t h e s t a t i o n w h e r e t h e c u s t o m e r c a n v i s u a l l y o r i e n t a t e w i t h i n t h e s u r r o u n d i n g a r e a . P a n e l c o n s t r u c t i o n s h o u l d b e s u c h t h a t m a p s a r e p r i n t e d o n v i n y l t o e n s u r e u p d a t i n g i n f o r m a t i o n c a n b e p e r i o d i c a l l y u p d a t e d a t m i n i m a l c o s t .

L e g i b l e L o n d o n i d e n t i t y

Exit guide

L e g i b l e L o n d o n m a p w i t h e x i t l o c a t i o n s s h o w n

E x i t t i t l e s w i t h l i s t s o f p l a c e s s e r v e d

Exit 1
Xxxxxx Xxxx Xxxxxxx Xxxxx Xxxx Xxxx Xxxxxxxx

Exit 2
Xxxxxx Xxxx Xxxxxxx Xxxxx Xxxx Xxxx Xxxxxxxx

Exit 3
L e g i b i l e L o n d o n v i l l a g e n a m e s i n c o r p o r a t e d w i t h i n e x i t l i s t s
Xxxxxx Xxxx Xxxxxxx Xxxxx Xxxx Xxxx Xxxxxxxx

Exit 4
Xxxxxx Xxxx Xxxxxxx Xxxxx Xxxx Xxxx Xxxxxxxx

5 Exit
xxxxxxX xxxX xxxxxX xxxX xxxxX xxxxxxxX xxxX

M a p a n d g r a p h i c a r e i l l u s t r a t i v e o n l y a n d d o n o t r e p r e s e n t a c t u a l l a y o u t

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.18

S i g n i n g t o b u s s e r v i c e s

C o n t e n t s

W h e r e b u s s t o p s a r e c o n s i d e r e d a v i a b l e i n t e r c h a n g e s e r v i c e f r o m s t a t i o n s , t h e b u s i n f o r m a t i o n s h o u l d b e i n c o r p o r a t e d w i t h i n t h e s i g n i n g a t s t a t i o n e x i t p o i n t s a s s h o w n . C a r e s h o u l d b e t a k e n t o e n s u r e t h e t o w a r d s d e s t i n a t i o n s a r e i d e n t i c a l t o t h o s e d i s p l a y e d o n t h e r e l e v a n t b u s s t o p . S t o p l e t t e r s s h o u l d a l w a y s b e s h o w n a s w h i t e c a p i t a l s w i t h i n a r e d d i s c . W h e r e t h e i n c l u s i o n o f b u s i n f o r m a t i o n m a y c o m p r o m i s e t h e l e g i b i l i t y o f a s i g n l a y o u t a s i n g l e B u s e s h e a d e r s h o u l d b e i n c l u d e d a t t h e s a m e t y p e s i z e a s o t h e r d i r e c t i o n s , w i t h t h e s e r v i c e i n f o r m a t i o n a t a s m a l l e r t y p e s i z e b e l o w , t h e t e r m B u s e s b e i n g t h e e l e m e n t t o b e u n d e r s t o o d a t d i s t a n c e . W h e r e a l l b u s s e r v i c e s a r e i n o n e d i r e c t i o n , o n l y t h e t e r m B u s e s ( w i t h s y m b o l s ) s h o u l d b e d i s p l a y e d , w i t h n o r e f e r e n c e t o i n d i v i d u a l s t o p s .

L o c a l a t t r a c t i o n
5 m i n u t e s
BUSES

I n t e r c h a n g e s t a t i o n
1 0 m i n u t e s

Buses towards

S t o pS t o p

BUSES

Buses towards

D e s t i n a t i o n o n e D e s t i n a t i o n t w o

B C

D e s t i n a t i o n t h r e e

B u s s t o p l e t t e r

Interchange Station Shopping Centre


UNDERGROUND

B u s s t o p n a m e D i r e c t i o n o f t r a v e l R o u t e s s e r v e d

Buses
Towards

BUSES

Stop
A D F E B

Destination one and two Destination three Destination four and five Destination six and seven Destination eight

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.19

S i g n i n g t o b u s s e r v i c e s R o u t e c h a n g e s

C o n t e n t s

Exit sign displaying bus serive information

B u s s t o p s a n d r o u t e s d o c h a n g e f r o m t i m e t o t i m e s o i t i s e s s e n t i a l w h e n i n c o r p o r a t i n g b u s s e r v i c e d i r e c t i o n s w i t h i n e x i t s i g n i n g t h a t w e h a v e t o m e a n s t o a m e n d t h e i n f o r m t i o n w i t h o u t o v e r l a y s . T F L s i g n s h a v e v i t r e o u s e n a m e l s i g n f a c e s w h i c h a r e h a v e e x c e l l e n t p e r f o r m a n c e p r o p e r t i e s b u t a r e e x p e n s i v e t o a m e n d . B u s i n f o r m a t i o n s h o u l d t h e r e f o r e b e a p p l i e d v i n y l t o a l l o w t h e g r a p h i c s t o b e s t r i p p e d a n d r e a p p l i e d w h e n c h a n g e s a r e r e q u i r e d . T o e n s u r e t h e f i n i s h d o e s n o t a p p e a r a s a n o b v i o u s v i n y l o v e r l a y , c u t v i n y l s h o u l d a l w a y s b e a p p l i e d w i t h o u t a w h i t e b a c k g r o u n d . S i g n i n g w i t h c u t v i n y l t e x t s h o u l d g e n e r a l l y b e f i t t e d a b o v e 2 m t o a v o i d g r a p h i c s b e i n g s u b j e c t t o w e a r o r v a n d a l i s m .

Green Street

Buses towards College Hospital Long Mill Lane


BUSES

Stop
A D

P l a i n w h i t e v i t r e o u s e n a m e l

ree

eet r t nS

s ard w D p to l Sto s e a s t i u B osp A s d H r a e e D tow l lleg Lan s Co Mill e a g Bus ospit n o L H ge Lane e l l Co Mill g A p p l i e d e x t e r i o r Lon
BU SE S BU SE S

p Sto A

g r a d e c u t v i n y l

P e r m a n e n t f i r e d v i t r e o u s e n a m e l g r a p h i c

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.20

V i e w i n g d i s t a n c e s

Contents

T h i s c h a r t s h o w s t h e d i s t a n c e a t w h i c h c e r t a i n s i z e s o f l e t t e r i n g c a n b e r e a d b y a p e r s o n w i t h a v e r a g e e y e s i g h t . T h e d a t a o b t a i n e d s h o u l d b e u s e d t o d e t e r m i n e t h e m i n i m u m l e t t e r s i z e f o r a n y s p e c i f i c s i g n . O t h e r c o n s i d e r a t i o n s s u c h a s a r c h i t e c t u r a l f e a t u r e s o r v i s u a l c o n t i n u i t y , m a y i n f l u e n c e t h e c h o i c e o f l e t t e r s i z e b u t t h e o p t i m u m s i z e s h o u l d b e u s e d w h e r e v e r p o s s i b l e . T h e l e t t e r c o d e s r e f e r t o s t a n d a r d T F L t y p e s i z e s f o r g e n e r a l g u i d a n c e o n l y .

2 1 0 S i z e A + 2 0 0 1 9 0 1 8 0 1 7 0 S i z e A C a p h e i g h t i n m i l l i m e t r e s
x h e i g h t

1 6 0 1 5 0 1 4 0 1 3 0 1 2 0 S i z e B 1 1 0 1 0 0 9 0 S i z e C 8 0 7 0 6 0 S i z e D 5 0 S i z e E 4 0

C a p h e i g h t

S i z e F 3 0 S i z e G 2 0 1 0 0 6 . 2 1 2 1 6 . 2 2 4 . 5 3 2 . 5 4 9 6 0 . 8 8 . 3 S i g n d i s t a n c e i n m e t r e s

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

3.21

M a i n t a i n i n g c l e a r s i g h t l i n e s

Contents

F o r s t a t i o n s i g n i n g t o b e e f f e c t i v e i t e s s e n t i a l t h a t c u s t o m e r s c a n s e e t h e s i g n s f r o m t h e a p p r o p r i a t e p o i n t o n t h e p l a t f o r m o r c o n c o u r s e . T h e p o s i t i o n o f s i g n s o n p l a t f o r m s i s g e n e r a l l y f i x e d b y t h e a c t u a l l o c a t i o n s o f e x i t p a s s a g e s t h e r e m a y b e l i m i t e d l a t e r a l f l e x i b i l i t y . T o a v o i d d e p a r t u r e i n d i c a t o r s o r a n y o t h e r e q u i p m e n t o b s c u r i n g t h e v i e w o f d i r e c t i o n a l s i g n s c l e a r e x c l u s i o n z o n e s s h o u l d b e e s t a b l i s h e d a n d o b s e r v e d . T h e s p e c i f i c d i s t a n c e r e q u i r e d b e t w e e n e l e m e n t s w i l l d e p e n d o n t h e h e a d r o o m a n d t h e v i e w i n g d i s t a n c e . T h e t a b l e s h o w n o n t h i s p a g e p r o v i d e s g u i d a n c e a s t o m i n i m u m d i s t a n c e s r e q u i r e d f o r s p e c i f i c s i t u a t i o n s . W h e r e t h e s e d i s t a n c e s c a n n o t b e a c h i e v e d b y m o v i n g e q u i p m e n t , a d d i t i o n a l r e p e a t e d s i g n s s h o u l d b e c o n s i d e r e d .

S i g n

Exclusion zone

Obstruction Specified clearance from platform

Minimum distance MD Headroom

Sightlines
Eye level (1.7m) Maximum viewing distance set by end of platform or position of repeater sign

Maximum viewing distance

T able of minimum sign/equipment spacing Common headroom in metres 3.0 2.9 2.8 2.7 2.6 2.5 2.4 2.3 2.1 2.2 2.4 2.6 2.8 3 3.3 3.6 10 4.2 4.5 4.8 5 5.6 6 6.5 7 .3 20 6.3 6.7 7 7 .5 8.4 9 10 11 8.5 9 9.5 10 11 12 13 14.5 10.5 11 12 12.5 14 15 16.5 18.5 13 13.5 14 15.5 16.5 18 20 22 15 15 16.5 18 19.5 21 23 25 17 18 19 20.5 22 24 26.5 29 19 20 21 23 25 27 30 33 90 21 22 24 26 28 30 33 37 100
Sign height = .35m Eye level =1.7m

30 40 50 60 70 80 Maximum viewing distance in metres

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

R e f e r e n c e s a n d c o n t a c t s

Contents

P l e a s e r e f e r t o t h e f o l l o w i n g d o c u m e n t s f o r a d d i t i o n a l g u i d a n c e o n t h e c o r r e c t d e s i g n a n d a p p l i c a t i o n o f s i g n s : L o n d o n U n d e r g r o u n d S i g n s M a n u a l L o n d o n B u s e s S i g n a g e a n d D i s p l a y G u i d e l i n e s L o n d o n O v e r g r o u n d S i g n s S t a n d a r d D o c k l a n d s L i g h t R a i l w a y S i g n s S t a n d a r d L o n d o n R i v e r S e r v i c e s S i g n s S t a n d a r d L o n d o n T r a m l i n k S i g n s S t a n d a r d T F L P i c t o g r a m S t a n d a r d T F L L i n e D i a g r a m S t a n d a r d T F L C o l o u r S t a n d a r d T F L S t r e e t M a p S t a n d a r d N o t e t h a t t h e A s s o c i a t i o n o f T r a i n O p e r a t i n g C o m p a n i e s ( A T O C ) , i n d i v i d u a l t r a i n o p e r a t i n g c o m p a n i e s a n d N e t w o r k R a i l a l s o i s s u e g u i d e l i n e s a n d s t a n d a r d s f o r t h e i r s i g n i n g . P l e a s e c o n t a c t t h e r e l e v a n t o r g a n i s a t i o n f o r f u r t h e r i n f o r m a t i o n .

If you have any queries about information within this standard, please contact TfL Corporate Design: Phone 020 7126 4462 (Internal 64462) References made to other design standards within this document can be found on the TfL website: t?.gov.uk/corporatedesign

I n t e r c h a n g e s i g n i n g s t a n d a r d I s s u e 5

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