Digital Citizenship Unit In collaboration with Terri Trotter of the Emory Ophthalmology Residency Program Digital Communication and

Social Media in Patient Care UbD Template 2.0

Stage 1 Desired Results

ESTABLISHED GOALS 1. Transfer Students will be able to independently use their learning to Apply social media communication to their patient care practices Meaning UNDERSTANDINGS ESSENTIAL QUESTIONS Students will understand that 1. How can Social Media improve your 1. the Digital Citizenship Nine Elements Patient Care practices? and how digital communication 2. What are some examples of Social applies to patient care Media being used in Patient Care? 2. the possibilities of adopting Social 3. What are examples of Social Media Media into their patient care practices Acquisition Students will know Students will be skilled at 1. The possible applications of specific Social 1. Identifying Social Media outlets Media platforms in Patient Care 2. Defining Digital Citizenship 2. Why Digital Communication is important
for Healthcare Providers to adopt

Stage 2 - Evidence
Evaluative Criteria Post lesson Quiz/Evaluation Assessment Evidence PERFORMANCE TASK(S): By the time Physicians complete their residency they will have adopted Social Media and Digital Communication in their Patient Care practices OTHER EVIDENCE: Quiz results, reflections

Program Evaluations giving through out 4yr residency

Stage 3 Learning Plan

Summary of Key Learning Events and Instruction
Learners will reflect on how they use Social Media and Digital Communication in their everyday life. They will read the artic le Take Two Aspirin and Tweet Me in the Morning and apply the examples and philosophies to their own practices. Learners will complete the presentation and complete the lesson quiz/evaluation to show their understanding of the material.

Learner Analysis The unit will be presented to medical residents in the Emory Ophthalmology program. The majority of the learners will be between the age of 25 and 30 of all race and ethnicities. Each learner will have completed an undergraduate degree and medical school. They should all be very advanced learners with well above average intelligence. Reflection This was a tougher assignment then I expected. Finding cooperative groups of learners/faculty/coordinators outside of K12 has proven challenging throughout my practicum experience, but finding a program that would support implementing a lesson outside of the already packed curriculum was very hard. I was lucky that the Ophthalmology Residency Coordinator believes in implementing new technology in medical practices and appreciated the idea of Social Media being incorporated into Patient communication. Even with the program blessing my time was limited and there was nothing to ensure that the residents would participate or complete all of the exercises. Of the 17 residents in the Ophthalmology program 9 completed the post-quiz. Without a captive or required audience I felt that keeping the lesson short and concise was key; doctors are not known for their patience and are not often long on free time. As a result some of the information feels incomplete and without depth. Finding an assessment that would provide meaningful information was also difficult. Much of what I wanted to achieve would have required a much greater investment in time from the doctors and most likely not something that would be completed. I was advised to even limit the amount of short answer questions on the quiz

because they were not likely to be completed and if many questions were required it was more likely result in an unsubmitted quiz. From the two short answer questions on the quiz I received a total of 3 answers. I fear that overall the lesson suffered from my conscious effort to shorten the material. Based on the data received from the post quiz I can surmise that the lesson was only partially successful: 2 learners felt the course was very useful; 2 felt that the course was not useful at; 5 felt that the course was somewhat useful. In retrospect the quiz mostly tested the participants on whether or not they participated without much depth. But all 9 participants did say that were likely to incorporate Digital Communication/Social Media in their Patient Care Practices.

Assessment Data

Digital Citizenship and Social Media in Patient Care

1. True or False Hello Health is a Primary Care Practice in Brooklyn, NY. Answer Options True False Response Percent 100.0% 0.0% Response Count 9 0 9 0

answered question skipped question

2. The article cites___ as area(s) of potential barriers when incorporating social media in patient care. Answer Options Privacy Standards of Care Costs All of the Above Response Percent 11.1% 0.0% 0.0% 88.9% Response Count 1 0 0 8 9 0

answered question skipped question

3. Which of the following is not one of the Nine Elements of Digital Citizenship? Answer Options Digital Appropriateness Digital Communication Digital Etiquette Digital Access Response Percent 100.0% 0.0% 0.0% 0.0% Response Count 9 0 0 0 9

answered question

skipped question

4. Select social media platforms that could be effective tools for improving patient access, communication, and care: Answer Options Wiki Blog Facebook Portals Twitter Response Percent 88.9% 100.0% 33.3% 77.8% 100.0% Response Count 8 9 3 7 9 9 0

answered question skipped question

5. Below, write a potentially effective tweet for patients of your specialty Answer Options Response Count 2

answered question

skipped question

Number 1 2

Response Date Dec 1, 2013 5:57 PM Dec 1, 2013 3:36 PM

Response Text

Categories

links to healthcare headlines It's important to protect your eyes from UV rays by wearing polarized sunglasses.

6. Identify the following definition with the proper Social Media tool: a digital audio or video file or recording, usually part of a themed series, that can be downloaded from a Web site to a media player or computer Answer Options Podcast Tweet Blog Wiki Response Percent 100.0% 0.0% 0.0% 0.0% Response Count 9 0 0 0 9 0

answered question skipped question

7. True or False The American Medical Association(AMA) has an active Twitter account

Answer Options True False

Response Percent 100.0% 0.0%

Response Count 9 0 9 0

answered question skipped question

8. Which of the following is a benefit of physicians adopting Social Media as a patient care tool Answer Options Increase Patient/Physician Communication Exploitation of Patient Privacy Lack of Technology Know How All of the Above Response Percent 100.0% 0.0% 0.0% 0.0% Response Count 9 0 0 0 9 0

answered question skipped question

9. Give an example of a healthcare blog

Answer Options

Response Count 1

answered question skipped question

1 8

Number 1

Response Date Dec 1, 2013 5:57 PM

Response Text CDC

Categories

10. Would you consider adopting one or more Social Media tools to your patient care practices? Answer Options Yes No Response Percent 100.0% 0.0% Response Count 9 0 9 0

answered question skipped question

11. Did you find this course useful? Answer Options Response Percent Response Count

Very Somewhat Not At All

22.2% 55.6% 22.2%

2 5 2 9 0

answered question skipped question