Nicole M.

Menor
55 Aguho Street, Project 3, Quezon City Contact No: (02) 961-11-86 / (+63) 926-701-0260 menornicole@gmail.com

OBJECTIVE Searching for a rewarding position as a Patient Care Officer to benefit the renowned and respective Health Care Organization with my excellent customer service, interpersonal and communication skills. Together with my knowledge, hospitality and commitment as a vital team member to provide the highest level of customer care. PERSONAL INFORMATION Born in Quezon City on February 5, 1991, is single, Filipino and a Roman Catholic in religion. 55 in height and 55kg in weight. Has good verbal and written communication skills in English and Filipino. Has excellent interpersonal skills. Eager to learn and to be trained. Could work individually or in a group. Adaptable, quality and goal-oriented. LICENSES Registered Nurse: Passed the Nursing Licensure Examination on July 2-3, 2011. Licensed Intravenous Therapist Licensed - Basic Life Support Licensed - Standard First Aid EDUCATION College High School Primary

Far Eastern University Nicanor Reyes, Manila Stella Maris College Cambridge, Cubao Quirino Elementary School Anonas, Q.C.

2007-2011 2003-2007 1997-2003

CERTIFICATIONS The Royal Pentagon Review Specialist, Inc. Obstetrical Nursing, 2011 Adult Health Nursing: Understanding Cardiovascular Care, 2011 Psychiatric Nursing: Anxiety Disorders & Stress Management, 2011 Philippine Red Cross: Leadership Program FEU, 2007 First Aid Training RCDMC, U.P. Diliman, 2011 Basic Life Support - RCDMC, U.P. Diliman, 2011 ANSAP IV Training Program Medical Center Manila Hospital Management Services Certificate of Completion for IV Therapy Training Program, 2011 Teletech Certificate of Appreciation: Most Improved Associate, Sept. 2012 Certification of Completion: OJT for Deposits, Sept. 2012 1|NICOLE M. MENOR

EMPLOYMENT HISTORY Shimmian Manila Surgicenter Operating Room Nurse/Nurse Aesthetician September 2013 Present - To advise clients on all aspects of the procedure they're booked in to receive. - To assist the Dermatologists in treatments needed for the patients. Royale Business Club, Inc. Independent Distributor May 2013 Present - Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members. Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Teletech Customer Service Representative August 2012 March 2013 - Determines the cause of the problem; selecting and explaining the best solution to solve the problem. Resolves service problems by clarifying the client's complaints. Claravall Skin, Aesthetic and Rhinoplasty Centre Operating Room Nurse/ Nurse Aesthetician August 2011 August 2012 - In charge of preparing the Operating Room: pre & post operatively. - Assist the Surgeon as a Scrub/Circulating Nurse in performing Operations needed for the patients. - To assist the Dermatologists in treatments needed for the patients. - To advise clients on all aspects of the procedure they're booked in to receive. SKILLS With comprehensive knowledge in basic & advanced computer programs. Computer literate with excellent typing speed. Effective & good communication skills: Conversant in English. Accurate and attentive to details. Has the ability to learn fast and adapt quickly in a fast-paced work environment. Remain calm and professional throughout critical incidents. REFERENCE Ivy L. Liaban Claravall Skin, Aesthetic and Rhinoplasty Centre Supervisor 09262948961

Josephine F. Domingo Claravall Skin, Aesthetic and Rhinoplasty Centre Therapist 09053189359

Mart Marfori Teletech Supervisor/Team Leader 09062418224

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