Solution Manager 7.1 Mobile Apps - Setup and Troubleshooting Guide:We Setup our Solman 7.

1 SP6 in our Demo Lab and started to integrate all internal systems with Solman to monitor them and make demo for customers. I promised the team to show the mobile applications coming with this new Solman 7.1 and spent half of day to collect infos and tips to make the mobile applications run. Following are the Steps to Confiure the Applications and Results you'll get at the end. I also added a Wish List for future to the developers.

Setup
STEP-1)Required Components, Versions and SP Levels
SAP Solution Manager 7.1 SP06 or higher SAP NetWeaver Gateway 2.0 SP04

SAP NetWeaver Gateway 2.0 SP04 Add-On IW_BEP

STEP-2)Activate Services during System Preparation Settings

STEP-3)Implement SAP Notes for Mobile Apps (Implement only the ones with "Can be Implemented" status) STEP-4)Add some Configurations for GW Services

Note 1786290 available for the issue with System Alias. Note 1766755 - The selection of a technical system is lost in mobile app Note 1799062 - System Monitoring Mobile app Refresh does not work

Goto SPRO > SAP Solution Manager Implementation Guide > SAP Csutomizing Implementation Guide > SAP NetWeaver > Gateway > OData Channel > Configuration > Connection Settings > SAP NetWeaver Gateway to SAP System > Manage SAP System Aliases

Goto SPRO > SAP Solution Manager Implementation Guide > SAP Csutomizing Implementation Guide > SAP NetWeaver > Gateway > OData Channel Development with IW_BEP > Assign SAP System Aliases to OData Services

Goto SICF > Display all services > default_host > sap > opu > odata (Double-click)

STEP-5)Modify OData Service Entry to DISABLE CrossSite Request Forgery Protection

Open GUI configuration by clicking the "GUI Configuration" button on "Service Data" TAB (See above image)

Add the following parameter:

PARAMETER: ~CHECK_CSRF_TOKEN VALUE: 0

Save the odata node.

SAP Solution Manager 7.1 iPad Applications

SAP IT Change Approval by SAP AG https://itunes.apple.com/tr/app/sap-it-change-approval/id574040225?mt=8

SAP System Monitoring by SAP AG STEP-6)Download and Install Solution Manager Mobile Apps on your device https://itunes.apple.com/tr/app/sap-system-monitoring/id570999366?mt=8

SAP IT Incident Management by SAP AG https://itunes.apple.com/tr/app/sap-it-incident-management/id574095011?mt=8

SAP User Experience Monitor by SAP AG https://itunes.apple.com/tr/app/sap-user-experience-monitor/id570821307?mt=8

SAP Solution Manager 7.1 Android Applications SAP System Monitoring https://play.google.com/store/apps/details?id=com.sap.techmon.application

SAP User Experience Monitor https://play.google.com/store/apps/details?id=com.sap.solman.eem Below is the configuration for System Monitoring iPad Application (Tested with iPad 2 and iOS 6.0.1).

STEP-7)Configure the Applications

To configure the application, click the Setting button on right-top corner.

There, you'll see 2 important links.

Logon Settings About

a) Logon Settings Fill the settings with the following guidance: User Name: <Your Solman user name you use while logging with SAPGUI> Password: <Your Solman Password> Server Name: <Your Solman IP or FQDN. Mobile Device must be able to resolve this address> Server Port: <Your HTTP of Solman. Check via SMICM > Services)

b) About This page gives you important information about the usage of application.

STEP-8) Add to Favorites

You can add your favorite systems to "My Systems" by clicking the system continuously as described in the About section.

Result
Now you're able to see the System Overview and Alert Details. Also you can Share, Confirm Alerts via this Mobile App.

Troubleshooting
ERROR When you configure the application and got the following error during refresh of systems SOLUTION

Check that you've executed the STEP-4

When you try to add your system to Favorites by continuous clicking on it, you may get the following

Check that you've

error.

executed the STEP-5

Wish List
Here is a list of features I wish to see in future: 1. Performance Graphics 2. Dashboards 3. Alert Inbox

Rerefences

http://scn.sap.com/community/it-management/alm/solutionmanager/blog/2013/01/03/introduction http://service.sap.com/instguides For more information, see SAP Components > SAP Mobile > Applications http://scn.sap.com/thread/3262623 http://scn.sap.com/message/13656158 http://help.sap.com/saphelp_sm_mobile/helpdata/en/8C/82252545B943CCBC638D45F42E155 F/frameset.htm http://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/11/13/sapsolution-manager-mobile-apps-are-released-in-the-apple-store http://help.sap.com/saphelp_gateway20sp03/helpdata/en/e6/cae27d5e8d4996add4067280c8 714e/content.htm

Please follow the documentation of the SAP System Mobile app:

o o o

System Monitoring Wiki on SDN http://wiki.sdn.sap.com/wiki/display/TechOps/SysMon_MobileApps App's Quick Start Guide SAP Note 1786544 https://service.sap.com/sap/support/notes/1786544 SAP System Monitoring mobile app on help.sap.com http://help.sap.com/saphelp_sm_mobile/helpdata/en/60/0DAA F60C9C47C2A24AEB56DF79CAC6/frameset.htm

Gateway Setup in the SAP Solution Manager Setup workcenter > System Preparation > Step 4.5 "Gateway Setup" provides automatic gateway setup. With SP6 you need
additionally to follow the instructions from the SAP Note 1786290.

The app's Quick Start Guide provides detailed infromation how to setup the mobile app.

DO NOT perform any customization like DISABLING Cross-Site Request Forgery Protection.

This is incorrect and will cause errors in the mobile apps.

To setup the mobile services in the SAP Solution Manager please open the Solution Manager Configuration workcenter > System Preparation > Configure Connectivity > Configure Gateway.

This SP6 follow additionally the instructions from the SAP notes 1786290 and 1786117.