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4) COMMUNITY MEDICAL LIAISON ! - communicates with the hospital via hospital reports (what really happened and how much can ! ! we share?) ! - reiterates to parents EXACTLY what the ER Physician stated (no more/no less; just the facts, ! ! no opinions*) ! - involved in mental health triage (a system of assessment deciding who needs attn rst and/or ! ! most) ! *Info given in a crisis= minimalist truth
5) PARENT LIAISON ! - communicates directly with all school parents ! - brings in translators immediately (very often in a crisis people regress to their 1st language) ! - communicates with ALL the other members of the team, because parents want !to know ! everything ! - informally psychologically evaluates parents to see who is in distress
6) SECURITY LIAISON ! - communicates with police, FD, etc. ! - in charge of safety of students and staff in school ! - constantly checks safety of everyone in school (does not rely on police) ! - communicates regularly with media regarding safety ! - communicates with parent liaison regarding safety
RESPONSE COORDINATOR+ PRINCIPAL CALL A MEETING: ! -2 meeting rooms (big meeting run by intervention coordinator and small room ! ! ! ! for ancillary meeting run by mental health interventionist) ! ! ! - small room for distressed teachers/staff ! ! ! - a large group single intervention ! - give them information; tell them what happened, what is happening next, etc. (what is ! ! presented to media, what info from hospital) Warn teachers: DO NOT TALK TO ANYONE ABOUT THIS CRISIS EXCEPT EACH OTHER-! ! DO NOT TALK TO THE MEDIA OR PARENTS ! ! (focusing on rumors will just make the situation worse) ! - No one is to enter the school with a cell phone; report this to security immediately ! - Message board posted: every piece of new info we get we put on that wall ! - Tell teachers that when students come in, do not teach regular subject, but bring up what ! happened and ask students what they think and how they feel about it; get students to tell ! the story and how they felt; Note/Write down students who look particularly distressed - Classes/Teachers should stay on the crisis topic for as long as the students need (it might take even a week of straight processing in classes); Don"t normalize things too soon.