Dimension Specification Quick Look

DELL CONFIDENTIAL: The information contained herein is confidential and should be used as a guide for your actions, but should not be directly conveyed to Dell customers for any purpose. http://training.us.dell.com/training/new_products/Dimension/seinfeld/overview.asp
Chipset Req.
PROCESSOR MEMORY BOOT
SYSTEM CODENAME System Setup CHASSIS CHIPSET DRIVER
XP 2K ME 98 MAX Shipped MEMORY MIN / MAX VIDEO AUDIO NIC CLEAR ESCD
BIOS HDD
MENU
DIAG USB
9100 Sandler F2 -Page Tank 945P DDR 533/667 512M/4G PCI Express x16 Sigmatel STA9220 Intel 82562GZ 10/100 Yes F12 2F5B 2
8400 Seinfeld F2-New MultipageSkydive 925 X P4-3.8G DDR2 (4) 533M 256M/4G PCI Express ADI 1980 Gigabit ALT-E Yes F12 2F6B 2.0
8300 Shepard F2 -Page Skydive 875P X X X X P4-3.66G DDR (4) PC27-32 128M/4G 2/4/8X AGP AD1980 Intel 10/100 ALT-E YES F12 2F6R 2
8250 Superman 3 F2 -Page Skydive 850E X X X X P4-3.06G RD (4) PC8-1600 128M/2G 4X AGP *AD1981a Intel 82562ET ALT-E YES F12 2F6R 2.0
8200 Superman F2 -Page Skydive 850 X X X P4-2.8G RD (4) PC800 128M/2G 2/4x AGP *Intel 1885 Expansion ALT-E YES ctrl/alt/F8 2F2R 1.1
8100 Sleestak F2 -Page Metroplex Jaguar 850 X X X P4-2G RD (4) PC800 128M/2G 2/4x AGP Expansion 3C905C ALT-E YES ctrl/alt/F8 4R
5100C Farley F2 -Page Cypher 945G DDR2 400/533 256M/4G Int 950 Sigmatel STAC9220 Intel 82562GT 10/100 Yes F12 2F5B 2
5100 Connolly F2 -Page Smith 945G DDR2 400/533 256M/4G Int 951 Sigmatel STAC9221 Intel 82562GT 10/100 Yes F12 2F5B 2
4700C Rickles F2-New MultipageKiller Bee 915G X X X X P4-3.8G DDR 2 400/533 256M/4G Int/ Pci Express. ADI 1979 Intel 10/100 ALT-E YES F12 2F5B1SB 2.0
4700 Carlin Page 212µT 915G X P4-3.8G DDR2 (4) 533M 256M/4G Int/ Pci Express. ADI 1980 10/100 LOM ALT-E YES F12 2F6R 2
4600 Wilson F2 -Page 212 uT 865PE X X X X P4-3.06G DIMM (2) 128M/4G 2/4/8X AGP ADI 1980 Intel 10/100 ALT-E YES F12 2F6R 2
4600 Gagarin F2 -Page 212 uT 865PE X X X X P4-3.06G DIMM (4) 128M/4G 2/4/8X AGP ADI 1980 Intel 10/100 ALT-E YES F12 2F6R 2
4600C Phoenix 2 F2 -Page Killer Bee 865G X X X X P4-3.06G DIMM (2)SD 256M/2G 4/8x AGP ADI 1980 Intel 10/100 ALT-E YES F12 2F/6B 2
4550 Flash 3 F2 -Page Skydive 845PE X X X X P4-3.06G DDR (2) PC2100 128M/1G 2x/4x AGP AD1982 Intel 82562ET ALT-E YES F12 2F4R 2
4500 Flash 2 Del -Menu Skydive 845G X X X X P4-2.8G DDR (2) PC2100 128M/1G 2/4x AGP *Intel 1982 Expansion N/A YES F12 2F4R 2
4500S Rogue F2 -Page Jazz 845G X X X X P4-2.66G DDR (2) PC2100 64M/2G Int. 810 *Intel 1982 Expansion ALT-E YES F12 2F4R 2
4400 Flash Del-Old Multipage Skydive 845D X X X P4-2.4G DDR (2) PC2100 128M/1G 2/4x AGP *Intel 1885 Expansion ** YES ctrl/alt/F8 2F2R 1.1
4300/S Green Lantern F2 -Page Skydive/Jazz 845 X X X P4-2G SD (2) PC133 64M/1G 2/4x AGP *Intel 1885 Expansion ALT-E YES ctrl/alt/F8 2F2R 1.1
4200 Zuul II Del -Menu Beige 815E P3-1G SD (2) PC133 64M/512M 4x AGP N/A N/A Bios ** YES N/A 2B
4100 Zuul Del -Menu Klinger-P MT 815E X X P3-1.1G SD (2) PC133 64M/512M 2/4x AGP *Intel 1885 *Intel 82562 ** A02 N/A 2B 1.1
3000 Wilson Lite F2 -Page 212 uT 865GV X P4-3.2GHz DDR (2) 128M/1G Intergrated ADI 1980 Intel 10/100 ALT-E YES F12 2F4R 2
2400 Bluford3 F2 -Page 212µT 845GV P4-3.06G DIMM (2)SD 128M/1G Int. 810 ADI 1980 BCM4401 ALT-E YES F12 2F/4B 2
2350 Bluford 2 F2 -Menu Mitac 212 845GL X X X X P4-2.6G DDR (2) PC2100 128M/1G INT 845GL AD1981a BCM4401 jumper yes F12 2F4R 2
2300 Bluford F2 -Menu Mitac 212 845GL X X X X P4-2.6G SD (2) PC133 128M/1G Int 845gl AD1982 Expansion ** YES F12 2F4R 2
2200 Wolverine F2 -Page DaVinci 810E X Cel-1.4G SD (2) PC133 128M/512M Int. 810 *Intel 1885 N/A ALT-E YES F12 4R 1.1
2100 Mummy Del -Menu DaVinci 810E z X P3-1G SD (2) PC100 32M/512M Intel 810e *SB PCI-64 *Intel 82559 ** A06 N/A YES
XPS Mulder 2 F2 -Page Metroplex 875P X X X X P4-3.66G DDR (4) PC27-32 128M/4G 8X AGP Pro50 AD1980 Intel 10/100 ALT-E YES F12 2F6R 2
XPS B___r Magellan Del -Menu Klinger-P MT 820 X X X P3-1.13G RD (2) PC6-800 128M/512M 2/4x AGP Expansion Expansion ** A05 N/A YES
L___cx / L___r Mummy Del -Menu DaVinci 810E X P3-1G SD (2) PC100 32M/512M Intel 810e *SB PCI-64 *Intel 82559 ** A06 N/A YES
L___c Columbus Del -Menu DaVinci 810 X Cel-500M SD (2) PC100 32M/512M Intel 810 *SB PCI-64 *Intel 82559 ** N/A N/A YES
XPS T___ Kublai Del -Menu Klinger-P MT 440 BX, PIIX4E P3-850M SD (3) PC133 64M/768M N/A Yam-DS-1 N/A ** N/A N/A YES
V___/V___c William Del -Menu Klinger-P MT 440 BX, PIIX4E P2-400M DIMM (3)SD 32M/384M ATI 3D Rage Yam-DS-1 Intel 82558 ** N/A N/A YES
XPS R___ Khan Del -Menu Klinger-P MT 440 BX, PIIX4E P2-450M DIMM (3)SD 32M/384M N/A CS4236B N/A ** N/A N/A YES
XPS D___ Alexander Del -Menu Klinger MT 440 LX, PIIX4 P2-333M DIMM (3)SD 64M/384M N/A OPL3-SA3 N/A ** N/A N/A YES
XPS H___ Cortez Del -Menu Klinger MT 440 FX, PIIX3 P2-266M SIMM (4) 32M/384M N/A OPL3-SA2 N/A JUMPER N/A N/A YES
XPS M___S Terminator II Del -Menu Klinger MT 430 VX, PIIX3 P1-233M DIMM (2)SD 32M/64M N/A Vibra 16 N/A JUMPER N/A N/A YES
XPS Pro___N Predator Del -Menu Klinger M, MT 440 FX, PIIX3 P1pro-200M SIMM (4) 16M/128M N/A N/A N/A JUMPER N/A N/A NO
XPS Pro___ Carnivore Del -Menu Klinger MT N/A P1pro-200M SIMM (4) 16M/128M N/A N/A N/A JUMPER N/A N/A NO
P___S Terminator Del -Menu Klinger M, MT 430 VX, PIIX3 P1-200M DIMM (2)SD 8M/128M N/A Vibra 16 N/A JUMPER N/A N/A NO
P___C Comanche Del -Menu M, MT N/A P1-166M SIMM (4) 8M/128M N/A N/A N/A JUMPER N/A N/A NO
XPS P___ Apache Del -Menu M, MT N/A P1-100M SIMM (4) 8M/128M N/A N/A N/A JUMPER N/A N/A NO
P___a/M___a Hannibal + Del -Menu Klinger MT 430 VX, PIIX3 P1-233M DIMM (2)SD 32M/64M S3 Virge DX N/A N/A JUMPER N/A N/A YES
XPS P60 Tigershark Del -Menu M, MT, FS N/A P1-60M SIMM (4) 8M/128M N/A N/A N/A JUMPER N/A N/A NO
P___V Hannibal Del -Menu M, MT 430 VX, PIIX3 P1-200M DIMM (2)SD 16M/64M S3 Trio 64 N/A N/A JUMPER N/A N/A NO
P___T Hunter Del -Menu M, MT N/A P1-133M SIMM (4) 8M/128M S3 Trio 64 N/A N/A JUMPER N/A N/A NO
P___ Blackhawk Del -Menu M, MT N/A P1-90M SIMM (4) 8M/128M S3 Trio 64 N/A N/A /wipeclean N/A N/A NO

* indicates an optional integrated component

** On the advanced menu of the system setup change "Reset Configuration Data" to "enable"
 Company Numbers / Phone Numbers Dell Phone numbers for Customer's
Consumer 09, 19, 22, 29 Dimension Support 800-624-9896 support.dell.com
04, 05, 06, 08, 12, 14, 15, 16, 17, 18, 23, 24, 25, 26, 27, 28, 32, Customer Care 800-624-9897 www.dellcustomercare.com
Relationship
33, 34,35, 36, 38, 39, 40, 41, 42, 70, 84, 85, 86, 87, 88 Order Status 800-433-9014 www.dellcustomercare.com
International 1 (Canada), 20 (Latin America/Caribbean) Sales 800-999-3355, 800-915-3355 www.dell.com
Canada support 800-847-4096 www.dell.com/ca/
Extend contract 800-247-4618 ext:66250
DELL CONFIDENTIAL: The information contained herein is highly confidential and should be used as a
Software support 800-433-9005
guide for your actions, but should not be directly conveyed or forwarded to Dell customers for any purpose.
Dell Memory Support 888-363-5150
Spare Parts 800-372-3355
Dell Service Providers Dell Printer Support 800-999-3355
Dell Customer Creative 405-742-6655
Banctec 800-654-1853 800-435-7832 Third Party Support Numbers
Getronics/Wang 800-311-8703 AOL Tech support 888-346-3704 800-827-6364
IBM / IGS 877-687-7757 BVRP 800-898-4971
Qualxserv Trans 40628 800-311-8703 Canon 800-848-4123 800-423-2366
DSP Queue 888-272-3355 Coretronic 877-748-2410
Spares 866-440-3355 DellNet 877-335-5638 877-DELLNET
Dell Financial Services 1877 272 2012 Earthlink 800-890-5128
US Tech Support 800-624-9896 Epson 800-533-3731 800-922-8911
Latin America Support 800-805-7545 800-922-8911 562-276-1300
International Tech support 800-822-8965 Hewlet Packard 208-323-2551 800-474-6836
Major Accounts Support 800-387-5757 Lexmark 888-539-6275
Canada Sales 800-387-5752 U-Max 214-739-1915
Depot 866-757-7472
Mcaffee 408-992-8100 Charge to CC
True Mobile #26526 900-454-6223 Charge to Phone
Save the Sale #41820 866-673-6424 Free to Dell cust
Customer Priority Services #41820 MGI 905-764-2678
Microsoft 800-936-4900 Advanced (Fee)
800-936-5700 Basic (Fee)
Shipping Companies 425-635-3311 Basic (No Fee)
Dell Customer Microsoft Tech 800-426-9400
Airborne Express 877-335-5229 800-247-2676 425-635-3311 2 incidents and unlimited installation support at no charge.
Fedex 800-463-3339 SP2 888-772-4357
UPS 800-742-5877 Win XP Activation 800-900-0683
Dispatch Status 800-433-9014 Win 2000/NT support 800-866-5175 (or) # 60895
Purolator 800-744-7123 Office XP Activation 888-652-2342
MSN Tech support 877-635-7019 877-327-6744
Dell Net by MSN 877-335-5638

Norton 800-441-7234 Charge to CC

900-646-0007 Charge to Phone
800-927-3991
800-453-1193
Turtle Beach 914-966-2150 800-645-5640
Yamaha 800-333-4442
Quicken 800-624-8742
Roxio 800-959-7274 905-764-2678
408-934-7283
Sonic Solutions 877-383-1124
Umax 214-739-1915
Creative 405-742-6655
Linksys 800 326-7114
D-Link 877-453-5465
Corel 877 662 6735
Sun 800-872-4786
HDD Recovery 800-563-1167 (Not Backup)
MGI 905-764-2678
Quicken 800-624-8742

Storage Device-Companies

Quantum 800-624-5545
Samaung 800-726-7864
Western Digital 800-832-4778
Seagate 800-468-3472

Data Backup
Drive Savers 800-440-1904
Action Front Data Recovery Labs 800-563-1167
Ontrack 866-335-5603
 Operating Systems and Chipset Drivers
PIIX4
PIIX3 810/810e 815e 820 850 845/845D 845G/GL/PE 850E/875P
PIIX4e

Original release
Windows 95
only (pre-SR1)
Required Required Required * Required * Required * Required * Required * Required *
Native to
Windows 98 Native to OS
OS
Required Required Required Required Required * Required * Required *
Native to Native to
Windows ME Native to OS *
OS OS
Native to OS Required Required Required Required * Required *
Not Not Not Required Not Required Not Required Not Required Not Required
Windows NT Not Required Not Required
Required Required * * * * *

Native to Native to
Windows 2000 Native to OS *
OS OS
Required Required * Required Required Required * Required *
Native to Native to Native to OS Native to OS
Windows XP Native to OS * Native to OS Native to OS Required Required
OS * OS * *
* This combination of chip and operating system never shipped on Dimension Systems
Note that chipset drivers are not required in Windows NT. Service packs may have to be installed.
810, 810e, and 815e chipsets include integrated video
820 chipset provides RAMBUS Memory (RDRAM)
845 & 850 chipsets support the Pentium 4
 Common Commands for Windows Common DOS Commands
Command Command
Extract extract /a <cabinet> <filename> /l <destination> Dir dir = displays the files in the current folder
win98 base4.cab /switches /s = displays all files in current folder and subfolders
winme base2.cab /p = displays files one page at a time
/w = displays files in colums
Format format = formats the specified drive <filename> = searches the folder for the specified file
/switches /q = Quick: only rewrites address table usage dir /p or dir <filename> /s
/s = system: after format transfers system files
usage format c: /q CD cd = Change Directory
/switches \ = change to root dir
Chkdsk chkdsk = checks the volume for errors(For XP Recovery Console) .. = go to parent folder
/switches /r = repair usage cd.. or cd\ or cd <folder name>
/p = replaces system files
usage chkdsk /r DEL del = deletes specified file or folder
usage del <filename.xxx>
Scanreg scanreg = scans the system registry for errors(For ME or 98)
/switches /restore = restores backup registry VOL vol = displays the volume label for drive selected
/backup = backups current regisrty usage vol d:
/fix = rebuilds registry
The bootcfg command with the parameters listed below is only available
when you are using the Recovery Consol e The bootcfg command with
usage scanreg /restore bootcfg different parameters is available from the command prompt
/default Set the default boot entry.
IpConfig ipconfig = displays IP address info /add Add a Windows installation to the boot list.
/switches /release = releases current IP address info /rebuild Iterate through all Windows installations and allow the user to choose which to add.
/renew = renews config info /redirect [PortBaudRrate] | [useBiosSettings]
/all = displays all IP address info for all devices Enable redirection in the boot loader with the specified configuration.
usage ipconfig /renew all eg. bootcfg /redirect com1 115200
Special note: WinXP /2K listed above, for WinME & 98 use an Underscore instead of space. eg. bootcfg /redirect useBiosSettings
Example- WinXP: ipconfig /release all Win98: ipconfig /release_all
attrib Displays, sets, or removes the read-onl y, archive, system, and hidden
attributes assigned to files or directories. Used without parameters, attrib
displays attributes of all files in the current directory.
SFC SFC = Scans protected system files and verify versions +r Sets the read-only file attribute.
/switches /scannow = immediately scans the system files -r Clears the read-only file attribute.
/scanonce = scans the system volume on the next reboot +a Sets the archive file attribute.
Usage sfc /scannow -a Clears the archive file attribute.
+s Sets the system file attribute.
http://www.microsoft.com/windowsxp/home/using/productdoc/en/default.asp?
Full list of Commands -s Clears the system file attribute.
url=/WINDOWSXP/home/using/productdoc/en/ntcmds.asp +h Sets the hidden file attribute.
-h Clears the hidden file attribute.
/s Applies attrib and any command-line options to matching files in the current directory and all of its subdirectories.
/d Applies attrib and any command-line options to directories.
/? Displays help at the command prompt.

Full List http://www.techtips4u.com/kb/sw/SW00021.htm

** Clicking on the link for the command will open a KB for command usage and syntax

Start -> Run -> (Type the filenames below)

Sno Option File Name
1 Accessibility Options access.cpl
2 Add/Remove Hardware hdwwiz.cpl
3 Add/Remove Programs appwiz.cpl
4 Adobe Gamma adobe gamma.cpl
5 Borland Database Engine Config bdeadmin.cpl
6 Date/Time timedate.cpl
7 DirectX directx.cpl
8 Display desk.cpl
9 Fax fax.cpl
10 FindFast findfast.cpl
11 Fonts main.cpl
12 Game Controllers joy.cpl
13 HaM Configuration ham.cpl
14 Infrared infrared.cpl
15 Internet Options inetcpl.cpl
16 Java Plug-in 1.3.0_01 plugincpl130_01-cpl
17 Keyboard main.cpl
18 LiveUpdate s32lucp1.cpl
19 Mail mlcfg32.cpl
20 MS Mail PostOffice wgocpl.cpl
21 Modems modem.cpl
22 Mouse main.cpl
23 Multimedia mmsys.cpl
24 Network netcpl.cpl
25 Network and Dial-Up Connections ncpa.cpl
26 Nokia Modem Options nwc.cpl
27 ODBC data (32bit) odbccp32.cpl
28 Passwords password.cpl
29 Power powercfg.cpl
30 Printers main.cpl
31 Quick Time quick time.cpl
32 Regional Settings intl.cpl
33 Scanner and Cameras sticpl.cpl
34 Sounds mmsys.cpl
35 System system.cpl
36 System [Windows 2000] sysdm.cpl
37 Telephony telephon.cpl
38 TweakUI tweakui.cpl
39 TrackPoint tp4.cpl
40 VirusScan [McAfee NAI] avsmcpa.cpl
41 Wireless Link irprops.cpl
 File Download file name
90-90 hddct132.exe
32bit diags dd1033.exe ndiags
clean start disk cdenab.exe
 Authorized list of Generic Product ID numbers
COA Replacement Procedure
Generic COA Issuing Guidelines
DELL CONFIDENTIAL: The information contained herein is highly confidential and should be used as a guide
for your actions, but should not be directly conveyed or forwarded to Dell customers for any purpose.
Software Package Generic Product ID or OEM number

Office 97 - All Versions 01297-OEM-0123456-01234

Works Suite 1999 11299-OEM-0041801-51793
Works Suite 2000 WV8VH-92Q9B-BWYX7-9V9YM-T3YKY
Works Suite 2001 GC4TW-BR8XW-T8DCH-W8R2G-KWT2D
Works Suite 2002 Microsoft Restricted - Not available
Office 2000 Academic CC9H7-PGC9D-GXYGW-H6FVQ-94BHY
Office 2000 - Pro Version WV8VH-92Q9B-BWYX7-9V9YM-T3YKY
Office XP - All Versions Microsoft Restricted - Not available

Windows 95 - All Versions 01297 - OEM - 0123456 - 01234

Windows 98 KR9PM-B68H2-DJHDY-VK643-7F986
Windows 98 Second Edition KR9PM-B68H2-DJHDY-VK643-7F986
Windows Millennium F7VRG-439C6-3GG34-BVJG2-B3FBJ
Windows NT 4.0 11195 - OEM - 0310021 - 80354

Windows 2000 - Professional F2T26-BMK6H-69QX8-FYV8D-TY4CM

Windows 2000 – Small Business Server CMG26-JXKR6-3QYYB-CR6FD-MQ2VP

For SBS you also need an Outlook key QYDHT-CYTXM-C27VT-MYBFH-MRRJM

Windows 2000 Server/Advanced Server M8XG8-2QGQ6-TX78G-R4JDV-49RYY or

F2T26-BMK6H-69QX8-FYV8D-TY4CM

Windows XP Home Edition Microsoft Restricted - Not available

Windows XP Professional Microsoft Restricted - Not available

WinDVD Software DVD Player 00JT95YUVSK1A83

Word Perfect Productivity Pack 12 WA12WRX-0000002-HMD. / WO12WRX-0000002-HBU
WordPerfect Productivity Pack: WA12WRX-0000002-HMD (Where WO... is the letter O)
000002-HBU
the letter O)
 Key Combinations
ALT+double click: Displays properties
ALT+DOWN ARROW: Opens a drop-down list box
ALT+ENTER: Open the properties for the selected object
ALT+F4: Closes the current window
ALT+F4: Quit program
ALT+F6: Switch between multiple windows
ALT+SPACE: Displays the main window's System menu
ALT+TAB: Switch to another running program
ALT+underlined letter in menu: Opens the menu
CTRL+A: Select all the items in the current window
CTRL+B: Bold
CTRL+I: Italic
CTRL+U: Underline
CTRL+C: Copy
CTRL+V: Paste
CTRL+X: Cut
CTRL+F4: Closes the current Multiple Document Interface (MDI) window
CTRL+TAB: Selects the taskbar
CTRL+TAB: Switch to the next child window of a Multiple Document Interface (MDI) program
CTRL+Z: Undo
F1: Help
F2: Rename object
F3: Find all files
F5: Refreshes the current window.
F6: Moves among panes in Windows Explorer
F7: Spell-Check
SHIFT: Press and hold the SHIFT key while you insert a CD to bypass the auto-run feature
SHIFT+DELETE: Delete item permanently
SHIFT+double click: Runs the alternate default command (the second item on the menu)
SHIFT+right click: Displays a shortcut menu containing alternative commands
SHIFT+TAB: Move to the previous control in the dialog box
TAB: Move to the next control in the dialog box

Windows Key combinations

Application key: Displays a shortcut menu for the selected item
CTRL+Windows Logo+F: Find computer
CTRL+Windows Logo+TAB: Moves focus from Start, to Quick Launch, to system tray
SHIFT+Windows Logo+M: Undo minimize all
Windows Logo: Start menu
Windows Logo+A: Starts Accessibility Options (if installed)
Windows Logo+Break: System Properties dialog box
Windows Logo+C: Opens Control Panel
Windows Logo+D: Minimizes all open windows and displays the desktop
Windows Logo+E: Windows Explorer
Windows Logo+F: Find files or folders
Windows Logo+F1: Help
Windows Logo+I: Opens Mouse Properties dialog box
Windows Logo+K: Opens Keyboard Properties dialog box
Windows Logo+L: Log off Windows
Windows Logo+M: Minimize all
Windows Logo+P: Starts Print Manager
Windows Logo+R: Run dialog box
Windows Logo+S: Toggles CAPS LOCK on and off
Windows Logo+SPACEBAR: Displays the list of Microsoft IntelliType shortcut keys
Windows Logo+TAB: Cycle through taskbar buttons
Windows Logo+V: Starts Clipboard
 Useful Links

Software Replacement types

Dispatching Guide
Don's Tip Archive
OS Swaps

Zip Codes Telephone Area Code Finder Area Codes Alphabetically By State

KB's
Dell Intel Microsoft Symantec
Google Corel McAfee

References:
Hardware
Modem Modem /Legacy Video Video /Legacy Sound Card
NIC /Legacy Video /DVI Support DVI? Speakers /Legacy CRT & FP Cables

Software

Policy
Approval matrix
Part Number Formats
When to Transfer to Customer Care