Learner name : NEHA MAHAJAN

Course title : BTEC HNC in Aviation , Hospitality and Travel

Management

Assessor name : Dr. RUCHI SEHGAL

Batch name : J5

LO: 1 & LO: 3/ UNIT :1

 P1a

 .keeping in mind your first day in FRANKFINN and this day

when you had completed the project , please map your
development , in terms of your personality , emphasizing
on your SWOT….

ANS : The word SWOT means self analysis

SWOT is of two two types

SWOT

INTERNAL EXTERNAL

STRENGTH WEAKNESS OPPORTUNITY THREAT

First day at franfiknn

 STRENGTH: 1. my friends
 2. my mom dad & sister

3. confidence

 WEAKNESS : 1 nervours

2. not well communication skills

3. a little shyness

4. a little stage fear

 OPPORTYNITY: 1. call centre

2. receiptnist in class

 THEARTS : 1. good looking personality

2. good communication skills

3. well speaking in English

NOW AT FRANKINN:

 STRENGTH: 1. my friends

2. my mom dad & sister

3. confidence

4. developing communication skills

5. not nervous

 Weakness : 1. well communication skills.

2. stage fear

 OPPORTUNITY : 1. As cabin crew

2. hospitality
 3. travel & tourism

4. customer care executive in bank

 THREATS : 1. well speaking in English

2. well groomed personality

 P1b.

 What factors do you think are important for development

of one’s personality ?please give your answer with
reference to your observation & realization during the
assignment that you have done …..

Ans : PERSONALITY : according to me personality means a

combination of outer qualities & inner qualities.

 TYPES: there are 5 types of personality

1. extrovert

2. introvert

3.ambivert

4. positive

5. negative
  FACTOR AFFECTING PERSONALITY

1. attitude

2. confidence

3. behaviour

4. motivation

5. grooming

6. rationality

7. empathy

 OBSERVATION :

After visiting the NGO I observed that the children there are
very happy although they are away from their home . I also
observed that they are all self Independent as all the work are
done by themself . They are all well mannered and disciplined .
They have a sence of hospitality in them . They are all trained to
be a perfect independent individual in their future.

 REALISATION :

I realized that even though they are away from their parents they
are happy . Coz they are all getting all those facilities which their
own parents can’t give them . But from the bottom of my heart . I
really getting the love & care of their parents which they should
get .
  M1 .

 Analyze and discuss the above mentioned factors , with

examples from your experience during the assignment…..

Ans:

Attitude: According to me “attitude means view point of any

individual.

Attitude is of two types:

1) Positive

2) Negative

Positive: I found that all the NGO students have a positive

attitude as in who so ever scolds them they in a positive
manner.

Negative: I would like to give the eg. Of our oven classmate

Mam Sabha like she always says something negative about
anything.

2) Behaviour: According to me behaviour means how a person

present himself in front of other. Every individual should have a
rational behaviour

Eg. In the Ngo , I observed that the behaviour of the cook was
not good. He was always scolding the children without any
reason.

3) Confidence: According to me confidence means willpower to

do something or somework.

Eg. In the NGO when we giving lectures on Swine flu. I found

flardik was very confident while speaking.

When I was taking personal interview I found the boy next to me

was pretty confident while telling answers.
4) Motivation: According to me Motivation means increasing a
persons confidence to do his work and it should be in aright
sense.

Types: 1) Self 2)Others

 Others:

Eg: I found a bopy in the NGO who was not willing to play
games with all of us. He was nervous. We all motivated him to
play the game and at the he won.

Self:

While playing kho-kho in NGO I motivated my self to do the

best.

5) Rationality:b According to me rationality means a persons

who behaves normally while keeping in mind all his
surroundings.

There are two kinds of people rational & irrational.

Rational:

Eg: At our third visit in the NGO we all were distributing gifts to
the students. All the four of my friends behaved rationally as
they agreed to the leader.

Irrational:

Eg: At the sametime I refused to the leader which had resulted

in disputes among all of us.

6) Empathy:

According to me Empathy means understand the feelings of

others.

Eg: There was a boy in NGO named Joy. I had empathy

towards him. I came to know all his life story.
  M2.

 Relate your statements in M1 to conditioning in life and

state how conditioning induces development of one’s
personality. Quote examples from what you have noticed
around you during the assignment..

Ans..

 Define:

Conditioning: According to me conditioning means to forget the

bad qualities and to adapt the good qualities and practice it
again & again so that they become our habit.

Conditioning is important because If we want to be successful

in our future we should try to condition our mind to adapt good
qualities. Then it will definitely help us to be successful in our
future.

Eg: After visiting the doctor he had advised me not to eat ice-
cream & chocolates because of that I have condition myself not
to eat all those things.

After we had given those Swineflu lectures in NGO all the

students had conditioned mind to wore a handkerchief on their
face.