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Our Vision

Meeting the needs of the individual. Making a difference in the community.


Mission statement
DHI challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. DHI is exible, creative and person-centred in its approach, valuing each individual and their circumstances as unique.

Who We Are
DHI began in 1999 and has grown steadily across the South West. We support people who are socially excluded for reasons such as homelessness, alcohol or drug issues, lack of employability skills, mental or physical health problems or social isolation. We tackle the root causes and consequences of social exclusion by providing practical and emotional support services. These include information and advice, supported housing, counselling and activity groups plus training, education and employment opportunities. Our services aim to be holistic and inclusive, and we offer: Families and carers services Social enterprise services Personalisation services Housing and support Drug and alcohol services

Our Values
Self-direction to encourage independent thought, action and self-respect. Stimulation to offer a stimulating environment allowing innovation and creativity to ourish in individuals. Zest for life insofar as it is not damaging to self, others or the environment, to enable individuals to pursue goals that further their happiness and joy of life. Flexibility underpinning all our efforts is the need to be open, exible and responsive to change.

Developing Health & Independence


Annual Report 2012-13

Housing and Support

Drug and Alcohol Treatment and Criminal Justice

Drug and Alcohol Harm Reduction

Social Enterprise

A46

A419

Yate

DHI South Gloucestershire


M4

DHI Bath & NE Somerset The Beehive, BA1 5BD DHI Bristol Brunswick Square, BS2 8PE DHI Somerset DHI Midsomer Norton, BA3 2DP  DHI Somerset Family Floating Support Service, TA2 6HB DHI South Gloucestershire DHI Kingswood, BS15 8BD DHI Warmley, BS30 8XN DHI Yate, BS37 7PA

Swindon

M32 M5
Bristol

Warmley

DHI Bristol
A38 A37

Bath

DHI Bath & NE Somerset

DHI Swindon & Wiltshire

Head Ofce Developing Health and Independence 15-16 Milsom Street, Bath BA1 1DE T 01225 478 730 F 01225 589 411 info@dhibath.org.uk www.dhi-online.org.uk

Information and Brokerage

Families and Carers

Midsomer Norton

A36

DHI Somerset
A303

DHI Swindon & Wiltshire DHI Swindon, SN1 5DR

www.dhi-online.org.uk | @dhi_online

Company No: 3830311 Registered Charity No: 1078154

Contents

Welcome

Making an Impact

Making an Impact CEO Report Financial Summary

3 4 5

Timeline 6 Housing and Support Social Enterprise Criminal Justice Drugs and Alcohol Personalisation 8 10 11 12 14 I am pleased to introduce this years annual report from Developing Health and Independence. As Patron, I hear some extraordinary stories of people who have overcome adversity and turned their lives around, largely due not only to their effort and courage but also to the work of the staff of DHI, whose work is hugely valuable and means a lot to many people. I have worked on films that have involved a number of people who have made mistakes some have been addicted to illegal substances, others have drunk too much, some had bad relationships. We can all fall into those traps and experience those difficulties. So the idea that people should have a second chance or a third chance is very important. Who doesnt make mistakes? This harsh economic system produces casualties and will continue to do so, resulting in mass unemployment, homelessness and social exclusion. Not everyone can survive these problems. The humanitarian response is to help your neighbour when your neighbour stumbles. Those who find themselves at a low ebb have good friends in DHI and a strong organisation on their side. DHIs staff are dedicated, compassionate and work really hard and imaginatively, whether it is supporting people in finding work, somewhere to live or dealing with problems of addictions. By providing a complete network of support DHI does a terrific job. Charities are no substitute for a just society. But, as the State withdraws its support for casualties of the recession, the burden of care is falling on charities like DHI. In supporting DHI, lets also keep our eyes on the bigger picture. Ken Loach, Patron

102
of service users exiting treatment services at DHI did not re-present

young people engaged with Project 28 have reduced the amount of units per week or frequency of drinking episodes

of service users in our supported dry houses have obtained or returned to paid employment by service exit

70%

Families 16 How to Donate 18

Thanks 19

90%

Approximately

Out of 193 clients who needed support in securing housing 134 clients were successful doing so through the reach service.

of criminal justice clients on an alcohol treatment requirement have completed with a successful outcome

68.5%

homeless clients housed through Home Turf Lettings in its rst full year of trading

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The Brokerage and Information Service supported

113
clients to gain greater independence and more choice over the support they receive

DHI Annual Review 2012/13

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CEO Report
Rosie Phillips, CEO

Summary of Financial Activities


For the year ended 31st March 2013

Where the money comes from


The past 12 months have seen some wonderful successes for DHI as we have weathered the storms of funding changes
In spite of a rapidly changing environment, diminishing resources and growing need, DHI is meeting the challenges head on and expanding services year on year. Our funders often say our greatest strength is that we are incredibly flexible and responsive, and I know we always go the extra mile. Our approach has been to build on this success, and then determine How can we do it better? Such an approach has translated into DHI being commissioned to provide additional services, supporting more people to be more able to support themselves. Our work across the health, criminal justice, housing, employment, drug and alcohol sectors and with the community is a great strength for DHI, which we continue to expand and develop. I am particularly proud of a number of our achievements during the past year. Our work in Social Prescribing has reduced pressure on busy GP practices, whilst enabling people to take greater control over their lives, helping them to find or tap into their own resources and motivation. Our young peoples drug service has seen significant reductions in harmful behaviour among young people, and we have worked hard with local health professionals to give specialist education on substance misuse trends and how to combat these. Developing new relationships with the University of Bath has resulted in a promising client mentoring programme. Our new mental health social enterprises are beginning to take off, giving more opportunities to people to set up new businesses and launch into self employment. We are particularly excited about our new services supporting families in Somerset, our new peer support service in Bristol which launches in November 2013, and our expanded volunteer programme. Thank you to all our staff, volunteers, partners and friends who have been part of our continued growth as an organisation. With our help, hundreds of people are rediscovering their zest for life, making healthier choices and contributing to the greater wellbeing of themselves, their families and our communities.

Fundraising and investments 0.2%

Message from the Chair of Board of Trustees Its been my pleasure during the past three years to act as Chair of Trustees for DHI, which I believe is one of the strongest and most effective charities in the south west. While the charity has grown year on year, it has never lost its original focus to see each persons value, to help them achieve their potential and contribute to the richness and wellbeing of the community. The past year has been a very good year, largely due to an outstanding team of people who enable individuals to break free from controlling addictions, homelessness and social exclusion in its many forms. As a Board of Trustees, we need high calibre individuals to become Board members, in particular those with a high level of understanding of how voluntary sector organisations can work effectively with public sector bodies. Will you consider joining us in our work? If what you read in this years Annual Report inspires you, we would welcome hearing from you and how your expertise and knowledge would be invaluable to DHIs Board. Martin Sandbrook

Other 0.3%

Fees and charges 3.9%

Contracts and SLAs 89.6%

Support housing rents 2.6% Grants and donations 3.4%

How the money is spent

Housing services 25.1%


Cost of generating funds 0.1% Governance 0.1%

Treatment services 61.2%


Young persons treatment 7.1%

Information and brokerage 4.2%

If you would like to review our fully audited accounts, please contact us at info@dhi-online.org.uk
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Timeline
A snapshot of interesting events over the last 12 months
June 2012 August 2012

April 2012

May 2012

Home Achievement Programme (HAP) is launched as an accredited course for service users wishing to develop their independent living skills.

A weekly work club (affiliated with JobCentre Plus) begins at The Beehive in Bath.

Home Turf Lettings is founded by DHI as a not-for-profit social enterprise, specialising in linking landlords with people in need. DHI announce that its Drug and Alcohol Treatment Service for adults is successfully re-commissioned by South Gloucestershire Council. The Social Prescribing Service with The Orchard Medical Centre in Kingswood is renewed for one year.

Art works created by service users are displayed in the Bath Abbey as part of a joint project between seven Bath charities called Think Different.

September 2012

The first DHI Friends newsletter is produced raising awareness of our work.

November 2012

October 2012

DHIs Annual Event is held to celebrate the charitys success and the achievements of service users, volunteers and staff.

The Empty Homes Scheme is launched by Home Turf Lettings enterprise.

Avon and Somerset Probation Trust announce DHI as Assured Partner publicly endorsing DHIs commitment and ability in delivering high quality services.

A Substance Misuse Training Programme is jointly delivered to professionals by DHI and the Specialist Drug and Alcohol Service (SDAS). DHI contributes to a new government funded research into family violence which leads to the published report Between a Rock and a Hard Place.

December 2012

January 2013

Sue Mountstevens, Police and Crime Commissioner for Avon and Somerset, meets with clients and staff at The Beehive and Project 28 in Bath. Residents of DHIs dry house Burlington Street open their doors to local councillors and friends of DHI, offering an insight into supported housing.
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DHI announce that its Drug and Alcohol Treatment Service for adults and young people is successfully re-commissioned by the Bath and North East Somerset Council.

February 2013

March 2013

A partnership is cemented between DHI and the Bath University through a mentoring programme called reSTARt for service users who want to set up their own business.

A team of service users, staff and volunteers successfully complete the Bath Half Marathon and raise a total of 2354.10.

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Housing and Support

Case Study

The imminent changes to the benet system, and housing benet in particular, have impacted on both our services and our clients. However, DHI recognises that safe, secure and supported accommodation will always be needed by vulnerable individuals who are tackling health and social problems to improve their lives. As the housing sector struggles to cope with demand, DHI is addressing this need. Greg Green, DHI Housing Services Manager
DHI is keen to ensure individuals are provided with real opportunities for positive, sustainable change, that also have clear benets for the wider community. We have been quick to respond creatively to these issues through: The Home Achievement Programme (HAP) Created in partnership with Curo and Stonham, HAP is an Open College Network accredited course designed to help vulnerable individuals develop the skills and condence to sustain a tenancy. It covers tenancy awareness, budgeting, crime and anti-social behaviour, and health REACH A floating support service run jointly by DHI, Stonham and Curo in the Bath and Midsomer Norton area Community4 A floating support service run jointly by DHI, Alabar, Westlea Housing Association and Splitz Support Services in Wiltshire Dry Houses DHI runs four supported dry houses and is soon set to expand to ve.

Having spent many years battling mental health issues and addiction, Sam found himself sleeping rough in Bath. A life of crime, drugs and depression had cost him his family relationships, his children, and left him homeless and hopeless.
However Sam eventually decided it was time to start a new chapter in his life. He fought against his addictions and was able to achieve a stable period of abstinence. With a clearer mind he began seeking the home that for many years had been to him nothing more than a fantasy. After approaching the local services in Bath, Sam was directed towards our REACH floating support team who specialise in finding homes for people in situations such as Sams. Sam said: Looking back, this was the beginning of a major shift in my life that has made possible the realisation of some of my wildest dreams. Sam now found himself in the process of getting housed in Bath and the understanding that it was not likely to be a lightning-fast process. But his DHI housing support worker assisted Sam in securing funds to pay for a deposit and first months rent, and in his search for a private tenancy; eventually directing him to DHIs social enterprise, Home Turf Lettings. From this point onwards, says Sam, everything changed. After a six-month period Sam received the keys to a house in Bath (shared with one other DHI client), that offered him the safety and security he had dreamed of. It is clear that approaching DHI for help was one of the best decisions of my life thus far. By having a place to call home, Sam said that felt he had a platform to rebuild my life, to become a valuable and respected citizen, father and son.

Impact
70% of service users in our supported dry houses have obtained or returned to paid employment by service exit 96.5% of Community4 service users left the service to move on to independent/ unassisted living REACH helped 69% of service users to secure accommodation REACH successfully helped 84% of service users who needed support maintaining accommodation

The council found people from vulnerable backgrounds were less likely to be good tenants. The Home Achievement Programme provides the knowledge and awareness they need to be good neighbours and avoid tenancy problems. Councillor Tim Ball (Lib-Dem, Twerton), Cabinet Member for Homes and Planning, at the first HAP graduation ceremony

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Social Enterprise
DHI businesses that prot society

Criminal Justice

Welfare reforms have resulted in a large number of private landlords no longer being prepared to rent to those on low incomes or in receipt of housing benet. This has created a situation where there are increasing numbers of homeless or vulnerably housed clients who could make good, reliable tenants but are unable to access social housing or nd a private landlord willing to rent to them. Mark Coates, DHI Social Enterprise Director Impact
The prestigious Landlord & Letting Awards shortlisted Home Turf Lettings as a nalist in the Public Service/Not-for-Profit category 19 homeless clients were housed in Home Turf Lettings rst full year of trading The Empty Homes Scheme has secured funding to bring at least 28 empty properties back into use as affordable housing 12 DHI clients successfully entered paid work through our HandyHelp Company

The National Audit Ofce estimates that rapid access to treatment for offenders prevents 4.9 million crimes a year and saves the UK 960 million; making it a valuable, cost effective service with clear social benets.

Home Turf Lettings


DHI is bridging this gap with our new social enterprise, Home Turf Lettings; making it safe and easy for private landlords to rent to our homeless clients. We offer a wide range of lettings services, including tenant finding, rent collection and full property management. DHI even leases properties from the landlord and provides assurances that the property will be kept in good condition. Home Turf Lettings not only reduces homelessness but also makes financial sense for landlords, who benefit from guaranteed rent and significant added value, such as free boiler repairs. DHI also runs an Empty Homes Scheme; refurbishing empty properties for use as affordable housing. At a time when one million homes stand empty, yet over two million families need housing, this offers a genuine win/win for property owners and local residents alike.

We work in partnership with the Avon and Somerset Police and Probation Teams on several schemes that help offenders address the drug or alcohol-related roots of their criminal behaviour, turn their lives around, and escape the cycle of costly prison sentences. These include Alcohol Treatment Requirements, Drug Rehabilitation Requirements and the Drug Intervention Programme. This year the Criminal Justice Team has seen an increased number of alcohol related offences, and Class B and C drug users coming through the Criminal Justice System. The age at which people are entering the Criminal Justice Service is also lower than previous years. Jo Mead, Criminal Justice Team Leader The Criminal Justice Team has also been responsive to recommendations by B&NES Needs Assessment for Adult Substance Abuse Report (June, 2012) by initiating the Reducing Substance and Violence Programme (RSVP). This service delivers specialist interventions in order to reduce offenders propensity for domestic violence. Additionally we are now working in partnership with IMPACT, a cost-neutral, multi agency team, to engage prolific adult offenders. By supporting their rehabilitation through drug and alcohol treatment we help reduce crime and ensure greater safety in the wider community. IMPACT was forced onto me as a condition of my release from prison. Working with them and their partner organisations felt like working with the enemy. Once I had started engaging with DHI through IMPACT I soon realized the support they were providing me was really helpful and made me look at myself and my thought processes. I even found the drug testing, twice per week, to be a good incentive to stay off drugs. Thanks to DHI and a new found belief in myself Ive been clean now for nearly two years. Jeremy Palmer, ex Criminal Justice client

Impact
In total the team helped over 170 offenders during the year 68.5% of Criminal Justice clients on an Alcohol Treatment Requirement have completed successfully In September 2012 DHI was announced as an Assured Partner by Avon and Somerset Probation Trust

Before

After

The HandyHelp Company


The HandyHelp Company is a social enterprise that trains and employs clients who face barriers to employment, and offers cost effective help to elderly, vulnerable and low income customers. Launched by DHI and the Clean Slate Training & Employment, and supported by Curo Housing, The Handyhelp Company provides a range of handyman, gardening and property maintenance services. There is also significant synergy between DHIs social enterprises, with The HandyHelp Company undertaking work on many Home Turf Lettings and Empty Homes Schemes properties. The support Ive received from Home Turf Lettings to prepare my cottage for rental has been exemplary. I am delighted that it is providing a home for people in need. Margaret Hurley, home owner

Before

After

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Drugs and Alcohol

Case Study

Our Drug and Alcohol teams efforts minimise the nancial burden substance misusers place on hospitals and GP surgeries by aiding and promoting early identication and intervention.

As numbers presenting for alcohol misuse continue to surge the integration of alcohol into the Drug & Alcohol Action Teams (DAATs) has been a welcome development; allowing us to devote more resources to this growing problem. However, we are faced with new challenges as the profile of drug use is rapidly changing and there is need to respond to the rapid emergence of new novel psychoactive substances (NSPs)/legal highs. Alex Newman, Manager of DHIs Recovery Service, Bath & North East Somerset DHI has been quick to develop a flexible response to this pressing issue by maximising its many partnerships and links with the community to spread information and raise awareness. Approaches include utilising our younger peer support workers to engage schools and colleges; a Party Safe campaign providing free drug and alcohol training for Baths bar and door staff; drug outreach work in the community and through community leaders; setting up a Novel Psychoactive Substance and Ketamine users group in Midsomer Norton; providing Substance Misuse open workshops for healthcare professionals across B&NES and South Gloucestershire; and constant refreshment of our own knowledge and skills through training and research.

Recognising that the end goal of recovery is re-integration into society, DHI also continue to provide a diverse range of person-centred engagement and treatment options through The Beehive and Project 28 facilities in Bath, The Hub in Midsomer Norton; The Bungalow in Yate and Tower Road North in Warmley. Peer support and relapse prevention groups, Work Clubs, library and computer facilities enable service users to search for jobs, write CVs, access training, and take further control and self-direction of their lives. The National Audit Ofce has identied that for every 1 spent on drug and alcohol treatment, 2.50 is saved in reduced costs to the taxpayer due to reduced hospital admissions and crime.

Shane became involved with DHI after being sectioned due to alcohol and drug abuse. I was scared and paranoid, wary of everyone. I was signed in by a recovery worker who explained what DHI was, and what they could do to help. I gradually grew in confidence and was able to start opening up. Shane engaged with various aspects of DHI, including yoga, Breaking Free online and gardening, before eventually joining Cocaine Anonymous group. By taking recovery at his own pace he has been able to complete an NVQ in Health and Social Care and is now looking for a job with the NHS. I had nothing to live for. Now Ive had my eyes opened to wonderful new experiences. My health and fitness have improved and DHI have given me a focus and drive to grasp new opportunities. It proves that this sort of help from DHI works.

Impact
392 drug and alcohol clients successfully exited treatment in Bath and South Gloucestershire Seven detoxes were successfully completed at our Burlington Street dry house, preventing the need for costly inpatient detox 67% of residents at our Barton Buildings and Burlington Street dry houses were supported to prevent relapse into substance abuse Project 28 helped 102 young people reduce the amount of units per week or frequency of drinking episodes

Im really impressed having been shown round (the Beehive and Project 28) and speaking to some of their service users. Its a great facility making a real difference to individuals about how to stay clean, keep clean and get them back on to contributing to a really full life. I value the work they do and I think its a really great facility for Bath. Sue Mountstevens, Police and Crime Commissioner for Avon and Somerset

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Personalisation

Case Study

In 2012 the Government reiterated its commitment to personalised services as the underlying principle shaping the provision of care services, stating we should do everything we can to prevent, postpone and minimise peoples need for formal care by giving them control of the support they receive.

With our core values of self-direction and flexibility DHI is proving itself superbly positioned to meet those commitments. Our personalisation services support people by equipping them with the tools and knowledge to better self manage their condition from home with confidence and dignity; reducing frequent and costly GP or hospital visits.

The Wellbeing Project/Social Prescribing


DHI works in partnership with The Orchard Medical Centre in Kingswood to provide a social prescribing service called The Wellbeing Project. This service helps draw up a support plan for clients with issues that may be harming their health and wellbeing, such as depression, physical pain, bereavement, difficulties caring for someone, isolation, or problems with finance, benefits and housing. Our team use their excellent knowledge of local services and resources to assist the individual in becoming more involved in their community and enjoy life in a way that makes them happier. This person-centred approach aims to delay or prevent the point at which patients are assessed as critical and reduce the demand on health and social care services. DHI has a strong track record of working collaboratively and productively with primary care and is a highly credible, dynamic organisation, whose strength lies in its person centred approach. Denise Swain, South Gloucestershire Council Strategy and Partnerships Manager

David* is in his fifties and was struggling with his recent loss of sight. He had made several attempts at taking his life and was constantly seeing his GP for emotional support. He was referred to DHIs Wellbeing Project to improve his emotional state and gain control over his life. David lacked confidence and was incredibly reliant on primary care services, yet reluctant to access the support of a social worker. Through Davids sessions with our keyworker it transpired that the most pressing issue was moving to a home in which he felt safe. Access to his current residence required crossing a busy road, a terrifying challenge for a blind man. David also wanted to be near to his mother on whom he relied for a great deal of support. DHI made representations to the council for David to be considered a rehousing priority and referred him to the councils Floating Support Service; where he was allocated a support worker from Knightstone Housing Association. We also referred David to The Orchard Medical Centres in-house counsellor and explored several options for improving social integration. Of the options presented David chose to access a social and support group for people with a disability. By the end of his time with us Davids confidence had increased, as had his ability to make choices and express his wishes. He became much more socially active, attending family gatherings and organising weekend breaks with friends. He has now moved to a new flat which he absolutely loves. His social support group helped him move his belongings and his floating support worker is helping him to settle in. He no longer appears to have any suicidal ideation and his appointments at the surgery have dropped dramatically. Pseudonym

Impact
DHI supported 113 Wellbeing Project service users to gain greater independence and more choice over the support they receive 100% of clients seen through our BIS and Access trial project were seen within seven days of referral The Wellbeing Project has been shown to reduce GP consultations by approximately 50% for people with long term conditions

The Brokerage and Information (BIS)


The BIS assists people who are vulnerable and eligible for social service funding perhaps due to learning or physical disabilities, mental health problems, or age related issues to identify and access relevant, person-centred support and make the most of their personal budgets. This could include anything from employing a Personal Assistant, organising community transport, meals on wheels, flu vaccines, carers groups, to library visits, joining a cinema club, or a Memory Cafe for Alzheimers sufferers. Since January 2013 DHIs BIS and Access teams have also been trialling a project aimed at service users who contact the Child and Adult Health Directorate (CAHD); linking them into their community through the Brokerage and Information Service. This has reduced both assessment waiting lists and the time taken to deliver care for those in need. Through our Brokerage and Information Service every person who receives support is able to have more choice and control over the shape of the services they receive. We work collaboratively with people to identify the individual support they want, promoting and encouraging their independence to improve quality of life. Francesca Greaves, DHI Personalisation Team Leader

It is truly satisfying to see some patients make steps with the support of DHI that we wouldnt have imagined. The impact on their health, mental health and health seeking behaviour can be signicant. The team are amazing in their resourcefulness and we are very much richer for the work they are doing. Sharon Massey The Orchard Medical Centre Practice Manager

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Families

As more people present for drug and alcohol treatment, DHIs holistic approach recognises the importance of integrated services for both individuals with drug and alcohol problems and those around them. DHIs Families Also Matter (FAM) team provides support for anyone experiencing problems caused by someone elses drug or alcohol use.

Families and Carers


Designed to assist the whole family, FAM offers one-to-one counselling, facilitated support groups, and vital information; whilst working closely with organisations that can help young people and make referrals to partner agencies. This ensures each family member has uniquely tailored support on their road to recovery. In addition to FAM, DHI will also be launching a Bristol-based service to support families and carers of drug and alcohol users. Our annual Reach Out conference is now in its sixth year and has as its theme Shared Voices, Giving voice to hidden lives, enabling family and carers to speak out and share their experiences. Being able to talk about my experiences at the group with people who really understand and dont judge has been a lifeline to me. It has helped me to get a sense of perspective and to cope at times when I felt desperate. Client, FAM service. If the support provided by the families of substance abusers had to be delivered by health and social care providers it would cost over 747 million per year. By helping these families DHI delivers a clear financial benefit to the health care sector. DHI Perspective For every person grappling with drug and alcohol misuse, its estimated at least ve others are affected. This could include parents, spouses, children, siblings or even grandparents. Providing support for these family members and carers is vital. Zoe Rice DHI Assistant Director

Family Support
DHIs Somerset Family Floating Support Service helps up to 200 families at any one time overcome housing issues and maintain their independence. These families, 40% of which are teenage parents, may also be grappling with problems such as debt, domestic or sexual violence, anti-social behaviour or children with educational needs. Our team provides a support package and advice enabling families to regain control of their lives.

Impact
Independent research by the University of Bradford shows DHIs FAM programme is performing signicantly better then the national average. this area is one where the service makes signicant improvements... almost double that of the national mean in this area and for this time period University of Bradford In 2012-13 Somersets Family Floating Support Service helped 614 clients complete a programme of support to a point where they no longer needed our service

Troubled Families
Following the governments stated aim to turn around the lives of troubled families, DHI is launching a new Troubled Families programme in Somerset, Family Focus. Using objectives set out by the Department for Communities and Local Government (DCLG) this initiative aims to reduce the number of individuals involved in crime/anti-social behaviour, get children back into school, help parents get back to work, and reduce costs for public services. Our staff will make a positive and lasting impact on families by getting alongside them to help with practical issues such as debt, housing, isolation and lack of positive routines. Julie Hughes, DHI Operations Director

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How to Donate

Thanks
DHI relies on many individuals and organisations who are generous with their support over the year. Thanks to all of you, we are grateful for all that you do...

Donations from the public, companies and charitable trusts enable DHI to continue with our innovative work, and provide services over and above those funded by statutory bodies. This means we can tailor programmes to the individual client and offer them what they need to build a better future for themselves.

Stakeholders Avon and Somerset Probation Trust Bath and North East Somerset Council Somerset County Council South Gloucestershire Council Swindon Borough Council Wiltshire County Council Benefactors B Batchelor Bath Abbey Bath Unity Players Bristol City Council Charities Aid Foundation Charities Trust Churches Together in Radstock E C Alderwick G R Rees H Rees Mrs Brewer R & A Rees St.John Hospital St.Peters Church Thamesdown Christians against Homelessness The Change Project The Mothers Union The Parish of St Mary the Virgin V A Lovell Patrons Ken Loach Midge Ure (Patron of Off the Wall) Board of Directors Martin Sandbrook, Chair Ken Littlewood, Treasurer Sarah Talbot-Williams Irene MacDonald Brenda Moore Peter Miles (Elected October 2012) Philip Milner (Elected October 2012) Sarah Davis (Elected June 2013) Will Rolt (Resigned October 2012) David Giles (Resigned October 2012) Alex McNeil (Resigned July 2013)

Company Secretary Dawn Saxon Staff A heartfelt thanks goes to all our staff and volunteers for their hard work and commitment to DHI over the past year. Your enthusiasm and willingness to go the extra mile for clients is much appreciated. Auditors Monahans Chartered Accountants Clarks Mill, Stallard Street Trowbridge, Wilts BA14 8HH Bankers Unity Trust Bank plc Nine Brindley Place, Birmingham B1 2HB Nat West Bank (Investments) 379 Milsom Street, Bath BA1 1DS Solicitors Thring Townsend Lee & Pembertons Midland Bridge, Bath BA1 2HQ Bath Half Marathon Runners Thank you to all of you who took part in the Bath Half Marathon to raise funds for DHI. Partners We would like to thank all of our partners who work with us including Knightstone Housing Association, Clean Slate, members of the Community4 Partnership; Alabar Christian Care and Support, Green Square Group and Splitz Support Services and also out REACH partners, Stonham and Curo Housing Association.

There are several different ways that you can do this:


Make a Donation You can send a cheque made payable to DHI to: 15-16 Milsom Street, Bath, BA1 1DE, or make a monetary donation to any of our sites. Your Time We are always looking for people to volunteer with us anything from admin support to running a book or writing/craft club. If you would like to know more, call 01225 478730. Easyfundraising This is a quick and easy way for you to support DHI, and it doesnt cost you a penny. Simply sign up and register us as your chosen charity. When you shop online, if you do it through their website a percentage of the money you spend gets donated to us by the retailer (even if all you do is search for a product/item with them). www.easyfundraising.org.uk/causes/dhi Just Giving You can make a donation to DHI online through the Just Giving website www.justgiving.com/dhi. You can make a single or monthly donation.

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