<CLI> mountstate -getobject -mediatray ________________________________ | Tray# | State | |________|_______________________| | 0| Online| |________|_______________________|

14. Log into the Advanced Management Module and turn off the blue chassis identification LED. a. Log into the Advanced Management Module. b. Click Monitors LEDs Media Tray and Rear Panel LEDs. c. Click Off next to Location. The blue chassis identification LED will turn off. If the problem is not resolved, collect the logs and contact IBM.

Replacing a Battery Backup Unit

The system contains two Battery Backup Units, one for each RAID Controller. Normal write cache operation in the IBM BladeCenter S SAS RAID Controller Module requires that at least one Battery Backup Unit (BBU) have a charge sufficient to maintain the write cache for 72 hours. The BBU can be replaced without interrupting system operation as long as one of the following conditions is true: v Only one BBU is replaced and the other BBU is functional with at least 72 hours of charge. v The BBU to be replaced is already nonfunctional or not charged to the 72 hour level. If either of the above conditions exists, you can pull the failed BBU and insert a replacement without further controller action. If the BBU replacement operation would cause a functional charged BBU to be removed and the other BBU to be in the missing, failed, or not charged state, you must disable the write cache before replacing the BBU and then re-enable it afterward.

Replacing a Battery Backup Unit using the RAID Controller command line interface
Perform the following steps to concurrently replace the Battery Backup Unit (BBU) using the RAID Controller command line interface. 1. Log into the chassis using the Advanced Management Module and illuminate the blue chassis identification LED to ensure the repair action is conducted on the correct chassis. a. Log into the Advanced Management Module. b. Click Monitors LEDs Media Tray and Rear Panel LEDs. c. Click On or Blink next to Location. Depending on the selection, the blue chassis identification LED will be in the SOLID or BLINKING state. 2. Log into the CLI of the RAID Controller. 3. At the <CLI> prompt, enter mountstate -getobject bbu and press Enter to query the mount state. Verify the media tray is in the ONLINE state.
<CLI> mountstate -getobject -bbu _____________________________________ | CtlrId# | Battery State |

238

: IBM SAS RAID Controller Module

|_____________|_______________________| | Ctlr 0| Online| | Ctlr 1| Online| |_____________|_______________________|

4. At the <CLI> prompt, enter mountstate -setobject -dismount -bbu <0 or 1> and press Enter to prepare the BBU for service.
<CLI> mountstate -setobject -dismount -bbu 0 Set Battery MountState successful

5. At the <CLI> prompt, enter mountstate -getobject bbu and press Enter to query the mount state. Verify the BBU is in the SERVICE state.
<CLI> mountstate -getobject -bbu _____________________________________ | CtlrId# | Battery State | |_____________|_______________________| | Ctlr 0| Service| | Ctlr 1| Online| |_____________|_______________________|

6. At the <CLI> prompt, enter alert -get and press Enter to query the active alert list. Verify alerts 2200 is in the active alert list, or verify the amber LED on the BBU is in the SOLID state.
<CLI> alert -get Existing Alerts : ____________________________________________________________________________________ |AlertCode| Id | Time |SlotID| Severity | WWN | Ackable |MaskState| |====================================================================================| | 2200 |193 |20100219134122| 0| Info |5005076b07419fff| 0 | Unmasked| |------------------------------------------------------------------------------------| | Msg: Battery (Serial #Y1Y01078M227) ready for service | |====================================================================================|

7. Remove the Battery Backup Unit from the media tray. a. Open the release handle (rotate the handle down). b. Slide the Battery Backup Unit out of the media tray. 8. Insert the new Battery Backup Unit into the media tray. a. Slide the Battery Backup Unit into the media tray. b. Close the release handle (rotate the handle up). 9. At the <CLI> prompt, enter mountstate -getobject bbu and press Enter to query the mount state. Verify the BBU is in the ONLINE state.
<CLI> mountstate -getobject -bbu _____________________________________ | CtlrId# | Battery State | |_____________|_______________________| | Ctlr 0| Online| | Ctlr 1| Online| |_____________|_______________________|

10. Log into the Advanced Management Module and turn off the blue chassis identification LED. a. Log into the Advanced Management Module. b. Click Monitors LEDs Media Tray and Rear Panel LEDs. c. Click Off next to Location. The blue chassis identification LED will turn off. If the problem is not resolved, collect the logs and contact IBM.

Chapter 10. Troubleshooting and support

239

Replacing a Battery Backup Unit using the IBM Storage Configuration Manager
Perform the following steps to concurrently replace the Battery Backup Unit (BBU) using the IBM Storage Configuration Manager. 1. Log into the chassis using the Advanced Management Module and illuminate the blue chassis identification LED to ensure the repair action is conducted on the correct chassis. a. Log into the Advanced Management Module. b. Click Monitors LEDs Media Tray and Rear Panel LEDs. c. Click On or Blink next to Location. Depending on the selection, the blue chassis identification LED will be in the SOLID or BLINKING state. Remove any externally attached devices connected to any of the four SAS ports on the controller that is being replaced. Log into the IBM Storage Configuration Manager. From the navigation panel, select BC-S SAS RAID Module Health Physical View. Click BBUs. Click the BBU that is being replaced.

2. 3. 4. 5. 6.

7. From the Select a BBU Action list, select Prepare for Replacement. 8. Read the information that displays and click OK. 9. Click on the BBU that was prepared for replacement. 10. Select the Alerts tab and verify alert 2200 is in the list, or verify that the BBU amber LED on the controller is in the SOLID state. 11. Remove the Battery Backup Unit from the media tray. a. Open the release handle (rotate the handle down). b. Slide the Battery Backup Unit out of the media tray. 12. Insert the new Battery Backup Unit into the media tray. a. Slide the Battery Backup Unit into the media tray. b. Close the release handle (rotate the handle up). 13. Log into the Advanced Management Module and turn off the blue chassis identification LED. a. Log into the Advanced Management Module. b. Click Monitors LEDs Media Tray and Rear Panel LEDs. c. Click Off next to Location. The blue chassis identification LED will turn off. If the repair procedure did not resolve the problem, collect the logs and contact IBM.

Troubleshooting known issues

This topic details some of the conditions that produce known issues for the IBM BladeCenter S SAS RAID Controller Module.

Brown out conditions and the IBM BladeCenter S SAS RAID Controller Module
Issue:

240

: IBM SAS RAID Controller Module