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Noise Induced Hearing Loss

The HSE estimates that, in the UK, over 2 million people are exposed to noise levels that may be
harmful, and around 170 thousand people suffer deafness, tinnitus or other ear conditions as a
result of exposure to excessive noise at work. The Control of Noise at Work Regulations 2005, in
force as of April 2006, came about in part due to medical evidence suggestive that people are
prone to damage from continuous noise levels lower than previously thought. While often
considered an historical concern, QBE have experienced an upturn in claim frequency and severity
since 2001. While employers’ compliance with the 2005 Regulations should result in more
protection for employees, conversely the lowering of noise action levels mean that, in theory, the
hurdle for establishing liability in civil claims has fallen.

MINIMUM STANDARDS
1. A noise risk assessment is carried out by a competent person, recognising that noise
assessment and control is a specialist discipline. Where competence is not available internally,
advice should be sought from a specialist professional.
2. A hierarchical and ‘risk based’ approach is adopted to avoid and reduce risks. Efforts
concentrate on reduction at source e.g. via purchasing policies and engineering controls.
3. Hearing protection is employed as a last resort in the hierarchy of control options. Where
required, hearing protection is suitable and is confirmed to achieve the required attenuation.
4. Where required, there is documentary evidence that the wearing of hearing protection is
effectively supervised, enforced and audited in accordance with safety rules. Non-compliances
are recorded with offending employees subject to coaching &/or disciplinary procedure.
5. Employees regularly exposed to noise levels of 85 dB (A) or higher are subject to health
surveillance, including audiometric testing. Where exposure is between the Action Values or
sporadic above the upper exposure action values, employees are included where it is known
that they are particularly sensitive or predisposed to NIHL.

BEST PRACTISE
• Noise control is recognised and managed as an engineering discipline, rather than solely a
health and safety concern.
• Insured’s involve their purchasing department and, in consultation with their competent person,
consult machinery and equipment suppliers in order to achieve and exceed best practise
standards in relation to noise. This may be in the form of a ‘buy quiet’ purchasing policy.
• ‘Safe place’ and ‘safe person’ strategies are adopted where noise cannot reasonably
practicably be reduced below safe levels. This involves isolating the noise source itself or
moving/separating employees from the noise.
• Accurate historical records are continually documented including:-
o Areas and dates worked, cross referenced to noise assessment/noise map
o Personal exposure levels (personal dose)
o Records of the provision & attenuation of hearing protection
o Records of information, instruction and training provided to the employee
o Pre/para/exit employment audiometry results
o Evidence of disciplinary action for non-compliance

LEGAL REQUIREMENTS
The Control of Noise at Work Regulations 2005 is the main provision here. They set noise action
values above which employers and employees need to take action. Employers are required to
conduct a risk assessment with a view to eliminating risk at source and then reducing residual risk
as low as reasonably practicable. Where the risk cannot be reduced adequate hearing protection
should be provided.

GUIDANCE & USEFUL INFORMATION

• HSE Website – Noise Pages and free leaflets: www.hse.gov.uk/noise/


• QBE: Noise Issues Forum (July 2006)

For further information contact RM@UK.qbe.com

1
Dear reader
Thank you for taking the trouble to read this publication.
QBE Risk Management believe that best practice organisations are those where senior individuals
facilitate and engage in the processes of sensible risk management. We make this document available to
all interest parties in an effort to share knowledge and promote good practise.
Our services are available only to clients insured by QBE in Europe. Our insurance products are sold
through insurance brokers. We cannot offer advisory services to anyone else, however we would be
delighted to hear if you have found this document useful or believe there are risk management issues that
do not receive appropriate attention in the media.
Regards
QBE Risk Management Team
email: RM@uk.qbe.com
www.QBEeurope.com/RM

Disclaimer
This document has been produced by QBE Insurance (Europe) Limited (“QIEL”). QIEL is a company member of the
QBE Insurance Group.
Readership of this Forum does not create an insurer-client, advisor-client, or other business or legal relationship.
This Forum provides information about the law to help you understand and manage risk within your organisation.
Legal information is not the same as legal advice.
This Forum does not purport to provide a definitive statement of the law and is not intended to replace, nor may it be
relied upon as a substitute for specific legal or other professional advice.
QIEL has acted in good faith to provide an accurate Forum. However, QIEL and the QBE Group do not make any
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QBE European Operations is a trading name of QBE Insurance (Europe) Limited, no.01761561 ('QIEL'), QBE Underwriting Limited, no. 01035198 ('QUL'), QBE Management Services (UK)
Limited, no. 03153567 ('QMSUK') and QBE Underwriting Services (UK) Limited, no. 02262145 ('QSUK'), whose registered offices are at Plantation Place, 30 Fenchurch Street, London, EC3M
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