JOHN M.

LADNER
Employment History

Phoenix, AZ 85083 (623) 521-8940 jladner7@gmail.com

International Cruise & Excursions, Inc. 2007 - 2013 Sales - Cruise Consultant - USAA, Marriott, RCI Registry Collection Luxury Exchange Responsible for inbound / outbound sales and ongoing customer service within a call center environment. Consult with membership, defining and meeting client needs, developing and deepening ongoing relationships while maximizing revenue and profit margin. Achieved top 5 ranking for 2008, 2009, 2010, 2012 and 2013. Received recognition as the #1 producer company-wide for individual brands including Celebrity, Oceania and Viking. Utilize web-based software including Sabre, GDS, OVS, BookCCL.com, CruisingPower.com, Polar Online and Avaya predictive dialer systems. Private Real Estate Investment Foundations Management LLC President - Managing Member Responsible for company and fund strategy, general management, wrote and created marketing communications, business development, sign off on all investments and overall execution of private real estate investment funds. Created a comprehensive registered investment advisory firm. Recruited and developed the core management team Developed a platform of world-class legal, real estate and tax advisors to support operations and compliance. Established institutional sub-advisor relationships for equity and fixed-income money management. Created two private placements structured as actively managed hedge funds for accredited investors. Funds invested in commercial/retail developments encompassing land acquisition and entitlement to pad sales or vertical builds creating income properties. Secured over $2,000,000 in (AUM) assets under management. First years results of 22% after fees. Underlying investments generated approximately 44% profit. Caliche Investments LLC Arizona Property Assistance (azpa.net) President - Managing Member Responsible for the strategy, marketing, sales, construction management and overall execution of a private real estate investment firm. Acquired residential real estate through the pre-foreclosure, foreclosure auction, wholesale and retail marketplaces. Utilized acquisition strategies including short sales, lease/purchase options and creative financing techniques. Project management for a variety of rehab and remodeling projects. Generated $2,700,000 in revenue. Generated a 32% gross margin on revenue. Delivered an average 45% return on private investor capital. Member of: AZREIA (Arizona Real Estate Investors Association / ASBA (Arizona Small Business Association) 2003 - 2007

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Consulting, Self Study and Travel Conversant Strategies Corporation Founder/CEO

October 2001 August 2003 January 1998 September 2001

Responsible for overall strategy and policy for a financial services start up positioned as an Internet based Application Service Provider. Brought the LoanOrganizerSM transactional platform to the mortgage banking market with a national client (H&R Block). Guided the company to an operational quarterly profit within 4 quarters after launch. Directed capital formation efforts and raised seed capital and equity based service contracts over $550,000. Managed all business development, sales and public relations activities and generated initial sales of $2,600,000. Managed the development of an enterprise class, web-based automated underwriting, mortgage product / risk-based pricing engine application from specification through development, beta testing and launch. Supervised all product marketing research and design efforts. Deployed two transactional web sites including LoanOrganizer.com. Negotiated complex contractual arrangements for software development, law firm representation, beta agreements, sales licensing contracts and strategic partnership/licensing agreements. Recruited core executive team. Daniels Printing / Daniels Newmedia Senior Account Executive June 1993 - January 1998

Independently identified, researched and developed a new business segment delivering a parallel publishing model for conventional (print) and digital distribution targeted to the managed healthcare industry. Negotiated a $1.2 million plus contract to produce provider directories for a major managed healthcare company. Developed commercial print sales of $1.5 million annually. This required a detailed marketing research effort and sales effort utilizing computer-generated presentations. Developed a cross functional team across customer service and composition departments creating a database publishing function to format literature, improving both cost and time to market objectives. Initiated remote proofing procedures using software and digital transmission tools. Marketed a web-accessed relational database product to serve as an enterprise wide solution for media asset management. Offered services to provide digital document conversion (PDF, HTML) and distribution work flows in addition to conventional prepress imaging services. Clients included: Cigna, Healthsource, Unicare, Arthur D. Little, Harvard University, JBL, Harmon Kardon, and Data General

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Nimrod Press Senior Account Executive

January 1987 - June 1993

Established #1 sales ranking, independently developed annual sales volume in excess of $1.7 million. Volume consisted of high-end 7/c multicolor sheeted and 2/c full web (cold/heatset) commercial printing. Developed an automated call report system using Sharp Wizard and PC technology. Served on a task force to research equipment for incorporating DTP systems into Scitex imaging systems. Mentored new salespeople as an adjunct to their training and indoctrination. Clients included: Raytheon, Data General, Harvard Business School, New England Electric, JBL, Harmon Kardon, Arthur D. Little, and EMC L.P. Thebault Company Sales Representative - New England Region

January 1986 - December 1986

First regional salesperson to cover the New England commercial printing market with responsibility for developing sales in a new geographical market for 7/c sheeted and 6/c heatset web markets. Generated $450,000 in sales within a six-month period establishing a qualified list of prospects and marketing plan. Clients included: Georgia Pacific, Bally Shoe and Wallace International Web Operations Manager April 1984 - December 1985

Managed the production of $10 million of high quality heatset web commercial printing, including the training and supervision of (10) production coordinators, (13) pressroom personnel and scheduled press time. This previously unprofitable business segment was profitable for (14) consecutive months after taking over production. Created training materials and conducted seminars for sales, production and estimating. Managed research and development of future product applications such as in-line finishing. Consulted with the sales force giving presentations and reviewing pricing structure of web quotes. Proposed and initiated the development and implementation of production reporting system and controls in the web press room. Educational Background Northeastern University - Bachelor of Science, Business Administration-Marketing Continuing Education / Course Work Creative Financial Structuring Portfolio Construction/Investment Planning Securities Marketing / Compliance Real Estate Development Mortgage Financing Property Management Software Skills In depth knowledge of Windows and MAC OS X operating systems, Adobe Acrobat, Word, Excel, PowerPoint, Outlook, web application development.