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A STUDY ON THE EFFECTIVENESS OF EXISTING PERFORMANCE APPRAISAL SYSTEM IN RAJ HAIR INTERNATIONAL PVT LIMITED

PROJECT REPORT
Submitted in partial fulfillment of the Requirements for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION 2013


By

B.SASI KALA ENROLLMENT NO: C12101PBR6681


Under the Supervision of

D.VENKATESAN M.Com, M.F.M, M.Phil, MBA ASST.PROFESSOR IN COMMERCE T.S.NARAYANASWAMI COLLEGE

INSTITUTE OF DISTANCE EDUCATION


UNIVERSITY OF MADRAS CHENNAI 600 005

CERTIFICATE
This is to certify that the project entitled A STUDY ON THE
EFFECTIVENESS OF EXISTING PERFORMANCE APPRAISAL SYSTEM IN RAJ HAIR INTERNATIONAL PVT LIMITED is the bonafide research work

carried out by Miss.B.SASI KALA student of M.B.A., Distance Education, University of Madras, during the year 2012-2013. In partial fulfillment of the requirements for the award of the Degree of Master of Business Administration and that the project has not formed the basis for the award previously of any degree, diploma, associateship, fellowship or any other similar title.

Date: Signature of the Guide

DECLARATION

I hereby declare that the project entitled A STUDY ON THE


EFFECTIVENESS OF EXISTING PERFORMANCE APPRAISAL SYSTEM IN RAJ HAIR INTERNATIONAL PVT LIMITED submitted for the M.B.A

Degree is my original work and the dissertation has not formed the basis for the award of any degree, associateship, fellowship or any other similar titles.

Place :

Date :

Signature of the Student

ACKNOWLEDGEMENT

As the outset, I sincerely express my thanks to our Director, who gave us this wonderful opportunity in the Final Year of curriculum.

I would like to take this opportunity to thank the coordinator of the course who was always ready to listen to our grievances and suggestions and help us in all academic matters.

I express my thanks to my faculty guide Mr D.VENKATESAN M.Com, MBA, M.Phil for his timely support and guidance. Without his help I would not have completed this project report.

Last but not the least I think all my family members and friends and all those who are involved in completing this project successfully.

TABLE OF CONTENTS

Chapter No.

Title Abstract List of Tables List of charts

Page No. iii ix x

1.

Introduction 1 1.1 Evaluating the training effectiveness 1.2 The company profile 1.3 Literature Review 3 7

2.

Aim of the Study 2.1 Objectives of the study 2.2 Limitations of the study 2.3 Scope of the study 2.4 Research Methodology 9 9 10 10

3.

Data analysis and Interpretation 3.1 Simple percentage Analysis 3.2 Chi- square Analysis 3.3 Findings 3.4 Suggestions 3.5 Conclusion Appendix Questionnaire Bibliography 12 50 56 58 59

LIST OF TABLES

Table No. 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.6 3.1.7 3.1.8 3.1.9 3.1.10 3.1.11 3.1.12 3.1.13 3.1.14 3.1.15 3.1.16 3.1.17 3.1.18 3.1.19

Title Age Group of the Respondents Gender of the Respondents Marital Status of the Respondents Income of the Respondents Service of the Respondents Superior identifies the appropriate training needs of employees Trainers interaction with the trainees Trainers way of delivery. Relationship between the trainers & trainees Duration of training programme Training centre Infrastructure Organization of the training programme Sequence of the training programme Improvement of self- confidence Development of communication skill Commitment of training programme towards expectation Development of skill in the particular area Evaluation of the training programme Co-operation of the superiors, peers and sub-ordinates

Page No. 12 14 16 18 20 22 24 26 28 30 32 34 36 38 40 42 44 46 48

LIST OF CHARTS Table No. 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.6 3.1.7 3.1.8 3.1.9 3.1.10 3.1.11 3.1.12 3.1.13 3.1.14 3.1.15 3.1.16 3.1.17 3.1.18 3.1.19

Title Age Group of the Respondents Gender of the Respondents Marital Status of the Respondents Income of the Respondents Service of the Respondents Superior identifies the appropriate training needs of employees Trainers interaction with the trainees Trainers way of delivery. Relationship between the trainers & trainees Duration of training programme Training centre Infrastructure Organization of the training programme Sequence of the training programme Improvement of self- confidence Development of communication skill Commitment of training programme towards expectation Development of skill in the particular area Evaluation of the training programme Co-operation of the superiors, peers and sub-ordinates

Page No. 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49

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